Hotel CIQ @ Jalan Trus
Newly built
Free Wi-Fi

Hotel CIQ @ Jalan Trus

86, Jalan Trus, Johor Bahru City Center, Johor Bahru, Malaysia, 80000
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Superior Queen - Bed Hotel CIQ @ Jalan Trus
Superior Queen - Bed
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    Interior view Hotel CIQ @ Jalan Trus
    Interior view Hotel CIQ @ Jalan Trus
    Exterior view Hotel CIQ @ Jalan Trus
    Premium Room - Bed Hotel CIQ @ Jalan Trus
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     Hotel CIQ @ Jalan Trus

    Guest reviews

    7.9
    Very good
    /10
    (456 reviews)See what guests said
    7.6
    Very good

    "Love the cleanliness of the entire place."

    Wendy

    -

    January 3, 2019

    8.1
    Excellent service
    Recommended by 87% of guests

    Property highlights

    Things you'll love

    • 220 meters to public transportation

    • Located in heart of Johor Bahru

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Excellent
    Location
    8.4
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Galleria at Kotaraya20 m
  • Public Mutual Bhd60 m
  • Bank Negara Malaysia100 m
  • Public Bank110 m
  • Gurdwara Sahib120 m
  • Johor Bahru City Square140 m
  • Popular Book Store160 m
  • Persada Johor International Convention Center170 m
  • Bank Kerjasama Rakyat Malaysia Berhad170 m
  • MayBank @ Jalan Tun Abdul Razak180 m
  • This property is in high demand!

    Booked 74 times this week

    Value for money8.1
    Distance to city center0.1km
    Location rating8.4
    Nearest airportSenai International Airport (JHB) - Malaysia
    Distance to airport22.1 km
    Select your room
    Superior Queen
    Superior Queen
    ...
    • Room size: 12 m²/129 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Premium Room
    Premium Room
    ...
    • Room size: 15 m²/161 ft²
    • Street view
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Premium Family Room
    Premium Family Room
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 2 single beds and 1 queen b...
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    Superior King
    Superior King
    ...
    • Non-smoking
    • Shower
    • 1 king bed
    Enter dates to see prices
    1 Double Bed, Non-Smoking, No Window In Room
    1 Double Bed, Non-Smoking, No Window In Room
    ...
    • 1 double bed or 2 single be...
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    Premium King
    Premium King
    ...
    • Non-smoking
    • Shower
    • 1 king bed
    Enter dates to see prices
    Have a question for Hotel CIQ @ Jalan Trus?

    What people love about the property

    • 9.6
      Exceptional

      "Good location near malls, CIQ and eateries."

      Maggie Y.

      |

      September 23, 2018

    • 8.0
      Very good

      "Good location."

      Shirley

      |

      November 25, 2018

    • 9.2
      Exceptional

      "Room & location wise, it's perfect."

      Shakina

      |

      November 3, 2018

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    More about Hotel CIQ @ Jalan Trus

    More about Hotel CIQ @ Jalan Trus

    10.0
    Exceptional

    "Superb little hotel in perfect location."

    NOEL

    |

    December 16, 2018

    An overview

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    What they offer

    5.2
    Review score

    "The hotel is in an excellent location, and the room and bed..."

    One

    |

    December 28, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Real reviews from real guests

    Agoda Reviews (456)Booking.com Reviews (53)
    7.9
    /
    10
    Cleanliness8.0
    Facilities6.7
    Location8.4
    Service8.1
    Value for money8.1
    Provided by verified guests of Agoda
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    All guests (456)
    All room types

    Show reviews that mention 

    Showing 171 verified guest comments
    12345
    8.0
    Excellent
    Saruda from Thailand
    Couple
    Superior King
    Stayed 1 night in March 2019
    New hotel, good area ”
    The hotel is new and the room is clean. The staff are friendly. Close by JB Sentral which was convenient.
    Reviewed March 06, 2019
    Dear Mr/Ms Saruda Greetings from Hotel CIQ@Jalan Trus Thank you for sharing your feedback with us, we really hope you have had a wonderful time with us during your stay. We look forward to welcome you again soon. Thank you and best regards.
    Responded March 06, 2019
    Hotel CIQ @ Jalan Trus
    9.2
    Exceptional
    Alex from Malaysia
    Solo traveler
    1 Double Bed, Non-Smoking, No Window In Room
    Stayed 1 night in March 2019
    A good overnight stay”
    The room was clean & bed was comfort. Having trouble with iron rent out. Eventually solved at last with helpful frontdesk. Not a bad choice for a stay.
    Reviewed March 04, 2019
    Dear guest, Thanks for your compliment .We hope to welcome you again for the future. Wish you have a nice day ..
    Responded March 06, 2019
    Hotel CIQ @ Jalan Trus
    8.0
    Excellent
    Junnie
    Solo traveler
    Premium Room
    Stayed 1 night in February 2019
    Room looks new”
    It's definitely not recommended for ladies to check in late at night as the streets are quite dark. Premium Room faces the front part of the building which is quite noisy throughout the night. If you'd wish to get a quiet room, just book the standard room will do.
    Reviewed February 23, 2019
    Dear Guest Yeah definitely Guest whos was very light sleep ( QUIETROOM ) can be requests before check- in .
    Responded March 03, 2019
    Hotel CIQ @ Jalan Trus
    6.0
    Noraini from Singapore
    Couple
    Superior King
    Stayed 1 night in March 2019
    Clean Rooms but abit small. Good for 1 night stay only.”
    Qiblat available in room but difficult to do prayers for Ladies cause room too small. However there is a surau at the lobby. Check out time extention available at RM$10/hr. No kettle but they have water cooler hot/cold available outside every level.
    Reviewed March 04, 2019
    Dear guest, Thanks for have chance our budget CIQ hotel at jln trus,regarding about (kettle) we meet a lot of issues problems, some of them they use the kettle to make warm the ( soup or fast noodles) , for the hygiene and healthy to our Guest so we provided the water dispenser at every each floor . Sorry if any inconvenience . Thanks wish you have a nice day.
    Responded March 06, 2019
    Hotel CIQ @ Jalan Trus
    8.0
    Excellent
    Amelya from Singapore
    Couple
    Superior King
    Stayed 1 night in August 2018
    very pleasing to the eyes”
    the deco of the hotel was really impressive and nice. 5-10mins walk away from komtar JBCC. located by the road side which is convenient, accesible location. Found some ants but it didnt bother us as we believed it came from the wood fixtures in the room. can be improved on that. nonetheless, value for amount spent.
    Reviewed January 02, 2019
    Dear Ms Amelya, Greetings from Hotel CIQ@Jalan Trus Thank you for sharing your feedback with us, we really hope you have had a wonderful time with us during your stay. We look forward to welcome you again soon. Thank you and best regards.
    Responded January 03, 2019
    Hotel CIQ @ Jalan Trus
    8.8
    Excellent
    June from Singapore
    Couple
    Superior Queen
    Stayed 1 night in December 2018
    Good for a night”
    For this price range, i think everything was good except the wifi. You have to call reception to request for new username and password to log in once your old username becomes invalid. Pretty inconvenient.. I hope they fix the wifi issue soon.
    Reviewed December 16, 2018
    Dear Mr/Ms June, Greetings from Hotel CIQ@Jalan Trus Firstly, we would like to convey our thanks to you for sparing some of your time to share you feedback with us. We take note of every comment that you have stated and we have directed to the management . As for the wifi issue, we are making every action to ensure that the matter to be resolved. Please accept our sincere apologies . We hope to welcome you again soon. Thank you and best regards
    Responded December 24, 2018
    Hotel CIQ @ Jalan Trus
    10.0
    Exceptional
    NOEL from France
    Family with young children
    Superior Queen
    Stayed 6 nights in December 2018
    Best deal in johor city center”
    Superb little hotel in perfect location. 3 min walk from JBCC and many amenities at walking distance. Room was super clean and stocked with all the basics needed inside. Comfy mastress. Quiet place to stay in the heart of johor.
    Reviewed December 16, 2018
    Dear Mr/Ms Noel, Greetings from Hotel CIQ@Jalan Trus Thank you for sharing your feedback with us, we really hope you have had a wonderful time with us during your stay. We look forward to welcome you again soon. Thank you and best regards
    Responded December 24, 2018
    Hotel CIQ @ Jalan Trus
    10.0
    Exceptional
    NOEL from France
    Family with young children
    Superior Queen
    Stayed 1 night in December 2018
    Best option you can find in johor center”
    Superb little hotel in perfect location. 3 min walk from JBCC and many amenities at walking distance. Room was super clean and stocked with all the basics needed inside. Comfy mastress. Quiet place to stay in the heart of johor.
    Reviewed December 16, 2018
    dear guest merry christmas !! thanks for have a chance to visit our budget hotel ciq @jln trus and your compliment , appreciate . we hope to see you again .
    Responded December 25, 2018
    Hotel CIQ @ Jalan Trus
    8.0
    Excellent
    Madeline from Singapore
    Group
    Superior King
    Stayed 1 night in September 2018
    Good location, Small room, Clean”
    Location is good, just behind City Square Mall / Komtar JBCC or beside Amari Hotel. You got to enter and exit from Amari Hotel to get to the other side, or ask the hotel for a better route if necessary. Stayed 1 night in the Superior King room, very small room but clean. Check in took very long - about 10 minutes. Staffs were friendly. If you are going to check out later than 12pm, they charge RM10 / hour, and an extra pillow cost RM5..
    Reviewed September 25, 2018
    Hi dear guest, Thank you for your feedback. We really appreciate it.
    Responded September 25, 2018
    Hotel CIQ @ Jalan Trus
    10.0
    Exceptional
    Eddy from Singapore
    Solo traveler
    Premium Room
    Stayed 2 nights in September 2018
    Excellent Staycation!! ”
    Love this hotel.. Provided Excellent Service and taking good care of customers.. Location is very good and very convenient to roam around.. Thumb up for the Manager Mr. Alex Kang for making my stay a memorable one.. will sure be my no. 1 hotel in JB..
    Reviewed September 11, 2018
    Dear Mr Eddy, Thank you for choosing our hotel, and for taking the time to write such a great review. We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future. Thank You. Best Regards.
    Responded September 12, 2018
    Hotel CIQ @ Jalan Trus
    3.2
    Angeline from Singapore
    Couple
    Superior King
    Stayed 1 night in February 2019
    Definitely over-rated. ”
    Stayed in this hotel for the first time, got a superior king room but felt really claustrophobic inside. The bathroom did not have a shower blind/ door to prevent the water from splashing else where when showering. Had a random guy who came knocking on our door non-step and ringing the bell, we called the reception to inform but nothing was done. I suggest the hotel to upgrade their security. Had to pay extra 10RM because the lift was taking a long time to go up and down due to the Chingay period.
    Reviewed February 27, 2019
    Hello Dear Guest Hi thanks for compliments our room design . yeah the bathroom design was following the designer whom from singapore . so sorry if any inconvenience . Regarding about some else knocked your room door with non-stop and ringing our management will take action and follow-up the case ............. ( Had to pay extra 10RM because the lift was taking a long time to go up and down due to the Chingay period.) ?? and extra paid ( Rm10) ? maybe for ( tourism tax ?) ppl who from foreigners .
    Responded March 03, 2019
    Hotel CIQ @ Jalan Trus
    6.8
    Good
    Eng from Malaysia
    Couple
    Superior Queen
    Stayed 1 night in February 2019
    Good”
    Can be more friendly hotel as we try to check in 20 min early but staff asking to pay extra Rm10.
    Reviewed February 25, 2019
    HELLO DEAR GUEST . Mr Eng according our hotel policy and standard check-in time will be at ( 230pm) . for those who request for early check-in before ( 2pm ) so guest have to responsible for additional charged , we are so sorry cause inconvenience ........any way our hotel try to fixed up that issue, to conveniences for all the guest whom like to check-in early or late check-out we have launched a new ( accumulated member card ) who have sign up our new member card so they can use the points for reward the early check- in or late check-out after the point accumulated . GUEST also can use the points for reward the room for the future . we hope to welcome you again and try to have a chance to join our member card . thanks
    Responded March 03, 2019
    Hotel CIQ @ Jalan Trus
    7.2
    Very good
    Mahmood from Singapore
    Group
    Superior Queen
    Stayed 1 night in February 2019
    A Quick Stay”
    Stayed at this hotel for a quick refresh before leaving JB. The hotel served the purpose. Likes it for its cleanliness and location. But service could be better. Was charged additional 10RM for checking in less than 30 mins before the check-in time. The hotel could have waived the fee. Overall a good stay.
    Reviewed February 04, 2019
    HELLO DEAR GUEST . Mr Mahmood according our hotel policy and standard check-in time will be at ( 230pm) . for those who request for early check-in before ( 2pm ) so guest have to responsible for additional charged , we are so sorry cause inconvenience ........any way our hotel try to fixed up that issue, to conveniences for all the guest whom like to check-in early or late check-out we have launched a new ( accumulated member card ) who have sign up our new member card so they can use the points for reward the early check- in or late check-out after the point accumulated . GUEST also can use the points for reward the room for the future . we hope to welcome you again and try to have a chance to join our member card . thanks
    Responded March 03, 2019
    Hotel CIQ @ Jalan Trus
    7.6
    Very good
    Wendy from Singapore
    Couple
    Premium Room
    Stayed 1 night in December 2018
    Nice stay at CIQ Hotel@Jalan Trus”
    Love the cleanliness of the entire place. Just that we check in on 31/12/2018. The loud music from the Indian pub besides the hotel stayed throughout the night till the early morning. Fortunately, I was dead beat that night, but my partner being a light sleeper, wasn't able to sleep the whole night. Other than that, everything's good. Will come back again, perhaps not on a major public holiday.
    Reviewed January 03, 2019
    dear guest good morning thanks for have a time to visit our hotel ciq@jln trus . and your feedback we're so sorry to you and your partner regarding the noise from beside the hotel caused made you uncomfortable when night time . our management has wrote the latter to the state government office before actually regarding about the issues ........... any way can be request for the quiet room for your next visit . last thanks for your compliment would be help for us ( staff) appreciate . we wishing you happy new year in 2019 .
    Responded January 05, 2019
    Hotel CIQ @ Jalan Trus
    7.6
    Very good
    Sharon from Singapore
    Couple
    Superior King
    Stayed 1 night in December 2018
    Good location ”
    Good location, just located beside Amari hotel. The kind size bed is good and very comfortable. There were ants found in the room (quite a few) but am fine with it. But the sound proof of the walls are real bad, you could be easily woken up by those people who slammed the doors or those who talked loudly. Not hot shower and the pressure of the water sometime is small and sometime it’s big. Don’t mind going back again.
    Reviewed December 30, 2018
    hi your comment is extremely important to us. the issue mentioned has been fully checked by our technician. Sorry for the inconvenient caused and thanks for your comment.
    Responded January 13, 2019
    Hotel CIQ @ Jalan Trus
    7.6
    Very good
    madelyn from Singapore
    Couple
    Superior King
    Stayed 1 night in December 2018
    Superior King”
    First thing, front staff (two ladies) were nice and courteous. We requested for a quiet located room before arrival because we saw the internet feedback from hotel guests that disco pub is nearby and can hear the music so loud in wee hours.The front of the hotel have an ongoing constructions which is noisy and it's not the hotel's fault. Our room was quiet enough but can tell the disco beat from the Pub is ongoing throughout our sleeping hours, but we can sleep well (Superior King window is inside the lobby). Take note not all rooms are quiet-located rooms so it depends on the availability of the room. Our request was granted maybe because that day is not a weekend and not peak season. Hotel is clean and have a nice decor and the red color paint made the hotel pretty. Can consider this hotel for the convenient location from JB Immigration and nearby malls like City Square, Komtar etc and the price is affordable. Cons: Wifi is not stable so need to log on password repeatedly
    Reviewed December 28, 2018
    DEAR GUEST MISS MADELYN THANKS FOR HAVE A CHANCE TO CHECK IN TO OUR BUDGET HOTEL CIQ @JLN TRUS IS OUR PLEASURE .ESPECIALLY YOUR EXCELLENT COMPLIMENT APPRECIATE . AND WOULD BE HELP AND KIND OF ENCOURAGEMENT TO ALL STUFF IN ( CIQ HOTEL GROUP) ,.LOVELY .WE'RE WISHING YOU HAVE BEAUTIFUL IN THIS ( HAPPY NEW YEAR 2019) .
    Responded December 30, 2018
    Hotel CIQ @ Jalan Trus
    8.4
    Excellent
    WEI from Singapore
    Couple
    Premium King
    Stayed 1 night in September 2018
    Will not recommend to friends for weekend stay at this hotel”
    This is my 2nd time staying at the hotel except this time on a weekend and oh boy, I will not come back again on a weekend based on the fact the price I paid and experience I got compare to weekday is so much differences. On a weekend, there is only 1 staff to assist on check-in & check-out which so much time were spent on waiting. 2nd, during our night rest on Sunday morning, around 2am in the morning, this bunch of guests sounded like Singaporean which I am Singaporean too do not understand the need to keep their volume down at 2am and still talking out loud at the walkway, just outside of my room. Worse is there is no staff to come up to ask them to lower their volume till we have to step out to tell them off. Sad to say even if there will be improvement in the future I will not know as I will not stay there on a weekend again but good for future guests.
    Reviewed September 06, 2018
    Hi dear guest, Thank you for choosing Hotel CIQ Jalan Trus. Regarding the issue of 1 staff assisting our guest upon check in and check out, it is because this is budget hotel which we only have 40 rooms. As for the 2nd thing regarding guest making noise around 2am, it is due to the guest are group of 6 pax and they just checked in at 2:50am.It is almost impossible for us to go up and ask them to shut up and go to sleep because they just check in where logically we are not possible sleep in a minute after we went to bed. But we are sorry because you had to experienced this matters during you accommodation here. Thank you.
    Responded September 07, 2018
    Hotel CIQ @ Jalan Trus
    9.2
    Exceptional
    Lylea from Singapore
    Couple
    Superior Queen
    Stayed 1 night in September 2018
    Exceptional”
    Pros: - 5 mins walk to JB Komtar and JB City Square - Walking distance to CIQ and JB Sentral - Clean and new rooms - Water dispenser available at each floor - Friendly and helpful staff Cons: Wifi password keeps changing
    Reviewed September 03, 2018
    Hi dear guest, Thank you for your review. We really appreciate it.
    Responded September 04, 2018
    Hotel CIQ @ Jalan Trus
    9.6
    Exceptional
    SHUYU from Singapore
    Solo traveler
    Premium Room
    Stayed 1 night in July 2018
    Great location; Local Flavours”
    Located centrally, 7 min walk to City Square mall with hidden gems of food places around! There is a small snack corner at the lobby with small crackers and instant coffee that you can make yourself. Amazing deal for the price; just a fun place - so bring your fun attitude along. Walk down the streets - 5 min away, all the cafes are totally great.
    Reviewed August 06, 2018
    9.6
    Exceptional
    Rachel from Singapore
    Group
    Premium Family Room
    Stayed 1 night in July 2018
    Friendly and Helpful staffs”
    I'm really happy to choose this hotel. As the other hotel which I intended to book is fully booked. But I'm thankful for making this choice. The hotel has a nostalgic feel to the design, inside the room it's modern design. clean and value for money 👍🏻 will definitely return.
    Reviewed July 31, 2018
    HI RACHEL HOW ARE YOU. THANKS FOR THE COMPLIMENTS AND YOUR RECOGNITION. THAT'S OUR PLEASURE TO GET YOU , APPRECIATE !! WE HOPE TO SEE YOU SOON THANKS WISHING YOU HAVE A NICE DAY .
    Responded August 07, 2018
    Hotel CIQ @ Jalan Trus
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    Hotel CIQ @ Jalan Trus
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    • Excellent location
    • Johor Bahru City Square
    • Sentral Kotaraya Bus Terminal is within 0.23 km