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Exterior view, Hotel Ciputra Jakarta managed by Swiss-Belhotel International in Jakarta
Deluxe Queen - Bedroom, Hotel Ciputra Jakarta managed by Swiss-Belhotel International in Jakarta
a large building with a clock on the top of it, Hotel Ciputra Jakarta managed by Swiss-Belhotel International in Jakarta
a woman standing in front of a counter with luggage, Hotel Ciputra Jakarta managed by Swiss-Belhotel International in Jakarta
a man sitting at a desk with a teddy bear in front of him, Hotel Ciputra Jakarta managed by Swiss-Belhotel International in Jakarta
Interior view, Hotel Ciputra Jakarta managed by Swiss-Belhotel International in Jakarta
Interior view, Hotel Ciputra Jakarta managed by Swiss-Belhotel International in Jakarta

Removed from saved list

8.2

Excellent

6,737 reviews

6,737 reviews

Housekeeping97
Breakfast66
Shops56
See map
See map

8.6

Excellent

Location rating score

Excellent location - 2.63 kilometers from city center
Parking
FREE
Popular landmarks
National Museum 4.1 km
Museum Bank Indonesia 4.5 km
National Monument (MONAS) 4.7 km
Grand Indonesia Mall 4.8 km
Jakarta Old Town 4.9 km
Gambir Train Station Building 5.0 km
Jakarta Cathedral 5.1 km
Ancol Dreamland 7.0 km
Istiqlal Mosque 15.0 km
Beautiful Indonesia in Miniature Park 21.5 km
Nearby landmarks
Ciputra Mall 20 m
Tarumanagara University 130 m
Royal Taruma Hospital 220 m
Trisakti University 360 m
Rumah Sakit Pelita Harapan 370 m
Klinik Pratama Polkes 490 m
Krida Wacana Christian University 530 m
Puskesmas Jelambar I 530 m
Taman Cattleya 570 m
Klinik Pratama PENABUR 610 m

Hotel Ciputra Jakarta managed by Swiss-Belhotel International

Jalan Let. Jend. S.Parman, Grogol, Jakarta, Indonesia, 11470 - See map

Make your best journey to Jakarta with the promised standard of Indonesia Care, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Grogol part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

Hygiene Plus

690 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent breakfast

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Kids club

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

15 travelers have booked today.

Value for money8.1
Location rating8.6
Nearest airportSoekarno-Hatta International Airport (CGK)
Distance to airport15.4 km

Rooms available at Hotel Ciputra Jakarta managed by Swiss-Belhotel International

Very good
Room comfort & quality

7.6

Executive Queen
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds or 1 double b...
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Ciputra Deluxe Twin Room
...
  • Room size: 27 m²/291 ft²
  • Pool view
  • 2 single beds
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Suite
...
  • Room size: 59 m²/635 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Twin
...
  • Room size: 27 m²/291 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices
Grand Deluxe Double Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Ciputra Deluxe Queen Room
...
  • Room size: 27 m²/291 ft²
  • Pool view
  • 1 queen bed
Enter dates to see prices
Executive Double Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Premium Twin
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Premium Queen
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does Hotel Ciputra Jakarta managed by Swiss-Belhotel International have bars on-site?

Enjoy your holiday retreat the best way yet with Hotel Ciputra Jakarta managed by Swiss-Belhotel International's bar and poolside bar available right in front of your doorstep for when you need a sip or two.

Does Hotel Ciputra Jakarta managed by Swiss-Belhotel International have a fitness center?

Hotel Ciputra Jakarta managed by Swiss-Belhotel International features free fitness center that is fittingly located at the tip of your finger, making it possible for you to get your daily training in at any time of the day so you can spend your trip the way you want. For more details, please contact the property for more information.

Does Hotel Ciputra Jakarta managed by Swiss-Belhotel International provide dry cleaning services?

Yes! Hotel Ciputra Jakarta managed by Swiss-Belhotel International provides dry cleaning service that is accessible all throughout your stay, making sure you're always looking your best in your favorite outfit. Please contact the property for more information.

Does Hotel Ciputra Jakarta managed by Swiss-Belhotel International offer an option for contactless check-in and check-out?

At Hotel Ciputra Jakarta managed by Swiss-Belhotel International, visitors can take part in contactless check-in and check-out option offered by this property for your benefit and safety.

What are the property's policies for children's bedding at Hotel Ciputra Jakarta managed by Swiss-Belhotel International?

Hotel Ciputra Jakarta managed by Swiss-Belhotel International's policy relating to children's bedding considers guests age 5 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

In which languages can Hotel Ciputra Jakarta managed by Swiss-Belhotel International's staff members communicate?

Hotel Ciputra Jakarta managed by Swiss-Belhotel International can speak in 4 languages and supports well-known languages such as English and Mandarin Chinese for travelers traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What is the verified guest review consensus about Hotel Ciputra Jakarta managed by Swiss-Belhotel International's view?

67.0% of our past visitor ratings have given a positive review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Hotel Ciputra Jakarta managed by Swiss-Belhotel International down in the review section.

What is the verified guest review consensus about Hotel Ciputra Jakarta managed by Swiss-Belhotel International's pet services?

100.0% of our past guest evaluations have given a positive review and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for Hotel Ciputra Jakarta managed by Swiss-Belhotel International down in the review section.

What is the average rating that past Solo travelers' have given to Hotel Ciputra Jakarta managed by Swiss-Belhotel International?

Verified solo travelers that have stayed at this property have given Hotel Ciputra Jakarta managed by Swiss-Belhotel International an average rating of 8.1. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Is breakfast offered at Hotel Ciputra Jakarta managed by Swiss-Belhotel International?

Start your days right, with the buffet breakfast options featured at Hotel Ciputra Jakarta managed by Swiss-Belhotel International.

See map

Explore the neighborhood

What people love about Hotel Ciputra Jakarta managed by Swiss-Belhotel International

  • 9.6

    Exceptional
    Cleanliness

    "Clean and nicely located in the center of West Jakarta."

    Nathalia

    |

    April 25, 2023

  • 8.4

    Excellent
    Cleanliness

    "Mail is nearby, room are big and clean."

    Roy

    |

    April 12, 2023

  • 10

    Exceptional
    Location

    "Facilities and hotel location are good."

    Thomas

    |

    May 5, 2023

Property ranking|Compared to 2,961 Jakarta properties
See all rankings
Room comfort score
7.6/10
Room size
28 sqm.
Couples review score
8.5/10
Location score
8.6/10
Better than
97
%
of Jakarta properties
Bigger than
91
%
of Jakarta properties
Better than
89
%
of Jakarta properties
Better than
88
%
of Jakarta properties
Overall rating:

8.2

Excellent
6,737 reviews
Cleanliness
8.1
Facilities
8.1
Location
8.6
Read all reviews >
What travelers say they love:
Good room, good service, great breakfast
Andrew from Indonesia
Solo traveler
More about Hotel Ciputra Jakarta managed by Swiss-Belhotel International

More about Hotel Ciputra Jakarta managed by Swiss-Belhotel International

Hotel Ciputra Jakarta managed by Swiss-Belhotel International

Hotel Ciputra Jakarta managed by Swiss-Belhotel International is the perfect place to experience Jakarta and its surroundings. With its convenient location, the hotel offers easy access to the city's must-see destinations.
At Hotel Ciputra Jakarta managed by Swiss-Belhotel International, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and car hire services provided by the hotel make exploring Jakarta even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Hotel Ciputra Jakarta managed by Swiss-Belhotel International thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Hotel Ciputra Jakarta managed by Swiss-Belhotel International are designed for comfort. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal.
Hotel Ciputra Jakarta managed by Swiss-Belhotel International also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at Hotel Ciputra Jakarta managed by Swiss-Belhotel International begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Hotel Ciputra Jakarta managed by Swiss-Belhotel International caters to its guests varied dietary restrictions with cuisine types such as halal available. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Apart from amenities and services, Hotel Ciputra Jakarta managed by Swiss-Belhotel International goes the extra mile to make sure all guests make the most of their time. Sip your favorite cocktail outdoors at the hotel's poolside bar. Check out the hotel's fitness facility to stay fit and firm on vacation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Experience Jakarta like a true local. Never forget your time in Jakarta with a special gift or trinket from Grand Indonesia Mall just 4.8 km away.


Reasons to stay here

Facilities at this hotel are rated higher than 88% of other accommodations in the city.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 98% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 97% of accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Breakfast

184 mentions

Housekeeping

141 mentions

Internet

97 mentions

Food & Dining

72 mentions

Languages spoken
  • English
  • Arabic
  • Chinese [Mandarin]
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
  • Pool facilities
  • Spa
  • Spa/sauna
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Bathtub
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
Restaurants on site
The Gallery Restaurant
  • Cuisine: Indonesian, International
  • Menu: Buffet, A-la-carte

Location

Jalan Let. Jend. S.Parman, Grogol, Jakarta, Indonesia, 11470
Excellent
Location

8.6

Airports
  • Soekarno-Hatta International Airport (CGK)
    15.4 km
  • Halim Perdanakusuma International Airport (HLP)
    15.4 km
Public transportation
  • Grogol
    710 m
  • Pesing
    1.7 km
Hospital or clinic
  • Royal Taruma Hospital
    220 m
Shopping
  • Grand Indonesia Mall
    4.8 km
Convenience store
  • Alfamart
    260 m 1 min drive
Cash withdrawal
  • ATM
    20 m 1 min walk

What's nearby

Popular landmarks
  • National Museum
    4.1 km
  • Museum Bank Indonesia
    4.5 km
  • National Monument (MONAS)
    4.7 km
  • Grand Indonesia Mall
    4.8 km
  • Jakarta Old Town
    4.9 km
  • Gambir Train Station Building
    5.0 km
  • Jakarta Cathedral
    5.1 km
  • Ancol Dreamland
    7.0 km
  • Istiqlal Mosque
    15.0 km
  • Beautiful Indonesia in Miniature Park
    21.5 km
Nearby landmarks
  • Ciputra Mall
    20 m
  • Tarumanagara University
    130 m
  • Royal Taruma Hospital
    220 m
  • Trisakti University
    360 m
  • Rumah Sakit Pelita Harapan
    370 m
  • Klinik Pratama Polkes
    490 m
  • Krida Wacana Christian University
    530 m
  • Puskesmas Jelambar I
    530 m
  • Taman Cattleya
    570 m
  • Klinik Pratama PENABUR
    610 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Reviews of Hotel Ciputra Jakarta managed by Swiss-Belhotel International from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.1
Facilities8.1
Location8.6
Room comfort and quality7.6
Service8.3
Value for money8.1
High score for Jakarta
Rating
9+ Exceptional (810)
8-9 Excellent (512)
7-8 Very Good (987)
6-7 Good (375)
<6 Below Expectation (400)
Time of the year
Mar - May (679)
Jun - Aug (782)
Sep - Nov (844)
Dec - Feb (779)

Show reviews that mention 

Showing 3,084 verified guest comments
12345
10.0
Exceptional
Syarifah from Indonesia
Couple
Deluxe Queen
Stayed 1 night in December 2022

Definitely will come back again ”

We're having staycation on my husband's birthday, and hotel ciputra treat us really good. From mirror greetings, complimentary slice of cake, to towel art. The staffs are polite and friendly, they're making sure all our needs are well served. The room is clean, deluxe room has bath tub, iron, and minibar. Breakfast consist of various choices and tasty enough for us.

Reviewed January 20, 2023

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Dear Mrs. Syarifah, Warmest Greetings from Hotel Ciputra Jakarta and Happy belated Birthday for your husband. We are glad to know that you were enjoy your stay with us and really appreciate your feedback in Agoda related our hospitality. A warm thank you from all of us in Hotel Ciputra Jakarta and we are looking forward to serving you again on your next visit. Hospitality Regards, Michael G. Perdikaris, MBA Cluster General Manager of Hotel Ciputra Jakarta & Hotel Ciputra Semarang

Responded January 21, 2023
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
CALVIN from Indonesia
Solo traveler
Deluxe Queen
Stayed 2 nights in January 2023

Hotel near mall !”

Nice hotel, near mall is one of the benefit of this hotel. The room is okay and clean. Only just the TV channel is limited at the moment i stayed. Overall is good hotel to stay for vacation.

Reviewed February 01, 2023

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Dear CALVIN, Warmest Greetings from Hotel Ciputra Jakarta. Really appreciate your feedback at Agoda. A warm thank you from all of us in Hotel Ciputra Jakarta and we are looking forward to serving you again on your next visit. We take note of all your comments regarding our tv Channel. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests. Hospitality Regards, Michael G. Perdikaris, MBA General Manager Hotel Ciputra Jakarta

Responded February 01, 2023
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
Pamela from Indonesia
Family with teens
Deluxe Queen
Stayed 1 night in January 2023

VINTAGE COMFORT”

Room was clean. Bed was really comfortable. I like how they have special door that connects to the mall. Easy parking administration. How water is pretty stable. Ac worked properly. BREAKFAST was amazing!

Reviewed January 14, 2023

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Dear Pamela, Thank you for sharing with us your thoughts about the services and facilities experienced during your stay at Hotel Ciputra Jakarta through Agoda. I am very pleased to see that you have enjoyed your stay with us and found that our connecting door to the mall to be convenient for you. Besides its glad also to know that you had a comfortable sleep by our bed. Once again thank you for your valuable input. I would like to assure you that we continue to do our utmost to meet and exceed your expectations. As such we would be delighted to welcome you back at Hotel Ciputra Jakarta next time your travel brings you to Jakarta. Hospitality Regards, Micahel G. Perdikaris General Manager of Hotel Ciputra Jakarta

Responded January 14, 2023
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
Tsjin from Indonesia
Family with young children
Grand Deluxe Double Room
Stayed 1 night in October 2022

Nice experience”

Room is clean, even not too big.. The breakfast is also good.. The facilities very nice.. easy to find lunch and dinner because near with mall with priviledge access for hotel guest

Reviewed December 28, 2022

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Yth. Tsjin Salam Hangat dari Hotel Ciputra Jakarta. Terima kasih atas kepercayaan Bapak/Ibu dan keluarga kepada Hotel Ciputra sebagai tempat Anda tinggal sewaktu berkunjung ke Jakarta, dan kami sangat senang mengetahui bahwa Bapak/Ibu Tjhang dapat menikmati waktu Anda di tempat kami serta memberikan ulasan positif terkait kebersihan hotel kami. Kami harap dapat berjumpa & melayani Anda kembali dalam kunjungan berikutnya di Hotel Ciputra Jakarta. Hormat kami, Michael G. Perdikaris General Manager of Hotel Ciputra Jakarta

Responded December 28, 2022
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
Elizabeth from Indonesia
Family with young children
Deluxe Queen
Stayed 1 night in October 2021

Best experience for family staycation”

Very pleasant stay. The hotel and rooms are very clean, swimming pool is well maintained, just by phone for register, bathroom and equipments are clean, the bath tub works well. Thank you Ms. Amelia who helped me get complete information about hotel facilities and protocols. Thank you Ms. Elprida for the help during the stay. Thank you for my son's birthday cake and the opportunity to be a guest of the day.

Reviewed November 10, 2021

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Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation during your stay in Jakarta and we really appreciate your positive feedback based on your experience with us, esp. for highlighting our health protocols, facility and staff hospitality. We look forward to welcome you back at Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris, MBA General Manager Hotel Ciputra Jakarta and Cluster General Manager at HCJ/HCS

Responded November 11, 2021
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
Bobby from Indonesia
Family with young children
Deluxe Queen
Stayed 1 night in April 2022

Nice Location, Nice Breakfast”

The location is very good, the room size is quite large and clean. The breakfast at Gallery is nice, has so many variety. Easy access to Ciputra Mall. The minus point is that the sink tap is leaked, and the drainage little bit clogged, so the water needs some time to dry. All other aspect is ok, very recommend to stay here.

Reviewed April 28, 2022

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Dear Bobby, Warmest Greeting from Hotel Ciputra Jakarta, the heart and soul of West Jakarta! Thank you for choosing Hotel Ciputra Jakarta as your accommodation stay and sharing your recent experience on Agoda It is very pleasure and encouraging to hear positive comments specifically the one related to the location, room size, cleanliness, variety at Gallery Breakfast, easy acces to Ciputra mall. We also happy to know that you are recommend our hotel. We take note of all your comments regarding our sink which was leaked and clogged. Thank you for being loyal guest at Hotel Ciputra Jakarta and we hope to welcoming you back to the Hotel soon. Hospitality Regars, Michael G. Perdikaris, MBA General Manager of Hotel Ciputra Jakarta

Responded April 30, 2022
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
Erik from Indonesia
Solo traveler
Deluxe Twin
Stayed 1 night in December 2022

COMFY STAY !!”

the room was really large and its comfortable. small problem with the water shower but the other facilities was great.

Reviewed December 20, 2022

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Dear Erik, Warmest Greeting from Hotel Ciputra Jakarta, the heart and soul of West Jakarta! We would like to thank you for taking the valued time to share your feedback on Agoda following your recent stay at Hotel Ciputra Jakarta. It is our pleasure to know that you have enjoyed our spacious and comfortable room. We appreciate your positive feedback and look forward to the pleasure of welcoming you back again in the near future. Hospitality Regards, Michael G. Perdikaris, MBA General Manager of Hotel Ciputra Jakarta

Responded December 21, 2022
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
Gisela from Indonesia
Family with teens
Deluxe Twin
Stayed 1 night in June 2021

2nd Stay and Love It!”

It was my 2nd stay here and I love it..the location is great as it is located above Ciputra Mall thus food options are a lot. The room was clean, bathroom as well..the staff were helpful and nice (check-in and checkout processes were quick and no hassle)..the price was great as well (no more than 500K incl tax per night - no breakfast)..will definitely back for our staycation 👍

Reviewed June 29, 2021

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Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation during your stay in Jakarta and for sharing your positive feedback with us. We look forward to having you back with us at Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris General Manager of Hotel Ciputra Jakarta & Cluster General Manager HCJ and HCS

Responded June 30, 2021
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
Yuni from Indonesia
Family with young children
Deluxe Twin
Stayed 1 night in August 2020

Nice place for staycation with family with the low price”

The room was clean, spacious and smell good. The twin bed was quite big, enough for 2 adults and 2 kids. The breakfast was limited due to pandemic but it's okay. My daughter like the fried rice so much. Unfortunately the swimming pool was closed. Luckyly there's a bathtub so my kids could bathing in there eventhough quite small but they're happy. The window quite big so we could see the city view. It's a very good view from 16th floor. Our room was upgraded to executive. Thank you Ciputra Hotel

Reviewed August 21, 2020

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Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel and found that our room was clean, spacious and smell good. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. Thank you very much for your patronage. We look forward to welcoming you back in our hotel in your next visit! Hospitality Regards, Michael G. Perdikaris Cluster GM at HCJ/HCS and GM HCJ

Responded October 19, 2020
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
Bobby from Indonesia
Family with young children
Deluxe Twin
Stayed 1 night in August 2022

Good Room, Nice Breakfast”

Good and clean room, clean bathroom, friendly staff, great breakfast. Too bad that hotel rejected my request to have connecting room when i booked via Agoda

Reviewed September 01, 2022

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Dear Bobby, Warmest Greetings from Hotel Ciputra Jakarta … Really appreciate your rating in Agoda related the cleanliness, friendly staff and great breakfast. A warm thank you from all of us in Hotel Ciputra Jakarta and we are looking forward to serving you again on your next visit. Hospitality Regards, Michael G. Perdikaris, MBA General Manager of Hotel Ciputra Jakarta

Responded September 02, 2022
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
Felix from Indonesia
Family with young children
Deluxe Queen
Stayed 2 nights in June 2022

Very comfortable place to stay! ”

Hotel's very clean, staffs are friendly. Location is near to everywhere, there's a mall beneath, easy access to all roads. Would definitely recommend for short to medium length stays!

Reviewed June 15, 2022

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Dear Felix, Warmest Greeting from Hotel Ciputra Jakarta, the heart and soul of West Jakarta! Thank you very much for posting your online review and rating about the service and our hospitality on Agoda. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel especially with the cleanliness, location and easy access. We will definitely convey your kind comments to all of the team. Sincerest thanks for your constructive feedback that will help us greatly to continue improving our hotel operations. We look forward to welcoming you back in our hotel in your next visit! Hospitality Regards, Michael G. Perdikaris, MBA General Manager Hotel Ciputra Jakarta

Responded June 16, 2022
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
Ezra from Indonesia
Business traveler
Deluxe Queen
Stayed 1 night in January 2023

All is best”

Best value, location, clean & facility

Reviewed February 02, 2023

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Dear Ezra, Warmest Greetings from Hotel Ciputra Jakarta … Really appreciate your feedback at Agoda about the cleanliness and location of our hotel. A warm thank you from all of us in Hotel Ciputra Jakarta and we are looking forward to serving you again on your next visit. Hospitality Regards, Michael G. Perdikaris, MBA Cluster General Manager of Hotel Ciputra Jakarta & Hotel Ciputra Semarang

Responded February 03, 2023
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
Ramon from Indonesia
Family with young children
Deluxe Queen
Stayed 1 night in June 2022

Best for family”

This hotel got everything you need! And the breakfast 👌🏼👌🏼

Reviewed January 09, 2023

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Dear Ramon, Warmest Greetings from Hotel Ciputra Jakarta. Really appreciate your rating in Agoda and your positive feedback about our breakfast. A warm thank you from all of us in Hotel Ciputra Jakarta and we are looking forward to serving you again on your next visit. Hospitality Regards, Michael G. Perdikaris, MBA General Manager Hotel Ciputra Jakarta

Responded January 09, 2023
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
yenny from Indonesia
Couple
Deluxe Queen
Stayed 2 nights in January 2023

Good location, nice city view, near mall”

Good location, nice city view, near mall, friendly staff

Reviewed January 23, 2023

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Dear Yenny  Warmest Greetings from Hotel Ciputra Jakarta.  Really appreciate your feedback on Agoda related our room, service and hotel location.  A warm thank you from all of us in Hotel Ciputra Jakarta and we are looking forward to serving you again on your next visit.  Hospitality Regards, Michael G. Perdikaris, MBA

Responded January 24, 2023
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
Selvia from Indonesia
Couple
Deluxe Queen
Stayed 1 night in December 2022

Everything you need around”

The location is the best, connect directly to ciputra mall and also the local food around, perfect for staycation.

Reviewed December 27, 2022

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Dear Ms Selvia Warmest Greetings from Hotel Ciputra Jakarta … Really appreciate your rating in Agoda. It is refreshing to read your positive comment regarding our property. especially about our location A warm thank you from all of us in Hotel Ciputra Jakarta and we are looking forward to serving you again on your next visit. Hospitality Regards, Michael G. Perdikaris, MBA General Manager of Hotel Ciputra Jakarta

Responded December 28, 2022
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
Ms from Indonesia
Family with young children
Deluxe Queen
Stayed 1 night in December 2022

Like it”

Good hotel for children, it's connected to mall. It's easy to get some food and play arround when we're bored

Reviewed December 23, 2022

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Dear Ms Warmest Greetings from Hotel Ciputra Jakarta … Really appreciate your rating in Agoda. It is refreshing to read your positive comment regarding our property. especially about our location A warm thank you from all of us in Hotel Ciputra Jakarta and we are looking forward to serving you again on your next visit. Hospitality Regards, Michael G. Perdikaris, MBA General Manager of Hotel Ciputra Jakarta

Responded December 24, 2022
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
muliawan from Qatar
Family with young children
Ciputra Deluxe Queen Room
Stayed 3 nights in June 2022

Exceptional”

Hotel ciputra : couple with mall make feel comfortable, the staff follow and implemented for procedure covid make other comfortable to choice this hotel for stay with my kids

Reviewed July 03, 2022

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Dear muliawan, Warmest Greeting from Hotel Ciputra Jakarta, the heart and soul of West Jakarta! Thank you very much for posting your online review and rating about the service and our hospitality on Agoda. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel especially with the location, and health safety protocols in our hotel implemented by our staff. We will definitely convey your kind comments to all of the team. Sincerest thanks for your constructive feedback that will help us greatly to continue improving our hotel operations. We look forward to welcoming you back in our hotel in your next visit! Hospitality Regards, Michael G. Perdikaris, MBA General Manager Hotel Ciputra Jakarta

Responded July 04, 2022
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
Adeline from Singapore
Solo traveler
Deluxe Queen
Stayed 4 nights in August 2022

Best Location with Shopping”

Love the Hotel. Mostly will stay in Ciputra when ever I go JKT. Love the Hotel as it is so nice with super friendly staff & near to food + shopping.

Reviewed August 23, 2022

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Dear Adeline, Warmest Greetings from Hotel Ciputra Jakarta … Really appreciate your rating in Agoda especially related to the friendliness of the staff and the location. A warm thank you from all of us in Hotel Ciputra Jakarta and we are looking forward to serving you again on your next visit. Hospitality Regards, Michael G. Perdikaris, MBA General Manager of Hotel Ciputra Jakarta

Responded August 24, 2022
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
judyono from Indonesia
Family with young children
Deluxe Queen
Stayed 1 night in December 2022

Best services”

Two tumbs up for the services provide by the hotel

Reviewed December 28, 2022

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Dear judyono, Warmest Greetings from Hotel Ciputra Jakarta. Really appreciate your feedback in Agoda A warm thank you from all of us in Hotel Ciputra Jakarta and we are looking forward to serving you again on your next visit. Hospitality Regards, Michael G. Perdikaris, MBA General Manager Hotel Ciputra Jakarta

Responded December 30, 2022
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
Ms from Indonesia
Family with young children
Deluxe Queen
Stayed 1 night in December 2022

Children's favorite hotel”

The best hotel if you want to have staycation in Jakarta

Reviewed December 23, 2022

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Dear Ms.  Warmest Greetings from Hotel Ciputra Jakarta.  Really appreciate your rating in Agoda,  A warm thank you from all of us in Hotel Ciputra Jakarta and we are looking forward to serving you again on your next visit.  Hospitality Regards, Michael G. Perdikaris, MBA  General Manager Hotel Ciputra Jakarta

Responded December 23, 2022
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
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