Hotel Ciputra World Surabaya
See all 41 photos
Deluxe
See all 41 photos
Lobby
See all 41 photos
Lobby
See all 41 photos
Interior view
See all 41 photos
See map
Location
Excellent
8.9
See all 41 photos
Removed from saved list

Hotel Ciputra World Surabaya

Stay in the heart of Surabaya
Have a question for Hotel Ciputra World Surabaya?
Excellent
From 924 reviewsSee what guests said
8.6
  • Airport transfer

  • Heart of the City

  • Free Wi-Fi in all rooms

  • Sauna

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Room choices
8.6
Excellent
Room comfort & quality
5 travelers are looking at this property right nowBook now before it's too late!
Grand Deluxe
...
  • City view
  • 36 m²/388 ft²
  • 1 king bed
Enter dates to see prices
Superior
...
  • City view
  • 33 m²/355 ft²
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe
...
  • City view
  • 30 m²/323 ft²
  • 2 single beds or 1 double b...
Enter dates to see prices
Superior Deluxe With Breakfast
...
  • Shower
Enter dates to see prices
Superior Deluxe
...
    Enter dates to see prices
    Hao Hua Fang [Wu Zao ]
    ...
      Enter dates to see prices
      Hao Hua Ke Fang (Superior)
      ...
        Enter dates to see prices
        Double Or Twin Deluxe Superior
        ...
          Enter dates to see prices
          Double or Twin DELUXE SUPERIOR - BED AND BREAKFAST
          ...
            Enter dates to see prices
            Luxury Room Double Bed
            ...
              Enter dates to see prices
              Have a question for Hotel Ciputra World Surabaya?

              More about Hotel Ciputra World Surabaya

              An overview

              Show more

              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              What they offer

              Show less

              What's nearby

              Show more

              Guest policies

              Show more

              Some helpful facts

              Show more

              Real reviews from real guests

              Agoda Reviews (924)Booking.com Reviews (263)
              8.6
              Excellent
              Filter by guest type:
              Cleanliness9.0
              Facilities8.7
              Location8.9
              Room comfort and quality8.6
              Service8.6
              Value for money8.2
              Provided by verified guests of Agoda
              Filter guest comments by:
              Language
              English
              Bahasa Indonesia
              한국어
              日本語
              more
              Room type
              Deluxe
              Superior
              Grand Deluxe
              Sort guest comments by:
              Search reviews
              Now you can search for any keyword within the reviews
              Showing 698 verified guest comments
              12345
              8.8
              Justinus from Indonesia
              Couple
              Deluxe
              Stayed 2 nights in March 2018
              Fully recommended”
              Nice hotel, good value for money. Located just the side of shopping mall.
              Reviewed April 12, 2018
              Dear Guest, Thank you for your recent stay and for taking the time to write this beautiful online review. All our team are delighted to hear that you were able to enjoy the facilities and our service and we are all looking forward to welcoming you back soon ! Warm regards, Christiane / General Manager
              Responded April 16, 2018
              Hotel Ciputra World Surabaya
              10.0
              Kenneth from Singapore
              Business traveler
              Superior
              Stayed 2 nights in March 2018
              Very nice mall attached”
              Nice mall attached, with good food options and just generally a nice place to wander for a couple of hours. Swimming pool at hotel looks very nice.
              Reviewed April 04, 2018
              Dear valued Guest, Thank you for staying with us and for taking the time to write this nice review! We are happy to hear that you like our location, close to the Ciputra World Mall and that you were satisfied with our rooms, as well as our pool. We are looking forward to welcoming you back soon. Warm regards, Christiane / General Manager
              Responded April 05, 2018
              Hotel Ciputra World Surabaya
              8.8
              susy from Indonesia
              Solo traveler
              Grand Deluxe
              Stayed 1 night in March 2018
              Great hotel to stay”
              The room is spacious, and cozy with modern interior. I love the bathtub. The location is also connected with the mall. The restaurant food is delicious. Recomended for staying here.
              Reviewed April 02, 2018
              Dear Guest, Thank you for your recent stay and for your nice online review. We are delighted to hear that you like the design and layout of our hotel and that you were able to enjoy our breakfast and our Service. We appreciate your recommendation and are looking forward to welcoming you back soon. Thanks again and warm regards, Christiane / General Manager
              Responded April 04, 2018
              Hotel Ciputra World Surabaya
              8.0
              Ang from Singapore
              Couple
              Grand Deluxe
              Stayed 1 night in March 2018
              Very good”
              At Citputra wold mall. Which was good. The staffs doesnt not very good with english. Could hardly understand.
              Reviewed April 01, 2018
              Dear Guest, Thank you for staying with us recently and for giving us your kind and constructive feedback. We took note of the staff's English language ability, It will be shared with the team this morning and we hope we can show the improvements on your next trip to Surabaya. Warm regards, Christiane / General Manager
              Responded April 04, 2018
              Hotel Ciputra World Surabaya
              9.2
              Daniel from Indonesia
              Couple
              Deluxe
              Stayed 1 night in March 2018
              Amazing breakfast”
              Good breakfast and nice pool
              Reviewed March 23, 2018
              Dear Guest, Thank you for staying with us and for giving us your kind feedback. We are delighted to hear that you enjoyed your time here with us and are all looking forward to welcoming you back soon. Warm regards, Christiane / General Manager
              Responded March 27, 2018
              Hotel Ciputra World Surabaya
              8.0
              Kai from Singapore
              Business traveler
              Deluxe
              Stayed 1 night in March 2018
              Next to shopping centre”
              The hotel has good service and security. There is a security scanning station at ground floor and you need your room card in escalator to good to your room. Best of all, hotel was next to shopping centre with good variety of food and a nice cinema.
              Reviewed March 20, 2018
              Dear Valued Guest, Thank you for staying with us recently. It was a great pleasure to share your positive comments with the team this morning and we are all looking forward to serving you again. It's great to hear that you appreciate our service, securitynes and ambience as well as the location adjacent to Ciputra World Mall. Thank you for recommending our hotel. Warm regards, Christiane Wasfy / General Manager
              Responded March 21, 2018
              Hotel Ciputra World Surabaya
              8.0
              Kai from Singapore
              Business traveler
              Deluxe
              Stayed 2 nights in March 2018
              Hotel next to shopping centre”
              The hotel has good service and security. Best of all, was next to shopping centre with good variety of food and nice cinema.
              Reviewed March 20, 2018
              Dear Valued Guest, Thank you for staying with us recently. It was a great pleasure to share your positive comments with the team this morning and we are all looking forward to serving you again. It's great to hear that you appreciate our service, security as well as the location adjacent to Ciputra World Mall. Thank you and Warm regards, Christiane Wasfy / General Manager
              Responded March 21, 2018
              Hotel Ciputra World Surabaya
              9.6
              Surachan from Thailand
              Business traveler
              Deluxe
              Stayed 1 night in March 2018
              Nice design Hotel”
              Very close to Shoppin Mall can walk in 1 min. Everything seem perfect. but for me breakfast still need to improve. (not so varieties)
              Reviewed March 16, 2018
              Dear valued Guest, Thank you for staying with us and for telling us about your experience. We are delighted to hear that you like our hotel and the location connected to Ciputra World Mall. We took note about the breakfast variety and will discuss this with the team right away. Looking forward to welcoming you back soon we remain with warm regards, Christiane / General Manager
              Responded March 20, 2018
              Hotel Ciputra World Surabaya
              10.0
              Denyse from Singapore
              Group
              Grand Deluxe
              Stayed 1 night in March 2018
              Staff was accomodating to our room change”
              The king bed was so comfortable, if we didn't have a fix air ticket back home, we would have paid for another night just to enjoy the bed longer. It fit all 3 young kids and my husband and me. Their toilets were either open concept (glass door and walls) or closed, which we preferred the closed with us being a mixture of boy and girlssss. The staff gave us a few options to change rooms, since they were available. The breakfast was nice and full of variety. Wifi worked great. Swimming pool was the infinity pool on one of the top floors w a beautiful city view (nicer in the evening).
              Reviewed March 14, 2018
              Dear Guest, Thank you for your recent stay and for writing this detailed and amazing online review. We very much appreciate your comments and are delighted to read that even on a short visit, you were able to notice the details and enjoyed our facilities and services, including our infinity pool. Thank you and again and we are all looking forward to welcoming you back soon. Warm regards, Christiane / General Manager
              Responded March 15, 2018
              Hotel Ciputra World Surabaya
              8.0
              Tommy from Malaysia
              Business traveler
              Deluxe
              Stayed 2 nights in March 2018
              Nice 5star hotel”
              Very nice hotel, connected to a shopping centre and good security too
              Reviewed March 13, 2018
              Dear Guest, Thank you for your recent stay and for writing this nice online review. We very much appreciate your comments and are delighted to read that were able to notice the details and enjoyed our facilities and services, including the adjacent Ciputra World Mall. Thank you and again and we are all looking forward to welcoming you back soon. Warm regards, Christiane / General Manager
              Responded March 15, 2018
              Hotel Ciputra World Surabaya
              12345
              This is a popular property. Don't miss out!

              Back to search results

              Back to room choices