Decent hotel”

It was a decent hotel. Less than 5 minutes to the metro. Small kitchen but had every thing needed. I would recommend it to everyone.

Excellent facilities and warm staff”

We stayed there for 5 nights. The staffs were very friendly and helpful. We were allowed for early checked in (we arrived to the hotel around 9.30 am!) and late check out (at 1 o'clock). The room is clean. It has mini pantry and with adequate kitchen utensil for us to cook a simple decent meal. The breakfast is also nice. Its a simple breakfast for enough varieties for us to choose. There is ALDI near the hotel which is so convenient to us. Overall, it was a very pleasant stay. It is highly recommended.

Very good hotel at an excellent place.”

The hotel is super, the staff very supporting and the centre of Budapest with all the touristic attractions is near.

Sleepless in Buda”

+ Very clean/Spotless. Good, professional staff (receptionist with the glasses in particular is exceptional) Mini-fridge, kitchen and utensils available in room Pest is just 5-10' away (3 bus stops) - Located on a busy street, traffic noise woke me up every single morning around 7, even when going to sleep at 4. Standard room is quite dated furniture and equipment wise.

Excellent”

Easy access to the city. Tired looking but nothing wrong with the hotel if you are looking to visit the city. If you are looking for 100 TV channels and super fast wifi, this isn't for you. If you want a nice hotel with friendly staff then book here!

Everything was good but front desk staff were very rude &arrogant. They were not keen to help. ”

The staff's has to be very polite despite of clients more questions. We were asking about the attractions they were trying to avoid questions. Please do something about the intolerable staff

Great place”

Organization beyond amazing

Above average”

Breakfast too expensive!

Very good”

Big rooms, great breakfast, nice staff, city center within walking distance. Nice 3* hotel.

Above average”

The receptionist was horrible and unkind, never coming to this hotel again.

Good value for money but staff is rude”

We enjoyed our stay there, although location is a little outside city centre. Rooms are a bit old but clean and with all facilities needed. Staff is a little rude, especially the guy at the reception during the night hours. We needed help getting the AC to work and he was very rude and refused to bring us a remote as without the same AC cannot work!

Very good value for money - cheap but with a 5star service”

Staff: Each and every staff is very welcoming and friendly. Thanks to the tall guy with glasses in the reception for the warm welcome when we arrived late at night, and even suggesting some sight seeings for our trip without us even asking. Thanks to the big guy at the reception selling us bus tickets and for booking us a taxi to the airport at 4am upon check out. He even insisted to bring our packed breakfast with us because we paid for it, without me requesting for it! Thanks to the girls at the breakfast hall for the very warm welcome every morning. Location: Not really located on the city centre but very accessible through bus (10-15mins ride). The bus stop is literally in front of the hotel! Room: Very spacious and clean room with our own mini-kitchen and fridge. I can’t even believe this is only a 3-star hotel because for me I can consider it a 5-star. Breakfast: Perfect. Their breads are soo good. The ambience (at Janos etterem) is cozy and there are a lot of food choices. Overall, this hotel is highly recommended.

Ttt”

Yyyy

Very, very good”

This hotel has left us a deep impression, and the convenient transportation in the hotel benefited us a lot. The station was near to the hotel, which can be transferred to every scenic spot in the city. The hotel was also very clean and quiet and the room was large. Every employee in the hotel was very enthusiastic, especially the tall manager. After we arrived at the airport, our four baggage didn’t arrived. They helped me many times to contact the airport. Then the second day received three of them. Budapest is the first stop of our trip, but when we left the hotel, one piece of luggage was still undelivered. So we provide the travel itinerary, they will tell the airport staff to send luggage to the next hotel. Although the last luggage was received after arriving home, the enthusiasm of the hotel service makes us very happy. If there is another trip to Budapest, I will stay here again.

Great value for a young family”

Hotel Charles got everything we needed. We especially appreciated a small kitchen corner as we were traveling with a 8 months old baby. Only remark, that something has to be paid extra, AC, smart TV - if you want to use its features..

Kevin from Essex, England”

The hotel was ideally located for me as the trip to Budapest was for dental work and it was just a 20 minute walk to both the clinic and the River Danube. The hotel is also on bus routes into the city centre and the tram line is just a few minutes walk away. The room was a good size and had a 2 ring cooking hob, fridge and kettle although the restaurant was so good, and cheap, that we ate there every night. The concierges were very knowledgable and spoke excellent English and French and were very helpful to my wife when she got a blister on her heel, supplying her with a plaster. I will stay there again in future and have no hesitation in recommending this hotel.

Good for Buda”

Good location for Buda side of Budapest, within walking distance of the Castle, Citadel and good restaurants. Need to take bus or taxi to get over to Pest. Staff very friendly with reasonable restaurant on site. Room was spacious with air con, although a bit dated and 'tired Eastern European' looking. I was on business, so it worked well for me.

Wrong side of town ”

Helpful staff – if not exactly friendly – and good standard ( had an excellent meal in their restaurant – but definitely on the wrong side of the river. The only two attractions nearby seem to offer 'good views' of the city and not much else.

good price”

a bit far from city center but accessible with bus. bus stop right at the door of the hotel.

Pleasant stay”

The staff were very helpful. The room was lovely and clean. The hotel has a good restaurant for breakfast as well as a la carte lunch or dinner. There is a bus stop at the hotel which takes you quickly in and out of Pest.