Exterior view, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International in Surabaya
Executive Club Deluxe King - Room plan, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International in Surabaya
Lobby, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International in Surabaya
Restaurant, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International in Surabaya
View, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International in Surabaya
Lobby, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International in Surabaya
Facilities, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International in Surabaya

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Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Jl. Mayjen Sungkono Kav.87 - 89, Surabaya Center, Surabaya, Indonesia, 60224 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Surabaya Center part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Surabaya

Check-in [24-hour]

Airport transfer

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

7 travelers have booked today.

8.9Excellent

3,548 reviews

3,548 reviews

See map

9.2Exceptional

Location rating score

Exceptional location - 1.96 kilometers from city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Ciputra World Surabaya
320 m
Ciputra World Mall
320 m
Museum 45
420 m
Popular landmarks
Surabaya Town Square
1.5 km
Surabaya's Zoo
2.3 km
Bungkul Park
2.5 km
Tunjungan Plaza
4.0 km
Monkasel (Submarine Monument)
4.0 km
Closest landmarks
Desperados Bar
250 m
Embassy of China
350 m
Puskesmas Pembantu Gunungsari
560 m
Posyandu Sartika
610 m
Klinik Alma Karya
770 m
Value for money8.8
Distance to city center3.8 km
Location rating9.2
Nearest airportJuanda International Airport (SUB)
Distance to airport12.4 km

Rooms available at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Excellent
Room comfort & quality

8.6

Executive Club Deluxe King
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Deluxe King Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Club Deluxe Twin
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Deluxe Twin
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Grand Deluxe
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Executive Deluxe Twin Room
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Grand Deluxe Twin
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Deluxe Room
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
Enter dates to see prices
Executive Club Grand Deluxe Room
...
  • Room size: 37 m²/398 ft²
  • Outdoor view
  • 1 king bed and 2 single bed...
Enter dates to see prices

Top things to do in Surabaya

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does Hotel Ciputra World Surabaya managed by Swiss-Belhotel International have bars on-site?

Delight in your trip the perfect way with a beverage in your hand at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International's bar available right in front of your doorstep for when you need a drink or two.

Does Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offer spa services?

You can enjoy your stay at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International much more by making the most of the property's available spa services that are offered for all its guests to make your evening or night even better.

Are there ATM on-site at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Absolutely! The perks of staying at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International include an on-site ATM, providing customers with easy access point for cash withdrawal and remaining worry-free throughout your trip.

What is the average travel time to a nearby airport from Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

The average travel time to get from Hotel Ciputra World Surabaya managed by Swiss-Belhotel International to the airport is 21 minutes, but please keep in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

What are the property's policies for children's bedding at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International's policy concerning children's bedding considers guests age 6 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

What was the average room rate for Hotel Ciputra World Surabaya managed by Swiss-Belhotel International been in the past month?

The average room rate for Hotel Ciputra World Surabaya managed by Swiss-Belhotel International in the past month is 987237.48 IDR, compared to city's average of 316316.64 IDR.

What is the average rating that verified Families with older children have given to Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Past families with older children that have stayed at this property have given Hotel Ciputra World Surabaya managed by Swiss-Belhotel International an average rating of 9.1. You can check out more specific customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Verified local travelers that have stayed at this property have given Hotel Ciputra World Surabaya managed by Swiss-Belhotel International an average rating of 9.4. You can look up on more detailed customer testimonials, and comments for this property down in the review section.

What is the nearest train, metro, or bus station to Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

The nearest train, metro, or bus station is Gedangan, 10902.43 m away from Hotel Ciputra World Surabaya managed by Swiss-Belhotel International.

What time is check-in and check-out at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated hours may be charged an additional fee.

More about Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

More about Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Experience Luxury and Convenience at Hotel Ciputra World Surabaya

Located in the vibrant city of Surabaya, Indonesia, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offers a luxurious and convenient stay for both business and leisure travelers. With its prime location and top-notch amenities, this 5-star hotel is the perfect choice for those seeking a memorable stay in Surabaya. Step into the world of elegance as you enter the hotel's modern and stylish lobby. The hotel boasts 212 well-appointed rooms, each designed with comfort and sophistication in mind. Whether you choose a Deluxe Room, a Premier Room, or a Suite, you can expect spacious interiors, plush bedding, and contemporary furnishings that create a welcoming and relaxing ambiance. Convenience is key at Hotel Ciputra World Surabaya. With a check-in time from 02:00 PM and a check-out time until 12:00 PM, guests have ample time to settle in or explore the city without feeling rushed. The hotel's close proximity to the airport, which is only 21 minutes away, makes it an ideal choice for travelers looking for a hassle-free journey. Additionally, the hotel is conveniently located just 3.8 km from the city center, allowing guests easy access to Surabaya's attractions and business districts.

Unwind and Indulge in Hotel Ciputra World Surabaya's Luxurious Entertainment Facilities

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offers a wide range of entertainment facilities to ensure a truly unforgettable stay. Indulge in a shopping spree at the hotel's exclusive shops, where you can find a variety of stylish fashion, accessories, and souvenirs. After a day of exploring the city, head to the bar for a refreshing cocktail or a fine selection of wines, perfect for unwinding and socializing with friends or colleagues. For those seeking relaxation and rejuvenation, the hotel offers a massage service that will melt away any stress or tension. Pamper yourself further with a visit to the hot tub, sauna, or spa, where you can indulge in a soothing and invigorating experience. If you prefer a more social setting, the shared lounge/TV area provides a comfortable space to relax and catch up on your favorite shows or sports events. With its luxurious entertainment facilities, Hotel Ciputra World Surabaya ensures that every guest's stay is filled with comfort, enjoyment, and relaxation.

Stay Active at Hotel Ciputra World Surabaya's Sports Facilities

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offers an array of top-notch sports facilities to cater to the active traveler. Whether you are looking to swim, work out, or simply relax by the pool, this hotel has you covered. Start your day with a refreshing dip in the indoor pool, perfect for those who prefer a more private and controlled swimming environment. The pool area is spacious and well-maintained, providing a serene atmosphere for guests to unwind and enjoy a leisurely swim. For fitness enthusiasts, the hotel boasts a state-of-the-art fitness center equipped with modern exercise machines and equipment. Whether you prefer cardio workouts or strength training, you will find everything you need to stay in shape during your stay. The fitness center is spacious and well-lit, creating a motivating environment to push yourself to new limits. If you prefer to soak up the sun while staying active, the hotel also offers an outdoor pool. Surrounded by lush greenery and loungers, this pool is the perfect spot to relax and take a refreshing swim amidst the tropical ambiance. Best of all, access to the fitness center is complimentary for all guests, allowing you to maintain your fitness routine without any additional cost. So whether you are a fitness enthusiast or simply looking to unwind and relax, Hotel Ciputra World Surabaya has the sports facilities to cater to your needs.

Convenience Facilities at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offers a range of convenience facilities to ensure a comfortable and hassle-free stay for guests. With 24-hour room service, guests can enjoy delicious meals and snacks delivered straight to their doorstep at any time of the day or night. The hotel also provides laundry service, allowing guests to have their clothes cleaned and pressed without leaving the premises. For added convenience, the hotel offers safety deposit boxes where guests can securely store their valuable belongings. The concierge is available to assist with any requests or inquiries, ensuring a seamless stay. Wi-Fi is available in public areas, allowing guests to stay connected and browse the internet. In addition, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International features a designated smoking area for those who smoke. Free Wi-Fi is also available in all rooms, allowing guests to stay connected and work or relax from the comfort of their own space. Other convenience facilities include dry cleaning services, express check-in/check-out, luggage storage, and a convenience store where guests can purchase daily essentials. Daily housekeeping ensures that rooms are kept clean and tidy throughout the stay. With these convenience facilities, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International aims to provide a comfortable and hassle-free experience for all guests.

Convenient Transport Facilities at Hotel Ciputra World Surabaya

At Hotel Ciputra World Surabaya managed by Swiss-Belhotel International, guests can enjoy a range of convenient transport facilities that make exploring the city a breeze. The hotel offers airport transfer services, ensuring a hassle-free arrival and departure for guests. Whether you're arriving from or heading to Juanda International Airport, the hotel's dedicated transfer service will ensure a smooth and comfortable journey. For those looking to explore Surabaya and its surrounding attractions, the hotel provides tours and ticket services. Whether you want to visit the iconic Suramadu Bridge, explore the historic Arab Quarter, or go shopping in the vibrant city center, the hotel can help you arrange your itinerary and provide you with all the necessary tickets. In addition to these services, Hotel Ciputra World Surabaya also offers valet parking and a car park onsite, making it convenient for guests who prefer to drive. If you're looking to explore the city on your own, the hotel also provides car hire services, allowing you to have the freedom to discover Surabaya at your own pace. For those who prefer to use public transportation, the hotel offers a taxi service, ensuring that you can easily get around the city. With its comprehensive range of transport facilities, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International ensures that guests have everything they need for a comfortable and convenient stay in Surabaya, Indonesia.





Indulge in a Culinary Delight at Hotel Ciputra World Surabaya

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offers an array of dining facilities that will satisfy even the most discerning palates. Whether you are in the mood for a quick bite or a leisurely meal, this hotel has got you covered. Start your day with a sumptuous breakfast buffet, featuring a wide selection of local and international dishes to fuel your day of exploration. For a casual and convenient dining experience, head to the coffee shop, where you can enjoy a variety of freshly brewed coffees, teas, and light snacks. If you prefer a more formal setting, the hotel's restaurant offers a diverse menu of delectable dishes prepared by skilled chefs. From local Indonesian specialties to international favorites, there is something to please every taste bud. Additionally, Hotel Ciputra World Surabaya takes pride in its halal restaurant, ensuring that Muslim guests can dine with peace of mind. With 24-hour room service available, you can also enjoy a delicious meal in the comfort of your own room, anytime you desire. The hotel's commitment to daily housekeeping ensures that your dining experience is always accompanied by a clean and inviting atmosphere. Indulge in a culinary delight at Hotel Ciputra World Surabaya and let your taste buds embark on a memorable journey.

Luxurious and Spacious Rooms at Hotel Ciputra World Surabaya

Indulge in a world of comfort and elegance at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International. With a variety of room types to choose from, your stay at this hotel is bound to be a memorable one. The Deluxe Queen Room offers a cozy retreat with its 30 square meters of space and a comfortable Queen bed. If you prefer separate beds, the Deluxe Twin Room is the perfect choice, also offering 30 square meters of space. For a touch of luxury, the Executive Deluxe King Room provides a spacious haven with its 1 King bed. Likewise, the Executive Deluxe Twin Room offers the same level of comfort with its 2 Single beds. For those seeking extra space, the Executive Grand Deluxe Room boasts 37 square meters of luxurious accommodation with the option of 2 Single beds or 1 Double bed. If you're looking for a unique Hollywood-style experience, the Executive Hollywood Style Twin Room is sure to impress with its 37 square meters of space. The Grand Deluxe King and Grand Deluxe Twin rooms, both spanning 37 square meters, offer a blend of sophistication and comfort. If you desire the ultimate indulgence, the Suite is the perfect choice, featuring a generous 60 square meters of space and a plush Double bed. Lastly, the Superior Deluxe King Room and Superior Deluxe Twin Room, both offering 33 square meters of space, provide a serene and relaxing atmosphere. Booking these exquisite rooms on Agoda ensures that you receive the best prices available, allowing you to enjoy luxury without breaking the bank. With Agoda's user-friendly platform, you can easily browse through the room options, compare prices, and secure your reservation hassle-free. Experience the epitome of comfort and convenience at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International by booking your stay on Agoda today!

Experience the Vibrant Surabaya Center

Surabaya Center is a bustling district located in the heart of Surabaya, Indonesia. As the second-largest city in the country, Surabaya is a vibrant metropolis that offers a unique blend of modernity and rich cultural heritage. Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is perfectly situated in Surabaya Center, allowing guests to easily explore and experience all that this dynamic area has to offer. The hotel is surrounded by a myriad of shopping malls, entertainment venues, and dining options, making it an ideal choice for both leisure and business travelers. From the hotel, guests can take a short walk to Ciputra World Mall, a premier shopping destination that houses a wide range of international brands, restaurants, and a cinema. For those seeking a taste of local cuisine, the nearby Tunjungan Plaza offers a variety of traditional Indonesian dishes and street food. Additionally, Surabaya Center is home to several cultural landmarks, including the iconic Surabaya Town Hall and the historic Heroes Monument, providing insight into the city's past. With its central location and vibrant surroundings, Surabaya Center is the perfect base for exploring the best of Surabaya.

Convenient Transportation from Surabaya Airports to Hotel Ciputra World Surabaya

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is a luxurious hotel located in the heart of Surabaya Center, making it a popular choice for both business and leisure travelers. When it comes to reaching the hotel from the nearest airports, Surabaya offers two main options: Juanda International Airport and Abdul Rachman Saleh Airport. For travelers arriving at Juanda International Airport, the most convenient way to reach Hotel Ciputra World Surabaya is by taxi. Taxis are readily available outside the airport terminal, and the journey to the hotel takes approximately 30 minutes, depending on traffic conditions. Alternatively, the hotel also provides airport transfer services upon request, ensuring a hassle-free arrival experience. If you arrive at Abdul Rachman Saleh Airport, located in Malang, approximately 90 kilometers from Surabaya, the most convenient option is to take a taxi or arrange for a private car transfer. The journey from the airport to Hotel Ciputra World Surabaya takes around 2 hours, offering scenic views of the East Java countryside along the way. The hotel's concierge can assist in arranging transportation, ensuring a smooth and comfortable journey for guests.

Discover Surabaya's Iconic Landmarks near Hotel Ciputra World Surabaya

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is ideally located near some of Surabaya's most iconic landmarks and attractions. Just a short distance away, you will find the Sampoerna Museum, which offers a fascinating glimpse into the history of Indonesia's most famous clove cigarette brand. Immerse yourself in the rich cultural heritage of Surabaya at the Ampel Mosque, a historic mosque that dates back to the 15th century and is known for its vibrant atmosphere and bustling street market. For those seeking outdoor relaxation, Bungkul Park is a beautiful green oasis in the heart of the city. Take a leisurely stroll along its pathways, enjoy a picnic, or simply unwind amidst its lush surroundings. Another must-visit attraction is the Suramadu National Bridge, an architectural marvel that connects Surabaya with the island of Madura. Marvel at the breathtaking views of the city and the Madura Strait as you cross this iconic bridge. In addition to these landmarks, Hotel Ciputra World Surabaya is also conveniently located near other popular attractions such as Monkasel (Submarine Monument), Tugu Pahlawan, Surabaya's Zoo, Muhammad Cheng Hoo Mosque, and Jembatan Merah. Whether you are a history enthusiast, nature lover, or simply looking to explore the vibrant city of Surabaya, this hotel offers the perfect base to discover all that this fascinating destination has to offer.

Convenient Access to Public Transport Stations near Hotel Ciputra World Surabaya

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offers convenient access to several public transport stations, making it an ideal choice for travelers looking to explore Surabaya and its surrounding areas. The hotel is located near Semut Train Station, Gubeng Train Station, Surabaya Kota, Sidotopo Train Station, Ngagel, and Pasar Turi Train Station. Guests staying at Hotel Ciputra World Surabaya can easily access these public transport stations, providing them with a hassle-free way to navigate the city. Whether you want to explore the historic sites of Surabaya or visit the vibrant local markets, these transport options offer a convenient and efficient way to get around. With frequent train services and well-connected routes, guests can easily reach popular attractions and explore the city's hidden gems. So, whether you're a business traveler or a tourist, Hotel Ciputra World Surabaya's proximity to these public transport stations ensures that you can conveniently explore all that Surabaya has to offer.

Delicious Dining Options at Hotel Ciputra World Surabaya

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is surrounded by a plethora of fantastic dining options. Just steps away from the hotel, you will find a variety of restaurants that cater to every palate. Aiola Eatery offers a delightful fusion of Indonesian and Western cuisine, while BONCAFE MANYAR KERTOARJO is a great spot for coffee lovers. For seafood enthusiasts, Layar Seafood KH Abdul Wahab Siamin is a must-visit, serving up fresh and flavorful seafood dishes. If you're in the mood for some delicious noodles, head to Apeng Kwetiau Medan - Kedung Doro. Sate Klopo Ondomohen Bu Asih - Walikota Mustajab is renowned for its succulent coconut-infused satay, while Soto Ayam 'Cak To' Undaan Wetan is the go-to place for a comforting bowl of chicken soup. For those craving the rich flavors of Javanese cuisine, Rawon Setan - Embong Malang is a popular choice. Soto Ambengan Pak Sadi is another local favorite, serving up traditional Javanese soto. Wapo Resto - Airlangga is perfect for those looking for a cozy and intimate dining experience, while Bon Ami Restaurant offers a wide selection of international dishes. With such a diverse range of dining options right at your doorstep, Hotel Ciputra World Surabaya ensures that guests will have a truly memorable culinary experience.

Shop 'til You Drop in Surabaya

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is surrounded by a plethora of shopping landmarks that will satisfy any shopaholic's cravings. Just a short distance away, you'll find Central Point Mall, a modern shopping center with a wide range of local and international brands. For those looking for traditional Indonesian souvenirs, Mirota Batik is the place to go, offering a variety of batik textiles and handicrafts. The nearby Bratang Flower Market is a feast for the senses, with vibrant blooms and fragrant flowers. Wisata Rasa is a must-visit for food lovers, offering a wide array of local delicacies and snacks. Pasar Keputran is another bustling market where you can find fresh produce and local goods. If you're in the mood for a more upscale shopping experience, Grand City Mall and Marvell City are both within easy reach. For vintage enthusiasts, Newton Vintage Store is a treasure trove of unique finds. Pasar Genteng is a vibrant market where you can immerse yourself in the local culture and browse through a variety of goods. Lastly, Plaza Tunjungan, one of the largest shopping malls in Surabaya, is just a short distance away, offering a multitude of shops, restaurants, and entertainment options. With such a diverse range of shopping landmarks nearby, Hotel Ciputra World Surabaya is the perfect base for a shopping adventure in Surabaya.

Affordable Luxury at Hotel Ciputra World Surabaya

Indulge in a luxurious stay at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International without breaking the bank. With an average room price of just $64, this hotel offers exceptional value for money in the heart of Surabaya, Indonesia. Compared to the average price of a hotel room in Surabaya, which is $28, Hotel Ciputra World Surabaya provides a superior experience at an affordable rate. Guests can enjoy world-class amenities, stylishly appointed rooms, and impeccable service, all at a fraction of the cost of other hotels in the city. Whether you're a business traveler or a leisure seeker, Hotel Ciputra World Surabaya is the perfect choice for those who appreciate quality and value. Book your stay today and experience the best of Surabaya without breaking your budget.

A Wonderful Stay at Hotel Ciputra World Surabaya

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International has received glowing reviews from its satisfied guests. With its superb cleanliness and excellent service, it is no wonder that visitors are eager to return. The hotel's breakfast is highly praised, with guests describing it as great, delicious, and satisfying. The convenient location of the hotel is another plus point, making it an ideal choice for travelers. The rooms are spacious and offer breathtaking views, ensuring a memorable stay. The friendly and attentive staff further enhance the overall experience, leaving guests feeling welcomed and well taken care of. Hotel Ciputra World Surabaya is truly a great place to stay in Surabaya.

Luxury and Excellence at Hotel Ciputra World Surabaya

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is a haven of luxury and excellence in the heart of Surabaya, Indonesia. With an impressive overall rating of 9.0, this hotel has consistently delighted guests with its exceptional service and world-class facilities. One of the standout features of Hotel Ciputra World Surabaya is its excellent value for money, as reflected in its impressive rating of 8.7. Guests are amazed by the high-quality experience they receive at such a reasonable price. From the moment you step into the elegant lobby, you will be greeted by friendly and attentive staff who go above and beyond to ensure your stay is nothing short of perfect. The hotel's facilities are second to none, earning a remarkable rating of 9.0. Whether you're looking to relax by the stunning outdoor pool, work up a sweat in the state-of-the-art fitness center, or indulge in a rejuvenating spa treatment, Hotel Ciputra World Surabaya has it all. The modern and well-equipped facilities cater to the needs of both business and leisure travelers, providing a seamless blend of comfort and convenience. In addition to its outstanding facilities, Hotel Ciputra World Surabaya is also highly praised for its cleanliness, receiving a remarkable rating of 9.2. Guests can expect immaculate rooms and common areas, ensuring a hygienic and comfortable stay. The attention to detail and commitment to cleanliness is evident throughout the hotel, creating a pleasant and inviting atmosphere. Situated in a prime location, with a rating of 9.1, Hotel Ciputra World Surabaya offers guests easy access to the city's top attractions, shopping centers, and business districts. Whether you're exploring the vibrant city or attending a conference, you'll appreciate the hotel's strategic location. Guests can expect nothing less than exceptional comfort during their stay at Hotel Ciputra World Surabaya, with a rating of 8.6. The spacious and well-appointed rooms provide a tranquil retreat after a long day of exploring or working. The plush beds, modern amenities, and tasteful decor create an ambiance of relaxation and luxury. Last but not least, the staff performance at Hotel Ciputra World Surabaya is truly outstanding, with a rating of 9.0. From the moment you arrive until the time of your departure, the dedicated staff members are always on hand to assist you with a warm smile and genuine hospitality. Their attention to detail and personalized service ensure that every guest feels valued and well taken care of. In conclusion, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is a top choice for travelers seeking luxury, convenience, and exceptional service in Surabaya. With its impressive ratings for value, facilities, cleanliness, location, comfort, and staff performance, this hotel exceeds expectations and promises a memorable stay for every guest.

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Amenities and facilities

Exceptional
Facilities

9

Most talked about facilities

Breakfast

72 mentions

Housekeeping

62 mentions

Swimming Pool

45 mentions

Food & Dining

23 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Pool facilities
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast service
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Ski service
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Kids facilities
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service

Food and dining

Breakfast options
  • Halal
  • Buffet
Restaurants on site
The Gallery Restaurant
  • Cuisine: American, Asian, Chinese
  • Menu: Buffet, A-la-carte

Location

Jl. Mayjen Sungkono Kav.87 - 89, Surabaya Center, Surabaya, Indonesia, 60224
Exceptional
Location

9.2

Airports
  • Juanda International Airport (SUB)
    12.4 km
  • Abdul Rachman Saleh Airport (MLG)
    71.8 km
Public transportation
  • Wonokromo Railway Station
    2.6 km
  • Margorejo
    3.2 km
Hospital or clinic
  • Puskesmas Pembantu Gunungsari
    560 m
Shopping
  • Tunjungan Plaza
    4.0 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Surabaya Town Square
    1.5 km
  • Surabaya's Zoo
    2.3 km
  • Bungkul Park
    2.5 km
  • Tunjungan Plaza
    4.0 km
  • Monkasel (Submarine Monument)
    4.0 km
  • Masjid Nasional Al Akbar Surabaya
    5.0 km
  • Tugu Pahlawan
    5.5 km
  • Suramadu National Bridge
    6.3 km
  • Sampoerna Museum
    7.0 km
  • Pakuwon Food Festival
    9.5 km
Nearby landmarks
  • Desperados Bar
    250 m
  • Ciputra World Surabaya
    320 m
  • Ciputra World Mall
    320 m
  • Embassy of China
    350 m
  • Museum 45
    420 m
  • Puskesmas Pembantu Gunungsari
    560 m
  • Posyandu Sartika
    610 m
  • Klinik Alma Karya
    770 m
  • RS Kodam Brawijaya
    880 m
  • Puskesmas Dukuh Kupang
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until00:00
  • Check-out from00:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee440220 IDR
  • Distance from city center3.8 km
  • Travel time to airport (minutes)21
Extras
  • Breakfast charge (unless included in room price)302500 IDR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors22
  • Number of restaurants1
  • Number of rooms 212
  • Year property opened2014
  • Most recent renovation2014
Parking
  • Daily parking fee0 IDR

Reviews of Hotel Ciputra World Surabaya managed by Swiss-Belhotel International from real guests

8.9
Cleanliness9.3
Location9.2
Service9.1
Facilities9.0
Value for money8.8
Room comfort and quality8.6
High score for Surabaya
Rating
9+ Exceptional (789)
8-9 Excellent (246)
7-8 Very Good (245)
6-7 Good (46)
<6 Below Expectation (64)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 1,390 verified guest comments
12345
10.0
Exceptional
Naz from Brunei Darussalam
Business traveler
Deluxe Twin Room
Stayed 3 nights in March 2023

The best hotel to stay in - good location, clean, friendly and efficient staff. ”

This hotel is ideally located. The rooms are clean, stylish and value for money. Their staff are most friendly and efficient. The buffet breakfast has good variety serving both local and international food. There is a big clean mall nearby with a variety of shops and eateries. Had a great time. Definitely the place to stay in Surabaya.

Reviewed March 06, 2023

Dear Naz, Thank you for choosing to stay with us and taking the time to write a review during your stay with us. We hope that we can provide the excellent service and a memorable moment during stay with us on the next visit. We look forward to your return visit. Stay safe and stay healthy, Rina Anggraini Guest Experience Manager

Responded March 07, 2023
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
10.0
Exceptional
Atilla from Indonesia
Family with young children
Deluxe Twin Room
Stayed 3 nights in March 2023

Pleasant family staycation hotel in Surabaya”

Love the hotel facility and cleanliness. The bedroom is spacious with great view, floor to ceiling window, beautiful bathtub in room. Nice infinity pool and hot jacuzzi.. they have sauna and gym as well. Breakfast has many options of food to choose from. We will be back again for sure!

Reviewed March 25, 2023

Dear Atilla, Thank you for choosing to stay with us and taking the time to write a review during your stay with us. We hope that we can provide the excellent service and a memorable moment during stay with us on the next visit. We look forward to your return visit. Stay safe and stay healthy, Rina Anggraini Guest Experience Manager

Responded March 25, 2023
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
9.6
Exceptional
Rudi from Indonesia
Business traveler
Superior Deluxe Twin
Stayed 2 nights in April 2023

Exceptional”

Friendly and professional staff from lobby floor, to reception, to fitness center, and housekeeping. I was given room on the 21st floor (executive floor) thus the checkin was done in-room, but since it is still considered pandemic time, the executive lounge is currently closed and off limit. But the swimming pool and the fitness center are open until 10PM. Room and bathroom were clean and with fast complimentary wifi. Mattress is a bit too soft for my liking, for I feel my back was 'sinking' a little. But the room is nice and quiet. Bathroom ventilation/exhaust fan didn't seem to work right, since the mirror always gets foggy whenever hot water is used, but all necessary amenities were there and the aroma of the soap/shampoo thankfully not overwhelming. All in all, it is a pleasant stay and conveniently located right next to a mall (Ciputra) with access to the mall on the ground-floor lobby level to the mall's South gate entrance.

Reviewed April 15, 2023

Dear Rudy, Thank you for choosing to stay with us and taking the time to write a review during your stay with us. We do apologize for the inconvenience caused during your stay related with exhaust at bathroom area. We hope that we can provide the excellent service and a memorable moment during stay with us on the next visit. We look forward to your return visit. Stay safe and stay healthy, Rina Anggraini Guest Experience Manager

Responded April 19, 2023
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
10.0
Exceptional
Devinta from Indonesia
Couple
Deluxe Queen Room
Stayed 1 night in December 2022

Such a nice staff!”

The staff was very nice and humble, they ask about our need n like. They have the smile on their smile everytime! The food was also nice n yummy! They have several menu for us from indonesian, english, etc. The hotel was clean both in the room, bathroom, hall, coridors, lift, etc. Thanks for the nice experiences u give!

Reviewed December 18, 2022

Dear Devinta, Thank you for choosing to stay with us and taking the time to write a positive score and feedback during your stay with us. We hope that we can provide the excellent service and a memorable moment during stay with us on the next visit. We look forward to your return visit. Stay safe and stay healthy, Team Management Hotel Ciputra Surabaya

Responded December 19, 2022
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
10.0
Exceptional
Calista from Indonesia
Business traveler
Deluxe Twin Room
Stayed 2 nights in January 2023

Best hotel in the middle of Surabaya city”

Nice and clean room with great service. Full facility that you can enjoy. Bored at the hotel, you can just go down to the mall underneath of it.

Reviewed January 17, 2023

Dear Calista, Terima kasih telah memilih tinggal di Hotel Ciputra World Surabaya dan memberikan score dan feeback positif kepada Kami . Kami senang bila Anda memiliki pengalaman menyenangkan selama masa tinggal Anda bersama kami. Kami siap menyambut Anda kembali. Salam Hangat dan sehat selalu , Rina Anggraini Guest Experience Manager

Responded January 19, 2023
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
12345
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