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Excellent8.5
Based on 20 reviews
Hotel de Bourgtheroulde, Autograph Collection
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9.6 Exceptional location
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9.6Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

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Room choices
Prestige Room
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    Prestige Suite
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    • City view
    • 40 m²
    • 2 king beds and 1 sofa bed
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    Privilege Room
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    • City view
    • 30 m²
    • 1 queen bed
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    Traditional Room
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    • City view
    • 25 m²
    • 1 queen bed
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    Modern Room
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    • City view
    • 20 m²
    • 1 queen bed
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    More about Hotel de Bourgtheroulde, Autograph Collection

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    Verified guest reviews

    Agoda Reviews (20)
    Booking.com Reviews (1025)

    4.9

    Filter by guest type:
    • Cleanliness 9.0
    • Facilities 8.3
    • Location 9.6
    • Room comfort and quality 8.6
    • Service 8.6
    • Value for money 8.2
    • Cleanliness 8.9
    • Facilities 8.7
    • Location 9.6
    • Room comfort and quality 8.3
    • Service 8.4
    • Value for money 8.3
    Very good
    • Cleanliness 8.0
    • Facilities 8.0
    • Location 9.0
    • Service 8.0
    • Value for money 7.0
    Exceptional
    • Cleanliness 10.0
    • Location 10.0
    • Room comfort and quality 10.0
    • Service 10.0
    • Value for money 10.0
    Exceptional
    • Cleanliness 10.0
    • Facilities 8.0
    • Location 10.0
    • Room comfort and quality 10.0
    • Service 10.0
    • Value for money 8.0
    Provided by verified guests of Agoda
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    Showing 19 verified guest comments
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    6.0
    cindy from Singapore
    Solo traveler
    Stayed 2 nights in January 2017
    Expected more ... ”
    The room they provided was less that what I expected. With a weird entrance door right infront of my bed. The circulation in the room was not fresh, only the smell of their room perfume that was on the air. The bathroom is bright so you can see spots that is not so so clean :) The reception tried to charge me 44 euro for a one person breakfast and what i had were only croissant, orange juice (not fresh) and a small cup of nature yogurt but in the end she gave me back half of the money without saying Sorry haha which is alright for me. The Sunday brunch could make up for "the not so good room division" experience. The food was actually just an OK quality for 45 euro non alcoholic, cant compare with our sunday brunch back in the US or in Singapore or at the Park Hyatt in Paris. Our server was at least smart, friendly and helpful. Supposed to check out on Monday but I decided to check out on Sunday and go back to my lovely hotel in Paris. Thank you Bourgtheroulde for the experience though. ;))
    Reviewed January 31, 2017
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    10.0
    Janice from United States
    Couple
    Stayed 2 nights in September 2016
    A little slice of heaven in a heavenly city”
    Everything about this place was first-class, from the staff member who greeted us to the room to the location, etc. Loved our stay and would return here in a heartbeat.
    Reviewed September 18, 2016
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    8.0
    Haseeb from Pakistan
    Couple
    Stayed 1 night in November 2015
    Excellent Location, Great Amneties”
    In the heart of Rouen, Quite an experience to visit!
    Reviewed June 13, 2016
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    10.0
    Daniel from United States
    Solo traveler
    Privilege Room
    Stayed 4 nights in April 2016
    One of the best hotels in France!”
    Very clean, orderly, quiet and comfortable.
    Reviewed April 27, 2016
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    5.0
    dominique from France
    Couple
    Stayed 2 nights in December 2015
    never again no class”
    very badly, the welcoming is so cold, the room very noisy at 5h30 am noise frpm machines, fans, neighbours, no coffee in the room, the courtesy platter is so poor as in a one star hotel, the beakfast is made of standards and cheap products, fruit from tin...cheese cold from a freezer...bread from last night...not a pleasent moment at all. The Spa is just clean, the hammam is not hot enough, and closed on sunday evening from 6h30 pm unstead of 8 pm which is also very early during the week....the swimming pool is open until 10PM why not the hammam??? there is not any service with the hammam !!! NEVER AGAIN....NO CLASS...will be my advice to my friends.
    Reviewed December 15, 2015
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    8.7
    Taj from United States
    Couple
    Stayed 1 night in May 2015
    Luxury hotel”
    The pool was lovely, everything was very clean and of the best quality.
    Very good. In spite of the central location, it got quiet at around 11pm so we had a good night's sleep. Staff were friendly and helpful, although the courtesy tea tray didn't have any biscuits. The only real negative was the perspex (see-through) chairs and footstools at the poolside, which I couldn't see just after getting out of the pool and took a tumble over. Hopefully these were moved further away from the steps, as I suggested on checkout.
    Reviewed May 28, 2015
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    9.0
    lesley from United Kingdom
    Family with teens
    Stayed 1 night in October 2014
    Family stay at hotel”
    The staff remembered you name. They were extremely courteous. Fabulous pool
    This is a great 5 star hotel, although you do pay for what you get, it was worth it. The pool was fantastic for the kids, there was secure parking, the rooms were clean and the bed enormous.
    Reviewed October 28, 2014
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    9.7
    Peter from United Kingdom
    Couple
    Stayed 3 nights in September 2014
    😃 a lovely relaxing and pampered 3 days”
    Staff spa location
    Reviewed September 10, 2014
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    10.0
    Nicola from United Kingdom
    Couple
    Stayed 1 night in August 2014
    Wonderful hotel. Great location”
    Amazing building. Extremely helpful staff. Great location
    Loved it. Felt welcomed. Good dinner recommendation from lovely lady behind the reception who showed us to our room. Dogs welcome too.
    Reviewed September 01, 2014
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    9.7
    Jee from Malaysia
    Family with young children
    Stayed 1 night in July 2012
    Fantastic rooms at great location.”
    Modern & spacious rooms, location.
    We were very pleased that the hotel took strong effort (free upgrade) in order to meet our request of having 2 rooms near each other. We really appreciate it. We really enjoy our stay at hotel, with it's spacious and modern room, my children said it was the best hotel we have stayed throughout our 1 week holiday in Normandy.
    Reviewed August 13, 2012
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