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Review score5.3
Based on11guest ratings
Hotel Carlton
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6.7 Good location
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6.7Location
  • 650 m to public transportation

  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

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Double Room
  • City view
  • 18 m²
  • 2 single beds or 1 double b...
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Single Standard
  • 15 m²
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Single Room
  • City view
  • 18 m²
  • 2 single beds or 1 double b...
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Triple Room
  • City view
  • 25 m²
  • 3 single beds
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Classic Room
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    Classic Room
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      Family Room
      • Shower
      • 1 single bed and 1 double b...
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      Classic Room
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        Standard Room
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          Classic Room
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            Standard Room
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              Classic Room
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                Classic Room
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                  Standard Room
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                    Classic Room
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                      Standard Room
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                        Standard Room
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                          Standard Room
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                            Classic Room
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                              Standard Room
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                                Classic Room
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                                  Triple Standard
                                  • 22 m²
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                                  Superior Double or Twin Room
                                  • Shower
                                  • 2 single beds or 1 double b...
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                                  Standard Room
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                                    Economy Double or Twin Room
                                    • Shower
                                    • 1 double bed or 2 single be...
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                                    Classic Room
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                                      Standard Room
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                                        Standard Room
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                                          Classic Room
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                                            Classic Room
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                                              Standard Room
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                                                Nearest essentials

                                                • Airports
                                                  • 12 km
                                                  • Atatürk International Airport (IST)
                                                  • 32 km
                                                  • Sabiha Gökçen International Airport (SAW)
                                                • Public transportation
                                                  • 650 m
                                                  • Aksaray Metro Station
                                                  • 900 m
                                                  • Yenikapı Metro Station
                                                • Hospital or clinic
                                                  • 650 m
                                                  • Kizilay
                                                • Pharmacy
                                                  • 300 m
                                                  • Laleli Pharmacy
                                                • Convenience store
                                                  • 950 m
                                                  • Kosem Bakkaliyesi Store
                                                • Cash withdrawal
                                                  • 70 m
                                                  • ATM

                                                More about Hotel Carlton

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                                                Verified traveler reviews

                                                Agoda Reviews (11)
                                                Booking.com Reviews (1270)

                                                5.3

                                                Filter by traveler type:
                                                Review score
                                                based on 11 reviews
                                                • Cleanliness 4.9
                                                • Facilities 4.6
                                                • Location 6.7
                                                • Room comfort and quality 3.5
                                                • Service 4.9
                                                • Value for money 5.5
                                                Review score
                                                based on 4 reviews
                                                • Cleanliness 4.0
                                                • Facilities 4.0
                                                • Location 5.0
                                                • Room comfort and quality 3.3
                                                • Service 3.5
                                                • Value for money 4.5
                                                Review score
                                                based on 4 reviews
                                                • Cleanliness 5.0
                                                • Facilities 4.0
                                                • Location 8.5
                                                • Service 6.0
                                                • Value for money 5.5
                                                Review score
                                                based on 1 reviews
                                                • Cleanliness 8.0
                                                • Location 4.0
                                                • Room comfort and quality 4.0
                                                • Service 4.0
                                                • Value for money 6.0
                                                Review score
                                                based on 1 reviews
                                                • Cleanliness 2.0
                                                • Facilities 2.0
                                                • Location 6.0
                                                • Service 2.0
                                                • Value for money 4.0
                                                Exceptional
                                                based on 1 reviews
                                                • Cleanliness 8.0
                                                • Facilities 10.0
                                                • Location 10.0
                                                • Service 10.0
                                                • Value for money 10.0
                                                Provided by verified guests of Agoda
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                                                • English
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                                                Room type
                                                • Double Room
                                                • Triple Room

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                                                Showing 7 verified reviews
                                                • clear all

                                                2.8
                                                Shaner from United Kingdom
                                                Couple
                                                Double Room
                                                Stayed 3 nights in September 2016
                                                TERRIBLE! DO NOT STAY HERE!”
                                                I can honestly say this was one of the worst hotels I have stayed in. Staff members were extremely rude. We were meant to check in at 14:00 however the room was not ready until 15:00! After travelling to get there that is not what you need. The hotel room was dirty, our room was on the 5th floor- and the lift was broken, no member of staff offered to help us take our suitcases to the room. The lights on the hotel floors kept on going off- so I was left to try and find the room in the dark!! I did not feel safe in the hotel and definitely did not feel confident with the staff members. I will not be going back, definitely can find better hotels that are able to provide a service with the price you pay! When I asked the staff members to provide us with the necessary amenities (tea,coffee, shower gel) I had to keep reminding them because they kept on forgetting.
                                                Reviewed September 07, 2016
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                                                5.3
                                                Sandra from Croatia
                                                Business traveler
                                                Double Room
                                                Stayed 3 nights in November 2015
                                                Overrated hotel”
                                                Concierge speaks english much better
                                                First of all - images of the hotel doesn't give the real picture of the accommodation. Rooms way to small, internet connection catastrophic, dirty bathroom. In addition, receptionist is lobbying for a top rate feedback on travel platforms.
                                                Reviewed November 14, 2015
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                                                5.3
                                                Graham from United States
                                                Solo traveler
                                                Stayed 4 nights in January 2010
                                                Disappointing ”
                                                Rooms were nice and clean. Beds were comfortable.
                                                No heating temperature adjustment in room. The breakfast was poor. The staff are not helpful, they are nice, but they are not service oriented.
                                                The hotel is adequate but overall I was a but disappointed. The staff are not helpful and I don't think they have been trained properly. The people at the front desk are especially useless and the other staff are always scratching for tips. Some simple things that at any other hotel you would be happily helped with were not the case at Carlton. For example I wanted to have a bottle of water and the best they could do was tell me to go outside and find a shop (around midnight). Upon my arrival I asked the front desk if they could help find out how to get tickets to a football match, they said "don't worry sir we'll take care of it" and of course I never heard from them again about it. I booked a car to take me to the airport, it was overpriced and came 30 minutes late. I wouldn't stay there again I don't need to go to a hotel where the staff behave as if they always have better things to do than help their guests. Also they were rebuilding the lift and I was on the 6th floor so I frequently would have to take the stairs. I would enter the lift in the lobby and push the button, wait a few minutes, try again, step out and back in before I finally asked the front desk "what's wrong with this lift?" and the fellow said "not working." Thanks why didn't you just tell me that when I walked into the hotel instead of watching me trying to figure it out for 5 minutes. I also asked to see their fitness room so they took me as far as the door which was locked. "Do you want to see inside? If so I will have to go back and get the key." Unbelievable.
                                                Reviewed January 28, 2010
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                                                3.0
                                                Yoshihito from Japan
                                                Business traveler
                                                Stayed 1 night in May 2010
                                                不満の残る内容”
                                                唯一ホテルの立地が市街地に位置する程度であった。
                                                宿泊料金に相応した内容を備えておらず、従業員の対応が不親切であった。
                                                短所でも記載したが、従業員の対応がとても接客業を営むものとは思えなかった。極め付けは、ホテルフロント従業員によるリムジン料金への上乗せがされている有り様であった。
                                                Reviewed May 17, 2010
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                                                3.7
                                                KENTA from Japan
                                                Business traveler
                                                Stayed 1 night in May 2010
                                                ホテル手配の空港行きリムジンに注意”
                                                割と立地が良い
                                                朝食がまずい。 ホテルで空港行きリムジンを依頼するとぼられる。市価の 3倍。
                                                掲載されている写真と現状は全く異なります。しかも悪いほうに。部屋は狭いし、サービスは悪い。しかもフロントデスクで空港行きの車を手配すると、100リラを要求されます。タクシーで空港まで行くのと同じ金額です。 リムジンの運転手に聞いたところ、業者は20リラしか受け取ってないようです。このホテルが悪いのか、イスタンブール全体がこうなのかわかりませんが、2度ととまることはありません。
                                                Reviewed May 16, 2010
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                                                5.6
                                                Modar from Turkey
                                                Business traveler
                                                Double Room
                                                Stayed 3 nights in May 2017
                                                30”
                                                النت سئ جدا جدا الفطور سئ
                                                Reviewed May 20, 2017
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                                                3.2
                                                Emad from Kuwait
                                                Family with teens
                                                Triple Room
                                                Stayed 7 nights in July 2016
                                                يوجد اهمال فى النظافه ”
                                                الروم سرفز الخدمة ضعيفه جدا بالرغن من التنب عليهم اكثر من مرة
                                                Reviewed July 10, 2016
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