fit my needs to a T!. ”

I was within walking distance to the RUSH Medical Complex where I was working. The room was adequate, not extravagant. The room was clean and quiet. Staff was not intrusive, but always friendly and helpful. Suitable lunch and dinner dining was available across the street. The only thing lacking as an on-site or nearby breakfast option. An on-side "market" would have been nice to purchase a quick snack - even if from a vending machine. This hotel had everything I needed, but not everything I would have liked. Still I would stay there again, given the cost was reasonable and the location was perfect for my work needs. If I was to visit Chicago for vacation, I would choose a different location with the amenities I would enjoy for a relaxing time.

Excellent”

For the price, it is a great place to stay on a budget. The facilities offered in the room and in the hotel in general are designed for the budget conscious traveler. It is near a metro line, but it is about a ten minute walk to it. I will also say it is easy to hear people walking in the hallway and outside traffic, but it did stay relatively quiet while we there during the week. I would book this hotel again since I enjoy the West Loop area!

Wonderful stay”

The room was great. All staff was very helpful and very polite. One of the best stays I've had in Chicago in a long time. Appreciate the great hospitality that is not as good most hotels I've stayed at. Thank you.

Excellent location, leaves something to be desired. Would not stay again. ”

I really like the location as it’s right next to the United Center. I was sold a ‘Double Room’ with two beds and upon arriving learned that there is no such room. They only offer single beds in full, Queen, and king or a bunk bed. Unfortunately the queen and king beds were unavailable and so my friend and I had to share the one small bed. At first glance the hotel is really nice looking and modern however the upgrades made were cheaply done. The baseboards were really dirty in our room and you could tell the wood laminate was cheap stick-on. The staff was friendly enough and overall we had a decent stay. I was disappointed there was no form of breakfast offered and the coffee machine was terrible. My point is for a $200+/night room, I expected more from Hotel Chicago. I will definitely explore other hotels or opt for a much cheaper air b&b in the future.

Optimal Location, Friendly Reception, but Room for Improvement”

The check in was smooth and easy. Front desk receptionists were consistently friendly and approachable. I was staying at this hotel for its proximity to the United Center and was very pleased with the location. However, parking was very limited in the hotel lot and cleaning services came late in the day which may have been an issue if we had run out of something. Overall though it was definitely a very good experience and I would stay at this hotel again. The room was nice, everything was pristine at check in, and it served it’s purpose at a great value. The complementary coffee etc. was definitely a nice touch!

I love the location even though the room are small their very cozy and home like ”

I have no cons about this hotel I love the price the rooms the location and the manager mr.larimie was very professional when I had a situation we resolved it in no time

Weekend getaway ”

We were traveling into the city for a concert and this hotel was perfect for what we needed. It is located close to the concert venue and great local restaurants . The room was very clean, ; it was tiny but that fit our needs so it was not an issue. There is a fenced in parking lot for guests to use. We will definitely be staying here again!

Some people just need help”

I wish I could do more for the homeless or displaced people within the Chicagoland area; but I have a limited budget. This hotel allows me to occasionally help people in need without breaking the bank. No embarrassing videos, no public displays...just a warm meal for people in need and a good couple nights under a safe roof.

pleasant stay during the chicago marathon 2019”

all was good, but the location is too far away from the loop area.. but the staff were very nice and friendly. we loved the room very artistic and clean, we also loved the amenities very fragrant :)

Terrible, dirty room!”

This hotel was a huge mistake. I chose it because it seemed like a great deal- it has only positive reviews online and it was a decent price per night (for a seemingly nice hotel in the Chicago area). I don't know how it has all these greats reviews, though! The room was dirty. It had wood floors that felt almost slimy on bare feet, and when I splashed some water in the bathroom and wiped it up with a towel, the towel was BLACK with the dirt. Really disgusting to see! The pillows were incredibly lumpy and the headboard banged against the wall (which was coveted in scratches as a result). The two bedside tables look like something in a college dorm room- cheap laminate fake wood that was warped beyond belief. I dropped a make up brush on the floor and when I picked it up it was dusty and dirty. Our room was perpetually damp, probably because the window looked into the parking lot so we couldn't open it and still have privacy. The staff were nice enough but this place was disgusting.

Close to everything ”

This hotel is just what you need for a weary traveler. It is clean, compact and has all necessities. This is my second time staying here.

Good Value, Clean, Quiet, Attractive, Spartan”

Appeared to be the best value for its pricing. Quiet. Clean. Up to date and attractive room, bathroom, hallway, and lobby fixtures. Facility appeared well maintained. Friendly staff. Very "spartan" amenities; I recommend it if you just need to flop. Only minor complaint - sole source of outdoor light was a small double hung window which was filthy dusty - on the outside.

Exceptional”

We have stayed here before and really love the Centralized location for what we come in town for...this time all our spots were within walking distance.WE WILL DEFINITELY BE BACK

Very good”

The staff are super friendly !! Only thing I didn’t like was I could hear my Neighboring room voices and noise very clearly and it was annoying . Rooms were clean enough but very small. No breakfast options in hotel !

Nice but disappointing”

The advertised 24-hour gym was closed. The "coffee-tea" area in the lobby had limited selections and was smaller than the very small rooms. The showers were hard to get in to and very tiny. The bed was hard and uncomfortable. There was no closet in the room -- there were hangers and a rack over the side of the bed and the ironing board. But, the staff was friendly and the check-in process was simple. For the purpose of sleeping in a quiet place with minimal fan-fare near enough to down-town it worked. But don't expect to be impressed.

very nice but small rooms love the area ”

have to stay very clean but not a place for children cuples will enjoy this hotel

Good Budget Hotel”

Good for the price. Clean and Courteous Staff

Small and uncomfortable”

Bed was hard pillows were uncomfortable. room was tiny

I had a great stay”

The staff was very nice and the hotel was located in a great location

It was a great location for why we were there. Close to the United Center and to the train.”

Only feedback would be for the hotel to provide blankets in the rooms.