Excellent”

Good location! Good photography opportunity too! Similar to all hotels in this part of Switzerland, nothing comes cheap, so it's really hard to justify what value-for-money is. Breakfast starts at 0530hrs... so good for those who wants to head out to the mountains early. I have gotten a room facing a very prominent view of the mountains and the main street - that's all good. However, the room itself it's rather dated, shampoo and body wash comes in per use packets. Also, one funny thing: there is no rubbish bin in the room.

Excellent location”

We totally loved the location of this hotel. The morning views are amazing and access to the train station is a 2 min walk. Highly recommended.

Very nice hotel”

I'd like to back again and I love this hotel especially with the window view is the best.

Above average”

The location is superb but the quality of the room is really bad. U can get insects most often in the room. The room looks quite old and the breakfast is not at all up to the mark. The menu is too poor and doesn’t worth the money.

Mediocre Hotel ”

We chose this Hotel because it is near to Interlaken West Train Station within 5 mins walk. We could have stayed near Interlaken Ost Train Station where we took the train to Jungfraujoch. It is also nearer to Harder Kulm funicular Station and cruise ride harbours to Lake Brienz. Interlaken Ost is 30 mins walk from Interlaken West. The front desk staff was very robotic and less approachable. We reached early at 9am. The front desk girl gave us a stern face telling us check-in should be at 2pm. But, she still allowed us to check-in since there were plenty of available rooms. We saw there were 6 rooms available for check-in since all the ready room are with opened doors. Hence, we did not understand why she was so reluctant to let us have an early check-in initially and wanted us to leave our luggage first without even offer help to place our luggage. Room is big and breakfast starts as early as 5.30am and it is adequate to start for the day. They do not arrange take away breakfast but they allowed us to take away whatever available upon our early check out at 5am before the breakfast started on our check-out day. The room key chain was super heavy and bulky, but they expect the guest to carry them throughout the stay, instead of holding at the front desk counter. We saw many Indian tour groups checking into this Hotel. Therefore, they seem to be more interested in big tour group than individual guest. Our room has nice balcony with river view though! The hotel room does not have 2-pin plug power point that we had to loan the adapter from the front desk. We will not return to this hotel due to the lack of service and facilities. There are other hotels with better locations nearer to Interlaken Ost.

Good location, courteous staff, clean room and good breakfast”

The hotel is less than 5 minutes walk from Interlaken West train station. It is quaint and has a distinct English feel to it. Close to shops, main sights, eateries, supermarkets and Unterseen, the older part of Interlaken. My room was small but clean, cosy and comfortable and had a panoramic view of the river Aare and the mountains. The room also came with a kettle to boil hot water with. Breakfast was good with warm food. Reception staff was friendly and helpful.

Nice and convenient hotel.”

I would definitely recommend this hotel for my friends when coming to interlaken. Although this hotel is a bit old, but it is clean and convenient. The train station is just 3 minutes walk from the hotel. The breakfast provided is nice, and me and my family like it. The staffs are friendly. I will sure stay here again when I come back to interlaken in my next trip.

Exceptional”

Great view just in the front of the hotel.

Best view ever!!!”

Interlaken is very beautiful and this hotel is cozy and roof top rooms have best view over city.

Not bad”

Not bad for this price paid (however for the Swiss standard) close to the station. However the rooms are old but seemed to have been refurbished. Breakfast was great. No air con in the Room, they provide fans instead , however the fan makes a very loud noise.

Will come back again! ”

Room is very big and located at 3rd floor! We have a balcony which face to mountain. Receptionist are very friendly and help us deposit luggage! Love Switzerland a lot! Definitely will come back again!

Very good but few issues while checking in”

Confirmed by Agoda but Hotel staff said I had no booking, even after sending a note that I am checking in late night like 1AM. It was difficult to finding their staff and getting something to sleep at. Room was very small for 2 adults and 2 kids though Agoda showed it as an option for my requirement. Otherwise, the breakfast was awesome, location was fantastic and staff were very helpful.

Nothing at all except the location of this hotel. I would not recommend to be honest.”

Nothing at all except the location of this hotel. I would not recommend to be honest. No facilities. Rooms are like 1800 centuries. Staff just for the sake of. No lifts, you have to carry your own heavy bags up and down the stairs by yourself. No staff to assist. In short, you pay to sleep in a room and typically, work like a staff helping yourself. 1 out of 2 receptionist was really helpful but the other one was too rude. I would not recommend this hotel to anyone.

Above average”

The hotel location is good. Just 5 minutes walk from the Interlaken West train station. Also near to all the shopping street. Plenty of restaurant for your choose. There is supermarket there as well. Got the room facing the mountain and its beautiful. Too bad cannot access the balcony. The breakfast choice was limited and the lift is small. The hotel will give you a visitor card when you check in and you will be able to use it to take the public transport for free. Can get additional discount if you are going to Jungfrau. Will come back and stay again.

Good Location”

The hotel location is good. Just 5 minutes walk from the Interlaken West train station. Also near to all the shopping street. There is alot of halal food outside the hotel. The breakfast choice was limited and the lift is small. The hotel will give you a visitor card when you check in and you will be able to use it to take the public transport for free. Can get additional discount if you are going to Jungfrau. Will come back and stay again.

Staff is unfriendly.”

Hard to contact the reception. I tried to call many times from, 16.00 - 23.00. to reconfirm and inform that we would check in around midnight, but there is no one answer the my calling. When I arrived at the reception, there is no staff at the front desk, we had to find and call police emergency to request check in. Finally, we found the staff at night club down stair of that building. Not nice service and the receptionist should available 24 hrs as descriptions.

Location is perfect with nice view But....”

Location is so good , very close to interlaken west station. The bad things is there is no elevator at the front of the hotel, so, we had to carry our big luggage up to the stair. The buffet is insufficient when there are many guests and also the are of breakfast zone is too tight.

Room, Location”

Good Location. Very Closed to Interlaken West station, only 2-3 minute walk. Beautiful view.

Very nice hotel with views of lake and the mountain s.”

Located at walking distance from shops and food.

Exceptional”

The panoramic view from my room is absolutely wonderful!