Hotel Cartagena Plaza
Hotel Cartagena Plaza
Hotel Cartagena Plaza
Hotel Cartagena Plaza
Hotel Cartagena Plaza
Hotel Cartagena Plaza
Hotel Cartagena Plaza
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8.3

Excellent
/10
(399 reviews)See what guests said
Swimming Pool1
Beach1
Housekeeping1
See map

7.9

Very good

Location rating score

Very good location
Parking
Available
Nearby landmarks
Joyeria Caribe Museum & Factory 350 m
Centro Comercial La Mansion 350 m
Plaza de la Proclamacion 400 m
Medihelp Clinic 520 m
Monumento a La Palanquera 950 m
Monumento a la Maria Mulata 1.1 km
Centro Comercial Plaza Bocagrande 1.2 km
San Lazaro Distrito de Artes 1.5 km
Fuerte de San Sebastián del Pastelillo 2.1 km
Teatro Colon 2.1 km
Free Wi-Fi

Hotel Cartagena Plaza

Carrera 1, 6 -154, Bocagrande, Cartagena, Colombia, 130001 - See map
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Sauna

  • Daily housekeeping

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Cartagena every 54 minutes on Agoda.com
Value for money6.6
Location rating7.9
Nearest airportRafael Núñez International Airport (CTG)
Distance to airport6.6 km

Rooms available at Hotel Cartagena Plaza

Very good
Room comfort & quality
7.5
Standard Room
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 2 double beds or 1 king bed
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Executive
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed
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Superior Twin Room with Sea View
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 2 double beds and 1 sofa be...
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Superior Twin Room
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 2 double beds and 1 sofa be...
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Female room
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 2 double beds
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Double Room with Two Double Beds
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 2 double beds and 1 sofa be...
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Room Thematic
...
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    Standard Triple Room
    ...
    • Room size: 30 m²/323 ft²
    • Shower
    • 2 double beds
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    Superior City View
    ...
    • Room size: 29 m²/312 ft²
    • Shower and bathtub
    Enter dates to see prices
    Superior Ocean View
    ...
    • Room size: 30 m²/323 ft²
    • Shower and bathtub
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Hotel Cartagena Plaza?

    Check-in is from 03:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Hotel Cartagena Plaza?

    Hotel Cartagena Plaza is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 30000 COP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hotel Cartagena Plaza also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Cartagena Plaza has a car park right on site for maximum convenience. Parking options include a full-service valet for total ease.

    Is breakfast offered at Hotel Cartagena Plaza?

    Wake up to a great buffet breakfast at Hotel Cartagena Plaza.

    What are my dining options at Hotel Cartagena Plaza?

    Hotel Cartagena Plaza features 2 on-site restaurants for your dining convenience.

    What is the smoking policy at Hotel Cartagena Plaza?

    Hotel Cartagena Plaza does not permit smoking in any of its rooms or indoor areas.

    What restaurants are nearby Hotel Cartagena Plaza?

    Restaurants including La Dulceria, La Olla Cartagenera and Cremeria Italiana are popular in Hotel Cartagena Plaza’s neighborhood which is known as Bocagrande.

    What popular shopping places are close to Hotel Cartagena Plaza?

    Shopping options in Hotel Cartagena Plaza’s Bocagrande neighborhood include Centro Comercial La Mansion, Centro Comercial Plaza Bocagrande and San Lazaro Distrito de Artes.

    What are popular attractions near Hotel Cartagena Plaza?

    Hotel Cartagena Plaza’s location in the Bocagrande neighborhood makes it close to famous attractions including Joyeria Caribe Museum & Factory, Plaza de la Proclamacion and Monumento a la Maria Mulata.

    Show more questions
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    Explore the neighborhood

    Property ranking|Compared to 819 Cartagena properties
    See all rankings
    Room comfort score
    7.5/10
    Value for money score
    6.6/10
    Location score
    7.9/10
    Service score
    6.3/10
    Better than
    99
    %
    of Cartagena properties
    Better than
    98
    %
    of Cartagena properties
    Better than
    98
    %
    of Cartagena properties
    Better than
    98
    %
    of Cartagena properties
    Overall rating:

    8.3

    Excellent
    399 reviews
    Cleanliness
    6.7
    Facilities
    5.7
    Location
    7.9
    Read all reviews >
    More about Hotel Cartagena Plaza

    More about Hotel Cartagena Plaza

    Ideal for fun and relaxation, Hotel Cartagena Plaza is located in the Bocagrande area of Cartagena. From here, guests can enjoy easy access to all that the lively city has to offer. For those of you who want to venture out, Joyeria Caribe Museum & Factory, Centro Comercial La Mansion, Plaza de la Proclamacion are just some of the attractions available to visitors.

    Hotel Cartagena Plaza offers impeccable service and all the essential amenities to invigorate travelers. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

    The hotel features 313 beautifully appointed guest rooms, many of which include television LCD/plasma screen, separate living room, internet access – wireless, internet access – wireless (complimentary), air conditioning. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as outdoor pool, kids club. Hotel Cartagena Plaza is an ideal place of stay for travelers seeking charm, comfort and convenience in Cartagena.

    Show less
    Amenities and facilities
    Review score
    Facilities

    5.7

    Most talked about facilities

    Beach

    3 mentions

    Swimming Pool

    2 mentions

    Breakfast

    1 mention

    Languages spoken

    • English
    • Spanish

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Game room
    • Nightclub
    • Sauna
    • Spa
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    • Ticket services
    • Tours

    Cleanliness and safety

    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • First aid kit
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Safe dining setup
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • Coffee shop
    • Poolside bar
    • Restaurants
    • Room service

    Services and conveniences

    • Concierge
    • Contactless check-in/out
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Laundry service
    • Luggage storage
    • Safety deposit boxes
    • Shops
    • Smoke-free property
    • Smoking area

    For the kids

    • Babysitting service
    • Family room
    • Kids club
    • Playground

    Access

    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]

    Getting around

    • Airport transfer
    • Car park [on-site]
    • Shuttle service
    • Valet parking

    Available in all rooms

    • Air conditioning
    • Blackout curtains
    • Daily housekeeping
    • Desk
    • Free bottled water
    • Hair dryer
    • In-room safe box
    • Ironing facilities
    • Mini bar
    • Private bathroom
    • Satellite/cable channels
    • Shower
    • Sofa
    • Telephone
    • Toiletries
    • Wi-Fi [free]
    Food and dining
    Breakfast options
    • Buffet
    Restaurants on site

    Kazabe Fusión

    • Cuisine: Sushi
    • Menu: Buffet

    Le Place

    • Menu: A-la-carte
    Location
    Carrera 1, 6 -154, Bocagrande, Cartagena, Colombia, 130001
    Very good
    Location

    7.9

    Airports

    • Rafael Núñez International Airport (CTG)
      6.6 km
    • Golfo de Morrosquillo Airport (TLU)
      98.8 km

    Hospital or clinic

    • Medihelp Clinic
      520 m

    Convenience store

    • Mercafull Convenience Store
      750 m

    Cash withdrawal

    • ATM
      120 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Due to the local tax regulation, citizens of Colombia are committed to the compulsory VAT, which is payable at the property upon check-in. This tax is not included in the reservation cost.
    • All foreigners are exempt from the value added tax, if they have the PIP5 stamp in their passports.
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-out until13:00

    Getting around

    • Airport transfer fee30000 COP
    • Travel time to airport (minutes)15

    The property

    • Number of restaurants2
    • Number of rooms 313
    • Room voltage220
    • Year property opened1993
    • Most recent renovation2013

    Reviews of Hotel Cartagena Plaza from real guests

    Provided by verified guests of Agoda
    6.9
    /
    10
    Good
    Cleanliness6.7
    Facilities5.7
    Location7.9
    Room comfort and quality7.5
    Service6.3
    Value for money6.6
    High score for Cartagena
    Rating
    9+ Exceptional (1)
    8-9 Excellent (3)
    7-8 Very Good (4)
    6-7 Good (4)
    <6 Below Expectation (6)
    Time of the year
    Mar - May (5)
    Jun - Aug (2)
    Sep - Nov (5)
    Dec - Feb (6)
    Don't miss out!Users are booking a place in Cartagena every 54 minutes on Agoda.com
    All guests (19)
    All languages

    Show reviews that mention 

    Showing 18 verified guest comments
    7.6
    Very good
    Philip from United Kingdom
    Couple
    Executive
    Stayed 1 night in January 2020

    Stopped on 10 floor Alfredo looked after us in vip ”

    Alfredo made our stay great rooms are good nice clean Swimming pool terrible lifts are big let down in this hotel sometime waiting 15 minute s for a lift !!!! The beach along the front of hotel is black

    Reviewed January 13, 2020

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    2.4
    ISAAC from Brazil
    Couple
    Standard Room
    Stayed 2 nights in March 2018

    Avoid it!”

    ATTENTION FOLKS. I just had an awful experience with AGODA and CARTAGENA PLAZA HOTEL, in Cartagena de Indias, Colombia. Even though the reservation and the payment were clearly confirmed and the vouchers were with me, I arrived at the lobby of the hotel and they left me with no room and no solutions to solve the issue, which I managed to do after a long wasting of time. If you don’t wanna be upset, be aware of this note. March 8th 2018.

    Reviewed March 09, 2018

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    8.4
    Excellent
    Devon from Guyana
    Business traveler
    Double Room with Two Double Beds
    Stayed 6 nights in September 2016

    Old Cartagena”

    Staff is super helpful. Right opposite the beach. Close to banks.

    Reviewed October 16, 2016

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    6.3
    Good
    nicholas from United Kingdom
    Solo traveler
    Standard Room
    Stayed 2 nights in October 2014

    Reminded me of Butlins”

    On the beach, nightclub

    Chosen for beach location. Good position, poor decoration, typical bare Spanish style. Ok for the money. Breakfast was like a war, and not very good.

    Reviewed March 10, 2015

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    9.7
    Exceptional
    JESSENIA from United States
    Family with young children
    Superior City View
    Stayed 2 nights in May 2014

    excellent”

    pool, room, bed

    Stay was well. The check in process unfortunately was too long. I believe that needs to be changed.

    Reviewed June 23, 2014

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    7.3
    Very good
    Carlene from Australia
    Couple
    Superior City View
    Stayed 5 nights in April 2014

    Pool, Beach, Sun”

    Close to beach, small rooftop pool, friendly staff

    The hotel is located in Bocagrande a 10minute taxi ride from downtown Cartagena. The staff were friendly and were always smiling. The pool is relaxing, but quite small for such a large hotel. The views from all rooms and the pool are lovely. The cocktails are delicious! The beach at Bocagrande is not that great, you will get hassled for cabanas, sunglasses and hats. We took a boat to La Playa de Blanco and it was a nice afternoon on white sands. Negotiate prices first, as some people will try to swindle you. Advice - Check your mini bar carefully,they counted ours but didn't restock and tried to double charge us. Check local information online, the tour operator there doesn't not advise on local prices, only what the hotel offers.

    Reviewed April 27, 2014

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    5.3
    Ed from United States
    Solo traveler
    Standard Room
    Stayed 2 nights in December 2013

    Better hotel exist”

    Little worth mentioning

    The air conditioning did not take the edge off the heat. I found the room was cooler at night if I opened the window. Other rooms had similar issues or so others said. The staff was very rude and difficult when I went to leave. I would recommend the Cartagena Premium in its place.

    Reviewed December 10, 2013

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    6.0
    carlos from United States
    Couple
    Stayed 2 nights in May 2012

    good location, clean, but rooms are dated”

    location on beach, friendly staff. Easy to find.

    Compared to other hotels price is decent. Keep in mind that Cartagena hotels are not cheap though. Hotel was clean, but unfortunately the rooms look like they have never been updated. Would stay again but I would not pay over USD. Rooftop pool is not as nice as pictures on web site. Quick access to old town is nice . 7 minute cab ride.

    Reviewed June 03, 2012

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    6.3
    Good
    Ahmad from Trinidad & Tobago
    Business traveler
    Stayed 6 nights in October 2011

    Adequate Accomodation but not four star! 2 stars!”

    Good service. Pleasant staff. Great location on the beach.

    Poor lighting in a mediocre room is the first thing to greet you after check in at an uninspiring reception hall. Room was not ventiliated in a while so the stale odour was distracting. AC unit cranked out the chills alright but the noise! Sheets on bed were old and threadbare and had to be changed due to stale odour. Furniture in room old and worn. Good pool and rec area and the view at night from the pool deck of the surrouding city is nice.

    Reviewed November 21, 2011

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    9.0
    Exceptional
    James from United Kingdom
    Solo traveler
    Stayed 4 nights in March 2010

    great location”

    location, service, restaurant, breakfast, cleanliness
    some of the decor and bathroom fittings looked dated

    This hotel provides and excellent location on the beach front, gives good service and value for money

    Reviewed April 07, 2010

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    6.0
    Julio from Colombia
    Couple
    Stayed 2 nights in January 2010

    Very Ordinary”

    Location, the hotel is located in the heart of Bocagrande and it is right in front of the the beach.
    Building is old and looks poorly maintained. The food from the breakfast buffet had a poor presentation, looked very sloppy and dirty.
    Reviewed January 26, 2010

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    7.7
    Very good
    Anoopum from United States
    Group
    Stayed 1 night in June 2008

    Good hotel for the price”

    Overall a good value

    Reviewed June 21, 2008

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    5.7
    myriam from Argentina
    Group
    Standard Room
    Stayed 4 nights in November 2014

    hotel aceptable, personal muy poco profesional.”

    el desayuno, la ubicacion frente al mar, wi-fi en la habitacion

    El hotel tiene una excelente ubicación frente al mar,nos alojamos en la Bolívar room, una habitación amplia, aceptablemente conservada, con una hermosa vista al mar; pero, que debía tener caja de seguridad y aunque reclamamos varias veces hasta el día de nuestra partida no había sido colocada.En lineas generales es un hotel antiguo aceptablemente cuidado y limpio.El desayuno esta muy bien es buffet muy variado. La piscina es pequeña.El personal es muy apático y poco servicial en una ocasión olvidaron asear la habitación y cuando reclamamos al menos toallas limpias, tuvimos que esperar mas de 2 horas para obtenerlas.En otra ocasión pedimos un mapa e información de la ciudad y obtuvimos solo el mapa sin explicación alguna.Creo que les falta capacitación en el trato con el huésped.

    Reviewed December 12, 2014

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    7.0
    Very good
    Nestor from Argentina
    Couple
    Superior Ocean View
    Stayed 3 nights in July 2014

    Frente a la playa y cerca del centro histórico ”

    Ubicación, relación precio / calidad, desayuno

    Fue muy buena, no tuvimos inconvenientes

    Reviewed July 27, 2014

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    5.0
    RICARDO from Spain
    Couple
    Standard Room
    Stayed 2 nights in January 2014

    Hotel bastante viejo y descuidado”

    Ubicación

    El Hotel está bastante viejo y descuidado, la limpieza no es su fuerte y los restaurantes son bastante regulares. El servicio es bastante lento e ineficiente. En nuestra estancia no funcionaban bien los ascensores, por lo que subir y bajar de la habitación llevaba unos 10-15min. El servicio de alquiler de bicicletas no estaba disponible, ya que todas las bicicletas estaban estropeadas. Una decepción total ya que no se trata precisamente de un Hotel barato.

    Reviewed January 09, 2014

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    8.3
    Excellent
    Bernardo from United States
    Solo traveler
    Standard Room
    Stayed 7 nights in October 2013

    me hubiera gustado haberme quedado un poco mas”

    el buffet-la habitacion- y la hospitalidad de sus empleados

    sencillamente muy agradable,lo recomendaria a mis amistades para que lo disfruten como lo hice yo.

    Reviewed November 17, 2013

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    7.0
    Very good
    Kristiina from Finland
    Couple
    Standard Room
    Stayed 7 nights in February 2015

    Ihan hyvä hotelli, paljon aktiviteettia”

    Sijainti, uima-allas, ystävällisyys

    Hyvä, asiallinen, mukava henkilökunta

    Reviewed February 15, 2015

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    8.0
    Excellent
    Larisa from Russia
    Solo traveler
    Stayed 17 nights in February 2012

    Расположение хорошее, но гостиница не шикарная.”

    Близость пляжа и свои пляжные палатки.

    Ресторан для завтраков похож на столовую, но завтраки приличные. Персонал приветливый, номера большие, но не очень уютные. Правда за те деньги которые мы заплатили все более менее.

    Reviewed March 18, 2012

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