Hotel De'La Ferns
Deluxe Double or Twin Hotel De'La Ferns
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 Hotel De'La Ferns
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7.6
Very good
/10
(2364 reviews)See what guests said
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7.9
Very good
Location rating score
Better than 88% of properties in Cameron Highlands
Very good location - 770 meters from city center
Parking
FREE
  • Golf Course Brinchang390 m
  • Forestry Department450 m
  • Kasimanis Strawberry Farm670 m
  • Orang Asli Settlement690 m
  • Hutan Lipur Parit Falls830 m
  • Cameron Bharat Plantation Sdn Bhd1.05 km
  • Hospital Tanah Rata1.05 km
  • Tanah Rata Town1.07 km
  • Sekolah Kebangsaan Convent Tanah Rata1.13 km
  • Traveler Pub & Bistro1.14 km
  • Free Wi-Fi

    Hotel De'La Ferns

    Batu 39, Jalan Besar, Tanah Rata, Cameron Highlands, Malaysia, 39000 - See map
    "The food I had during dinner was tasty, good breakfast spread and the hotel staff were all well trained and warm."
    Saripah A. - April 7, 2018
    Exceptional reputation
    Recommended by 90% of guests
    Excellent cleanliness
    8.0 rating for cleanliness
    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    • Golf course [on-site]

    • Hiking

    • Laundry service

    11 travelers are looking at this property right now

    Book now before it's too late!

    Value for money7.4
    Distance to city center5 km
    Location rating7.9
    Nearest airportSultan Azlan Shah Airport (IPH)
    Distance to airport32.5 km

    Rooms available at Hotel De'La Ferns

    7.7
    Very good
    Room comfort & quality
    Junior Suite
    Junior Suite
    ...
    • Room size: 44 m²/474 ft²
    • Country view
    • 1 king bed
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    Triple Deluxe
    Triple Deluxe
    ...
    • Room size: 34 m²/366 ft²
    • Country view
    • 1 single bed and 1 queen be...
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    Penthouse
    Penthouse
    ...
    • Room size: 100 m²/1076 ft²
    • Country view
    • 1 king bed
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    Quad Deluxe
    Quad Deluxe
    ...
    • Room size: 38 m²/409 ft²
    • Country view
    • 2 queen beds
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    Deluxe Double or Twin
    Deluxe Double or Twin
    ...
    • Room size: 28 m²/301 ft²
    • Country view
    • 2 single beds or 1 double b...
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    Family suite room
    Family suite room
    ...
    • Room size: 62 m²/667 ft²
    • Nature view
    • 2 single beds and 1 king be...
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    Double Or Twin Deluxe
    Double Or Twin Deluxe
    ...
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       Suite Standard
      Suite Standard
      ...
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        Junior Suite Standard
        Junior Suite Standard
        ...
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          Suite
          Suite
          ...
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            What people love about Hotel De'La Ferns

            • 9.2
              Exceptional
              Staff 

              "Spacious room, variety of breakfasts, cleanliness, friendly and helpful staff, the ambience all that I love."

              NUZHAH

              |

              January 1, 2019

            • 7.2
              Very good

              "Food from the resteraunt was delicious."

              Sachin

              |

              December 1, 2017

            • 8.4
              Excellent

              "Great for value."

              Mohd R.

              |

              March 9, 2018

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            More about Hotel De'La Ferns

            More about Hotel De'La Ferns

            6.0
            Review score

            "Really nice and love the ambiance and also the environment."

            Mirza

            |

            December 4, 2018

            An overview

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            What they offer

            8.0
            Very good
            Spaciousness

            "Room was spacious and the staff was very friendly and helpfu..."

            Weiwei

            |

            December 19, 2018

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Announcements

            From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

            Reviews of Hotel De'La Ferns from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (2364)Booking.com Reviews (743)
            7.6
            /
            10
            Cleanliness8.0
            Facilities7.2
            Location7.9
            Room comfort and quality7.7
            Service7.7
            Value for money7.4
            All languages
            All guests (2364)
            All room types

            Show reviews that mention 

            Showing 1923 verified guest comments
            12345
            3.2
            muhammad from Malaysia
            Family with young children
            Quad Deluxe
            Stayed 1 night in July 2019

            Room quality and cutomer service ”

            Customer service not friendly and I need wait …..during my check without calling agoda to confirm she answered my was not booked...….bad customer service …...room toilet not clean as required …….tv remote not working …..wifi screwup slow......

            Reviewed July 22, 2019
            5.6
            Muhammad from Malaysia
            Group
            Triple Deluxe
            Stayed 2 nights in June 2019

            Did Not Meet Expectations”

            My third visit to the Hotel was not the best. Perhaps the hotel made more effort to please a certain group of visitors. There was even an incident when my windows were slammed shut by a hotel employee.

            Reviewed July 01, 2019
            10.0
            Exceptional
            Syamsul from Malaysia
            Couple
            Junior Suite
            Stayed 1 night in July 2019

            Nice room”

            Large and good location

            Reviewed July 12, 2019
            9.2
            Exceptional
            NURUL from Malaysia
            Family with young children
            Quad Deluxe
            Stayed 1 night in March 2019

            Exceptional! ”

            My family had an enjoyable stay at this hotel and we love everything about it. Ample parking space. Staff responded to requests fast. I was even allowed to check in early at 11.30 am with no additional cost. Really strong water pressure and no issue with water heater. Comfortable beds with fridge to keep my strawberries, iron (on request) and iron board. It is also located right next to a steamboat restaurant (the food is good with reasonable price, trust me). However, the room smells a bit musty when we first entered it. Breakfast was so-so. But other than that, we have nothing to complain about.

            Reviewed March 27, 2019

            Dear Nurul, Thank you for your positive and supportive feedback. We are sorry about room are smelly, that is because of the carpet. We are in the midst to take off the carpet and make it as parquet floor. Plus, about the breakfast we are in process to make it variety and more delicious. Best Regards, Reservation Department.

            Responded May 08, 2019
            Hotel De'La Ferns
            6.0
            NORLINI from Malaysia
            Family with young children
            Deluxe Double or Twin
            Stayed 1 night in July 2019

            We're just not that lucky this time , Not worth the money”

            CONS :- Do not take room 211 it is horrible, room isolated at the corner near the conference room, and only got small window, stuffy, not enough ventilation & in awkward shape. Really spoils our holiday mood. In the room description mentioned with balcony/terrace but there is non. Breakfast was just so-so. Nothing else could be done here. Not worth my money paying, compare to my stay last time at Century Pines with bigger room , balcony and nice view. PROS:- Location wise, lotsa parking space, quite and that's all.

            Reviewed July 18, 2019
            8.8
            Excellent
            Bee from Malaysia
            Family with young children
            Quad Deluxe
            Stayed 1 night in May 2019

            Comfortable stay with children with 2 twin bed”

            Nice hotel with big room for 2 twin bed & inclusive of 4 pax breakfast. Towels are clean & it’s worth for a stay during public holiday with only RM365.50. Having breakfast sitting outside the restaurant is fantastic with the cool weather as it’s so relax. Lots of parking space & kids can play scooter at the parking areas. The hotel can be very nice if they have some improvement on it.

            Reviewed May 22, 2019
            8.0
            Excellent
            OMAR from Malaysia
            Couple
            Deluxe Double or Twin
            Stayed 1 night in September 2018

            Short stay in Cameron Highland”

            Very impressive hotel , right by the main road . Has a balcony for cool seating in the evening . The restaurant also serve a variety of food , though not many choices but sufficient for the occasion . Clean room , comfortable bed , nice garden . Only that at times it is noisy as it is right beside the main road . But overall I really like this hotel , have been staying here a few times already .

            Reviewed November 08, 2018

            Dear Omar, Greetings from Hotel De La Ferns, Cameron Highlands. We thank you for honest and frank opinion about us. We always strive to make our guests, as happy and comfortable with their stay. Please do not hesitate to call us or make another reservation for your next stay at Cameron Highlands. Regards, Hotel Manager

            Responded November 29, 2018
            Hotel De'La Ferns
            8.8
            Excellent
            Farhana from Malaysia
            Couple
            Double or Twin DELUXE - BED AND BREAKFAST
            Stayed 1 night in October 2018

            Excellent”

            I like this hotel, this is my second time me and my husband staying here. The location, ambiance and environment is good. The only thing is that the housekeeping should change the old stained curtain, it looked like the stained was there for ages.

            Reviewed November 03, 2018

            Dear Farhana Greetings for Hotel De La Ferns, Cameron Highlands. We thank you for your feedback and we always strive to keep our guests happy at all times. As for the curtains, we are now in the midst to upgrade most of these and rest assured we hope to finish this project in time for your next visit. Regards, Hotel Manager

            Responded November 29, 2018
            Hotel De'La Ferns
            9.2
            Exceptional
            Mohd from Malaysia
            Couple
            Deluxe Double or Twin
            Stayed 1 night in September 2018

            A small hotel with superb quality”

            A friendly Frontdesk staff (a male Malay chap) was kind enough to show us the room before we booked. Everyone in the hotel was quite courteous & friendly. Interior of the room may look a bit aged but it is very clean. It's worth to select the steamboat dinner package if you plan to book via agoda otherwise it will cost RM32 per pax (minimum 2 pax). Don't worry about parking. There's ample! overall we are quite happy.

            Reviewed September 28, 2018

            Dear Mohd, Greetings for Hotel De La Ferns, Cameron Highlands. We thank you for your positive comments about us. We are in the midst of all upgrades and finer touches to add to the new look and feel to our rooms. Please do not hesitate to call on us for your next vacation. Regards, Jeevan Nair Hotel Manager

            Responded November 29, 2018
            Hotel De'La Ferns
            8.0
            Excellent
            Priya from Malaysia
            Couple
            Deluxe Double or Twin
            Stayed 2 nights in August 2018

            Nice”

            Nice room and friendly staff...beautiful scenery from balcony...would be more convinient if each room has a ceiling fan...the steamboat dinner at hotel is very nice and if u prefer to eat steamboat outside...thr is 1 just beside hotel with walking distance...the hotel manager is very kind person...will assist any urgency asap as we had blackout for almost half a day and they manage it very smooth and with a free complimentary fruit platter to us...thanks and will visit again

            Reviewed August 12, 2018

            Dear Priya Thank you very much for the positive comments about us. We strive to ensure our guests, have a real comfortable stay with us. Looking forward for your nest stay.

            Responded December 12, 2018
            Hotel De'La Ferns
            6.0
            Ilaya from Malaysia
            Group
            Quad Deluxe
            Stayed 1 night in July 2019

            Great Value & Good Service”

            The rooms are big & nice. Restaurant staff was very friendly & helpful. Steamboat was great and breakfast was good. Recommended hotel at Cameron.

            Reviewed July 22, 2019
            8.4
            Excellent
            WANG from Malaysia
            Family with young children
            Deluxe Double or Twin
            Stayed 1 night in July 2019

            Clean and Well Maintain”

            The room is clean and the building well maintained.

            Reviewed July 15, 2019
            9.2
            Exceptional
            MUHAMAD from Malaysia
            Family with young children
            Quad Deluxe
            Stayed 2 nights in March 2019

            Good hotel to stay at CH”

            It can be summarized that this hotel is a good choice for CH travellers. The hotel staff are friendly and helpful, location of the hotel also strategically located and spacious car park. This was my 2nd time stayed at this hotel. Definitely will book again for my next trip to CH.

            Reviewed March 27, 2019

            Dear Muhamad, Thanks for choosing us, Hotel De'La Ferns as your comfortable stay. We are hoping to see you again in the future. Best Regards, Reservation Department.

            Responded May 08, 2019
            Hotel De'La Ferns
            9.6
            Exceptional
            Mohd from Malaysia
            Family with young children
            Quad Deluxe
            Stayed 1 night in June 2019

            Satisfied with their service”

            Very humble and helpful staff. The place was very nice. No bed smell. Room was very tidy and clean. Peaceful due to less traffic. Spacious parking space. Keep up the good service.

            Reviewed June 24, 2019
            8.8
            Excellent
            Kumaresan from Malaysia
            Family with young children
            Quad Deluxe
            Stayed 1 night in June 2019

            Excellent”

            Positive - customer service good, breakfast ok, room and bedsheets are clean. Negative - no fan in room

            Reviewed June 06, 2019
            10.0
            Exceptional
            CHU from Malaysia
            Family with teens
            Junior Suite
            Stayed 1 night in May 2019

            Excellent”

            Excellent

            Reviewed June 02, 2019
            9.2
            Exceptional
            Farhan from Malaysia
            Couple
            Deluxe Double or Twin
            Stayed 3 nights in May 2018

            Good place to stay”

            plenty of parking spaces and room was clean and comfortable. the guy at the reception was very polite and helpful. we had a pleasant stay. my only complaint is our bathroom sink, which was broken a bit at the edge and is quite sharp (room 508).

            Reviewed May 14, 2018

            Dear Farhan, Greetings from Hotel De’ La Ferns, Cameron Highlands. Thank you for your recent stay with us from We are delighted to note that you had a comfortable stay with us. However, we would appreciate your feedback, we would improve our services further. Regards, Jeevan Nair, Hotel Manager. Hotel De’ La Ferns, Batu 39, Jalan Besar, 39000 Tanah Rata, Cameron Highlands, Pahang Darul Makmur.

            Responded February 25, 2019
            Hotel De'La Ferns
            10.0
            Exceptional
            Saripah from Malaysia
            Group
            Quad Deluxe
            Stayed 1 night in November 2017

            Pleasant stay”

            Love this hotel so much because it met all my expectation and I would consider to come again. Location is good to me because it's in between the touristy areas so the traffic is bearable and convenient when you have a car. At first I was concern there is no ceiling fan in the room because I sweat easily but the cold weather did its job. The food I had during dinner was tasty, good breakfast spread and the hotel staff were all well trained and warm.

            Reviewed April 07, 2018
            8.0
            Excellent
            Khirrudin from Singapore
            Family with young children
            Quad Deluxe
            Stayed 1 night in March 2018

            Clean but no fan in room”

            Hotel was clean but only has 5th floor highest. All room facing toward the road. There is no fan in the room and this a minus point. We upgraded to a family suite with additional cost as the room we book for 2 x Queen is smelly and only at level 2 and very close to the road. We were offered to the opposite room by since these room only available at level 2 highest we decided to change to highest (L5) floor with additional price. The manager (Malay guy)is very helpful and meet our request without hesitation. Kudos to the manager. Breakfast is very limited and this is another minus point. We liked the hotel as it was clean and location is very good and just beside a popular steamboat.

            Reviewed March 17, 2018
            9.2
            Exceptional
            ibnu from Malaysia
            Family with young children
            Deluxe Double or Twin
            Stayed 1 night in February 2018

            Worth your money”

            First timer at Cameron Highland Travel with wife and son 2days 1night Pros 1.Beautiful compound 2. Spacious parking space (or maybe I went during off peak) Basicslly can fit up to 25-30 cars at one time 3. Great room( the one with king bed) 4. Comfortable bed Cons 1.Main lobby looks little bit spooky-lighting issue 2. I ordered fruit plater to the room -the fruits were not fresh 3. Hot chocolate to the room -tasteless, too many water and less chocolate.. Breakfast or steamboat dinner I have no idea about them, did not take it. Otherwise, a good place to stay...

            Reviewed February 28, 2018
            12345
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            • Very good location
            • Hutan Lipur Parit Falls
            • Tanah Rata Bus Station is within 1.19 km