Hotel Crystal Retreat
Hotel Crystal Retreat
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Executive Hotel Crystal Retreat
Executive
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Location
Good
6.5
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Hotel Crystal Retreat

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Review score
From 57 reviewsSee what guests said
5.8
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

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Room choices
Executive
Executive
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  • City view
  • 12.36 m²/133 ft²
  • 1 double bed
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Executive Single
Executive Single
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    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

    Real reviews from real guests

    Agoda Reviews (57)Booking.com Reviews (15)
    5.8
    Review score
    Read reviews from:
    Cleanliness5.9
    Facilities3.3
    Location6.5
    Room comfort and quality5.5
    Service5.9
    Value for money5.7
    Provided by verified guests of Agoda
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    Showing 57 verified guest comments
    123
    3.2
    Deepak from India
    Family with young children
    Executive
    Stayed 1 night in January 2018
    worst experience....”
    worst experience in my life...I was with family ...even staff has not behaved properly ....till now staff was not wake up .....no restaurant available in hotel .....we were 4 in room ...but they are restricted to morning breakfast for 3 only ......strange .....why you people take bookings from such cheap hotels ....
    Reviewed January 27, 2018
    6.0
    Eeshan from India
    Couple
    Executive
    Stayed 1 night in September 2017
    Above average”
    Good location, courteous staff, decent food. Manager was very good but the hotel room had issues, unclean toilet,toilet seat looked dirty with black scratches, full time ac was dripping water like slightly opened tap. They had to put a bucket under it. Blankets and pillow had a few marks and field a bit dirty .
    Reviewed October 05, 2017
    2.0
    RAFI from Bahrain
    Group
    Executive
    Stayed 1 night in July 2017
    THIS IS NOT A HOTEL...JUST A CHEEP LODGE”
    It is not a hotel... just a cheep lodge not at all safe to stay with family... we reached there 17th July 2017 1.00 am ..there was no light in Lift and staffs were least bothered .. rooms were untidy and toilets was not cleaned even security was not there.. DONT'T CHOOSE THIS AT ALL... even agoda has to remove from their list.. because is showing 3 star hotel.
    Reviewed August 03, 2017
    2.0
    MOHAMMED from India
    Couple
    Executive
    Stayed 1 night in May 2015
    Room is dungent”
    Not safer to stay
    Quite dangerous
    Reviewed May 23, 2015
    6.7
    William from United Kingdom
    Couple
    Executive
    Stayed 1 night in March 2015
    Fine”
    room good size, cable tv, large bed
    The stay was fine, above basic and clean, a lot of the staff hang around in the communal area and sleep there too which is was jsut outside our door and expected of slightly cheaper places. aLl in all though good value for money and clean for Agra standards. There was a Dominos pizza across the street which we couldn't resist.
    Reviewed March 26, 2015
    10.0
    Sahil from United States
    Couple
    Executive
    Stayed 1 night in February 2015
    good experience”
    Rate , Food & Room
    Reviewed February 15, 2015
    7.7
    Christina from United Kingdom
    Couple
    Executive
    Stayed 1 night in February 2015
    Not really a hotel”
    Excellent room, good views from roof of city and Taj Mahal
    The reception is on the 4th floor and it doesn't seem like any of the other floors are used for the hotel, so a bit weird. Not the friendliest area but easy access to tourist sites. Excellent spacious room. No hot water though. Roof top is cool!
    Reviewed February 04, 2015
    3.0
    Lokesh from India
    Couple
    Executive
    Stayed 1 night in December 2014
    rooms are too small and sticky”
    Hell stay, sticky rooms
    Reviewed January 04, 2015
    6.0
    miquel from Spain
    Couple
    Executive
    Stayed 1 night in April 2014
    not a bad hotel”
    acceptable hotel
    nice rooftop. good food
    Reviewed April 29, 2014
    2.3
    Louis from Australia
    Couple
    Executive
    Stayed 1 night in April 2014
    Bloody Crappy we stayed in the room 1 hour ”
    Still thinking. And thinking, And still more thinking
    Hotel room was dusty, the showers were grubby. soap all over the glass window in the shower. Towels did not have that fresh smell about them. We had breakfast in our room even though we wanted to sit in the dining room. The Crystal did not have a nice fresh smell about it, very stale, and hot. The curtains in the room let the light in and also the heat. The airconditioning in the room was very poor, and internet not very reliable in the room.I left my breakfast half uneaten, and we left the hotel. On the whole the Crystal was total crap.
    Reviewed April 16, 2014
    9.0
    PRATAP from India
    Family with young children
    Executive
    Stayed 2 nights in March 2014
    Hotel is close to Tajmahal and at a cental locatio”
    located centraly
    Reviewed March 23, 2014
    4.0
    Dinesh from India
    Couple
    Executive
    Stayed 1 night in February 2014
    Not very goods. outlook is poor. interior is old. ”
    location.
    Below average. Risk for personnel value . outlook was very poor of hotel. Interior was old .bathrooms are small.
    Reviewed February 23, 2014
    5.7
    richa from India
    Couple
    Executive
    Stayed 1 night in January 2014
    nice”
    staff very cooperative, food was good.
    the stay at hotel was made good by the helping staff. the food was awesome but the location of hotel was not to upto expectation
    Reviewed January 22, 2014
    9.0
    imran from India
    Solo traveler
    Executive
    Stayed 2 nights in January 2014
    great value for money”
    good staff, nice and clean rooms, good location
    Got a very great deal while booking online when i saw d actual tarrif , nice clean n spacious rooms, friendly staff, but a bit of colder rooms, n useless wifi, nice breakfast, n at a very good location.
    Reviewed January 22, 2014
    6.3
    Anurag from India
    Family with teens
    Executive
    Stayed 1 night in December 2013
    room were not heated as v were expecting.”
    nothing great
    Reviewed January 07, 2014
    4.0
    virpal from India
    Family with teens
    Executive
    Stayed 1 night in December 2013
    CHEATER hotel , not at all worth of your money”
    centrally located, just about 3 km from taj mahal. good room service
    hotel is made only on the 4th floor. It has all the rooms of same size and style. No executive rooms available. No facilities other than WiFi, which also does not work properly in your room. Location is also not so good, though situated centrally. Overall, it is not worth the money they are charging. It is worth only 50% cost they are charging.
    Reviewed January 03, 2014
    5.3
    Ashish from India
    Family with young children
    Executive
    Stayed 1 night in March 2013
    GOOD STAY VALUE FOR MONEY”
    BED, BREAKFAST, LOCATION
    Reviewed March 28, 2013
    8.3
    Sumayya from South Africa
    Couple
    Executive
    Stayed 3 nights in November 2012
    Value for money, good location”
    great service of the staff
    No problems on checking in. Staff were always helpful with advise on sight seeing. Hotel arranged our taxi back to Delhi at a good rate. Loved having a kettle in the room for tea and coffee. Room and bathroom size good spacious. carry your own soap and shampoo though. Breakfast menu was Indian so we did not have any.Having a store very near the hotel that sold tea, sugar and powder milk was real handy as the store next to the lift does not sell those items, the conviance store is next to Welldone Tailors and a medical store. They even sold bread. Visit the Indiana Resturant for real Indian meals in a clean setting! Down the road from the hotel. Vishal was a supermarket that sold most things as well even clothing it is next to the KFC. Keep your Taj Mahal ticket with you when you visit the Red Fort on the same day , you save 50 rupees p/p. Had a great trip and wonderful stay. Thank You.
    Reviewed December 09, 2012
    6.3
    Elizabeth from New Zealand
    Couple
    Executive
    Stayed 1 night in September 2012
    Good rooftop terrace with view for Taj Mahal”
    Close to Taj Mahal
    This hotel was close enough to the Taj. It was good for getting an autorickshaw and getting around the sites and when we had enough at the end of the day. There was a nice restaurant less than 1km away. The terrace in the roof had a good view and was great for a cold beer. The staff at reception was a bit grumpy sounding but was very obliging when we arrived early and let us check into our room about 2hrs early.
    Reviewed November 07, 2012
    4.7
    Catherine from Canada
    Couple
    Executive
    Stayed 2 nights in October 2012
    Less than decent hotel with overworked staff”
    location was close to Taj Mahal
    This hotel is located on the 4th floor of an appartment complex. It was very hard to find because the place is only accessible through a little elevator in a backstreet. The staff was very friendly only they were underpaid and overworked (not their fault obviously). One morning we left the hotel at 5:00 and we've noticed that the staff was sleeping in the lobby on little mats. When we entered the lobby the staff jumped up and turned on the lights. There were 3 people working there and they did everything from cleaning, cooking, reception, room service and carrying suitcases. You can imagine that they don't have a lot of time to clean the rooms. One thing that rubbbed me the wrong way is that one of the staff members tried to scam me during my departure. After carrying my suitcase down I gave him a reasonable tip to which he unrespectfully responded that there was an extra fixed charge for his service. The money he was asking for buys you a taxi driver for a full day in Agra.
    Reviewed October 28, 2012
    123
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