7.4
Very good
/10
(3,641 reviews)See what guests said
Housekeeping142
Shops37
Breakfast25
See map
8.5

Excellent

Location rating score

Excellent location - Inside city center
Parking
Available
Popular landmarks
Orchard Road 430 m
Chinatown 2.24 km
Singapore Flyer 2.72 km
Sands Skypark Observation Deck 2.81 km
Singapore Botanic Gardens 3.21 km
National Orchid Garden 3.22 km
Cloud Forest 3.31 km
Gardens By The Bay East 3.44 km
Night Safari 12.64 km
Singapore Zoo 12.67 km
Nearby landmarks
Orchard Plaza 100 m
Foundation Jewellers 140 m
Cuppage Plaza 160 m
Orchard Rd Post Office 210 m
Orchard Central 250 m
The Centrepoint 250 m
Dubliners 250 m
Angelique Boutique 260 m
Sabrina Goh 260 m
Code Deco 260 m
Hotel Chancellor@Orchard

"The location is best between Somerset and Dhoby Ghaut station."

Tammy - January 13, 2020

 Hotel Chancellor@Orchard
Lobby Hotel Chancellor@Orchard
Lobby Hotel Chancellor@Orchard
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Free Wi-Fi

Hotel Chancellor@Orchard

28 Cavenagh Road, Orchard, Singapore, Singapore, 229635 - See map
What guests are saying:Read all 3,641 reviews
Very good cleanliness
7.4 rating for cleanliness
Very good service
7.1 rating for service
Good facilities on premise
6.8 facilities on premise
Good comfort
6.6 room quality and comfort

If i have chance to go back again i will choose chancellor hotel to stay clean safe ang comfortable staff are very friendly well done more done my exp...

MERLINDA | November 23, 2019

The beauty of this hotel is the location - a 2 minute walk to Somerset with the MRT, shops and restaurants.

Ian | February 23, 2020

If any of you are looking for a hotel which located in Orchard, I would like to recommend this hotel.

Supasuta | January 30, 2020

Hotel is located next street of Orchad, location is very good for being in Center.

Haluk | January 11, 2020

Pros we’re the great location and very competent and helpful manager, Dimitri.

Elliot | March 15, 2020

The hotel location is perfectly located at central of Singapore city.

Vivi | April 28, 2019

  • 410 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Singapore every 1 minutes on Agoda.com
Value for money7.3
Distance to city center0.1 km
Location rating8.5
Nearest airportSingapore Changi Airport (SIN) - Singapore
Distance to airport18.1 km

Rooms available at Hotel Chancellor@Orchard

Connecting Rooms
Connecting Rooms
...
  • Room size: 36 m²/388 ft²
  • Shower
  • 2 queen beds or 4 single be...
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Deluxe Triple Room
Deluxe Triple Room
...
  • Room size: 18 m²/194 ft²
  • Garden view
  • 1 single bed and 1 queen be...
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Deluxe Double or Twin
Deluxe Double or Twin
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 queen bed or 2 single bed...
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Premier Double or Twin
Premier Double or Twin
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 queen bed or 2 single bed...
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Premier Room
Premier Room
...
  • Room size: 18 m²/194 ft²
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Room Assigned on Arrival
Room Assigned on Arrival
...
  • Shower
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Single Deluxe
Single Deluxe
...
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    Special Offer - Free Upgrade to Premier Room
    Special Offer - Free Upgrade to Premier Room
    ...
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      Single room - Economy
      Single room - Economy
      ...
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        Single Premier
        Single Premier
        ...
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          Frequently asked questions

          What time is check-in and check-out at Hotel Chancellor@Orchard?

          Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to Hotel Chancellor@Orchard?

          For those who wish to drive their own cars, Hotel Chancellor@Orchard has a car park right on site for maximum convenience. Parking is available for a fee of 10 SGD per day. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange taxi service.

          Is breakfast offered at Hotel Chancellor@Orchard?

          Start your mornings right, with the continental and buffet breakfast options offered at Hotel Chancellor@Orchard.

          What are my dining options at Hotel Chancellor@Orchard?

          Hotel Chancellor@Orchard has an in-house restaurant for hungry guests to dine-in. Bistro@Chancellor Cafe comes highly recommended by the property. A variety of cuisines ranging from Western to Asian cuisine is served at the restaurant. You can choose from an all-you-can-eat buffet, or select signature dishes with the " la carte menu option.

          Can business events be hosted at Hotel Chancellor@Orchard?

          On-site venues and convenient event services make Hotel Chancellor@Orchard an ideal choice for hosting events such as conferences and meetings. The 5 venues can accommodate up to 150 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

          What is the smoking policy at Hotel Chancellor@Orchard?

          Hotel Chancellor@Orchard does not permit smoking in any of its rooms, but allows smoking in designated areas.

          Show more questions
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          What people love about Hotel Chancellor@Orchard

          • 10.0
            Exceptional
            Location

            "I like all the facilities, near bus stop and mrt."

            Raisha

            |

            September 2, 2019

          • 7.6
            Very good
            Spaciousness

            "Small nice room, good value for money."

            Jason

            |

            December 2, 2019

          • 10.0
            Exceptional
            Staff 

            "Staff are great hotel has good vibe"

            Michael

            |

            March 16, 2020

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          Overall rating:
          7.4
          Very good
          3,641 reviews
          Cleanliness
          7.4
          Facilities
          6.8
          Location
          8.5
          Read all reviews >
          What travelers say they love:
          I am happy because a lot of mall at surounding of hotel
          Tatiek from Indonesia
          Business traveler
          More about Hotel Chancellor@Orchard

          More about Hotel Chancellor@Orchard

          Hotel Chancellor@Orchard is centrally located on Orchard Road where shopping, entertainment, and dining destinations are just minutes away. It is within a five-minute walk to Somerset and Dhoby Ghaut Mass Rapid Transport. Changi International Airport is just 17km away or a 20-minute drive from the hotel, and it is a 10-minute train ride to Bugis Village, Chinatown, or Little India.

          The hotel features 488 rooms with a desk, a safety deposit box, bed linens, a three-temperature water dispenser, and a bathroom with a shower and hair dryer. A 32-inch flat-screen Internet-ready LED TV, coffee/tea facilities, and high-speed Internet are included.

          Bistro@Chancellor Cafe serves a buffet breakfast every morning. It also has an alfresco seating area for those who prefer some morning sun. Other facilities offered are a 24-hour front desk, outdoor rooftop pool, meeting facilities, luggage storage, children's playground, and coin-operated laundry machines.

          Show less

          Most talked about facilities

          Housekeeping
          124 mentions
          Breakfast
          87 mentions
          Internet
          31 mentions
          Food & Dining
          25 mentions

          What they offer

          8.0
          Very good

          "Consider good price for Singapore standard."

          Willy

          |

          February 3, 2020

          View all reviews
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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          Food and dining

          Breakfast options

          Continental

          Restaurants on site

          Restaurant
          Menu:Buffet, A-la-carte

          Nearby restaurants

          American cuisine
          American cuisine
          Outback Steakhosue Singapore
          340 m American, European, Steakhouse
          Bedrock Bar and Grill
          450 m American, Steakhouse
          Sacha & Sons
          590 m American, Delicatessen
          Asian cuisine
          Asian cuisine
          Nogawa Japanese Restaurant
          80 m Asian, Japanese, Sushi
          Yakitori Uma
          90 m Asian
          Spices Cafe (Concorde Hotel)
          100 m Asian, Chinese, Singaporean
          Chinese cuisine
          Chinese cuisine
          House of Rice Roll and Porridge
          460 m Chinese
          Chef Kang
          920 m Chinese
          Sergeant Hainanese Chicken Rice
          1.1 km Chinese

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          Property's guest policies

          Show less

          Some helpful facts

          Show less

          Reviews of Hotel Chancellor@Orchard from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (3641)Booking.com Reviews (1972)
          7.4
          /
          10
          Cleanliness7.4
          Facilities6.8
          Location8.5
          Room comfort and quality6.6
          Service7.1
          Value for money7.3
          High score for Singapore
          Rating
          9+ Exceptional (244)
          8-9 Excellent (228)
          7-8 Very Good (431)
          6-7 Good (246)
          <6 Below Expectation (466)
          Time of the year
          Mar - May (301)
          Jun - Aug (365)
          Sep - Nov (536)
          Dec - Feb (413)
          Don't miss out!Users are booking a place in Singapore every 1 minutes on Agoda.com
          All guests (3641)
          All room types
          All languages

          Show reviews that mention 

          Showing 1615 verified guest comments
          12345
          10.0
          Exceptional
          Neil from Philippines
          Group
          Deluxe Room Triple
          Stayed 2 nights in February 2018

          Excellent Service”

          We arrived earlier than the check in time and the Manger on Duty Mr. Alfonso checked for an available room and he let us check in prior to 3pm. We loved everything about this hotel, the location, friendly staffs, cleanliness, food and all! I wonder there are haters who gives negative reviews about the attitude of the staffs in this hotel. There was one who said that the door greeter and the receprionist did not greet them so he raged negative comments already. Next time why don't you try to be nice, if they did not greet you, then take the initiative to greet them and put a smile on other peoples face. Everything will work together for good for those who are KIND and PATIENT. Even the housekeeping, they tend to greet us everytime we see them. Maybe there is something wrong with your attitude too that is why. Haters really going to hate. 😂 Anyway, this hotel is one of the best Hotels in Orchard. Very convenient, near 2 bus stops. Near the 2 MRT Stationd. Excellent stay for us. Thank you Hotel Chancellor.

          Reviewed February 25, 2018
          10.0
          Exceptional
          OMAR from Pakistan
          Couple
          Deluxe Double or Twin
          Stayed 3 nights in April 2018

          Perfect location and Neat hotel”

          We stayed for 3 nights here. The location is very nice. Its 5mins walk from Dhoby Ghaut MRT station near Plaza Singapora. It has 7-11 shops available near by so u can get your break fast/snack anytime while on your way out or back to hotel. It has a neat swimming pool on roof top accessible by lift 1 only with an outstanding view of the vicinity. Recommend a panoramic photo from there. Hotel has two entrances, the other one opens towards the main Orchard Road, where you can find a number of malls like Orchard Point, Orchard Central, Ngee Ann city center, 313 Somerset, Apple Store. This road has multiple bus stops. Get yourself a 3-days Singapore Tourist Pass for unlimited trips to MRT & Public busses. Both have a/c so thats a relieve in 35C temp during the day. The hotel has a Tour Desk where as i suggest using Klook app to book at activities ranging from Universal Studio, Sentosa fun pass, Zoo, Night Safari, Gardens by the bay, bird sanctuary etc. This way you will not need to stand in ticket lines. Just book and show the online receipt to the gate keepers who will let you in :) do visit asian museum on Raffles stop, Fullerton road for Merlion. Good quality shopping is available at Bugis Junction (Bugis stop via MRT and exit towards Bugis Junction). Do not goto Little India, its very dirty and a mall there with the name of Al Mustafa Center (although cheap) but has terrible / poor quality products. You will be disappointed. Visit East Coast bay near Marina bays for a quite beach spot. Good for camping. On your way out to Airport, book a taxi via Grab Ap and it will cost you a max of $17 SGD till terminal 4 airport. Upon arrival, get a $15 SGD sim from Klook app It will give you 100GB worth 4G internet And free calls to last you easily 8-10 days even. Pick up point at Cheers store on level 2. Use mini bus to reach your hotel. It will cost you $SGD 9 per person with a travel time of 25-30mins. Booking stand is location at last level. They charge credit card and d

          Reviewed April 17, 2018
          9.2
          Exceptional
          Thomas from Vietnam
          Family with young children
          Deluxe Double or Twin
          Stayed 5 nights in October 2018

          Great location”

          Hotel Chancellor is a nice and well located hotel. Orchard Road and its shopping treats are right around the corner and the Dhoby Ghaut MRT stop is a short walk away. Check-in was quick and easy. The room was a bit small, but was sufficient for our sleeping needs (we were out most of the day). Breakfast was average- nothing remarkable but provided enough to get our day going. Lots of big tour groups were staying at the hotel during our time there. The only issues that caused were an incredibly crowded lobby at times and some waiting for an elevator. Our room was quiet and not affected by those groups. Overall, it was a good stay. I would stay there again.

          Reviewed October 21, 2018
          8.8
          Excellent
          Roziah from Brunei Darussalam
          Solo traveler
          Deluxe Double or Twin
          Stayed 3 nights in December 2018

          Convenient location”

          Second time staying at the Chancellor.. ideal location right in the heart of Orchard flanked by 2 MRT stations within walking distance. Hotel staff were professional n efficient. Was given a quiet room as requested - basic amenities, very clean. Apart from the erratic temperature of the hot shower, there is not much to complain about. Will definitely choose this hotel when i return to Singapore.

          Reviewed December 26, 2018
          9.2
          Exceptional
          Lian from Brunei Darussalam
          Solo traveler
          Premier Double or Twin
          Stayed 2 nights in September 2016

          Good Price for Good Location”

          Stayed at Hotel Chancellor@Orchard during F1 weekend. Surprisingly, affordable prices for the location. It is a short walk to Orchard Gateway, Somerset 313 etc and has a food area opened during the evening. highly recommended.

          Reviewed September 30, 2016
          10.0
          Exceptional
          Jose from Philippines
          Family with young children
          Premier Double or Twin
          Stayed 3 nights in September 2018

          Good hotel on a budget”

          I brought my wife and 2 kids to Singapore for a vacation so we were on a tight budget. Hotel Chancellor exceeded our expectations as the facilities were very good. The staff were friendly and accommodating. The room was as advertised and was comfortable. The hotel's location was very near malls and bus and MRT stations so it wasn't difficult for us to go around. I will definitely stay here again in my future trips to Singapore.

          Reviewed September 18, 2018
          10.0
          Exceptional
          Ahmed from Maldives
          Couple
          Deluxe Double or Twin
          Stayed 2 nights in September 2017

          One of the best in Orchard (Budget)”

          Hotel Chancellor: Great hotel. Very convenient as the hotel is close to Orchard road. There are restaurants and Money exchange providers close by. The room is very clean and cosy. However, we had to carry our own luggages to the room as there was only one staff on duty at the time we checked-in.

          Reviewed September 18, 2017
          8.4
          Excellent
          Boediman from Indonesia
          Couple
          Deluxe Double or Twin
          Stayed 1 night in January 2016

          Great location with a good value for money”

          Hotel location is good. Near food outlets. The hotel has great location in Orchard, across from Somerset MRT Station (Mass Rapid Transit in Singapore, located under 313@Somerset Shopping Centre between Orchard Road and Somerset Road), and surrounded by food outlets and shopping districts. Hotel is new but very simple decorated. Reception is friendly but needed to be trained English a little bit more. Price of this hotel for a double bed was US$100 which was a good price for Orchard area hotel. Hotel TV system lets you browse internet and we watched Youtube most of the time

          Reviewed April 27, 2016
          8.4
          Excellent
          Boediman from Indonesia
          Couple
          Deluxe Double or Twin
          Stayed 2 nights in January 2016

          Great location with value for money”

          Hotel location is good. Near food outlets. The hotel has great location in Orchard, across from Somerset MRT Station (Mass Rapid Transit in Singapore, located under 313@Somerset Shopping Centre between Orchard Road and Somerset Road), and surrounded by food outlets and shopping districts. Hotel is new but very simple decorated. Reception is friendly but needed to be trained English a little bit more. Price of this hotel for a double bed was US$100 which was a good price for Orchard area hotel.

          Reviewed April 27, 2016
          9.6
          Exceptional
          NGO from Vietnam
          Business traveler
          Deluxe Double or Twin
          Stayed 3 nights in October 2018

          Reasonable Price, Good Value”

          Near Orchard road , Somerset MRT. bus . It hard to find Hotel at this price near Orchard. Noise come from Night Club . Noise come from water heater machine (I just unplug it to Kill the noise) . Lighting system & Decor at Hall way, lobby bored me . Look like old Hotel. The best : Comfortable Room , very Good Location , Good Price

          Reviewed October 10, 2018
          10.0
          Exceptional
          Simeona
          Group
          Deluxe Double or Twin
          Stayed 3 nights in February 2019

          Excellent Hotel!”

          Room - big room, very clean, fresh scent, clean linens and sheets, comfy bed, a/c worked well, quiet Bathroom - clean, good shower head Hotel staff - very friendly, accommodating, polite, and helpful; prompt service, special shoutout to Aida at front desk. Automatic drinking water device in the room for hot and cold water, small fridge, a safe for valuables. Room is cleaned once or twice a day, toiletries and coffee/tea replenished daily. Convenience store in lobby. Location: very central. 7 min walk to Dhoby Ghaut MRT or 5 min walk to Sommerset MRT, where you can ride to anywhere (Chinatown 5 min ride; Marina Bay 15 min ride). Bus stop 2 min walk (in front of Concorde hotel). Hawkers across the road (yummy soup!). Near a small mall with money changers. One bus ride away from malls in Orchard like ION, Lucky Plaza, Paragon. Cons: NONE! yes, lobby sometimes slightly crowded cus lots of tour groups coming in, but that only means biz is going well cus they're doing a great job.

          Reviewed February 22, 2019
          9.2
          Exceptional
          Maria from Philippines
          Family with young children
          Deluxe Triple Room
          Stayed 3 nights in April 2018

          Great value for money with best location”

          For a family with small children, I was very pleased with our choice to book Hotel Chancellor. It was also easy to check in and check out of the hotel. The staff was very accommodating especially we came in very late/early 245am. Would book this hotel again and recommend to family and friends

          Reviewed April 16, 2018
          9.2
          Exceptional
          Michael from Philippines
          Family with teens
          Deluxe Triple Room
          Stayed 3 nights in October 2019

          Worth your money!!!”

          We stayed at their triple deluxe room and I must say that it's the most reasonably priced hotel in the Orchard area. It's near the bus stop and it's also near the shopping area. The hotel is very fragrant! I loved its smell. It's not just in the lobby but everywhere. The only downside I can say is that they don't give bottled drinking water but however, they have a water machine that provides hot and cold water. In conclusion, we enjoyed our stay and it was worth our money.

          Reviewed October 29, 2019
          8.8
          Excellent
          Andreas from Indonesia
          Family with young children
          Stayed 4 nights in December 2018

          Little nice hotel”

          Hotel is nice, not too luxury but serve the purpose. Hotel room is not too big but enough, and it's clean. Location wise, it's very near to food access and shopping area (Orchard), everything is within walking distance to find food and all daily need during travel. Also not very far from point of interests in Singapore.

          Reviewed February 17, 2019
          9.6
          Exceptional
          Michelle from Australia
          Family with teens
          Deluxe Double or Twin
          Stayed 4 nights in July 2018

          Family holiday at Chancellor”

          Staff were excellent at answering any questions and assistance with directions and taxis. Location was excellent. Short stroll to Somerset MRT station and on the shopping strip Orchard St. Great little eating places out the front on the street (must try the pineapple rice!) We had two rooms on the 10th floor. Rooms are adequate in size. Liked the way they reduce environmental impact with water system and shower supplies. Internet was ok. TV was limited (but you are not there to watch tv :) ) Pool was cool and refreshing (deck could use a redo) Breakfast was ok but compared to previous hotels was limited.

          Reviewed July 18, 2018
          10.0
          Exceptional
          Hendy from Indonesia
          Business traveler
          Deluxe Double or Twin
          Stayed 5 nights in June 2017

          For place is ok around Shop and others”

          Everything is ok , will back soon and allready stay here, I stay 5 night and very satisfied Good Recomended for other people , Staff and Especially thanks to Duty manager and other of hotel Chancellor

          Reviewed July 02, 2017
          8.0
          Excellent
          Michael from Australia
          Family with young children
          Deluxe Double or Twin
          Stayed 3 nights in April 2018

          Pleasantly surprised ”

          Didn’t expect a great deal as Singapore can be expensive and at this price we were very happy. Room was a workable size for 3 and clean. Great location for Orchard road shopping.Only disappointment was breakfast.. not a lot of choice and overcrowded. Overall a nice 3 day stay.

          Reviewed April 28, 2018
          8.0
          Excellent
          Wei from Malaysia
          Solo traveler
          Deluxe Double or Twin
          Stayed 2 nights in January 2018

          Good basic accommodation in the heart of Orchard Rd”

          Good, basic, accommodation in a central location, just opposite the Somerset MRT station within walking distance to all the top shopping malls along Orchard Road. If you want a clean hotel with decent sized rooms at a good value price (compared to many other hotels around the vicinity), this is a good choice. Although it has only very basic facilities, both in the hotel and in the rooms, it has one unique facility that many hotels don't offer - free, unlimited supply of drinking water through a water filter machine in the rooms - a very good idea to minimise cost and an environmentally friendly feature, less use of plastic bottles.

          Reviewed August 04, 2018
          8.4
          Excellent
          Joseph from Philippines
          Business traveler
          Deluxe Double or Twin
          Stayed 3 nights in February 2018

          Heart of it all”

          I like hotels that sit snug on all transport veins. Chancellor has this in spades. MRT, Bus and Taxi... they all pass right at the doorstep. Awesome for business travellers who need to go places without a moment's delay. Tip: there's a great mall 10 minutes walk away with top notch ramen

          Reviewed May 01, 2018
          8.8
          Excellent
          Tam from Vietnam
          Couple
          Deluxe Room
          Stayed 1 night in November 2018

          Convenient location and spacious room”

          the hotel location is excellent if you want to spend time shopping in Orchard. The room is quite spacious compared to most rooms at this rate in Singapore.

          Reviewed January 11, 2019
          12345
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          Hotel Chancellor@Orchard
          |Very good 7.4
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          • Excellent location
          • Orchard Road
          • Somerset MRT Station is within 0.4 km
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