Hotel City Star

Hotel City Star

Lot 3A-4B, Block 22, 4th Avenue, P.O.Box No.624,, Sandakan City Center, Sandakan, Malaysia, 90707
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Deluxe Single Hotel City Star
Deluxe Single
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    Lobby Hotel City Star
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    Interior view Hotel City Star
    Standard Double or Twin Hotel City Star
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     Hotel City Star

    Guest reviews

    6.7
    Good
    /10
    (50 reviews)See what guests said
    7.6
    Very good

    "We enjoy stayed here."

    min D.

    -

    September 20, 2017

    Property highlights

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Room service [24-hour]

    • Shops

    This property is in high demand!Last booked a few minutes ago
    Very good
    Location
    7.5
    See map
    Very good location
    Value for money7.2
    Location rating7.5
    Nearest airportSandakan Airport (SDK)
    Distance to airport8.4 km
    Select your room
    Standard Double or Twin
    Standard Double or Twin
    ...
    • Room size: 23 m²/248 ft²
    • Smoking allowed
    • 2 single beds or 1 double b...
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    Deluxe Single
    Deluxe Single
    ...
    • Room size: 10 m²/108 ft²
    • Smoking allowed
    • 1 single bed and 1 double b...
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    Deluxe Triple
    Deluxe Triple
    ...
    • Room size: 12 m²/129 ft²
    • Smoking allowed
    • 1 single bed and 1 queen be...
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    Deluxe Double Room
    Deluxe Double Room
    ...
    • Room size: 25 m²/269 ft²
    • Shower
    • 1 double bed
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    Standard Single
    Standard Single
    ...
    • Shower
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    Deluxe Single
    Deluxe Single
    ...
    • Shower
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    Deluxe Triple
    Deluxe Triple
    ...
    • Shower
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    Luxury Room Shared Bed
    Luxury Room Shared Bed
    ...
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      Standard Double
      Standard Double
      ...
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        More about Hotel City Star

        More about Hotel City Star

        An overview

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        What they offer

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Announcements

        From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

        Real reviews from real guests

        Agoda Reviews (50)Booking.com Reviews (55)
        6.7
        /
        10
        Cleanliness6.4
        Facilities5.9
        Location7.5
        Room comfort and quality6.2
        Service7.0
        Value for money7.2
        Provided by verified guests of Agoda
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        All guests (50)
        All room types
        Showing 28 verified guest comments
        12
        6.4
        Good
        Lim from Malaysia
        Business traveler
        Standard Double or Twin
        Stayed 1 night in November 2017
        location”
        good location, value for money
        Reviewed September 02, 2018
        7.6
        Very good
        min from Malaysia
        Family with young children
        Deluxe Triple
        Stayed 2 nights in September 2017
        Will come back but.. ”
        Good value If book agoda (5x.xx and 7x. xx). Not worth for walk in customer rm68 for normal double room and rm98 for deluxe triple. room. We enjoy stayed here. The twin bed is big but triple room is more equipped and better quality like flat newer tv. Toilet after flush sometimes not refill back and bowl inside can see black stain. Drinking cup got smell so I use another OK one. Got tv and hair dryer. You pay what you get. I don't want to complain this is not a new hotel anymore. Just need to wash the cup every check out.. Anyway, thanks..
        Reviewed September 20, 2017
        2.0
        MIN from Malaysia
        Couple
        Standard Double or Twin
        Stayed 2 nights in July 2017
        Acceptable”
        Rude counter girl
        Reviewed August 05, 2017
        6.0
        Sharon from Malaysia
        Business traveler
        Standard Double or Twin
        Stayed 3 nights in February 2017
        Budget Hotel. Poor facilities. ”
        Poor facilities, no maintain, pillow, pillow cover & bedsheets are not clean. Heater not working in some of the rooms. Noisy at night as some of the staff bring their kids or cousin to work during night shift, the kids running a long the corridor at night, shouting & bang the door loudly. Complaint to reception & manager, they do take note but still the same situation. No improvement.
        Reviewed February 15, 2017
        6.0
        Jonathan from Malaysia
        Business traveler
        Standard Double or Twin
        Stayed 3 nights in December 2016
        at old central town”
        stays was awesome. rooms were clean. hotel near to restaurants. tour center nearby.
        Reviewed December 21, 2016
        5.3
        Ooi from Malaysia
        Business traveler
        Standard Double or Twin
        Stayed 2 nights in March 2016
        ,disappointed”
        no good at all
        Reviewed March 28, 2016
        6.0
        Phoenicia from Malaysia
        Solo traveler
        Standard Double or Twin
        Stayed 2 nights in March 2016
        Hotel review”
        The location is very strategic as it is at the town area. Still lacking in some facilities such as the wifi, no laundry bag, no coffee and tea sachet. Overall it was a nice stay.
        Reviewed March 09, 2016
        8.7
        Excellent
        ALBERT from Malaysia
        Couple
        Standard Double or Twin
        Stayed 1 night in January 2016
        Value for Money, Centrally Located.”
        Strategic Location, Friendly Staffs, Clean~
        Great, centrally located, taxis can be found just outside the hotel. Good food around Sandakan.
        Reviewed January 21, 2016
        6.0
        Sathya from Malaysia
        Business traveler
        Standard Double or Twin
        Stayed 1 night in November 2014
        Basic Hotel”
        Basic. Value For Money. Location
        Reviewed November 19, 2014
        5.0
        Kee from Malaysia
        Couple
        Standard Double or Twin
        Stayed 2 nights in February 2014
        Budget hotel, fast internet”
        Fast internet, cheap, nice staffs
        Cant complain much as it is a budget hotel. Nice staffs, good location, toilet is pretty old, room is old but cheap hotel, so I expect that.
        Reviewed February 21, 2014
        5.7
        edward from Malaysia
        Business traveler
        Standard Double or Twin
        Stayed 2 nights in September 2013
        cheap and convenient but the room is too old.”
        centrally located, cheap
        so so...nothing much to say about the hotel. it is a budget hotel, tidy and fairly maintained, but i think is too old as the room is moldy, and a little bit smelly.
        Reviewed September 17, 2013
        7.0
        Very good
        Kam from Malaysia
        Business traveler
        Standard Double or Twin
        Stayed 1 night in November 2012
        simple but comfortable”
        clean, near to town, friendly staff
        Reviewed April 18, 2013
        5.7
        Sonya from Malaysia
        Solo traveler
        Standard Double or Twin
        Stayed 2 nights in February 2013
        Clean rooms but not so well located”
        Clean rooms, in the heart of the city
        The hotel is well located in Sandakan town, however it poses a problem with parking if you have your own car. There is a kareoke 2 shops down, so the noise can be a bit annoying at night. However, the rooms are clean, and the service is ok
        Reviewed February 14, 2013
        4.0
        Shiew from Malaysia
        Family with young children
        Deluxe Triple
        Stayed 1 night in November 2012
        very small rooms”
        cheap
        located in the "danger" area as told by local @ Sandakan
        Reviewed December 20, 2012
        8.3
        Excellent
        Afizie from Malaysia
        Family with young children
        Deluxe Triple
        Stayed 3 nights in November 2012
        Great location but no view”
        good services
        comfortable..in the middle of town..just walk to the waterfront
        Reviewed November 27, 2012
        7.3
        Very good
        NUR from Malaysia
        Group
        Deluxe Triple
        Stayed 1 night in May 2012
        Small rooms but very friendly staff”
        Value for money
        The staff was very friendly and helpful. Near to restaurant but all the shops close very early. So, better plan the time very well.
        Reviewed May 21, 2012
        6.3
        Good
        Yok from Malaysia
        Business traveler
        Deluxe Single
        Stayed 3 nights in June 2011
        Great location”
        near town
        this is a good location,but room very small.but from salesman is good.
        Reviewed July 14, 2011
        10.0
        Exceptional
        Mariana from Malaysia
        Family with young children
        Deluxe Triple
        Stayed 1 night in May 2011
        great location”
        muslim restaurant next to the hotel
        we reached sandakan at 1 am and all the hotel was fully booked. it was a tiring journey and at last we sleep inside the car. early morning i manage to book this hotel through agoda. after get my confirmation we directly go to the hotel and the staff was really helpful to let us check in even its only 8am...the room was nice. i really apreciate what miracle agoda can give to us..
        Reviewed June 04, 2011
        4.3
        Mandy from United Kingdom
        Group
        Standard Double or Twin
        Stayed 1 night in August 2010
        Hotel City Star is not a city star hotel”
        relatively clean, cheap working tv and shower
        Staff were not very welcoming, air con wasn't working, room was dark and dingy
        Whilst the hotel was relatively cheap and fairly good value for money the receptionist was not very welcoming and the atmosphere was a little oppressive. The rooms are good for smokers who want to smoke in their room but it does leave a stale odour for other guests visiting, especially as the air conditioning did not work. But if you're just looking for a place to crash for the night then this hotel should have everything you need.
        Reviewed September 03, 2010
        6.3
        Good
        Bee from Malaysia
        Couple
        Standard Double or Twin
        Stayed 2 nights in June 2010
        great location and convenient ”
        hotel service
        bed cleanliness not good
        location convenient to find dining place, and shopping. Hotel service satisfy. Blanket got smell not so clean
        Reviewed July 16, 2010
        12
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        • Very good location
        • Labuk Bus Station is within 1.23 km