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Hotel Ciputra Jakarta
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8.1 Excellent location
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8.1Location
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Very good
From 2241 reviewsSee what guests said
7.6
83% would recommend to a friend
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

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Room choices
Deluxe Queen
...
  • City view
  • 31 m²/334 ft²
  • 2 single beds or 1 double b...
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Grand Deluxe Double Room
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  • City view
  • 37 m²/398 ft²
  • 1 queen bed
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Executive Queen
...
  • Pool view
  • 31 m²/334 ft²
  • 2 single beds or 1 double b...
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Deluxe Twin
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  • City view
  • 31 m²/334 ft²
  • 2 single beds
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Standard Twin Room
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  • 31 m²/334 ft²
  • Shower
  • 2 single beds
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Executive Double or Twin Room
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  • 31 m²/334 ft²
  • Shower
  • 1 double bed
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Suite
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  • 63 m²/678 ft²
  • Shower
  • 1 king bed
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Executive Twin
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  • Pool view
  • 27 m²/291 ft²
  • 2 single beds or 1 double b...
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Grand Deluxe Queen with Breakfast
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    Verified guest reviews

    Agoda Reviews (2241)
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    Cleanliness7.7
    Facilities7.6
    Location8.1
    Room comfort and quality7.6
    Service7.7
    Value for money7.4
    Provided by verified guests of Agoda
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    Showing 1889 verified guest comments
    12345
    10.0
    Hun from Malaysia
    Business traveler
    Deluxe Queen
    Stayed 3 nights in January 2018
    Excellent Hotel with good location
    The hotel is excellent and good location. I loss my wallet in teksi, the staff here help me to contact the teksi centre and I manage to get back my wallet. Excellent staff here.
    Reviewed January 18, 2018
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    10.0
    Mohammed from Australia
    Family with young children
    Deluxe Queen
    Stayed 3 nights in January 2018
    Great Hotel
    Friendly staff, hotel connected to mall, plenty of choices for breakfast, gym- lots of equipment and nice swimming pool. I always stay here when I’m in Jakarta.
    Reviewed January 17, 2018
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    7.6
    haytham from United Arab Emirates
    Couple
    Deluxe Twin
    Stayed 2 nights in December 2017
    nice hotel but old . attached to mall
    nice stay . old hotel but nice staff and location
    Reviewed January 16, 2018
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    8.0
    Lim from Singapore
    Solo traveler
    Deluxe Queen
    Stayed 2 nights in January 2018
    Nice location with mall n movie by the side
    Friendly staff n good location, with nice mall or movie theatre.
    Reviewed January 14, 2018
    Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel and found that our friendly staff, good location with nice mall or theater and to be convenient for your need. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager
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    Hotel Ciputra Jakarta
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    4.0
    Yip from Japan
    Solo traveler
    Deluxe Queen
    Stayed 1 night in December 2017
    You can get better hotel at its price.
    I only stay for its quick mall access.
    Reviewed January 13, 2018
    Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel and found that our location which adjacent to the shopping mall to be convenient with you. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager
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    Hotel Ciputra Jakarta
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    10.0
    Adel from Saudi Arabia
    Solo traveler
    Deluxe Queen
    Stayed 1 night in December 2017
    Good location
    Outdated hotel but still clean and luxury especially the room. halls need some refurbishment. location is awesome near all big shopping malls in Jakarta. price is competitive.. It's my second time to stay here and won't be the last :)
    Reviewed January 12, 2018
    Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda. We are delighted to hear that you enjoyed our hotel and you were very pleased with centralized location and our price is competitive. It is always encouraging for us to know that our team associates endeavor to exceed guest expectations as it is part of our hospitality DNA. Thank you very much for both your positive feedback. We look forward to welcoming you back in our hotel in your next visit! Hospitality Regards, Michael G. Perdikaris General Manager
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    Hotel Ciputra Jakarta
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    7.2
    Darren from Malaysia
    Business traveler
    Deluxe Queen
    Stayed 2 nights in October 2017
    Not a bad hotel
    Old mall beside, if you have business nearby it would be sensible to stay here. Its pretty far from town with the traffic.
    Reviewed January 08, 2018
    Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda. We are delighted to hear that you enjoyed our hotel and you were very pleased with centralized location and shopping mall. It is always encouraging for us to know that our team associates endeavor to exceed guest expectations as it is part of our hospitality DNA. Thank you very much for both your positive feedback. We look forward to welcoming you back in our hotel in your next visit! Hospitality Regards, Michael G. Perdikaris General Manager
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    Hotel Ciputra Jakarta
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    3.6
    imam from Indonesia
    Family with teens
    Grand Deluxe Double Room
    Stayed 1 night in January 2018
    Worst... unforgotten experience for check in, wifi and tv cable for 4 Star Hotel in capital city
    Check in policy is after 2 pm, I booked for 2 grand deluxe room by Agoda for my family (parents & 2 adult children), but.. came in at 4.30 pm and got 1 room at 6 pm and another one at 7.30 pm !!!!!!. The only reason was because the lack of bed linen to prepare room(s) ?? Wifi connection was very2 bad. Next day : TV cable was off untill we checked out at 1 pm. Not recommended hotel even it have good location and integrated with mall.
    Reviewed January 03, 2018
    Dear Valued Customer, Greetings from Hotel Ciputra Jakarta! We would like to thank you for posting your constructive feedback on Agoda; here at our hotel we take very seriously all guest comments as we strive daily to exceed all our guest’s expectations with passion and professionalism that are part of our hospitality DNA. We would like to apologize profusely regarding your experience with us as we failed to meet your expectations. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests. We are looking forward to welcoming you back in our hotel in the near future and we sincerely promise that this time around we will make it up for you! Hospitality Regards, Michael G. Perdikaris General Manager
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    Hotel Ciputra Jakarta
    1 traveler found this review helpful. Did you?|
    9.6
    ANDIKA from Indonesia
    Couple
    Deluxe Queen
    Stayed 1 night in December 2017
    Good location and good view
    Overall recomended
    Reviewed January 01, 2018
    Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel to be convenient with you. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager
    Show more
    Hotel Ciputra Jakarta
    Did you find this review helpful?|
    7.2
    Indra from Indonesia
    Family with young children
    Grand Deluxe Double Room
    Stayed 2 nights in December 2017
    Non smoking room
    Make sure that room available cause i had a non smoking room issue. Its very important if we had alergic
    Reviewed December 30, 2017
    Dear Valued Customer, Thank you very much for posting your online review about the service and our hospitality on Agoda. Rest assured that we value greatly your honest feedback and that we have taken care of all your points accordingly. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager
    Responded January 02, 2018
    Hotel Ciputra Jakarta
    1 traveler found this review helpful. Did you?|
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