Hotel da Baixa

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Rua da Prata 231, Baixa, Lisbon, Portugal, 1100-417

Highlights

Top rated room amenities

- Welcome extras and in‑room touches appear often: warm pastries, egg ta...

The little touches left in my room made this hotel perfect.
Great food & dining

- On‑site restaurant and hotel food receive frequent praise for quality...

Professional guest services

- Staff provide consistently attentive, friendly service, handle request...

Thanks to every single member of staff for a brilliant stay.
Ideal location

- Central Baixa / downtown location within easy walking distance of many...

Second stay at this lovely hotel in central downtown Lisbon.
Great breakfast

- Generous breakfast spread with varied choices and gluten‑free options;...

They have a wonderful breakfast and dinner options.

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Restaurants

Bar

Airport transfer

Family room

Luggage storage

About us

Hotel da Baixa sits in the heart of Baixa, steps from Praça do Comércio, Rossio, trams and historic tiled streets — ideal for two travelers who want to explore Lisbon on foot. Rooms offer air conditioning, complimentary Wi‑Fi and private balconies or terraces overlooking the city or a quiet courtyard; modern showers and toiletries add comfort. Start the day with in-room breakfast or relax at the stylish bar and coffee shop. Guided tours and food delivery are available to make sightseeing effortless. Lisbon icons such as the Santa Justa Lift and Arco do Triunfo are within easy walking distance. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersUsers are booking a place in Lisbon every 1 minutes on Agoda.com
Location 9.9
Cleanliness 9.7
Service 9.6
Facilities 9.3

Based on 1,779 verified reviews

Location

9.9

Cleanliness

9.7

Service

9.6

Facilities

9.3

Value for money

9.3

  • "The rooms are comfortable, clean, and well designed."
  • "This is easily the best hotel we ever stayed in."
  • "The beds and pillows provided me with the best nights sleep."
  • "Second stay at this lovely hotel in central downtown Lisbon."
  • "The little touches left in my room made this hotel perfect."
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Nearest transportation options

Praça da Figueira is within 0.09 km

Tram 28 is within 0.11 km

See map

9.9Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 524 places in walking distance!

Walkable places
Santa Justa Elevator
40 m
A Outra Face da Lua
80 m
Viuva Alegre
80 m
Manuel Tavares, Ltd.
90 m
Cidade Baixa
120 m
Popular landmarks
Elevador de Santa Justa
350 m
Castelo de S. Jorge
370 m
Praca do Comercio (Terreiro do Paco)
620 m
Bairro Alto
760 m
Alfama
860 m
Closest landmarks
Farmácia Normal
40 m
Farmácia Homeopática de Santa Justa
60 m
Little Yoga Space
80 m
Drogaria Central
90 m
Farmácia Barral
90 m

Good to know

Value for money9.3
Location rating9.9
Nearest airportLisbon Portela Airport (LIS)
Distance to airport7.0 km

Select your room

1/18

Premium City View Double Room or Twin Room

30 m²/323 ft²
Max 3 adults
1 king bed or 2 single beds

10.0

Exceptional

Room comfort and quality
  • City view

  • Audible alarm

  • Bathrobes

  • Hair dryer

  • Mirror

  • Private bathroom

  • Scale

  • Shower

  • Toiletries

  • Towels

1/17

Deluxe City View Double or Twin Room

26 m²/280 ft²
Max 3 adults
2 single beds or 1 double bed

9.6

Exceptional

Room comfort and quality
  • City view

  • Audible alarm

  • Bathrobes

  • Hair dryer

  • Mirror

  • Private bathroom

  • Scale

  • Shower

  • Toiletries

  • Towels

1/14

City View Family Room

45 m²/484 ft²
Max 5 adults
2 single beds and 1 double bed or 1 double bed and 1 queen bed
Fits groups
  • City view

  • 2 bathrooms

  • Bathrobes

  • Hair dryer

  • Mirror

  • Private bathroom

  • Scale

  • Shower

  • Toiletries

  • Towels

1/12

Classic Interior View Double or Twin Room

20 m²/215 ft²
Max 2 adults
2 single beds or 1 double bed
Preferred by Couples

9.4

Exceptional

Room comfort and quality
  • Courtyard view

  • Audible alarm

  • Bathrobes

  • Hair dryer

  • Mirror

  • Private bathroom

  • Scale

  • Shower

  • Toiletries

  • Towels

1/11

Classic City View Double or Twin Room

20 m²/215 ft²
Max 2 adults
1 double bed or 2 single beds

9.7

Exceptional

Room comfort and quality
  • City view

  • Audible alarm

  • Mobility accessibility

  • Bathrobes

  • Hair dryer

  • Mirror

  • Private bathroom

  • Scale

  • Shower

  • Toiletries

1/9

Family Connecting Room with City View

45 m²/484 ft²
Max 6 adults
1 queen bed
Fits groups
  • City view

  • Hair dryer

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Satellite/cable channels

  • Streaming service like Netflix

  • Telephone

  • TV

1/9

Interior View Small Double Room

15 m²/161 ft²
Max 2 adults
1 queen bed

9.7

Exceptional

Room comfort and quality
  • Courtyard view

  • Audible alarm

  • Bathrobes

  • Hair dryer

  • Mirror

  • Private bathroom

  • Scale

  • Shower

  • Toiletries

  • Towels

1/10

classic

Max 3 adults
2 single beds
  • Shower

  • Telephone

  • TV

  • Air conditioning

  • Slippers

  • Mini bar

  • Desk

  • Non-smoking

1/8

Family Connecting Room with City View

45 m²/484 ft²
Max 5 adults
Fits groups
  • Non-smoking

1/6

Junior Room, Courtyard View

15 m²/161 ft²
Max 3 adults
  • Non-smoking

Frequently asked questions

Yes! Hotel da Baixa features laundry service at your fingertips and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your vacation. Please contact the property for more information.

While residing at Hotel da Baixa, jump start your holiday break by visiting the nearest attractions that are within close proximity to the property which include Santa Justa Elevator, A Outra Face da Lua, and Viuva Alegre.

Verified past guests that have stayed at Hotel da Baixa had an average nightly stay of 2 nights at this property.

Hotel da Baixa's most popular month where verified visitors have stayed the most is in February.

72.0% of our past guest testimonials have given an optimistic review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for Hotel da Baixa down in the review section.

65.0% of our verified visitor critiques have given a positive review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for Hotel da Baixa down in the review section.

Past solo travelers that have stayed at this property have given Hotel da Baixa an average rating of 9.4. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Verified couple travelers that have stayed at this property have given Hotel da Baixa an average rating of 9.5. You can look up on more specific customer testimonials, and responses by filtering for a specific type of verified guest travelers down in the review section.

The nearest train, metro, or bus station is Praça da Figueira, 92.91 m away from Hotel da Baixa.

Hotel da Baixa’s local community is Baixa which includes well-liked dining places such as Floresta Das Escadinhas and Taverna Alfacinha.

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More about Hotel da Baixa

More about Hotel da Baixa

Experience Elegance at Hotel da Baixa in Lisbon

Nestled in the heart of Lisbon, Hotel da Baixa is a modern 4-star retreat that perfectly blends contemporary luxury with the rich cultural heritage of Portugal's vibrant capital. Opened in 2018, this stylish hotel boasts 66 meticulously designed rooms, each offering a unique glimpse into the city's enchanting ambiance. With an ideal location just 20 minutes from the airport, guests can effortlessly transition from travel to relaxation, making it the perfect base for exploring the captivating sights and sounds of Lisbon. At Hotel da Baixa, the comfort and convenience of guests are paramount. Check-in is available from 4:00 PM, allowing ample time to settle into your elegant surroundings, while check-out is conveniently scheduled until 12:00 PM, giving you a leisurely morning to savor your stay. Please note that the hotel maintains a child policy where children are not permitted to stay free of charge, and additional fees may apply. Whether you are visiting for business or leisure, Hotel da Baixa promises an unforgettable experience infused with the charm and sophistication that Lisbon has to offer.

Unwind and Enjoy: Entertainment Facilities at Hotel da Baixa

At Hotel da Baixa, guests are invited to indulge in a variety of entertainment facilities designed to enhance their stay in the heart of Lisbon. The hotel's vibrant bar serves as a social hub, where visitors can unwind with a selection of exquisite local wines, refreshing cocktails, or artisanal beers. Whether you're enjoying a pre-dinner drink or a nightcap after a day of exploring the city, the inviting atmosphere and stylish decor make it the perfect setting to relax and mingle with fellow travelers. For those who prefer a quieter retreat, the hotel's well-stocked library offers a serene space to dive into a good book or catch up on some reading. Meanwhile, the shared lounge and TV area provides a comfortable environment for guests to gather, watch their favorite shows, or simply enjoy each other's company. With these thoughtfully designed entertainment facilities, Hotel da Baixa ensures that every guest finds the perfect way to unwind and connect during their stay in Lisbon.

Explore Nature with Hotel da Baixa's Hiking Trails

At Hotel da Baixa, adventure awaits just beyond your doorstep with access to some of the most breathtaking hiking trails in Lisbon. Nestled in the heart of the city, this charming hotel serves as the perfect base for outdoor enthusiasts eager to explore the stunning landscapes that Portugal has to offer. Guests can embark on exhilarating hikes that wind through lush greenery, offering panoramic views of the iconic cityscape and the shimmering Tagus River. Whether you’re a seasoned hiker or a casual wanderer, there are trails suitable for every skill level, ensuring an unforgettable experience amidst nature. The hotel’s dedicated staff is on hand to provide expert guidance on the best hiking routes, equip you with maps, and even arrange guided tours for those looking to delve deeper into the local flora and fauna. After a day of exploration, return to the comfort of Hotel da Baixa, where you can unwind and share tales of your adventures over a refreshing drink in the cozy lounge. Embrace the great outdoors and discover the beauty of Lisbon’s hiking trails during your stay at Hotel da Baixa.

Convenience Facilities at Hotel da Baixa

At Hotel da Baixa, convenience is at the forefront of your experience, ensuring that every aspect of your stay is seamless and stress-free. Guests can take advantage of the laundry and dry cleaning services, allowing you to travel light and keep your wardrobe fresh while exploring the vibrant streets of Lisbon. With daily housekeeping, your room will be meticulously maintained, providing a clean and inviting atmosphere that enhances your relaxation after a day of adventure. For those who require assistance during their stay, the dedicated concierge service is ready to cater to your needs, whether it’s booking a table at a local restaurant or arranging transportation. Safety deposit boxes are available to secure your valuables, giving you peace of mind as you discover the beauty of the city. Stay connected with free Wi-Fi in all rooms and public areas, ensuring you can share your experiences and stay in touch with loved ones. Additionally, the hotel offers convenient luggage storage, allowing you to explore without the burden of your bags, making your stay at Hotel da Baixa not just comfortable but also incredibly convenient.

Seamless Transport Facilities at Hotel da Baixa

At Hotel da Baixa, convenience meets comfort with an array of transport facilities designed to enhance your stay in the vibrant heart of Lisbon. Guests can enjoy the ease of our airport transfer service, ensuring a smooth arrival and departure experience. For those looking to explore the rich culture and stunning sights of the city, our organized tours provide an effortless way to discover Lisbon’s hidden gems and iconic landmarks. Additionally, our hotel offers a shuttle service that connects you to key locations, making it easy to navigate the bustling streets of the city. If you prefer to drive, self-parking is available with applicable charges, providing you with the flexibility to explore at your own pace. For guests needing to hire a car, our car hire service simplifies the process, allowing you to pick the perfect vehicle for your adventures. And for those spontaneous outings, our taxi service and ticket service are at your disposal, ensuring that you can get to your desired destination without any hassle.

Luxurious Comfort Awaits at Hotel da Baixa

At Hotel da Baixa, each room is a sanctuary of comfort and style, meticulously designed to ensure an unforgettable stay in the heart of Lisbon. Enjoy the perfect climate year-round with the state-of-the-art air conditioning that allows you to set your ideal temperature. Slip into plush bathrobes after a long day of exploring the vibrant city, and unwind in front of the flat-screen television with a selection of satellite and cable channels for your entertainment. The mini bar stocked with refreshments is perfect for a late-night treat, while the refrigerator keeps your snacks and beverages chilled. Every detail has been thoughtfully considered to enhance your experience. Brew your favorite coffee or tea with the in-room coffee/tea maker, and stay hydrated with complimentary bottled water provided for your convenience. Luxurious toiletries await you in the bathroom, alongside a hair dryer for your styling needs. The room features blackout curtains that ensure a peaceful night's sleep, and high-quality linens envelop you in comfort, making your stay at Hotel da Baixa a truly relaxing retreat.

Culinary Delights at Hotel da Baixa

At Hotel da Baixa, dining is an experience that tantalizes the senses and showcases the rich flavors of Portugal. The hotel features an exquisite restaurant that serves a delightful array of local and international cuisines, crafted with fresh, high-quality ingredients. Guests can indulge in a sumptuous breakfast buffet each morning, where they can savor a variety of options, from traditional Portuguese pastries to hearty continental favorites, all designed to energize you for a day of exploration in vibrant Lisbon. For those who prefer to dine in the comfort of their room, the hotel offers an attentive room service experience, allowing you to enjoy delicious meals and snacks at your leisure. With daily housekeeping ensuring a pristine environment, you can relax and relish your culinary choices without a worry in the world. Whether you choose to dine in the elegant restaurant or enjoy a quiet meal in your room, Hotel da Baixa promises a memorable dining experience that complements your stay in this enchanting city.

Discover the Unique Room Offerings at Hotel da Baixa

At Hotel da Baixa, guests can choose from a diverse selection of beautifully designed rooms that cater to every traveler's needs. The Classic Interior View Double or Twin Room, measuring 20 square meters, offers a cozy retreat with the option of two single beds or a double bed, perfect for couples or friends traveling together. For those seeking a more expansive space, the Premium City View Double Room or Twin Room provides 30 square meters of elegance with either a king bed or two single beds, allowing guests to soak in the stunning views of Lisbon's vibrant cityscape. Families will find their ideal haven in the City View Family Room, which boasts a generous 45 square meters of space, accommodating various bedding configurations to ensure a comfortable stay for everyone. Additionally, the Classic City View Double or Twin Room presents a charming 20 square meters of comfort, while the Deluxe City View Double or Twin Room offers a slightly larger 26 square meters, both featuring delightful views of the city. For those seeking a more intimate setting, the Interior View Small Double Room, at 15 square meters, provides a snug atmosphere with a queen bed. Booking these exceptional rooms through Agoda not only guarantees you the best prices available but also ensures a seamless and hassle-free booking experience, allowing you to focus on enjoying your stay in the heart of Lisbon.

Discovering Baixa: The Heart of Lisbon's Vibrant City Life

Nestled in the very heart of Lisbon, Baixa is a vibrant district that beautifully showcases the city’s rich history and modern charm. Characterized by its grand plazas, elegant neoclassical architecture, and bustling streets, Baixa serves as the commercial backbone of the city. As you stroll through its wide avenues, you’ll encounter a delightful mix of high-end shops, quaint boutiques, and traditional cafés, where you can savor a delicious pastel de nata while soaking in the lively atmosphere. The famous Rua Augusta, with its stunning archway leading to Praça do Comércio, is a must-visit, offering a breathtaking view of the Tagus River and the historic waterfront. Beyond the shopping and dining, Baixa is steeped in history, with landmarks like the Santa Justa Lift, which provides a unique vantage point of the city’s skyline. The district is also home to the iconic Rossio Square, where locals and tourists alike gather to enjoy the vibrant energy and occasional street performances. With its close proximity to other enchanting neighborhoods such as Alfama and Chiado, Baixa serves as an ideal starting point for exploring the myriad of attractions that Lisbon has to offer. Whether you're here for a weekend getaway or an extended stay, Baixa promises an unforgettable experience filled with culture, history, and the warm hospitality that Lisbon is renowned for.

Traveling from Lisbon Airport to Hotel da Baixa

Reaching Hotel da Baixa from Lisbon's Humberto Delgado Airport (Lisbon Airport) is a seamless experience, making it an ideal choice for travelers eager to explore the vibrant heart of the city. The airport is located approximately 7 kilometers from the hotel, and there are several convenient transportation options available. For those who prefer public transport, the metro is a fantastic choice. Simply board the Red Line at the airport station and transfer to the Blue Line at São Sebastião station. From there, take the Blue Line towards Santa Apolónia and disembark at the Baixa-Chiado station, which is just a short stroll away from the hotel. The entire journey takes around 30-40 minutes, offering a hassle-free and economical way to reach your destination while soaking in the local atmosphere. If you prefer a more direct route, taxis and rideshare services like Uber are readily available outside the airport terminals. A taxi ride to Hotel da Baixa typically takes about 15-20 minutes, depending on traffic, providing a comfortable and private option for those traveling with luggage or in larger groups. Alternatively, for a touch of luxury, consider booking an airport transfer service in advance, ensuring a smooth arrival with a personal driver waiting for you at the arrivals gate. No matter which method you choose, the journey to Hotel da Baixa will set the tone for your Lisbon adventure, immersing you in the city's charm from the very start.

Explore the Vibrant Surroundings of Hotel da Baixa

Nestled in the heart of Lisbon, Hotel da Baixa offers guests an unparalleled opportunity to explore some of the city's most iconic landmarks. Just a stone's throw away lies the magnificent Praca do Comercio, also known as Terreiro do Paco, where the grandeur of the Tagus River meets the stunning architecture of the surrounding buildings. This expansive square serves as a perfect starting point for your Lisbon adventure, inviting visitors to soak in the vibrant atmosphere while enjoying a leisurely stroll along the waterfront. A short walk from the hotel will lead you to the Elevador de Santa Justa, an architectural marvel that not only provides a unique mode of transport but also offers breathtaking views of the cityscape from its viewing platform. The charming Chiado district, known for its elegant shops and historic cafes, is nearby, making it an ideal spot for shopping or indulging in a traditional Portuguese pastry. Don't miss the Arco do Triunfo, an impressive triumphal arch that stands proudly at the end of Rua Augusta, leading you directly into the bustling Rossio Square, where you can experience the lively energy of street performers and local vendors. With so many remarkable attractions within walking distance, Hotel da Baixa is the perfect base for discovering the rich cultural tapestry of Lisbon.

Convenient Access to Lisbon's Public Transport from Hotel da Baixa

Hotel da Baixa is perfectly situated in the heart of Lisbon, making it an ideal base for travelers looking to explore the city with ease. Just a short walk away, the Baixa/Chiado Metro Station offers quick access to the city's extensive metro network, allowing guests to effortlessly navigate to popular attractions such as the historic Alfama district and the bustling Avenida da Liberdade. Additionally, the nearby Rossio Metro Station connects visitors to the picturesque neighborhoods of Bairro Alto and Chiado, where charming shops and vibrant nightlife await. For those who prefer a more scenic route, the famous Tram 28 is easily accessible from the hotel, providing a delightful ride through Lisbon's most iconic sights. The tram meanders through narrow streets and past stunning viewpoints, making it a must-do for any visitor. Moreover, the surrounding metro stations, including Marques de Pombal, Restauradores, and Martim Moniz, further enhance the convenience of getting around the city. With the Lisbon Tram & Funicular Network at your doorstep, guests can enjoy a seamless travel experience while discovering the rich culture and history of this enchanting city.

Culinary Delights Surrounding Hotel da Baixa

Guests at Hotel da Baixa are perfectly positioned to explore a vibrant culinary landscape that showcases the best of Lisbon's dining scene. Just a short stroll away, Mercado da Ribeira offers a bustling atmosphere where you can sample a variety of local delicacies and artisanal foods from various vendors. For seafood lovers, Cervejaria Ramiro is a must-visit, renowned for its fresh shellfish and traditional Portuguese dishes. If you're in the mood for Italian, Il Mercato serves up authentic flavors in a cozy setting. Enjoy a taste of local cuisine at Solar dos Presuntos, famous for its delectable seafood and hearty dishes. For a quick bite, A Valenciana is known for its mouthwatering chicken piri-piri, while Dear Breakfast - Chiado is the perfect spot for a delightful brunch. Experience the innovative culinary creations at Pateo - Bairro do Avillez, or savor the flavors of South American cuisine at Sabor Gaucho Chiado. For a casual dining experience, Al Garage offers a relaxed atmosphere with delicious burgers, and Floresta Das Escadinhas invites you to enjoy traditional Portuguese fare in a charming environment. With such a diverse array of dining options, guests will find themselves spoilt for choice just steps from their doorstep.

Shopping Delights Near Hotel da Baixa

Guests of Hotel da Baixa will find themselves surrounded by a vibrant shopping scene that caters to all tastes and preferences. Just a short distance away, the Amoreiras Shopping Center beckons with its array of high-end boutiques, international brands, and delightful eateries, offering a perfect blend of leisure and luxury. For a taste of local culture, A Vida Portuguesa showcases traditional Portuguese products, from artisanal soaps to gourmet delicacies, making it a must-visit for souvenirs. Art enthusiasts will appreciate Arte Rústica, where unique handcrafted items reflect the rich heritage of Portugal. Meanwhile, the lively Azevedo Rua provides a charming street lined with shops and cafes, perfect for a leisurely stroll. Don’t miss the Complexo das Amoreiras, a hub of entertainment and shopping that promises an exciting day out. For music lovers, the nearby Discolecção and Discoteca Amália offer vibrant nightlife experiences, while Fabrico Infinito presents a mix of contemporary fashion and design. Lastly, the Fnac store is a haven for bookworms and tech enthusiasts alike, ensuring that your shopping adventure is as diverse as it is enjoyable. With so many shopping landmarks just moments away, Hotel da Baixa is the ideal base for exploring Lisbon's retail treasures.

Experience Luxury at Hotel da Baixa: A Worthwhile Investment in Lisbon

When it comes to accommodation in Lisbon, Hotel da Baixa stands out as a beacon of luxury and comfort, with room prices ranging from $301 to $350. This investment in your stay promises not just a place to rest your head, but an immersive experience in one of the city's most vibrant neighborhoods. Guests at Hotel da Baixa can expect elegantly designed rooms, exceptional service, and a prime location that places them within walking distance of iconic landmarks, delectable dining options, and captivating cultural experiences. In comparison, the average price for a hotel room in Lisbon typically falls between $151 and $200, which may offer standard amenities but often lacks the distinctive charm and personalized service that Hotel da Baixa provides. While the price point may be higher, the value gained from a stay at this exquisite hotel is undeniable. For travelers seeking an unforgettable experience that combines luxury with the rich history of Lisbon, Hotel da Baixa is not just an accommodation choice—it's a destination in itself.

A Memorable Stay at Hotel da Baixa

Guests rave about their unforgettable experiences at Hotel da Baixa, often expressing their eagerness to return on their next visit to Lisbon. The hotel's exceptional service and warm hospitality leave a lasting impression, making it a top choice for travelers seeking comfort and convenience. Visitors appreciate the central location, which allows easy access to the city's vibrant attractions, ensuring they can explore all that Lisbon has to offer without hassle. The modern amenities and stylish decor of the hotel further enhance the overall experience, with many guests highlighting the cleanliness and attention to detail in every aspect of their stay. From the moment they check in, the friendly staff goes above and beyond to ensure that every need is met, creating a welcoming atmosphere that feels like home. With such glowing reviews, it's no wonder that Hotel da Baixa is a favorite among those looking to enjoy a delightful getaway in the heart of Lisbon.

Unmatched Excellence at Hotel da Baixa

Hotel da Baixa stands out as a premier destination in the heart of Lisbon, consistently earning remarkable ratings that reflect its commitment to excellence. With an impressive overall rating of 9.5, this hotel is a testament to the quality of service and experience it provides. Guests are particularly thrilled with its unbeatable location, boasting a stellar score of 9.8, which places visitors just steps away from the vibrant culture, historic landmarks, and charming streets of Lisbon. Such proximity allows travelers to immerse themselves fully in the city's rich heritage while enjoying the comforts of a luxurious stay. Moreover, the hotel excels in cleanliness, achieving an outstanding score of 9.7, ensuring that every corner of the property reflects a pristine and welcoming atmosphere. The dedication to maintaining high standards is evident throughout the hotel, making it a sanctuary for those seeking relaxation after a day of exploration. The staff performance is equally commendable, with a rating of 9.5, highlighting the warm hospitality and attentive service that guests can expect. Hotel da Baixa is not just a place to stay; it is an experience marked by comfort, quality, and an exceptional commitment to guest satisfaction.

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Amenities and facilities

Exceptional9.3

Facilities

Languages spoken
  • English
  • French
  • Portuguese
  • Spanish
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Computer station
  • Hiking
  • On-site entertainment
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Desserts in restaurant
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Snack bar
  • Soup in restaurant
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Safety deposit boxes
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Baby changing rooms
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Smoke alarms
  • Soundproof rooms
  • Themed rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Bathrobes
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Concierge
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Laptop safe box
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Scale
  • Sewing kit
  • Shoeshine kit
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Trouser press
  • Umbrella
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Window
  • Wooden/parqueted flooring

Food and dining

Restaurants on site
Restaurante do Azeite
  • Cuisine: International, Portuguese
  • Menu: Buffet

Location

Rua da Prata 231, Baixa, Lisbon, Portugal, 1100-417

Exceptional9.9

Location

Airports
  • Lisbon Portela Airport (LIS)
    7.0 km
  • Faro Airport (FAO)
    214.4 km
Public transportation
  • Praça da Figueira
    90 m
  • Tram 28
    110 m
Hospital or clinic
  • Farmácia Normal
    40 m
Shopping
  • Vasco da Gama Shopping Center
    7.1 km
Convenience store
  • Carlos Grocery Store
    530 m
Cash withdrawal
  • ATM
    110 m

What's nearby

Popular landmarks
  • Elevador de Santa Justa
    350 m
  • Castelo de S. Jorge
    370 m
  • Praca do Comercio (Terreiro do Paco)
    620 m
  • Bairro Alto
    760 m
  • Alfama
    860 m
  • Calouste Gulbenkian Museum - Founder's Collection
    3.1 km
  • Mosteiro dos Jeronimos
    6.2 km
  • Padrao dos Descobrimentos
    6.3 km
  • Oceanário de Lisboa
    6.8 km
  • Torre de Belém
    7.2 km
Nearby landmarks
  • Santa Justa Elevator
    40 m
  • Farmácia Normal
    40 m
  • Farmácia Homeopática de Santa Justa
    60 m
  • A Outra Face da Lua
    80 m
  • Little Yoga Space
    80 m
  • Viuva Alegre
    80 m
  • Manuel Tavares, Ltd.
    90 m
  • Drogaria Central
    90 m
  • Farmácia Barral
    90 m
  • Praça da Figueira
    90 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)20
  • Airport transfer fee55 EUR
Extras
  • Breakfast charge (unless included in room price)25 EUR
The property
  • Year property opened2018
  • Number of floors5
  • Number of rooms 66
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges1
  • License Id / Local Tax ID/ Entity Name8309
Parking
  • Daily parking fee40 EUR

Reviews of Hotel da Baixa from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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9.3

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 8.8
  • 10
  • 10
  • 10
  • 4.8
  • 8.0
  • 10

Most recent

From 294 reviews

  • Location score 9.9 out of 10
    Location9.9
  • Cleanliness score 9.7 out of 10
    Cleanliness9.7
  • Service score 9.6 out of 10
    Service9.6
  • Facilities score 9.3 out of 10
    Facilities9.3
  • Value for money score 9.3 out of 10
    Value for money9.3
Guest Type
Room Type
Language

Show reviews that mention 

Service

Mentioned in 57 reviews
sentiment-positive-indicator
98% Positive
sentiment-negative-indicator
1% Unfavourable

Location

Mentioned in 49 reviews
sentiment-positive-indicator
100% Positive

Breakfast

Mentioned in 29 reviews
sentiment-positive-indicator
93% Positive
sentiment-negative-indicator
6% Unfavourable

Cleanliness

Mentioned in 20 reviews
sentiment-positive-indicator
95% Positive
sentiment-negative-indicator
5% Unfavourable

Room comfort

Mentioned in 18 reviews
sentiment-positive-indicator
83% Positive
sentiment-negative-indicator
16% Unfavourable

Room size

Mentioned in 13 reviews
sentiment-positive-indicator
46% Positive
sentiment-negative-indicator
53% Unfavourable

Check in

Mentioned in 8 reviews
sentiment-positive-indicator
75% Positive
sentiment-negative-indicator
25% Unfavourable

In room amenities

Mentioned in 7 reviews
sentiment-positive-indicator
100% Positive

Value for money

Mentioned in 6 reviews
sentiment-positive-indicator
83% Positive
sentiment-negative-indicator
16% Unfavourable
Changed to review page 1
  1. 10.0
    Exceptional
    shin from South Korea
    Group
    Interior View Small Double Room
    Stayed 1 night in December 2024

    “Exceptional”

    Hotel da Baixa, located in the heart of Lisbon, was an impressive hotel with a clean and stylish interior. The room management was well-maintained, making my stay comfortable, and its proximity to major tourist attractions made my travel itinerary very efficient. 🏨 What stood out the most were the small gifts provided by the hotel. The traditional Portuguese tile-shaped coasters were a nice keepsake that I could cherish even after my trip, and the egg tart I received during check-in was warm and sweet, enhancing the feeling of being in Lisbon. 🎁🥧 Thanks to the friendly service from the staff, my experience from check-in to check-out was satisfying, with thoughtful service and attention to detail standing out.

    Reviewed August 19, 2025
    Auto-translated through generative A.I.
  2. 10.0
    Exceptional
    Jane from United States
    Family with young children
    Premium City View Double Room or Twin Room
    Stayed 2 nights in June 2026

    “Perfect”

    Everything about this was perfect. The location, the amenities in the room - Nespresso, minibar (free!), robes, breakfast and the friendly staff. Would definitely recommend.

    Reviewed June 16, 2026
  3. 10.0
    Exceptional
    KANG from South Korea
    Couple
    Interior View Small Double Room
    Stayed 5 nights in February 2026

    “The location is really great and the service is good.”

    The location is great and the service is good, but the taxi cannot come into the alley right in front, so you have to walk 2-3 minutes to catch a taxi. I've heard the service that used to give egg tarts and azulejos during check-in is no longer available. The breakfast is decent. However, if you stay for several days, the variety of breakfast doesn't change much and it might become repetitive.

    Reviewed March 01, 2026
    Auto-translated through generative A.I.
  4. 9.6
    Exceptional
    Pobchoke from Thailand
    Couple
    Interior View Small Double Room
    Stayed 2 nights in October 2024

    “Impressive”

    Room, Amenities, Facilities was perfect. Good breakfast.. very good. Welcome snack as the egg tart and it was so delicious.

    Reviewed October 19, 2024
  5. 10.0
    Exceptional
    Kyungyeon from South Korea
    Couple
    Interior View Small Double Room
    Stayed 2 nights in February 2025

    “A budget-friendly hotel located in the bustling area.”

    The last hotel I stayed at during my trip to Portugal was located in a bustling area, making it convenient for travel, and it was not far from the airport. The cleaning condition was good, and the hotel also gave souvenir gifts.

    Reviewed March 19, 2025
    Auto-translated through generative A.I.
Changed to review page 1

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