This property is in high demand!
3 travelers have booked today.
$
Removed from saved list
2,213 reviews
2,213 reviews
9.5
Location rating score
60 m
70 m
70 m
100 m
110 m
160 m
210 m
220 m
290 m
330 m
50 m
50 m
60 m
120 m
150 m
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Old Town part of Luzern, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Chapel Bridge. This 4-star property features restaurant to make your stay more indulgent and memorable.
Show more
Transport to airport
Valet parking
Pets allowed
Complimentary WIFi in all rooms
Luggage storage
Car power charging station
3 travelers have booked today.
Value for money | 8.5 |
Location rating | 9.5 |
Nearest airport | Emmen Airport (EML) |
Distance to airport | 4.5 km |
Does Hotel des Balances have a hot tub?
Hotel des Balances does not have a hot tub.
How much does it cost to stay at Hotel des Balances?
Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!
What time is check-in and check-out at Hotel des Balances?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Hotel des Balances?
Parking options include a full-service valet for total ease.
Is breakfast offered at Hotel des Balances?
Start your mornings right, with the continental and buffet breakfast options offered at Hotel des Balances. Adults can enjoy breakfast offered with an additional charge of 32 CHF if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Hotel des Balances?
Hotel des Balances features an on-site restaurant for your dining convenience.
Can business events be hosted at Hotel des Balances?
On-site venues and convenient event services make Hotel des Balances an ideal choice for hosting meetings. The 3 venues can accommodate up to 90 people.
What is the smoking policy at Hotel des Balances?
Hotel des Balances does not permit smoking in any of its rooms or indoor areas.
What restaurants are nearby Hotel des Balances?
Restaurants including Valentino, Restaurant Balances and FONDUE HOUSE DU PONT are popular in Hotel des Balances’s neighborhood which is known as Old Town.
What popular shopping places are close to Hotel des Balances?
Shopping options in Hotel des Balances’s Old Town neighborhood include Luzerner Wochenmarkt.
What are popular attractions near Hotel des Balances?
Hotel des Balances’s location in the Old Town neighborhood makes it close to famous attractions including Old Town Lucerne, Jesuitenkirche and Kornmarkt.
What popular natural sightseeing spots are close to Hotel des Balances?
Hotel des Balances’s nearby natural sights include Pedaloverleih located in the same Old Town area.
8.8
"We loved the fact we were welcomed with a box of Laderach chocs and that our bed was ‘turned down’ nightly with an added ‘snack’."
TRACEY-ANN
|
June 18, 2022
10
"Good location and comfortable room with a nice view of lake lucern"
Jitrawadee
|
May 29, 2022
9.2
"I think this hotel has the best view with balcony amongst other hotels along the river."
Fiona
|
May 24, 2022
Hotel des Balances
Whatever your reason for visiting Luzern, Hotel des Balances is the perfect venue for an exhilarating and exciting break away.
The superior services and facilities offered at Hotel des Balances will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes.
The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Hotel des Balances. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
Guests are guaranteed a comfortable stay while at Hotel des Balances. To enhance your stay, some rooms at the hotel come with air conditioning. The specially-designed rooms at Hotel des Balances offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.
Dining and things to do
Wake up with no worries at Hotel des Balances, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Never let a day go wasted when you're at Hotel des Balances with all the activities and facilities provided. Test your skills! Get competitive with your travel group or other guests, at the hotel's hiking trails.
Around the property
While in Luzern, take some time to venture outside of Hotel des Balances. You're sure to want to visit Lion Monument located 840 m away, among the most sought-after photographs for anyone visiting Luzern. Learn about the city's art history with a day at Verkehrshaus der Schweiz located 2.3 km away, where you can see collections by famous artists.
Reasons to stay here
Verified reviews for this hotel's food and dining options score it better than 96% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 95% of other options in the city.
This accommodation beats more than 94% of competition in the city on room comfort.
8.7
View
13 mentions
Food & Dining
5 mentions
Breakfast
5 mentions
Housekeeping
4 mentions
Languages spoken
Internet access
Things to do, ways to relax
Cleanliness and safety
Dining, drinking, and snacking
Services and conveniences
For the kids
Land sports
Access
Getting around
Available in all rooms
Balances
9.5
Airports
Public transportation
Hospital or clinic
Shopping
Convenience store
Cash withdrawal
Popular landmarks
Nearby landmarks
Extra beds vary by room. Please check each room's capacity for details.
All children are welcome.
Check-in/Check-out
Extras
The property
Parking
Best value! ![]() Hotel des Balances | ![]() | ![]() | ![]() | |
Dining | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
Guest rating | Excellent 317 reviews 9Location 9.5 | Excellent 1191 reviews 8.7Location 9.5 | Excellent 253 reviews 8.3Location 9.4 | Excellent 465 reviews 8.3Location 9.5 |
Neighborhood | Old Town | Luzern Metro Area | Old Town | Luzern Metro Area |
Show reviews that mention
Beautiful Hotel in the old town”
I stayed in a double room with city view on the 4th floor and it was fantastic :) I could see the courtyard below. My room was beautifully furnished and my bathroom was very chic. This boutique hotel is on the lake and you can walk straight out into the old town or the river side and walk along the bank and on the bridges. This hotel is located very near all the exciting river side cafés and restaurants, but is very quiet. If you're hesitating between this hotel and any other hotel in Luzern, pick this one. I was very very pleased I did.
See room deals
Beautiful views”
The Hotel des Balances was truly lovely and what views from our balcony!!! The staff is exceptional. The room (a junior suite) was clean but the sofa was broken. Bed however very comfortable. The bathroom was spacious and had a tub! Which sometimes is just so nice. Especially since it was chilly and after a long day sightseeing it was really nice to enjoy a hot bath. It is kind of expensive to get the view (had to pay for a junior suite) but worth it!! Spend the extra for the balcony, enjoy coffee and the view of Lucerne from your private balcony. I mean really, how many times will you to be in Lucerne!!!
See room deals
Fabulous stay!”
We had an enjoyable time at Des Balances, the view from our junior suite was absolutely stunning. Food from the hotel restaurant was good as well, and service quality was high. Room was spacious, nicely decorated and clean. Nightly turn down service was much appreciated. Comfortable bed. No AC but even in summer the fan was adequate. Would definitely return for another stay in the future.
See room deals
Nice hotel, conveniently located, with a GREAT staff!”
I'll just start with the only negative: lack of air conditioning. I would absolutely recommend this hotel to a friend, but only during cooler months. While I've never been in Luzern during July or August, I can't imagine it's cool enough to sleep with just a fan. However! That being said, we simply loved the hotel in late September! The staff were completely lovely, and indulged our every need and request. The restaurant was excellent. The room was spacious, with a very nice bathroom and large shower/tub. A room on the river side would have been nice, but our room overlooking the wine market square was completely comfortable and quite sufficient. When we asked the Travel Office at the Luzern main train station for directions, they said, "Oooh, lah-lah! May we come with you?!" So the hotel has an excellent reputation in the city, and it is well-deserved. We thank the staff for a lovely 3 days.
See room deals
Excellent location, nice hotel and friendly staff”
We had a very nice stay at Hotel des Balance in July 2016. The staff was very friendly and helpful. The room with view an amazing view overlooking the river and the Jesuiten Kirche was very nice, despite a little stuffy due to the hot weather but they provided a fan.
See room deals
Excellent!”
It was such a lovely to stay in this small boutique hotel. Great view overlooking river and mountain from balcony. The hotel manager and their team were conscientious in treating their guests well. Excellent service from every member of reception to bar and restaurant. Location was great, takes 5 minutes walk to SBB station and nice to take a walk from hotel to old town. I would highly recommend anyone visiting Lucerne!!
See room deals
Lovely boutique hotel with great location”
Our stay was cosy and nice. The hotel is within walking distance from the train station. It was clean. The breakfast options were perfect. They had a lot of options for tea and they have fresh eggs cooked for selection. The location was good too. Everywhere was within walking distance. We really enjoyed our stay and would want to stay again when we go to Luzerne again.
See room deals
Perfect location, Beautiful view.”
The best thing about this hotel is the location. We got the triple roomwith river view and balcony. We had such beautiful view of Chapel Bridge and Church across the river . We can’t stop taking photo. Walking distance to everything. Chapel Bridge - 1-2 min Train station - with in 10 min Supermarket - within 1 min All shop and restaurant , attractions are there. Staff are friendly and helpful. Lobby a bit small but ok. แนะนำ โรงแรมนี้เลยค่ะ ห้องวิวแม่น้ำมีระเบียง วิวสวยมาก โบสถ์และ สะพานไม้ลูเซิร์น อยู่ตรงหน้าเลยค่ะ ไปทุกที่สะดวกเดินไปได้
See room deals
Fairytale hotel views”
Staff were extremely helpful and very well mannered, room was spotless, beds undone for you in the evening and chocolates placed in your room each night. View from our bedroom was like being in a fairytale book, river views with snow capped mountains in the background and the beautiful bridges to cross over the river were incredible. Location was perfect,,right in the centre of the old town,,shops and restaurants very near by and train station only 5 mins walk.
See room deals
Location is best. Staff are helpful. ”
Great location. Lovely room with good furnishing and nice view looking over the lake & Chapel Bridge. Will definitely come back for this hotel if traveling to Luzern.
See room deals
Good View from Room”
Very impressed with the view of Lake Luzern and the old bridge from the balcony of the room
See room deals
Little gem of a hotel in perfect location”
We stayed in Lucerne only one night en route from Zermatt to ZRH. A perfect stopover point, enchanting old town and lovely hotel. All in all, 10 out of 10
See room deals
"Cosy" Room. Cute Balcony.”
Our stay at the hotel des Balances was overall very good. The bed- and bathroom size really was tiny but made up for a little by having a cute balcony to have coffee and croissants on in the morning - this element only works in summer. The location couldn't have been better - looking down on the Chapel Bridge towards Lake Lucerne. A piece of heaven!
See room deals
Lovely Hotel next to the river”
This is a lovely and exclusive hotel by the river, about 5-8 mins walk from Lucerne train station. The reception staff provide a great service, they allowed us to check-in early. The room we got was very nice, the Nespresso maker was a nice suprise. The hotel restaurant has a nice teracce by the river, nice to have drinks there and the view is great, you can see the Alps from there. Free WiFi is a plus, the cost per night here is on the top end but then the bath is full of L'occitane products. Enjoyable stay, highly recommend it.
See room deals
Lovely hotel, great location”
This is a lovely hotel in a great location. Plenty of restaurants and shopping nearby. Train station and bus stop close by. Friendly staff. Lovely room and L'Occitane products provided. Expected at least complimentary continental breakfast to be included.
See room deals
Outstanding”
Beautiful hotel in the heart of Lucerne with an excellent restaurant/bar downstairs. It's not cheap but compared to similar hotels with the same price range, definitely worth it! The staff recommended a great Italian restaurant, we really appreciated that.
See room deals
One of our favorite hotels in the world”
This was our 3rd stay and it was amazing. The staff is very welcoming and friendly...even with us staying just one night at a discounted rate...we thought we were high rollers...LOVE LOVE LOVE this hotel...treat yourself. The river views are amazing and worth the extra money. Restaurant was pricey...but then again everything in Lucerne is pricey!
See room deals
Nice hotel but can be better”
Hotel was ok, room itself was very good. Room size was ok and very clean. Small little things in the room did create certain feel of luxury. Maybe for the price the hotel is charging, they should provide something better than that. Maybe I expect too much as we were on honeymoon. Maybe just one small flower or just a "hope you enjoy your honeymoon" will make the entire stay differently. These small details they should pay attention to for such a prestige hotel. Other than this, everything is good.
See room deals
Fabulous location and great staff”
We enjoyed our time in Lucerne and this hotel is ideally located right in the middle of everything. Staff were lovely and hotel has lots of character. The beds were comfy and clean. Our only negative was we had city views and its was very noisy at night. To make matters worse there was no air conditioning I our fifth floor room, so we had to leave the window open at night to let some cool air in. Would not be a problem in the cooler weather
See room deals
Great hotel”
Great hotel. Rooms with balcony have wonderful view to the lake and old building opposite. But be prepared to small double room with lake view.
See room deals