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Hotel Crimson Palace

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Very good7.1
Based on 29 reviews
Hotel Crimson Palace
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7.3 Very good location
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7.3Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Room service [24-hour]

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Room choices
Standard Room
...
  • City view
  • 12 m²
  • 1 double bed and 2 king bed...
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Deluxe
...
  • City view
  • 18 m²
  • 1 king bed
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Suite
...
  • City view
  • 24 m²
  • 1 super king bed
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Nearest essentials

Airports
  • 9 kilometers to
  • Agra Airport (AGR)
  • 182 kilometers to
  • Indira Gandhi International Airport (DEL)
Public transportation
  • 4.3 kilometers to
  • Agra Fort Railway Station
  • 5 kilometers to
  • Agra City Railway Station
Hospital or clinic
  • 6 kilometers to
  • ECHS in Military Hospital
Pharmacy
  • 6 kilometers to
  • M.S Medical Store
Convenience store
  • on site
Cash withdrawal
  • on site

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Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Verified guest reviews

Agoda Reviews (29)
Booking.com Reviews (91)

3.0

Filter by guest type:
  • Cleanliness 7.2
  • Facilities 6.7
  • Location 7.3
  • Room comfort and quality 7.0
  • Service 7.0
  • Value for money 6.9
  • Cleanliness 7.3
  • Location 6.7
  • Room comfort and quality 7.3
  • Service 6.7
  • Value for money 7.3
  • Cleanliness 6.9
  • Facilities 4.0
  • Location 7.5
  • Room comfort and quality 7.1
  • Service 7.2
  • Value for money 6.3
  • Cleanliness 7.0
  • Facilities 10.0
  • Location 6.5
  • Room comfort and quality 5.3
  • Service 5.5
  • Value for money 7.0
Review score
  • Cleanliness 4.0
  • Location 6.0
  • Room comfort and quality 4.0
  • Service 4.0
  • Value for money 4.0
Excellent
  • Cleanliness 8.7
  • Facilities 10.0
  • Location 7.3
  • Room comfort and quality 8.0
  • Service 8.7
  • Value for money 9.3
Very good
  • Cleanliness 8.0
  • Facilities 6.0
  • Location 8.7
  • Room comfort and quality 10.0
  • Service 7.3
  • Value for money 8.0
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7.2
revathi from Malaysia
Group
Standard Room
Stayed 1 night in May 2017
Value for money ”
It's a great hotel with good location but however the bathroom has to be looked into , the water doesn't get drained and you've got to call the receptionist to pump it . We booked 4 rooms and all of us had the same issue
Reviewed August 04, 2017
Dear Guest Thank you for taking the time to share your comments. It is with regret we read that we fell short to meet your expectation during your stay. we have taken note of the concerns you have made and we are so sorry your visit fell short of your expectations. Your feedback is much appreciated and it is being taken seriously and put to good use in our endeavour to provide the highest standards of care and service to our guests. Looking forward for your visit back again in The Hotel Crimson Palace, Agra Yours sincerely, Team Hotel Crimson Palace
Responded September 01, 2017
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Hotel Crimson Palace
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5.6
cesare from Italy
Couple
Standard Room
Stayed 1 night in November 2016
Just good for Taj Mahal sunrise ”
Personale cordiale ma stanza e colazione decisamente trascurabili.
Reviewed November 21, 2016
Greetings from the city of the Taj ! Thank you for taking the time to share your review. I would like to take this opportunity to thank-you for choosing Hotel Crimson Palace, Agra. I am pleased to read that you had an good stay with us. Your appreciation has been conveyed to our team and we are sure that your recommendation will go a long way in encouraging them We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our services. Thank you for your recommendation and we hope to welcome you back again in the not so distant future.
Responded June 17, 2017
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5.0
Stuart from United Kingdom
Solo traveler
Standard Room
Stayed 2 nights in January 2016
You get what you pay for”
Cleanliness and price
Basic, glad only stayed 2 nights...you get what you pay for.
Reviewed February 04, 2016
Greetings from the city of the Taj ! Thank you for taking the time to share your review. I would like to take this opportunity to thank-you for choosing Hotel Crimson Palace, Agra. I am pleased to read that you had an good stay with us. Your appreciation has been conveyed to our team and we are sure that your recommendation will go a long way in encouraging them We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our services. Thank you for your recommendation and we hope to welcome you back again in the not so distant future.
Responded June 17, 2017
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7.3
MOHAMMAD from Bangladesh
Business traveler
Standard Room
Stayed 1 night in November 2015
LOCATION”
LOCATION
Reviewed January 16, 2016
Greetings from the city of the Taj ! Thank you for taking the time to share your review. I would like to take this opportunity to thank-you for choosing Hotel Crimson Palace, Agra. I am pleased to read that you had an good stay with us. Your appreciation has been conveyed to our team and we are sure that your recommendation will go a long way in encouraging them We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our services. Thank you for your recommendation and we hope to welcome you back again in the not so distant future.
Responded June 17, 2017
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4.3
Rahul from India
Family with young children
Standard Room
Stayed 1 night in December 2015
a big NO to this hotel”
near to taj mahal
it was not less than a nightmare...food was not as good as we expected...pillows in pathetic condition as if it was a servant quarter..too dim lights..most bulbs out of order...staff attitude was rude and non cooperative...delay in room service...loud guests in restaurants will make your stay miserable if you are staying in a room at first floor... why did i waste my money on such service standards...
Reviewed December 10, 2015
Dear Guest Thank you for taking the time to share your comments. It is with regret we read that we fell short to meet your expectation during your stay. we have taken note of the concerns you have made and we are so sorry your visit fell short of your expectations. Your feedback is much appreciated and it is being taken seriously and put to good use in our endeavour to provide the highest standards of care and service to our guests. Looking forward for your visit back again in The Hotel Crimson Palace, Agra Yours sincerely, Team Hotel Crimson Palace
Responded June 17, 2017
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6.0
Anitha from India
Family with teens
Stayed 1 night in February 2015
Stay at Crimson Palace”
Nothing in particular
we stayed there for a night. Nothing good in particular. Food is ok. Service not very good.
Reviewed April 01, 2015
Dear Guest Thank you for taking the time to share your comments. It is with regret we read that we fell short to meet your expectation during your stay. we have taken note of the concerns you have made and we are so sorry your visit fell short of your expectations. Your feedback is much appreciated and it is being taken seriously and put to good use in our endeavour to provide the highest standards of care and service to our guests. Looking forward for your visit back again in The Hotel Crimson Palace, Agra Yours sincerely, Team Hotel Crimson Palace
Responded June 17, 2017
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7.0
Shirlynn from Singapore
Solo traveler
Standard Room
Stayed 1 night in February 2015
Dangerous for lone female travellers”
the location, the Wi-Fi and the room atandard
We chose the hotel because of It's proximity to the revered Taj Mahal, we already had bad impressions of the people when we transferred over via the pre-paid cab. The hotel staff was no better, he listened to our woes about the treatment we were getting, even went out of his way to buy breakfast for us. At around 4pm, we wanted to go to the bus station to purchase a bus ticket, he arranged a auto driver to bring us, AT NO COST UPFRONT, we agreed and hopped on only to be bought to a local tour operator who charged us 900rupees per bus ticket. Which we paid since we were already there. We requested to be sent back to the hotel and gave him 30 rupees as tips and told him not to come the following morning to pick us up from the hotel as we had plans to visit Taj Mahal and Agra Fort the next day. He displayed a look of shock upon receiving the money and said he would only charge us BOTH 600rupees for a disposal use of his auto during the excursions and to send us to the bus station to catch our AC Bus to New Delhi. The hotel is 1km away from Taj Mahal and its within walking distance. We were quite flabbergasted at his outrageous attempt to fleece us. In total, for transport we spent, 130 rupees to send us from hotel to the bus station. (ISBT Train Station). 750 for the entrance tickets and 20 rupees from the ticket counter at Taj Mahal to go into Taj Mahal, which is actually also within walking distance. The hotel staff was in obvious cahoots with the auto car driver. AND THE TRAVEL AGENCY. On top of this, another staff who gave us walking directions to Taj Mahal asked us to, quote: "sit down and chat with me". Word of caution, India is a wonderful experience, though because of the economic situation, people generally have a hidden agenda.
Reviewed February 13, 2015
Dear Guest Thank you for taking the time to share your comments. It is with regret we read that we fell short to meet your expectation during your stay. we have taken note of the concerns you have made and we are so sorry your visit fell short of your expectations. Your feedback is much appreciated and it is being taken seriously and put to good use in our endeavour to provide the highest standards of care and service to our guests. Looking forward for your visit back again in The Hotel Crimson Palace, Agra Yours sincerely, Team Hotel Crimson Palace
Responded June 17, 2017
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9.7
Faiz from India
Couple
Stayed 1 night in January 2015
comfortable stay.”
room size, location and staff behaviour.
Our trip was short but comfortable. We had room heater to regulate the temperature of our room, hot water in plenty for a long refreshing shower, bed was firm but soft and it was amazingly relaxing after a long drive. Room service was prompt and the breakfast is usually in included in the package which you have to go down to the restaurant to have but they are cooperative enough to make exceptions and serve in room. I had an excellent time and comfortable stay hope the rest of you guys (guests) do too.
Reviewed January 19, 2015
Greetings from the city of the Taj ! Thank you for taking the time to share your review. I would like to take this opportunity to thank-you for choosing Hotel Crimson Palace, Agra. I am pleased to read that you had an good stay with us. Your appreciation has been conveyed to our team and we are sure that your recommendation will go a long way in encouraging them We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our services. Thank you for your recommendation and we hope to welcome you back again in the not so distant future.
Responded September 01, 2017
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4.3
Kirat from India
Couple
Standard Room
Stayed 1 night in January 2015
Great location, terrible experience!”
The only good thing was the location!
Although the proximity to the Taj Mahal is perfect, the hotel was a real disappointment. When we arrived, the hotel looked better than we expected and the staff informed us that it is only 6 months old. However, on entering our room, we had a strange smell of dampness in the room and it was even worse in the washroom. The bed sheets were wet. On informing the reception, someone arrived to change the sheets almost an hour later and told us that the sheets had not dried due to bad weather. We later noticed fungus on the wall and on informing the reception, their only response was that they will inform the owner! We did not have warm water either and our towels were smelly. This hotel is mismanaged with unprofessional staff. We had a terrible experience!
Reviewed January 19, 2015
Dear Guest Thank you for taking the time to share your comments. It is with regret we read that we fell short to meet your expectation during your stay. we have taken note of the concerns you have made and we are so sorry your visit fell short of your expectations. Your feedback is much appreciated and it is being taken seriously and put to good use in our endeavor to provide the highest standards of care and service to our guests. Looking forward for your visit back again in The Hotel Crimson Palace, Agra Yours sincerely, Team Hotel Crimson Palace
Responded June 17, 2017
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6.3
Abhijit from India
Couple
Stayed 1 night in December 2014
Good location”
Good location, easy to find the hotel & short term stay is fine
Good location, easy to find the hotel & short term stay is fine
Reviewed January 01, 2015
Greetings from the city of the Taj ! Thank you for taking the time to share your review. I would like to take this opportunity to thank-you for choosing Hotel Crimson Palace, Agra. I am pleased to read that you had an good stay with us. Your appreciation has been conveyed to our team and we are sure that your recommendation will go a long way in encouraging them We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our services. Thank you for your recommendation and we hope to welcome you back again in the not so distant future.
Responded September 01, 2017
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