Hotel Chancellor@Orchard

Hotel Chancellor@Orchard

28 Cavenagh Road, Orchard, Singapore, Singapore, 229635
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Deluxe Double or Twin Hotel Chancellor@Orchard
Deluxe Double or Twin
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     Hotel Chancellor@Orchard

    Guest reviews

    7.4
    Very good
    /10
    (2530 reviews)See what guests said
    9.6
    Exceptional

    "Good proximity to everything in Orchard."

    Brian

    -

    December 22, 2018

    7.4
    Very good cleanliness

    Property highlights

    • 340 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    This property is in high demand!Booked 30 times since yesterday | 44 travelers are looking at this property right now
    Excellent
    Location
    8.5
    See map
    Excellent location - Inside city center
    Nearby
    Popular
  • Orchard Plaza100 m
  • Cuppage Plaza140 m
  • Foundation Jewellers140 m
  • Orchard Rd Post Office210 m
  • Orchard Central230 m
  • Dubliners250 m
  • Angelique Boutique260 m
  • Sabrina Goh260 m
  • Robinsons260 m
  • Centrepoint260 m
  • Value for money7.2
    Distance to city center0.1 km
    Location rating8.5
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport17.4 km
    Select your room
    Deluxe Triple Room
    Deluxe Triple Room
    ...
    • Room size: 18 m²/194 ft²
    • Garden view
    • 1 single bed and 1 queen be...
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    Premier Double or Twin
    Premier Double or Twin
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 queen bed or 2 single bed...
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    Deluxe Double or Twin
    Deluxe Double or Twin
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 queen bed or 2 single bed...
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    Connecting Rooms
    Connecting Rooms
    ...
    • Room size: 36 m²/388 ft²
    • Shower
    • 2 king beds or 4 single bed...
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    Twin room - De Luxe
    Twin room - De Luxe
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    • Shower
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    Double Deluxe
    Double Deluxe
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    Twin Room
    Twin Room
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    Double Room
    Double Room
    ...
    • Shower
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    Family Package 2 Deluxe Room Side by Side for 4 Adults
    Family Package 2 Deluxe Room Side by Side for 4 Adults
    ...
    • Non-smoking
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    Double room - Premier
    Double room - Premier
    ...
    • Shower
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    What people love about the property

    • 8.0
      Very good

      "Best n clean hotel."

      PARMEET

      |

      October 20, 2018

    • 8.4
      Excellent

      "We went to Singapore for my father's medical appointment, and the hotel's location is great."

      trinh

      |

      January 12, 2019

    • 8.4
      Excellent

      "Our stay was nice and pleasant."

      Melissa

      |

      January 11, 2019

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    More about Hotel Chancellor@Orchard

    More about Hotel Chancellor@Orchard

    8.0
    Very good

    "Good price with best location for me."

    Yean

    |

    December 26, 2018

    An overview

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    What they offer

    6.8
    Good

    "Location is ideal for shoppers , a short distant from most h..."

    shamliah

    |

    December 29, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    Outback Steakhosue Singapore
    340 m American, European, Steakhouse
    Bedrock Bar and Grill
    450 m American, Steakhouse
    Sacha & Sons
    590 m American, Delicatessen
    Asian cuisine
    Asian cuisine
    Nogawa Japanese Restaurant
    80 m Asian, Japanese, Sushi
    Lei Garden Seafood Restaurant
    90 m Asian, Chinese, Seafood
    Yakitori Uma
    90 m Asian
    Chinese cuisine
    Chinese cuisine
    House of Rice Roll and Porridge
    460 m Chinese
    Chef Kang
    920 m Chinese
    Sergeant Hainanese Chicken Rice
    1.1 km Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (2530)Booking.com Reviews (2604)
    7.4
    /
    10
    Cleanliness7.4
    Facilities6.8
    Location8.5
    Room comfort and quality6.6
    Service7.1
    Value for money7.2
    Provided by verified guests of Agoda
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    All guests (2530)
    All room types

    Show reviews that mention 

    Showing 1271 verified guest comments
    12345
    7.6
    Very good
    Baby from Canada
    Group
    Deluxe Double or Twin
    Stayed 1 night in December 2018
    Good value for your money considering a good location”
    One of the cheapest renovated hotel you can find within Orchard. I do recommend if you are staying for just few days and wanted a convenient location and inexpensive. You can tell it's an old hotel, but was renovated. The staffs are very friendly though.
    Reviewed March 02, 2019
    8.8
    Excellent
    Andreas from Indonesia
    Family with young children
    Stayed 4 nights in December 2018
    Little nice hotel”
    Hotel is nice, not too luxury but serve the purpose. Hotel room is not too big but enough, and it's clean. Location wise, it's very near to food access and shopping area (Orchard), everything is within walking distance to find food and all daily need during travel. Also not very far from point of interests in Singapore.
    Reviewed February 17, 2019
    6.0
    Yap from Singapore
    Business traveler
    Premier Double or Twin
    Stayed 2 nights in December 2018
    Hotel staff mishandled guest's lost passport and Management FAILED to deliver agreed compensation.”
    My guest realised his passport was lost at the airport around 2pm 28th Dec 2018. He made police report and informed the hotel front counter staff. He was waiting at the airport till 9pm that day, but no good news from the hotel and police. My guest could not continue his trip to another country, he booked a hotel to stay over night and prepared to make a new passport at US embassy the next day. But the fact was the Taxi driver found the passport and returned it to the hotel 10 minutes after my guest alighted at the hotel for checking out . The hotel kept the passport for 21 hours! By government rule, the hotel should make a report to police 3 hours if no one claimed back.The manager agreed to compensate the extra night stay and the air ticket to the next destination. However, we received call from another hotel staff few days ago for a 50% cut of the agreed amount of compensation. We disagreed. And that's the end! No more compensation! Horrible service!
    Reviewed February 28, 2019
    8.4
    Excellent
    Rica from Indonesia
    Family with young children
    Deluxe Double or Twin
    Stayed 4 nights in October 2018
    Great Hotel. Great Location.”
    My second time staying on this hotel. Great location, the Orchard shopping area is withing walking distance. Many restaurant nearby, including a shopping mall. Great value of money. Friendly and helpful staff.
    Reviewed February 24, 2019
    10.0
    Exceptional
    Simeona
    Group
    Deluxe Double or Twin
    Stayed 3 nights in February 2019
    Excellent Hotel!”
    Room - big room, very clean, fresh scent, clean linens and sheets, comfy bed, a/c worked well, quiet Bathroom - clean, good shower head Hotel staff - very friendly, accommodating, polite, and helpful; prompt service, special shoutout to Aida at front desk. Automatic drinking water device in the room for hot and cold water, small fridge, a safe for valuables. Room is cleaned once or twice a day, toiletries and coffee/tea replenished daily. Convenience store in lobby. Location: very central. 7 min walk to Dhoby Ghaut MRT or 5 min walk to Sommerset MRT, where you can ride to anywhere (Chinatown 5 min ride; Marina Bay 15 min ride). Bus stop 2 min walk (in front of Concorde hotel). Hawkers across the road (yummy soup!). Near a small mall with money changers. One bus ride away from malls in Orchard like ION, Lucky Plaza, Paragon. Cons: NONE! yes, lobby sometimes slightly crowded cus lots of tour groups coming in, but that only means biz is going well cus they're doing a great job.
    Reviewed February 22, 2019
    6.8
    Good
    Tan from Singapore
    Business traveler
    Double Deluxe
    Stayed 3 nights in February 2019
    All I can say is satisfactory on the whole ”
    Breakfast is not good n should have more variety will be better. I am a smoker but quite disappointed the hotel does not provide smoking corner within the hotel premises for smoking n have to go for smoke opposite the hotel in open air.
    Reviewed March 04, 2019
    6.4
    Good
    Aileen from Singapore
    Group
    Deluxe Double or Twin
    Stayed 7 nights in July 2018
    Accomodation for my group from Switzerland”
    Good value for money, good location
    Reviewed March 04, 2019
    8.0
    Excellent
    Yean from Malaysia
    Family with young children
    Premier Double or Twin
    Stayed 2 nights in December 2018
    So near end orchard with foods ”
    Good price with best location for me. Only thing need to pay for parking even hotel guest but minimal. Cheaper food go to orchard plaza right opposite for breakfast or supper didn’t reco by hotel staff.
    Reviewed December 26, 2018
    5.2
    Rosana from Indonesia
    Family with teens
    Deluxe Triple Room
    Stayed 1 night in February 2019
    Not as expected”
    The hotel name will make you assume that is is located at Orchard Road, but not exactly. It is actually a block away from Orchard Road. I stayed for one night with my mom, and found that the room carpet is not cleaned properly. There are still biscuit pieces under the curtain, the bathroom smells, and what really annoys me is that there is still urine smells in the shower or the shower curtain. Breakfast is not good, cuttlery is not clean and not many choices of food available. Very disappointing.
    Reviewed February 19, 2019
    6.4
    Good
    ToonHuat from Malaysia
    Solo traveler
    Deluxe Double or Twin
    Stayed 1 night in February 2019
    Very basic hotel for location and price”
    Located next to Orchard Road. Hotel website should stated the required for the card (S$10) on top of S$10 per day. The manager handed the parking issue very professional. Room is very basic, bed with duvet is small for double bed, the hot water machine light was very annoying as it was blight all night, room smell a bit, air conditioning maintained at 22 degree which is a bit too hot at night. Apart from that, all good.
    Reviewed February 15, 2019
    8.0
    Excellent
    Candace from Indonesia
    Family with young children
    Deluxe Double or Twin
    Stayed 2 nights in January 2019
    Budget hotel in Orchard Rd.”
    The price of the hotel is still quite reasonable in Orcard Rd area. Not very close to MRT station, about 10-15 minute walking to the closest one. The room is quite small but decent and clean. The bed is quite small but comfy. Quite near to the shopping place. Overall it’s a nice small budget hotel if you decide to stay around Orchard.
    Reviewed February 08, 2019
    8.0
    Excellent
    Ian from Australia
    Couple
    Deluxe Double or Twin
    Stayed 1 night in August 2018
    Easy walk to Orchard Road”
    Very reasonable hotel close to Orchard Road and MRT. Enjoyed the stay and would stay here again.
    Reviewed February 27, 2019
    9.2
    Exceptional
    Thomas from Vietnam
    Family with young children
    Deluxe Double or Twin
    Stayed 5 nights in October 2018
    Great location”
    Hotel Chancellor is a nice and well located hotel. Orchard Road and its shopping treats are right around the corner and the Dhoby Ghaut MRT stop is a short walk away. Check-in was quick and easy. The room was a bit small, but was sufficient for our sleeping needs (we were out most of the day). Breakfast was average- nothing remarkable but provided enough to get our day going. Lots of big tour groups were staying at the hotel during our time there. The only issues that caused were an incredibly crowded lobby at times and some waiting for an elevator. Our room was quiet and not affected by those groups. Overall, it was a good stay. I would stay there again.
    Reviewed October 21, 2018
    8.4
    Excellent
    Alec from Malaysia
    Solo traveler
    Deluxe Double or Twin
    Stayed 3 nights in October 2018
    My decision based on ............................. ”
    my preferences. I found the stress on 'living green' to be unfortunate. Very laudable I'm sure, but not quite for me when I'm paying. Also the hotel has a thriving Group Tours business resulting in crowded lifts and foyer. I need a more business-like environment. That said, the staff were always very helpful and prompt in resolving any issues. My decision not to recommend this property to others is based on my personal needs; and should not be a discouragement for the tourist. The cost is modest and in Singapore today one needs to pay rather more if you are not on holiday but more business oriented.
    Reviewed October 19, 2018
    8.4
    Excellent
    William from Indonesia
    Business traveler
    Deluxe Double or Twin
    Stayed 3 nights in September 2018
    Looks old”
    Actually this hotel if I’m not mistaken just build 3 years ago but looks old The additional door key was broken when I stayed there The location very good, just 3 minutes away from orchard shopping area You can find food easily
    Reviewed October 06, 2018
    8.8
    Excellent
    ROZAITI from Malaysia
    Business traveler
    Deluxe Double or Twin
    Stayed 2 nights in September 2018
    Excellent”
    I’m a frequent busines traveller, the only cons is they will always have customers in a large group causing so much noise at the lobby area. And it gets crowded sometimes when you need to take the lift. Beautiful pool, but no gym.
    Reviewed September 27, 2018
    8.4
    Excellent
    Khairol from Malaysia
    Couple
    Deluxe Double or Twin
    Stayed 3 nights in September 2018
    Overall good, but...”
    Good location, friendly and helpful staff. The hotel was fully booked during my stay because of F1 GP. Requested for queen bed but hotel was unable to provide - alternatively provided a combined twin bed. Check in time is only after 3pm but hotel provided baggage storage - may enjoy shopping at Orchard Road while waiting for the room to be ready. YES, just a few minutes away from the shopping heaven!
    Reviewed September 19, 2018
    8.4
    Excellent
    HAZEL from Philippines
    Family with teens
    Deluxe Double or Twin
    Stayed 4 nights in September 2018
    Excellent”
    The location is great, just a few steps away from Orchard Road and bus stops that links you to the rest of the city. The best part is the hotel’s green initiative where a filtered-water machine is installed in your room so you have access to clean cool/warm/hot water anytime, saving you dollars in bottled-water purchases and also reducing your plastic bottle usage. The staff is also very friendly and helpful.
    Reviewed September 17, 2018
    8.0
    Excellent
    Tania from Indonesia
    Group
    Deluxe Triple Room
    Stayed 1 night in September 2018
    Good Place to Stay with Affordable Price”
    Just 7 minutes walking to Somerset MRT (just under the Orchard Central), not quite near those famous Orchard area (Ion, Tangs, Ngee Ann City, Takashimaya), but you can still reach them by foot. Hotel is good & affordable.
    Reviewed September 15, 2018
    5.6
    YONG from Malaysia
    Couple
    Deluxe Double or Twin
    Stayed 3 nights in February 2019
    no free parking”
    got parking but not free parking,parking only acceot cash card with chip
    Reviewed February 23, 2019
    12345
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    Hotel Chancellor@Orchard
    |Very good 7.4
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    • Excellent location
    • Orchard Road
    • Somerset MRT Station is within 0.34 km