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Hotel Centro Palawan
Deluxe Twin, Hotel Centro Palawan in Palawan
Lobby, Hotel Centro Palawan in Palawan
Entrance, Hotel Centro Palawan in Palawan
Entrance, Hotel Centro Palawan in Palawan
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7.9

Very good

1,026 reviews

1,026 reviews

Housekeeping19
Breakfast18
Swimming Pool11
See map
See map

8.1

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Palawan Wildlife Rescue and Conservation Center 7.1 km
Firefly Watching 7.7 km
Cowrie Island 8.9 km
Puerto Princesa City Baywalk Park 32.1 km
Ugong Rock 37.9 km
Puerto Princesa Underground River 51.7 km
Las Cabanas Beach 168.4 km
Seven Commandos Beach 170.7 km
Nacpan Beach 185.9 km
Nearby landmarks
Palawan Adventist Hospital 240 m
Robinsons Place Mall Palawan 550 m
Robinson's Place Puerto Princesa 600 m
Puerto princesa city colesium 840 m
Palawan Medical City 860 m
Antonio Socrates Rehabilitation Centre 1.2 km
Rurungan Sa Tubod Foundation 1.2 km
St. Joseph Dental Clinic 1.4 km
Lazo Clinic & Birthing Home 1.4 km
Vietnamese Village 1.4 km

Hotel Centro Palawan

San Pedro National Highway, Puerto Princesa, Palawan, Philippines, 5300 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Puerto Princesa, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Puerto Princesa Underground River. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Check-in [24-hour]

Free airport transfer

Excellent breakfast

Free Wi-Fi in all rooms!

Sauna

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Palawan every 2 minutes on Agoda.com
Value for money7.8
Distance to city center2 km
Location rating8.1
Nearest airportSan Vicente Airport (SWL)
Distance to airport102.4 km

Rooms available at Hotel Centro Palawan

Very good
Room comfort & quality

7.9

Deluxe Twin
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 single bed and 1 double b...
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Standard Room
...
  • Room size: 16 m²/172 ft²
  • 2 single beds or 1 double b...
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Deluxe Double Room
...
  • Room size: 23 m²/248 ft²
  • Outdoor view
  • 1 double bed
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Standard Twin Room
...
  • Room size: 16 m²/172 ft²
  • 2 single beds
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Deluxe Room
...
  • Room size: 29 m²/312 ft²
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Superior Twin Room
...
  • Room size: 21 m²/226 ft²
  • 1 double bed and 1 single b...
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Superior Double Room
...
  • Room size: 20 m²/215 ft²
  • 1 double bed
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Standard Double Room
...
  • Room size: 15 m²/161 ft²
  • 1 double bed
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Superior
...
    Enter dates to see prices
    Deluxe Room (Local Residents)
    ...
    • Pool view
    Enter dates to see prices

    Frequently asked questions

    Does Hotel Centro Palawan have bars on-site?

    Enjoy your holiday vacation the best way yet with Hotel Centro Palawan's bar and poolside bar accessible right in front of your doorstep for whenever you need a sip or two.

    Does Hotel Centro Palawan offer shuttle service for getting around?

    For your ease of travel around the city, Hotel Centro Palawan provides None right at your doorstep making it simple for you to get to places effortlessly.

    Does Hotel Centro Palawan have a swimming pool?

    While relaxing at Hotel Centro Palawan, you can indulge in the swimming pool facility to get your day started the best way with a splash for a rejuvenating morning or evening.

    Does Hotel Centro Palawan have a fitness center?

    Hotel Centro Palawan features free 24-hour fitness center that is handily located at the tip of your finger, allowing you to get your daily workout in at any time of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

    What kinds of facilities are offered for kids at Hotel Centro Palawan?

    While on a trip with your loved ones, your kids can also discover the fun in sports and recreation facilities offered at Hotel Centro Palawan such as kids pool.

    What is the typical travel time to the nearest airport from Hotel Centro Palawan?

    The average travel time to get from Hotel Centro Palawan to the airport is 10 minutes, but please bear in mind that the travel time may vary based on traffic, weather conditions, and time of day.

    What interesting attractions are near by Hotel Centro Palawan that are in walking distance?

    While lodging at Hotel Centro Palawan, kick start your trip by exploring the closest destinations that are within walking distance to the property which include Robinsons Place Mall Palawan and Robinson's Place Puerto Princesa.

    At what time of the year is Hotel Centro Palawan most popular?

    Hotel Centro Palawan's most popular month where verified visitors have stayed the most is in August.

    What payment options are supported at Hotel Centro Palawan?

    Hotel Centro Palawan accepts up to 4, with payment card options consisting of UnionPay, American Express, MasterCard, and Visa.

    What is the typical rating that past Solo travelers' have given to Hotel Centro Palawan?

    Verified solo travelers that have stayed at this property have given Hotel Centro Palawan an average rating of 8.0. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

    What is the typical rating that verified Couples' have given to Hotel Centro Palawan?

    Past couple travelers that have stayed at this property have given Hotel Centro Palawan an average rating of 7.9. You can look up on more in depth customer assessments, and comments by filtering for a specific type of verified guest travelers down in the review section.

    What famous natural sightseeing destinations are close to Hotel Centro Palawan?

    Hotel Centro Palawan is located within Puerto Princesa, which makes it effortlessly close to natural scenery such as Palawan Butterfly Ecological Garden and Tribal Village, Palawan Wildlife Rescue and Conservation Center, and Firefly Watching.

    See map

    Explore the neighborhood

    What people love about Hotel Centro Palawan

    • 10

      Exceptional
      Cleanliness

      "Room is clean."

      Kristine

      |

      March 26, 2023

    • 10

      Exceptional
      Staff 

      "Excellent Staff Excellent Service Very Comfy Hotel Rooms are very clean Would recommend to my friends"

      Jay-r

      |

      January 16, 2020

    • 7.2

      Very good
      Staff 

      "The staff makes you feel welcome and location is ideal."

      Pablo

      |

      May 9, 2023

    Property ranking|Compared to 1,164 Palawan properties
    See all rankings
    Room comfort score
    7.9/10
    Room size
    23 sqm.
    Cleanliness score
    8.3/10
    Location score
    8.1/10
    Better than
    91
    %
    of Palawan properties
    Bigger than
    85
    %
    of Palawan properties
    Better than
    80
    %
    of Palawan properties
    Better than
    74
    %
    of Palawan properties
    Overall rating:

    7.9

    Very good
    1,026 reviews
    Cleanliness
    8.3
    Facilities
    7.8
    Location
    8.1
    Read all reviews >
    What travelers say they love:
    All in all we had a great stay superb hotel centro
    John from Philippines
    Business traveler
    More about Hotel Centro Palawan

    More about Hotel Centro Palawan

    Hotel Centro Palawan

    Enjoy your best urban adventure ever at Hotel Centro Palawan, with its special, travel-minimizing location right in the city center, allowing you more time to see all that Palawan has to offer.
    All offerings provided by Hotel Centro Palawan help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire and shuttle services provided by the hotel make exploring Palawan even more convenient.
    For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out and luggage storage. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available.
    Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Hotel Centro Palawan. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
    A range of amenities is offered in guestrooms at Hotel Centro Palawan. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. For a bit of entertainment, guests will find television, in-room video streaming and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker and mini bar are provided in some guestrooms.
    Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


    Dining and things to do

    Each morning you can start the day with a delicious in-house breakfast offered at Hotel Centro Palawan. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
    A day in will be as fun as a day out with ranges of recreational activities offered at Hotel Centro Palawan. A relaxing end to every day is possible with a visit to the massage, spa and sauna. Don't forget to make a visit or two to the hotel's pool. At Hotel Centro Palawan, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
    Burn off you vacation calories with a quick visit to the hotel's fitness facility. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


    Reasons to stay here

    Compared to other accommodations in Palawan, facilities here are rated higher than 82% of them.
    Compared to the city's accommodation options, this hotel scored higher than 92% of them for food and dining.
    According to guests who stayed here, this hotel's room comfort is rated higher than 90% of other accommodations in Palawan.

    Show less

    Amenities and facilities

    Very good
    Facilities

    7.8

    Most talked about facilities

    Breakfast

    92 mentions

    Swimming Pool

    92 mentions

    Housekeeping

    61 mentions

    Internet

    29 mentions

    Languages spoken
    • English
    • Filipino
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet [LAN]
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Garden
    • Massage
    • Sauna
    • Spa
    • Spa/sauna
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    • Ticket services
    • Tours
    Cleanliness and safety
    • Breakfast in room
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Bar
    • Breakfast [buffet]
    • Coffee shop
    • Happy hour
    • Poolside bar
    • Restaurants
    • Room service [24-hour]
    Services and conveniences
    • Concierge
    • Daily housekeeping
    • Doorman
    • Elevator
    • Facilities for disabled guests
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Shops
    • Smoke-free property
    • Smoking area
    • Xerox/fax in business center
    For the kids
    • Family room
    • Kids meal
    • Swimming pool [kids]
    Access
    • Check-in/out [express]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]
    Getting around
    • Airport transfer
    • Car park [free of charge]
    • Car park [on-site]
    • Rental car
    • Shuttle service
    Available in all rooms
    • Air conditioning
    • Closet
    • Clothes dryer
    • Coffee/tea maker
    • Desk
    • DVD/CD player
    • Free bottled water
    • Hair dryer
    • In-room safe box
    • Internet access – wireless
    • Ironing facilities
    • Linens
    • Mini bar
    • Mirror
    • Non-smoking
    • On-demand movies
    • Private bathroom
    • Refrigerator
    • Satellite/cable channels
    • Shower
    • Slippers
    • Telephone
    • Toiletries
    • Towels
    • Wi-Fi [free]

    Food and dining

    Breakfast options
    • American
    • Asian

    Location

    San Pedro National Highway, Puerto Princesa, Palawan, Philippines, 5300
    Excellent
    Location

    8.1

    Airports
    • San Vicente Airport (SWL)
      102.4 km
    Public transportation
    • Puerto Princesa Bus Station
      2.5 km
    Hospital or clinic
    • Palawan Adventist Hospital
      240 m
    Shopping
    • Robinsons Place Mall Palawan
      550 m
    Convenience store
    • Nida's Store
      1.4 km
    Cash withdrawal
    • ATM
      570 m

    What's nearby

    Popular landmarks
    • Palawan Wildlife Rescue and Conservation Center
      7.1 km
    • Firefly Watching
      7.7 km
    • Cowrie Island
      8.9 km
    • Puerto Princesa City Baywalk Park
      32.1 km
    • Ugong Rock
      37.9 km
    • Puerto Princesa Underground River
      51.7 km
    • Las Cabanas Beach
      168.4 km
    • Seven Commandos Beach
      170.7 km
    • Nacpan Beach
      185.9 km
    Nearby landmarks
    • Palawan Adventist Hospital
      240 m
    • Robinsons Place Mall Palawan
      550 m
    • Robinson's Place Puerto Princesa
      600 m
    • Puerto princesa city colesium
      840 m
    • Palawan Medical City
      860 m
    • Antonio Socrates Rehabilitation Centre
      1.2 km
    • Rurungan Sa Tubod Foundation
      1.2 km
    • St. Joseph Dental Clinic
      1.4 km
    • Lazo Clinic & Birthing Home
      1.4 km
    • Vietnamese Village
      1.4 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 2-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Puerto Princesa Subterranean River National Park Management (PPSRNP) has set a carrying capacity for the Underground River. All persons are strictly required to secure an entry permit from the Underground River Booking Office before entering the Puerto Princesa Subterranean River National Park. Visitors are required to present valid identification cards and register individually prior to the tour, to ensure park admission.Please contact your hotel or resort directly (for specific instructions and arrangements prior to arrival at Puerto Princesa.
    • The property provides a pick-up service from the airport.
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-in until18:00
    • Check-out from12:00
    • Check-out until12:00
    • Reception open until00:00
    Getting around
    • Airport transfer fee0 PHP
    • Distance from city center2 km
    • Travel time to airport (minutes)10
    Extras
    • Breakfast charge (unless included in room price)500 PHP
    • Daily Internet/Wi-Fi fee0 PHP
    The property
    • Non-smoking rooms/floorsYes
    • Number of bars/lounges2
    • Number of floors5
    • Number of restaurants3
    • Number of rooms 111
    • Room voltage220
    • Year property opened2010

    Reviews of Hotel Centro Palawan from real guests

    Provided by verified guests of Agoda
    7.9
    Cleanliness8.3
    Facilities7.8
    Location8.1
    Room comfort and quality7.9
    Service8.2
    Value for money7.8
    High score for Palawan
    Rating
    9+ Exceptional (202)
    8-9 Excellent (178)
    7-8 Very Good (235)
    6-7 Good (117)
    <6 Below Expectation (117)
    Time of the year
    Mar - May (176)
    Jun - Aug (168)
    Sep - Nov (192)
    Dec - Feb (313)

    Show reviews that mention 

    Showing 849 verified guest comments
    12345
    10.0
    Exceptional
    Jay-r from Philippines
    Couple
    Stayed 1 night in January 2020

    Hotel Centro a Very Nice Hotel to Stay”

    Excellent Staff Excellent Service Very Comfy Hotel Rooms are very clean Would recommend to my friends

    Reviewed January 16, 2020

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    8.8
    Excellent
    Marivic from United States
    Couple
    Deluxe Twin
    Stayed 2 nights in January 2023

    Great Value at Hotel Centro”

    Stayed for 2 nights during our Peurto Princesa visit. The rooms did need upgrading but the hotel staff and driver were super friendly and accomodating. Close to the airport. Make sure to call main hotel number for pick up. And book your tours with them, we had a really good tour guide. The area around the hotel felt safe and walkable at night. There is a police station nearby.

    Reviewed January 28, 2023

    See room deals

    10.0
    Exceptional
    Claire from Philippines
    Couple
    Stayed 1 night in January 2020

    Location is excellent. ”

    Just 5mins. away from the airport. The pool is nice and the food is amazing!

    Reviewed February 11, 2020

    See room deals

    9.2
    Exceptional
    Richard from Canada
    Couple
    Stayed 3 nights in January 2020

    Great Breakfast / food —Great location ”

    The hotel is dated and in some areas could use some paint. We had a large room equipped with safe, refrigerator and coffee /tea maker. The pool area is its greatest feature, very well equipped area- loungers, table -chairs, covered shade area, love the bar, you were very well looked after any time at the pool. The breakfast, was one of the best we enjoyed on the island, wide variety of dishes, juices, fresh fruit, varieties of bread/toaster, loved the fresh egg station. The restaurant had wonderful food, great quality and loved the outdoor fresh seafood /meat BBQ station -it was a great feature. The staff was very accommodating, and helpful. The location was excellent within walking distance to Robinson Mall, laundry facilities near by, with a variety of different eateries close.

    Reviewed February 09, 2020

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    10.0
    Exceptional
    MYUNGHO from South Korea
    Family with teens
    Stayed 1 night in February 2020

    Very nice”

    So cost effectiveness and convience

    Reviewed February 05, 2022

    See room deals

    9.2
    Exceptional
    Nicholas from United States
    Couple
    Deluxe Twin
    Stayed 3 nights in January 2020

    Fantastic Staff”

    The Hotel Centro is a very good value. The shower area in our room needs to be updated, but the excellent breakfast, pool, and fantastic staff make up for the very few flaws.

    Reviewed January 30, 2020

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    9.6
    Exceptional
    herbert from Philippines
    Group
    Stayed 1 night in February 2020

    Very accommodating and friendly staff ”

    All our request were granted.

    Reviewed February 18, 2020

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    8.8
    Excellent
    Richard from Canada
    Couple
    Stayed 2 nights in February 2020

    Comfort'ish for decent price”

    Felt safe, staff was friendly, thx Nicole at receptions, great selection of international variety of foods, decently located for everything and including scooter rental @ 500php towards the airport (more economical than usual tours, just explore and enjoy) Cons! Omg please change the pillows they are terrible and lumpy, hard and kept my wife and I awake lol

    Reviewed February 24, 2020

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    8.8
    Excellent
    David from United States
    Couple
    Deluxe Twin
    Stayed 1 night in April 2022

    Great location”

    It's the best hotel in the area right in town on the main street.

    Reviewed May 20, 2022

    See room deals

    8.4
    Excellent
    Maria from Philippines
    Solo traveler
    Stayed 1 night in December 2019

    Excellent”

    NIce place to stay in Puerto Princesa. The room may not be that spacey but its clean. Staff are courteous and attentive to guests needs.

    Reviewed January 04, 2020

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    8.0
    Excellent
    Jeremy from Hong Kong SAR, China
    Couple
    Stayed 1 night in January 2020

    Great location and excellent staff! ”

    We only stayed for one night in Puerto princesa, and the staff here (esp Christopher at the front desk) were extremely helpful with booking a tour and also letting us leave our bags until we caught our bus to El Nido. The location is 5min walk from Robinson mall, and a short tricycle ride to the Baywalk. Recommended as a base for your Puerto Princesa stay!

    Reviewed January 20, 2020

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    8.4
    Excellent
    Charmaine from Philippines
    Couple
    Stayed 1 night in October 2019

    GOOD”

    The area is near to airport and the staff are very friendly.

    Reviewed August 02, 2021

    See room deals

    6.8
    Good
    Mark from Switzerland
    Couple
    Stayed 12 nights in January 2020

    Hotel with high potential!”

    The Hotel is overall a nice Hotel. Should be more cleaner! But I would blame the management! The employees are really kind but sometimes need more of a guiding hand. We were visitors from switzerland and really enjoyed the Stay in Palawan “Puerto Princesa”. The time we stayed at the hotel could’ve been more cosier. Breakfast could take more varieties. More western style with a good mix of local food. The toilets should be cleaner also those in the rooms. But I guess it’s in whole Palawan the same. This Hotel needs more love and good guidance so it could develop to a great great Hotel! And in the future they could ask for more money. The employees are in the right path!

    Reviewed February 08, 2020

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    6.8
    Good
    Nicole from United States
    Group
    Stayed 3 nights in January 2020

    Good value for the money, but expect what you pay for”

    Very friendly and accommodating staff, however this hotel has seen better days. Nice pool area and ease of getting around was appreciated, but room quality was disappointing, even after asking to change rooms - rooms smelled of mildewy, stale AC, and extremely uncomfortable beds where you could feel all the springs.

    Reviewed January 21, 2020

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    6.4
    Good
    Kim from Philippines
    Family with young children
    Deluxe Twin
    Stayed 1 night in December 2019

    Disappointing ”

    We’re locals here and we’ve decided to stay here overnight. I noticed the staff were much more accommodating to foreign guests. That afternoon, we went to the pool for my kids to swim. Aside from the boodle meal, I ordered 3 chicken bbqs, and was constantly ff it up 3x because it was taking a while and the staff constantly told us it’s already cooked but it’s not being given to us. In fact, we’ve already finished eating when that food came in. Second, I asked for a bread knife, again the staff told us they don’t have it even if the kitchen was only just behind him. I guess he was just too lazy to get it. Third, a match. To light the candle on the cake, they said again they don’t have a match. Hello! They were grilling. How the heck did they make fire? By Magic?! Fourth, they don’t even have a high chair for a baby when we went down for breakfast! Such a shame! Never again would we set foot in this hotel!

    Reviewed January 01, 2020

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    6.0
    Tobias from United States
    Solo traveler
    Stayed 4 nights in January 2020

    Decent Value”

    This Asian-style hotel represents a fairly good value. Rooms are on the small side and the TV is not the highest quality, but the overall package is good, beautiful pool and reliable WiFi. The hotel is located just minutes from a shopping mall, this is very convenient, but the area does lack cafe's and decent dining.

    Reviewed January 11, 2020

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    3.6
    andrew from Australia
    Couple
    Stayed 2 nights in January 2020

    Woeful breakfast, and even worse wifi”

    No point including breakfast if it is inedible...... don’t advertise wifi if it doesn’t work in the rooms. Would not stay here again

    Reviewed January 18, 2020

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    9.7
    Exceptional
    Balaong from Philippines
    Solo traveler
    Stayed 4 nights in November 2013

    Very comfortable stay”

    Buffet breakfast, very polite staff (especially the housekeeping staff), hotel location

    Airport pickup service was great, their driver Faisal was very courteous and managed to make a great impression by his running commentary about the city while we were driving. He'd definitely make a great tour guide, if he isn't one already. Check-in was fast, and they allowed me to check-in earlier than scheduled. After staying for 4 days, I checked into another hotel when they (Hotel Centro) couldn't accommodate my request for extension as they were booked for a conference over the weekend. Went back to Hotel Centro after 2 days stay in another resort hotel. It was no contest. I loved the buffet breakfast at Hotel Centro and I disagree with a previous comment that the food only appealed to Filipinos. I saw Australians, Koreans and Japanese guests enjoying the buffet breakfast. They have an egg station where you can specify how you wanted your eggs done. The fruits served were always fresh and sweet, I don't know how he even managed to say that the fruits were unripe. The bathroom toiletries were replenished every day, and I loved their shampoos/conditioners/body lotion. The bed was super comfortable with plenty of pillows, and gave me a very restful sleep after a day of touring the city. Some people find the rooms at Hotel Centro a bit small, but for me, it was just fine. The housekeeping staff were very polite and accommodating, and there were times when they seemed friendlier than the front desk staff, in terms of greeting you whenever they pass you by the hallways and always ready to flash a genuine smile. I understand the hotel was pretty much booked to capacity during my stay, but the front desk people could learn a thing or two from their housekeeping staff in terms of grace under pressure. I find myself going to Puerto Princesa almost every year for my vacation, and I think I've found a home at Hotel Centro.

    Reviewed November 18, 2013

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    10.0
    Exceptional
    Romelee from Philippines
    Couple
    Stayed 3 nights in October 2011

    The best hotel accomodation in Puerto Princesa”

    airport pick-up even w/o request, friendly, helpful, accomodating staff, very homey atmosphere at a 4-star accomodation

    Upon arriving at Puerto Princesa I was a bit worried because I did not inform the hotel about our flight details and I did not request for an airport pick-up, however,I was surprised because the hotel van waited for us outside and even had our name in his list.John John Lim, the driver was so nice and accommodating and made us feel safe and comfortable of the place even if it was our first time in Puerto Princesa. The thing that I liked the most is the hotel's efficient, warm, outstanding and world-class services. They made us feel relaxed and comfortable as if we were staying in our own home. Thanks to John John Lim, Faizal and the Boholano boy at the COncierge. The room is just enough for us as we were only two in the room. The bathroom amenities are also good. Breakfast is good but needs plenty of choices. I love the hotel interior and the pool. All in all, I would stay there again if I have future trips to Puerto Princesa, as for me, this is the best hotel Puerto Princesa could offer.

    Reviewed November 11, 2011

    See room deals

    9.6
    Exceptional
    Maria from Philippines
    Family with young children
    Deluxe Twin
    Stayed 3 nights in May 2018

    Pleasant stay”

    Hotel location is near in PPIA, Robinsons Palawan and souvenir stores. Staff are really friendly and accommodating. Our room was maintained clean and also suitable for toddlers. Food was good and service was very accommodating too. Amenities like swimming pool, wifi, hot & cold showers, airport transfers are available. We would love to stay again in this hotel once we’re back in Puerto Princesa. Thank you Hotel Centro :)

    Reviewed May 18, 2018

    See room deals

    Dear Sir/Ma'am, Thank you for letting us know your recent experience here at Hotel Centro. We apologize if our service did not meet your expectations, and we appreciate you taking time to share your concerns with us. Our goal is to provide a consistently reliable product and exemplary level of customer service. And we assure that your concern was relay to all department to make an action. Please allow us another opportunity to serve you, as we consider it our privilege to have you again in our hotel. Thank you! Hotel centro

    Responded April 26, 2019
    Hotel Centro Palawan
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