Excellent for cleanliness, location and its staff”

I procrastinated for days looking for a hotel in Delhi, with so many claims being made that frequently did not match up to the reality. Hotel City Star had constantly good reviews, so I booked in. We are so glad we did, because the reviews were right! It was clean and modern, everything worked, the aircon is fabulous when outside is so hot, and the staff so keen to please. I saw some criticism about its location, and yes, its not like Kansas, its like the old quarter of Delhi, full of life and street food and squalor and restaurants and factories and so on, but we got far less hassled here than in up market Connaught Place. And when you've had enough, you step back into City Star, another world from outside, and we loved it. The door men will step out and arrange your tuktuks and haggle the price for you, making it all so easy to get around Delhi. Their 4 stars are deserved, and we would not hesitate to return there.

A diamond in the rough”

All I can say about this hotel: things constantly got better and better. First, our plane was delayed, therefore we arrived later than our free scheduled airport pickup, so we called. It would have taken quite a long time to send another driver from the hotel, so Hotel City Star instead said "book a cab, we'll pay the fare when you get here" and that's exactly what they did! If you're new to Delhi the neighborhood near the train station (paharganj) may be overwhelming at first, but as soon as you step inside you'll feel comfortable, and the staff will ensure that you're taken care of. Their rooftop restaurant served excellent food and had a great view. The rooms were nothing short of wonderful, the beds comfy, I seriously couldn't have expected anything more. I'm tempted to say you wont find a better hotel in the area for the price, because there are so many hotels in Paharganj, but I would never hesitate to return to Hotel City Star. Make sure to take a walk up and down Main Bazaar Road, by the train station, there will be a decent amount of tourists and great places to eat and shop. peace!

Comfortable and wonderful stay”

My husband and I stayed at Hotel City Star for four nights after spending 12 days up in Leh. We were pleasantly surprised by how wonderful this hotel was. The first night we were in a room facing the busy road and it was very noisy but we requested a change of rooms the next morning and they were happy to give us a room in the back away from the road. The staff was incredibly welcoming and helpful when ever we had a question or concern. The free breakfast was great with a lot of Indian choices plus you can have pancakes or omelette made on demand. The rooms have big comfortable beds and were very clean and spacious. The bathroom was plenty big and had great work after pressure in the shower. Although there were a few times it seemed the hot water wasn't working properly. The free wifi was fast and reliable and we were happy to spend our afternoons out of the heat and in our air con room. We ordered room service a few nights and the food was some of the best we had during our 2 1/2 weeks in India. Overall this was a great hotel but if you do book a room, ask for one in the back away from the road. We would definitely stay here again if we ever travel through New Delhi.

Excellent value for money -much better than its 3*”

We are seasoned travellers having stayed everywhere from 5 star deluxe (La Leela) to budget. This hotel has many of the five star characteristics at a remarkably low price. We would think twice about paying for five star now as the extras would not be cost effective. The City Star had everything we needed. We also got the management to organise our Golden Triangle tour (we had already booked our hotels on line from the UK) and they organised an excellent and very safe driver and excellent guides - educated and with good English. I would recommend this hotel. Just two tips - read up on Delhi scams! This had nothing to do with the hotel I hasten to add - but they warned us of them. We were approached by two scammers on the same morning while walking around the market area so we glad the hotel had pre-warned us. Secondly, remember this is India - the electricity fails, the hot water goes off, but this happens in all hotels regardless of their star rating!

Great stay in a clean and modern City Hotel”

We stayed in this Hotel during a sightseeing trip to Delhi. We agreed to use their airport pick up service. The driver was already waiting when we arrived at the airport and brought us safely to the busy Gupta Road where the Hotel is located. The street is super busy and also the sourrounding streets but once you are inside the hotel it is quiet. You get a warm welcome and a complimentary drink while the reception is checking you in. The Hotel is listed as a 3 Star Hotel but to me it felt more like a 4 Star Hotel. Our room was big enough and everything was nice and still looking new. The bathroom is small but again very nice designed with shiny mosaic tiles in the shower. On the rooftop there is the breakfast room/restaurant. They also offer outside seating. We were surprised by the taste and quality of the offered food. All in all I would always return to this place. It is a great point to start exploring the city. Close to the train station and Connaught Place. The value for money could not be better.

Highly recommended to stay here”

This hotel is located near New Delhi train station and on a very busy street. All the front desk staff from morning to night shift are very helpful & friendly and we were very happy with their service & assistance rendered. The management of this hotel should be proud to have such a dedicated staffs and hope they will continued to maintain such high standard of services even though its just only a 3 stars hotel. The rooms are well maintain and house keeping team are doing a great job to make our coming back comfortable after a tiring sightseeing day. The breakfast menu changes everyday and plenty of choices to select and taste good. Try to request rooms not facing the main road to avoid the noise from the busy traffic. We have stayed 8 days in this hotels and were lucky to have all our rooms away from the busy streets. There are some nice, clean, reasonable price & air cond restaurant a street behind the hotel too.

Great value hotel with friendly staff ”

My friends and I enjoyed Hotel City Star immensely as it was clean and comfortable, we were greeted daily by friendly, courteous and helpful staff, and getting around Delhi was easy because of the hotel's good location and the availability of taxis, rickshaws, etc. right outside the hotel's front door. The staff also arranged a very affordable private car and driver for a day of excursions. The hotel also offered a free airport pickup upon arrival in Delhi. The only negative I encountered -- which was very specific to my room, and not the rooms of my two friends -- was that my bathroom was very small, offered little counter space and places to hang towels, and required the door to be closed for any movement within the bathroom.

What a wonderful hotel”

I really enjoyed my stay at the hotel. The staff were so kind and helpful. I was pleased with my room which was very clean and comfortable. Also enjoyed delicious meals at the roof top restaurant.For me another bonus was that it is very conveniently located near the New Deli railway station which was great as i had a very early train to catch up to Rishikesh. I would definitely return to the hotel city star next time I'm in New Delhi.

Surprised Birthday Cake when I checked in...”

Thanks City Star Hotel for the surprise celebration and the wonderful Birthday cake... I really didn't expect it... Thank you so much. I just returned to Delhi from Agra, very very exhausted from the train ride, and City Star staff were very quiet when I checked in. After a few minutes, my room doorbell rang... I answered and there it was - my Birthday Cake! :) Certainly brought a HUGE smile to my face and brightened my special day as a solo traveller. Big Thumbs UP for the boys at City Star!

Absolutely great!”

I would recommend this hotel to my friends who will be staying in Delhi. The hotel is located near New Delhi Metro and though the area is quite busy with a lot of noise of the vehicles, I was surprised because I felt the calmness inside the property. I was also surprised that the staff was quick to provide all of my request, in less than 5 minutes. The breakfast was so great. I like the pasta and the mango juice. All of their staff were so friendly and nice. Our room is great. I would recommend the rooms located at the back side rather than the ones facing the street. They picked me up from the airport and also arrange our taxi going to the train station for Agra. I love this hotel. Great food, rooms and everything.

Excellent city hotel”

We stayed at the Hotel City Star on the first night of our Golden Triangle trip. Our only regret was that we had to stay at a different Delhi hotel for the night of our return as the City Star was fully booked. A comfortable well appointed room, spotlessly clean and the hotel staff were friendly and helpful. Its close proximity to the railway station made it ideal for us..

Excellent”

I cannot say enough about how much I enjoyed my stay at this hotel. It was one of the best hotels I've stayed in, and the price was quite low considering the value I received. The airport pickup was easy to arrange, and the driver was waiting for us when we arrived. The hotel staff were friendly, helpful, and efficient. The restaurant was delicious and provided a lovely view of New Delhi. The room was beautiful, clean, and comfortable, and the complimentary beverages and fruit were unexpected and very nice! The manager and staff of the hotel deserve to be commended for providing me with a superb stay and superb service.

Oasis in Pahar Ganj”

We thought this was a great stay in Pahar Ganj. Rooms clean, good breakfast and quiet if you are at rear of hotel. Then step out onto busy Delhi street, tuk tuks out the front to get to Chadni Chowk and Red Fort. Would stay here again.

Perfect, best hotel i have stayed in India”

We arrived at the hotel with my partner sick from diarrhea and fever. The hotel staff gave us all the time that my partner facilities to improve its health. They arranged fruit, thermometer, mineral water, gatorade .. Anyway, I have much to thank the staff. The room is spacious, clean, with plasma television, refrigerator and air conditioning and every day you replenish water bottles and free newspaper and a plate of pasta afternoon. The restaurant is simple with glass area and open area. The breakfast buffet is varied, with Indian and continental food. Good prices for lunch and dinner. Room service is working properly, care to address as quickly as possible. As aspects to improve, only water from the shower is not hot at all, and that the window of the room was not folding, which is to vent a little nuisance. In short, if you need a hotel in Delhi, 5 minutes off the railway station and the backpacker district as well as the bazaar, this is your hotel. I've been in many hotels and really this has details that have no superior category hotels. ------------------------------

Lovely hotel with clean room”

I travelled a lot in India and couldn't find any place which is as good as Hotel City Star providing excellent service with moderate price. Location is near to Railway Station, Metro Station, and Main Bazzar, ideal for tourists and backpackers. Facility in the hotel is new and most important of all, rooms are VERY CLEAN! Staff are also lovely and helpful, especially Manager Yesh who answered clearly about my request.

Excellent, quiet hotel in heart of Delhi”

This hotel is close to the New Delhi station (the main Delhi train station) so convenient if you are arriving late or leaving early. The street outside is busy and noisy, but the hotel has excellent sound insulation - double or in some cases triple glazing so that this was probably the quietest place we have stayed in India. The staff are very attentive and the rooms are clean and well equipped. You also get free fruit and other snacks on checking in. In addition there is a good restaurant upstairs. We had a delicious dinner there. We had to leave early, so did not get a chance to fully experience the breakfast, but I have heard it is great. Highly recommended.

Last night in Delhi”

Great hotel, close to the train station, on a main road but really well sound insulated, found our stay to be very quiet for Delhi. Late check in was no problem at 11:30pm. Welcome drink very appreciated. Friendly staff, clean room, good shower, comfy bed, complimentary breakfast very good on a very nice roof terrace too :) Used airport drop off service too, all good! Couldn't fault anything. Thanks Hotel City Star for a great last night in India :)

Best accomodation in Delhi. ”

Best staff & reception. Very friendly and helpful. Felt very safe in the hotel. Rooms are spacious, clean, good hot showers, good breakfast on roof top. For a travellor, i felt very safe and can trust the reception & staff. Very comfortable. Highly recommend. I will definitely stay here when i visit Delhi. Its best value for money. For its room rates advertised , it deserves even a 5 star hotel category. A little bit disappointed is the bedsheet is a bit worn out...could do with new sheets- small matter.

Better than expected...”

We had a very pleasant stay at the hotel. Definitely worth the money for the convenience to the train station for day trips to Agra, Jaipur and to the sites & markets nearby. The breakfast buffet was a pleasant surprise, upstairs on the top floor. Very clean facilities, almost an little oasis, away from the crowd and the business. Hotel rooms were very reasonable in size & clean. It has a real shower and flushing toilets. Hotel staff is very helpful, friendly, and accomodating. The only thing I would do differently is to barter the cost for tour packages offered through the tour agency inside the hotel. Not certain if it's a part of the hotel but like everything else in India, everything needs to be bartered down a third of the price except you have to start as low as a third of the price offered. I would highly recommend this place and would go back to this place if I go back to Delhi.

Wonderful Stay at Hotel City Star”

This is one of the best hotels I've stayed at in India! While the location isn't exactly inspiring, once you step inside you know you're in the right place! It is immaculately clean and fresh smelling; the beds are blissfully comfortable; the showers are great (always plenty of hot water and good water pressure). The breakfast is fine, and the food available in the afternoon and evenings is excellent. The service at the hotel is outstanding. All of the staff members are courteous and helpful, but two in particular deserve special praise: Mr. Mohammed Shafi,and Mr. Harpreet Singh. Mr. Shafi, the travel agent, is extremely "clued in", knowledgeable, helpful and patient. He arranged a 13 day road trip though Rajasthan for me which was AWESOME!.... and another trip to Tamil Nadu which I'm currently enjoying. Mr. Singh, the manager, is always alert and attentive to all the guests needs, and he's quick to resolve any problems, I was grateful for his kindness and consideration for arranging a very early breakfast for me (before the restaurant opened) when I had to catch an early morning flight. I will definitely be back at the other hotel in June, after my trip to Tamil Nadu, and I highly recommend Hotel City Star to all travellers.