Hotel Club Dolphin
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6.6
Good
/10
(311 reviews)See what guests said
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7.1
Very good
Location rating score
Very good location - 1.22 kilometers from city center
Popular neighborhood
Parking
FREE
  • LRT Train Station - PWTC180 m
  • Sunway Putra Mall230 m
  • The Mall260 m
  • MSL Travel260 m
  • Kuala Lumpur Metropolitan University360 m
  • KTM Train Station - Putra360 m
  • University of Malaya360 m
  • Chow Kit Clothes Market360 m
  • LRT Train Station - Sultan Ismail420 m
  • Tourism Malaysia in Putra World Trade Centre440 m
  • Free Wi-Fi

    Hotel Club Dolphin

    No 3, Jalan Tiong Nam, Off Jalan Raja Laut, Chowkit / Putra WTC, Kuala Lumpur, Malaysia, 50350 - See map
    "Sincerely to share that this hotel property was really great at all aspects including provides good facilities."
    Daniel - October 29, 2017
    Good service
    6.3 rating for service
    Good cleanliness
    6.2 rating for cleanliness
    • 180 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    This property is in high demand!

    Booked 96 times

    Property ranking|Compared to 13,144 Kuala Lumpur properties
    See all rankings
    Review score - United States
    8.8/10
    Cheapest price score
    Room size
    27 sqm.
    Value for money score
    7.2/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Bigger than
    95
    %
    of Kuala Lumpur properties
    Better than
    94
    %
    of Kuala Lumpur properties
    Value for money7.2
    Distance to city center3.3 KM
    Location rating7.1
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport16.0 km

    Rooms available at Hotel Club Dolphin

    Executive Family
    Executive Family
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 single bed and 1 king bed
    Enter dates to see prices
    Executive Twin Room
    Executive Twin Room
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive King Room
    Executive King Room
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Queen
    Executive Queen
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Deluxe Family
    Deluxe Family
    ...
    • Room size: 23 m²/248 ft²
    • City view
    Enter dates to see prices
    Superior
    Superior
    ...
    • Shower
    Enter dates to see prices
    Deluxe Twin/Double
    Deluxe Twin/Double
    ...
    • Shower
    Enter dates to see prices
    TRIPLE FAMILY ROOM - Breakfast
    TRIPLE FAMILY ROOM - Breakfast
    ...
      Enter dates to see prices
      Club Twin Beds
      Club Twin Beds
      ...
        Enter dates to see prices

        What people love about Hotel Club Dolphin

        • 4.8
          Review score
          Spaciousness

          "Room is big and the King size bed is comfortable."

          Sundera

          |

          October 23, 2017

        • 9.2
          Exceptional
          Spaciousness

          "Its suprising to find a great hotel with spacious room & great facilities this cheap at the center of KL."

          Khazwani

          |

          January 24, 2018

        • 8.8
          Excellent

          "everything is awesome and we had a pleasant stay."

          banu

          |

          February 15, 2018

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        More about Hotel Club Dolphin

        More about Hotel Club Dolphin

        9.2
        Exceptional

        "when i visited the hotel, the hotel cleanliness is quite cle..."

        Ea

        |

        October 28, 2018

        An overview

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        What they offer

        6.0
        Review score

        "Aircond good."

        Hasmanatul

        |

        November 15, 2018

        Read more reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What to eat nearby

        American cuisine
        American cuisine
        Darabif
        1.7 km American
        Urbean
        1.9 km American, Cafe, European
        Arthur's Bar and Grill
        2.1 km American, Asian, Bar
        Asian cuisine
        Asian cuisine
        Restoran Shahjee
        150 m Asian, Halal, Indian
        Cameleon Vegetarian Restoran
        210 m Asian, Chinese, Malaysian
        Hyderabad Recipes
        230 m Asian, Halal, Indian
        Chinese cuisine
        Chinese cuisine
        Kedai Kopi & Makanan Man Lien
        230 m Chinese, Seafood
        Mungo Jerry
        280 m Chinese
        Plaza Court Chinese Restaurant
        400 m Chinese

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Property's guest policies

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        Some helpful facts

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        Announcements

        From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

        Reviews of Hotel Club Dolphin from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (311)Booking.com Reviews (569)
        Cleanliness6.2
        Facilities6.2
        Location7.1
        Service6.3
        Value for money7.2
        Rating
        9+ Exceptional (20)
        8-9 Excellent (10)
        7-8 Very Good (26)
        6-7 Good (11)
        <6 Below Expectation (68)
        Time of the year
        Mar - May (34)
        Jun - Aug (34)
        Sep - Nov (24)
        Dec - Feb (43)
        All guests (311)
        All room types
        All languages

        Show reviews that mention 

        Showing 135 verified guest comments
        12345
        10.0
        Exceptional
        Pinky from Malaysia
        Couple
        Executive King Room
        Stayed 1 night in July 2019

        The best in its range”

        Highly recommended. The best budget hotel. Five star hotel experience with three star hotel price...even cheaper within the range.

        Reviewed July 22, 2019
        9.6
        Exceptional
        Izatey from Malaysia
        Family with young children
        Executive King Room
        Stayed 1 night in March 2019

        Need important a little ”

        Checked in was smooth at 2 am. Wheelchair friendly. Car parked is available but rm5 per parking for your entire stay. Room was spacious but hotel quiet smelly with indian smell. Breakfast was ok but heave breakfasr was served quite late around 8.30-8.45 as I already about to check out. Will I come back? Its 30-70.

        Reviewed March 13, 2019
        6.8
        Good
        MOHD from Malaysia
        Family with young children
        Executive King Room
        Stayed 1 night in June 2019

        ok”

        ok

        Reviewed June 29, 2019
        10.0
        Exceptional
        Desmond from Malaysia
        Business traveler
        Deluxe Twin/Double
        Stayed 3 nights in March 2019

        Cheated Case”

        As per I book from Agoda and when check in to the room is totally different. when we request back the room we book through Agoda and the staff told us we book the room they don't have. After that we open their company website and show to the staff there to verify again. And the staff tell us the same thing even the official website room also not available in the hotel and we like huh ??? huh ??? huh??? this is the official website we open to you is under your company... we don't let you go through Agoda picture also ... come on ... don't cheat customer please !!!after that the staff let us to visit all the room and then we found the room we want and same as the picture in the Agoda. and then thing happen we need to 'TOP up' !!! What the ... And we have made a police report ... Because we feel like been cheated from this hotel ...

        Reviewed March 18, 2019
        6.0
        Nur from Malaysia
        Family with young children
        Double Deluxe
        Stayed 1 night in March 2019

        Bed bugs everywhere, yikes!”

        I booked the very same day of travel and by the time we checked in, they did not receive any confirmation from agoda. This is the downside of it. However the receptionist was kind enough to checked us in 2 rooms since he saw we were travelling with 2 toddlers and it was already late. However the horror began after we checked in. The first room had no water bottles and no towels, plus the window has no lock! The second room was a little better with bottled waters but still, no towels. We rang the reception for towels and they were quick to attend to our needs (thumbs up for room service). But the next morning when we woke up, my hands and legs were very itchy. Our eldest daughter was sratching her hands.. we suspected there was some serious case of bed bugs in the sheets. It was really horrifying as I was a frequent agoda user and most hotels around kl were ok except for this one. Please pay more attention to room hygiene and cleanliness..

        Reviewed March 12, 2019

        Dear Guest, Thank you for staying with us at Hotel Club Dolphin Kuala Lumpur. We really appreciate the opportunity to be of service to you during your stay. We have noted your feedback and please accept our sincerest apologies for the disappointment you have experienced. We look forward to your continued patronage of our hotel and assure you of our best services and attention at all times. With best personal regards, Hotel Club Dolphin Management.

        Responded April 08, 2019
        Hotel Club Dolphin
        8.0
        Excellent
        ahmad from Malaysia
        Solo traveler
        Executive Twin Room
        Stayed 6 nights in June 2019

        nice”

        all ok but the supervisor/manager i guest so arrogant !

        Reviewed June 10, 2019
        8.4
        Excellent
        ahmad from Malaysia
        Solo traveler
        Stayed 3 nights in May 2016

        nice”

        new management and name. knowns as shadar hotel. room upgraded. new towel, new furniture, new led tv, new mattress and new toilet. fast internet access. not good only pressure water slow and parking you have walk down to main entrance. last time using lift at basement to your room. more easier. hope new management will change their policy. overall i give 9/10 .

        Reviewed June 02, 2016
        5.2
        Nor from Malaysia
        Couple
        Executive King Room
        Stayed 2 nights in December 2018

        Just ok to stay”

        Just ok to stay for one or two days. The bed sheet got stains when we checked in for the 1st day.. The aircond is not functioning well, suddenly its stop and feeling hot in the middle of the night. That area near to the main road and super noisy with the motorcycles that looks like they’re racing with each other. The noise will go away after 5am. But its affordable with the price they’re offered. In the future i’m avoiding that area becauce of the noise.

        Reviewed January 06, 2019

        Dear Guest, Thank you for staying with us at Hotel Club Dolphin Kuala Lumpur. We really appreciate the opportunity to be of service to you during your stay. We have noted your feedback and please accept our sincerest apologies for the disappointment you have experienced. We look forward to your continued patronage of our hotel and assure you of our best services and attention at all times. With best personal regards, Hotel Club Dolphin Management.

        Responded February 13, 2019
        Hotel Club Dolphin
        4.4
        Mohd from Malaysia
        Group
        Double Deluxe
        Stayed 3 nights in December 2018

        Not Suitable for family”

        its not suitable for family due to no privacy.. outsider can c u through the door (scope).. -the staff asked me to speak english due to they cannnot speak in Malay abd i know this thing not a issue. i got knew that their staffs mostly not a local.. they are coming from india.

        Reviewed January 02, 2019

        Dear Guest, Thank you for staying with us at Hotel Club Dolphin Kuala Lumpur. We really appreciate the opportunity to be of service to you during your stay. We have noted your feedback and please accept our sincerest apologies for the disappointment you have experienced. We look forward to your continued patronage of our hotel and assure you of our best services and attention at all times. With best personal regards, Hotel Club Dolphin Management.

        Responded February 13, 2019
        Hotel Club Dolphin
        2.0
        Ghasfar from Malaysia
        Solo traveler
        Executive King Room
        Stayed 1 night in December 2018

        Bad facilities and cleanliness!!!!”

        Very poor management and the service was very bad. Booking for king then sleep at queen room because aircond not working. Their reason no more rooms left. Bathroom was very stingky with full of dirt.

        Reviewed December 27, 2018

        Dear Guest, Thank you for staying with us at Hotel Club Dolphin Kuala Lumpur. We really appreciate the opportunity to be of service to you during your stay. We have noted your feedback and please accept our sincerest apologies for the disappointment you have experienced. We look forward to your continued patronage of our hotel and assure you of our best services and attention at all times. With best personal regards, Hotel Club Dolphin Management.

        Responded February 13, 2019
        Hotel Club Dolphin
        2.8
        Muhamad from Malaysia
        Family with young children
        Executive Family
        Stayed 1 night in December 2018

        Not satiesfied with cleaness and management ”

        Dolphin club is my favorite hotel before this but I very disappointed when I booked on 15th Dec before this. Have bad smell when I enter the room and food waste in the refrigerator. The mattress also dirty and the bed is broken. The receptionist also cannot understand Malay when call operator to make the complaint.

        Reviewed December 17, 2018

        Dear Valued Guest, First of all allow me to begin by thanking you for patronizing at Hotel Club Dolphin, Kuala Lumpur. Please know that your feedback is extremely valuable to us, as it assists us in improving our service and property on daily basis. The issues raised have been noted to action upon. We look forward to your continued patronage of our hotel and assure you of our best services and attention at all times. With best personal regards, Management

        Responded December 24, 2018
        Hotel Club Dolphin
        9.2
        Exceptional
        Ea from Malaysia
        Family with young children
        Executive Family
        Stayed 1 night in October 2018

        Overall good”

        After booked the hotel, found that the rating of the hotel for the cleanliness is very terrible. But, when i visited the hotel, the hotel cleanliness is quite clean. The facilities also good. Worth for the money to stay. will recommended for friend.

        Reviewed October 28, 2018

        Dear Guest, Thank you for staying with us at Hotel Club Dolphin Kuala Lumpur. We really appreciate the opportunity to be of service to you during your stay. We are glad to hear your kind comments about our accommodation. We look forward to your continued patronage of our hotel and assure you of our best services and attention at all times. With best personal regards, Hotel Club Dolphin Management

        Responded November 01, 2018
        Hotel Club Dolphin
        4.8
        Muhd from Malaysia
        Business traveler
        Executive King Room
        Stayed 2 nights in October 2018

        Meh....”

        Hotel is good but i dont know abt the management, spacious room but dirty, not to be racist but the hotel smell like thousand indian people sweating at the same time, carpet was dirty..only thing was good is the internet

        Reviewed October 20, 2018

        Dear Guest, Thank you for taking the time out of your schedule to review our hotel. We apologize that your experience was anything less than satisfying. Please know that your feedback is extremely valuable to us, your comments and issues will be addressed. We sincerely hope, that you will give us another opportunity to serve you again. With best personal regards, Hotel Club Dolphin Management

        Responded November 01, 2018
        Hotel Club Dolphin
        4.8
        ahmad from Malaysia
        Solo traveler
        Stayed 1 night in August 2018

        Annoying !”

        Stayed for 6 days 5 nights. All ok (receptionist, guard, parking, facilities) but the problem only the housekeeping / roomservice staff. They watching movies & listening to music near my room level 5. Very noise / loud until midnight everyday. Complaint made but still the same until the 4th day i asked a new room. Thanks god i change the room to level 4. They don't respect other people coz they are foreigners from india & sri lanka. English language also not understand well. The sri lanka staff very lazy. Not ever come and clean the room as asked. i asked him to clean the room at 10.00 am but until 5.00 pm didn't do anything. Only after 6.00 pm he came and pass the soap & shampoo. Just hanging around and playing his telephone. Hope the management can take note this matter seriously.

        Reviewed September 02, 2018

        Dear Guest, Thank you for taking the time out of your schedule to review our hotel. We apologize that your experience was anything less than satisfying. Please know that your feedback is extremely valuable to us, your comments and issues will be addressed. We sincerely hope, that you will give us another opportunity to serve you again. With best personal regards, Hotel Club Dolphin Management

        Responded November 01, 2018
        Hotel Club Dolphin
        4.8
        ahmad from Malaysia
        Solo traveler
        Stayed 1 night in August 2018

        very lazy housekeeping staff !!!”

        Stayed for 6 days 5 nights. All ok (receptionist, guard, parking, facilities) but the problem only the housekeeping / roomservice staff. They watching movies & listening to music near my room level 5. Very noise / loud until midnight everyday. Complaint made but still the same until the 4th day i asked a new room. Thanks god i change the room to level 4. They don't respect other people coz they are foreigners from india & sri lanka. English language also not understand well. The sri lanka staff very lazy. Not ever come and clean the room as asked. i asked him to clean the room at 10.00 am but until 5.00 pm didn't do anything. Only after 6.00 pm he came and pass the soap & shampoo. Just hanging around and playing his telephone. Hope the management can take note this matter seriously.

        Reviewed September 02, 2018

        Dear Guest, Thank you for taking the time out of your schedule to review our hotel. We apologize that your experience was anything less than satisfying. Please know that your feedback is extremely valuable to us, your comments and issues will be addressed. We sincerely hope, that you will give us another opportunity to serve you again. With best personal regards, Hotel Club Dolphin Management

        Responded November 01, 2018
        Hotel Club Dolphin
        4.8
        ahmad from Malaysia
        Solo traveler
        Stayed 2 nights in August 2018

        teribble staff !”

        Stayed for 6 days 5 nights. All ok (receptionist, guard, parking, facilities) but the problem only the housekeeping / roomservice staff. They watching movies & listening to music near my room level 5. Very noise / loud until midnight everyday. Complaint made but still the same until the 4th day i asked a new room. Thanks god i change the room to level 4. They don't respect other people coz they are foreigners from india & sri lanka. English language also not understand well. The sri lanka staff very lazy. Not ever come and clean the room as asked. i asked him to clean the room at 10.00 am but until 5.00 pm didn't do anything. Only after 6.00 pm he came and pass the soap & shampoo. Just hanging around and playing his telephone. Hope the management can take note this matter seriously.

        Reviewed September 02, 2018

        Dear Guest, Thank you for taking the time out of your schedule to review our hotel. We apologize that your experience was anything less than satisfying. Please know that your feedback is extremely valuable to us, your comments and issues will be addressed. We sincerely hope, that you will give us another opportunity to serve you again. With best personal regards, Hotel Club Dolphin Management

        Responded November 01, 2018
        Hotel Club Dolphin
        5.6
        ahmad from Malaysia
        Solo traveler
        Stayed 1 night in August 2018

        Horrible !!”

        Stayed for 6 days 5 nights. All ok (receptionist, guard, parking, facilities) but the problem only the housekeeping / roomservice staff. They watching movies & listening to music near my room level 5. Very noise / loud until midnight everyday. Complaint made but still the same until the 4th day i asked a new room. Thanks god i change the room to level 4. They don't respect other people coz they are foreigners from india & sri lanka. English language also not understand well. The sri lanka staff very lazy. Not ever come and clean the room as asked. i asked him to clean the room at 10.00 am but until 5.00 pm didn't do anything. Only after 6.00 pm he came and pass the soap & shampoo. Just hanging around and playing his telephone. Hope the management can take note this matter seriously.

        Reviewed September 02, 2018

        Dear Guest, Thank you for taking the time out of your schedule to review our hotel. We apologize that your experience was anything less than satisfying. Please know that your feedback is extremely valuable to us, your comments and issues will be addressed. We sincerely hope, that you will give us another opportunity to serve you again. With best personal regards, Hotel Club Dolphin Management

        Responded November 01, 2018
        Hotel Club Dolphin
        6.8
        Good
        Sheow from Malaysia
        Family with teens
        Executive King Room
        Stayed 3 nights in November 2018

        Worth for price but room light is too dark ”

        Friendly staff, reasonable price, good location. But their room is too dark for make up purpose

        Reviewed June 06, 2019
        5.6
        RENGA from Malaysia
        Solo traveler
        Executive King Room
        Stayed 1 night in May 2019

        ok”

        ok

        Reviewed May 08, 2019
        8.0
        Excellent
        ummi from Malaysia
        Solo traveler
        Executive King Room
        Stayed 1 night in February 2019

        good”

        nice hotel and friendly staff

        Reviewed April 18, 2019

        Dear Guest, Thank you for staying with us at Hotel Club Dolphin Kuala Lumpur.We really appreciate the opportunity to be of service to you during your stay.We are grateful for your kind comments.We look forward to your continued patronage of our hotel and assure you of our best services and attention at all times. With best personal regards, Hotel Club Dolphin Management

        Responded May 16, 2019
        Hotel Club Dolphin
        12345
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        Hotel Club Dolphin
        |Good 6.6
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        Experiences on Agoda. Because your room is just the beginning.

        • Very good location
        • Petronas Twin Towers
        • LRT Train Station - PWTC is within 0.18 km