Recent customer comments

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based on 170 reviews
  • Cleanliness 6.7
  • Location 7.8
  • Room comfort and quality 7.2
  • Service 7.0
  • Value for money 6.8
  • Food and dining 6.2
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Kevin from Indonesia
Business travelers
Stayed one night in December 2013
good Location but old hotel
location, helpful staff & easy to get public transportation
Reviewed April 12, 2014

Ezrin from Malaysia
Stayed 2 nights in January 2014
Centrally located and easy access to city
Clean, Easy access,Friendly staff
Comfortable stay and this is my second experience..
Reviewed February 03, 2014

KHATIJAH from Singapore
Families with older children
Stayed 2 nights in December 2013
Very happy and Satisfied
Location, Friendly Staff and Clean Room
Very happy and will definitely recommend to friends and will come back again.
Reviewed January 17, 2014

Arief from Indonesia
Business travelers
Stayed one night in December 2013
Fair place to stay..
Centrally located, Clean rooms, City view
Fair Hotel in the central of Surabaya When we stay in this Hotel , we was walking for 15 minutes to the shopping area in near hotel, such the famous tunjungan street and Pasar genteng.. and when we only need to buy minor things (snacks / beer, cigarettes, etc) The Alfamart is just about 200 meters away on the corner.. Recommended hotel for short day traveler.
Reviewed December 10, 2013

Sara from Indonesia
Business travelers
Stayed one night in November 2013
Friendly Staff, Clean Room, Good Location
Friendly Staff, Clean Room, Goo
The room is clean enough, the staff also friendly, nice hotel, worth with price
Reviewed November 22, 2013

Han from China
Families with young children
Stayed one night in September 2013
old but not bad
location, clean, big room
old hotel, but still clean, the room is big,price is worth, service is good. very center in the city,easy go to the shopping mall.
Reviewed November 18, 2013

Boedi from Indonesia
Business travelers
Stayed 2 nights in October 2013
budgeted hotel and centrally located
budgeted hotel , centrally located , fairly good food
so far so good : budgeted hotel , fairly good food , centrally located
Reviewed October 24, 2013

Chicha from Indonesia
Business travelers
Stayed one night in October 2013
Cheap (a little bit old) hotel in central location
friendly staffs and centrally located
I stayed for a night in Hotel Cendana. The location is in central and near Tunjungan Plaza. This is an old hotel but clean.
Reviewed October 24, 2013

Howard from United Kingdom
Families with older children
Stayed 2 nights in September 2013
a disappointing stay,expected better
large room, friendly staff, close to the railway station
We had quite high expectations for this hotel, which sadly it failed to deliver. the overall layout needs some much needed modernisation as it appears dated and tired, compared with the published photos. The staff although very friendly and helpful, could speak very little English and this was also apparent with the majority of the food served in their restaurant. The Wifi also was hit and miss, whether or not it worked.for budget travellers, its ideal if you're not looking for any frills.
Reviewed September 17, 2013

mohd from Malaysia
Business travelers
Stayed 3 nights in September 2013
i would give 6 out of 10
Centre, easy access, good food
Reviewed September 09, 2013


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