9.0
Exceptional
/10
(1,856 reviews)See what guests said
View19
Housekeeping5
Food & Dining2
See map
9.4

Exceptional

Location rating score

Exceptional location
Popular landmarks
Old Town Lucerne 110 m
Jesuitenkirche 160 m
Spreuer Bridge 210 m
Chapel Bridge 220 m
The Nine Towers 290 m
The Rosengart Collection 330 m
Lucerne Station 460 m
Lion Monument 850 m
Glacier Garden (Gletschergarten) 920 m
Verkehrshaus der Schweiz 2.3 km
Nearby landmarks
bestsmile 50 m
zahnarztzentrum.ch 50 m
City apotheke 60 m
Kornmarkt 60 m
Muhlenplatz 70 m
Coop City 70 m
Nadelwehr 100 m
Old Town Lucerne 110 m
Motoparkplatz 120 m
Town Hall 120 m
Hotel des Balances

"Oh, their welcome drink is pleasant as well:)"

yewon - October 11, 2019
Suite Hotel des Balances
Interior view Hotel des Balances
Interior view Hotel des Balances
See all 60 photos
Removed from saved list
Free Wi-Fi

Hotel des Balances

Weinmarkt, Old Town, Luzern, Switzerland, 6004 - See map
Property highlights
Front desk [24-hour]
Hassle-free check in
Close to Old Town Lucerne
Within 110 m of property
  • 500 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Daily housekeeping

  • Bar

Cheaper than 94% of all properties in Luzern in the last 24 hoursCompared to 173 Luzern properties at Agoda for various dates
Value for money8.4
Location rating9.4
Nearest airportEmmen Airport (EML)
Distance to airport4.5 km

Rooms available at Hotel des Balances

Excellent
Room comfort & quality
8.5
Junior Suite
...
  • Room size: 30 m²/323 ft²
  • River view
  • 1 double bed
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Suite
...
  • Room size: 50 m²/538 ft²
  • River view
  • 1 double bed
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Junior Suite with Sofa Bed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 double beds
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Suite with Whirlpool, River View and Balcony
...
  • Room size: 50 m²/538 ft²
  • Balcony/terrace
  • 1 king bed
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Double Room with City View
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
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Double River View
...
  • Room size: 25 m²/269 ft²
  • River view
  • 1 double bed
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Double Room for Single Use with City View
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
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Double Room with River View
...
  • Room size: 25 m²/269 ft²
  • River view
  • 1 double bed
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Triple Room with City View
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 single bed and 1 double b...
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Triple Room with River View
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed and 1 single b...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel des Balances?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel des Balances?

For those who wish to drive their own cars, Hotel des Balances has a car park that's close to the hotel. Parking is available for a fee of 33 CHF per day. Parking options include a full-service valet for total ease.

Is breakfast offered at Hotel des Balances?

Wake up to a great buffet breakfast at Hotel des Balances. Adults can enjoy breakfast offered with an additional charge of 35 CHF if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel des Balances?

Hotel des Balances features an on-site restaurant for your dining convenience.

What is the smoking policy at Hotel des Balances?

Hotel des Balances does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood

What people love about Hotel des Balances

  • 10.0 Exceptional

    "I would definitely stay here again."

    yewon

    |

    October 11, 2019

  • 10.0 Exceptional

    "This place is highly recommended."

    yewon

    |

    October 11, 2019

  • 8.4 Excellent
    Location

    "Pros- location, Beautiful rooms."

    Neera

    |

    August 15, 2018

Property ranking|Compared to 173 Luzern properties
See all rankings
Cleanliness score
9.3/10
Location score
9.4/10
Service score
9.1/10
Room comfort score
8.5/10
Better than
97
%
of Luzern properties
Better than
96
%
of Luzern properties
Better than
94
%
of Luzern properties
Better than
94
%
of Luzern properties
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Overall rating:
9.0
Exceptional
1,856 reviews
Cleanliness
9.4
Facilities
8.5
Location
9.4
Read all reviews >
What travelers say they love:
Fantastic location, great restaurant and bar
Mark from Australia
Family with older children
More about Hotel des Balances

More about Hotel des Balances

Occupying a picturesque location on the Reuss River in the heart of old Lucerne, this charming property oozes glamor and history. Hotel des Balances's façade dates back to the 12th century and is framed by iron-fronted balconies that wind down to a riverside bistro. The interior is decorated with attractive façade paintings and period artworks. On-site facilities include a fine Swiss restaurant Balances, a less formal bistro, a piano bar, and an array of intimate meeting rooms ideal for seminars. Guestrooms are attractively furnished and individually designed in either classic or contemporary style, and many feature a balcony or terrace with wonderful views of the famous Chappel Bridge and Swiss Alps. A truly classic stay in contemporary Lucerne can be had at this wonderful Hotel des Balances.

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Most talked about facilities

View
13 mentions
Food & Dining
5 mentions
Breakfast
5 mentions
Housekeeping
4 mentions

What they offer

7.2 Very good
Staff 

"Hotel staff very kind and beautiful hotel."

Mirko

|

August 26, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Buffet

Restaurants on site

Balances
Cuisine:French, Mediterranean
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Hotel des Balances from real guests

Overall rating
9.0
Exceptional
From 1856 reviews
9.6Location
9.3Cleanliness
9.2Service
Agoda Reviews (246)Booking.com Reviews (1610)
Rating via Booking.com9.1
/
10
Exceptional
Cleanliness9.4
Facilities8.9
Location9.7
Room comfort and quality9.3
Service9.3
Value for money8.3
High score for Luzern
Rating
9+ Exceptional (1357)
8-9 Excellent (430)
7-8 Very Good (265)
6-7 Good (68)
<6 Below Expectation (88)
Time of the year
Mar - May (0)
Jun - Aug (0)
Sep - Nov (0)
Dec - Feb (0)
All guests (1610)
All languages
Showing 2208 verified guest comments
12345
10.0
Exceptional
Ramji
Solo traveler

Exceptional”

Very nice service, friendly staff, good location. Well worth spending a good weekend over there. Good value for money
Reviewed May 24, 2021

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3.0
Axelle
Couple

Bad service ”

The location is great.
The service was very poor. Actually the worst I ever experienced. Breakfast: you have to make coffee yourself they didn’t offered. There is not a single fresh fruit proposed. Very poor choice. No one...
Reviewed May 22, 2021

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10.0
Exceptional
Joe
Couple

The Hotel to be”

The view on the bridge and the Church. The location near the old town, the city centre, shops and restaurants. The little present in the room (chocolates). The choice of products (l’Occitane). The ...
Nothing
Reviewed May 17, 2021

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9.0
Exceptional
Alexander
Couple

Superb”

Location, room comfort.
Small room, staff in the restaurant, poor menu in the restaurant
Reviewed May 16, 2021

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10.0
Exceptional
William
Couple

Amazing experience, we’ll be back!...”

Atypical decoration, atmosphere, and Renaissance art style mixed with modernity. Wonderlful building, perfect location in city center, and amazing view on the river. In despite of the COVID situation...
Actually, nothing !
Reviewed May 13, 2021

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8.0
Excellent
Lyo
Couple

Very good”

View on the water Size of the room Bedding Kindness of the employees Location Terrasse for drinks and breakfast
Pricey breakfast
Reviewed May 11, 2021

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10.0
Exceptional
Diane
Couple

Exceptional”

One of the best hotel we went to so far. Great location, amazing view. The room was beautifully furnished and equipped. The view from the terrace was breathtaking. Many little gifts from the hotel ...
Reviewed May 10, 2021

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9.0
Exceptional
Elina
Solo traveler

Great hotel in the centre...”

Great location for a short stay in Luzerne, fantastic view of the river, comfortable room with all the basic amenities, and a good restaurant with delicious food
Nothing negative comes to mind.
Reviewed May 05, 2021

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9.6
Exceptional
Anonymous
Couple

Exceptional”

Amazing location, cozy rooms, very friendly staff! We will come back for sure!!
Reviewed April 22, 2021

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1.0
Pooja
Family with young children

Bad”

Ambience was nice and our stay was pleasant.
Room were little cosy.
Reviewed April 16, 2021

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8.0
Excellent
Sara
Couple

Very good”

Location was excellent. Staff was amazing. The view to the mountains and city of Lucern: speachless. The bedroom was quiet and nice to sleep. The breakfast was a bit expensive but good! Diner at hotel...
Reviewed April 13, 2021

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10.0
Exceptional
Patricia
Couple

Gorgeous hotel, perfect location”

Beautiful building, very nice ambiance, great location, restaurant is cozy and food is delicious.
Reviewed April 11, 2021

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10.0
Exceptional
Helen
Family with young children

Luxury by the lake ”

The hotel and its rooms are absolutely beautiful. It is perfectly situated on the River Reuss and you can see the Chapel bridge from the hotel. We paid for rooms with a river view which was worth the ...
Any extras are all a significant added cost but then the room rate is very reasonable. The breakfast menu and its costs are a little confusing.
Reviewed April 07, 2021

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9.0
Exceptional
Eric
Couple

Superb”

Very central, you can drive with your car to the front of the hotel: don’t be worried about narrow street and no car sign. Restaurant was good with view on the river. Nice Prosecco for apéro.
You should have nothing against golden decor.
Reviewed April 04, 2021

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10.0
Exceptional
Olga
Family with young children

Exceptional”

The hotel was fully booked and check in was delayed for 1.5 houres. With all restaurants closed due to Corona it was not very convenient for us considering we were trevelled with 5 y-o.
Reviewed April 04, 2021

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10.0
Exceptional
Brian
Couple

Exceptional”

Best hotel experience ever. The quality is meet the situation and the view is amazing. The employees are nice. Some delicate attentions. The restaurant is really good.
Reviewed April 01, 2021

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9.0
Exceptional
Jessica
Group

Best place to stay in...”

Everything was great. The challenge was more getting to the hotel by car. GPS was difficult to follow. We were even happier when we finally arrived!
Reviewed March 03, 2021

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10.0
Exceptional
Fokal
Couple

Exceptional”

Fantastic restaurant and friendly staff
Nothing
Reviewed February 26, 2021

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10.0
Exceptional
Wayne
Solo traveler

Exceptional”

Fantastic food and service from all the staff.
Reviewed February 16, 2021

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10.0
Exceptional
Eduardo
Couple

Amazing stay”

Everything
Nothing!
Reviewed February 15, 2021

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12345
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