Hidden Gem ”

I usually stay at the Oxford Suites when in Makati but wanted to try the Durban due to positive reviews. It was a great decision. I booked the standard first floor room since my GF was not with me and it was everything you need. A sparkling clean comfortable small room with a excellent shower at a budget friendly price. Being a American I thought the bacon and egg breakfast at the first floor restaurant was awesome. You can tell the ownership at this hotel is hands on and committed to the up keep of the property unlike other budget friendly hotels in the Phillipines.

Good location”

Pro: Off the main road so street noise is minimal. Located just around the corner from P Burgos St if that's your thing. 7-11 and ATM very close. 5 minutes walk to Supermarket, 20 minutes walk to the Greenbelt Mall. Cons: Like most hotels with the A/C unit on the balcony it can run and disturb your sleep.

Surprised but still good”

I return to this hotel with good feelings and same expectations. There was only one glitch during my stay this last visit. That was when me and my GF left the room for a few hours to shop and site see upon our return the room had not been cleaned. Yes we had the Clean Request card on door. We had to call for towel and toilet paper. This happened two days in a row. So upon our departure the third day I asked to front desk to notify its staff it was ok to clean room and we'd return within a few hours. It could be because our room was in the corner 310, so maybe the cleaning staff forgot it during its rounds days prior. Besides that ALL was well and satisfying as usually.

Another great stay”

I have stayed here a few times in the past, last time being a year ago. My stay was great again. Number one thing: From first moment staff are friendly and helpful (also had access to the details to show I had stayed here a year before even though it was a year ago) . All the staff are great and want to help. Will smile and answer any questions you have. The wifi is great and very quick. Big safety deposit box in room which can fit a laptop inside which adds to peace of mind: its a safe hotel anyway as the reception desk always acknowledge me when I come in, normally by name, meaning strangers probably cant get in anyway. It is in Makati near the bars so great place to stay if you want a pleasant, cheap hotel in that area. Sure I will stay again in the future.

Clean hotel, professionally managed,great food ”

This is one of the best if not the best owner run and managed hotel in this area. Rooms are clean and practical, food and services in the resto are 5 stars, and its consistent which is what sets this place apart from the big chains . Very much recommended....

Excellent”

Clean, good food and friendly service. Message to the owners: Could use an upgrade on the wireless APs on 3rd and 4rth floors as covrage is not optimum in all rooms, consider switching to Tri band AC APs with MIMO would solve the problem. Room 408 is dead spot.

It is strategic location but... ”

We stayed at makati when we arrived manila. We have good experience overall in the hotel although the room space is good enough for 3 of us. Unfortunately, we have a poor experience when we returned to the city and stay here again. We gave different room and it become smaller and only 2 beds ! we were given a simple and thin mattress without any preparation. Even we checked in late...

best service, clean room”

awesome service, clean room

One night stay. ”

Ground floor rooms are very noisy due to exuberant Filipinos chattering in a working area at the end of the corridor. The reception staff were quick to ask them to be quiet.

Just amazing hospitality and awesome service”

5 star hotels in the area cant match the level of service and friendliness of this place. The food here is amazingly good. Overall great service and consistent quality every time. Thanks again Durban staff. My top choice here in Makati everytime...

Great little hotel in Makati”

This is a little hidden gem in Makati with the best breakfast you could ever want. Rooms are small but functional and this is more than made up for by the location, staff and excellent food. Highly recommended.

Comfy, Relaxing, Best Location”

Great Restaurant has the best bacon and eggs breakfast, delicious. Also serves Great Authentic American Homemade Italian Food. Awesome Pizza I can walk 5 minutes to Century Mall or a casual 15 minute walk to Rockwell Powerplant Mall The area is loaded with restaurants and colourful life It is great Nice patio facing the street where smokers go or just nice to enjoy a glass of wine The Staff is better than family Singles, couples or families can feel safe and comfortable here.

Stayed here for 40 days and only complaint was for the main manager ”

I stayed here for a total of 40 days and in the first 2 weeks of being here I accidentally booked a deluxe classic room instead of the deluxe room and when I approached the main manager. (An Asian lady) I asked if I could be transfered or a refund. She was very unpleasant and refused and then after we left she rerented my room out. Then when we came back because all the other hotels we're booked up we couldn't get back in our room. I continued to stay at Hotel Durban for the remainder of my stay which in total was 40 days. Still have the received an apology or any kind of accommodations. I will be writing the owner of the company when I get back. Great hotel but her taking advantage of me really left a bad mark on me and if you have any problems here it seems kind of helpless to deal with her being the main manager and the front face of the company. I spent $1600 here and I felt like it wasn't appreciated very much.

Exceptional”

Good location with lots of restaurants nearby.

Martin”

Very good

All was perfect and in order.”

The only thing I missed was a swimming pool on the roof.

Renovate dnr”

If you're renovating and using chemicals and paints and cleaners, do not rent the rooms. It's toxic and unhealthy and causes serious respiratory injury. I had 2 reservations for me an for a friend the next day. I stayed over night and got ill from the odor with throat and lungs complications the next morning. My friend the next night had children and they could not stay even 1 hour in the room. They just checked out and booked elsewhere. 2 nights I paid for and got sick and left...horrendous experience.

Basic hotel for a reasonable price”

I stayed here because a friend chose it because it was cheaper than the Best Western next door. The location is good. The rooms are very basic. White walls, white linens, shower has one dispenser for soap to be used as body wash and shampoo. There is a flat screen TV but not a great selection of channels. The check in staff are nice but unfortunately they are forced to present you a list of infractions and penalties that you have to read and sign. Smoke, pay a fine. Tear a pillow case, pay a fine. Stain a sheet, pay a fine. Suddenly one doesn't feel as welcome. My room was on the ground floor. Early in the morning I was awoken by the sounds of staff talking and joking and laughing. I also heard sounds like someone trying to quietly open my door by trying different keys. There is no peephole in the door so I couldn't look out. My room had a lower floor for the doorway than the rest of the room, So I put the chair there to block the door. CCTV showed nothing but I do wonder what it was.

Always”

Only consider staying here for friendly staff, clean hotel, good service and value. Wish they had a swimming pool but that would probably raise price. There are other hotels around like Clipper, Royal Bellagio and Soho but I prefer here. Prices are getting higher so might need to consider other hotels to test their services vs Durban.

Best hotel in Area for the money ”

The staff is the best! So accommodating and nice! I love this place! The only complaint was when I accidentally picked the deluxe classic instead of the deluxe deluxe room. The main manager refused to give me a refund and we couldn't stay in the room because nothing was working. Wifi,phone, very noisy. The Deluxe Deluxe are super nic and the best but avoid the Deluxe Classic. After we couldn't get our money back. We checked out and then they rerented the same room to someone else , we couldn't find another hotel that day and called back to find out that the room had been rerented to someone else and we weren't allowed to come back that night. Very bad of the manager to do this and felt taken advantage of. Other than that this hotel is top of the line!! Just watch what you book. They are the same price so it's very confusing and deceiving online.