The rooms are very clean with great service and perfect morning views of the elephants
Rebecca | January 21, 2018
Staff was very friendly esp.
Melissa | August 8, 2019
The location is perfect.
Rebecca | January 21, 2018
Hotel was nice.
Melissa | August 8, 2019
Free Wi-Fi in all rooms!
|Value for money||8.0|
Check-in is from 4:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.
Hotel Elephant Park is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of LKR 60. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hotel Elephant Park also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Hotel Elephant Park has a car park available for guests. Car parking is free for guests. If you're looking for an easy way to get around Pinnawala with private transportation, the hotel can arrange car rental for you.
Hotel Elephant Park is not 100% smoke-free. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
"The best location for this purpose, room was good."
February 23, 2020
"The location is perfect and the food is tasty"
June 2, 2018
"Perfect location and worth the money."
September 13, 2018
If what you're looking for is a conveniently located hotel in Kandy, look no further than Hotel Elephant Park. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.
The facilities and services provided by Hotel Elephant Park ensure a pleasant stay for guests. A selection of top-class facilities such as a restaurant, room service, shops, bar/pub, and family room can be enjoyed at the hotel.
Hotel Elephant Park is home to 12 bedrooms, all tastefully furnished to provide comforts such as a bathtub, television, bathrobes, Internet access, and shower. The hotel's recreational facilities, which include a garden, are designed for escape and relaxation. Superb facilities and an excellent location make the Hotel Elephant Park the perfect base from which to enjoy your stay in Kandy.
"The staff are very helpful and accommodating."
June 2, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Hotel Elephant Park
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Room was lodge motel quality.”
Room was below average quality. Good location. Breakfast was average. No pool.
Great location ”
We stayed a night as it worked out cheaper to stay than just a day trip The hotel was in a great location looking out over the river .. we spent many hours sitting on the balcony watching the elephants bathing in the river The room itself was average could do with a good clean the bathroom was fairly newly renovated One big advantage of staying is that the elephants are brought down to the river early in the morning and late in the afternoon when all the day trippers have gone The place doesn’t have a pool but they are building one now but we wandered next door and paid to use the pool Breakfast was your normal buffet Asian and western and we found it satisfying
Lovely hotel next to an elephant sanctuary”
We were very glad to have started our tour of Sri Lanka by first visiting this hotel which is near to Kandy, instead of wasting time in traffic jam travelling south to Colombo. We arranged with the hotel to pick us at the airport. Very friendly driver, who also acted as tourist guide! We are so pleased with him that we also engaged him to drive us to Kandy the next day. The hotel is strategically located next to the river whereby dozens of elephant come to bath twice a day, from 10-12 noon, and again from 2-4pm. This is the best site to view the cute elephants in action.
Need More Imporvement ”
Room prices are valubale to stay but the food can be little be customized according to the countries request. food price are expensive compare to class hotel in colombo. Foods are demanded here because of less option of food available on surrounding.please consider more on hotel since it will be one of the country hit soon
very good services good food
Front row seats to the elephants”
The deluxe balcony room was lovely and the views were incredible. We enjoyed the food and the staff were more than helpful.The fact that you can only check in after 4pm is frustrating.
Hotel with good location to see elephants”
Nice hotel if you come to see elephants! This hotel is located next to elephant shower! Only there is late check in on 4pm, but if you buy some kind ticket, then some time you can do it earlier!
Excellent option if u stay in pinnawala”
Can watch the elephants twice a day when they pass going to the river. Can watch elephants bathing from resto and balcony. Can watch earlier the old and sick elephants. The view of the river at all times is superb. Can walk in the stones when not bathing time.
Overpriced in Comparison with Thailand Hotel Standard”
At breakfast time few Elephants was already enchained just under our restaurant. The herd came at 10am, we don't paid anything as asked at the reservation. ================================ Service Staff. Friendly Bedroom and bathroom not really clean. Hairs and dust every where on the floor. Dirty refrigerator. Provided with towels, liquid soap and toilet paper. Basic Western Style Buffet Breakfast WiFi good signal. Multi Channel TV Quiet hotel. Free car par
Perfect location for a few days with fantastic view and service!”
Every morning the elephants go bathing - so book a room with river view for only a few Euro/ Dollar more. The Service is very kindly and helpful. Rooms a very clean, cozy and comfortable but not extraordinary. The kitchen prepared good food from several regions of the world. Ask for Sri Lankan breakfast the evening before. Thanks for a beautiful stay!
we had a wonderful time.. really recommend staying. once all the tourists leave for the day you have the hotel overlooking the river all to yourself and get to see the elephants in the morning before non-guests are allowed in....
Excellent location to watch bathing elephants. Courteous staff. Stayed in a river view room. Enjoyed the soothing sound of Maha Oya flowing on the granites throuout the night. If pop up come to upgrade, please do not accept. If clicked, your bookings will actually downgraded for an additional $12 to a garden view room. Careful to select the river view rooms. I am lucky that for an additional $10, my downgraded room was upgraded to a river view room. Thanks for the manager and receptionist both are extremely helpful. Missed the Sri Lankan traditional hopper breakfast that should be booked 12 hrs in advance. Nevertheless staff gave me a rice and fish curry breakfast, that was bloody good. Western breakfast is pretty ordinary. Staff are helpful and made my stay comfortable. Rather than paying $20/person entrance fee to the elephant sanctuary, visitors could get all the excitements in watching the elephants from the hotel. Nothing much to see inside the sanctuary anyway. Major attraction is elephant bath at the river.
Excellent ffor the price”
Hotel overlooks river where elephants are bathed twice a day. Unfortunately heavy rains day before our stay made river too dangerous for this while we were there. But hotel is an easy walk from the orphanage, and we saw plenty of elephants there. Feed them by hand with a few exra rupees, stay as long as you like taking photos. Open restaurant overlooking river was breezy and pleasant, so we enjoyed dinner there. Food good and not too expensive. Free breakfast was good for the price, choice of menu items hot and cold. Staff very friendly and helpful. Would love to stay again someday.
Spectacular stay in Hotel Elephant Park”
We stayed at the hotel for 7 days and the experience was unique. The hotel room was very clean and even modern. The air conditioning in our room worked flawlessly. The hotel is located just incredibly beautiful area and the views are spectacular. There are elephants in surroundings of the hotel bathing every day, which is the highlight. The staff are genuine and friendly, and it was pleasure to meet them. The food was also excellent. I highly recommend this hotel to anyone and we will miss there.
Best location to see the bathing elephants”
We stayed at the hotel one night to see the local attraction - the bathing elephants from the orphanage. This proved to be a very good decision - to visit the orphanage you need to buy pretty expensive tickets (20 USD per person), and they ask for the tickets even if you want to go to the riverside when the elephants are going there for bathing. With the hotel you have the best spot available to see the bathing elephants and you don't have to pay for the tickets of the orphanage. At the same time the quality of the room is pretty good, very clean, new and the size was also good. They have a great restaurant on the terrace with spectacular view on the river and the elephants and the selection is quite OK. However the prices are twice higher than normally in Sri Lanka. At the same time we weren't really satisfied with the staff at the hotel. We had a feeling that for everything they do they wanted to get money in reward, otherwise they wouldn't help. And when we asked some basic things from them (how to get to a railway junction in the near city to catch the train to Anuradhapura) none of them knew the answer, which was strange. Anyway, the location is very good and room was also great, so among other hotels near the elephant orphanage, I would definitely recommend this one.
A must visit when in Sri Lanka. ”
We booked 2 rooms but only 1 room had hot water and a working Aircon. The food however was the ebst we had in Sri Lanka. The hotel management team made up for the lack of hot water and AC by providing free of charge an extra room on the day of our departure so we could store our luggae and have alast minute shower for a late afternoon departure. Of the 6 places we stayed in Sri Lanka, this hotel was certainly the best in terms of food, facilities, value for money, customer service and just being a fantastic place to view the elephants bathing in the river by the hotel. I would go back there again and recommend it to anyone.
Right next to river. Great thing is they bring elephants down early in morning before tourist buses arrive. Got to spend time with elephants & take loads of photos by myself & gave the local guys a tip for it. Was awesome.
Absolutely perfect location, great value. ”
The hotel is located on the river exactly where the elephants from Pinnawella Orphanage take their bath. Excellent view from restaurant and balconies. The main entrance to the Orphanage is only 200 m away. Everything was to our liking with this hotel.
Best hotel ever!! Especially if you love elephants”
this hotel is amazing....the rooms are clean, have wifi and sky television and a clean bathroom but to be honest i wouldn't have cared if they didn't. the thing that makes staying here so special is naturally the elephants!! the hotel looks over the river where the elephants wash 3 times a day and to get there they walk past reception. they stay for two hours and watching them is just mesmerising. an added bonus was the quality of the service at the hotel and the rooms and food. the manager was so helpful- when we arrived he asked whether we knew what we wanted to do yet and we said that we wanted to ride an elephant somewhere so he showed us our room and arranged for a tuktuk to come in half an hour so that we could do it and be back for 2 when the elephants walked down to bathe. he came with us and waited for us to finish our ride then came back with us in the tuktuk! couldn't reccomend staying here more. and also the hotel is at the end of a street which stretches from the road to the river (river end obviously) and the street is full of local shops selling postcards, clothing, handicrafts, souvenirs and naturally everything elephant!! there are two shops which sell elephant dung paper and other books etc made from the dung and they show you the process too!
Beautiful hotel and location.”
great hotel, value for money. it was great to see the elephants bathe every morning just under the hotel. the size of the room was pretty decent. mini bar was a nice touch. however, despite its location, the hotel remained very quiet. we didn't see many people in the restaurant or at the bar. apparently it was fully booked. we did request for the sheets to be changed as it was stained and ripped. the receptionist does need to be trained in customer service. all in all, it is a great hotel and highly recommended.