Hotel-Boutique MAX
Hotel-Boutique MAX
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Standard Double or Twin Hotel-Boutique MAX
Standard Double or Twin
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 Hotel-Boutique MAX
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 Hotel-Boutique MAX
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Bathroom Hotel-Boutique MAX
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Location
Exceptional
9.3
See all 30 photos Hotel-Boutique MAX
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Excellent
From 97 reviewsSee what guests said
8.3
  • 100 meters to public transportation

  • Heart of the City

  • Mini bar

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Room choices
7.6
Very good
Room comfort & quality
Standard Double or Twin Room
Standard Double or Twin Room
...
  • 17 m²/183 ft²
  • Shower
  • 1 super king bed or 2 singl...
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Standard Double or Twin
Standard Double or Twin
...
  • 17 m²/183 ft²
  • Shower
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Standard Triple Room
Standard Triple Room
...
  • 18 m²/194 ft²
  • Shower
  • 3 single beds or 2 single b...
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Junior Suite
Junior Suite
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  • Shower
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More about Hotel-Boutique MAX

More about Hotel-Boutique MAX

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Real reviews from real guests

Booking.com Reviews (97)Agoda Reviews (1)
4.0
Review score
From 1 review
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Cleanliness6.0
Facilities2.0
Location8.0
Service2.0
Value for money2.0
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Showing 1 review
4.0
Darlene from United States
Couple
Standard Double or Twin Room
Stayed 3 nights in July 2017
Booked for three nights, stayed only one night”
I usually write great reviews, and I don't like to write negative reviews, but I felt compelled to write this one. I think people need to know our experience. Location was close to the metro and we could walk to Cafe Pushkin, but even with those good things, we couldn't get past how rude the receptionist was. There was only one person to greet us when we first arrived and she (Liliya) was not nice. At all. Talked to us as if we were children. Couldn't find our reservation and tried to blame the system. Even with the Agoda voucher, she said it wasn't valid. She nevertheless gave us a room, and when we tried to pay with credit card, her machine rejected four different cards we gave her. We told her there must be something wrong with the machine because we had just made several purchases at the train station before we arrived at the hotel. She said it could be, but she doesn't know and she doesn't think so. She said there was something wrong with our cards. Did not want to take responsibility at all. Anyway, we stayed the night because we had to rush to a dinner and ballet reservation, but we checked out early in the morning. I could say more about what's good and what's bad about the rooms, but the service overshadows the experience and left a bad taste. When my husband kindly told her that we didn't think her attitude was nice at all, she replied, "Ok" and just started counting the money for the night stay. That was all. It was infuriating. We would not recommend anyone to stay there. Location does not beat kind service. Everyone else in Moscow was so friendly. It was unfortunate that she was the first Muscovite we encountered. Well, I guess I should be thankful this happened because from here, we had a wonderful two-night stay at Hotel Metropol afterwards.
Reviewed July 20, 2017
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