7.9

Very good
16.7% this month
/10
(2,700 reviews)See what guests said
Highly rated by guests – 86% would recommend
View22
Housekeeping9
Breakfast4
See map

9.1

Exceptional

Location rating score

Exceptional location
Popular neighborhood
Excellent for walking
Parking
FREE
Walkable places
Sun Moon Lake

70 m

Sun Moon Lake Butterfly Garden

70 m

Shueishe Vistors Center

110 m

Sun Moon Village Shueiwatou Trail

170 m

Siang Shan Bikeway

180 m

Popular landmarks
Xiangshan Visitor Center

1.9 km

Formosan Aboriginal Culture Village

3.4 km

Chung Tai World Museum

16.8 km

Xitou Nature Education Area

24.3 km

Xitou Monster Village

24.3 km

Closest landmarks
Shuishe Visitor Center

90 m

Shuishe Pier

120 m

Shuishe Pier Plaza

140 m

Sheshui Pier

140 m

Shing-Tan

460 m

Hotel Del Lago

"We loved our stay here."

Charles - September 7, 2021
Standard Double Hotel Del Lago
Lobby Hotel Del Lago
Lobby Hotel Del Lago
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Hotel Del Lago

101 Chung-Shan Road Sun Moon Lake, Sun Moon Lake, Nantou, Taiwan, 55548 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Sun Moon Lake part of Nantou, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Cingjing Veterans Farm. This 4-star property features restaurant to make your stay more indulgent and memorable.

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Attention

This property is in high demand!

3 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations."
  • 110 meters to public transportation

  • Located in heart of Nantou

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Value for money7.2
Location rating9.1
Nearest airportTaichung Airport (RMQ)
Distance to airport53.6 km

Rooms available at Hotel Del Lago

Excellent
Room comfort & quality

8.5

Double Lake View
...
  • Room size: 32 m²/344 ft²
  • Lake view
  • 1 double bed
Enter dates to see prices
Standard Double
...
  • Room size: 29 m²/312 ft²
  • Street view
  • 1 double bed
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Lake View Quad
...
  • Room size: 37 m²/398 ft²
  • Lake view
  • 2 queen beds
Enter dates to see prices
Standard Quad Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 double beds
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Suite
...
  • Room size: 53 m²/570 ft²
  • Mountain view
  • 1 king bed
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Japanese And Western Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Partial lake view
  • 1 double bed or 2 single be...
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Japanese Style Twin Room with Side Lake View
...
  • Room size: 31 m²/334 ft²
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Classic Double Room with Street View
...
  • Room size: 29 m²/312 ft²
  • 1 queen bed
Enter dates to see prices
Style Quadruple Room with Street View
...
  • Room size: 32 m²/344 ft²
  • 2 double beds
Enter dates to see prices
Guanxing Building Middle Floor Suite
...
  • Room size: 49 m²/527 ft²
  • 1 queen bed and 1 king bed
Enter dates to see prices

Frequently asked questions

Does Hotel Del Lago have a hot tub?

Hotel Del Lago does not have a hot tub.

What time is check-in and check-out at Hotel Del Lago?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Del Lago?

For those who wish to drive their own cars, Hotel Del Lago has a car park that's close to the hotel. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Nantou with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hotel Del Lago?

Start your mornings right, with the continental and buffet breakfast options offered at Hotel Del Lago. Adults can enjoy breakfast offered with an additional charge of 380 TWD if not included in the room rate.

What are my dining options at Hotel Del Lago?

Hotel Del Lago features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Chinese cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at Hotel Del Lago?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and engagements can be hosted at Hotel Del Lago. Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Hotel Del Lago?

On-site venues and convenient event services make Hotel Del Lago an ideal choice for hosting events such as conferences and meetings. The 3 venues can accommodate up to 100 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hotel Del Lago?

Hotel Del Lago does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hotel Del Lago?

The closest train, metro, or bus station to Hotel Del Lago is Shueishe Visitor Center Bus Station, 90 m away.

What restaurants are nearby Hotel Del Lago?

Restaurants including Tian Xiang Restaurant, Sun Moon Lake Restaurant and Xiang Xi Restaurant are popular in Hotel Del Lago’s neighborhood which is known as Sun Moon Lake.

What popular shopping places are close to Hotel Del Lago?

Shopping options in Hotel Del Lago’s Sun Moon Lake neighborhood include Ita Thao.

What are popular attractions near Hotel Del Lago?

Hotel Del Lago’s location in the Sun Moon Lake neighborhood makes it close to famous attractions including Yuchi Wenwu Temple, Xiangshan Visitor Center and Xuanzhuang Temple.

What popular natural sightseeing spots are close to Hotel Del Lago?

Hotel Del Lago’s nearby natural sights include Siang Shan Bikeway and Sun Moon Lake Bikeway and Sun Moon Lake located in the same Sun Moon Lake area.

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See map

Explore the neighborhood

What people love about Hotel Del Lago

  • 9.2

    Exceptional

    "We loved our stay here."

    Charles

    |

    September 7, 2021

  • 9.2

    Exceptional

    "The room we booked had the lake view so it was a real delight."

    Charles

    |

    September 7, 2021

  • 8.4

    Excellent

    "Surprisingly good hotel in all details"

    Yinghen

    |

    July 28, 2021

Property ranking|Compared to 776 Nantou properties
See all rankings
Location score
9.1/10
Room comfort score
8.5/10
Cheapest price score
Room size
32 sqm.
Better than
93
%
of Nantou properties
Better than
93
%
of Nantou properties
Better than
84
%
of Nantou properties
Bigger than
83
%
of Nantou properties
Overall rating:

7.9

Very good
2,700 reviews
Cleanliness
8.1
Facilities
7.0
Location
9.1
Read all reviews >
What travelers say they love:
Cleanliness, Location, Service are Perfect
Tan from Malaysia
Family with young children
More about Hotel Del Lago

More about Hotel Del Lago

Hotel Del Lago

It's time for an adventure-filled holiday! Explore Nantou with a stay at Hotel Del Lago.
The range of services provided by Hotel Del Lago ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Nantou. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Smoking is restricted to the designated smoking areas.
Guestrooms at Hotel Del Lago are fitted with all the amenities travelers need. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Hotel Del Lago include rooms with separate living room and balcony or terrace. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options.
Hotel Del Lago promises you a fun-packed holiday with a variety of activities and facilities. Hot days can be cool fun with water activities like the non-motorized water sports.


Reasons to stay here

This hotel's food and dining score higher than 91% of accommodations in the city.
This hotel scores higher than 93% of accommodations in the city for its location.
Room comfort is said to be outstanding here, scoring higher than 92% of accommodations in the city.

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Amenities and facilities
Very good
Facilities

7

Most talked about facilities

Breakfast

14 mentions

View

14 mentions

Housekeeping

9 mentions

Food & Dining

2 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • On-site entertainment
  • Ticket services
  • Tours
  • Water sports (non-motorized)

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Restaurants

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal

Access

  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Adapter
  • Air conditioning
  • Balcony/terrace
  • Bathtub
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Separate shower/bathtub
  • Shower
  • Sleep comfort items
  • Slippers
  • Socket near the bed
  • Telephone
  • Toiletries
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
Restaurants on site

杉餐廳/大福廳

  • Cuisine: Asian
  • Menu: A-la-carte
Location
101 Chung-Shan Road Sun Moon Lake, Sun Moon Lake, Nantou, Taiwan, 55548
Exceptional
Location

9.1

Airports

  • Taichung Airport (RMQ)
    53.6 km 1.2 hour drive
  • Chiayi Airport (CYI)
    69.0 km

Public transportation

  • Shueishe Visitor Center Bus Station
    100 m
  • Shuiwatou Trail bus station
    3.0 km

Hospital or clinic

  • Puli Christian Hospital
    12.2 km

Convenience store

  • 7 Eleven
    40 m

Cash withdrawal

  • ATM
    40 m
What's nearby

Popular landmarks

  • Yuchi Wenwu Temple
    320 m
  • Xiangshan Visitor Center
    1.9 km
  • Formosan Aboriginal Culture Village
    3.4 km
  • Chung Tai World Museum
    16.8 km
  • Xitou Nature Education Area
    24.3 km
  • Xitou Monster Village
    24.3 km
  • Hehuan Mountain (Hehuanshan)
    28.1 km
  • Small Swiss Garden
    31.9 km
  • Cingjing Veterans Farm
    33.3 km
  • Ali Mountain (Alishan)
    40.4 km

Nearby landmarks

  • Sun Moon Lake
    70 m
  • Sun Moon Lake Butterfly Garden
    70 m
  • Shuishe Visitor Center
    90 m
  • Shueishe Visitor Center Bus Station
    100 m
  • Shueishe Vistors Center
    110 m
  • Shuishe Pier
    120 m
  • Shuishe Pier Plaza
    140 m
  • Sheshui Pier
    140 m
  • Sun Moon Village Shueiwatou Trail
    170 m
  • Siang Shan Bikeway
    180 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Pets are strictly prohibited at the property, with the exception of guide dogs.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)380 TWD

The property

  • Number of floors9
  • Number of restaurants1
  • Number of rooms 80
  • Year property opened2005
Property announcements

Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations.

Due to the Coronavirus (COVID-19) circumstances, those who are requested by the government to undergo household quarantine or home isolation will be rejected as per the government’s regulations.

Due to the Coronavirus (COVID-19) situation, certain restaurants, bars, public facilities and areas may be closed in accordance with the government directives. Please contact the property for more information.

Reviews of Hotel Del Lago from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness8.1
Facilities7.0
Location9.1
Room comfort and quality8.5
Service7.9
Value for money7.2
High score for Nantou
Rating
9+ Exceptional (169)
8-9 Excellent (121)
7-8 Very Good (124)
6-7 Good (59)
<6 Below Expectation (115)
Time of the year
Mar - May (123)
Jun - Aug (134)
Sep - Nov (142)
Dec - Feb (189)
All guests (1,637)
All room types
All languages

Show reviews that mention 

Showing 588 verified guest comments
12345
9.6
Exceptional
Chang from United States
Couple
Double Lake View
Stayed 2 nights in November 2017

What a delightful hotel with a beautiful lake view and convenient location! ”

What a delightful hotel with a beautiful lake view and convenient location!  We have been visiting many National Parks both in the United States and Taiwan.  Sun Moon Lake National Park and Hotel del Lago definitely has been the best experience we’ve had so far.  Hotel Del Lago’s location provides unparalleled views.  You can sit at the balcony of the hotel room and enjoy a wonderful view of the lake.   Even though the facilities are not equivalent to a five-star hotel, the location, the views, and the staff were outstanding.  Jerry, the Executive Secretary, is super friendly, professional, and very accommodating to our needs.  He is willing to go the extra mile to give us a lots of tips regarding nearby tours, even the tours for our next destinations.  The hotel is also situated nearby downtown Sun Moon Lake which have many dining places you can choose from.   It only takes three minutes to walk from the bus stop to the hotel.  Furthermore, there is a biking trail just a few steps awa

Reviewed November 25, 2017

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Dear Guest: Thank you very much for your support for Hotel Del Lago. We are always motivated by your valuable feedback and consider your suggestions as a goal to improve our service quality. Thank you again for your comment and hope to welcome you back to Hotel Del Lago on your next visit at Sun Moon Lake. Sincerely, Manager of Room Service Department

Responded March 05, 2020
Hotel Del Lago
8.8
Excellent
Say from Singapore
Family with young children
Double Lake View
Stayed 2 nights in April 2016

Excellent location, good service”

Hotel Del Lago is suitated next to Shuishe Pier in Sun Moon Lake, making it convenient to take boat cruises to the popular ItaThao area. The hotel lake facing rooms have beautiful views and is family-friendly: rooms are large with adequate space for baby cots, and family activities such as morning walking and firefly tours.

Reviewed May 02, 2016

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Dear Guest: Thank you very much for your support for Hotel Del Lago. We are always motivated by your valuable feedback and consider your suggestions as a goal to improve our service quality. Thank you again for your comment and hope to welcome you back to Hotel Del Lago on your next visit at Sun Moon Lake. Sincerely, Manager of Room Service Department

Responded March 05, 2020
Hotel Del Lago
8.7
Excellent
Wanchun from Taiwan
Couple
Double Lake View
Stayed 2 nights in December 2015

Worthy for all”

Best location by the lake, comfortable room set up, great view

It is for sure worthy for every penny we spent to stay at this hotel. We booked the lake view room. It's indeed right at the lake with a balcony. We could see the lake and hear the lake and eat at the lake. There are not really good restaurants around the spot. Hence, we bought some street food and ate at our own balcony. It was already a lake view restaurant set up. Staffs there were very friendly and helpful. It was a busy period for them. However, some of their staffs could still remember our room number. Very professional. We indeed would love to come back again. Highly recommend to stay for two nights than one, since the weather at sun moon lake actually change rapidly. You never know what could happen next day!

Reviewed December 17, 2015

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Dear Guest: Thank you very much for your support for Hotel Del Lago. We are always motivated by your valuable feedback and consider your suggestions as a goal to improve our service quality. Thank you again for your comment and hope to welcome you back to Hotel Del Lago on your next visit at Sun Moon Lake. Sincerely, Manager of Room Service Department

Responded March 05, 2020
Hotel Del Lago
8.3
Excellent
Sutinna from Thailand
Solo traveler
Lake View Quad
Stayed 1 night in November 2013

Great stay”

View, room condition, location

We had experience staying at the hotel. My comment is the building itself is kinda old, but the room is very comfortable. Not to mention nice lake view from our room. We can enjoy the sun moon lake sunrise from our room, or either walk down to the shore walk. Breakfast was so so, the hotel at this price should provide better breakfast quality. Anyway, the food around here has similar taste and quality so may be it's the location standard. Staffs are attentive and help with our inquiry. Overall stay is satisfactory. My warning to ppl who want to travel to sunmoonlake, try to avoid lake bus, we waited for bus for an hour. It's not punctual at all, use boat, faster and more effective.

Reviewed November 21, 2013

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Dear Guest: Thank you very much for your support for Hotel Del Lago. We are always motivated by your valuable feedback and consider your suggestions as a goal to improve our service quality. Thank you again for your comment and hope to welcome you back to Hotel Del Lago on your next visit at Sun Moon Lake. Sincerely, Manager of Room Service Department

Responded March 05, 2020
Hotel Del Lago
9.3
Exceptional
Shee from Singapore
Family with young children
Lake View Quad
Stayed 2 nights in June 2014

Comfortable accommodations right next to Lake”

Lakeview, near boat jetty, very comfortable accommodations

The room we got was relatively spacious and very comfortable. It comes with a bathtub that my 2 girls really enjoyed. Location of the hotel was very good as it's just beside the Sun Moon Lake and 5min walk away from the boat jetty. Hotel also offer complimentary rental bicycles for guests to cycle around the lake. Staff was friendly and attentive.

Reviewed August 15, 2014

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Dear Guest: Thank you very much for your support for Hotel Del Lago. We are always motivated by your valuable feedback and consider your suggestions as a goal to improve our service quality. Thank you again for your comment and hope to welcome you back to Hotel Del Lago on your next visit at Sun Moon Lake. Sincerely, Manager of Room Service Department

Responded March 05, 2020
Hotel Del Lago
7.7
Very good
Chek from Singapore
Group
Stayed 1 night in December 2010

Comfortable hotel with great view”

Good location, great view
No major issues noted.

this was my first trip to sun moon lake and del lago hotel's location was superb as it was central to the neighbouring attractions and the one and only 7-11 in the area is just opposite the hotel. starbucks is also located on the ground floor of the hotel. the complimentary tour provided by the gm of the hotel to catch the sunrise was great as the gm provided lots of stories and anecdotes during the trek uphill. though it's not a new and luxurious hotel, it was very comfortable and service staff was very attentive. highly recommended.

Reviewed January 06, 2011

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Dear Guest: Thank you very much for your support for Hotel Del Lago. We are always motivated by your valuable feedback and consider your suggestions as a goal to improve our service quality. Thank you again for your comment and hope to welcome you back to Hotel Del Lago on your next visit at Sun Moon Lake. Sincerely, Manager of Room Service Department

Responded March 05, 2020
Hotel Del Lago
10.0
Exceptional
GWEN from Malaysia
Couple
Double Lake View
Stayed 1 night in March 2019

Exceptional”

We had a wonderful stay here! With mesmerizing lake view, comfortable room, complete amenities, friendly hotel staff and many more. Overall is superb! Unforgettable experience I had at Del Lago, hence will definitely be back here again next time !

Reviewed March 11, 2019

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Dear Guest: Thank you very much for your support for Hotel Del Lago. We are always motivated by your valuable feedback and consider your suggestions as a goal to improve our service quality. Thank you again for your comment and hope to welcome you back to Hotel Del Lago on your next visit at Sun Moon Lake. Sincerely, Manager of Room Service Department

Responded March 05, 2020
Hotel Del Lago
10.0
Exceptional
Hsin from Taiwan
Family with teens
Lake View Quad
Stayed 1 night in January 2018

Awesome experience at Del Lago”

it was a pleasant experience staying at Del Lago for my trip with my mom and grandma. Their staff was super helpful and friendly. The location was very convenient and had a really great view for the lake view side of the hotel. Would go back with my family again! And highly recommended!

Reviewed January 31, 2018

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Dear Guest: Thank you very much for your support for Hotel Del Lago. We are always motivated by your valuable feedback and consider your suggestions as a goal to improve our service quality. Thank you again for your comment and hope to welcome you back to Hotel Del Lago on your next visit at Sun Moon Lake. Sincerely, Manager of Room Service Department

Responded March 05, 2020
Hotel Del Lago
9.2
Exceptional
Nicholai from United States
Business traveler
Double Lake View
Stayed 1 night in November 2018

No better location”

Hotel is a 5 minute walk from the main bus station. There is a 7-Eleven 200 yards away, plus a number of small restaurants. Breakfast was not good, but who cares. The dock to board boats is right underneath the hotel. If I come back to Sun Moon Lake, I will almost definitely stay at this hotel.

Reviewed November 26, 2018

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Dear Guest: Thank you very much for your support for Hotel Del Lago. We are always motivated by your valuable feedback and consider your suggestions as a goal to improve our service quality. Thank you again for your comment and hope to welcome you back to Hotel Del Lago on your next visit at Sun Moon Lake. Sincerely, Manager of Room Service Department

Responded March 05, 2020
Hotel Del Lago
9.6
Exceptional
Nicholas
Family with teens
Standard Quad Room
Stayed 1 night in December 2018

Excellent location with helpful staff”

Hotel was conveniently located near the food street with 7-11 a stone's throw away Staff were very willing to assist me with my inquiries and extremely helpful. Room was rather spacious and clean. Free loan bikes were offered to tour Sun-Moon-Lake Would recommend!

Reviewed January 02, 2019

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Dear Guest: Thank you very much for your support for Hotel Del Lago. We are always motivated by your valuable feedback and consider your suggestions as a goal to improve our service quality. Thank you again for your comment and hope to welcome you back to Hotel Del Lago on your next visit at Sun Moon Lake. Sincerely, Manager of Room Service Department

Responded March 05, 2020
Hotel Del Lago
8.7
Excellent
carter from United States
Couple
Lake View Quad
Stayed 2 nights in September 2011

Convenient location with great lake-side view”

Close to many shops and information center/bus stop. Clean, good service/food, and lake-side views

We stayed one night at Hotel Del Lago. The staff was very courteous and friendly. They have a sunrise tour and bicycles available for free. The rooms are nicely stocked and clean. They are sufficiently soundproofed as we heard a baby in the room next to us from the hallway but not from inside our room. Some street traffic noise might leak in depending on where your room is but it's a rather small town so there are not that many loud noises at night.

Reviewed September 26, 2011

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Dear Guest: Thank you very much for your support for Hotel Del Lago. We are always motivated by your valuable feedback and consider your suggestions as a goal to improve our service quality. Thank you again for your comment and hope to welcome you back to Hotel Del Lago on your next visit at Sun Moon Lake. Sincerely, Manager of Room Service Department

Responded March 05, 2020
Hotel Del Lago
8.7
Excellent
CHING from China
Family with teens
Lake View Quad
Stayed 1 night in March 2013

An attractive lakeview room”

We really enjoyed the lakeview. It's so close to Sun Moon Lake and everything. The room is also spacious.

We love the lakeview most. It is facing Sun Moon Lake, so close to the ferry pier. The room is spacious, enough for a family of 4. Breakfast is quite good, with a wide variety of choices. Free bike rental but we haven't tried. One downside is that we couldn't exchange our HK dollars. Only yen, US, Euro and RMB are available. They could have included HKD as there are many HK visitors.

Reviewed April 06, 2013

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Dear Guest: Thank you very much for your support for Hotel Del Lago. We are always motivated by your valuable feedback and consider your suggestions as a goal to improve our service quality. Thank you again for your comment and hope to welcome you back to Hotel Del Lago on your next visit at Sun Moon Lake. Sincerely, Manager of Room Service Department

Responded March 05, 2020
Hotel Del Lago
10.0
Exceptional
George from United States
Family with teens
Lake View Quad
Stayed 1 night in February 2019

George”

Excellent value. The hotel is located on Sun Moon Lake. Big, clean beautiful room. Very friendly staff. I would definitely recommend this hotel.

Reviewed February 10, 2019

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Dear Guest: Thank you very much for your support for Hotel Del Lago. We are always motivated by your valuable feedback and consider your suggestions as a goal to improve our service quality. Thank you again for your comment and hope to welcome you back to Hotel Del Lago on your next visit at Sun Moon Lake. Sincerely, Manager of Room Service Department

Responded March 05, 2020
Hotel Del Lago
7.0
Very good
Michael from United States
Couple
Double Lake View
Stayed 1 night in July 2013

Great view of the lake.”

Location, the view, and comfortable room.

Del Lago has one of the best views of the hotels around Sun Moon Lake in Taiwan, but you'd definitely have to pay for it. You can find a few other hotels around the lake with just as good of a view and much better amenities, but your budget will pretty much have to double that of Del Lago.

Reviewed July 11, 2013

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Dear Guest: Thank you very much for your support for Hotel Del Lago. We are always motivated by your valuable feedback and consider your suggestions as a goal to improve our service quality. Thank you again for your comment and hope to welcome you back to Hotel Del Lago on your next visit at Sun Moon Lake. Sincerely, Manager of Room Service Department

Responded March 05, 2020
Hotel Del Lago
7.2
Very good
Hsiu from Malaysia
Group
Lake View Quad
Stayed 2 nights in November 2016

The lake view was great and the room was decent”

I needed a room & a hotel with lifts that was suitable for my father who uses a mobility scooter. And one with a lake view since that was the whole point of Sun Moon Lake. The Hotel Del Lago suffices for all that. It does need a bit of freshening up though.

Reviewed November 09, 2016

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Dear Guest: Thank you very much for your support for Hotel Del Lago. We are always motivated by your valuable feedback and consider your suggestions as a goal to improve our service quality. Thank you again for your comment and hope to welcome you back to Hotel Del Lago on your next visit at Sun Moon Lake. Sincerely, Manager of Room Service Department

Responded March 05, 2020
Hotel Del Lago
7.3
Very good
Janet from Singapore
Couple
Double Lake View
Stayed 1 night in December 2014

A stay in Lake view Double room”

Location of the hotel, view, room

The location of the hotel has been great! Right in front of the pier where you can see many ships touring around. However as it was really misty in the 2 days when we were there, so we were unable to enjoy the beautiful sun moon lake. The hotel looks rather old from outside but the room is still acceptable and is pretty spacious! It has a huge bathtub in it too! Love tat the hotel has this FOC morning walk with a guide bringing you around the park behind the hotel. Shops and food stalls are just around the hotel. Hotel breakfast has a pretty wide variety but can be better in terms of quality.

Reviewed January 07, 2015

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Dear Guest: Thank you very much for your support for Hotel Del Lago. We are always motivated by your valuable feedback and consider your suggestions as a goal to improve our service quality. Thank you again for your comment and hope to welcome you back to Hotel Del Lago on your next visit at Sun Moon Lake. Sincerely, Manager of Room Service Department

Responded March 05, 2020
Hotel Del Lago
8.4
Excellent
Heng from Singapore
Couple
Double Lake View
Stayed 1 night in October 2016

Good location ”

Nice room thought a bit dated.. great view of the sun moon lake and the hotel is beside the jetty. Good service from the staffs.

Reviewed November 01, 2016

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Dear Guest: Thank you very much for your support for Hotel Del Lago. We are always motivated by your valuable feedback and consider your suggestions as a goal to improve our service quality. Thank you again for your comment and hope to welcome you back to Hotel Del Lago on your next visit at Sun Moon Lake. Sincerely, Manager of Room Service Department

Responded March 05, 2020
Hotel Del Lago
9.2
Exceptional
Lih from Taiwan
Family with teens
Double Lake View
Stayed 1 night in November 2020

Excellent view and service”

Highly recommend this hotel if you want to see the beauty of Sun Moon Lake.

Reviewed November 10, 2020

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8.8
Excellent
mike from United States
Couple
Double Lake View
Stayed 2 nights in May 2016

great location, fine hotel”

Near nantou bus station and many restaurants, and on the lake. Pillows a bit hard, but otherwise very fine. Stayed there before and would stay again. Sweet memories.

Reviewed May 17, 2016

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Dear Guest: Thank you very much for your support for Hotel Del Lago. We are always motivated by your valuable feedback and consider your suggestions as a goal to improve our service quality. Thank you again for your comment and hope to welcome you back to Hotel Del Lago on your next visit at Sun Moon Lake. Sincerely, Manager of Room Service Department

Responded March 05, 2020
Hotel Del Lago
9.3
Exceptional
Anthony from Australia
Couple
Double Lake View
Stayed 1 night in May 2013

Very impressed, best hotel I've ever stayed”

Large bathroom, view of Sun Moon Lake, high quality hotel overall

Exceptional hotel. Staff were proficient in English (uncommon in Taiwan). Our room was very impressive and had an amazing view of the lake (don't miss the sunrise view!!). This was clearly the best hotel room I've ever stayed, although the 11am check out time and 3pm check in time was disappointing. Value for money could have been better, although compared to Western countries is very good.

Reviewed May 31, 2013

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Dear Guest: Thank you very much for your support for Hotel Del Lago. We are always motivated by your valuable feedback and consider your suggestions as a goal to improve our service quality. Thank you again for your comment and hope to welcome you back to Hotel Del Lago on your next visit at Sun Moon Lake. Sincerely, Manager of Room Service Department

Responded March 05, 2020
Hotel Del Lago
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