Hotel Cruz Royale

Hotel Cruz Royale

Anand Commercial Centre Next to Asha Parekh Hospital, S.V. Road, Santacruz (W), Khar, Mumbai, India, 400054
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    Interior view Hotel Cruz Royale
    Interior view Hotel Cruz Royale
    Bathroom Hotel Cruz Royale
    Deluxe  Hotel Cruz Royale
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     Hotel Cruz Royale

    Hotel Cruz Royale Reviews

    5.4
    Review score
    /10
    (16 reviews)See what guests said

    Things you’ll love about Hotel Cruz Royale

    Things you'll love

    • Airport transfer

    • Blackout curtains

    • Room service [24-hour]

    • Fitness center

    Good
    Location
    6.5
    See map
    Popular
    Nearby
  • Basilica of Mount Mary Bandra4.27 km
  • Siddhivinayak Temple7.4 km
  • Haji Ali Mosque11.54 km
  • Mahalakshmi Temple12.08 km
  • Chowpatty Beach14.56 km
  • Chhatrapati Shivaji Terminus15.84 km
  • Elephanta Caves16.56 km
  • Essel World16.85 km
  • Gateway of India17.91 km
  • Taj Mahal Palace17.91 km
  • This property is in high demand!

    Last booked a few minutes ago

    Value for money5.3
    Distance to city center7:00 km
    Location rating6.5
    Nearest airportChhatrapati Shivaji International Airport (BOM)
    Distance to airport4.3 km

    Rooms available at Hotel Cruz Royale

    Deluxe
    Deluxe
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Executive
    Executive
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Royal Suite with King Bed
    Royal Suite with King Bed
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Single Executive
    Single Executive
    ...
    • Room size: 19 m²/205 ft²
    Enter dates to see prices
    Single Deluxe
    Single Deluxe
    ...
    • Room size: 14 m²/151 ft²
    Enter dates to see prices
    Royal Suite
    Royal Suite
    ...
    • Room size: 27 m²/291 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Suite Standard
    Suite Standard
    ...
      Enter dates to see prices
      Executive Double Room
      Executive Double Room
      ...
        Enter dates to see prices
        Deluxe Double Room
        Deluxe Double Room
        ...
          Enter dates to see prices
          Executive Room with complimentary one way airport transfer
          Executive Room with complimentary one way airport transfer
          ...
            Enter dates to see prices
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            More about Hotel Cruz Royale

            More about Hotel Cruz Royale

            An overview

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            What they offer

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What to eat nearby

            Indian cuisine
            Indian cuisine
            Rasoee Restaurant
            610 m Indian
            Punjabi Tawa
            820 m Indian
            Janta Restaurant
            820 m Indian, Vegetarian
            American cuisine
            American cuisine
            The Den
            1.2 km American, European, International
            Hoppipola
            1.5 km American, Bar, Italian
            Jughead's
            1.6 km American, Chinese, Mexican
            Chinese cuisine
            Chinese cuisine
            Shabari
            240 m Chinese, Fast food, Vegetarian
            Summer Garden
            240 m Chinese
            Ketki Chinese Corner
            350 m Chinese

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show more

            Property's guest policies

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            Some helpful facts

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            Announcements

            Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

            Reviews of Hotel Cruz Royale from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (16)Booking.com Reviews (13)
            5.4
            /
            10
            Review score
            Cleanliness5.1
            Facilities4.0
            Location6.5
            Room comfort and quality5.5
            Service5.0
            Value for money5.3
            All guests (16)
            Showing 14 verified guest comments
            3.2
            Mohan from India
            Solo traveler
            Deluxe
            Stayed 1 night in March 2017

            Not recommendeble”

            Hotel is totally bogus. Toilet was not good. Leaking the jet spray continuesly. When someone books a hotel well in advance with full amount . He is not getting room as per his choice. Not getting break fast, not provided Airport drop. He will never repeat this hotel again.

            Reviewed March 31, 2017
            2.3
            Dinesh from India
            Business traveler
            Deluxe
            Stayed 1 night in March 2016

            Very bad”

            Is not good I will never go this Hotal

            Reviewed March 11, 2016
            5.3
            Suresh from India
            Business traveler
            Stayed 1 night in June 2015

            Not bad”

            We booked including breakfast but they take extra money breakfast

            Not stay again this hotel, Becoz they take extra money break fast

            Reviewed June 03, 2015
            3.7
            Ashok from India
            Couple
            Stayed 1 night in December 2014

            Not good”

            Nothing

            Very uncomfortable

            Reviewed December 30, 2014
            6.3
            Good
            Ranga from India
            Solo traveler
            Stayed 2 nights in October 2014

            Good Location, but pricey”

            The rooms were reasonably clean / The staff were co-operative / Airport transfers / Location is ideal / Wi-fi was super good.

            The rooms were very small. The a/c did not have a remote, and it was quite cold. On the 2nd night it had totally stopped working. The complimentary breakfast was a joke - one egg omelette with 2 slices of bread is hardly what you expect. The first day, the breakfast took about an hour to get to my room. They don't have a dining area, so it's served in the room. There is no lift .. and it's a shabby entrance, and i almost slipped and fell with the floor being very oily. Though the staff made up for it by their quick attendance. The location is what was good about this and the airport pick-up and transfers. But you need to call them once you arrive, as they are never there with a sign-board. After you call, you wait for 15 mts. and he shows up at a place, where you need to go and meet him (the supposed pick-up point). If you are new to Mumbai then you wouldn't know that place anyway - so, it can be quite frustrating. There were some small cockroaches running about. The bathroom was ok on the surface, but under the sink and under the w/c, it was filthy dirty .. wish i hadn't looked underneath.

            Reviewed October 31, 2014
            6.3
            Good
            Hitesh from India
            Family with young children
            Stayed 1 night in July 2014

            Good”

            Conviniently located in western subbers of Mumbai for travelling to Bandra Termiuns, Domestic Airport, Juhu Beach, Shopping at Linking Road, etc.

            Restaurant not available hence breakfast was a formality. Gym fascility closed. TV's were not LCD as seen in photographs. Eventhough good budget hotel with smaller but clean Rooms & good enough service.

            Reviewed July 13, 2014
            7.7
            Very good
            CNB from India
            Solo traveler
            Stayed 1 night in December 2013

            value for money. Very friendly staff. Decent room.”

            Tariff, Friendly staff, Close to airport

            Pleasant stay. Rooms were ok. Hotel building actually doesn't look like a hotel.

            Reviewed December 17, 2013
            3.0
            Isuru from Sri Lanka
            Business traveler
            Stayed 7 nights in November 2013

            Hotel Cruz Royale”

            unpleasant
            Reviewed December 10, 2013
            8.3
            Excellent
            sabir from Kenya
            Couple
            Stayed 2 nights in November 2013

            Nice hotel,good ambience.service not so good”

            Good location,very reasonable,good food

            Very nice experience,they jst need to work on their services. Room service is pathetic. Bt otherwise very good.

            Reviewed December 01, 2013
            7.3
            Very good
            Sharad from United States
            Solo traveler
            Stayed 1 night in October 2013

            clean and basic hotel”

            location, airport pickup, clean

            It's a basic hotel - no luxuries. Room was clean, airport pickup was prompt, location is very central and close to airport. Breakfast was basic but hygienic. That's all I was looking for :-)

            Reviewed October 09, 2013
            2.0
            dinesh from India
            Couple
            Stayed 4 nights in July 2013

            horrible staff and hotel very rude!”

            nothing good/

            I can't say much about my stay as we were declined our stay when we reached the hotel!!! Shocking but true. Our flight landed at 12 Midnight and we headed straight to HOTEL ROYAL CRUZ for our check-in only to be turned down at the reception. Reason being my partner and I were not married! I explained to them we were both engaged and we have come here for a holiday but they were extremely rude and were of no help. We had not been informed about this when we booked the hotel neither was it under their rules/policies. We had booked a double room for 2 persons payed for the stay and even received our confirmation from them along with the receipt. Never before have we faced this issue. Please be careful if you are booking with this hotel At 1 am My fiance and I were stranded in a country we had just landed in with our luggage and no place to stay, phones dead. We had to check-in to Hotel Milan International which agreed to give us a room but we ended up paying a much higher tariff for the 1st night. Luckily we were able to get through to Agoda the next day and they were quite prompt and helpful in transferring our stay from Royal Cruz to Milan International. Thank you Agoda I think such hotels should be a bit more specific with their rules and regulations and should inform their guests beforehand!!! Very disappointing and bad start to our holiday.

            Reviewed July 13, 2013
            7.7
            Very good
            SHYAM from India
            Couple
            Stayed 4 nights in June 2013

            Fantastic & Budget Friendly”

            Food Price & Quality - outstanding , Budget acccomodation

            Good -

            Reviewed July 10, 2013
            6.7
            Good
            Robin from United Kingdom
            Business traveler
            Stayed 3 nights in October 2012

            good business hotel”

            location, food

            Very well located for business in bandra, andheri, juhu., santa cruz. Nice staff although lock your door - they don't knock before just waltzing in. Food absolutely outstanding, breakfast is open menu and served in the room. Also had dinner there once, try the tadka dal. Outside of the hotel makes it look like a dive but it's quite nice 3 star level in the room. If this was anywhere else in India it would be insanely over priced (the places i stay at in delhi and bangalore are a 3rd of the price and better) but that's Mumbai for you. Wifi is decent but 50 roops an hour. Will stay again though.

            Reviewed October 19, 2012
            5.0
            Thomas from Ireland
            Couple
            Stayed 4 nights in October 2012

            not bad hotel”

            good ac

            Room service sometimes have lack of understanding of english

            Reviewed October 11, 2012
            This is a popular property. Don't miss out!

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            Hotel Cruz Royale
            |Review score 5.4
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            • Basilica of Mount Mary Bandra
            • Khar Railway Station is within 1.5 km