Travelling to Nepal? Read all updated requirements before you book.
Hotel Crystal Palace
Hotel Crystal Palace
Hotel Crystal Palace
Hotel Crystal Palace
Hotel Crystal Palace
Hotel Crystal Palace
Hotel Crystal Palace

Removed from saved list

8.6

Excellent

61 reviews

61 reviews

Housekeeping4
Food & Dining1
Shops1
See map

9

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
FREE
Walkable places
MS Communications

90 m

Pokhara Halal Food Market

120 m

Paradiso Sports Bar and Grill

160 m

Avia Club Nepal

180 m

Asha Fresh house

190 m

Popular landmarks
Phewa Tal (Fewa Lake)

370 m

Varahi Mandir

570 m

Peace Temple

1.7 km

Gupteswar Gupha

2.3 km

International Mountain Museum

3.1 km

Closest landmarks
ORLA Fitness Revolution Cafe

90 m

Nirvana Singing Bowl (2nd floor)

100 m

Trekking Medicine Pharmacy

120 m

Club Paradiso

140 m

CIWEC Hospital

160 m

Hotel Crystal Palace

Lakeside, street numbur 15, Phewa Lake, Pokhara, Nepal, 46000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Phewa Lake part of Pokhara, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Poon Hill. Massage, restaurant and spa are among the special facilities that will enhance your stay with on-site convenience.

Show more

Highlights

100 meters to public transportation

Front desk [24-hour]

Free airport transfer

240 meters to Poon Hill

Currency conversion service

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Transport to airport

Bicycle rental

Valet parking

Shuttle service

Golf course [on-site]

Sauna

Complimentary WIFi in all rooms

Front desk [24-hour]

Cheaper than 94% of all properties in Pokhara in the last 24 hoursCompared to 344 Pokhara properties at Agoda for various dates
Value for money8.6
Distance to city center3.5 km
Location rating9.0
Nearest airportPokhara Airport (PKR)
Distance to airport2.3 km

Rooms available at Hotel Crystal Palace

Excellent
Room comfort & quality

8.9

Super Deluxe
...
  • Room size: 23 m²/248 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Deluxe
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Triple
...
  • Mountain view
  • Balcony/terrace
  • 3 single beds
Enter dates to see prices
Family Suite
...
  • Room size: 73 m²/786 ft²
  • Mountain view
  • 1 single bed and 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Family Room
...
  • Room size: 26 m²/280 ft²
Enter dates to see prices
Family Suite with Balcony
...
  • Room size: 35 m²/377 ft²
Enter dates to see prices
Superior Queen Bed Room with Mountain View
...
  • Room size: 22 m²/237 ft²
Enter dates to see prices
Room Assigned on Arrival
...
    Enter dates to see prices
    Deluxe Triple Room
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at Hotel Crystal Palace?

      Check-in is from 11:00 AM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Hotel Crystal Palace?

      Hotel Crystal Palace is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Hotel Crystal Palace also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Crystal Palace has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Pokhara with private transportation, the hotel can arrange car rental for you.

      Is breakfast offered at Hotel Crystal Palace?

      Wake up to a great continental breakfast at Hotel Crystal Palace. Adults can enjoy breakfast offered with an additional charge of 556 NPR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      What are my dining options at Hotel Crystal Palace?

      Hotel Crystal Palace features an on-site restaurant for your dining convenience.

      What is the smoking policy at Hotel Crystal Palace?

      Hotel Crystal Palace does permit smoking in some areas and is not 100% smoke-free.

      What is the closest airport to Hotel Crystal Palace?

      Travel by air is easy with Pokhara Airport only 2.3 km away from Hotel Crystal Palace.

      What is the closest train, metro, or bus station to Hotel Crystal Palace?

      The closest train, metro, or bus station to Hotel Crystal Palace is Lake Side Bus Stop, 100 m away.

      What restaurants are nearby Hotel Crystal Palace?

      Restaurants including Rice Bowl Tibetan Restaurant, Lemon Tree and Treasure Island Korean Restaurant are popular in Hotel Crystal Palace’s neighborhood which is known as Phewa Lake.

      What popular shopping places are close to Hotel Crystal Palace?

      Shopping options in Hotel Crystal Palace’s Phewa Lake neighborhood include Women's Skills Development Organization, Yak & Yeti Trekking Shop and Rhitu Saugat.

      What are popular attractions near Hotel Crystal Palace?

      Hotel Crystal Palace’s location in the Phewa Lake neighborhood makes it close to famous attractions including Peace Temple, MS Communications and Ganesh Kayak Shop.

      What popular natural sightseeing spots are close to Hotel Crystal Palace?

      Hotel Crystal Palace’s nearby natural sights include Poon Hill, Phewa Tal (Fewa Lake) and Dihiko Paton located in the same Phewa Lake area.

      Show more questions
      See map

      Explore the neighborhood

      What people love about Hotel Crystal Palace

      • 7.2

        Very good
        Spaciousness

        "Strong points: Rooms were big and nice, Beds were comfortable, Bathrooms were clean."

        Oneeruddho

        |

        November 24, 2019

      • 10

        Exceptional

        "We really enjoyed our stay at Crystal Palace hotel."

        Yana

        |

        November 10, 2019

      • 10

        Exceptional

        "Hotel is just excellent for short stay."

        Khine

        |

        July 18, 2019

      Property ranking|Compared to 344 Pokhara properties
      See all rankings
      Room comfort score
      8.9/10
      Cheapest price score
      Location score
      9/10
      Service score
      8.9/10
      Better than
      98
      %
      of Pokhara properties
      Better than
      94
      %
      of Pokhara properties
      Better than
      92
      %
      of Pokhara properties
      Better than
      90
      %
      of Pokhara properties
      Overall rating:

      8.6

      Excellent
      61 reviews
      Cleanliness
      8.7
      Facilities
      7.7
      Location
      9.0
      Read all reviews >
      More about Hotel Crystal Palace

      More about Hotel Crystal Palace

      Hotel Crystal Palace

      Take a good wander and unveil the wonder of Pokhara with a stay at Hotel Crystal Palace.
      At Hotel Crystal Palace, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Pokhara.
      Guests can enjoy free parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace.
      Packing light is possible at Hotel Crystal Palace thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
      All rooms at Hotel Crystal Palace are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning. Some rooms at Hotel Crystal Palace even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include daily newspaper and cable TV.
      In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker and mini bar at your disposal. Hotel Crystal Palace also provides a hair dryer, toiletries and bathrobes in bathrooms for select rooms.


      Dining and things to do

      Every day at Hotel Crystal Palace begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar and nightclub.
      Apart from amenities and services, Hotel Crystal Palace goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, spa and sauna. Cool off on hot days by joining water-world activities like non-motorized water sports and diving. If you like water sports, you'll appreciate the convenience of canoes provided by Hotel Crystal Palace.
      Casual sporty activities are also available including horse riding. Engage in some easy evening fun with other guests with the hotel's golf course on site and hiking trails. Get social at the hotel's library, where you can meet other guests.


      Around the property

      Don't miss out on all that Pokhara has to offer during your stay at Hotel Crystal Palace. Acquire some cultural knowledge with a day at International Mountain Museum located 3.0 km away, where you can see famous works by local artists.


      Reasons to stay here

      Find some of the city's best deals here with rooms 94% cheaper than other options.
      Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 92% of the city's other accommodations.
      Guests who stayed here really appreciated the room comfort, scoring it higher than 97% of accommodations in the city.

      Show more
      Amenities and facilities
      Very good
      Facilities

      7.7

      Most talked about facilities

      Housekeeping

      5 mentions

      Food & Dining

      1 mention

      Internet

      1 mention

      View

      1 mention

      Languages spoken

      • English
      • Hindi
      • Japanese

      Outdoor

      • Bicycles

      Internet access

      • Complimentary WIFi in all rooms
      • Internet services
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Canoeing
      • Diving
      • Garden
      • Golf course [on-site]
      • Hiking
      • Horseback riding
      • Massage
      • Nightclub
      • On-site entertainment
      • Sauna
      • Spa
      • Ticket services
      • Tours
      • Water sports (non-motorized)

      Cleanliness and safety

      • Anti-viral cleaning products
      • Body thermometer
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Doctor/nurse on call
      • First aid kit
      • Free face masks
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Physical distancing of at least 1 meter
      • Professional-grade sanitizing services
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Staff trained in safety protocol
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • Alternative meal arrangement
      • Bar
      • Coffee shop
      • Kitchen
      • Restaurants
      • Room service [24-hour]

      Services and conveniences

      • Air conditioning in public area
      • Cash withdrawal
      • Concierge
      • Contactless check-in/out
      • Currency conversion service
      • Daily cleaning
      • Disabled facilities
      • Dry cleaning
      • Elevator
      • Fireplace
      • Food delivery
      • Heating in public area
      • Laundry service
      • Library
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Smoking area
      • Terrace

      For the kids

      • Family room
      • Kids meal

      Land sports

      • Golf course (within 3 km)

      Access

      • CCTV in common areas
      • CCTV outside property
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Security [24-hour]

      Getting around

      • Car park [free of charge]
      • Car park [nearby]
      • Car park [on-site]
      • Rental car
      • Shuttle service
      • Transport to airport
      • Valet parking

      Sports equipment rental

      • Bicycle rental
      Food and dining
      Breakfast options
      • American
      • Asian
      • Continental
      • Vegetarian
      Restaurants on site

      Restaurant

      • Menu: Buffet
      Location
      Lakeside, street numbur 15, Phewa Lake, Pokhara, Nepal, 46000
      Excellent
      Location

      9

      Airports

      • Pokhara Airport (PKR)
        2.3 km
      • Jomsom Airport (JMO)
        67.6 km

      Public transportation

      • Lake Side Bus Stop
        110 m
      • Shanti Nagar Chowk Bus Stop
        1.4 km

      Hospital or clinic

      • Trekking Medicine Pharmacy
        120 m

      Convenience store

      • M.B. Provisions Shop
        560 m

      Cash withdrawal

      • ATM on-site
      What's nearby

      Popular landmarks

      • Poon Hill
        240 m
      • Phewa Tal (Fewa Lake)
        370 m
      • Varahi Mandir
        570 m
      • Peace Temple
        1.7 km
      • Gupteswar Gupha
        2.3 km
      • International Mountain Museum
        3.1 km
      • Bindhya Basini Temple
        3.9 km
      • Sarangkot
        4.1 km
      • Gurkha Museum
        5.0 km
      • Begnas Lake
        14.2 km

      Nearby landmarks

      • ORLA Fitness Revolution Cafe
        90 m
      • MS Communications
        90 m
      • Nirvana Singing Bowl (2nd floor)
        100 m
      • Lake Side Bus Stop
        110 m
      • Pokhara Halal Food Market
        120 m
      • Trekking Medicine Pharmacy
        120 m
      • Club Paradiso
        140 m
      • CIWEC Hospital
        160 m
      • Paradiso Sports Bar and Grill
        160 m
      • Swcon internationl hospital
        160 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds vary by room. Please check each room's capacity for details.

      Minimum age of guests is: 1 year(s).

      Infant 1-5 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 6-10 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 11 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking 6 or more rooms, special policies may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from11:00
      • Check-out until12:00
      • Reception open until23:00

      Getting around

      • Airport transfer fee0 NPR
      • Distance from city center3.5 km
      • Travel time to airport (minutes)10

      Extras

      • Breakfast charge (unless included in room price)556 NPR

      The property

      • Number of bars/lounges1
      • Number of floors5
      • Number of restaurants1
      • Number of rooms 28
      • Room voltage220
      • Year property opened2012
      • Most recent renovation2014

      Parking

      • Daily parking fee0 USD

      Reviews of Hotel Crystal Palace from real guests

      Provided by verified guests of Agoda
      8.6
      /
      10
      Cleanliness8.7
      Facilities7.7
      Location9.0
      Room comfort and quality8.9
      Service8.9
      Value for money8.6
      High score for Pokhara
      Rating
      9+ Exceptional (18)
      8-9 Excellent (7)
      7-8 Very Good (11)
      6-7 Good (1)
      <6 Below Expectation (3)
      Time of the year
      Mar - May (7)
      Jun - Aug (8)
      Sep - Nov (12)
      Dec - Feb (13)
      All guests (61)
      All room types
      All languages

      Show reviews that mention 

      Showing 40 verified guest comments
      12
      10.0
      Exceptional
      IFEN from Taiwan
      Couple
      Super Deluxe
      Stayed 2 nights in February 2015

      More than you can imagine!”

      Staff, Spacious roon, location

      It's such a wonderful experience staying at Crystal Palace. I felt sorry that my domestic flights was delayed and delayed. Hotel is not that far from airport so I suggest people just take a cab to hotel. They had no complaints about my delay but greeted my well. I ended up booking my activities in hotel as well. Price is reasonable and everything is taken care of. I strongly recommend this hotel to people going to Pokhara.

      Reviewed March 06, 2015

      See room deals

      10.0
      Exceptional
      WAI from Hong Kong SAR, China
      Couple
      Deluxe
      Stayed 1 night in December 2017

      Centrally located in Pokhara”

      Hotel Crystal Palace is centrally located in Pokhara and is only 2 minutes away from the main street. Staff are helpful and they tried their very best to help us with all arrangements that we might need. Room is tidy and clean, mountains can be seen from balcony.

      Reviewed January 04, 2018

      See room deals

      10.0
      Exceptional
      Yana from United States
      Couple
      Super Deluxe
      Stayed 1 night in November 2019

      Central location/nice stay”

      We really enjoyed our stay at Crystal Palace hotel. It was our base while we were going to do different activities like biking and trekking. The staff and the hotel owner very friendly and helpful. It is located within a minute walk from the main street where all the shops and restaurants are. On clear days we were able to see the mountains from the balcony. Hot water and air conditioner included.

      Reviewed November 10, 2019

      See room deals

      9.6
      Exceptional
      Danilo from Philippines
      Solo traveler
      Deluxe
      Stayed 3 nights in September 2017

      Great Decision”

      Pokhara is a chill out town. The hotel has great views, either the ridges or the lake. Staffs were really accomodating and always says Hello! In a sweet and genuine way.

      Reviewed September 24, 2017

      See room deals

      8.0
      Excellent
      huyen from Vietnam
      Group
      Deluxe Triple
      Stayed 2 nights in January 2019

      Good location”

      Nice hotel to stay for 1-2 days Staff is so friendly, near Phewa lake But there were not heater, kettle, hair dryer in the room. We have 3 people but only one slipper in there. The weather is quite cold in the evening so we have to share the slipper if we want to go to bathroom.

      Reviewed January 06, 2019

      See room deals

      10.0
      Exceptional
      maxim from Russia
      Couple
      Deluxe
      Stayed 1 night in April 2018

      Nice and cozy place”

      Superb location, close to the main tourist hub in Pokhara, almost everything is in walking distance. The rooms are clean and spacious, the staff is highly friendly.

      Reviewed April 21, 2018

      See room deals

      7.2
      Very good
      Oneeruddho from Bangladesh
      Group
      Deluxe Triple
      Stayed 2 nights in November 2019

      Good Hotel with Average Facilities”

      Strong points: Rooms were big and nice, Beds were comfortable, Bathrooms were clean. One Mountain top of Himalayan Range other hills can be seen from Balcony and window of front side rooms. Foods were cheap and Tasty. Staffs were well behaved. Very close to the lakeside road and lake. Bicycle rent available just in front of Hotel. Improvement opportunities: We booked two rooms, one rooms TV was not working, thought they tried to rectify and apologize as it can't be changed in midnight. Backside rooms had no balcony. The main problem is Bathroom has no exhaust fan, they just had windows with curtains and the window open to the corridor which needs to be solved immediately. Overall It was a good stay, I would definitely recommend others.

      Reviewed November 24, 2019

      See room deals

      10.0
      Exceptional
      Brian from United States
      Family with teens
      Deluxe Triple
      Stayed 4 nights in August 2017

      Exceptional”

      Ramesh was very helpful and made our stay very pleasurable. I would highly recommend this hotel to any traveler. Brian

      Reviewed August 30, 2017

      See room deals

      Thank you very much for stayed with us and 10/10 score. thanks Ramesh Paudel

      Responded September 14, 2017
      Hotel Crystal Palace
      10.0
      Exceptional
      Khine from Myanmar
      Solo traveler
      Deluxe
      Stayed 2 nights in July 2019

      Excellent place to stay. ”

      Hotel is just excellent for short stay. Staffs are friendly and very helpful. I will stay there again.

      Reviewed July 18, 2019

      See room deals

      7.7
      Very good
      harjanti from Indonesia
      Solo traveler
      Deluxe
      Stayed 2 nights in October 2013

      comfortable but having no lift for higher floors”

      friendly n helpful, nice breakfast and clean room

      new hotel with good internet access, near shopping area, friendly and helpful staff. room is clean but no facility for drinking water and have no lift , so we have to walk if we have room at 4th or 5th floor.

      Reviewed November 23, 2013

      See room deals

      8.0
      Excellent
      orchid from Indonesia
      Group
      Deluxe
      Stayed 1 night in February 2019

      close to lake”

      nice hotel, clean and walking distance to lake

      Reviewed April 23, 2019

      See room deals

      6.8
      Good
      huang from Taiwan
      Group
      Deluxe
      Stayed 1 night in January 2020

      You paid for what you got!”

      We stayed there two nights, one night before our trekking and one night after. Their rooms are clean and staffs are calm and nice. The first night was deeply disappoint , the phone was broken, water was cold/ bit warm, the wifi wasn't work and the staffs tried hard to sell the trekking tour. Their breakfast is general buffet for group guests, and it's hard to say tasty. But the second night was so much better. We got a bigger room and thanks god the water was super warm in that chilly day. Although the wifi and breakfast was same as usual, we had better experience indeed. Comparing to the price we paid, it's kinda fair enough.

      Reviewed February 18, 2020

      See room deals

      8.0
      Excellent
      Martin from Germany
      Group
      Deluxe Triple
      Stayed 1 night in October 2017

      Good, clean option in Pokhara”

      The hotel has everything you need after some days in the Mountains. Clean rooms and a nice rooftop.

      Reviewed October 17, 2017

      See room deals

      7.2
      Very good
      Helen from United Kingdom
      Solo traveler
      Deluxe
      Stayed 2 nights in October 2015

      Nice,comfortable and clean”

      Good stay, happy and helpful staff at a reasonable price

      Reviewed April 21, 2016

      See room deals

      10.0
      Exceptional
      ARVIND from India
      Family with young children
      Deluxe
      Stayed 2 nights in May 2016

      good for families”

      excellent food, service and stay.

      Reviewed June 01, 2016

      See room deals

      Thank you very much for your 10/10 review.It means, you had enjoyed to stay with us. Thanks

      Responded August 29, 2017
      Hotel Crystal Palace
      9.7
      Exceptional
      david from United Kingdom
      Family with teens
      Deluxe Triple
      Stayed 8 nights in October 2014

      Family base for activity holiday”

      Friendly staff, interested manager, quiet area

      Very good, no problems to report

      Reviewed November 07, 2014

      See room deals

      9.6
      Exceptional
      GEUK from South Korea
      Group
      Deluxe Triple
      Stayed 1 night in October 2017

      Exceptional”

      Shower water was not strong.

      Reviewed October 15, 2017

      See room deals

      8.0
      Excellent
      orchid from Indonesia
      Group
      Deluxe
      Stayed 1 night in January 2019

      nice location”

      value for money, good location , and overall ok

      Reviewed April 23, 2019

      See room deals

      4.8
      jerome from United States
      Couple
      Deluxe
      Stayed 3 nights in May 2022

      Acceptable”

      after we arrived in Pokhara we walked around the area. There's many other hotels close by that are newer cleaner and better value for your money.

      Reviewed May 16, 2022

      See room deals

      10.0
      Exceptional
      Ashwani from Singapore
      Couple
      Deluxe
      Stayed 8 nights in August 2015

      Fantastic Stay”

      1) Passionate and Polite Staff.
      Reviewed August 20, 2015

      See room deals

      12
      This is a popular property. Don't miss out!

      Back to search results

      Back to room choices

      |

      Dismiss