Hotel Del Lago
Hotel Del Lago
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6.8
Good

"The staff is very friendly and accommodating."

Siew K.

|

August 24, 2017

Standard Double - Bed Hotel Del Lago
Standard Double - Bed
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Lobby Hotel Del Lago
Lobby
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Lobby Hotel Del Lago
Lobby
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Interior view Hotel Del Lago
Interior view
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See map Hotel Del Lago
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Excellent
Location
8.8
See all 6 photos Hotel Del Lago
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What guests are saying:
Very good
Soh from Singapore
Couple
Enjoyed but too bad the room quite small even had upgraded fr the standard room( no lake view).
Christin from Singapore
Couple
Good. Surrounding no night activity.no shopping centre.
Yeow from Singapore
Couple
Staffs were polite, check in was fast. room was comfortable and clean . Fantastic views .
Tan from Singapore
Couple
We have a very comfortable, relax and peaceful stay. Enjoy the beautiful surroundings and lake view.
Tan from Singapore
Solo traveler
My stay was great,it was an anniversary trip w hubby,the hotel has prepare a complimentary bottle of red wine.the room was spacious and everything was great .
Lum from Singapore
Couple

Hotel Del Lago

Excellent location
Stay in the heart of Nantou - What's nearby?
Very good
From 780 reviewsSee what guests said
7.5
/
10
Excellent room comfort and quality
8.5
Value for money6.6
Location rating8.8
Nearest airportTaichung Airport (RMQ)
Distance to airport53.5 km
  • 100 meters to public transportation

  • Located in heart of Nantou

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
8.5
Excellent
Room comfort & quality
This property is in high demand!Booked 64 times this week | 19 travelers are looking at this property right now
Double Lake View
Double Lake View
...
  • Room size: 29 m²/312 ft²
  • Lake view
  • 1 double bed
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Lake View Quad
Lake View Quad
...
  • Room size: 36 m²/388 ft²
  • Lake view
  • 2 queen beds
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Standard Double
Standard Double
...
  • Room size: 28 m²/301 ft²
  • Street view
  • 1 double bed
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Standard Quad Room
Standard Quad Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 double beds
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Suite
Suite
...
  • Room size: 52 m²/560 ft²
  • Balcony/terrace
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Japanese And Western Non-Smoking
Japanese And Western Non-Smoking
...
  • Room size: 35 m²/377 ft²
  • Lake view
  • 1 double bed
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Standard Twin Room
Standard Twin Room
...
  • Room size: 29 m²/312 ft²
  • Shower and bathtub
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Basic Double
Basic Double
...
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    Standard Quadruple
    Standard Quadruple
    ...
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      Standard Double/Twin
      Standard Double/Twin
      ...
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        What people love about the property

        • 7.6
          Very good

          "The room is clean and comfortable."

          Yeo C.

          |

          June 8, 2016

        • 7.6
          Very good

          "Great location especially rooms with lake views."

          Christopher

          |

          May 28, 2016

        • 8.8
          Excellent

          "Convenient location to scenic spots."

          lo

          |

          March 12, 2016

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        More about Hotel Del Lago

        More about Hotel Del Lago

        10.0
        Exceptional

        "Great location."

        SHIAO I.

        |

        July 29, 2016

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What they offer

        9.2
        Exceptional

        "Nice hotel, proactive staff"

        SHIAO I.

        |

        July 29, 2016

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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (780)Booking.com Reviews (20)
        7.5
        /
        10
        Cleanliness7.8
        Facilities6.3
        Location8.8
        Room comfort and quality8.5
        Service7.4
        Value for money6.6
        Provided by verified guests of Agoda
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        All guests (780)
        All room types
        Showing 403 verified guest comments
        12345
        9.2
        Exceptional
        Nicholai from United States
        Business traveler
        Double Lake View
        Stayed 1 night in November 2018
        No better location”
        Hotel is a 5 minute walk from the main bus station. There is a 7-Eleven 200 yards away, plus a number of small restaurants. Breakfast was not good, but who cares. The dock to board boats is right underneath the hotel. If I come back to Sun Moon Lake, I will almost definitely stay at this hotel.
        Reviewed November 26, 2018
        8.0
        Excellent
        Phil from Taiwan
        Group
        Double Lake View
        Stayed 2 nights in October 2018
        Aircon temp kept resetting”
        Didn’t sleep well because the aircon temp would reset to 25C after a while, and I need a cold room to be able to sleep. Also the “5th” floor isn’t actually five stories up, more like 3. Since the hotel is right in front of a pier, there are constantly people getting and and off the ferries and they can see you quite clearly when you’re on the terrace.
        Reviewed October 08, 2018
        7.6
        Very good
        MAENGHOI from South Korea
        Couple
        Double Lake View
        Stayed 1 night in September 2018
        lake view and location of traffic is very good”
        lake view in the morning was very impressive. location of traffic is very good since you can easily take a bus or taxi . in case of me, i payed TWD 1600 to go from taichung to there, but payed TWD 600 to taichung the next day
        Reviewed October 01, 2018
        6.0
        Susan from United States
        Couple
        Double Lake View
        Stayed 2 nights in November 2018
        Disappointed ”
        No breakfast buffet. No lunch, afternoon tea and dinner services like official website described
        Reviewed November 19, 2018
        8.7
        Excellent
        Wanchun from Taiwan
        Couple
        Double Lake View
        Stayed 2 nights in December 2015
        Worthy for all”
        Best location by the lake, comfortable room set up, great view
        It is for sure worthy for every penny we spent to stay at this hotel. We booked the lake view room. It's indeed right at the lake with a balcony. We could see the lake and hear the lake and eat at the lake. There are not really good restaurants around the spot. Hence, we bought some street food and ate at our own balcony. It was already a lake view restaurant set up. Staffs there were very friendly and helpful. It was a busy period for them. However, some of their staffs could still remember our room number. Very professional. We indeed would love to come back again. Highly recommend to stay for two nights than one, since the weather at sun moon lake actually change rapidly. You never know what could happen next day!
        Reviewed December 17, 2015
        8.0
        Excellent
        Nathan from Malaysia
        Couple
        Double Lake View
        Stayed 2 nights in January 2014
        Comfotable Stay”
        Comfortable Room, Nice lake view, Clean
        It was comfortable. The room isn't big, but its more than enough for two person to stay in it. It is clean and it looks new and modern. Its near to the shops and restaurant and near to the port which transfer people to other tourism spot. It is not considered a luxury hotel like some of the hotels around that area, but it is comfortable enough. A few things to note is that the breakfast doesn't taste nice, but Taiwan little snacks are reachable nearby. Another thing is that we required for laundry service, but the staff said it will only be sent back after 2 days, which is not so convenient for us, as we wanted to do some laundry yet we are staying there for 2 nights only. Anyway, we still enjoy the stay.
        Reviewed January 12, 2014
        8.3
        Excellent
        Sutinna from Thailand
        Solo traveler
        Lake View Quad
        Stayed 1 night in November 2013
        Great stay”
        View, room condition, location
        We had experience staying at the hotel. My comment is the building itself is kinda old, but the room is very comfortable. Not to mention nice lake view from our room. We can enjoy the sun moon lake sunrise from our room, or either walk down to the shore walk. Breakfast was so so, the hotel at this price should provide better breakfast quality. Anyway, the food around here has similar taste and quality so may be it's the location standard. Staffs are attentive and help with our inquiry. Overall stay is satisfactory. My warning to ppl who want to travel to sunmoonlake, try to avoid lake bus, we waited for bus for an hour. It's not punctual at all, use boat, faster and more effective.
        Reviewed November 21, 2013
        8.7
        Excellent
        CHING from China
        Family with teens
        Lake View Quad
        Stayed 1 night in March 2013
        An attractive lakeview room”
        We really enjoyed the lakeview. It's so close to Sun Moon Lake and everything. The room is also spacious.
        We love the lakeview most. It is facing Sun Moon Lake, so close to the ferry pier. The room is spacious, enough for a family of 4. Breakfast is quite good, with a wide variety of choices. Free bike rental but we haven't tried. One downside is that we couldn't exchange our HK dollars. Only yen, US, Euro and RMB are available. They could have included HKD as there are many HK visitors.
        Reviewed April 06, 2013
        4.4
        Yu from Taiwan
        Solo traveler
        Standard Double
        Stayed 1 night in October 2018
        Acceptable”
        Great location and great staff. Perhaps update your mattress to a better quality, provide coffee, update your shower head and use sound proof windows. Have more vegan options for breakfast. Have a speedier check in process. Clean your in room air conditioning vents. Use less disposable plastic for your in room hygiene kits.
        Reviewed October 29, 2018
        10.0
        Exceptional
        Hsin from Taiwan
        Family with teens
        Lake View Quad
        Stayed 1 night in January 2018
        Awesome experience at Del Lago”
        it was a pleasant experience staying at Del Lago for my trip with my mom and grandma. Their staff was super helpful and friendly. The location was very convenient and had a really great view for the lake view side of the hotel. Would go back with my family again! And highly recommended!
        Reviewed January 31, 2018
        6.8
        Good
        Arpaporn from Thailand
        Family with teens
        Lake View Quad
        Stayed 1 night in July 2018
        Lovely view, nice location, UGLY Breakfast & Service”
        Got no idea where the “Most Luxurious Hotel Award” is from. Reception looks pretty but their service is not as pretty as their face. Breakfast is a disaster, apart from its bad taste, the choice is very limited. You might find yourself end up with eating fried egg only. There are some other better hotel nearby, should check them out. NEVER COME BACK HERE AGAIN.
        Reviewed August 03, 2018
        2.0
        Bruce from United States
        Couple
        Standard Double
        Stayed 1 night in July 2018
        Your mixed up computer online”
        It is very very dispointed that your online was shut down to mixed up on date of July 15 in singapore. I never want to stay that hotel. It is supposed to be in NY on July 1. I did requested to refund but your hotel rejected. You are very very ripped off. In the future, I recommended not to go to that hotel. I lost over $100.00. I am very angry at you. You checked my filed that I did explained it to hotel.
        Reviewed July 20, 2018
        7.6
        Very good
        Kenneth from Singapore
        Couple
        Double Lake View
        Stayed 1 night in September 2017
        Best view and location at SML”
        Price is too high. The breakfast a bit disappointing. At this price ahould have more varieties.
        Reviewed August 25, 2018
        9.6
        Exceptional
        Chang from United States
        Couple
        Double Lake View
        Stayed 2 nights in November 2017
        What a delightful hotel with a beautiful lake view and convenient location! ”
        What a delightful hotel with a beautiful lake view and convenient location!  We have been visiting many National Parks both in the United States and Taiwan.  Sun Moon Lake National Park and Hotel del Lago definitely has been the best experience we’ve had so far.  Hotel Del Lago’s location provides unparalleled views.  You can sit at the balcony of the hotel room and enjoy a wonderful view of the lake.   Even though the facilities are not equivalent to a five-star hotel, the location, the views, and the staff were outstanding.  Jerry, the Executive Secretary, is super friendly, professional, and very accommodating to our needs.  He is willing to go the extra mile to give us a lots of tips regarding nearby tours, even the tours for our next destinations.  The hotel is also situated nearby downtown Sun Moon Lake which have many dining places you can choose from.   It only takes three minutes to walk from the bus stop to the hotel.  Furthermore, there is a biking trail just a few steps awa
        Reviewed November 25, 2017
        6.8
        Good
        Siew from United States
        Couple
        Double Lake View
        Stayed 1 night in August 2017
        Great location, Quite pricy”
        The staff is very friendly and accommodating. However,the condition of the hotel is seemed run down. The breakfast buffet is normal. I think the room rate is over price compare to the condition of the hotel. The air-con in the buffet area and the room is not functioning well. The room has ants crawling around. There are some un-washeable old stain on the bed sheet, which should be replaced consider this hotel is rated 5 star.
        Reviewed August 24, 2017
        9.2
        Exceptional
        Yulongg from Taiwan
        Couple
        Lake View Quad
        Stayed 2 nights in April 2016
        Sun moon lake visit”
        We had great experience last year and decided to stay this hotel by the lake this year. Face to lake view is great and the room is bigger than normal size with comfortable furniture. It is another great experience to remember in the future.
        Reviewed December 09, 2016
        7.2
        Very good
        Hsiu from Malaysia
        Group
        Japanese And Western Non-Smoking
        Stayed 2 nights in November 2016
        The lake view was great and the room was decent”
        I needed a room & a hotel with lifts that was suitable for my father who uses a mobility scooter. And one with a lake view since that was the whole point of Sun Moon Lake. The Hotel Del Lago suffices for all that. It does need a bit of freshening up though.
        Reviewed November 09, 2016
        8.8
        Excellent
        Say from Singapore
        Family with young children
        Double Lake View
        Stayed 2 nights in April 2016
        Excellent location, good service”
        Hotel Del Lago is suitated next to Shuishe Pier in Sun Moon Lake, making it convenient to take boat cruises to the popular ItaThao area. The hotel lake facing rooms have beautiful views and is family-friendly: rooms are large with adequate space for baby cots, and family activities such as morning walking and firefly tours.
        Reviewed May 02, 2016
        7.0
        Very good
        loh from Malaysia
        Couple
        Double Lake View
        Stayed 1 night in August 2015
        Nice lake view room”
        Clean and breathtaking view
        When we first saw the hotel, we were pretty disappointed by its outlook. We got up to our room and it was a very nice lake view room. We really enjoyed our stay in the hotel. However the front desk staff were not friendly. We tried to ask for highly floor if there was any like most of the people do, the staff didn't even bother to check and said all the rooms were booked. On the other hand, we respect the concierge staff, he is the most friendly people that i have ever met. He helped elderly to their car, he just very dedicated to his job and he loves his job. If I would return to the hotel, he is one of the reason! Overall it was a memorable stay for us.
        Reviewed August 27, 2015
        6.7
        Good
        Supawat from Thailand
        Solo traveler
        Standard Double
        Stayed 1 night in April 2015
        Didn't meet my expectation”
        None
        The hotel is a tad old and for the price, I think its way over priced. There are many other hotels nearby which I think is probably a lot more reasonably priced. I agree the location is good and the staffs are well mannered. But for that price, i can stay at a 5 star hotel in Taipei. So frankly way over rated and over priced.
        Reviewed April 20, 2015
        12345
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        Hotel Del Lago
        |Very good 7.5
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        • Excellent location
        • Sun Moon Lake
        • Shueishe Visitor Center Bus Station is within 0.1 km