Hotel Clarion
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Swimming pool
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5.8 Location score
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5.8Location
  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

  • Steamroom

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Verified traveler reviews

Agoda Reviews (246)
Booking.com Reviews (29)

4.6

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  • Cleanliness 6.5
  • Facilities 5.4
  • Location 5.8
  • Room comfort and quality 7.2
  • Service 6.6
  • Value for money 6.7
Review score
  • Cleanliness 6.0
  • Facilities 5.0
  • Location 6.0
  • Room comfort and quality 6.4
  • Service 6.1
  • Value for money 6.1
  • Cleanliness 6.7
  • Facilities 8.0
  • Location 6.2
  • Room comfort and quality 7.5
  • Service 6.9
  • Value for money 6.9
  • Cleanliness 6.9
  • Facilities 6.7
  • Location 5.4
  • Room comfort and quality 7.1
  • Service 7.0
  • Value for money 6.9
  • Cleanliness 6.2
  • Location 6.0
  • Room comfort and quality 7.6
  • Service 6.5
  • Value for money 7.5
Review score
  • Cleanliness 5.7
  • Facilities 2.0
  • Location 5.1
  • Room comfort and quality 7.3
  • Service 5.7
  • Value for money 6.0
  • Cleanliness 6.3
  • Facilities 4.0
  • Location 5.4
  • Room comfort and quality 7.5
  • Service 6.3
  • Value for money 6.4
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  • Superior
  • Deluxe

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Showing 233 verified reviews
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2.8
Sriyani from Australia
Family with teens
Superior
Stayed 13 nights in April 2017
Stayed for approx 2 weeks. Musty smell in room on arrival. Had to change rooms twice, once because t”
Stayed for approx 2 weeks. Musty smell in room on arrival. Had to change rooms twice, once because the air conditioner did not work, second time because there were mushrooms growing in the bathroom. Towels always stained. Poor service - had to call reception three times to request the same thing, this happened on many occasions. We left for the airport at 3.30am and the only staff member on duty refused to take our luggage from the rooms, saying it was not his job. The taxi driver came to take the bags from our rooms. Some staff are working very long shifts, from 5.30am to 12.30am consecutive days. One of the restaurant staff members was responsive though and cooked specific food when requested.
Reviewed April 29, 2017
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3.6
Ellen from Denmark
Group
Superior
Stayed 9 nights in February 2017
Acceptable”
Our room was clean, but there was mold on the walls and the ceiling. The fan was just about to fall down at us. The A/C didn't work. Our toilet couldn't flush. There was no help to get in the reception, and you never had 1st priority even though you'd been waiting for half an hour. The staff in the reception forgot or didn't care about anything you wanted, and they weren't helpfull in any way at all. The staff at the pool were hard to get in contact with - they often weren't there. The towels at the pool side were always dirty. The pool was extremely dirty as well. The lady in the poolside restaurant was very nice, but couldn't remember the food orders correct. The staff in the restaurant were too "sticky" and were often just staring at us. The food was ok, but nothing special. A little pricy compared to other restaurants.
Reviewed March 05, 2017
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6.0
ching from Malaysia
Business traveler
Superior
Stayed 13 nights in December 2016
Okay only”
the hotel is so so only
Reviewed January 18, 2017
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6.0
ching from Malaysia
Business traveler
Superior
Stayed 13 nights in December 2016
Just so so”
okay only the location
Reviewed January 18, 2017
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6.0
ching from Malaysia
Business traveler
Deluxe
Stayed 3 nights in November 2016
Just average hotel quality ”
Quality is what u pay for fees. Abit pricy for hotel in Colombo in overall.
Reviewed November 17, 2016
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6.0
ching from Malaysia
Business traveler
Superior
Stayed 18 nights in October 2016
Value of money is not suitable ”
Quality is what u pay for fees. Abit pricy for hotel in Colombo in overall.
Reviewed November 17, 2016
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5.6
ching from Malaysia
Business traveler
Superior
Stayed 6 nights in October 2016
So so but no choice have to stay (business near to work place) ”
Nothing good to recommend as no other better choice at that area.
Reviewed November 05, 2016
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5.2
ching from Malaysia
Business traveler
Superior
Stayed 6 nights in October 2016
Just because near my customer ”
Nothing good
Reviewed October 09, 2016
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4.4
ching from Malaysia
Business traveler
Superior
Stayed 17 nights in September 2016
Not good ”
Not good
Reviewed October 03, 2016
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4.8
ching from Malaysia
Business traveler
Superior
Stayed 10 nights in September 2016
Nothing good”
Nothing l good
Reviewed September 27, 2016
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