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Hotel Elephant Park
Superior Double Room with River View and balcony, Hotel Elephant Park in Pinnawala
a baby elephant in a pool of water, Hotel Elephant Park in Pinnawala
Interior view, Hotel Elephant Park in Pinnawala
Interior view, Hotel Elephant Park in Pinnawala
a woman is taking a picture of a river with her camera, Hotel Elephant Park in Pinnawala
a woman standing next to a group of elephants, Hotel Elephant Park in Pinnawala

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8.3

Excellent

979 reviews

979 reviews

See map
See map

9.4

Exceptional

Location rating score

Exceptional location
Parking
FREE
Nearby landmarks
Pinnawala Elephant Orphanage 230 m
Pinnawala Zoo 670 m
Bandaranaike International Airport 56.9 km
Ratmalana Airport 76.5 km
Sigiriya Airport 82.2 km
Anuradhapura Airport 111.7 km
Ampara Airport 137.4 km
Mattala Rajapaksa International Airport 138.6 km
Koggala Airport 145.5 km
Weerawila Airport 149.3 km

Hotel Elephant Park

pinnawela,rambukkana,, Pinnawala, Pinnawala, Sri Lanka - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Pinnawala part of Pinnawala, this property puts you close to attractions and interesting dining options. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

Highlights

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Air conditioning

Bar

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Golf course [on-site]

Swimming pool [outdoor]

Front desk [24-hour]

Check-in/out [express]

Value for money8.0
Location rating9.4

Rooms available at Hotel Elephant Park

Superior Double Room with River View and balcony
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  • Room size: 37 m²/398 ft²
  • River view
  • 1 super king bed
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Deluxe - Deluxe Garden View Room
...
  • Room size: 147 m²/1582 ft²
  • Garden view
  • 1 super king bed
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Deluxe Triple Room
...
  • Room size: 20 m²/215 ft²
  • Garden view
  • 1 single bed and 1 double b...
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Deluxe Double Balcony River View
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  • Room size: 85 m²/915 ft²
  • River view
  • 1 double bed and 1 queen be...
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Superior room with Garden View and Balcony
...
  • Room size: 129 m²/1389 ft²
  • Garden view
  • 1 king bed
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Superior Double Room Garden View
...
  • Garden view
  • Non-smoking
  • 1 king bed
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Deluxe Family Room with Balcony - River View
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  • Room size: 33 m²/355 ft²
  • Shower
  • 2 queen beds
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Superior Double Room with Garden View and Balcony
...
  • Room size: 37 m²/398 ft²
  • Balcony/terrace
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Family Room with Lake View
...
  • River view
  • Balcony/terrace
  • 1 super king bed
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Deluxe Double Room
...
  • Room size: 19 m²/205 ft²
  • Shower
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Frequently asked questions

What time is check-in and check-out at Hotel Elephant Park?

Check-in is from 02:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to Hotel Elephant Park?

Hotel Elephant Park is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 60 LKR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hotel Elephant Park also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Elephant Park has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Pinnawala with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Hotel Elephant Park?

Start your mornings right, with the continental and buffet breakfast options offered at Hotel Elephant Park. Adults can enjoy breakfast offered with an additional charge of 833 LKR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Elephant Park?

Hotel Elephant Park features 2 on-site restaurants for your dining convenience.

What restaurants are nearby Hotel Elephant Park?

Hotel Elephant Park is located in Pinnawala, famous for good restaurants such as Cafe Channa Pinnawalla and Hotel Elephant View Restaurant.

What are popular attractions near Hotel Elephant Park?

Guests at Hotel Elephant Park can easily visit Pinnawala Zoo located in the Pinnawala area.

What popular natural sightseeing spots are close to Hotel Elephant Park?

Hotel Elephant Park is located in the Pinnawala area, which is famous for natural sightseeing destinations such as Pinnawala Elephant Orphanage.

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Explore the neighborhood

What people love about Hotel Elephant Park

  • 9.6

    Exceptional
    Location

    "Excellent location;"

    Kasun

    |

    November 22, 2021

  • 8.8

    Excellent
    Location

    "The best location for this purpose, room was good."

    INNA

    |

    February 23, 2020

  • 9.2

    Exceptional

    "Good service"

    lakshan

    |

    August 10, 2022

Overall rating:

8.3

Excellent
979 reviews
Cleanliness
7.6
Facilities
7.5
Location
9.4
Read all reviews >
More about Hotel Elephant Park

More about Hotel Elephant Park

Hotel Elephant Park

Take advantage of a wealth of unrivaled services and amenities at Hotel Elephant Park. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Pinnawala can be assisted with car hire and shuttle services available.
Parking is provided free of charge for guests. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundry service offered at Hotel Elephant Park. The hotel's room service will make staying in a great choice.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The specially-designed rooms at Hotel Elephant Park offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Hotel Elephant Park, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Throughout the day, you can enjoy the activities offered at Hotel Elephant Park. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Reasons to stay here

Spend less here on rooms than you would at 93% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 87% of accommodations in the city.
This accommodation beats more than 87% of competition in the city on room comfort.

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Amenities and facilities

Very good
Facilities

7.5

Most talked about facilities

Breakfast

10 mentions

Food & Dining

8 mentions

Housekeeping

8 mentions

View

6 mentions

Languages spoken
  • English
  • Sinhala
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Golf course [on-site]
  • Pool with view
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Currency exchange
  • Elevator
  • Ironing service
  • Laundry service
  • Meeting/banquet facilities
  • Shops
  • Smoking area
  • Terrace
For the kids
  • Family room
  • Kids meal
Access
  • Check-in/out [express]
  • Check-in/out [private]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Clothes rack
  • Free bottled water
  • Non-smoking
  • Shower
  • Toiletries
  • Towels

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Italian
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site
Restaurant
  • Cuisine: Asian, Cantonese
  • Menu: Buffet, A-la-carte

Location

pinnawela,rambukkana,, Pinnawala, Pinnawala, Sri Lanka
Exceptional
Location

9.4

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until13:00
Getting around
  • Airport transfer fee60 LKR
  • Travel time to airport (minutes)120
Extras
  • Breakfast charge (unless included in room price)833 LKR
The property
  • Number of floors5
  • Number of restaurants2
  • Number of rooms 12
  • Room voltage230
  • Year property opened1998

Reviews of Hotel Elephant Park from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness7.6
Facilities7.5
Location9.4
Room comfort and quality7.3
Service7.9
Value for money8.0
High score for Pinnawala
Rating
9+ Exceptional (52)
8-9 Excellent (33)
7-8 Very Good (44)
6-7 Good (27)
<6 Below Expectation (29)
Time of the year
Mar - May (41)
Jun - Aug (46)
Sep - Nov (29)
Dec - Feb (69)

Show reviews that mention 

Showing 185 verified guest comments
12345
9.6
Exceptional
Melissa from United States
Couple
Deluxe Double Balcony River View
Stayed 1 night in August 2019

Great stay ”

Hotel was nice. Staff was very friendly esp. the breakfast staff. Con: I would warn guests about the locals soliciting money from tourists to feed the elephant. I felt threatened for my life when a local man demanded $50 USD for some fruits he gave us to feed the elephant. He never mentioned a fee until after we fed elephant and during this time, no one seemed to be around to protect us. I wish I knew to watch out for him.

Reviewed August 08, 2019

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9.6
Exceptional
Kasun from Sri Lanka
Couple
Deluxe - Deluxe Garden View Room
Stayed 1 night in November 2021

Satisfied stay”

Excellent location; great staff and wonderful service. The food was good. Recommended for a short stay.

Reviewed November 23, 2021

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10.0
Exceptional
dechbut from Thailand
Couple
Deluxe Double Balcony River View
Stayed 1 night in April 2019

Exceptional”

very good services good food

Reviewed April 19, 2019

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9.2
Exceptional
Natalie from United Kingdom
Couple
Superior Double Room with River View and balcony
Stayed 1 night in March 2019

Front row seats to the elephants”

The deluxe balcony room was lovely and the views were incredible. We enjoyed the food and the staff were more than helpful.The fact that you can only check in after 4pm is frustrating.

Reviewed March 24, 2019

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9.2
Exceptional
Dardo from Germany
Couple
Deluxe Double Balcony River View
Stayed 3 nights in November 2019

Perfect place for watching and enjoying Elephants bathing all day in the river!”

Nice food and very friendly staff. We stayed 3 nights.

Reviewed November 10, 2019

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8.8
Excellent
INNA from Cyprus
Couple
Deluxe Family Room with Balcony - River View
Stayed 1 night in February 2020

The best to watch elephants”

Stayed 1 night to watch elephants. The best location for this purpose, room was good.

Reviewed February 23, 2020

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7.6
Very good
Ashee from Sri Lanka
Family with young children
Deluxe - Deluxe Garden View Room
Stayed 1 night in March 2021

Improvements needed!”

Shower is malfunctioning. Doors and glass partitions are damaged. AC is too old. Welcome of the guests by staff is also should be improved. But servicing during stay was really good

Reviewed March 31, 2021

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8.0
Excellent
RRenuga from Malaysia
Family with young children
Superior Double Room Garden View
Stayed 1 night in August 2019

Very nice stay”

Very nice hotel & friendly staffs

Reviewed September 02, 2019

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6.8
Good
fiona from Australia
Group
Deluxe Double Balcony River View
Stayed 1 night in March 2019

Great location ”

We stayed a night as it worked out cheaper to stay than just a day trip The hotel was in a great location looking out over the river .. we spent many hours sitting on the balcony watching the elephants bathing in the river The room itself was average could do with a good clean the bathroom was fairly newly renovated One big advantage of staying is that the elephants are brought down to the river early in the morning and late in the afternoon when all the day trippers have gone The place doesn’t have a pool but they are building one now but we wandered next door and paid to use the pool Breakfast was your normal buffet Asian and western and we found it satisfying

Reviewed March 27, 2019

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4.8
Broji from Singapore
Family with young children
Deluxe Family Room with Balcony - River View
Stayed 1 night in July 2019

Room was lodge motel quality.”

Room was below average quality. Good location. Breakfast was average. No pool.

Reviewed July 10, 2019

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9.3
Exceptional
Anton from Hungary
Couple
Deluxe Double Balcony River View
Stayed 1 night in January 2014

Best location to see the bathing elephants”

Best location to see the bathing elephants, very good quality rooms, television, big sized room

We stayed at the hotel one night to see the local attraction - the bathing elephants from the orphanage. This proved to be a very good decision - to visit the orphanage you need to buy pretty expensive tickets (20 USD per person), and they ask for the tickets even if you want to go to the riverside when the elephants are going there for bathing. With the hotel you have the best spot available to see the bathing elephants and you don't have to pay for the tickets of the orphanage. At the same time the quality of the room is pretty good, very clean, new and the size was also good. They have a great restaurant on the terrace with spectacular view on the river and the elephants and the selection is quite OK. However the prices are twice higher than normally in Sri Lanka. At the same time we weren't really satisfied with the staff at the hotel. We had a feeling that for everything they do they wanted to get money in reward, otherwise they wouldn't help. And when we asked some basic things from them (how to get to a railway junction in the near city to catch the train to Anuradhapura) none of them knew the answer, which was strange. Anyway, the location is very good and room was also great, so among other hotels near the elephant orphanage, I would definitely recommend this one.

Reviewed February 01, 2014

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9.7
Exceptional
Hebe from United Kingdom
Group
Deluxe Double Balcony River View
Stayed 1 night in February 2013

Best hotel ever!! Especially if you love elephants”

Watching the elephants bathe in the water plus the manager was so helpful and sorted out our trips!

this hotel is amazing....the rooms are clean, have wifi and sky television and a clean bathroom but to be honest i wouldn't have cared if they didn't. the thing that makes staying here so special is naturally the elephants!! the hotel looks over the river where the elephants wash 3 times a day and to get there they walk past reception. they stay for two hours and watching them is just mesmerising. an added bonus was the quality of the service at the hotel and the rooms and food. the manager was so helpful- when we arrived he asked whether we knew what we wanted to do yet and we said that we wanted to ride an elephant somewhere so he showed us our room and arranged for a tuktuk to come in half an hour so that we could do it and be back for 2 when the elephants walked down to bathe. he came with us and waited for us to finish our ride then came back with us in the tuktuk! couldn't reccomend staying here more. and also the hotel is at the end of a street which stretches from the road to the river (river end obviously) and the street is full of local shops selling postcards, clothing, handicrafts, souvenirs and naturally everything elephant!! there are two shops which sell elephant dung paper and other books etc made from the dung and they show you the process too!

Reviewed February 27, 2013

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9.7
Exceptional
Seevaratnam from Australia
Family with young children
Superior Double Room Garden View
Stayed 1 night in December 2015

Memorable Stay”

Comfortable beds, cleanliness and location

Excellent location to watch bathing elephants. Courteous staff. Stayed in a river view room. Enjoyed the soothing sound of Maha Oya flowing on the granites throuout the night. If pop up come to upgrade, please do not accept. If clicked, your bookings will actually downgraded for an additional $12 to a garden view room. Careful to select the river view rooms. I am lucky that for an additional $10, my downgraded room was upgraded to a river view room. Thanks for the manager and receptionist both are extremely helpful. Missed the Sri Lankan traditional hopper breakfast that should be booked 12 hrs in advance. Nevertheless staff gave me a rice and fish curry breakfast, that was bloody good. Western breakfast is pretty ordinary. Staff are helpful and made my stay comfortable. Rather than paying $20/person entrance fee to the elephant sanctuary, visitors could get all the excitements in watching the elephants from the hotel. Nothing much to see inside the sanctuary anyway. Major attraction is elephant bath at the river.

Reviewed December 19, 2015

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10.0
Exceptional
Gerilyn from United States
Solo traveler
Deluxe Triple Room
Stayed 1 night in August 2014

Excellent ffor the price”

Location for elephant orphanage, nice room, staff great

Hotel overlooks river where elephants are bathed twice a day. Unfortunately heavy rains day before our stay made river too dangerous for this while we were there. But hotel is an easy walk from the orphanage, and we saw plenty of elephants there. Feed them by hand with a few exra rupees, stay as long as you like taking photos. Open restaurant overlooking river was breezy and pleasant, so we enjoyed dinner there. Food good and not too expensive. Free breakfast was good for the price, choice of menu items hot and cold. Staff very friendly and helpful. Would love to stay again someday.

Reviewed August 19, 2014

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9.3
Exceptional
alistair from United Kingdom
Couple
Deluxe Double Balcony River View
Stayed 3 nights in February 2012

Change of hotel”

Fantastic view

we moved to the kandyan bungalow in kady from hotel elephant park on 2/13/2012 this was a lovely small hotel on the top of a hill overlooking kandy. the room was extremely comfortable and the staff could not have been more attentive it was a pleasure to stay here and we will return to this hotel in the future

Reviewed February 23, 2012

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9.0
Exceptional
choo from Malaysia
Family with teens
Deluxe Triple Room
Stayed 1 night in November 2012

Lovely hotel next to an elephant sanctuary”

Close encounter with dozens of elephant

We were very glad to have started our tour of Sri Lanka by first visiting this hotel which is near to Kandy, instead of wasting time in traffic jam travelling south to Colombo. We arranged with the hotel to pick us at the airport. Very friendly driver, who also acted as tourist guide! We are so pleased with him that we also engaged him to drive us to Kandy the next day. The hotel is strategically located next to the river whereby dozens of elephant come to bath twice a day, from 10-12 noon, and again from 2-4pm. This is the best site to view the cute elephants in action.

Reviewed November 11, 2012

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10.0
Exceptional
Lee from United States
Family with young children
Stayed 1 night in July 2012

Amazing views and lovely restaurant”

Elephants, view, clean and very comfortable rooms

We didn't feel the photos on Agoda did the hotel justice so were pleasantly surprised how nice it is. The restaurant is open air and feels like being in a tree house overlooking the river where we watched people washing their clothes and selves, then the next day seeing the elephants come down the road next to the hotel and into the river where we watched them bathe and frolic about as we had our breakfast. it was very special.

Reviewed July 21, 2012

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10.0
Exceptional
Anton from Finland
Solo traveler
Deluxe Double Balcony River View
Stayed 7 nights in February 2014

Spectacular stay in Hotel Elephant Park”

Staff, views and elephants

We stayed at the hotel for 7 days and the experience was unique. The hotel room was very clean and even modern. The air conditioning in our room worked flawlessly. The hotel is located just incredibly beautiful area and the views are spectacular. There are elephants in surroundings of the hotel bathing every day, which is the highlight. The staff are genuine and friendly, and it was pleasure to meet them. The food was also excellent. I highly recommend this hotel to anyone and we will miss there.

Reviewed February 16, 2014

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10.0
Exceptional
Lee from United States
Family with teens
Deluxe Triple Room
Stayed 1 night in July 2012

Overlooking river where the elephants bathe”

Excellent location, clean rooms, nice open air restaurant

In reality, the place is much nicer then the Agoda photos so we were pleasantly surprised. 5 minute walk to the elephant orphanage to see them being fed before they walk down the street past this hotel and into the river where you can have breakfast while looking down at them bathing and frolicking.

Reviewed July 14, 2012

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8.3
Excellent
Johan from South Africa
Family with young children
Deluxe Triple Room
Stayed 1 night in July 2013

A must visit when in Sri Lanka. ”

Elephants right by hotel. Great food. Best seat in the house to view elephants bathing in river.

We booked 2 rooms but only 1 room had hot water and a working Aircon. The food however was the ebst we had in Sri Lanka. The hotel management team made up for the lack of hot water and AC by providing free of charge an extra room on the day of our departure so we could store our luggae and have alast minute shower for a late afternoon departure. Of the 6 places we stayed in Sri Lanka, this hotel was certainly the best in terms of food, facilities, value for money, customer service and just being a fantastic place to view the elephants bathing in the river by the hotel. I would go back there again and recommend it to anyone.

Reviewed August 04, 2013

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