Excellent Place for Families!”

Absolutely enjoyed our stay at Hotel East 21 Tokyo! It is a bit of a commute from the Narita airport, about 80 mins. The hotel provides free shuttle bus service from Narita, however, we arrived just after the last shuttle departed (5:30pm). We had to pay for another shuttle which took us to Tokyo station and from there a taxi to hotel. East 21 offers free shuttle services to and from Disneyland and DisneySea which is about 20 mins away from hotel. Its a great location! close to a lot of attractions. What we loved most about East 21 was the grocery mart, restaurants, bakeries, coffee shops etc. connected to the hotel! I can't tell you how much of a convenience it was to be able to stock up our suite with drinks, snacks and food straight from the grocery mart! When we were too tired from a long day of touring... it was great to just have dinner at one of the many restaurants at the hotel! The staff was a delight, very helpful and friendly! They speak English well. We vacationed from late November to mid December and enjoyed every minute! We'll be back in Oct. 2015 and YES, we'll be staying at East 21 Tokyo!

Fantastic 4 Days”

I have stayed with East 21 Tokyo from Oct 28th-31, 2017 with my wife and my 5 years old daughter. First of all, all of the staff I met during the stay were extremely kind. All I can remember was their warm smile and attentive reactions when I need any help. Room was very neat and clrean. Especially for hot shower, I don't need to wait. There is a small plaza style area which has a big supermarket, 24 open convinience store, drug store and restaurants etc. I have enjoyed that place a lot. It was raining for 2 days so the plaza area made many things really easier. Also we could enjoy free shuttle services for Tokyo Disney Land and Toyocho station. There are some paid shuttles for Odaiba. We could come back to hotel well in the terrible rain with a small payment. I enjoyed taking photoes with my daughter with small Halloween costumes which were provided by East 21. This kind of small details made me and my family happy. Thank you and I would like to recommend East 21 Tokyo to anyone who wants to travel in Japan. Thank you so much~

Excellent value for money”

East 21 is an excellent hotel. The staff are helpful and polite. English is well understood. The rooms are comfortable and clean. They are small but this is typical of nearly all Tokyo hotels. Breakfast is a buffet, good enough to suit both Asian and International tastes, but check prices as charges increase usually on weekends. The fitness centre and spa is clean and well equipped but can be expensive depending on the day, typical of the variable rates that many Tokyo hotels charge. Pick the week days for lower prices. East 21's location is an 8 minute walk from Toyocho station (T14) on the Toyo Rapid rail line, an easy connection to the Keisei rail line which takes you to and from Narita airport. The hotel also has shuttle buses to both Narita and Haneda airports. Using the Toyo line, its easy to get to most locations around Tokyo city. Overall, Hotel East 21 is excellent value for money. While its not 5 star, its a good 3.5 to 4 star at a reasonable price.

Pleasantly surprised!”

Great. Was in Tokyo last summer, stayed at a similarly priced hotel, but had a wretched time. This time around I've had a great trip, and the hotel and its staff largely contributed to this. Japan, and Tokyo especially can be hard to manage if you're a foreigner. The hotel was inclusive enough and the staff informed enough that all the trouble one might otherwise experience were, in this trip's case, erased so that I could simply enjoy Tokyo for what it has to offer, without the numerous hassles that can easily snowball until they ruin one's experience. This will likely be true in your case too, so without doubt stay at East 21 Tokyo Hotel!

Great hotel located close to AgeHa”

I was researching hotels for New Years Eve/Day located close to AgeHa, and Hotel East 21 was one of the handful which could provide 3 beds in one room (there were 3 of us). The photos I saw of the hotel on the review page didn't do it justice...Hotel East 21 definitely deserves it's 4 star rating. The room we stayed in was a good size- bigger than the standard rooms for Japan, and the bathroom was well stocked with amenities (ie. toothbrushes, comb, etc). I brought my laptop along and at the front desk upon check in they provided me the WIFI connection box and setup instructions. Getting a cab was no difficulty at all and the breakfast buffet included made to order eggs/omlettes. Check in was a breeze and customer service was excellent- highly recommended

Great Hotel for great price! ”

The hotel is very nice, rooms are always cleaned and replenished our towels everyday even bathroom supplies. Our room is at the 14th floor overlooking the Tokyo Skytree. Staffs was so courteous. It is is so near to Toyocho subway going to tourist major attractions. station. There are grocery stores, pharmacy, Burger King, subway, other Japanese restaurants for those who didn’t avail the breakfast like us.. There are other cheap Japanese restaurants with great price too. They offer airport shuttle but price is a little expensive but comfortable. Opted to take a subway for a cheaper price.. Thank you again and will recommend Hotel East 21 to our friends.

Amazing hotel, friendly staff, delicious breakfast”

We had the best time in hotel east 21. The hotel is conveniently located near the tube station just about 10 min walk. I booked the semi- double room but they upgraded us to a double on the 11th floor with a view of the whole city and the Skytree. We didn’t opt for breakfast, but on the second day we decided to try it and it was so delicious. There’s a big selection for vegetarians and the food was very fresh and yummy. The hotel staff was extremely polite and friendly and always went above and beyond to help us. We used the Disney shuttle every day and also booked airport shuttle tickets through them. The process was simple and smooth. I would definitely recommend this hotel to all of my friends visiting Tokyo next year. Our stay couldn’t have been better.

SouqBazaar Stay at East 21 Hotel Tokyo”

My Business partner and i had a late check in due to the late arrival of the flight to Tokyo Narita Airport. I was a bit anxious at first being my first hotel online booking experience however there were absolutely no issues with checking in, a very smooth transition. We had an amazing view which made work more enjoyable, surrounded by great places to eat within walking distance and great value.Top notch customer service. I fully recommend this Hotel is a great stay. My one issue is that it is very far from places like Shibuya, Shinjuku, Ropongi, Shinagawa , Akihabara etc would cost you around 5000 yen cabbing it to these places,however the train station is a mere 10min walk away from the hotel. My rating for the Stay at East 21 Hotel 9/10.

Nice and Comfy”

The room was surprisingly spacious, spaces were very well utilized. Beds were comfortable and we fell asleep quickly. Plus, we got a room on 21st floor, which has a fabulous view of the Skytree as well as the areas around. Friendly and thoughtful staffs, they even prepared towels for those who got in caught in the rain (it was raining heavily by the time we arrived at the hotel.) Definitely a pleasant stay at Hotel East 21 Tokyo.

Slightly overpriced”

Stayed 5 nights with Hotel East 21. The breakfast was quite lacking with very limited spread. Location was also quite far from train stations and you would need to take a bus there - though the frequency was high enough to not become a major inconvenience. There are supermarkets, restaurants, and convenience stores within walking distance so that is a plus. The rooms comes with a splendid view of the Tokyo cityscape and the Skytree is clearly visible. Other than that the room was fairly standard. The only main drawback is the price is slightly on the higher side.

Nice hotel...”

We stayed at Hotel East 21 with 2 children. We were very comfortable, rooms were clean, and hotel staff was very nice. Shuttle service helped a lot getting to/from the airport, Disney, and the Toyocho Station. You can access everything in Tokyo from Toyocho Station. I found this hotel from a friend that previously stayed, and I will definitely stay there again.

Cozy Neighborhood and Down to Earth Staff”

Located near Toyocho Station. Popular destinations is just a train ride away but at the same time near not-so-touristy establishments. Sunamachi Ginza is just a bus ride and a few minute walk. Koto City is a very much underrated area in Tokyo. You can enjoy both the old and the new. The hotel itself has a nice view of the Skytree, quiet, and relaxing. Sometimes we even ask ourselves if we're the only ones at the hotel. The staff is very much accommodating to all our requests. The cleaners are very much hardworking. Expect a clean room everyday, complementary water and morning tea to start your day. The round trip bus is a plus but taking the train is quite easy. Even much faster. You can catch the shuttle to the nearest station in the morning but you can always take the bus to the station if you're carrying lots of luggage. After check out, we left our luggages with them and even offered to refrigerate the pudding in our thermal bag. Definitely coming back here on our next trip!

Tokyo for a week”

My mom and I stayed in Hotel East 21 for a week and we were delighted. The front desk informed us that they upgraded our room when we checked in. The view from our room was stunning even if it's not the skytree view. The hotel has a shuttle service to Toyocho station with specific schedule but we don't mind at all. There are 7-11 store on the way to the hotel from the train station. Overall, we enjoyed our stay at Hotel East 21 and will recommend to family and friends.

Good value for money”

Too late to book the hotel for my family trip hence my only choice left is Hotel East 21, which I found out I got a bargain. It has suttle bus to Disney land everyday and it's "Free"! Had the best Sushi in Tokyo at the plaza under the hotel. The set back is the location. it's in Koto and has 10 mins walk away from the Toyocho Subway station. It kills you when you are exhausted from a whole day walk and really have no energy to finish the last walk. Also, the hotel only has free shuttle bus to the subway in the morning not after 12 oclock. I think hotel should consider this and add a pick up service too on the way back from Subway station. Other than this, Hotel East 21 is a good choice if you are going to Disney Land.

Great location, live like a local.”

Hotel East is located in the Koto area and relatively close to the Tozai metro line. Though I did not dine at the hotel, there a many options on their room service as well as their restaurant menu. Great price for a solo travel on a budget. There's a supermarket in the plaza of the hotel...I was in heaven. I got to try many grocery items as well as maintain my healthy fruit and veggie diet. Ai des.

tokyo skytree view!”

the availability of airport shuttle from lobby is misleading - there are only two shuttle timings. one in the morning and the other at about 2.40pm. booked this hotel originally because of the direct airport shuttle, but ended up having to spend more booking a private airport transfer. not the best location - nearest metro is on the tozai line, toyocho, which while connecting one sufficiently to the rest of tokyo, isn't very helpful for those hoping to use the last 1/2 days of their JR passes. Not many food/shopping options around either, but those restaurants sharing the podium block of the hotel should suffice and will not cost you an arm and leg with a range of choices available. wifi is also not readily available- but a wifi router is available from the bell desk for free rental. But best thing, and a total surprise, is the fantastic view we got on the 16th floor of the tokyo skytree. worth the slightly dated furnishings and oddly squishy bed. this is a hotel best suited for those who want to travel east tokyo/ heading for an early flight to the airport/ going to disneyland

Great hotel. ”

Hotel East 21 is a great hotel with a very helpful staff. My only complaint is I didn't feel it was overly accessable to get to without a car. To their credit, they provide a free shuttle bus to the nearest subway station. However, and this could have been my fault, I was unable to get the shuttle back to the hotel, leaving me to walk 15 minutes from the subway to the property. Overall I would call this a great hotel for business trips and conferences, slightly less so for someone whose goal is to travel around the city.

Great Hotel Esp if Going Disneyland”

The hotel is spotlessly clean and homely. The staff were extremely helpful and proactive, living up to the Okura standard. Our hotel rooms had fabulous views overlooking the Skytree. We didn't spend much time in the hotel as we were at Disneyland most of the time. Being a good neighbour hotel, it offers free transport to Disneyland, but book online as early as possible as that is the main draw of the hotel. There are several eateries just below the hotel, a supermarket and a Y100 shop. The supermarket sells cooked food at very decent prices, with discounts in the evening. We bought those food at 930am and they were piping hot and really tasty. There are two 7-11 equivalent shops about 3 min across the street, in case the eateries have all closed by the time you return from Disneyland. We had thought there was a connected shopping centre, but there isn't one much to our disappointment. Nonetheless our basic needs were met and we didn't have much time to shop anyway.

Wonderful stay - really enjoyed it.”

We have a thoroughly enjoyable time at Hotel East 21 Tokyo. The room was lovely and the staff were very friendly - could not have asked for more. Thank you for a great experience.

Helpful Staff and Comfortable Room”

My stay at Hotel East 21 Tokyo was generally pleasant. The staff were friendly, helpful and professional. The room was clean and comfortable too. However, one point to take note is the location of the hotel. It is quite a distance by walking from the nearest metro station, and it is far from most of the action in downtown Tokyo.