8

Excellent
13.8% this month
/10
(5,766 reviews)See what guests said
Highly rated by guests – 87% would recommend
Housekeeping75
Breakfast53
Shops49
See map

8.4

Excellent

Location rating score

Excellent location - 2.62 kilometers from city center
Parking
Available
Popular landmarks
National Museum 4.1 km
Museum Bank Indonesia 4.5 km
National Monument (MONAS) 4.7 km
Grand Indonesia Mall 4.8 km
Jakarta Old Town 4.9 km
Gambir Train Station Building 5.0 km
Jakarta Cathedral 5.1 km
Ancol Dreamland 7.0 km
Istiqlal Mosque 15.0 km
Beautiful Indonesia in Miniature Park 21.5 km
Nearby landmarks
Ciputra Mall 20 m
Tarumanagara University 130 m
Royal Taruma Hospital 220 m
Trisakti University 360 m
Rumah Sakit Pelita Harapan 370 m
Klinik Pratama Polkes 490 m
Krida Wacana Christian University 530 m
Puskesmas Jelambar I 530 m
Taman Cattleya 570 m
Klinik Pratama PENABUR 610 m
Hotel Ciputra Jakarta managed by Swiss-Belhotel International

"Old but still cool"

jimmy - May 12, 2022
Deluxe Queen - Bedroom Hotel Ciputra Jakarta managed by Swiss-Belhotel International
Exterior view Hotel Ciputra Jakarta managed by Swiss-Belhotel International
Lobby Hotel Ciputra Jakarta managed by Swiss-Belhotel International
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Hotel Ciputra Jakarta managed by Swiss-Belhotel International

Jalan Let. Jend. S.Parman, Grogol, Jakarta, Indonesia, 11470 - See map

Make your best journey to Jakarta with the promised standard of Indonesia Care, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Grogol part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Attention

This property is in high demand!

30 travelers have booked today.

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
  • 690 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Value for money7.9
Location rating8.4
Nearest airportSoekarno-Hatta International Airport (CGK)
Distance to airport15.4 km

Rooms available at Hotel Ciputra Jakarta managed by Swiss-Belhotel International

Very good
Room comfort & quality

7.6

Executive Queen
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds or 1 double b...
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Deluxe Twin
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
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Grand Deluxe Double Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 queen bed
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Executive Twin
...
  • Room size: 27 m²/291 ft²
  • Pool view
  • 2 single beds
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Suite
...
  • Room size: 59 m²/635 ft²
  • Shower and bathtub
  • 1 queen bed
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Deluxe Queen
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 queen bed
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Queen Room with Pool View
...
  • Room size: 27 m²/291 ft²
  • Pool view
  • 1 king bed
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Twin Room with Pool View
...
  • Room size: 27 m²/291 ft²
  • Pool view
  • 2 single beds
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Ciputra Deluxe Twin Room
...
  • Room size: 27 m²/291 ft²
  • Pool view
  • 2 single beds
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Ciputra Deluxe Queen Room
...
  • Room size: 27 m²/291 ft²
  • Pool view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Ciputra Jakarta managed by Swiss-Belhotel International?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Ciputra Jakarta managed by Swiss-Belhotel International?

Hotel Ciputra Jakarta managed by Swiss-Belhotel International is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 29 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Hotel Ciputra Jakarta managed by Swiss-Belhotel International?

Wake up to a great buffet breakfast at Hotel Ciputra Jakarta managed by Swiss-Belhotel International. Halal breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 24 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Ciputra Jakarta managed by Swiss-Belhotel International?

Hotel Ciputra Jakarta managed by Swiss-Belhotel International features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Hotel Ciputra Jakarta managed by Swiss-Belhotel International?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Hotel Ciputra Jakarta managed by Swiss-Belhotel International. Small or intimate events like birthday parties and graduation parties can also be accomodated. Services for in-house catering and music entertainment are offered to help your event go smoothly.

Can business events be hosted at Hotel Ciputra Jakarta managed by Swiss-Belhotel International?

On-site venues and convenient event services make Hotel Ciputra Jakarta managed by Swiss-Belhotel International an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 1800 people. Free Wi-Fi is available to help your business event or meeting a successful one.

What is the smoking policy at Hotel Ciputra Jakarta managed by Swiss-Belhotel International?

Hotel Ciputra Jakarta managed by Swiss-Belhotel International does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Hotel Ciputra Jakarta managed by Swiss-Belhotel International?

The closest train, metro, or bus station to Hotel Ciputra Jakarta managed by Swiss-Belhotel International is Grogol, 700 m away.

What restaurants are nearby Hotel Ciputra Jakarta managed by Swiss-Belhotel International?

Restaurants including Mujigae, Rakuni Bakery and Warung Dempo are popular in Hotel Ciputra Jakarta managed by Swiss-Belhotel International’s neighborhood which is known as Grogol.

What popular shopping places are close to Hotel Ciputra Jakarta managed by Swiss-Belhotel International?

Shopping options in Hotel Ciputra Jakarta managed by Swiss-Belhotel International’s Grogol neighborhood include Central Park Mall, Taman Anggrek and Ciputra Mall.

What are popular attractions near Hotel Ciputra Jakarta managed by Swiss-Belhotel International?

Hotel Ciputra Jakarta managed by Swiss-Belhotel International’s location in the Grogol neighborhood makes it close to famous attractions including Jakarta Aquarium, Taman Cattleya and RPTRA Rambutan.

What popular natural sightseeing spots are close to Hotel Ciputra Jakarta managed by Swiss-Belhotel International?

Hotel Ciputra Jakarta managed by Swiss-Belhotel International’s nearby natural sights include RPTRA Kalijodo located in the same Grogol area.

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Explore the neighborhood

What people love about Hotel Ciputra Jakarta managed by Swiss-Belhotel International

  • 9.6

    Exceptional

    "Old but still cool"

    jimmy

    |

    May 12, 2022

  • 10

    Exceptional

    "Nice place to stay"

    Ervin

    |

    May 10, 2022

  • 10

    Exceptional

    "Everything was just nice"

    Ervin

    |

    May 10, 2022

Property ranking|Compared to 2,253 Jakarta properties
See all rankings
Room comfort score
7.6/10
Room size
28 sqm.
Location score
8.4/10
Service score
8.1/10
Better than
96
%
of Jakarta properties
Bigger than
90
%
of Jakarta properties
Better than
87
%
of Jakarta properties
Better than
85
%
of Jakarta properties
Overall rating:

8

Excellent
5,766 reviews
Cleanliness
7.9
Facilities
7.9
Location
8.4
Read all reviews >
What travelers say they love:
Overall nice have to stay here with lovely family
Denny from Indonesia
Family with older children
More about Hotel Ciputra Jakarta managed by Swiss-Belhotel International

More about Hotel Ciputra Jakarta managed by Swiss-Belhotel International

Hotel Ciputra Jakarta managed by Swiss-Belhotel International

Hotel Ciputra Jakarta managed by Swiss-Belhotel International is the perfect place to experience Jakarta and its surroundings. With its convenient location, the hotel offers easy access to the city's must-see destinations.
At Hotel Ciputra Jakarta managed by Swiss-Belhotel International, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and car hire services provided by the hotel make exploring Jakarta even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Hotel Ciputra Jakarta managed by Swiss-Belhotel International thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Hotel Ciputra Jakarta managed by Swiss-Belhotel International are designed for comfort. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal.
Hotel Ciputra Jakarta managed by Swiss-Belhotel International also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at Hotel Ciputra Jakarta managed by Swiss-Belhotel International begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Hotel Ciputra Jakarta managed by Swiss-Belhotel International caters to its guests varied dietary restrictions with cuisine types such as halal available. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Apart from amenities and services, Hotel Ciputra Jakarta managed by Swiss-Belhotel International goes the extra mile to make sure all guests make the most of their time. Check out the hotel's fitness facility to stay fit and firm on vacation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Experience Jakarta like a true local. Never forget your time in Jakarta with a special gift or trinket from Grand Indonesia Mall just 4.8 km away.


Reasons to stay here

Facilities at this hotel are rated higher than 89% of other accommodations in the city.
Find some excellent dining options here, where past guests have rated it better than 98% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 96% of accommodations in the city.

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Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Breakfast

184 mentions

Housekeeping

141 mentions

Internet

97 mentions

Food & Dining

72 mentions

Languages spoken

  • English
  • Arabic
  • Chinese [Mandarin]
  • Indonesian

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Satellite/cable channels
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
Restaurants on site

The Gallery Restaurant

  • Cuisine: Indonesian, International
  • Menu: Buffet, A-la-carte
Location
Jalan Let. Jend. S.Parman, Grogol, Jakarta, Indonesia, 11470
Excellent
Location

8.4

Airports

  • Soekarno-Hatta International Airport (CGK)
    15.4 km
  • Halim Perdanakusuma International Airport (HLP)
    15.4 km

Public transportation

  • Grogol
    710 m
  • Pesing
    1.7 km

Hospital or clinic

  • Royal Taruma Hospital
    220 m

Shopping

  • Grand Indonesia Mall
    4.8 km

Convenience store

  • Alfamart
    260 m 1 min drive

Cash withdrawal

  • ATM
    20 m 1 min walk
What's nearby

Popular landmarks

  • National Museum
    4.1 km
  • Museum Bank Indonesia
    4.5 km
  • National Monument (MONAS)
    4.7 km
  • Grand Indonesia Mall
    4.8 km
  • Jakarta Old Town
    4.9 km
  • Gambir Train Station Building
    5.0 km
  • Jakarta Cathedral
    5.1 km
  • Ancol Dreamland
    7.0 km
  • Istiqlal Mosque
    15.0 km
  • Beautiful Indonesia in Miniature Park
    21.5 km

Nearby landmarks

  • Ciputra Mall
    20 m
  • Tarumanagara University
    130 m
  • Royal Taruma Hospital
    220 m
  • Trisakti University
    360 m
  • Rumah Sakit Pelita Harapan
    370 m
  • Klinik Pratama Polkes
    490 m
  • Krida Wacana Christian University
    530 m
  • Puskesmas Jelambar I
    530 m
  • Taman Cattleya
    570 m
  • Klinik Pratama PENABUR
    610 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Reviews of Hotel Ciputra Jakarta managed by Swiss-Belhotel International from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness7.9
Facilities7.9
Location8.4
Room comfort and quality7.6
Service8.1
Value for money7.9
High score for Jakarta
Rating
9+ Exceptional (540)
8-9 Excellent (463)
7-8 Very Good (949)
6-7 Good (361)
<6 Below Expectation (379)
Time of the year
Mar - May (589)
Jun - Aug (710)
Sep - Nov (731)
Dec - Feb (662)
All guests (4,570)
All room types
All languages

Show reviews that mention 

Showing 2,692 verified guest comments
12345
8.7
Excellent
Glory from Indonesia
Couple
Deluxe Queen
Stayed 1 night in April 2011

Great Location and Excellent Breakfast Choices”

Great Location

i have stayed at hotel ciputra jakarta for many times already and i will definitely stay here again if i have another chance to visit jakarta. the staff are friendly and show excellent hospitality skills, welcome us with smile and help me to get shuttle to airport by their car and helping us with luggage when we check-out. its close to other big shopping malls such as mal taman anggrek and central park. anyway, its convinient with the shopping mall. the choices for breakfast are also variable, from indonesian till western food are available.

Reviewed May 11, 2011

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Dear Valued Customer, Thank you very much for posting your online review about the service and our hospitality on Agoda. Rest assured that we value greatly your honest feedback and that we have taken care of all your points accordingly. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager

Responded August 31, 2017
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
9.0
Exceptional
Tom from United States
Business traveler
Stayed 2 nights in October 2009

Ciputra Hotel Review”

Location closer to CGK airport; reasonable cost; close to mall; excellent breakfast buffet
Difficult traffic access; expensive wifi charges

The Ciputra Hotel in Jakarta remains one of my favorites. It offers everything in high quality that the business traveller requires. It is one of the closet "in-town" hotels to the airport. The food and accommodations are all superior. The TV selection is outstanding. Being connected to the Mall, the Ciputra offers excellent shopping without having to battle traffic. The staff is courteous and efficient. The hotel is also easy to find for business clients. I would recommend the Ciputra over most others.

Reviewed November 03, 2009

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Dear Valued Customer, Thank you very much for posting your online review about the service and our hospitality on Agoda. Rest assured that we value greatly your honest feedback and that we have taken care of all your points accordingly. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager

Responded August 31, 2017
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
Chandra from Indonesia
Solo traveler
Deluxe Queen
Stayed 1 night in April 2012

Nice hotel with easy access everywhere!”

Price, New Buildings, Great Staffs, Easy Access to Malls and other places in Jakarta

The hotel is connected to a shopping mall, the Ciputra Mall, isn't the best mall there is in Jakarta but it does have everything you need there. Easy access to pretty much everywhere in Jakarta, nearby there are two bigger Malls, Mal Taman Anggrek and the new Central Park Mall. Jakarta's traffice is horrible though, you should really think twice before you head out anywhere..

Reviewed September 29, 2012

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Dear Valued Customer, Thank you very much for posting your online review about the service and our hospitality on Agoda. Rest assured that we value greatly your honest feedback and that we have taken care of all your points accordingly. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager

Responded August 31, 2017
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
9.2
Exceptional
David from Singapore
Business traveler
Stayed 2 nights in February 2017

Exceptional”

Hotel Ciputra Jakarta is a mature hotel but apparently all it's furnishing are well maintained and clean. For those who likes warm feel authentic hotel will find it a good place to stay for the night. Services are of course up to the standard which we would expect from a high standard hotel.

Reviewed February 25, 2017

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Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel! Hospitality Regards, General Manager

Responded August 03, 2017
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
8.7
Excellent
Darry from Indonesia
Family with young children
Deluxe Queen
Stayed 2 nights in August 2010

satisfactory”

hotel's locations just next to shopping mall and also not to far to the airport
its a jam area specially during working hours.. but once we manage to pass the trafict loight which is infront off hotel then we can go thru the baypass its no more jam and easy to reach the airport

hotel ciputra best known as all you can find in a hotel.. next to shopping mall, which appearently has its own big mall as Ciputra Mall.. as easy access to airport.. the comfy lounge, best breakfast food with many choices and also variety in indonesian food..shopping mall has also many shop which is sells many kind off things.. even souvenier shop, anykind off food, and also a cinema..its really the place which i'm going to stay for the next visit to Jakarta.

Reviewed September 01, 2010

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Dear Valued Customer, Thank you very much for posting your online review about the service and our hospitality on Agoda. Rest assured that we value greatly your honest feedback and that we have taken care of all your points accordingly. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager

Responded August 31, 2017
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
Lences from Singapore
Business traveler
Deluxe Queen
Stayed 2 nights in September 2018

Comfortable and Convenient”

Situated in West Jakarta, with Mal Ciputra just next door, this hotel is very convenient. I had to travel to the business district for a couple of occasions, but getting a blue bird cab is effortless and quick. All I needed to do was request for it at the door, and a cab will reach the lobby in a minute or so. Hotel is clean, and staff is really friendly. All in all, a * * * * * stay for me. Great Service mates!

Reviewed September 28, 2018

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Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda. We are very pleased to read that you had an excellent stay with us. It is gratifying to know that you particularly value our hotel facilities, adjacent to the mall and the service provided by our staff to be convenient for your needs. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. It is part of our service culture to ensure that we exceed the guest’s expectation. Looking forward to welcoming you back in our hotel! Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

Responded October 02, 2018
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
9.3
Exceptional
Vishwagith from Sri Lanka
Couple
Grand Deluxe Double Room
Stayed 2 nights in November 2012

Comfortable stay and superb service”

Closer to the air port , nice mall where easy to do shopping

Stay was comfortable and the staff service is well customer oriented. I enjoyed with the wide spread of food.Rooms were very clean and tidy. It is the key plus point of the ciputra hotel.Further as shopping mall is adjoining to the hotel we could able to do our quick shopping with the limited time of stay.Finally the other advantage is the time saving of reaching to airport as hotel is situated at less traffic congested area. I would recommend to anybody to experience the relaxing and comfortable stay in hotel ciputra.

Reviewed December 04, 2012

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Dear Valued Customer, Thank you very much for posting your online review about the service and our hospitality on Agoda. Rest assured that we value greatly your honest feedback and that we have taken care of all your points accordingly. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager

Responded August 30, 2017
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
Chin from Malaysia
Business traveler
Deluxe Queen
Stayed 2 nights in February 2020

Good Experience”

Hotel Ciputra is clean, located strategically, with comprehensive facilities and friendly services. If you go to Jakarta, Ciputra is a very good choice and great pricing.

Reviewed February 07, 2020

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Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda. We are very pleased to read that you had an excellent stay with us. It is gratifying to know that you particularly value our hotel, cleanliness, strategic location and hospitality of our staff to be convenient for your needs. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. It is part of our service culture to ensure that we exceed the guest’s expectation. Looking forward to welcoming you back in our hotel! Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

Responded February 09, 2020
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
8.7
Excellent
Kevin from United Kingdom
Family with young children
Stayed 3 nights in June 2010

Ciputra Hotel, Jakarta”

Location & Value for money
None

Whenever we go to Jakarta we stay at the Ciputra Hotel. It is an excellent location at the western end of the city centre and very conveniently it is attached to a large shopping Mall so if you dont want to fight the Jakarta traffic you can get everything you need without leaving the building. Friendly staff & the best dining area of any hotel I know

Reviewed June 12, 2010

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Dear Valued Customer, Thank you very much for posting your online review about the service and our hospitality on Agoda. Rest assured that we value greatly your honest feedback and that we have taken care of all your points accordingly. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager

Responded August 31, 2017
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
9.6
Exceptional
Darren from Australia
Business traveler
Grand Deluxe Double Room
Stayed 2 nights in April 2018

2 night stay for work”

A good location, not too far from the airport or the city centre with Jakarta traffic. This is my second stay at the hotel. Nice quiet hotel, on the 11th floor, clean and tidy room, clean bathroom. Staff are polite and attentive and want to ensure you have a good stay. Breakfast is good with a wide assortment of local and international food. Plenty to eat each morning with fresh coffee and juice. Had an excellent stay, consistent good service. Thank you

Reviewed April 17, 2018

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Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel and found that our good location, good staff, clean room, food and the hospitality of our staff to be convenient for your need. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. Thank you very much for your patronage. We look forward to welcoming you back in our hotel in your next visit! We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager

Responded April 17, 2018
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
8.3
Excellent
Mohd from Singapore
Family with teens
Deluxe Queen
Stayed 1 night in December 2010

Awesome Location and modern rooms”

Location, cleanliness, convenient and good service
Breakfast

Hotel Ciputra is very conveniently located, with a big shopping mall below and also walking distance to nearby malls like Central Park and Taman Anggerik. The room's interior was modern, sleek and extremely clean. The wardrobe comes with full length mirrors which are not found in most hotels. It was also spacious and the decor was very welcoming. Ciputra is definitely a must-stay for travelers seeking a modern, conveniently located and affordable hotel in Jakarta.

Reviewed December 11, 2010

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Dear Valued Customer, Thank you very much for posting your online review about the service and our hospitality on Agoda. Rest assured that we value greatly your honest feedback and that we have taken care of all your points accordingly. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager

Responded August 31, 2017
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
7.2
Very good
Zoe from Hong Kong SAR, China
Business traveler
Deluxe Queen
Stayed 1 night in January 2016

Good location, heart of city ”

Second business trip to Jakarta during mid of Jan, stay 3 nights at hotel Ciputra jakarta ,location is convenience to everywhere, have a Ciputra mall connect all food easy to find and have foot massage shop around RP80,000/hr quite nice. shop are mostly local brand. have some bad smell and ask the housekeeping to spray and better. inside the bedroom is good and comfortable, however should improve the cleanliness of bathroom, the facilities are quite old , like washing basin & mirror area, especially the shower lotus head is not well use (shower head is clog thats why water comes out not concentrate, even you turn the shower head into water tap style, the water comes all to the wall...) , i asked the reception if have other rooms or rooms type which shower can take and hold by hands but they answered me all room types is same..also the bath tub is very slipper even you put the small anti slip-mat inside, out of the mat area is terrible slipper.. . that the reason I decide to shift hotel on last night (that day happened bomb case too) to Kelapa Gading. Breakfast buffet has alot of choices. overall is ok.

Reviewed February 13, 2016

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Dear Valued Customer, Thank you very much for posting your online review about the service and our hospitality on Agoda. Rest assured that we value greatly your honest feedback and that we have taken care of all your points accordingly. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager

Responded August 23, 2017
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
8.8
Excellent
Kamarul from Malaysia
Family with teens
Deluxe Queen
Stayed 3 nights in June 2018

Love every second of it”

Located at Grogol, Ciputra is the best hotel that one could ask for. Near shopping mall, great service, nice breakfast and buffet. I enjoy every second of it. Amazing room and service worth paying for.

Reviewed July 05, 2018

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Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel and found that our location, breakfast and service. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

Responded July 11, 2018
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
8.8
Excellent
gerhardus from Netherlands
Business traveler
Stayed 2 nights in March 2017

Whatever you want , Ciputra has it!”

*Easy to reach from airport , however the traffic makes it sometimes difficult. * Restaurant and breakfast are on a high level * The mall is directly connected to the hotel and whatever you like to buy you can find. * Therfore Ciputra is already more as 20 years my rest point in Jakarta.

Reviewed March 18, 2017

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Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel! Hospitality Regards, General Manager

Responded August 03, 2017
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
8.0
Excellent
Lee from Hong Kong SAR, China
Business traveler
Deluxe Queen
Stayed 1 night in January 2011

Nice Hotel in Jakarta”

Shopping Complex, Avoid Traffic Jam, Close the the airport
No

Located in Jakarta city center, nice scene of night! There is a path to Mal Ciputra just next to the lobby, anything you can buy, you can eat. Also I went to Mal Taman Anggrek and Central Park, modern Shopping Complex just few minutes walk. (But better by taxi as it is dangerous walk on the street. When getting to the airport, just 30mins journey by taxi, stay in this hotel can avoid the traffic jam as it is next to the highway entrance. As you know when you stay in Jakarta, traffic jam is a kind of unforgettable, horrible experience.

Reviewed January 11, 2011

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Dear Valued Customer, Thank you very much for posting your online review about the service and our hospitality on Agoda. Rest assured that we value greatly your honest feedback and that we have taken care of all your points accordingly. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager

Responded August 31, 2017
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
8.3
Excellent
SZE from Malaysia
Business traveler
Deluxe Queen
Stayed 1 night in April 2013

Great location hotel”

Great location, near to shopping center and restaurants and comfortable room

It was the 4th times I would stay at Hotel Ciputra due to its strategic location. The hotel can link to a shopping center made my business trip less hassle as sometimes we didn't have much time to spend at outside to seek for food. With this convenience, we can have our meal whenever we back to hotel. If we finish our meeting early, we can enjoy the shopping time nearby as well. I reckon I will back to Hotel Ciputra if I go to Jakarta again next time.

Reviewed May 08, 2013

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Dear Valued Customer, Thank you very much for posting your online review about the service and our hospitality on Agoda. Rest assured that we value greatly your honest feedback and that we have taken care of all your points accordingly. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager

Responded August 30, 2017
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
8.4
Excellent
Amir from Pakistan
Business traveler
Deluxe Double Room
Stayed 2 nights in December 2019

Nice hotel , Ciputra mall entrance from hotel loby, Staff very good, Airport 35 minutes only”

Nice hotel , Ciputra mall entrance from hotel loby so u can have Shoping + many restaurant , kfc , piza hut, burger king ,AW, dunkin donuts , aunty anie , any many restaurant u can inside mall timings 10am-10 pm , Hotel Staff very good, co operative, outstanding , i asked them Grab taxi booking, they did it by themselve and came forward with me till i sitt in Grab Taxi. amazing Airport 35 minutes only drive, Local transport use Grab Drive , like uber , cheaper than taxi. Hotel Nice, clean ,Big , Bath room little old , Hotel rating 4 star ok Big Lobby , Many Varieties of food in breakfast . Reception Staff Five Star ***** , never seen such Co operative, helpful staff in any country.

Reviewed January 01, 2020

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Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review and rating about the service and our hospitality on Agoda. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel and you are very pleased with hotel’s location which adjacent to the shopping mall, cleanliness and service from our staff. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager & Cluster GM HCJ and Hotel Ciputra Semarang

Responded January 05, 2020
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
8.8
Excellent
gerhardus from Netherlands
Business traveler
Deluxe Double Room
Stayed 3 nights in October 2016

Good location to relax”

After a busy day, important is that you can relax, with the Ciputra Mall as part of the hotel you can relax your mind with to go around and to find enough coffee shops or restaurants or simple go for shopping.Ciputa is already for more as 15 years my second home when I go to Jakarta.

Reviewed October 29, 2016

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Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager

Responded August 14, 2017
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
8.3
Excellent
WEE from Singapore
Business traveler
Stayed 2 nights in June 2012

Good service and value for money.”

Near Airport

I have stayed at Ciputra for about 10 times. The location is near the West of Jakarta and is relatively close to the Airport. Travelling to the airport for morning departures or evening arrivals (rush hours) is relatively pain free as compared to a hotel in the centre of Jakarta. The service is good. I had to print a business document and the staff went out of their way to assist me. There is a shopping mall with supermarket connected to the hotel and buying necessities or shopping is a breeze.

Reviewed June 29, 2012

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Dear Valued Customer, Thank you very much for posting your online review about the service and our hospitality on Agoda. Rest assured that we value greatly your honest feedback and that we have taken care of all your points accordingly. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager

Responded August 31, 2017
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
8.3
Excellent
KENNETH from Malaysia
Couple
Deluxe Queen
Stayed 3 nights in September 2011

Clean hotel with great service”

Service was great & transport was not a problem as the staff were ever so willing to hail a 'bluebird' taxi, best of all the taxi drivers did not overcharge.

we thoroughly enjoyed our 3 nights stay at ciputra. the room was clean & the bed comfortable. most of all, the entire staff were helpful & it was service with a smile. breakfast was adequate & although it was clearly stated that breakfast hours was from 6 to 10 am. they allowed guests who were a little late to enjoy a leisurely breakfast & even went from table to table to inform that the buffet would be cleared at about 10.30. we would definitely stay at this hotel on our next trip to jakarta.

Reviewed September 23, 2011

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Dear Valued Customer, Thank you very much for posting your online review about the service and our hospitality on Agoda. Rest assured that we value greatly your honest feedback and that we have taken care of all your points accordingly. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager

Responded August 31, 2017
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
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