Hotel Buena Vista
Standard Small Double Smoking Hotel Buena Vista
Interior view Hotel Buena Vista
Interior view Hotel Buena Vista
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8.5
Excellent
0.1% this month
/10
(360 reviews)See what guests said
See map
8.1
Excellent
Location rating score
Excellent location
Free Wi-Fi

Hotel Buena Vista

1-2-1,Honjyo,, Matsumoto, Matsumoto, Japan, 390-0814 - See map
"I was very pleasantly surprised by the high quality of the hotel in relation to the room price."
Emily - May 10, 2018
Exceptional reputation
Recommended by 93% of guests
Excellent cleanliness
8.9 rating for cleanliness
  • 420 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

  • Daily housekeeping

Property ranking|Compared to 249 Matsumoto properties
See all rankings
Cheapest price score
Review score - United States
8.8/10
Room size
24 sqm.
Cleanliness score
8.9/10
Better than
95
%
of Matsumoto properties
Better than
95
%
of Matsumoto properties
Bigger than
94
%
of Matsumoto properties
Better than
93
%
of Matsumoto properties
Value for money8.4
Distance to city center1.2 km
Location rating8.1

Rooms available at Hotel Buena Vista

7.8
Very good
Room comfort & quality
Double Room with Small Double Bed with Lounge Access
Double Room with Small Double Bed with Lounge Access
...
  • Room size: 17 m²/183 ft²
  • Shower and bathtub
  • 1 double bed
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Standard Small Double Smoking
Standard Small Double Smoking
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 double bed
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Crystal Room
Crystal Room
...
  • Room size: 55 m²/592 ft²
  • City view
  • 2 semi double beds
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Standard Small Double Non-Smoking
Standard Small Double Non-Smoking
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 double bed
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Superior Small Double Non-Smoking
Superior Small Double Non-Smoking
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 double bed
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Luxury Small Double Room
Luxury Small Double Room
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 double bed
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Executive Double Non-Smoking
Executive Double Non-Smoking
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed
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Luxury Twin Bed
Luxury Twin Bed
...
  • Room size: 17 m²/183 ft²
  • City view
  • 2 semi double beds
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Executive Single Non-Smoking
Executive Single Non-Smoking
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 double bed
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Premium Double - Non-Smoking
Premium Double - Non-Smoking
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 double bed
Enter dates to see prices

What people love about Hotel Buena Vista

  • 10.0
    Exceptional
    Location

    "Location is very good, all staffs are kind."

    Yuki

    |

    December 28, 2018

  • 9.6
    Exceptional
    Cleanliness

    "Clean and had a great view of the town and mountains."

    Cara

    |

    July 23, 2018

  • 8.8
    Excellent
    Breakfast

    "The breakfast was really good comes with some local authentic cuisine."

    Francesco

    |

    August 5, 2018

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More about Hotel Buena Vista

More about Hotel Buena Vista

9.2
Exceptional

"It was a great experience and this is a great option for acc..."

Maurizio

|

September 20, 2018

An overview

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What they offer

9.6
Exceptional

"Very great hotel for the money you pay."

Theerudh

|

October 31, 2018

Read more reviews
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Property's guest policies

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Some helpful facts

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Reviews of Hotel Buena Vista from real guests

Provided by verified guests of Agoda
Agoda Reviews (360)Booking.com Reviews (318)
8.5
/
10
Excellent
0.1% this month
Cleanliness8.9
Facilities8.4
Location8.1
Room comfort and quality7.8
Service8.9
Value for money8.4
Rating
9+ Exceptional (69)
8-9 Excellent (31)
7-8 Very Good (28)
6-7 Good (7)
<6 Below Expectation (10)
Time of the year
Mar - May (43)
Jun - Aug (53)
Sep - Nov (33)
Dec - Feb (16)
All languages
All guests (360)
All room types
Showing 145 verified guest comments
12345
9.6
Exceptional
Jaeho from Japan
Business traveler
Superior Small Double Non-Smoking
Stayed 1 night in February 2019

Representative hotel in Matsumoto station area”

If you are looking for some place nicer that just a business hotel in Matsumoto station area, this hotel could be a good option for you. I like to find out the representative hotel in any area which is not for budget traveler but providing nice service and facilities and nice breakfast at fancy restaurant. The hotel was 5 minutes walk from the station which is comparably far than other business hotels near the station, but still nice location and big and fancy facilities. They are providing breakfast at the restaurant on 1st floor in February 2019, but they main restaurant on 14th floor is going to be done its renovation and reopen from March. So it should be much nicer to have good breakfast includes some local foods with nicer view of Matsumoto.

Reviewed February 25, 2019
9.2
Exceptional
Leigh from Australia
Couple
Superior Twin Non-Smoking
Stayed 2 nights in June 2019

Clean hotel”

Pros: everything. Staff helpful and friendly, rooms clean, decent breakfast for westerners, free shuttle at your service. Walkable to everywhere. 5 mins to train/ bus, 15 mins to Matsumoto castle. Cons: no water bottles left.

Reviewed June 04, 2019
9.2
Exceptional
Sherry from United States
Family with teens
Executive Twin Bed
Stayed 1 night in May 2019

Nice, western-style hotel”

There was a large craft fair taking place in Matsumoto, so the rooms we booked were literally the last left in the whole city. So, we didn't intentionally *choose* this hotel. But we were not disappointed. The service was excellent, the hotel was clean, and the rooms were comfortable. The bed was great and offered the best nights rest I had on my whole two-week vacation in Japan.

Reviewed June 04, 2019
9.6
Exceptional
Theerudh from Thailand
Family with teens
Standard Twin Non-Smoking
Stayed 1 night in October 2018

great value for money ”

very great hotel for the money you pay. clean, comfy, nice amentities, and bigger than average room. helpful staffs with a limited english (just like most hotels in japan). the hotel is located around 10mins walk to matsumoto station, 15-20 walk to the castle.

Reviewed October 31, 2018
6.0
Donald from United Kingdom
Couple
Executive Twin Non-Smoking
Stayed 1 night in March 2019

Rooms disgustingly hot ”

Location fine and staff really helpful, particularly the concierge desk in the lobby and the lady who ran the Executive Lounge. The shuttle bus runs at will and doesn’t appear to have a schedule though the station is very close. The rooms are fine and unusually for a Japanese hotel have some space but the big downside is that the rooms are heated in winter and cooled in summer. We landed in between times and were roasted despite having the window open all night which did help slightly. The downside was that as we were at the back of the hotel which overlooks the station, we got all the train arrival / departure noises. Try and get a room at the front of the hotel facing in the castle’s direction. To get cool make sure the AC is off and you have the window open; alternatively ask for a fan! Others have made similar comments in reviews so clearly the hotel has no intention of changing their heating policy and giving guests control over individual room AC. It was clean, comfy & modern

Reviewed April 03, 2019
9.6
Exceptional
Art from Japan
Solo traveler
Executive Semi-double Room
Stayed 1 night in May 2018

One of the best hotels in Matsumoto”

Excellent rooms, but I was on the executive floor, so it's to be expected. Nonetheless, staff were more than just helpful. Nice breakfast buffet with custom-made omelettes. Wish it was closer to the train station, but well worth the few extra minutes walk.

Reviewed May 29, 2018
10.0
Exceptional
Emily from United States
Family with young children
Standard Small Double Non-Smoking
Stayed 1 night in May 2018

Exceptional”

I was very pleasantly surprised by the high quality of the hotel in relation to the room price. The room was very clean and comfortable, everything in the hotel looked shiny and well-kept. The staff were also very nice. Our room was even made ready for us about 30 min before 2pm (check-in time), which was so appreciated because I arrived with a headache and needed to rest in my room. Would definitely stay again!

Reviewed May 10, 2018
9.6
Exceptional
M from Hong Kong
Family with teens
Stayed 5 nights in June 2017

Breakfast with a view!”

My 13 yr old loves to stay at this hotel, in spite of the fact that it has neither ofuro or swimming pool. The breakfast on the 14F is fabulous...and the views are even better! The location is great, the room is comfortable, the staff is wonderful, we love to borrow the bicycles for our longer ventures...but the view from breakfast is the biggest thing which makes it impossible for us to even consider another option in Matsumoto! There is also a shuttle bus; however, we have never had an occasion to use it (5 stays, 4 in the past 14 months)

Reviewed August 11, 2017
9.6
Exceptional
Kevin from Singapore
Couple
Stayed 1 night in May 2016

Nice room, good location”

We had a pleasant one night at Hotel BV after completing a portion of the Nakasendo trail ending at Narai. Its a nice business hotel, and we had a clean and nice room. Hotel provides free shuttle service to / from the main train station (< 5 mins drive away) which makes it even more convenient.

Reviewed August 27, 2016
6.8
Good
supamon from Thailand
Family with teens
Superior Small Double Non-Smoking
Stayed 2 nights in November 2018

1st time disappointment experience in JP”

i like this hotel for location wise and quite value for money. however, i very sad i met unprofessional staff who work for night shift on 18 Nov 2018 (named Kurokawa san). i just only asked can i check am i able to change the room to be twinbed or not. he asked my room no. i told him my room no. but he replied with the black face that *NO DATA* and look at me like i am disturbing his life. i want to tell him how come dont hv as i just checked in, go up to put luggage and come down right away. i repeated room no. twice. and he stared at me like why am i still stand there. if he not able to understand my English, he can ask me to repeat it again. there is so many ways to reply my question about changing room. such as. sorry my i booked at lower price, but u can upgrade by pay extra! i am willing to pay extra. but wth this so rude manner. may b he should go back to rest one more day. yes. no data. how come i can review here.

Reviewed November 19, 2018
6.0
sungwook from Japan
Solo traveler
Standard Small Double Smoking
Stayed 1 night in October 2018

awesome noise”

All the thing looks good. however I can't sleep. I had listened noise from hotel facilities. I requested change the room. So one of manager came to my room. The manager agreed that the room has noise. but, He said that we dont have any room so we dont help you. So I didnt sleep at all. I sleep well. This first time didnt sleep in hotel. The noise was awful.

Reviewed October 28, 2018
5.6
Petrina from Singapore
Couple
Standard Small Double Non-Smoking
Stayed 1 night in October 2018

Ambience and room is good but others..”

Parking is expensive at 1080 yen and located quite a distance from hotel, so we found cheaper parking nearby 800-900 yen . Upon check out in morning there is a supervisor standing behind staff doing nothing just watching them.. Maybe they are under assessment but it came across as stressful for the poor reception staff.

Reviewed October 12, 2018
7.6
Very good
Kin from Hong Kong
Solo traveler
Standard Small Double Smoking
Stayed 1 night in May 2019

Very good”

good location

Reviewed May 07, 2019
8.4
Excellent
Chew from Malaysia
Couple
Standard Small Double Non-Smoking
Stayed 1 night in March 2019

Excellent”

Very friendly staff & provide free shuttle to train station.

Reviewed March 10, 2019
10.0
Exceptional
Janice from Singapore
Couple
Luxury Small Double Room
Stayed 1 night in December 2018

Exceptional”

Value for money. We got upgraded to executive floor.

Reviewed December 28, 2018
9.2
Exceptional
Maurizio from Hong Kong
Family with young children
Standard Small Double Smoking
Stayed 1 night in September 2018

Great hotel in Matsumoto”

We stayed one night and were pampered by the staff. It was a great experience and this is a great option for accommodation in Matsumoto.

Reviewed September 20, 2018
8.8
Excellent
Yael from Israel
Family with young children
Standard Twin Non-Smoking
Stayed 4 nights in September 2018

Good location, big room”

The room had weird smell, guess it was from the dust

Reviewed September 19, 2018
8.8
Excellent
Francesco from South Korea
Solo traveler
Standard Small Double Non-Smoking
Stayed 2 nights in July 2018

Nice breakfast and hotspring promotion”

Location is fair and walking distance from most of the location. The breakfast was really good comes with some local authentic cuisine. Moreover the breakfast restaurant is located in the top floor where you can see the beautiful landscape of the mounntain ranges. The hotel does not seem to have public bath but they do offer the free shuttle and access to Roykan called “shoho” in the evening. Bice to experience the ryokan onsen while staying in the hotel with moderate price

Reviewed August 05, 2018
7.6
Very good
Chairat from Thailand
Group
Standard Twin Non-Smoking
Stayed 1 night in May 2018

Poor front staff ”

We were a group of three families , having booked for three triple rooms. Unfortunately, hotel didn’t provide the extra bed for all rooms. The front staff was clumsy and took us almost an hour to get the right thing.

Reviewed June 01, 2018
9.6
Exceptional
Hafizuddin from Germany
Couple
Executive Twin Non-Smoking
Stayed 3 nights in May 2018

Very good stay”

We really enjoyed our three nights stay here. Room was very comfortable with good facilities. All three nights we had dinner in the hotel restaurant and the buffet as well as the Chinese good was just excellent. I would highly recommend this hotel

Reviewed May 27, 2018
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