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Hotel Chinzanso Tokyo
Hotel Chinzanso Tokyo
Hotel Chinzanso Tokyo
Hotel Chinzanso Tokyo
Hotel Chinzanso Tokyo
Hotel Chinzanso Tokyo
Hotel Chinzanso Tokyo

Removed from saved list

9

Exceptional

1,326 reviews

1,326 reviews

Garden17
Housekeeping8
View6

Expensive, but the best in Tokyo

Bernard
- Mar 5, 2021
See map

8

Excellent

Location rating score

Excellent location - 1.81 kilometers from city center
Excellent for walking
Parking
Available
Walkable places
Hotel Chinzanso Tokyo Garden

110 m

Kodansha Noma Memorial Museum

210 m

St. Mary's Cathedral, Tokyo

230 m

Sekiguchi Bashoan

230 m

Sui Shrine

250 m

Popular landmarks
Shinjuku Gyoen National Garden

3.3 km

Tokyo Metropolitan Government Building observation room

4.0 km

Ueno Park

4.3 km

Meiji Jingu

4.7 km

Ginza

5.9 km

Closest landmarks
Le Marquis

10 m

Daisen-ji Temple

370 m

Higo-Hosokawa Garden

400 m

Shouseikaku

410 m

Okuma Garden

470 m

Hotel Chinzanso Tokyo

2-10-8 Sekiguchi, Bunkyo-Ku,, Shinjuku, Tokyo, Japan, 112-8667 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Shinjuku part of Tokyo, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

750 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Airport transfer

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Fitness center

Pets allowed

Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Tokyo are being booked every minute!
Value for money8.8
Distance to city center3.5 km
Location rating8.0
Nearest airportHaneda Airport (HND)
Distance to airport18.8 km

Rooms available at Hotel Chinzanso Tokyo

Exceptional
Room comfort & quality

9.4

Premier City View King Room - Spa Access Included
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier City View Twin Room - Spa Access Included
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premier Garden View Twin Room - Spa Access Included
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Premier Garden View Room with King Bed
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Classic Garden View King Room - Spa Access Included
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Premier Suite with Twin Bed - Spa Access Included
...
  • Room size: 60 m²/646 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premier King City View
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Twin Room with Garden View and Spa Access - Smoking
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Premier Twin Room With Garden View - Smoking
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Premier Twin Room with City View - Smoking
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Hotel Chinzanso Tokyo have a hot tub?

Hotel Chinzanso Tokyo does not have a hot tub.

What time is check-in and check-out at Hotel Chinzanso Tokyo?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Chinzanso Tokyo?

For those who wish to drive their own cars, Hotel Chinzanso Tokyo has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 1000 JPY per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Tokyo with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Hotel Chinzanso Tokyo?

Wake up to a great continental breakfast at Hotel Chinzanso Tokyo. Adults can enjoy breakfast offered with an additional charge of 3751 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Chinzanso Tokyo?

Hotel Chinzanso Tokyo features on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Hotel Chinzanso Tokyo?

Hotel Chinzanso Tokyo does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Hotel Chinzanso Tokyo?

Edogawabashi Train Station is the closest train, metro, or bus station, about 730 m away from Hotel Chinzanso Tokyo.

What restaurants are nearby Hotel Chinzanso Tokyo?

Hotel Chinzanso Tokyo is located in Shinjuku, famous for good restaurants such as The Bistro, Le Jardin and Hanareya.

What popular shopping places are close to Hotel Chinzanso Tokyo?

Hotel Chinzanso Tokyo is located in Shinjuku area which features shopping places such as Shinjuku Isetan, Yuka Sasahara Gallery and Takahashi Collection.

What are popular attractions near Hotel Chinzanso Tokyo?

Guests at Hotel Chinzanso Tokyo can easily visit Shinjuku Gyoen National Garden, Tokyo Metropolitan Government Building observation room and Shinjuku Golden Gai located in the Shinjuku area.

What popular natural sightseeing spots are close to Hotel Chinzanso Tokyo?

Hotel Chinzanso Tokyo is located in the Shinjuku area, which is famous for natural sightseeing destinations such as Mt. Hakoneyama and Ichigaya Fish Center.

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Explore the neighborhood

What people love about Hotel Chinzanso Tokyo

  • 9.2

    Exceptional

    "Expensive, but the best in Tokyo"

    Bernard

    |

    March 5, 2021

  • 8

    Very good
    Cleanliness

    "The room is very clean and very comfortable."

    Ming

    |

    February 18, 2021

  • 8

    Very good

    "The hotel helped to arrange the logistics for us."

    Ming

    |

    February 18, 2021

Property ranking|Compared to 4,505 Tokyo properties
See all rankings
Service score
9.4/10
Cleanliness score
9.5/10
Room comfort score
9.4/10
Room size
42 sqm.
Better than
99
%
of Tokyo properties
Better than
99
%
of Tokyo properties
Better than
99
%
of Tokyo properties
Bigger than
97
%
of Tokyo properties
Overall rating:

9

Exceptional
1,326 reviews
Cleanliness
9.5
Facilities
9.3
Location
8.0
Read all reviews >
What travelers say they love:
The array or restaurants has everything for your taste.
Stephen from Japan
Solo traveler
More about Hotel Chinzanso Tokyo

More about Hotel Chinzanso Tokyo

Hotel Chinzanso Tokyo

When you are looking for comfortable and convenient accommodations in Tokyo, make Hotel Chinzanso Tokyo your home away from home. A stay at Hotel Chinzanso Tokyo ensures an easy access to the lively city and all of its wonders.
Take advantage of a wealth of unrivaled services and amenities at Hotel Chinzanso Tokyo. Stay connected throughout your stay with free internet access provided. Your explorations of Tokyo can be assisted with taxi and car hire services available. Parking is provided for guests by the hotel.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Hotel Chinzanso Tokyo. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The specially-designed rooms at Hotel Chinzanso Tokyo offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at Hotel Chinzanso Tokyo, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Hotel Chinzanso Tokyo which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at Hotel Chinzanso Tokyo. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, steam room, spa and sauna. The many offerings at Hotel Chinzanso Tokyo ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside Hotel Chinzanso Tokyo and explore Tokyo during your stay. Tokyo Tower is located 6.2 km away, and is one of the most famous tourist spots to visit and photograph.


Reasons to stay here

This hotel's facilities score higher than 99% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 98% of other options in the city.
This accommodation beats more than 99% of competition in the city on room comfort.

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Amenities and facilities
Exceptional
Facilities

9.3

Most talked about facilities

Food & Dining

7 mentions

Housekeeping

7 mentions

Taxi

3 mentions

Breakfast

2 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Garden
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Chapel
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Refrigerator
  • Towels
Food and dining
Breakfast options
  • American
Restaurants on site

Il Teatro

  • Cuisine: Italian
  • Menu: Buffet

The Bistro

  • Cuisine: European
  • Menu: Buffet

Le Jardin

  • Cuisine: European
  • Menu: Buffet

Ryotei Kinsui

  • Cuisine: Japanese
  • Menu: Buffet

Mokushundo

  • Cuisine: Japanese
  • Menu: Buffet

Miyuki

  • Cuisine: Japanese, Sushi
  • Menu: Buffet

Mucha-an

  • Cuisine: Japanese
  • Menu: Buffet
Location
2-10-8 Sekiguchi, Bunkyo-Ku,, Shinjuku, Tokyo, Japan, 112-8667
Very good
Location

8

Airports

  • Haneda Airport (HND)
    18.8 km 30 min drive
  • Narita International Airport (NRT)
    60.6 km 1.0 hour drive

Public transportation

  • Gokokuji Train Station
    770 m
  • Waseda Subway Station
    810 m

Hospital or clinic

  • International Medical Center of Japan
    1.5 km

Shopping

  • Pet Paradise, Harajuku Takeshita Street
    5.6 km

Convenience store

  • Lawson
    2.0 km

Cash withdrawal

  • ATM
    340 m 2 min drive
What's nearby

Popular landmarks

  • Shinjuku Gyoen National Garden
    3.3 km
  • Tokyo Metropolitan Government Building observation room
    4.0 km
  • Ueno Park
    4.3 km
  • Meiji Jingu
    4.7 km
  • Ginza
    5.9 km
  • Tokyo Tower
    6.2 km
  • Shibuya Crossing
    6.3 km
  • Asakusa
    6.4 km
  • Sensoji Temple
    6.4 km
  • Tokyo Skytree
    7.7 km

Nearby landmarks

  • Le Marquis
    10 m
  • Hotel Chinzanso Tokyo Garden
    110 m
  • Kodansha Noma Memorial Museum
    210 m
  • St. Mary's Cathedral, Tokyo
    230 m
  • Sekiguchi Bashoan
    230 m
  • Sui Shrine
    250 m
  • Lined Sakura Trees Along Kanda River
    280 m
  • Eisei Bunko Museum
    280 m
  • Sho Hachiman Shrine
    300 m
  • Yokoku-ji Temple
    330 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guest must be at least 4 years old to access spa.
  • Children age 3 years old and below are not allowed to enter the spa facilities including the open-air heated tub, hot springs bath and pool.
  • Children 4-12 years old will have to be accompanied by an adult when using the spa facilities including the open-air heated tub, hot springs bath and pool.
  • Guest must be at least 13 years old to access fitness center.
  • Due to the local regulation, guests with a tattoo are not allowed to enter the spa.
  • Accommodation tax will be charged directly at the property from December 1, 2019.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee3200 JPY
  • Distance from city center3.5 km
  • Travel time to airport (minutes)50

Extras

  • Breakfast charge (unless included in room price)3751 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors14
  • Number of restaurants11
  • Number of rooms 267
  • Room voltage100
  • Year property opened1991
  • Most recent renovation2017

Parking

  • Daily parking fee1000 JPY
Property announcements

There is a fee of JPY 4,400 for the use of spa and the pool. Some packages or some room types have free spa and the pool access included.

The property will carry out legal inspections of electrical equipment based on the Electricity Business Act from 1:00 am to 5:00 am on January 5, 2022 at midnight (early morning on January 6).
During the inspection, guest will not be able to use the electrical equipment in the building.

Reviews of Hotel Chinzanso Tokyo from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.5
Facilities9.3
Location8.0
Room comfort and quality9.4
Service9.4
Value for money8.8
High score for Tokyo
Rating
9+ Exceptional (228)
8-9 Excellent (98)
7-8 Very Good (51)
6-7 Good (9)
<6 Below Expectation (12)
Time of the year
Mar - May (111)
Jun - Aug (78)
Sep - Nov (123)
Dec - Feb (86)
All guests (706)
All room types
All languages

Show reviews that mention 

Showing 398 verified guest comments
12345
10.0
Exceptional
joshua from Australia
Solo traveler
Stayed 2 nights in September 2018

I will personally gaurantee you will not regret booking!! 7-Stars”

Hi Andre, I just wanted to thank you once again for your hospitality during my stay at the hotel Chinzanso. My only regret is that I didn't book my whole trip at your hotel... The following was written up for Agoda travel - I mean every word of it and I promise you, your hotel would be my first recommendation as part of my experience. Working for an airline and within the industries best, I hope I provide that referral of choice to colleagues and friends alike. Topic summary: Hotel Chinzanso Tokyo - I will personally gaurantee you will not regret booking!! 7-Stars Where to start... First and foremost, thank you Andre Sol and the team at Chinzanso hotel - wow! What an experience! Rather than just writing a shpill, here is the reality of experience in bullet points... 1. Gardens of bliss 2. Views, nothing short of breath taking (will upload pics) 3. Room was clean, comforting, blissful, and simply elegant in every way possible 4. For those that have visited Japan before... this hotel is Western friendly and completely understanding of cultural differences 5. A concierge service that will be setting a new industry standard! wow! Man what an experience!! 6. Quality of food, up there with Tokyo's best - with choice for all budgets and tastes! 7. Freak'n unreal everything - please do yourself a favour and book!  Kind staff, courteous, accommodating, considerate, and supportive to your personal travel agenda without bias...  Kindest regards

Reviewed September 12, 2018

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Dear Joshua, Thank you so much for your very kind words and taking the time to write a detailed review. Your words are vitamins for all the staff! Everybody loved reading your comments and got motivated to do even more than their best. Thank you! Furthermore, you help potential guests who have some doubts in making their decision. We will be happy to serve them as well in the best possible way. As mentioned when you departed, it is our hope we can welcome you back. Please let me know once you have made some travel plans. It will be lovely to see you again! With sincerely warm regards from the staff, concierges & Andre

Responded October 02, 2018
Hotel Chinzanso Tokyo
9.6
Exceptional
Greg from United States
Family with teens
TRIPLE PRIME SUPERIOR CITY VIEW
Stayed 4 nights in July 2018

Amazing Experience”

We had been to Hotel Chinzanso Tokyo on a tour in December 2017. On this tour, we walked part of the beautiful gardens, ate at one of the restaurants, and partook in a traditional tea ceremony. When we returned to Tokyo in July 2018, staying at this hotel was something that was really tempting - and I am so glad we ultimately decided to do so. The room was amazing, the room staff very thorough, and the rest of the staff immensely helpful. The gardens were amazing. When we return to Tokyo, it will be on our short list of options to stay again.

Reviewed July 25, 2018

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Dear Greg, Thank you for deciding to stay with us! We will be glad to welcome you back next time. With warm regards, Guest Services

Responded July 30, 2018
Hotel Chinzanso Tokyo
9.2
Exceptional
Erin from United States
Family with young children
Stayed 2 nights in March 2018

Gardens beautiful, hotel top”

We were debating staying here for our entire Tokyo stay or at the Imperial Hotel--we ended up staying at both hotels. The Imperial's location was great (in terms of getting to other areas of Tokyo) but Hotel Chinzanso was a true luxury hotel. The room was really nice--they had amenities for our children and had a crib and baby friendly items. Having access to the beautiful garden makes the longer walk to the subway not a problem. There was a tiny playground nearby. When we come again to Tokyo, we will stay here the entire time... since generally once we left our hotel, we didn't return until the end of the day, so location doesn't matter as much.

Reviewed April 03, 2018

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Dear Guest, Thank you for visiting us with your lovely children. We are happy to hear that you will choose our hotel again for your next stay, maybe in another season when the garden has a different charm. With warm regards, Andre (Guest Services)

Responded April 04, 2018
Hotel Chinzanso Tokyo
10.0
Exceptional
Matthew from Australia
Couple
Stayed 1 night in February 2015

Amazing!”

Food, room, staff

Hotel Chinzanso was an incredible experience, to kick things off I found a fantastic deal with Agoda and when I arrived to check in I was informed that our room had been upgraded! Even if that wasn't the case i do think I would would have enjoyed our experience just as much. We had dinner at the Italian restaurant down stairs, a 5 course meal followed by Coffee or tea for on 7,000JPY was unbelievably good, then we enjoyed a free drink at the bar which every guest is entitled too which was a nice way to finish our evening Bravo Chinzanso! The staff was great, the room was clean and comfortable and the food was out of this world!!! 10 / 10 from me!

Reviewed February 27, 2015

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9.6
Exceptional
Brooke from United States
Family with young children
Premier Twin City View
Stayed 4 nights in April 2019

Exceptional”

Hotel Chinzanso is a great place to stay, rooms are large compared to most hotels in Tokyo, service was second to none. Rooms are spotless and very comfortable. We get a free smart phone, with unlimited data and local and international calls, used it to navigate the city the entire time, and even make a call back to the US at no charge, saved us money on getting a SIM card for our own phone. The hotel has a beautiful Japanese garden, walked through it every day on our way out. The only slight downside is it’s a little further out of town, a 10min walk to the subway station, but a lovely walk through a park. All in all, would definitely stay there again.

Reviewed April 22, 2019

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Dear Guest, Thank you for staying with us. We are glad to read that you enjoyed our property and services. Hopefully, you will visit Tokyo again in the near future. The staff will be there to welcome you back. With warm regards, Hotel Chinzanso Tokyo

Responded May 01, 2019
Hotel Chinzanso Tokyo
10.0
Exceptional
Susan from Australia
Family with teens
Stayed 6 nights in November 2015

A Touch Of Serenity In Tokyo”

Location. Friendly Staff. Close to everything, but away from the crowds.

This was my second time at the Hotel Chinzanzo. First time I was with my husband. We loved it. This time I was lucky enough to bring two of my adult daughters with me. I don't think they quite believed how beautiful the hotel really was until we drove down the driveway. The trees were all lit up ready for Christmas. It was such a beautiful sight. Once inside they were totally in awe. Once again I could not fault a thing. The welcome from the service staff, to the maid service. The managers go out of their way to make sure everything is perfect with your stay. Special thanks to Guest Manager Andre' & our wonderful front door service man Leo. When in Tokyo, Chinzanso is my first choice.

Reviewed November 28, 2015

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9.2
Exceptional
Grant from United States
Business traveler
Premier King City View
Stayed 3 nights in December 2015

Grand but aging hotel with fabulous garden”

Love this place. Great for longer stays (especially if includes weekend), but not for quick business trips. Location is plus and minus: a good 15 min taxi to financial center, but when you get out there you feel away from the din and hubbub and can really relax. Huge and lovely garden. Quiet, slow pace inside. Relaxing spa. Hotel staff also lovely. And with proliferation of high end places in Tokyo now charging in the $600-900 range per night (Four Seasons, Hyatts, Peninsula, Mandarin, Shangri La, Ritz-Carlton, Capitol, the new Palace), you can often get a nice rate at the Chinzanso.

Reviewed September 23, 2016

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9.3
Exceptional
Zheng from Afghanistan
Couple
Stayed 2 nights in February 2014

wonderful hotel well located in a fantastic garden”

fantastic garden, nice restaurants, friendly staff

It's truly a wonderful experience to stay at the Hotel Chinzanso Tokyo. The legendary garden in the snow amazed us, the beauty is far beyond the description of words. We will certainly come back, and actually my hubby suggests coming back in different four seasons to well appreciate the beauty of the hotel garden.

Reviewed February 11, 2014

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8.7
Excellent
Andrew from Australia
Couple
Stayed 5 nights in December 2013

Fantastic Hotel & Gardens”

The hotel is incredible, from the decor, to the private gardens and the friendly staff

Our stay at the Chinzanso hotel was the perfect holiday experience. The hotel is beautifully designed and everything was exceptionally maintained, the lobby had an abudance of flowers and the aroma of the flowers was incredible. The service was 6 star and every staff member was friendly and helpful. The Japanese garden is amazing and has such a wonderful history. We reccomend this hotel to anyone visiting Tokyo.

Reviewed January 03, 2014

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10.0
Exceptional
Douglas from United States
Solo traveler
Stayed 2 nights in February 2015

Elegant and relaxing stay”

Excellent room, incredible food and restaurants, stunning garden

This was my first time to stay at this hotel as I usually stay in the central parts of the city. I was blown away by this hotel and the quality of my stay. This is the most absolutely relaxing place I have stayed in Tokyo in all my recent travels. The hotel is filled with gardens, lounges and restaurants and the executive room that I was upgraded to was like living in a small apartment vice a hotel. Best of all, no noise. Absolute quiet reigns at this hotel and I got some of the most relaxing sleep in Tokyo that I have ever had. If you have a chance to stay here you need to try it. Don't let the reviews about it being isolated turn you away. It is only around 1000 yen by taxi to Mejiro station and from there you can get anywhere in Tokyo in 30 minutes. This place is a hidden gem for sure.

Reviewed February 20, 2015

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10.0
Exceptional
Erica from United States
Business traveler
Stayed 3 nights in November 2016

Excellent hotel for a few days of touring!”

I had several days after a work trip to stay in Tokyo and see the city - Hotel Chinzanso was an excellent choice! A short walk to the subway (5-10 minutes), beautiful garden on site, several restaurants to choose from, and large rooms with lovely views. I would definitely return and bring my family.

Reviewed November 27, 2016

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8.8
Excellent
zhao from China
Couple
Stayed 2 nights in October 2017

Breathtaking view, amazing service, expensive room serivice and unconvinient location ”

Hotel chinzanso is one of the best hotels I have ever stayed. Unforgettable experience. The staff service has left forever memorable impression on us. They were always so attentive and so polite and so helpful. Their garden view is one of the best you can find in japan. Their room is well maintained though it may look like an older hotel room. The only thing isn’t so great about the hotel is its locarion

Reviewed October 15, 2017

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Dear Zhao San, Thank you for staying with us and for writing a review on this site. I was extremely happy to see that you had an unforgettable experience and were impressed with the staff. The hotel is indeed located in a quiet residential area and the walk to the nearest subway is less than 10 minutes. There is also a bus very close by which will take you quickly to a commercial area. Please visit us again when you return to Tokyo! With kind regards, Andre Sol

Responded October 25, 2017
Hotel Chinzanso Tokyo
8.4
Excellent
Frits from Germany
Couple
Stayed 4 nights in October 2016

Top hotel with top kitchen”

We spent a couple of days in the Chinzanso and most of our Tokyo time exploring the town. Consequently we had too little opportunity to experience the hotel to the fullest. Our overall impression is one of excellence, for the staff who were always very helpful and cortuous, for the rooms, spacious, well equiped and clean. After our arrival following a lomg flight, we had a very nice light meal before retiring. All very much to our satisfaction.

Reviewed October 23, 2016

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9.6
Exceptional
ANTONIO from Philippines
Couple
Stayed 5 nights in June 2018

BEST HOTEL EVER”

We stayed at Hotel Chinzanso for 5 nights. We had a great time. The hotel is super clean, with all the facilities of of a super 5 star. Great sauna and spa (Pricey). Much more, all the staff are very friendly and courteous. In house restaurants are pricey.

Reviewed July 06, 2018

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Dear Antonio, Thank you for using our hotel and for writing your "Best Hotel Ever" review. You made us very happy and we feel even more motivated to do our utmost cheerfully. Please visit us again. With warm regards, Guest Relations staff

Responded July 13, 2018
Hotel Chinzanso Tokyo
8.7
Excellent
Violeta from Canada
Couple
Stayed 2 nights in November 2015

Spectacular service!!”

Service, Room comfort, cleanliness

Our stay at the hotel Chinzanso was great. Service is impeccable. Probably the best I have ever experienced. Despite the language barrier staff remember your name and your preferences. They really make you feel at home. The only downside for tourist could be the location. It is a little far from the metro station but if you like quiet after a hectic day and don't mind a little bit of a walk it is perfect. Of course there is always the "Taxi" alternative.

Reviewed December 19, 2015

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8.8
Excellent
Ronald from Japan
Family with young children
Stayed 3 nights in April 2016

A wonderful time in Tokyo!”

My wife and young children stayed at Chinzanso and loved it. Definitely a great place if you love tranquility. The gardens are picturesque and historical, the spa is excellent and the dining is great. One restaurant offered stone-grilled cuisine on volcanic rock from Mount Fuji! We loved it and will stay there again!

Reviewed April 16, 2016

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9.2
Exceptional
samar from United Arab Emirates
Group
Stayed 2 nights in December 2016

That Garden Though”

Very old school luxury feel. The Garden is beautiful, definitely worth a walk either during the day or night time. The hotel is super clean, and has a huge bathroom for Tokyo standards. Very friendly and helpful staff. Only downside would be that its a good 12-15 min walk to the nearest subway. Definitely would recommend.

Reviewed December 14, 2016

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9.2
Exceptional
Varun from Australia
Couple
Stayed 5 nights in November 2017

Exceptional”

An absolutely fantastic hotel with a great room and amenities. Every single staff member was polite, courteous and went above and beyond every time! Restaurants were a little expensive and for tourists wishing to sight see around Tokyo, this hotel is located a little out of the way from the usual hot spots but if you're familiar with the local subway, shouldn't be a problem!

Reviewed November 13, 2017

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Dear Guest, Thank you for visiting our hotel and for writing a kind review on this site. It is nice to read that you had a very pleasant stay and appreciated the service of our staff. Besides the restaurants in our hotel, there are other options for lunch and dinner nearby. The concierge is happy to recommend great eateries in accordance with every budget. Right next door, there is for example a wonderful organic lunch cafe where you can enjoy a set menu for about 1500 Yen. Hopefully we can welcome you back in the near future. The staff will be glad to do their utmost with a sincere smile for you!

Responded November 17, 2017
Hotel Chinzanso Tokyo
9.6
Exceptional
Xiao from Hong Kong SAR, China
Couple
Stayed 3 nights in February 2016

Everything is ideal for vocation”

Nice garden, wonderful food, hospital staff, it is a great experience of staying at Chinzanso hotel.

Reviewed February 15, 2016

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10.0
Exceptional
Michael from United States
Couple
Stayed 1 night in September 2016

Really lovely property”

In a city that is full of 5 star hotels stuck in the 1980s/90s, this property stands out indeed, both for its rooms and gardens. Superb comfort and above and beyond service by the staff. Great value vs. other Tokyo properties as well. Check out the Soba restaurant in the gardens, a true hidden gem. Will be back for sure.

Reviewed September 15, 2016

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