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From 50 reviewsSee what guests said
6.2
/
10

Reviews of Hotel Costa Del Mar Reviews from real guests

Provided by verified guests of Agoda
Agoda Reviews (50)Booking.com Reviews (27)
6.2
/
10
Good
Cleanliness5.9
Facilities5.0
Location7.4
Room comfort and quality6.0
Service6.3
Value for money6.1
Rating
9+ Exceptional (3)
8-9 Excellent (5)
7-8 Very Good (7)
6-7 Good (2)
<6 Below Expectation (23)
Time of the year
Mar - May (10)
Jun - Aug (1)
Sep - Nov (6)
Dec - Feb (23)
All guests (50)
All languages

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Showing 40 verified guest comments
8.7
Excellent
Yingyi from United States
Couple
Standard Double Bed
Stayed 2 nights in December 2012

Nice service but uncomfortable location”

Staff nice, place convenient, close to the main avenue

The hotel locates at the best place in playa del carmen. Staff are nice and always with a smile. You can easily access to many places in playa del carmen. However, the beach near the hotel is not good. Actually, it smells really bad. Rooms are not that comfortable and noisy outside.

Reviewed January 04, 2013
8.3
Excellent
Craig from United States
Group
Standard Double Bed
Stayed 2 nights in January 2012

Excellent location with a reasonable price”

Reasonable price, ocean-front, near the clubs, great front-desk service

We had a great time at Hotel Costa del Mar. The front desk lady was very courteous, and attended to all our needs (internet, beach towels, etc) I would definitely come back and stay there again. The only things I might recommend would be an ice machine, and expanding the wireless internet coverage to include the rooms, so we don't have to walk over to the front office to access.

Reviewed January 08, 2012
10.0
Exceptional
Deborah from United Kingdom
Solo traveler
Standard Double Bed
Stayed 4 nights in September 2012

A truly wonderful place to stay”

The staff here just work so hard at making everything perfect

I stayed for four days and the location, staff and area was perfect. Music can get a bit loud at night but what do you expect from a centrally located hotel. It was lovely

Reviewed September 21, 2012
7.3
Very good
Elba from United States
Couple
Standard Double Bed
Stayed 1 night in January 2012

Great Location but hardly a five star hotel”

Service

the hotel is beach front located, is clean and the service is good, but you can't call this one a five star hotel. the neighborhood is very noisy, the bars around the hotel don''t close until 5 a.m. so unless you want to party at night and sleep during the day, or that you can sleep despite the noise, i cant not recommend this hotel.

Reviewed February 01, 2012
8.3
Excellent
Dennis from Canada
Family with teens
Standard Double Bed
Stayed 1 night in April 2012

great location ”

right on beach

I recommend booking your entire stay on line asI decided to stay an extra day even though there empty rooms they charged double for that day.

Reviewed April 28, 2012
9.3
Exceptional
Katie from New Zealand
Group
Standard Double Bed
Stayed 2 nights in January 2015

Perfect stay for young Travellers ”

Location!!! Beach with beds and great staff!!

Great stay!!! Fantastic location, right in the action and on the beach! Comfortable stay and friendly staff! Perfect!!

Reviewed January 06, 2015
5.3
vlasta from Czech Republic
Solo traveler
Standard Double Bed
Stayed 3 nights in March 2015

Fort short stay OK”

beach,

Hotel on the beach, unfortunately it was just very dirty from Seaweed that we never bathed there. Room smelled a airconditioning was very noisy, very old equipment. Without breakfast. I Never would be choose this hotel again.

Reviewed December 06, 2015
7.7
Very good
Clare from United States
Group
Standard Double Bed
Stayed 3 nights in May 2012

Great for the price but very loud clubs nearby”

Right on the beach, nice size rooms, gated, bar, restaurant, friendly atmosphere

We stayed 3 nights. Very hip place to be. Way too loud to sleep because the bars were bumping their bass beats until 5 am. AC worked great but we had to ask for hot water. Got hassled at the front desk about payment. Only $160 for 3 adults with 2 full sized bed fr 3 nights.

Reviewed May 22, 2012
4.3
Iouri from United States
Couple
Standard Double Bed
Stayed 14 nights in December 2014

Nightmare @ Costa Del Mar”

Price, exterior, towel art

Nightmare till 5am every morning due to 3 or 4 night clubs next to the hotel, which were extremely noisy. Periodical cold water in bathroom. If I new, I would never book it.

Reviewed January 07, 2015
4.4
Christopher from United States
Solo traveler
Standard Double Bed
Stayed 1 night in January 2019

It’s all true what others say”

If you’re a night owl, you’ll be fine. If you like to sleep before 3 AM you will be in pain. The clubs next door are really really loud. The rooms are a little dingy. The staff is nice. They have a small little slice of the beach with a bar that makes good margaritas.

Reviewed January 04, 2019
4.4
Shayla from United States
Family with young children
Standard Double Bed
Stayed 1 night in January 2018

Acceptable”

If your not into super hot techno beats vibrating through your whole body then this might not be the place for you. The location on the beach is nice, the staff was friendly. The room had mold growing on multiple walls. Don't forget to bring ear plugs

Reviewed January 07, 2018
5.2
Abner from United States
Family with young children
Double Room with Two Double Beds
Stayed 3 nights in October 2017

Bed sheet were not replaced. The bed sheet were you lay down still have sands and hair from previous”

Bed sheet were not replaced. The bed sheet were you lay down still have sands and hair from previous occupants. Gross! Bathroom smell dried urine. Floor is dirty, if you wipe it with towel the towel will become brown. Dont even try to use the pool they have, its cloudy already.

Reviewed October 08, 2017
5.6
Jay from United Kingdom
Couple
Standard Double Bed
Stayed 1 night in March 2019

Good location but noisy”

Nightclubs on either side playing music till 4am so if you want to sleep... good luck! But if you want to party late then crash out this is your place.

Reviewed April 12, 2019
2.4
Tami from United States
Family with young children
Standard Double Bed
Stayed 2 nights in January 2021

Acceptable”

The pictures are very deceiving. The rooms had no blankets on the bed and there were no towels! We paid for 2 nights and only stayed one because the bar next door was so loud we couldn’t sleep. My son and daughter-in-law went out about 8:00 and went across the street and were shook down by 8 “policies”. Horrible experience!

Reviewed January 09, 2021
3.0
Amy from United States
Family with teens
Standard Double Bed
Stayed 1 night in December 2013

Don't bother”

No bed bugs. Close to ocean. A/c worked

Too loud at night to sleep between two night clubs. No ocean view for any room. Free wifi was spotty at best. Front desk person nonexistent.

Reviewed January 02, 2014
3.6
Marisa from United States
Group
Standard Double Bed
Stayed 1 night in August 2019

Location was centrally located, bathroom smells, leaky faucet, you get what you pay for your money.”

If you are planning to sleep at night don’t stay in this place, loud music was playing until 4am and none of us did sleep at all.

Reviewed August 24, 2019
4.0
Alexandre from Canada
Couple
Standard Double Bed
Stayed 2 nights in December 2019

Acceptable”

Very loud until 5:30 am

Reviewed December 30, 2019
4.0
Serafin from Mexico
Family with young children
Standard Double Bed
Stayed 2 nights in March 2018

Not good”

Didnt like it at all

Reviewed March 17, 2018
5.7
ohad from Israel
Couple
Standard Double Bed
Stayed 1 night in December 2015

Not worth the money”

Location,stuff
Reviewed January 04, 2016
8.4
Excellent
Sandra from Mexico
Family with teens
Standard Double Bed
Stayed 2 nights in January 2020

Excelente ”

Me encanta el.lugar con relación costo beneficio.... regresaré las veces que pueda

Reviewed September 15, 2020
10.0
Exceptional
Liz from Mexico
Family with young children
Standard Double Bed
Stayed 1 night in January 2020

BUENA UBICACION”

MUY BUENO

Reviewed July 02, 2020
3.2
Jessica from Mexico
Family with young children
Standard Double Bed
Stayed 1 night in November 2017

Camas fatales ”

Traigo aún dolor en mi cuerpo de los resortes encajados del colchón.

Reviewed November 15, 2017
8.3
Excellent
fiorella from Argentina
Couple
Standard Double Bed
Stayed 10 nights in December 2015

Pasamos una estadía agradable”

La ubicación, la atención de sus empleados, su limpieza

Muy buena, amena y cálida

Reviewed December 31, 2015
5.3
maria from Spain
Couple
Standard Double Bed
Stayed 1 night in November 2012

Servicio cordial”

hotel cercano

Hotel centrico de todo el ambiente nocturno, hotel con salida a la playa.

Reviewed November 12, 2012
5.7
eugenie from France
Group
Standard Double Bed
Stayed 6 nights in April 2015

Hôtel pas top mais super bien placé”

Si vous voulez faire la fête c'est parfait !!
Reviewed May 02, 2015
7.6
Very good
alan
Family with teens
Room Assigned on Arrival
Stayed 1 night in May 2019

Very good”

Mal aire acondicionado

Reviewed May 16, 2019
6.7
Good
michelangelo from Italy
Couple
Standard Double Bed
Stayed 7 nights in December 2015

Poco curato, ma vicino a tutto”

Vicinanza alla spiaggia e al centro

Sufficiente

Reviewed January 04, 2016
7.7
Very good
ariela from Germany
Standard Double Bed
Stayed 3 nights in February 2012

השירות אדיב מאוד ויש כל יום נקיון של החדרים, ”

חדרים גדולים ונקיים מאוד

אחלה ריזורט לצעירים. על הים, נקי מאוד ו... רועש מאוד. שמענו את כל הקלאבים עד חמש בבוקר אצלנו בחדר. לנו לא ממש הפריע אבל בעייתי לבעלי שינה קלה. כמו כן המקום רחוק מלהיות מפואר באופן כלשהו. מעולה לחבר׳ה/זוגות צעירים. מיקום מצויין: מצד אחד ממש על הים ומהעבר השני השדרה הכי שווה לבילויים וקניות כמו גם חיי לילה.

Reviewed March 07, 2012
6.0
Antti from Finland
Family with young children
Standard Double Bed
Stayed 7 nights in February 2012

hyvä sijainti”

lähellä rantaa ja bilepaikkoja

Ihanteellinen sijainti ja sopii nuorisolle, koska bilepaikkoja vieri vieressä. aamuyöhön asti kuului musiikkia, joten ei ole perheellisen paikka. Edullinen hotelli ja sisällä vilisi välillä ötököitä

Reviewed June 20, 2012
3.0
Natalia from Azerbaijan
Couple
Standard Double Bed
Stayed 3 nights in September 2014

Ужасно”

Только близость к океану

Оставались в отеле проездом на пару дней и это были самы ужасные дни нашего отпуска. По-соседству с отелем - ночная дискотека. Сказать, что музыка играет громко, это не сказать ничего. Басы так резонируют, что от них дрожат окна в номере, они просто пронизывают мозг. И все это продолжается до 6 утра, так что ни о каком сне не может быть и речи. Если вы хотите ночью спать, а не тусить на дискотеке, то не останавливайтесь в этом отеле! И не только в нем, но и в других, расположенных в ближайшем километре от этого места.

Reviewed November 14, 2014
7.3
Very good
Anna from Russia
Couple
Standard Double Bed
Stayed 3 nights in January 2014

Попробуй выспись”

отель на пляже. хороший персонал, удобные кровати

Этот отель находиться на "барной" улице. До 6 утра отовсюду звучит музыка и спать не очень комфортно. Если ехать "тусить до утра"- отель подойдет)) Находится прям на пляже, но чтобы купаться надо отойти правее, метров 100-150, там начинается хороший заход в море.

Reviewed January 27, 2014
6.0
Elin from Norway
Couple
Standard Double Bed
Stayed 14 nights in February 2018

Above average”

Costa Del Mar har en flott liten strandlinje Selve hotellet er nedslitt både ute og inne Det ligger rett ved 4 store diskotek som er åpne til kl 04.00 - mye høy lyd fra disse på rommene

Reviewed March 15, 2018
5.3
john from Sweden
Couple
Standard Double Bed
Stayed 3 nights in January 2014

hög musik till kl 06.00”

nära stranden, närheten till restauranger, nära shopping
Reviewed January 30, 2014
7.3
Very good
Benny from Sweden
Family with teens
Standard Double Bed
Stayed 2 nights in March 2013

Strandnära, trevlig servering, gratis solstolar”

Nära stranden, centralt, nära shopping

Mycket enkelt hotell till en billig peng. Passar yngre gäster. Fruktansvärt oväsen då hotellet ligger nära ett diskotek.

Reviewed April 09, 2013
6.0
Ulf from Sweden
Couple
Standard Double Bed
Stayed 14 nights in March 2013

hög ljudvolym hela nätterna, från nattklubbar.”

centralt beläget.
Reviewed April 05, 2013
7.7
Very good
adam from Sweden
Couple
Standard Double Bed
Stayed 2 nights in April 2012

Perfekt läge, hjälpsam personal”

Läget men även prisvärda rum

Spenderade mina två första dagar på min resa och hotellet fick mig att hinna göra det jag ville.

Reviewed April 10, 2012
3.0
kristin from Sweden
Family with teens
Standard Double Bed
Stayed 1 night in February 2012

Skulle ligga på stranden fick rum på stan....”

nära stranden

Inte alls va bilderna visade poolen va som en liten uppblåsbar bassäng:;

Reviewed March 10, 2012
4.3
kristin from Sweden
Family with teens
Standard Double Bed
Stayed 1 night in February 2012

dåligt”

nära stranden

stämmer inte med bilderna poolen va liten o fick ett rum på stan

Reviewed March 10, 2012
6.3
Good
Arne from Sweden
Couple
Standard Double Bed
Stayed 1 night in November 2011

Hotell nära strand och nöjesliv”

Hotell nära strand och nöjesliv

Närbeläget disco hördes mycket ända till kl 05 på morgonen.

Reviewed November 25, 2011
5.0
Gitte from Denmark
Family with teens
Standard Double Bed
Stayed 2 nights in January 2015

Hotellet ligger flot ved vandet og meget centralt,”

beliggenhed ved vandet

Hotellet ligger lige på standen, midt i byen og tæt på busstationen. Desværre ligger det også lige ved den centrale natklub-gade og musikken stopper først kl 6 om morgenen. Indtil da spilles der høj musik med dyb bas som ryster hele hotellet! Vi havde desværre bestilt og betalt for to nætter, vi fik dog udleveret gratis ørepropper, som ligger i en skål i receptionen.

Reviewed January 22, 2015
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