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Hotel Des Alpes
Hotel Des Alpes
Hotel Des Alpes
Hotel Des Alpes
Hotel Des Alpes
Hotel Des Alpes
Hotel Des Alpes

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8.6

Excellent

2,162 reviews

2,162 reviews

See map

9.4

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
Available
Walkable places
Luzerner Wochenmarkt

20 m

Stadtkeller

70 m

Peter's Chapel

70 m

Chapel Bridge

90 m

Kapellbrücke

90 m

Popular landmarks
Jesuitenkirche

290 m

Lucerne Station

310 m

The Rosengart Collection

310 m

The Nine Towers

370 m

Spreuer Bridge

430 m

Closest landmarks
Dr. med. Esther Schmid-Gall

80 m

Bucherer

170 m

Pedaloverleih

170 m

Luzern Tourism

170 m

Kornmarkt

180 m

Hotel Des Alpes

Furrengasse 3, Old Town, Luzern, Switzerland, 6004 - See map

Conveniently situated in the Old Town part of Luzern, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Chapel Bridge. This 3-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

340 meters to public transportation

Front desk [24-hour]

Excellent breakfast

Excellent view

80 meters to Chapel Bridge

Facilities

Front desk [24-hour]

Pets allowed

Car park

Complimentary WIFi in all rooms

Luggage storage

Bicycles

Restaurants

Coffee shop

Value for money7.7
Distance to city center0 km
Location rating9.4
Nearest airportEmmen Airport (EML)
Distance to airport4.5 km

Rooms available at Hotel Des Alpes

Very good
Room comfort & quality

7.6

Single Room with City View
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Double Room with River View
...
  • Room size: 20 m²/215 ft²
  • River view
  • 1 double bed
Enter dates to see prices
Single Room with River View
...
  • Room size: 15 m²/161 ft²
  • River view
  • 1 single bed
Enter dates to see prices
Double Room with City View
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Double room city side with balcony 12m2
...
  • Room size: 12 m²/129 ft²
  • Street view
  • 1 queen bed
Enter dates to see prices
Double room with sofa bed, facing the Chapel Bridge and large balcony 19m2
...
  • Room size: 19 m²/205 ft²
  • River view
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
Double room facing the Chapel Bridge and large balcony 12m2
...
  • Room size: 12 m²/129 ft²
  • River view
  • 1 queen bed
Enter dates to see prices
Double room with sofa bed, facing the Chapel Bridge and balcony 21m2
...
  • Room size: 21 m²/226 ft²
  • River view
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
Triple Room with River View
...
  • Room size: 25 m²/269 ft²
  • River view
  • 2 double beds and 1 sofa be...
Enter dates to see prices
Double room facing the Chapel Bridge and balcony 16m2
...
  • Room size: 16 m²/172 ft²
  • River view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does Hotel Des Alpes have a hot tub?

Hotel Des Alpes does not have a hot tub.

What time is check-in and check-out at Hotel Des Alpes?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Des Alpes?

For those who wish to drive their own cars, Hotel Des Alpes has a car park available for guests.

What are my dining options at Hotel Des Alpes?

Hotel Des Alpes features an on-site restaurant for your dining convenience.

What restaurants are nearby Hotel Des Alpes?

Hotel Des Alpes is located in Old Town, famous for good restaurants such as PURA Plant-Based Food Cafe, Des Alpes and Mr. Pickwick Pub Luzern.

What popular shopping places are close to Hotel Des Alpes?

Hotel Des Alpes is located in Old Town area which features shopping places such as Luzerner Wochenmarkt.

What are popular attractions near Hotel Des Alpes?

Guests at Hotel Des Alpes can easily visit Old Town Lucerne, Jesuitenkirche and Kornmarkt located in the Old Town area.

What popular natural sightseeing spots are close to Hotel Des Alpes?

Hotel Des Alpes is located in the Old Town area, which is famous for natural sightseeing destinations such as Pedaloverleih.

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Explore the neighborhood

What people love about Hotel Des Alpes

  • 10

    Exceptional

    "Room condition was very nice."

    Jinseon

    |

    July 23, 2022

  • 10

    Exceptional

    "The hotel is a perfect"

    JAVIER

    |

    September 20, 2020

  • 10

    Exceptional
    Breakfast

    "We are truly enjoy 2 nights stay in Hotel Des Alpes, front desk staff are very helpful, she helped us to prepare on the breakfast and hot coffee before breakfas..."

    Yong

    |

    January 5, 2020

Property ranking|Compared to 146 Luzern properties
See all rankings
Room comfort score
7.6/10
Location score
9.4/10
Service score
8.5/10
Cleanliness score
8.4/10
Better than
92
%
of Luzern properties
Better than
88
%
of Luzern properties
Better than
80
%
of Luzern properties
Better than
79
%
of Luzern properties
Overall rating:

8.6

Excellent
2,162 reviews
Cleanliness
8.4
Facilities
7.6
Location
9.4
Read all reviews >
More about Hotel Des Alpes

More about Hotel Des Alpes

Hotel Des Alpes

Take a good wander and unveil the wonder of Luzern with a stay at Hotel Des Alpes.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy convenient available parking right at the hotel. Front desk services including luggage storage and safety deposit boxes can assist with your needs.
Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at Hotel Des Alpes thanks to the hotel's laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service let you get the most out of your room time.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a coffee or tea maker and mini bar at your disposal. Hotel Des Alpes also provides a hair dryer in some of its bathrooms for your convenience.


Dining and things to do

A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.


Around the property

Hotel Des Alpes is the perfect spot to explore Luzern's fascinating cultural sights and attractions. Don't forget to stop by Lion Monument located 670 m away, where everyone who visits Luzern wants to have their photo taken. Acquire some cultural knowledge with a day at Verkehrshaus der Schweiz located 2.1 km away, where you can see famous works by local artists.


Reasons to stay here

Find some of the city's best deals here with rooms 93% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 90% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 91% of accommodations in the city.

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Amenities and facilities
Very good
Facilities

7.6

Most talked about facilities

Breakfast

29 mentions

View

16 mentions

Housekeeping

6 mentions

Food & Dining

1 mention

Languages spoken

  • English
  • French
  • German

Outdoor

  • Bicycles

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Hiking
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Currency conversion service
  • Dry cleaning
  • Elevator
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Kids meal

Access

  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Smoke alarms

Getting around

  • Car park [on-site]

Available in all rooms

  • Complimentary drinking water
  • Heating
  • Shower
  • TV
Food and dining
Restaurants on site

Des Alpes

  • Cuisine: Local
  • Menu: Buffet
Location
Furrengasse 3, Old Town, Luzern, Switzerland, 6004
Exceptional
Location

9.4

Airports

  • Emmen Airport (EML)
    4.5 km
  • Zurich Airport (ZRH)
    48.9 km

Public transportation

  • Luzern Train Station
    350 m
  • Gütschbahn Bergstation
    950 m

Hospital or clinic

  • Dr. med. Esther Schmid-Gall
    80 m

Shopping

  • Luzerner Wochenmarkt
    20 m

Convenience store

  • Migros Express
    220 m

Cash withdrawal

  • ATM
    100 m
What's nearby

Popular landmarks

  • Chapel Bridge
    90 m
  • Old Town Lucerne
    130 m
  • Jesuitenkirche
    290 m
  • Lucerne Station
    310 m
  • The Rosengart Collection
    310 m
  • The Nine Towers
    370 m
  • Spreuer Bridge
    430 m
  • Lion Monument
    680 m
  • Glacier Garden (Gletschergarten)
    760 m
  • Verkehrshaus der Schweiz
    2.1 km

Nearby landmarks

  • Luzerner Wochenmarkt
    20 m
  • Stadtkeller
    70 m
  • Peter's Chapel
    70 m
  • Dr. med. Esther Schmid-Gall
    80 m
  • Chapel Bridge
    90 m
  • Kapellbrücke
    90 m
  • Picasso Museum
    90 m
  • Town Hall
    110 m
  • Old Town Lucerne
    130 m
  • Schwanenplatz
    150 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Distance from city center0 km

The property

  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of rooms 45
  • Room voltage220

Reviews of Hotel Des Alpes from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.4
Facilities7.6
Location9.4
Room comfort and quality7.6
Service8.5
Value for money7.7
High score for Luzern
Rating
9+ Exceptional (62)
8-9 Excellent (46)
7-8 Very Good (50)
6-7 Good (15)
<6 Below Expectation (17)
Time of the year
Mar - May (47)
Jun - Aug (58)
Sep - Nov (55)
Dec - Feb (30)
All guests (256)
All languages

Show reviews that mention 

Showing 190 verified guest comments
12345
10.0
Exceptional
Jeffrey from United States
Solo traveler
Single Room with City View
Stayed 1 night in November 2016

I won the Lottery at Hotel Des Alpes!!!”

So, one of the big draws in Lucerne is the Kapellbrücke. This sits right over the Reuss River, which feeds into Lake Lucerne. I got off the train expecting to have to Google the hotel, but as I looked up, there it was - right in front of Kapellbrücke - Hotel Des Alpes. It is dead in the heart of Lucerne. The staff could not have been nicer and more accomodating. The winning the lottery part is that I had been upgraded to a room with a river view, dead over Kapellbrücke with a beautiful view of the river, Lake Lucerne, Altstadt (old city) and Mount Pilatus. Just gorgeous. Breakfast was included. The room was excellent (small European bathroom, which I expected), just an overall great value, and yes, the upgrade made my first hotel stay in Lucerne a great one. Thank you Hotel Des Alpes!!

Reviewed November 21, 2016

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9.2
Exceptional
vesna from Australia
Solo traveler
Single Room with City View
Stayed 4 nights in August 2019

Exceptional”

Loved Hotel des Alpes, beautiful building right next to historic woodden bridge . Five minutes walk from the main station. Nice breakfast (included) and very helpful staff . Lots of nice restorants and also casual ones. Definitely would recommended to anyone wishing to stay in Lucerne old town.

Reviewed August 15, 2019

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10.0
Exceptional
Yong from Malaysia
Couple
Double Room with River View
Stayed 2 nights in December 2019

Helpful Front Desk”

We are truly enjoy 2 nights stay in Hotel Des Alpes, front desk staff are very helpful, she helped us to prepare on the breakfast and hot coffee before breakfast time. Strategic location, room are spacious. Recommended for those who visit Lucerne :)

Reviewed January 05, 2020

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8.7
Excellent
Jodie from Australia
Couple
Double Room with River View
Stayed 3 nights in October 2015

Great location & views but no parking...”

Location, views & ancient but well-maintained

Our first European hotel was quite delightful! Located on the river, gorgeous French doors & balcony, wonky & squeaky floors just as you'd expect of a centuries old building but updated & modernised inside. The tiniest elevator I've even been in - barely fitted 2 ppl & 2 cases - but no car parking facilities as advertised on Agoda booking site. The closest parking was at Schweizerhoffer Hotel, a max 10 minute walk away or the railway station, a good 10 minute walk away. Perfect location on the river, in the quaint & gorgeous Old Town.

Reviewed October 29, 2015

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8.3
Excellent
Kamalkant from India
Couple
Double Room with City View
Stayed 3 nights in October 2011

Nice riverside hotel conveniently located”

Convenient located near the station, next to the river in old town

We found the location of the hotel very convenient being near the station and also very nice location being near the river. We enjoyed our morning breakfast outside overlooking the river and the chapel bridge. Efficient hotel front office management. Nice clean rooms. Strictly non smoking hotel. It is in old town and hence many sightseeing and shopping places are all walking distances. The boats and trains to Pilatus and Mt Titulus are all also walking distances.

Reviewed October 23, 2011

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9.2
Exceptional
Tan from Malaysia
Couple
Double Room with City View
Stayed 1 night in November 2019

Good stay”

Staffs are very friendly. The hotel is located close to the train station, just beside the luzern river. Nice view. Comfortable and clean room.

Reviewed November 07, 2019

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8.8
Excellent
Elias from Lebanon
Solo traveler
Single Room with City View
Stayed 1 night in June 2019

Excellent”

Amazing location just walking distance from central station and near the famous bridge. The breakfast is really refreshing with the view of the river and the tourists beside the bridge, food was ok. The room I booked was the smallest in the hotel and woth a tiny window viewing the city since i was staying for 1 night though the prices in the city are high so the bed was small as well. No AC there was a fan and it was enough in june. The bathroom is verygood and clean. I saw other rooms in the hotel and it was spacious and with a view it would be amazing for a couple.

Reviewed November 19, 2019

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9.0
Exceptional
Ong from Singapore
Couple
Double Room with City View
Stayed 2 nights in October 2012

Nice Hotel”

Good ambience

Nice hotel along the river bank and it's very close to the Chapel bridge. The hotel serve very good breakfast and the room is clean. Town is just behind the hotel, the location for travelers who want to buy branded watches in Switzerland and even sone chocolate at the supermarket.

Reviewed October 28, 2012

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8.8
Excellent
Lung from Hong Kong SAR, China
Couple
Double Room with River View and Balcony
Stayed 1 night in April 2017

nice staff and best view of river”

The staff are extremely nice and helpful. We booked river view and balcony, the room assigned was originally at 4/F which the balcony is made of concrete, we prefer the matel one that see from the agoda photos. We then request the change of it. The staff help us to change it to 3/F. The best room for 2 is 344 & 346. We was assigned 346 with wonderful view to the river. An unforgetable view and good for me to take timeline photos by iphone , i would say this is Worth booking.

Reviewed May 01, 2017

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7.0
Very good
Lek from Singapore
Solo traveler
Single Room with City View
Stayed 4 nights in July 2015

OK, but some fair warnings”

Location, wifi, breakfast included

Breakfast is included, which is incredible, considering how expensive it is to top up for breakfast in Switzerland. Things are generally good but there are 2 things that need to be suitable highlighted. 1) The old town area has very bumpy road. Although it was at the very start of the old town, I still feared that my luggage wheels would have given way anytime while getting to the hotel. 2) I got a single room at the top floor, in the midst of summer. There is no aircon, and although there is a fan, it is still extremely warm given the way the sun heats up the room in the day. Coming from sunny Singapore, I had trouble falling asleep the first night due to the heat.

Reviewed July 14, 2015

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8.8
Excellent
Valerie from Singapore
Couple
Double Room with River View and Balcony
Stayed 1 night in February 2017

Fantastic location n view”

Great location about 5 min walk from train station n right in the historical old town. View from room with balcony facing the chapel bridge was fantastic.

Reviewed February 07, 2017

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7.3
Very good
LEO from China
Couple
Double Room with City View
Stayed 1 night in July 2012

Lovely hotel and service with a smile”

Close to sightseeing points

The hotel is just next to the big wooden bridge in Luzern. Very close to train station and shopping areas. The breakfast in hotel is very good with amazing river view if you are sitting outside. Overall is good at all.

Reviewed August 23, 2012

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8.7
Excellent
Ian from United Kingdom
Solo traveler
Single Room with City View
Stayed 3 nights in June 2013

Hotel is directly opposite landmark timber bridge.”

200 yards from the train station, continental buffet breakfast and friendly staff.

Room was clean, staff were helpful and friendly and it's very handily located for the train station. The hotel entrance is not on the lake side where the restaraunt is but on the next street over round the back as it were. For the area it was reasonably priced too.

Reviewed July 03, 2013

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8.7
Excellent
Katesdaporn from Thailand
Group
Double Room with City View
Stayed 3 nights in November 2009

Hotel Des Alpez, Luzern”

Perfect Location
View in the room

The hotel is located in just the perfect location! Opposite to the main station, walk around 50M. across the bridge then you get to the hotel. You can choose either lake or street view from the room. I strongly recommend the lake view which you can easily see the famous chapel bridge right from your window. The breakfast is okay. The restaurant where they serve breakfast is very nice, but I found a very ordinary breakfast. The room is great, neat and clean.

Reviewed November 23, 2009

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9.6
Exceptional
Jill from United States
Family with teens
Standard Double Lake View
Stayed 1 night in July 2018

Lucerne was our favorite”

Our family rented a car in Basel at then end of a Viking Rivercruise (that was amazing) and after touring Switzerland and Northern Italy, returned our car in Lucerne. The hotel staff helped us work out the best way to return our car and to use the complimentary public transportation. We followed the walk that the front desk recommended to explore the city and enjoyed the hotel restaurant for breakfast and dinner. When we left, it was an easy walk across the bridge to the train station.

Reviewed July 16, 2018

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9.3
Exceptional
Mary from New Zealand
Couple
Stayed 2 nights in September 2010

Great location”

This hotel is situated right next to the Chapel Bridge and has a great view from the riverside rooms
Perhaps better signage

We arrived through the restaurant entrance and there was no lift up to reception. It was not difficult to walk outside and around to the the entrance in the back street but better signage would be a good idea. Apart from this, the hotel was excellent and the staff helpful whenever asked for assistance. Breakfast was typical of Swiss breakfasts, breakfast being served in a room with a balcony overlooking the water.

Reviewed September 26, 2010

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10.0
Exceptional
Dante from Philippines
Couple
Double Room with River View and Balcony
Stayed 2 nights in March 2016

A perfect holiday hotel in Luzern.”

The view from our room, which was a river view with balcony, was worth the small premium that we paid for the room. A small hotel, which was partly being renovated, was perfect for our two night stay in Lucern. The staff was very helpful and friendly. Special mention of Lorena Steiner. She was outstanding in her guest relations.

Reviewed April 01, 2016

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8.7
Excellent
Jean from France
Family with teens
Triple Room with River View
Stayed 1 night in February 2011

"Lovely hotel and service with a smile"”

central

The Hotel is central placed and only 5 minuts walking from the train station, the rooms are nice and the desk people friendly, the river side rooms are fine during the winter.Near to hotel you can find all kind off restaurants and night places to have a special dinner or just something small, also great ubication for all kind of shopping. Great place!

Reviewed February 23, 2011

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7.6
Very good
Togio from Thailand
Couple
Double Room with City View
Stayed 1 night in December 2017

Great location, small standard european size room”

Room was super small for the price we paid. View was excellent. Location is excellent. Breakfast buffet is excellent. Carpet in the room is old. Other than that, a typical European hotel. Small room + expensive rate. Good enough but not outstanding by any means.

Reviewed April 17, 2018

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7.7
Very good
Taher from Kuwait
Family with young children
Triple Room with River View
Stayed 2 nights in January 2014

Excellent Stay ”

Location, view, staff

We have stayed for three nights, it is excellent location near the train station. Easy to move around in old town. The only think takes me back to this hotel is the location. Rooms are not big but clean.

Reviewed January 07, 2014

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