8.4
Excellent
/10
(2,086 reviews)See what guests said
Highly rated by guests – 97% would recommend
Highly rated by guests – 97% would recommend
Housekeeping176
Food & Dining21
Breakfast11
See map
8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Popular landmarks
Firefly Roofdeck 70 m
Bottoms 90 m
Plan B 100 m
Rogues 140 m
Tribu Diwata 150 m
Ringside 180 m
Elorde Boxing Gym 200 m
Century City Mall 220 m
Bel-Air 2 Park 220 m
A. Venue Mall 240 m
Nearby landmarks
Robinsons Place Manila 5.04 km
National Museum 5.74 km
Rizal Park 5.76 km
Quiapo Church 6.21 km
Manila Ocean Park 6.32 km
Fort Santiago 6.37 km
San Agustin Church 6.41 km
Casa Manila 6.45 km
Manila Cathedral 6.73 km
Intramuros 6.97 km
Hotel Durban Makati

"I always stay here when I can get a special rate."

ian - July 5, 2018
Single - Bed Hotel Durban Makati
Interior view Hotel Durban Makati
Interior view Hotel Durban Makati
See all 61 photos
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Free Wi-Fi

Hotel Durban Makati

4875 Durban St. Corner Makati Ave. *PHP 1000/- Refundable deposit is required Upon check-in. Accredited Basic Quarantine Facility by DOH, DOT and BOQ., Makati, Manila, Philippines, 1210 - See map
  • Airport transfer

  • Located in heart of Manila

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Cheaper than 93% of all properties in Manila in the last 24 hoursCompared to 4,217 Manila properties at Agoda for various dates
Value for money8.5
Location rating8.7
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport5.9 km

Rooms available at Hotel Durban Makati

Very good
Room comfort & quality
7.9
Standard
...
  • Room size: 18 m²/194 ft²
  • No Windows view
  • 1 double bed
Enter dates to see prices
Triple
...
  • Room size: 26 m²/280 ft²
  • No Windows view
  • 1 single bed and 1 double b...
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Standard Classic
...
  • Room size: 18 m²/194 ft²
  • No Windows view
  • 1 double bed
Enter dates to see prices
Single
...
  • Room size: 16 m²/172 ft²
  • No Windows view
  • 1 single bed
Enter dates to see prices
Deluxe
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 double bed
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Suite
...
  • Room size: 24 m²/258 ft²
  • No Windows view
  • 1 double bed
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Deluxe Classic
...
  • Room size: 22 m²/237 ft²
  • Street view
  • 1 double bed
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Triple Room
...
  • Room size: 24 m²/258 ft²
  • Shower and bathtub
  • 1 double bed and 1 single b...
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Standard Classic Room with No Window
...
  • Room size: 15 m²/161 ft²
  • Shower
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Pullman Single Room with No Window
...
  • Room size: 12 m²/129 ft²
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Durban Makati?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Durban Makati?

Hotel Durban Makati is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1200 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service.

See map
Explore the neighborhood

What people love about Hotel Durban Makati

  • 9.2
    Exceptional
    Staff 

    "The staff are very polite and accommodating."

    Irene

    |

    December 28, 2018

  • 10.0
    Exceptional
    Staff 

    "Very good option for staff, courteous staff."

    Piyush

    |

    February 13, 2020

  • 9.2
    Exceptional
    Staff 

    "Everyone of the staff was super friendly."

    Davan

    |

    December 23, 2019

Property ranking|Compared to 4,217 Manila properties
See all rankings
Service score
8.8/10
Room comfort score
7.9/10
Location score
8.7/10
Cleanliness score
8.7/10
Better than
97
%
of Manila properties
Better than
97
%
of Manila properties
Better than
96
%
of Manila properties
Better than
96
%
of Manila properties
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Overall rating:
8.4
Excellent
2,086 reviews
Cleanliness
8.7
Facilities
7.5
Location
8.7
Read all reviews >
What travelers say they love:
The staff are great, corteous and professional.
Alfredo from Oman
Family with young children
More about Hotel Durban Makati

More about Hotel Durban Makati

Hotel Durban Makati, located in Makati, Manila, is a popular choice for travelers. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Hotel Durban Makati, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, 24-hour security, daily housekeeping, 24-hour front desk, luggage storage.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your purpose of visit, Hotel Durban Makati is an excellent choice for your stay in Manila.

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Most talked about facilities

Housekeeping
138 mentions
Food & Dining
34 mentions
Internet
34 mentions
Breakfast
8 mentions

What they offer

8.0
Very good

"Frontdesk was friendly on my first night there"

Joel

|

February 10, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Nearby restaurants

Filipino cuisine
Filipino cuisine
Vatel Restaurant Manila
3.3 km Filipino, French, Mediterranean
iBread
4.9 km Filipino
Hizon's Cakes & Pastries
5.5 km Filipino
Asian cuisine
Asian cuisine
Chicken Charlie
40 m Asian, Fast food
Seoul Galbi
170 m Asian, Korean
Pagstop Lounge
1.0 km Asian
Chinese cuisine
Chinese cuisine
Chin's Express
3.8 km Chinese, Fast food
Hap Chan Tea House
4.0 km Chinese
Caffe La Lotte Restaurant
4.4 km Chinese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Hotel Durban Makati from real guests

Provided by verified guests of Agoda
Agoda Reviews (2086)Booking.com Reviews (95)
8.4
/
10
Cleanliness8.7
Facilities7.5
Location8.7
Room comfort and quality7.9
Service8.8
Value for money8.5
High score for Manila
Rating
9+ Exceptional (426)
8-9 Excellent (165)
7-8 Very Good (225)
6-7 Good (51)
<6 Below Expectation (99)
Time of the year
Mar - May (255)
Jun - Aug (215)
Sep - Nov (229)
Dec - Feb (267)
All guests (2086)
All room types
All languages

Show reviews that mention 

Showing 966 verified guest comments
12345
9.2
Exceptional
Mark from United Kingdom
Solo traveler
Stayed 1 night in March 2016

Very nice, modern small hotel, caring staff. Just keeps getting better.”

I have stayed here many times. The reception area has been much improved since my last visit, so I assume the noise issues to the adjacent rooms have been sorted out. The stairs are also carpeted and before they were hard-surfaced and created a raket in rooms on the ground floor whenever anyone used them. I stayed in an internal suite this trip. It was very nice, spacious and clean as always, with a modern aircon unit that was also very quiet. I also had a fridge and tv. I received a complimentary piece of cake as well, being a returning guest. I only ate at the restaurant for breakfast, but they have a reasonable selection of items on the menu. There are plenty of places to eat nearby. The hotel has a modern, minimalist feel to it. The staff are attentive and professional. The management really care about this hotel. My only negative comments are the wooden unit under the basin was too wide, so you have to sit on the toilet at an angle! Also, there are no 'Do not Disturb' signs to use on your door. It's relatively nearby to the airport, so negotiating Manila's traffic hell to and from, is not too bad. Take a map with you or say it's between City Garden Hotel, Makati and P. Burgos, as no taxi driver I have used has heard of Hotel Durban or Durban Street. Enter from P. Burgos as Durban Street is one way, going out onto Makati Avenue.

Reviewed April 03, 2016
9.6
Exceptional
Emily from United States
Solo traveler
Single
Stayed 1 night in June 2017

Definitely Request Upper Floor Rooms”

I stayed at Hotel Durban twice during my short stay in Manila, in different rooms both times. The first time I was in a street-facing room on the 4th floor, and it was a wonderfully quiet refuge from busy Makati. The second time, I simply needed a place to crash overnight before heading to the airport, so I booked one of the single Pullman rooms and ended up on the main floor. It was very, very noisy (I believe there was a service entrance near the room) and I didn't get any sleep at all. I would definitely recommend this hotel if you can book a room on an upper floor (or main floor, if you're a very deep sleeper!) The hotel restaurant, Farfalla, is also lovely :) Very friendly and helpful staff, as well!

Reviewed July 07, 2017
9.6
Exceptional
Edwin from Philippines
Solo traveler
Deluxe
Stayed 1 night in May 2018

Consistent, consistent, consistent!”

I have been a guest of this place, I called home for the last 15 years or so. Every time I visit Manila, this is my home away from home. It used to be a mom & pop operation... It is so personalized the owner normally was in the vicinity everyday to see day to day operation. I am a unit owner in one of the condo hotels here in Makati and I still choose to stay in Durban. When I say "Clean" it's clean, I have to mention this, I have not seen a single cockroach in this place. Unlike some major 3/4 star hotels. Motiff is all white and brown, white means clean, squeaky clean. I couldn't wait to go home @ night to crisp new linen and a pleasant smelling room. Taste, Decor and interior has simple lines, minimal and impeccable. There was a transition of management to sir Anton from her mother. And so he kinda turned it to a Boutique Hotel. Everytime I visit there's always something new going on. There's a good restaurant and there's a tiny bakery. This place is one of my "Best Secret Hideaway"

Reviewed May 27, 2018
9.2
Exceptional
Mark from United States
Solo traveler
Standard
Stayed 2 nights in May 2019

Hidden Gem ”

I usually stay at the Oxford Suites when in Makati but wanted to try the Durban due to positive reviews. It was a great decision. I booked the standard first floor room since my GF was not with me and it was everything you need. A sparkling clean comfortable small room with a excellent shower at a budget friendly price. Being a American I thought the bacon and egg breakfast at the first floor restaurant was awesome. You can tell the ownership at this hotel is hands on and committed to the up keep of the property unlike other budget friendly hotels in the Phillipines.

Reviewed May 15, 2019
10.0
Exceptional
sally from United Kingdom
Family with teens
Triple
Stayed 12 nights in December 2018

A sparkling gem in Poblacion”

Great and quirky decor; the in-house restaurant is superb and the bakery run by the hotel makes the best bread in Manila. The room was quiet, clean with classy furnishings. The hotel is in an "edgy" part of Makati so the location is within easy walking distance of loads of places like Rockwell, Glorietta, Makati Med, Jazz and Century Malls. However the area is a little seedy after dark. If you like edgy, it's perfect and for the price utterly unbeatable! The staff were kind and very focused on security of the guests. It's a hotel stay which felt just like my Philippine experience - full of contrasts which complement appreciating each other.

Reviewed January 03, 2019
10.0
Exceptional
Jack from United States
Solo traveler
Deluxe
Stayed 1 night in December 2018

Stayed here for 40 days and only complaint was for the main manager ”

I stayed here for a total of 40 days and in the first 2 weeks of being here I accidentally booked a deluxe classic room instead of the deluxe room and when I approached the main manager. (An Asian lady) I asked if I could be transfered or a refund. She was very unpleasant and refused and then after we left she rerented my room out. Then when we came back because all the other hotels we're booked up we couldn't get back in our room. I continued to stay at Hotel Durban for the remainder of my stay which in total was 40 days. Still have the received an apology or any kind of accommodations. I will be writing the owner of the company when I get back. Great hotel but her taking advantage of me really left a bad mark on me and if you have any problems here it seems kind of helpless to deal with her being the main manager and the front face of the company. I spent $1600 here and I felt like it wasn't appreciated very much.

Reviewed December 13, 2018
9.2
Exceptional
John from Philippines
Solo traveler
Deluxe
Stayed 2 nights in September 2017

Good deal close to everything. ”

H. Durban is a small boutique hotel in a very popular area of Makati. It's near the bars, pubs, and restaurants and walking distance from century city mall. The room has everything you'll need including a safe and a fridge and the bathrooms are clean and big with hot showers. I got my room for 30 usd per night and was very satisfied. The only con would be the non sound proof door that let's you hear hallway noises and try to get a higher floor for less street level noise.

Reviewed September 12, 2017
8.0
Excellent
Mark from United Kingdom
Couple
Deluxe
Stayed 2 nights in June 2017

Nice Place”

I have stayed in Makati many times usually at Tune/Red Planet so this review is based on a comparison between the two. Durban require a 1,000php deposit on check in, fine by me. Check in was easy. Room a pretty good size (I was in deluxe) and came with hanging space, safe deposit box, decent TV and cable but not including many sports channels. Comfy bed, clean linen and towels. There is no hairdryer in room. I had read other reviews about Durban and one person commented on small shower, I thought he was joking as shower looked a good size to me.....but the problem is the shower door opens up into the cubicle and if you are anything more than average size it can be a tight squeeze getting in and out. Another complaint I have is the noise from other guests talking loudly in corridors (not really hotels fault) and the noise of people walking up and down on what appears to be wooden flooring, very loud. A nice hotel for the money.

Reviewed June 26, 2017
9.2
Exceptional
Jose from Philippines
Solo traveler
Single
Stayed 1 night in January 2017

What a surprise!”

I was really surpised when I checked in at Hotel Durban since I didn't expect a very professional front desk, courteous staff and a clean room with the price range they had. It's like checking in a 4 or 5 star hotel but minus the pricey rates. Aircon was cold, bed was comfortable and hot shower pressure was really great. Although the room and lobby was quite small, it really didn't matter as long as they maintain their low rate. I will definitely stay again at Hotel Durban!

Reviewed January 31, 2017
9.2
Exceptional
GREGORY from Philippines
Business traveler
Suite
Stayed 1 night in December 2017

Exceptional”

My first stay at the Durban and very clean and comfortable rooms, the whole facility was very clean and amazingly quiet for the position as it is near the red light main area. I have stayed in Makati and this area for work many times over the past 5 years but this was the cleanest and best priced facility so far. Well done Durban.

Reviewed December 10, 2017
9.6
Exceptional
Mark from United Kingdom
Couple
Deluxe
Stayed 2 nights in March 2017

Excellent hotel that keeps getting better”

I have stayed at Hotel Durban on a number of occasions over the last 4 years. It is a great hotel with excellent staff who are always polite and helpful. Past criticisms I have made about the standard rooms have all been acted upon and rectified. They have even added a lift since my last visit. The restaurant is reasonably priced, the standard rooms are more than adequate and the deluxe rooms are very pleasant. All rooms are kept to a high standard of cleanliness. The showers work correctly with plenty of hot water. WiFi works well. I thoroughly recommend this hotel.

Reviewed April 02, 2017
10.0
Exceptional
Cherilou from Philippines
Couple
Deluxe
Stayed 1 night in July 2017

Best choice always”

Durban is like our second home if we want to take a stress breather. The location is perfect. You cant deny that. Everything is accesible from grocery stores, spa, restaurants, mercury, 7eleven, malls etc. Their staff are very friendly, they can even remember that you stayed there before how nice is that. They are proactive in offering to get your bags, check if your ride has arrived. When you call frontdesk, they respond to your request right away. House cleaning is perfect too. I suggest though to update the channel list, the one printed on the brochure thing. Its really not a big deal. But it would nice if they print the new channels so we dont have to scan & just place it on top of the old one. The food is a bit pricey also but there are cheap restaurants near the hotel. Its fine. Overall still the best hotel to stay & the cheapest as well.

Reviewed July 19, 2017
9.6
Exceptional
Christopher from United States
Family with teens
Deluxe
Stayed 21 nights in April 2018

A small boutique Hotel with a big hospitality experience ”

It is a small boutique Hotel but with a 7 star type of service. All the staff are very helpful and they go extra mile to help us out. Me and my mom was taken care of like family, my mom was 78yrs old and mostly dizzy cause of the Philippine weather. The Hotel is always neat and clean. We stayed for 22 days and ate mostly at the restaurant downstairs. The food is very very delicious and not so pricey. Our favorites are the homemade ice cream and filipino breakfast. Ive stayed at many hotels from Mumbai to New Delhi, Dubai to Abu Dhabi, and local hotel is California, i think Hotel Durban has world class filipino hospitality. I am definitely coming back to the hotel. Special shout out to Allan and Kristina of Farfalla, to Reggie for the amazing help every where! To Raquel and Maria for keeping the rooms in order, to the Front Desk, Carmina, Echo, Jessica... and specially the most beautiful Marjorie who went extra mile for helping us. Thank you very much!

Reviewed May 13, 2018
10.0
Exceptional
Jack
Business traveler
Suite
Stayed 2 nights in November 2019

I always stay here and love it! Just a couple things to change ”

This place is by far the best place to stay in the area and I will always come back to Hotel Durban. The only thing I would change is... 1st thing is I was told I am not allowed to use the HDMI port on the back of the TV. They told me it is prohibited to use. Why?! The channels selection is not very good so I always bring netflix on my computer. Not really sure because every hotel I stay in, it's never been an issue before. Other than that i give this place a 5 star rating! Hotel Durban is the best and the staff is over the top professional! You'll never be disappointed with the cleanliness and staff! ❤

Reviewed November 15, 2019

Dear Jack, Greetings from Hotel Durban! You are always welcome here in Hotel Durban as it is your home already! We're more than glad to know that you love it here. Also, we will take note of your remarks regarding our television as we are continuously upgrading our facilities and amenities. Thank you for your kind review and we will look forward in your future stay with us! Best Regards, Hotel Durban

Responded May 26, 2020
Hotel Durban Makati
10.0
Exceptional
Craig from Philippines
Solo traveler
Standard
Stayed 2 nights in June 2018

I have stayed at Hotel Durban many times and it is my first choice of hotels in Manila. The staff is very friendly and helpful. The location is convenient for what I need to do. The restaurant serves very delicious food. As many places as I have stayed in Manila it is the best for the money and security.

Reviewed June 10, 2018
10.0
Exceptional
Michael from United States
Solo traveler
Deluxe
Stayed 2 nights in October 2019

Pleasureable stay”

I arrived at Durban to find that my room was upgraded with no extra charge. Nice hot showers, modern minimal styling, great value for the price, outstanding location....The only thing I see that is a slight negative is that there is no parking if you want to drive there.....It doesn't bother me that much because I usually don't drive in Manila.....

Reviewed October 18, 2019

Dear Mr. Michael, Greetings from Hotel Durban! Thank you for your honest review. We appreciate your time in letting us know your experience. Please be informed that all of our rooms with window has a fixed window glass which could not be opened for security and safety purposes. We are definitely excited to welcome you back when you visit our city! Best Regards, Hotel Durban

Responded May 15, 2020
Hotel Durban Makati
8.8
Excellent
Cherilou from Philippines
Couple
Deluxe
Stayed 1 night in April 2017

No second thoughts”

It was our first time to stay at durban. Our go to hotel are usually the hotels around it. After staying at durban i immediately have a change if heart. The staff were friendly, the rooms at 4th level were perfect. Its cheap & new. I like their shower & their sheets. I suggest you get the 4th instead of 2nd level, it was ok but the set up is like an old hotel something like that. The elevator was funny just because its so slow but it didnt bother me. The food was a bit pricey but there are other food options near the hotel.

Reviewed April 16, 2017
10.0
Exceptional
Amar from United States
Couple
Deluxe
Stayed 10 nights in January 2019

Just amazing hospitality and awesome service”

5 star hotels in the area cant match the level of service and friendliness of this place. The food here is amazingly good. Overall great service and consistent quality every time. Thanks again Durban staff. My top choice here in Makati everytime...

Reviewed January 31, 2019
8.8
Excellent
Rachel from United Kingdom
Couple
Suite
Stayed 1 night in February 2018

We stayed twice!”

We stayed at Durban for our first night in the Philippines before heading off to travel and immediately booked it for our last night too. We explored Manila a little during our stay and got around on taxi and tuk tuk so I can't really comment on the area. The hotel was really clean, excellent value for money, very spacious room and all staff very helpful.

Reviewed November 13, 2018
8.4
Excellent
Jude from Denmark
Couple
Standard
Stayed 3 nights in February 2018

Very centrally located”

The property is found in the almost center of Makati Business District. It is very close to the seedy part of the city. I do not mind about the scene, what I do like is, it is walking distance to many restaurants, shopping malls (Glorietta and Greenbelt Malls, Landmarks, SM, etc). The staff are friendly and are ready to answer queries, requests, etc. We stayed in this hotel twice during our holiday in the Philippines because of value-for-money and its location. It is close to TRUMP Tower Manila too ;-).Though, I must say that the first room that we have been given is quite dinghy-ish and it’s difficult to manoeuvre inside because of its odd shape. It is room 202. It is also close to the room where it stored all the hotel toiletries and stuff. The next holiday in the Philippines, we decided to book our accommodation on this hotel again because of the reasons mentioned above. I would highly recommend this property to friends, families and some people who are budget-conscious just like us.

Reviewed March 06, 2018
12345
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