Hotel Chicago West Loop

Hotel Chicago West Loop

1622 W Jackson Blvd, West Loop, Chicago (IL), United States, 60612
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Deluxe King Room Hotel Chicago West Loop
Deluxe King Room
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     Hotel Chicago West Loop
     Hotel Chicago West Loop
    Deluxe King Room Hotel Chicago West Loop
     Hotel Chicago West Loop
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     Hotel Chicago West Loop

    Guest reviews

    7.9
    Very good
    /10
    (42 reviews)See what guests said
    9.2
    Exceptional

    "We were traveling into the city for a concert and this hotel..."

    Megan

    -

    November 19, 2018

    8.2
    Excellent service

    Property highlights

    Things you'll love

    • 560 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Fitness center

    Excellent
    Location
    8.2
    See map
    Excellent location - 2.47 kilometers from city center
    Nearby
    Popular
  • Consulate of Mexico150 m
  • Illinois Medical District Railway Station560 m
  • United Center Sports Arena660 m
  • St. Basil Greek Orthodox Church660 m
  • Rush University Medical Center670 m
  • Polk Railway Station700 m
  • Racine Railway Station720 m
  • Randolph Street Market790 m
  • Ashland Railway Station840 m
  • West Side Grounds850 m
  • Value for money7.8
    Location rating8.2
    Nearest airportMidway International Airport (MDW)
    Distance to airport11.7 km
    Select your room
    Double Room - Disability Access
    Double Room - Disability Access
    ...
    • Shower
    • 1 double bed
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    Deluxe Queen Room
    Deluxe Queen Room
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    • Shower
    • 1 king bed
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    Deluxe King Room
    Deluxe King Room
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    • Shower
    • 1 super king bed
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    Deluxe King Room - Disability Access
    Deluxe King Room - Disability Access
    ...
    • Shower
    • 1 super king bed
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    Double Room
    Double Room
    ...
    • Shower
    • 1 double bed
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    Double Room with Bunk Bed
    Double Room with Bunk Bed
    ...
    • Shower
    • 1 bunk bed
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    Petite Suite
    Petite Suite
    ...
    • 3 single beds and 7 king be...
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    Economy Room
    Economy Room
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      Luxury Room - Wheelchair Adapted
      Luxury Room - Wheelchair Adapted
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        Deluxe Room
        Deluxe Room
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          What people love about the property

          • 10.0
            Exceptional

            "The room was clean and quiet."

            Rebecca

            |

            June 7, 2018

          • 9.2
            Exceptional

            "It is located close to the concert venue and great local restaurants ."

            Megan

            |

            November 19, 2018

          • 9.2
            Exceptional

            "The room was very clean, ;"

            Megan

            |

            November 19, 2018

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          More about Hotel Chicago West Loop

          More about Hotel Chicago West Loop

          10.0
          Exceptional

          "The staff was very nice and the hotel was located in a great..."

          Marvin

          |

          January 8, 2019

          An overview

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          What they offer

          10.0
          Exceptional

          "The hotel is located in a great location"

          Marvin

          |

          January 8, 2019

          Show less

          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (42)Booking.com Reviews (1191)
          7.9
          /
          10
          Very good
          Cleanliness8.1
          Facilities7.3
          Location8.2
          Service8.2
          Value for money7.8
          Provided by verified guests of Agoda
          All guests (42)
          All room types
          Showing 13 verified guest comments
          10.0
          Exceptional
          Marvin from United States
          Solo traveler
          Double Room with Bunk Bed
          Stayed 1 night in January 2019
          Great staff and nice cozy room”
          The hotel is located in a great location
          Reviewed January 08, 2019
          Hello Mavin! Thank you for choosing Hotel Chicago West Loop for your most recent visit to Chicago. We are happy to hear that our room accommodations and our staff met your expectations. We hope to see you again, the next time your travel plans bring you to the Windy City! Thank you!
          Responded February 09, 2019
          Hotel Chicago West Loop
          10.0
          Exceptional
          Marvin from United States
          Solo traveler
          Double Room with Bunk Bed
          Stayed 1 night in January 2019
          I had a great stay”
          The staff was very nice and the hotel was located in a great location
          Reviewed January 08, 2019
          Dear Marvin Thank you for choosing Hotel Chicago West Loop and for taking the time to share your review. We are thrilled to hear that you stay was so memorable and we truly appreciate your gracious comments about our staff. We hope to have the pleasure of welcoming you back soon! Warm Regards
          Responded February 09, 2019
          Hotel Chicago West Loop
          9.2
          Exceptional
          Megan from United States
          Couple
          Double Room
          Stayed 1 night in November 2018
          Weekend getaway ”
          We were traveling into the city for a concert and this hotel was perfect for what we needed. It is located close to the concert venue and great local restaurants . The room was very clean, ; it was tiny but that fit our needs so it was not an issue. There is a fenced in parking lot for guests to use. We will definitely be staying here again!
          Reviewed November 19, 2018
          Hello Megan! Thank you for choosing The Hotel Chicago West Loop as part of your weekend getaway and taking the time to share your review. We are thrilled to hear that you stay was so comfortable and enjoyable/ We hope to have the pleasure of welcoming you back soon! Kind Regards
          Responded February 09, 2019
          Hotel Chicago West Loop
          2.8
          Frank from United States
          Group
          Double Room
          Stayed 1 night in November 2018
          You get what u pay for I guess”
          Rooms were EXTREMELY too small! Location was off the beaten path, Very unsympathetic and rude front desk person. I booked a “Double” room for my friend and I only to find out that there were no “double” rooms just twin sized beds or bunk beds as options! I don’t mean they ran out of double rooms, THEY DONT EVEN OFFER THEM!. Also there is little to NO parking. I asked about the small lot that the hotel owns and I was told that it was first-come, first-serve but they actually give out parking passes and apparently who ever gets the pass parks there for the duration of their stay no matter if they leave for an min or a hour. Leaving everyone to park on the streets of Chicago or pay $16 per park at the garage next door that is NOT 24 hours. I’ll never stay again!
          Reviewed November 15, 2018
          Dear Frank, Thank you for visiting The Hotel Chicago West Loop and for sharing your review. I am sorry to hear that you did not enjoy your visit due to the service and staff and want to extend my sincere apologies. We take your comments very seriously and will direct them to the department heads. We will also use your experience in order to improve our services. Warm Regards
          Responded February 09, 2019
          Hotel Chicago West Loop
          6.8
          Good
          Brandon from United States
          Couple
          Double Room
          Stayed 1 night in October 2018
          Excellent location, leaves something to be desired. Would not stay again. ”
          I really like the location as it’s right next to the United Center. I was sold a ‘Double Room’ with two beds and upon arriving learned that there is no such room. They only offer single beds in full, Queen, and king or a bunk bed. Unfortunately the queen and king beds were unavailable and so my friend and I had to share the one small bed. At first glance the hotel is really nice looking and modern however the upgrades made were cheaply done. The baseboards were really dirty in our room and you could tell the wood laminate was cheap stick-on. The staff was friendly enough and overall we had a decent stay. I was disappointed there was no form of breakfast offered and the coffee machine was terrible. My point is for a $200+/night room, I expected more from Hotel Chicago. I will definitely explore other hotels or opt for a much cheaper air b&b in the future.
          Reviewed October 21, 2018
          Thank you for visiting Hotel Chicago West Loop and for sharing your review. I am sorry to hear that you did not enjoy your visit due to the service and cleanliness and want to extend my sincere apologies. We take your comments very seriously and have reached out to the department heads. We will take your experience and work towards improving our service. Warm Regards
          Responded February 09, 2019
          Hotel Chicago West Loop
          6.4
          Good
          Travis from United States
          Business traveler
          Petite Suite
          Stayed 1 night in October 2018
          Nice but disappointing”
          The advertised 24-hour gym was closed. The "coffee-tea" area in the lobby had limited selections and was smaller than the very small rooms. The showers were hard to get in to and very tiny. The bed was hard and uncomfortable. There was no closet in the room -- there were hangers and a rack over the side of the bed and the ironing board. But, the staff was friendly and the check-in process was simple. For the purpose of sleeping in a quiet place with minimal fan-fare near enough to down-town it worked. But don't expect to be impressed.
          Reviewed October 20, 2018
          6.8
          Good
          Kristina from United States
          Family with teens
          Double Room
          Stayed 1 night in October 2018
          Good”
          Could be very nice, but not clean.
          Reviewed October 05, 2018
          10.0
          Exceptional
          Lisa from United States
          Couple
          Double Room
          Stayed 1 night in September 2018
          Exceptional”
          We have stayed here before and really love the Centralized location for what we come in town for...this time all our spots were within walking distance.WE WILL DEFINITELY BE BACK
          Reviewed September 10, 2018
          Dear Lisa, Thank you for choosing Hotel Chicago West Loop and for taking the time to share your review. We are thrilled to hear that you stay was so memorable and we truly appreciate your gracious comments about our service and central location. We hope to have the pleasure of welcoming you back soon! Warm Regards,
          Responded February 09, 2019
          Hotel Chicago West Loop
          8.4
          Excellent
          Kelsey from United States
          Couple
          Double Room
          Stayed 1 night in September 2018
          It was a great location for why we were there. Close to the United Center and to the train.”
          Only feedback would be for the hotel to provide blankets in the rooms.
          Reviewed September 10, 2018
          7.2
          Very good
          Diego from United States
          Couple
          Double Room - Disability Access
          Stayed 1 night in July 2018
          Close to United Center”
          Best place to be if you are going for a concert at the united center
          Reviewed July 09, 2018
          Dear Diego, Thank you for choosing Hotel Chicago West Loop and for taking the time to share your review. We are thrilled to hear that you stay was so memorable and we truly appreciate your gracious comments about our central location. We hope to have the pleasure of welcoming you back soon! Warm Regards
          Responded February 09, 2019
          Hotel Chicago West Loop
          9.2
          Exceptional
          Samantha from United States
          Couple
          Petite Suite
          Stayed 2 nights in June 2018
          Optimal Location, Friendly Reception, but Room for Improvement”
          The check in was smooth and easy. Front desk receptionists were consistently friendly and approachable. I was staying at this hotel for its proximity to the United Center and was very pleased with the location. However, parking was very limited in the hotel lot and cleaning services came late in the day which may have been an issue if we had run out of something. Overall though it was definitely a very good experience and I would stay at this hotel again. The room was nice, everything was pristine at check in, and it served it’s purpose at a great value. The complementary coffee etc. was definitely a nice touch!
          Reviewed July 05, 2018
          Dear Samantha, Thank you for choosing Hotel Chicago West Loop and for taking the time to share your review. We are thrilled to hear that you stay was so memorable and we truly appreciate your gracious comments about our service and central location. Also, we've given your feedback to our department heads in order to improve service. We hope to have the pleasure of welcoming you back soon! Warm Regards,
          Responded February 09, 2019
          Hotel Chicago West Loop
          3.6
          Brigitte from United States
          Couple
          Double Room - Disability Access
          Stayed 4 nights in June 2018
          Terrible, dirty room!”
          This hotel was a huge mistake. I chose it because it seemed like a great deal- it has only positive reviews online and it was a decent price per night (for a seemingly nice hotel in the Chicago area). I don't know how it has all these greats reviews, though! The room was dirty. It had wood floors that felt almost slimy on bare feet, and when I splashed some water in the bathroom and wiped it up with a towel, the towel was BLACK with the dirt. Really disgusting to see! The pillows were incredibly lumpy and the headboard banged against the wall (which was coveted in scratches as a result). The two bedside tables look like something in a college dorm room- cheap laminate fake wood that was warped beyond belief. I dropped a make up brush on the floor and when I picked it up it was dusty and dirty. Our room was perpetually damp, probably because the window looked into the parking lot so we couldn't open it and still have privacy. The staff were nice enough but this place was disgusting.
          Reviewed June 24, 2018
          10.0
          Exceptional
          Rebecca from United States
          Business traveler
          Petite Suite
          Stayed 2 nights in June 2018
          fit my needs to a T!. ”
          I was within walking distance to the RUSH Medical Complex where I was working. The room was adequate, not extravagant. The room was clean and quiet. Staff was not intrusive, but always friendly and helpful. Suitable lunch and dinner dining was available across the street. The only thing lacking as an on-site or nearby breakfast option. An on-side "market" would have been nice to purchase a quick snack - even if from a vending machine. This hotel had everything I needed, but not everything I would have liked. Still I would stay there again, given the cost was reasonable and the location was perfect for my work needs. If I was to visit Chicago for vacation, I would choose a different location with the amenities I would enjoy for a relaxing time.
          Reviewed June 07, 2018
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          Hotel Chicago West Loop
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          • Excellent location
          • Skydeck Chicago - Willis Tower
          • Illinois Medical District Railway Station is within 0.56 km