Hotel De Charme Saigon - Former Asian Ruby Luxury Hotel
Superior No Window  - Bed Hotel De Charme Saigon - Former Asian Ruby Luxury Hotel
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8.6
Excellent
/10
(286 reviews)See what guests said
See map
9.0
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
  • Golden Lotus Foot Massage Club10 m
  • Alibi40 m
  • Vasco's Bar40 m
  • Veggy's50 m
  • Reda60 m
  • Fronline Gallery60 m
  • The Refinery70 m
  • Wild Horse Saloon80 m
  • Vino90 m
  • Institute of Cultural Exchange with France110 m
  • Free Wi-Fi

    Hotel De Charme Saigon - Former Asian Ruby Luxury Hotel

    26 Thi Sach Street, Ben Nghe Ward, Distrist 1( Japanese Area), District 1, Ho Chi Minh City, Vietnam, 70000 - See map
    "I will stay here again in the future when visiting Saigon."
    TUAN - November 3, 2016
    Exceptional reputation
    Recommended by 90% of guests
    Excellent cleanliness
    8.5 rating for cleanliness
    • Airport transfer

    • Located in heart of Ho Chi Minh City

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Hot tub

    This property is in high demand!

    Booked 38 times | 8 travelers are looking at this property right now

    Property ranking|Compared to 12,652 Ho Chi Minh City properties
    See all rankings
    Location score
    9.0/10
    Couples review score
    8.9/10
    Value for money score
    8.5/10
    Service score
    8.5/10
    Better than
    99
    %
    of Ho Chi Minh City properties
    Better than
    99
    %
    of Ho Chi Minh City properties
    Better than
    98
    %
    of Ho Chi Minh City properties
    Better than
    98
    %
    of Ho Chi Minh City properties
    Value for money8.5
    Distance to city center0.5 Km
    Location rating9.0
    Nearest airportTan Son Nhat International Airport (SGN)
    Distance to airport6.0 km

    Rooms available at Hotel De Charme Saigon - Former Asian Ruby Luxury Hotel

    Ruby Suite
    Ruby Suite
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Premium Deluxe
    Premium Deluxe
    ...
    • Room size: 38 m²/409 ft²
    • City view
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Deluxe with Bathtub
    Deluxe with Bathtub
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Deluxe City View
    Deluxe City View
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Superior No Window
    Superior No Window
    ...
    • Room size: 20 m²/215 ft²
    • No Windows view
    • 1 queen bed
    Enter dates to see prices
    Twin Deluxe
    Twin Deluxe
    ...
      Enter dates to see prices
      Double Deluxe
      Double Deluxe
      ...
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        Double Or Twin Superior
        Double Or Twin Superior
        ...
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          Superior No Window
          Superior No Window
          ...
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            Basic Suite
            Basic Suite
            ...
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              What people love about Hotel De Charme Saigon - Former Asian Ruby Luxury Hotel

              • 8.4
                Excellent
                Spaciousness

                "We got a very big room as upgrade which was nice."

                Judit

                |

                May 8, 2017

              • 8.0
                Very good
                Staff 

                "Hotel staff's support is good."

                Tatsuhiko

                |

                January 11, 2019

              • 10.0
                Exceptional
                Staff 

                "Nice hospitality by all the staff."

                Ravi

                |

                January 13, 2019

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              More about Hotel De Charme Saigon - Former Asian Ruby Luxury Hotel

              More about Hotel De Charme Saigon - Former Asian Ruby Luxury Hotel

              10.0
              Exceptional

              "Very good atmosphere and comfortable stay."

              Ravi

              |

              January 13, 2019

              An overview

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              What they offer

              7.2
              Very good
              Staff 

              "Staff are also helpful and try their best to converse in Eng..."

              H L.

              |

              July 6, 2016

              Read more reviews
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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What to eat nearby

              Vietnamese cuisine
              Vietnamese cuisine
              Tre
              170 m Vietnamese
              Banh Xeo Co Ut
              200 m Vietnamese
              Hoi An Vietnamnese Restaurant
              330 m Vietnamese
              American cuisine
              American cuisine
              Wild Horse Steakhouse
              70 m American, Steakhouse
              El Sol Meat & Wine
              100 m American, Steakhouse, Wine Bar
              Haagen Dazs Vietnam
              240 m American
              Asian cuisine
              Asian cuisine
              5ku Station
              50 m Asian, Barbecue, Vietnamese
              Azumaya Dining Japanese Restaurant
              60 m Asian, Japanese
              CHI HOA VIETNAMESE CUISINE
              90 m Asian, Vegetarian

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show more

              Property's guest policies

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              Some helpful facts

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              Reviews of Hotel De Charme Saigon - Former Asian Ruby Luxury Hotel from real guests

              Provided by verified guests of Agoda
              Agoda Reviews (286)Booking.com Reviews (163)
              8.6
              /
              10
              Cleanliness8.5
              Facilities8.2
              Location9.0
              Service8.5
              Value for money8.5
              Rating
              9+ Exceptional (83)
              8-9 Excellent (16)
              7-8 Very Good (21)
              6-7 Good (6)
              <6 Below Expectation (13)
              Time of the year
              Mar - May (53)
              Jun - Aug (35)
              Sep - Nov (1)
              Dec - Feb (50)
              All guests (286)
              All room types
              All languages

              Show reviews that mention 

              Showing 139 verified guest comments
              12345
              10.0
              Exceptional
              Sheryl from Vietnam
              Solo traveler
              Superior No Window
              Stayed 1 night in June 2019

              Superb! Terrific Central Location”

              Hotel de Charme is in the center close to everything on a quiet street. It is very clean and the room has a very nice interior. It is indeed a very charming hotel. the staffs are very helpful and friendly. I have no hesitation in recommending this hotel. The swimming pool is a plus. Thank you Hotel de Charme. I enjoyed every minute of my stay.

              Reviewed June 27, 2019

              Dear Ms Sheryl, Warmest greeting from Hotel De Charme Saigon team! We are very pleased to gain your maximum score in your review. We appreciate your comments regarding our customer service and ongoing upgrades. We've been trying our best in the hopes of delivering an excellent guest experience and we are now delighted to gain your recognition. We look forward to seeing you on your next trip to Ho Chi Minh city. Thanks and best regards, Linh Lousia (Ms) Sales and Customer Service Supervisor

              Responded July 01, 2019
              Hotel De Charme Saigon - Former Asian Ruby Luxury Hotel
              10.0
              Exceptional
              Mark from Australia
              Couple
              Superior No Window
              Stayed 1 night in July 2019

              Best little hotel in HCMC”

              Love this hotel, great décor, fantastic location, breakfast was amazing and a great value for money.

              Reviewed July 25, 2019

              Dear Mark, Warmest greeting from Hotel De Charme Saigon team! We are very pleased to gain your maximum score in your review. Thank you for your positive comments on our location and facilities alike. We look forward to seeing you on your next trip to Ho Chi Minh city. Thanks and best regards, Linh Lousia (Ms) Sales and Customer Service Supervisor

              Responded August 15, 2019
              Hotel De Charme Saigon - Former Asian Ruby Luxury Hotel
              9.2
              Exceptional
              tomoji from United States
              Couple
              Superior No Window
              Stayed 5 nights in June 2019

              Great hotel for the py”

              Beautiful ambience .Made me feel at home. I love 💕 their breakfast buffet. And roof top swimming pool,Gym and Sauna. Afternoon tea is great service Staffs could do better with proper training.. I’ll come back again. Thanks

              Reviewed June 20, 2019

              Dear Tomoji san, Warmest greeting from Hotel De Charme Saigon team! We are glad to learn that you liked the hotel and hope that you enjoyed your stay. We look forward to seeing you on your next trip to Ho Chi Minh city. Thanks and best regards, Linh Lousia (Ms) Sales and Customer Service Supervisor

              Responded June 24, 2019
              Hotel De Charme Saigon - Former Asian Ruby Luxury Hotel
              8.8
              Excellent
              Hoang from Vietnam
              Solo traveler
              Superior No Window
              Stayed 1 night in June 2019

              Value for money”

              I have to change 2 times to get right room. Price was very cheap so it is worth it. Room is not bright so i felt uncomfortable. Hotel decoration is very good for entrance and restaurant, and it is only good thing. Staff is good but I will not come back.

              Reviewed June 18, 2019

              Dear Mr Hoang, Warmest greeting from Hotel De Charme Saigon team! Thank you for your kind feedback and for your recommendations. We look forward to having a chance to serve you better next time. Thanks and best regards, Linh Lousia (Ms) Sales and Customer Service Supervisor

              Responded June 21, 2019
              Hotel De Charme Saigon - Former Asian Ruby Luxury Hotel
              10.0
              Exceptional
              KIMURA from Singapore
              Business traveler
              Premium Deluxe
              Stayed 3 nights in July 2019

              Always friendly ”

              Hotel staffs are alwaysvery kind and helpfull.

              Reviewed July 12, 2019

              Dear Kimura, Warmest greeting from Hotel De Charme Saigon team! Thank you for taking the time to review our property, your comments are very much valued. We look forward to seeing you on your next trip to Ho Chi Minh city. Thanks and best regards, Linh Lousia (Ms) Sales and Customer Service Supervisor

              Responded August 15, 2019
              Hotel De Charme Saigon - Former Asian Ruby Luxury Hotel
              8.4
              Excellent
              Edward from Taiwan
              Couple
              Superior No Window
              Stayed 5 nights in April 2019

              Great location and hotel, but staff needs more training”

              Location and hotel itself are amazing, the design is probably one of the best I've ever seen. Breakfast is amazing, even better than 5 star hotels that I've stayed in HCM. The renovated rooms are nice, but can smell of mold, and the first room we got had the sinks clogged up. We contacted the staff but the staff was not very accommodating and asked us to just endure the sink and shower sink flooding. Overall I'd stay there again, but guests will need to be willing to swap rooms when they get a "bad" one.

              Reviewed April 08, 2019

              Dear Mr Esward, Warmest greeting from Hotel De Charme Saigon team! Thank you for taking the time to review our property, your comments are very much valued. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Ho Chi Minh city. Thanks and best regards, Lousia Linh (Ms) Sales and Customer Service Supervisor

              Responded April 26, 2019
              Hotel De Charme Saigon - Former Asian Ruby Luxury Hotel
              10.0
              Exceptional
              Sheryl from Vietnam
              Business traveler
              Superior No Window
              Stayed 1 night in March 2019

              Excellen hotel”

              I am always happy whenever I stay in this hotel. It's location is awesome, nice facilities, value of money, friendly and helpful staff. The breakfast is always yummy and many choices. This hotel never fails to impress me.

              Reviewed April 01, 2019

              Dear Ms Sheryl, Warmest greeting from Hotel De Charme Saigon team! Thank you for your kind feedback and for your recommendations. We trust you enjoyed your stay and hope that you will come back soon. Thanks and best regards, Lousia Linh (Ms) Sales and Customer Service Supervisor

              Responded April 04, 2019
              Hotel De Charme Saigon - Former Asian Ruby Luxury Hotel
              10.0
              Exceptional
              Sheryl from Vietnam
              Business traveler
              Superior No Window
              Stayed 1 night in March 2019

              Excellent Hotel”

              Everytime I have a business meeting here in Ho Chi Minh, I always stay in this hotel and it never fails to impress me. the breakfast choices is always great, the staffs are very helpful, the services are excellent, the room is super neat, elegant, cosy and clean plus now the newly built swimming pool is relaxing, specially after a tiring day.. it's good to have a dip. The location of this hotel is superb. I love staying in this hotel.

              Reviewed March 30, 2019

              Dear Sheryl, Warmest greeting from Hotel De Charme Saigon team! Thank you for choosing to stay at Hotel De Charme Saigon. We truly appreciate you taking your time to write us this review and your feedback is most valuable. We hope to welcome you back soon. Thanks and best regards, Lousia Linh (Ms) Sales and Customer Service Supervisor

              Responded April 01, 2019
              Hotel De Charme Saigon - Former Asian Ruby Luxury Hotel
              9.6
              Exceptional
              Anne from Vietnam
              Solo traveler
              Superior No Window
              Stayed 1 night in March 2019

              Great location near opera house”

              Quirky decor, afternoon tea, pool and poolside bar were great. Breakfast good also though not good set up of furniture and tea/coffee almost in the doorway. Great staff always willing to help. I will go back again

              Reviewed March 07, 2019

              Dear Anne, Warmest greeting from Hotel De Charme Saigon team! Thank you for your kind feedback and for your recommendations. We trust you enjoyed your stay and hope that you will come back soon. Thanks and best regards, Lousia Linh (Ms) Sales and Customer Service Supervisor

              Responded March 11, 2019
              Hotel De Charme Saigon - Former Asian Ruby Luxury Hotel
              9.2
              Exceptional
              Brian from United States
              Couple
              Superior No Window
              Stayed 2 nights in February 2019

              New name for hotel being renewed in excellent central location ”

              Excellent breakfast buffet. Rooms nicely appointed with efficient bathrooms. Comfortable bed. Afternoon tea a nice touch. Quieter street very near Saigon Opera House. Swimming Pool to be added. Smaller elevators for moderate sized hotel. Comfortable lobby and helpful staff. Good rates usually available. Definitely recommended.

              Reviewed February 12, 2019

              Dear Mr Brian, Thank you for your kind feedback and for your recommendations about Hotel De Charme Saigon. We trust you enjoyed your stay and hope that you will come back soon. Best regards, Tommy Do General Manager

              Responded February 13, 2019
              Hotel De Charme Saigon - Former Asian Ruby Luxury Hotel
              10.0
              Exceptional
              THI from Vietnam
              Couple
              Superior No Window
              Stayed 1 night in February 2019

              Great cosy hotel”

              Our room was upgraded when we got there. i love everything about this place. Staffs always smile, the free afternoon tea was great, the way they decorate the whole building with many plants which made me feel like i was in Bali or a beach, the breakfast was great with really nice, modern decoration. This is my favorite hotel in Saigon for now.

              Reviewed February 10, 2019

              Dear Ms Thi, Warmest greeting from Hotel De Charme Saigon Hotel. We are very pleased to gain your maximum score in your review. Thank you for your positive comments on our location and facilities alike. We've been trying our best in the hopes of delivering an excellent guest experience and we are now delighted to gain your recognition. Best regards, Tommy Do General Manager

              Responded February 12, 2019
              Hotel De Charme Saigon - Former Asian Ruby Luxury Hotel
              9.6
              Exceptional
              Kim from Vietnam
              Couple
              Superior No Window
              Stayed 3 nights in January 2019

              Very nice boutique hotel”

              One of the nicest boutique hotel in hcmc. I stayed many 3 & 4 hotels in the city and i have to say this hotel is very value for money. Great location with a lot of famous restaurants in the city. Very nice and unique decor in the lobby as well as in the room. Staff is friendly. I found my lost card thanks to them (i returned to the hotel to check after checking out 2 days ago and they still kept it for me). Highlight is the tea break, nice tea and noce dessert. Breakfast is good too. Will come back here whenni return in short future

              Reviewed January 29, 2019

              Dear Ms Kim, Thank you for choosing to stay at Hotel De Charme Saigon. We appreciate for taking time to share your experience at Hotel De Charme Saigon. We are glad to learn that you liked the hotel and hope that you enjoyed your stay. We hope to welcome you back soon. With my kindest regards, Tommy Do General Manager

              Responded January 30, 2019
              Hotel De Charme Saigon - Former Asian Ruby Luxury Hotel
              9.2
              Exceptional
              Jason from Malaysia
              Solo traveler
              Superior No Window
              Stayed 3 nights in June 2019

              Great Value for money, convenient”

              Located in the middle of D1, it is convenient to get around everywhere. The refurbished hotel also looks amazing. Breakfast was also good.

              Reviewed July 11, 2019

              Dear Jason, Warmest greeting from Hotel De Charme Saigon team! Thanks for staying with us. We appreciate your feedback! We hope to welcome you back soon. Thanks and best regards, Linh Lousia (Ms) Sales and Customer Service Supervisor

              Responded August 15, 2019
              Hotel De Charme Saigon - Former Asian Ruby Luxury Hotel
              6.0
              Yiying from China
              Group
              Deluxe with Bathtub
              Stayed 1 night in April 2019

              Above average”

              The room was smaller and not very clean as I lived before, the room is old and bathroom very small.... which means the room quality is not consistent.... the good things is breakfast was ok like I expected.

              Reviewed May 05, 2019

              Dear mr Yiying, Warmest greeting from Hotel De Charme Saigon team! Thank you for taking the time to review our property, your comments are very much valued. You stayed at our hotel several times before, our hotel upgraded free the room type for you to higher room type. This times, we arranged exactly the type of room that you booked. Therefore you feel that the room is smaller. We provide the real size of room very clearly on Agoda.com. We'll ask our housekeeping make clean the room more carefully. We've been trying our best in the hopes of delivering an excellent guest experience. We look forward to having a chance to serve you better next time. Thanks and best regards, Linh Lousia (Ms) Sales and Customer Service Supervisor

              Responded May 09, 2019
              Hotel De Charme Saigon - Former Asian Ruby Luxury Hotel
              10.0
              Exceptional
              Nguyễn from Vietnam
              Couple
              Superior No Window
              Stayed 1 night in April 2019

              Not bad a place; willing to make your stay memorable”

              We had a decent stay at this hotel. It was clean and neat, friendly and helpful staff nothing to complain about. The pool was nice, fitness center not very well set up but at least they have a fitness center. Food for breakfast was ok. We got a good deal on Agoda and had a decent room, everything worked so we were good. Not crazy about the immediate neighborhood but there are plenty of places to eat around there.

              Reviewed May 02, 2019

              Dear Ms Nguyen Huong, Warmest greeting from Hotel De Charme Saigon team! Thank you for your kind feedback and for your recommendations. We trust you enjoyed your stay and hope that you will come back soon. Thanks and best regards, Linh Lousia (Ms) Sales and Customer Service Supervisor

              Responded May 09, 2019
              Hotel De Charme Saigon - Former Asian Ruby Luxury Hotel
              6.4
              Good
              Laura from France
              Business traveler
              Premium Deluxe
              Stayed 5 nights in April 2019

              Old but quirky”

              Good location for main Saigon sights; old but pretty building and rooms; pool is really nice and afternoon tea is a fantastic attention. Staff looked either disengaged or way too eager (at breakfast, one member of staff - every day for a week - would adjust each spoon, mix salsas, rearrange bread - all the time. So much so, it made it almost impossible to grab anything without having him in the way). Breakfast is Asian and bread is stale - every morning.

              Reviewed April 28, 2019

              Dear Laura, Warmest greeting from Hotel De Charme Saigon team! Thank you for choosing to stay at Hotel De Charme Saigon. We truly appreciate you taking your time to write us this review and your feedback is most valuable. We hope to welcome you back soon. With my kindest regards, Linh Lousia (Ms) Sales and Customer Service Supervisor

              Responded May 16, 2019
              Hotel De Charme Saigon - Former Asian Ruby Luxury Hotel
              10.0
              Exceptional
              Sheryl from Vietnam
              Business traveler
              Superior No Window
              Stayed 1 night in January 2019

              Gorgeous Hotel”

              I love everything about this hotel that is wahy I keep on coming back. I stay here whenever I have a business trip here on Ho Chi Minh. The location is great, a lot of restaurant nearby, some of the restaurants around are Korean, Japanese, Vietnamese, western restaurant and plus its very close to vincom shopping center and parkson. I want yo recommend this hotel because it is a good value, worth every penny with the service, food for breakfast and the room. Will come back again soon!

              Reviewed January 21, 2019

              Dear Sheryl, Thank you for taking the time to review our property. We are glad to learn that you liked the hotel and enjoyed your stay at Hotel De Charme Saigon. We hope to welcome you back soon. Best regards, Tommy Do General Manager

              Responded January 22, 2019
              Hotel De Charme Saigon - Former Asian Ruby Luxury Hotel
              4.8
              Stanislav from Russia
              Solo traveler
              Premium Deluxe
              Stayed 2 nights in April 2019

              Dirty molded rooms”

              Most expensive room I booked had a terrible mold smell. All area near the bed was molded. Changed room to another, no mold but same dirty dusty aircon, spider nets on the ceiling. Plants in room had thick dust layer. Only good thing is breakfast and afternoon tea. Cleanliness is totally unacceptable. Will not stay there again, there are plenty of better options.

              Reviewed April 23, 2019

              Dear Stanislav, Warmest greeting from Hotel De Charme Saigon team! Thanks for staying with us. We appreciate your feedback! Please accept our sincere apologies for inconveniences you may have experience during your stay. We assure you that We will be looking into each point that you comment and fix it. We look forward to having a chance to serve you better next time. Thanks and best regards, Linh Lousia (Ms) Sales and Customer Service Supervisor

              Responded May 02, 2019
              Hotel De Charme Saigon - Former Asian Ruby Luxury Hotel
              10.0
              Exceptional
              Martin
              Solo traveler
              Deluxe with Bathtub
              Stayed 1 night in April 2019

              Great hotel in a great location”

              I had a great stay here. Very clean rooms. Spacious with nice amenities. The staff were also very kind and helpful. They had some great recommendations for restaurants and sights around district 1. Definitely gonna stop back here before I head out of Vietnam

              Reviewed April 09, 2019

              Dear Martin, Warmest greeting from Hotel De Charme Saigon team! We are glad to learn that you liked the hotel and hope that you enjoyed your stay. We hope to welcome you back soon. Thanks and best regards, Lousia Linh (Ms) Sales and Customer Service Supervisor

              Responded April 18, 2019
              Hotel De Charme Saigon - Former Asian Ruby Luxury Hotel
              10.0
              Exceptional
              David from United Kingdom
              Couple
              Superior No Window
              Stayed 1 night in April 2019

              Fantastic hotel in an ideal location. Now with a rooftop pool and bar.”

              I stayed here a few months ago and really liked the place so, when I returned to Ho Chi Minh City I decided to stay again. As before, the interior was very tastefully decorated, rooms very very comfortable and the breakfast was excellent. This time I was pleasantly surprised y the new rooftop bar and pool area, which was a lovely spot to relax and hang out in. I will be sure to stay again on future trips to Saigon!

              Reviewed April 09, 2019

              Dear David, Warmest greeting from Hotel De Charme Saigon team! Thank you for your kind feedback and for your recommendations. We trust you enjoyed your stay and hope that you will come back soon. Thanks and best regards, Lousia Linh (Ms) Sales and Customer Service Supervisor

              Responded April 18, 2019
              Hotel De Charme Saigon - Former Asian Ruby Luxury Hotel
              12345
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              Hotel De Charme Saigon - Former Asian Ruby Luxury Hotel
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              • Exceptional location
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