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5 Apr 2023
Wednesday
5 Apr 2023
Wednesday
Restaurant, Hotel des Balances in Luzern
Suite - Bed, Hotel des Balances in Luzern
boats are docked at a dock in front of a large building, Hotel des Balances in Luzern
Lobby, Hotel des Balances in Luzern
Interior view, Hotel des Balances in Luzern
Interior view, Hotel des Balances in Luzern
Hotel des Balances

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9.1

Exceptional

2,361 reviews

2,361 reviews

View29
Housekeeping9
Food & Dining2

"Room very clean with good fresh smell."

Somporn

"The room is clean with superb view."

Yann

"The location is great and is less than 10 minutes from the train and boat station."

Eugene

"Very good location with lots of cafes and restaurants."

Geraldine

"The room was really spacious, we had travel adaptors provided, toiletries, chocolates and welcome drink!"

Charis
See map
See map

9.5

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Walkable places
Kornmarkt

60 m

Muhlenplatz

70 m

Coop City

70 m

Nadelwehr

100 m

Old Town Lucerne

110 m

Popular landmarks
Jesuitenkirche

160 m

Spreuer Bridge

210 m

Chapel Bridge

220 m

The Nine Towers

290 m

The Rosengart Collection

330 m

Closest landmarks
bestsmile

50 m

zahnarztzentrum.ch

50 m

City apotheke

60 m

Motoparkplatz

120 m

Regierungsgebäude

150 m

See nearby places

Hotel des Balances

Weinmarkt, Old Town, Luzern, Switzerland, 6004 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Old Town part of Luzern, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Chapel Bridge. This 4-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Sparkling clean

500 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Excellent view

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Luggage storage

Car power charging station

Bar

This property is in high demand!

4 travelers have booked today.

Value for money8.6
Location rating9.5
Nearest airportEmmen Airport (EML)
Distance to airport4.5 km

Rooms available at Hotel des Balances

Excellent
Room comfort & quality

8.5

Room photos and details
Junior Suite
...
  • Room size: 30 m²/323 ft²
  • River view
  • 1 double bed
Enter dates to see prices
Room photos and details
Suite
...
  • Room size: 50 m²/538 ft²
  • River view
  • 1 double bed
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Room photos and details
Double River View
...
  • Room size: 25 m²/269 ft²
  • River view
  • 1 double bed
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Room photos and details
Double Room with City View
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Room photos and details
Suite with Whirlpool, River View and Balcony
...
  • Room size: 50 m²/538 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Room photos and details
Junior Suite with Sofa Bed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 double beds
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Room photos and details
Triple Room with River View
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed and 1 single b...
Enter dates to see prices
Room photos and details
Triple Room with City View
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 single bed and 1 double b...
Enter dates to see prices
Room photos and details
Queen Room City View
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 queen bed
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Room photos and details
Double Room for Single Use with City View
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel des Balances?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel des Balances?

Parking options include a full-service valet for total ease.

Is breakfast offered at Hotel des Balances?

Start your mornings right, with the continental and buffet breakfast options offered at Hotel des Balances. Adults can enjoy breakfast offered with an additional charge of 32 CHF if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel des Balances?

Hotel des Balances features an on-site restaurant for your dining convenience.

Can business events be hosted at Hotel des Balances?

On-site venues and convenient event services make Hotel des Balances an ideal choice for hosting meetings. The 3 venues can accommodate up to 90 people.

What is the smoking policy at Hotel des Balances?

Hotel des Balances does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Hotel des Balances?

Restaurants including Valentino, Restaurant Balances and FONDUE HOUSE DU PONT are popular in Hotel des Balances’s neighborhood which is known as Old Town.

What popular shopping places are close to Hotel des Balances?

Shopping options in Hotel des Balances’s Old Town neighborhood include Luzerner Wochenmarkt.

What are popular attractions near Hotel des Balances?

Hotel des Balances’s location in the Old Town neighborhood makes it close to famous attractions including Old Town Lucerne, Jesuitenkirche and Kornmarkt.

What popular natural sightseeing spots are close to Hotel des Balances?

Hotel des Balances’s nearby natural sights include Pedaloverleih located in the same Old Town area.

See map

Explore the neighborhood

What people love about Hotel des Balances

  • 10

    Exceptional
    Cleanliness

    "Room very clean with good fresh smell."

    Somporn

    |

    January 8, 2023

  • 10

    Exceptional
    Cleanliness

    "The room is clean with superb view."

    Yann

    |

    November 7, 2022

  • 7.6

    Very good
    Location

    "The location is great and is less than 10 minutes from the train and boat station."

    Eugene

    |

    March 18, 2023

Property ranking|Compared to 162 Luzern properties
See all rankings
Cleanliness score
9.5/10
Cheapest price score
Room comfort score
8.5/10
Location score
9.5/10
Better than
96
%
of Luzern properties
Better than
96
%
of Luzern properties
Better than
95
%
of Luzern properties
Better than
94
%
of Luzern properties
Overall rating:

9.1

Exceptional
2,361 reviews
Cleanliness
9.4
Facilities
8.7
Location
9.5
Read all reviews >
What travelers say they love:
Rooms are a good size and balcony with river view are very n...
Paul from United Kingdom
Family with older children
More about Hotel des Balances

More about Hotel des Balances

Hotel des Balances

Whatever your reason for visiting Luzern, Hotel des Balances is the perfect venue for an exhilarating and exciting break away.
The superior services and facilities offered at Hotel des Balances will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes.
The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Hotel des Balances. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
Guests are guaranteed a comfortable stay while at Hotel des Balances. To enhance your stay, some rooms at the hotel come with air conditioning. The specially-designed rooms at Hotel des Balances offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Hotel des Balances, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Never let a day go wasted when you're at Hotel des Balances with all the activities and facilities provided. Test your skills! Get competitive with your travel group or other guests, at the hotel's hiking trails.


Around the property

While in Luzern, take some time to venture outside of Hotel des Balances. You're sure to want to visit Lion Monument located 840 m away, among the most sought-after photographs for anyone visiting Luzern. Learn about the city's art history with a day at Verkehrshaus der Schweiz located 2.3 km away, where you can see collections by famous artists.


Reasons to stay here

Spend less here on rooms than you would at 94% of other accommodations in the city.
This hotel's facilities score higher than 94% of accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 96% of accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.7

Most talked about facilities

View

13 mentions

Food & Dining

5 mentions

Breakfast

5 mentions

Housekeeping

4 mentions

Languages spoken
  • English
  • French
  • German
  • Spanish
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Hiking
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Kitchen
  • Restaurants
  • Room service
Services and conveniences
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car power charging station
  • Valet parking
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Electric kettle
  • Fan
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Balances
  • Cuisine: French, Mediterranean
  • Menu: Buffet

Location

Weinmarkt, Old Town, Luzern, Switzerland, 6004
Exceptional
Location

9.5

Airports
  • Emmen Airport (EML)
    4.5 km
  • Zurich Airport (ZRH)
    49.0 km
Public transportation
  • Luzern Train Station
    490 m
  • Gütschbahn Bergstation
    720 m
Hospital or clinic
  • bestsmile
    50 m
Shopping
  • Luzerner Wochenmarkt
    230 m
Convenience store
  • Migros Express
    370 m
Cash withdrawal
  • ATM
    150 m

What's nearby

Popular landmarks
  • Old Town Lucerne
    110 m
  • Jesuitenkirche
    160 m
  • Spreuer Bridge
    210 m
  • Chapel Bridge
    220 m
  • The Nine Towers
    290 m
  • The Rosengart Collection
    330 m
  • Lucerne Station
    460 m
  • Lion Monument
    850 m
  • Glacier Garden (Gletschergarten)
    920 m
  • Verkehrshaus der Schweiz
    2.3 km
Nearby landmarks
  • bestsmile
    50 m
  • zahnarztzentrum.ch
    50 m
  • City apotheke
    60 m
  • Kornmarkt
    60 m
  • Muhlenplatz
    70 m
  • Coop City
    70 m
  • Nadelwehr
    100 m
  • Old Town Lucerne
    110 m
  • Motoparkplatz
    120 m
  • Town Hall
    120 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 5-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 14:00
  • Check-in until: 00:00
  • Check-out from: 06:00
  • Check-out until: 12:00
Extras
  • Breakfast charge (unless included in room price): 32 CHF
The property
  • License Id / Local Tax ID/ Entity Name: 4,40 CHF
  • Non-smoking rooms/floors: yes
  • Number of bars/lounges: 1
  • Number of floors: 5
  • Number of restaurants: 1
  • Number of rooms : 56
  • Room voltage: 220
  • Year property opened: 1836
  • Most recent renovation: 2014
Parking
  • Daily parking fee: 33 CHF

Reviews of Hotel des Balances from real guests

Provided by verified guests of Agoda
9.0
/
10
Exceptional
From 368 reviews
Cleanliness9.4
Facilities8.7
Location9.5
Room comfort and quality8.5
Service9.3
Value for money8.6
High score for Luzern
Rating
9+ Exceptional (124)
8-9 Excellent (28)
7-8 Very Good (21)
6-7 Good (3)
<6 Below Expectation (6)
Time of the year
Mar - May (44)
Jun - Aug (30)
Sep - Nov (65)
Dec - Feb (43)

Show reviews that mention 

Showing 182 verified guest comments
12345
10.0
Exceptional
ploenpun from Hong Kong SAR, China
Family with teens
Triple Room with River View
Stayed 3 nights in January 2019

Perfect location, Beautiful view.”

The best thing about this hotel is the location. We got the triple roomwith river view and balcony. We had such beautiful view of Chapel Bridge and Church across the river . We can’t stop taking photo. Walking distance to everything. Chapel Bridge - 1-2 min Train station - with in 10 min Supermarket - within 1 min All shop and restaurant , attractions are there. Staff are friendly and helpful. Lobby a bit small but ok. แนะนำ โรงแรมนี้เลยค่ะ ห้องวิวแม่น้ำมีระเบียง วิวสวยมาก โบสถ์และ สะพานไม้ลูเซิร์น อยู่ตรงหน้าเลยค่ะ ไปทุกที่สะดวกเดินไปได้

Reviewed January 31, 2019

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10.0
Exceptional
Hui from Singapore
Group
Queen Room City View
Stayed 3 nights in April 2022

Perfect Stay”

The hotel room is very clean, the bed is comfortable, the staff is awesome and it is not far from Lucerne station. They gave a welcome drinks and chocolates! The shower pressure is great. Almost perfect if the view could be better but well, I booked too last min. And there is one flight of stairs to the hotel, so quite tedious if u have a heavy lugguage

Reviewed May 05, 2022

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10.0
Exceptional
Rick from United States
Couple
Double Room with River View
Stayed 2 nights in March 2022

Great Location, Great Service”

This hotel is in a perfect location-in the heart of old town, on the river. We asked for and got a river view room on the 4th floor. From the minute we stepped inside the hotel we were pleasantly surprised how high end the decor and interior were. We were checked in quickly and surprised again by the many little niceties. We were offered a couple of free drinks at the bar and chocolates every evening. The rooms are not large but they are packed with little extras. There is a coffee bar in the room and ours also had a lovely balcony. All in all we had a wonderful, memorable experience. We hope to be back soon!

Reviewed March 20, 2022

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10.0
Exceptional
yewon from South Korea
Solo traveler
Double Room with River View
Stayed 2 nights in October 2019

Recommended”

This place is highly recommended. Staffs are nice, place is maintained well, clean, it’s easy to find from the station and of course it’s walking distance. View from the hotel for the river and chapel bridge are also great. I would definitely stay here again. Oh, their welcome drink is pleasant as well:)

Reviewed October 11, 2019

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10.0
Exceptional
Tedra from United States
Couple
Suite with Whirlpool, River View and Balcony
Stayed 5 nights in November 2021

Dream vacation ”

My husband and I had the most amazing stay in Lucerne. Our room had a balcony that looked out at The Chapel Bridge and Mount Pilatus. Simply breathtaking. The room was very spacious with a seating area, in room whirlpool, steam shower and separate sauna. The staff were all very friendly and helpful! I didn’t want to leave. If I ever get the chance to go again, I will most definitely return to Hotel del Balances!

Reviewed November 13, 2021

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10.0
Exceptional
Tom from Australia
Couple
Queen Room City View
Stayed 1 night in December 2021

Beautiful hotel in an ideal location”

This was by far the standout hotel for our trip. We had a beautiful room overlooking the lake and gorgeous Lucerne. Reception and bar staff were both friendly and very helpful. Hotel des Balances was a wonderful experience and we look forward to returning.

Reviewed December 19, 2021

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10.0
Exceptional
Tracey from United Kingdom
Family with teens
Double Room with City View
Stayed 3 nights in January 2022

Lovely hotel, excellent location”

A really delightful hotel in a great location. Everything you need for a comfortable stay.

Reviewed January 16, 2022

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10.0
Exceptional
anita from United States
Family with teens
Triple Room with River View
Stayed 1 night in May 2022

Exceptional”

This was such a beautiful hotel with the most amazing views. Staff was wonderful from checking, bell hop, to restaurant. Thank you for an excellent stay in Lucerne Will be back!

Reviewed May 12, 2022

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10.0
Exceptional
Judith from United States
Family with teens
Double Room with City View
Stayed 1 night in February 2020

Little gem of a hotel in perfect location”

We stayed in Lucerne only one night en route from Zermatt to ZRH. A perfect stopover point, enchanting old town and lovely hotel. All in all, 10 out of 10

Reviewed February 11, 2020

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10.0
Exceptional
Darick from Thailand
Couple
Double Room with River View
Stayed 2 nights in April 2022

Wonderful boutique hotel”

- great room with river view - good location - must be careful if am travelling and driving, quite a confusing way to get into hotel. - worth the money and stay

Reviewed May 09, 2022

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10.0
Exceptional
Charis from Singapore
Group
Triple Room with River View
Stayed 1 night in March 2022

River view was great”

The room was really spacious, we had travel adaptors provided, toiletries, chocolates and welcome drink! All needs were met

Reviewed March 25, 2022

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10.0
Exceptional
Jitrawadee from Thailand
Family with young children
Suite
Stayed 2 nights in May 2022

Wonderful hotel”

Good location and comfortable room with a nice view of lake lucern

Reviewed May 30, 2022

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9.6
Exceptional
Lance from United States
Couple
Junior Suite
Stayed 5 nights in April 2022

Stop Looking and Book!”

Literally some of the nicest staff of any hotel we stayed at on this multi-country trip. We had the Junior Suite with a balcony overlooking the river, and the views of the mountains, lake, river and Chapel Bridge were absolutely stunning. Great base location to get anywhere in Lucerne (Lion Monument, Train Station, Old Town, Dining, etc). I can't recommend this place highly enough and if I ever find myself back in Lucerne, this is where I will stay again - no question.

Reviewed April 27, 2022

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10.0
Exceptional
Dr. from Germany
Couple
Double Room with City View
Stayed 2 nights in August 2021

Top Wochenende ”

Super Wochenende. Zentrale Lage. Frühstück direkt an der Reuss. Fantastisch! Personal super freundlich und serviceorientiert.

Reviewed August 23, 2021

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9.6
Exceptional
Cornelius from Singapore
Couple
Junior Suite
Stayed 1 night in March 2022

Cosy and accessible”

Absolutely loved the room and service here. Room was cosy, comfortable and extremely convenient to the train station!

Reviewed March 23, 2022

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10.0
Exceptional
Kelly from United States
Family with teens
Double Room with City View
Stayed 3 nights in July 2019

Exceptional”

great location . great bar. loved the Swiss

Reviewed July 31, 2019

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10.0
Exceptional
Laimei from China
Solo traveler
Double Room for Single Use with City View
Stayed 2 nights in March 2022

Super good ”

Location good View good Room good

Reviewed March 28, 2022

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10.0
Exceptional
Quinn from United Kingdom
Solo traveler
Double Room with River View
Stayed 2 nights in August 2020

Exceptional”

Excellent service, friendly staff, lovely location, extremely helpful

Reviewed August 31, 2020

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10.0
Exceptional
Stuart from United States
Couple
Double Room with River View
Stayed 3 nights in February 2022

Exceptional”

Great hotel, great location, great staff

Reviewed March 02, 2022

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9.6
Exceptional
Paul from United Kingdom
Family with teens
Double Room with River View
Stayed 2 nights in November 2021

Hotel”

Great location and friendly staff. Rooms are a good size and balcony with river view are very nice.

Reviewed November 04, 2021

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