Above average 5.9
Based on 12 reviews

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September 29, 2016 - October 1, 2016 | 2 nights
The space What's included Capacity Price per night Rooms

About this property

Description

Offering quality accommodations in the shopping, restaurants, nightlife district of Berlin, Hotel de Ela is a popular pick for both business and leisure travelers. The city center is merely 0.8 km away and the airport can be reached within 30 minutes. This modern hotel is in the vicinity of popular city attractions such as Viktoria-Luise-Platz, Los Angeles Platz, Kadewe Shop.

The facilities and services provided by Hotel de Ela ensure a pleasant stay for guests. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, Wi-Fi in public areas, car park, room service, family room.

Step into one of 16 inviting rooms and escape the stresses of the day with a wide range of amenities such as internet access – wireless (complimentary), non smoking rooms, heating, wake-up service, desk which can be found in some rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your purpose of visit, Hotel de Ela is an excellent choice for your stay in Berlin.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Bicycle rental
  • Car park

Dining, drinking, and snacking

  • Room service

Services and conveniences

  • Laundry service
  • Smoking area

For the kids

  • Family room

Access

  • Elevator
  • Pets allowed
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Policies

Reception is open from 08:00 AM to 10:00 PM. Guests arriving outside these hours are requested to contact the property directly prior to arrival so alternative arrangements can be made.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Stay for free if using existing bedding.
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 7.95 EUR
Check-In From: 2:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 0.8 km
Distance to Airport: 17.0 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 2
Number of Restaurants: 1
Number of Rooms : 16
Reception Open Until: 10:00 PM
Time to Airport (Minutes): 30
Year Hotel Built: 2010
Year Hotel Last Renovated: 2010
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Recent customer comments

Filter by traveler type
Above average



based on 12 reviews
  • Cleanliness 5.8
  • Facilities 4.0
  • Location 7.2
  • Room Comfort/Standard 5.8
  • Service 5.5
  • Value for money 5.5
  • Food/Dining 5.8
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Michael from United Kingdom
Solo traveler
Comfort Double Room
Stayed 2 nights in May 2016
terrible experience
I arrived at 10.15pm at the hotel to find the reception closed. Thus I could not check in or get my key. There was a notice on the door of the reception saying "reception hours 8:00-22:00". There were two numbers, I phoned both. One just went to voicemail and the other was answered by a guy who I think had just been working at reception. When I asked him how I could get my key he said "I am very far away now, I can't come back", when I pressed him he said "I just work there, take it up with management". I was enraged. I had to LEAVE this hotel I had PAID to stay at and then walk around the dimly-lit Berlin streets to find another hotel. The next day I came to check in and told the lady that IT DID NOT SAY ANYWHERE that the reception closes at a certain time (which is frankly bizarre and ridiculous and something that I have never come across, and I have travelled a fair bit). She replied "its in the documentation that Agoda sent" - which it was NOT. I am amazed I was so calm...I did double check and NOWHERE in the document or email I was sent by Agoda for the reservation did it say reception closed at 10pm. Shocking.
Reviewed May 28, 2016
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Elior from Israel
Solo traveler
Comfort Single Room
Stayed 2 nights in October 2013
nice but old hotel
nice location
it's ok but the hotel is old, the room was small and the bed was not the best.
Reviewed October 22, 2013
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Alastair from Australia
Solo traveler
Comfort Single Room
Stayed 2 nights in July 2012
not much going for it
easy to walk into city centre
my first hotel in berlin,after travelling through vietnam and getting good hotels with great customer serviceforcheap prices it was a rude awakening to get a very basic room at overpriced rates maybe 10-15 euros less would have been fair.no real customer service to speak of just heres your key now go
Reviewed July 08, 2012
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Tagirov from Russia
Solo traveler
Stayed 2 nights in April 2012
A good hotel for not a long stay
Convenient location, near the city center
the hotel is very conveniently located near the u-bahn station, victoria luise platz. in the area of restaurants and places of entertainment. at the same time very quiet and peaceful place. the rooms at different quality and different price categories. i lived in a room with external private bathroom. it's not very convenient, but it is bearable, if your stay is not long. rooms are quite clean. this hotel is non smoking. in general, stay and value for money is good.
Reviewed April 25, 2012
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Reshmie from Netherlands
Group
Triple Room with Shared Bathroom
Stayed 3 nights in September 2011
Not a 3 star hotel, but a 1 star hostel
location and free wifi
this was one of the worst places i have stayed during all my travels. completely over-priced, totally not worth it! the pictures on their website are a beautiful example of the wonders of photoshop, because the hotel (excuse me, the hostel) doesn't look like the pictures at all. the breakfast was a plate of a stale bread roll, three slices of something meaty and three slices of cheese, which are put out on the counter early in the morning and stay there until breakfast is finished 3 hours later. the room was spacious, but very depressing, with furniture from the 80's and curtains that only covered half of the window when completely closed. the lights in the hallways turn off automatically after a minute or so, which might be great for the environment, but it is such a hassle when you have to leave your room in the middle of the night to go to your external bathroom, without lights! and then the service...unbelievable, for a hotel that claims to be a 3 star place, the service was unacceptable and worse than in some of the no-star hostels i have stayed before. on the day i had to check out, i wanted to ask reception if they could call me a taxi to the airport....but there was nobody at the reception at 7.45 in morning. so i asked the lady in the breakfast room, who told me to wait for 10 minutes. when i pointed out i had to catch my flight, she told me reception would open at 08.00 and that she herself could not call me a taxi, because she didn't speak German. at 08.00 there still wasn't anybody at reception, and when i pointed out i was going to miss my flight, the lady from the breakfast room said the owner was still in the shower and would be on her way soon. i had to call a taxi myself, which would not be a problem if you are staying in a hostel and pay a hostel rate, but for a so-called 3 star hotel, that was unacceptable. in summary: you pay for a 3 star room but get hostel level service, definitely not worth it!
Reviewed September 28, 2011
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Barry from Malaysia
Solo traveler
Stayed 4 nights in August 2011
Good location friendly staff
High speed wifi internet
There are no elevator, so be prepared to climb at least 2 flight of stairs. There are no air-con but you can open the window.
Reviewed August 19, 2011
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Mark from Australia
Business traveler
Triple Room with Shared Bathroom
Stayed 6 nights in July 2011
Aweful, stayed 1 night instead of 6
wifi
This was classed as a 3 star hotel. I wouldn't give it 1 star. My room had half a curtain (covered half of one side), no fridge, no phone, no fan & no air conditioning. No offer to rectify. I left first thing in the morning .
Reviewed July 18, 2011
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Achim from Germany
Business traveler
Comfort Single Room
Stayed 2 nights in April 2013
Berliner Stattwohnung zum Hotel gemacht
nix nix nix
Einfache Fenster, undichte Türen, Lärm von der Straße, defekter Duschkopf. Alles nicht so doll.
Reviewed April 21, 2013
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dirk from Germany
Couple
Stayed one night in June 2011
Freundlicher Service
gute lage
gute lage, aber für 85 euro kann man einfach mehr erwarten
Reviewed June 12, 2011
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asakura from Japan
Solo traveler
Stayed 3 nights in July 2011
普通のホテル
地下鉄の駅にはまあ近い
 中心部から外れているので、遊びまわる人には向かない。外れにある割には、古びたホテルで、料金も安いとはいえない。周りは住宅街なので、お店もあまりないが、売りは「静かさ」かな?
Reviewed August 11, 2011
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Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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