Hotel Castle Rock
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7.9 Very good location
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7.9Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Daily housekeeping

  • Room service [24-hour]

  • Bar

  • Restaurants

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Nearest essentials

  • Airports
    • 3.1 km
    • Kochi Naval Airport
    • 23 km
    • Cochin International Airport (COK)
  • Bus and rail stations
    • 600 meters
    • Ernakulam Junction Railway Station
    • 1.4 km
    • KSRTC Interstate Bus Terminus
  • Hospital or clinic
    • 850 meters
    • Cochin Hospital
  • Pharmacy
    • 300 meters
    • Supplyco Medical Store
  • Convenience store
    • 8 km
    • Chittoorappan Pooja Store
  • Cash withdrawal
    • 600 meters
    • ATM

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Verified traveler reviews

Agoda Reviews (16)
Booking.com Reviews (12)

6.0

Filter by traveler type
Very good
  • Cleanliness 7.3
  • Facilities 7.0
  • Location 7.9
  • Room comfort and quality 7.9
  • Service 7.6
  • Value for money 7.5
Very good
based on 3 reviews
  • Cleanliness 8.0
  • Facilities 10.0
  • Location 8.0
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 8.0
Very good
based on 7 reviews
  • Cleanliness 7.1
  • Location 7.7
  • Room comfort and quality 7.4
  • Service 6.9
  • Value for money 7.4
Good
based on 1 reviews
  • Cleanliness 8.0
  • Location 8.0
  • Room comfort and quality 10.0
  • Service 2.0
  • Value for money 6.0
Very good
based on 2 reviews
  • Cleanliness 8.0
  • Location 8.0
  • Room comfort and quality 7.0
  • Service 9.0
  • Value for money 7.0
Very good
based on 3 reviews
  • Cleanliness 6.0
  • Facilities 4.0
  • Location 8.0
  • Room comfort and quality 9.0
  • Service 10.0
  • Value for money 8.0
Provided by verified guests of Agoda
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Room type
  • Deluxe Air Conditioning

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Showing 16 verified reviews
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8.8
Sanjay from India
Business traveler
Deluxe Air Conditioning
Stayed 2 nights in November 2016
Good service and very helpful staff ”
Good lication
Reviewed November 27, 2016
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5.6
Deeviya from Malaysia
Group
Deluxe Air Conditioning
Stayed 1 night in November 2016
Very bad”
Buffet dinner with only 3 dishes. Its not like buffet, more to cater style. Per person With only 1 piece chicken and 1 chapati. Rooms are dusty and smelly. Total of 8 rooms. Only 3 rooms were nice. The rest are all bad . The staff was very helpful. Will not recommend for family.
Reviewed November 07, 2016
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2.0
Adnan from Malaysia
Couple
Stayed 2 nights in February 2016
Worse hotel that I ever been”
Worse as my confirmed was given to somebody else and we're sent to other location to other hotel. The Duty Manager was very unprofesional. I have to pay for the extra taxi fares and really tired after the long from back home. Should teach the meaning of commitment.
Reviewed February 04, 2016
1 traveler found this review helpful. Did you? |
5.7
Shantana from Singapore
Family with teens
Deluxe Air Conditioning
Stayed 2 nights in March 2015
castle rock”
staff, location and service
I feel the amount i paid for i can get a better hotel. toilet looked so run down...the side of the toilet door was broken... breakfast was bad.not much of choices
Reviewed April 06, 2015
1 traveler found this review helpful. Did you? |
10.0
irshad from India
Business traveler
Stayed 1 night in January 2015
good location”
location service food
Good
Reviewed January 16, 2015
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9.7
Megharjun from Malaysia
Group
Deluxe Air Conditioning
Stayed 2 nights in October 2014
A very good customer service”
Customer service, Hotel staff & Hotel rooms
It was a good stay and very reasonable for the prize we have paid. A very good customer service and the staff was really professional and good :)
Reviewed January 08, 2015
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5.0
Manoj from India
Business traveler
Stayed 1 night in November 2014
for an overnight stay it is good”
nothing great
Reviewed November 26, 2014
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8.0
vigneswaran from Malaysia
Couple
Deluxe Air Conditioning
Stayed 6 nights in October 2014
i pleasant stay”
location , very good front office, cleanliness
a very pleasant stay, as the location was very good , rooms were clean and comfortable, bath room was basic but clean , hotwater was available on tap .front office staff were excellent for service and suggestions
Reviewed November 06, 2014
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7.3
Sai from Australia
Group
Stayed 1 night in April 2014
very good centrally located”
centrally located, well equipped and clean with neat room service
not bad with good customer service and very centrally located. near railway station.
Reviewed June 28, 2014
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6.0
RAJA from India
Couple
Deluxe Air Conditioning
Stayed 3 nights in June 2014
Quality need to be maintained”
Nothing best
Visited the hotel again after six months. Standard/Quality had come down. Not cleanly maintained. Need to maintain the quality to re attract the customers.Don't book rooms with breakfast. Only positive thing is the Manager of the hotel who listened to our complaints and tried to solve it.
Reviewed June 24, 2014
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