Hotel Chancellor@Orchard
Hotel Chancellor@Orchard
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8.0
Very good

"Good Stay and good breakfast served"

Sureen

|

May 14, 2018

Deluxe Double or Twin - Guestroom Hotel Chancellor@Orchard
Deluxe Double or Twin - Guestroom
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Lobby Hotel Chancellor@Orchard
Lobby
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Lobby Hotel Chancellor@Orchard
Lobby
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Interior view Hotel Chancellor@Orchard
Interior view
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See map Hotel Chancellor@Orchard
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Excellent
Location
8.5
See all 6 photos Hotel Chancellor@Orchard
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What guests are saying:
group checking needs to be done quicker to allow others to check in faster.
imron from Indonesia
Couple
Good value for money, 3 mins walk to Orchard Road and all facilities, helpful and friendly staff.
Chris from Australia
Business traveler
See you next time!
Nguyen from Vietnam
Group
I was given a room the previous guest's luggage still inside the room. Hotel reservation staff should be more careful.
SZE from Australia
Couple
Prime location in central Orchard. Easy to reach by MRT and continued by walk.
Muhammad from Indonesia
Group
Good room. Comfy bed. Clean. Helpful staff. Good location. The water heater is infuriating poor - a kettle would be so much better. Shower water temperature a little to variable during shower. I'd still return - it's a good place. Nice rooftop pool too.
Gareth from United Kingdom
Solo traveler
Good location, great breakfast,
Kanishk from Australia
Family with young children
I booked for queen size bed but can't get it. The restaurant next to the hotel is closed.
Inge from Indonesia
Family with young children
Would recommend this hotel
Keith from United Kingdom
Couple
Actually this hotel if I’m not mistaken just build 3 years ago but looks old The additional door key was broken when I stayed there The location very good, just 3 minutes away from orchard shopping area You can find food easily
William from Indonesia
Business traveler

Hotel Chancellor@Orchard

Excellent location
- Inside city center
- What's nearby?
Very good
From 2227 reviewsSee what guests said
7.3
/
10
Very good cleanliness
7.4
Value for money7.2
Distance to city center0.1 km
Location rating8.5
Nearest airportChangi International Airport (SIN) - Singapore
Distance to airport17.6 km
  • 340 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Room choices
This property is in high demand!Booked 20 times since yesterday | 30 travelers are looking at this property right now
Deluxe Triple Room
Deluxe Triple Room
...
  • Room size: 18 m²/194 ft²
  • Garden view
  • 1 single bed and 1 queen be...
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Premier Double or Twin
Premier Double or Twin
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 queen bed or 2 single bed...
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Deluxe Double or Twin
Deluxe Double or Twin
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 queen bed or 2 single bed...
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Connecting Rooms
Connecting Rooms
...
  • Room size: 36 m²/388 ft²
  • Shower
  • 2 king beds or 4 single bed...
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Twin room - De Luxe
Twin room - De Luxe
...
  • Shower
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Double Deluxe
Double Deluxe
...
  • Shower
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Deluxe Room
Deluxe Room
...
  • Shower
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Double Room
Double Room
...
  • Shower
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Family Package 2 Deluxe Room Side by Side for 4 Adults
Family Package 2 Deluxe Room Side by Side for 4 Adults
...
  • Non-smoking
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Double room - Premier
Double room - Premier
...
  • Shower
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Have a question for Hotel Chancellor@Orchard?

What people love about the property

  • 9.2
    Exceptional

    "Enjoyed our stay here."

    charmaigne J.

    |

    September 23, 2017

  • 9.6
    Exceptional

    "Its very near mrt and location was convenient."

    Jocelyn

    |

    October 20, 2017

  • 9.6
    Exceptional

    "Free Tuk Tuk servivce was great."

    Anh

    |

    September 23, 2016

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More about Hotel Chancellor@Orchard

More about Hotel Chancellor@Orchard

8.0
Very good

"Good location, good service n nice clean room"

Cindy

|

March 4, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Outback Steakhosue Singapore
340 m American, European, Steakhouse
Bedrock Bar and Grill
450 m American, Steakhouse
Sacha & Sons
590 m American, Delicatessen
Asian cuisine
Asian cuisine
Nogawa Japanese Restaurant
80 m Asian, Japanese, Sushi
Lei Garden Seafood Restaurant
90 m Asian, Chinese, Seafood
Yakitori Uma
90 m Asian
Chinese cuisine
Chinese cuisine
House of Rice Roll and Porridge
460 m Chinese
Chef Kang
920 m Chinese
Sergeant Hainanese Chicken Rice
1.1 km Chinese

What they offer

7.6
Very good

"Good location and clean"

Minh C.

|

April 11, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (2227)Booking.com Reviews (2536)
7.3
/
10
Cleanliness7.4
Facilities6.8
Location8.5
Room comfort and quality6.6
Service7.0
Value for money7.2
Provided by verified guests of Agoda
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All guests (2227)
All room types
Showing 1164 verified guest comments
12345
8.4
Excellent
Derrick from United States
Family with young children
Deluxe Double or Twin
Stayed 4 nights in December 2018
Nice clean area close to bus/mrt/shopping centers ”
Really close to 2 malls about 2 blocks walking diatance... Right in the middle of the 2 malls. And both malls have subway mrt stations in them. Also walking distance to restaurants and bus stops. Nice clean area. Rode bus to gardens by the bay which only took about 8 stops within 20 mins.
Reviewed December 14, 2018
8.4
Excellent
jenny from Philippines
Family with young children
Deluxe Double or Twin
Stayed 1 night in December 2018
Orchard area”
Orchard area very near to everything shopping malls, mrt, bus stop, restaurant, hawker, massage etc
Reviewed December 12, 2018
8.4
Excellent
Lie from Indonesia
Business traveler
Deluxe Triple Room
Stayed 2 nights in December 2018
Excellent”
good location. The staff is helpful, we can get our room before the check-in time. The water filtered dispenser in the room saves us money to buy water bottles.
Reviewed December 10, 2018
8.0
Excellent
Ron
Couple
Deluxe Double or Twin
Stayed 2 nights in December 2018
Worth spending more somewhere else”
Room was a reasonable size, bathroom was tiny and hard to come in and out of bathtub/shower combo with a high step down. Persistent smell of bug spray throughout entire property. Excellent location, good value for money, but it would be worth spending more money at a nicer property elsewhere. The room was quite and functional. Television kept timing out and needed to be reset by staff. In room refrigerator was tiny.
Reviewed December 07, 2018
6.0
zhen from Malaysia
Family with young children
Deluxe Double or Twin
Stayed 3 nights in November 2018
bad service attitude, long queue, noisy lobby”
paid for room upgrade to delux triple, but given the room with one queen and one foldable single, this is different to the hotel published on agoda ( see picture), went to reception to ask, show to the lady the picture screen shot from agoda, but the front desk denied, she said this is how their delux triple looks like. later in the evening i went to the front desk to ask the same question again, this time a guy approached me, may be afternoon shift, he changed the room to me as what looks like on agoda but i can only can check in on the second day, becausue the first day has been fully booked. the second day morning went to front desk and the same lady was there again, she still reply to me the delux triple room is a queen bed plus a foldable single bed and attitude not good, i dont want to argue with her just ask her to check me in another room. after i enter the room, it appears to be like what they published on agoda, a queen and a single.
Reviewed December 03, 2018
9.2
Exceptional
Thomas from Vietnam
Family with young children
Deluxe Double or Twin
Stayed 5 nights in October 2018
Great location”
Hotel Chancellor is a nice and well located hotel. Orchard Road and its shopping treats are right around the corner and the Dhoby Ghaut MRT stop is a short walk away. Check-in was quick and easy. The room was a bit small, but was sufficient for our sleeping needs (we were out most of the day). Breakfast was average- nothing remarkable but provided enough to get our day going. Lots of big tour groups were staying at the hotel during our time there. The only issues that caused were an incredibly crowded lobby at times and some waiting for an elevator. Our room was quiet and not affected by those groups. Overall, it was a good stay. I would stay there again.
Reviewed October 21, 2018
8.4
Excellent
Alec from Malaysia
Solo traveler
Deluxe Double or Twin
Stayed 3 nights in October 2018
My decision based on ............................. ”
my preferences. I found the stress on 'living green' to be unfortunate. Very laudable I'm sure, but not quite for me when I'm paying. Also the hotel has a thriving Group Tours business resulting in crowded lifts and foyer. I need a more business-like environment. That said, the staff were always very helpful and prompt in resolving any issues. My decision not to recommend this property to others is based on my personal needs; and should not be a discouragement for the tourist. The cost is modest and in Singapore today one needs to pay rather more if you are not on holiday but more business oriented.
Reviewed October 19, 2018
8.4
Excellent
William from Indonesia
Business traveler
Deluxe Double or Twin
Stayed 3 nights in September 2018
Looks old”
Actually this hotel if I’m not mistaken just build 3 years ago but looks old The additional door key was broken when I stayed there The location very good, just 3 minutes away from orchard shopping area You can find food easily
Reviewed October 06, 2018
8.8
Excellent
ROZAITI from Malaysia
Business traveler
Deluxe Double or Twin
Stayed 2 nights in September 2018
Excellent”
I’m a frequent busines traveller, the only cons is they will always have customers in a large group causing so much noise at the lobby area. And it gets crowded sometimes when you need to take the lift. Beautiful pool, but no gym.
Reviewed September 27, 2018
8.4
Excellent
Khairol from Malaysia
Couple
Deluxe Double or Twin
Stayed 3 nights in September 2018
Overall good, but...”
Good location, friendly and helpful staff. The hotel was fully booked during my stay because of F1 GP. Requested for queen bed but hotel was unable to provide - alternatively provided a combined twin bed. Check in time is only after 3pm but hotel provided baggage storage - may enjoy shopping at Orchard Road while waiting for the room to be ready. YES, just a few minutes away from the shopping heaven!
Reviewed September 19, 2018
8.4
Excellent
HAZEL from Philippines
Family with teens
Deluxe Double or Twin
Stayed 4 nights in September 2018
Excellent”
The location is great, just a few steps away from Orchard Road and bus stops that links you to the rest of the city. The best part is the hotel’s green initiative where a filtered-water machine is installed in your room so you have access to clean cool/warm/hot water anytime, saving you dollars in bottled-water purchases and also reducing your plastic bottle usage. The staff is also very friendly and helpful.
Reviewed September 17, 2018
6.8
Good
MEIRINI from Indonesia
Business traveler
Deluxe Double or Twin
Stayed 4 nights in December 2018
Eco-friendly but not comfortable”
While this hotel is affordable and eco-friendly, it does so by reducing comfort, i.e. filtered water dispenser is great, but the dispenser only dispenses hot water OR room-temperature water. No cold water. And that is not great considering Singapore is always hot. The hot water shower lacks pressure and the hot water is not hot, only warm. The breakfast is TERRIBLE! The "double bed" isn't really a double bed, but two twin beds being put right next to each other, then covered by a double-bed sheet. Really, I wouldn't recommend it at all.
Reviewed December 10, 2018
10.0
Exceptional
Lim from Malaysia
Family with young children
Deluxe Double or Twin
Stayed 2 nights in December 2018
Pleasant Stay”
Overall good... Except breakfast can be better
Reviewed December 13, 2018
6.8
Good
Thuy from Vietnam
Business traveler
Deluxe Double or Twin
Stayed 3 nights in July 2018
Good”
good location
Reviewed December 10, 2018
6.8
Good
thuy from Vietnam
Business traveler
Deluxe Double or Twin
Stayed 3 nights in October 2018
Good”
VERY GOOD LOCATION
Reviewed December 10, 2018
6.4
Good
PUI from Malaysia
Group
Deluxe Double or Twin
Stayed 1 night in November 2018
Location ”
Good location along the orchard with reasonable price.The only things is Room with some smells,it’s will be good if come with air freshener. And the shower hot water not stable ,sometime hot sometime cold.overall is ok
Reviewed November 18, 2018
7.6
Very good
Amsaiah from Brunei Darussalam
Group
Deluxe Triple Room
Stayed 3 nights in December 2018
Very good”
Muslim food must have
Reviewed December 14, 2018
8.0
Excellent
Tania from Indonesia
Group
Deluxe Triple Room
Stayed 1 night in September 2018
Good Place to Stay with Affordable Price”
Just 7 minutes walking to Somerset MRT (just under the Orchard Central), not quite near those famous Orchard area (Ion, Tangs, Ngee Ann City, Takashimaya), but you can still reach them by foot. Hotel is good & affordable.
Reviewed September 15, 2018
9.2
Exceptional
Didiet from Indonesia
Family with young children
Deluxe Double or Twin
Stayed 5 nights in August 2018
Lokasi dan fasilitas bagus”
Lokasi bagus, dekat ke Singapore Plaza walau jalan dikit. Dekat tempat makan. Di lobi ada convenient store bisa beli pop mie dll, dan tidak perlu beli aqua karena disediakan filter air di kamar. Air putih, es dan bahkan panas. Housekeeping agak pelit mengenai sabun dll, tapi ketika diberi note mereka langsung beri komplit. Overall good
Reviewed August 24, 2018
8.0
Excellent
Wei from Malaysia
Solo traveler
Deluxe Double or Twin
Stayed 2 nights in January 2018
Good basic accommodation in the heart of Orchard Rd”
Good, basic, accommodation in a central location, just opposite the Somerset MRT station within walking distance to all the top shopping malls along Orchard Road. If you want a clean hotel with decent sized rooms at a good value price (compared to many other hotels around the vicinity), this is a good choice. Although it has only very basic facilities, both in the hotel and in the rooms, it has one unique facility that many hotels don't offer - free, unlimited supply of drinking water through a water filter machine in the rooms - a very good idea to minimise cost and an environmentally friendly feature, less use of plastic bottles.
Reviewed August 04, 2018
12345
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Hotel Chancellor@Orchard
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  • Excellent location
  • Orchard Road
  • Somerset MRT Station is within 0.34 km