Hotel Elizabeth Cebu
Hotel Elizabeth Cebu
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9.6
Exceptional

"The hotel is good and at a great location"

Clyde

|

May 8, 2018

Deluxe Queen Room Hotel Elizabeth Cebu
Deluxe Queen Room
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Interior view Hotel Elizabeth Cebu
Interior view
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Interior view Hotel Elizabeth Cebu
Interior view
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Bathroom Hotel Elizabeth Cebu
Bathroom
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Excellent
Location
8.7
See all 6 photos Hotel Elizabeth Cebu
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What guests are saying:
Well maintained comfortable spacious suites.
chris from Australia
Family with young children
Great staff, great location, great breakfast!
C.T. from Taiwan
Family with older children
Good service with friendly accommodating staffs . Nice location and relaxing stay in a comfortable room. Highly recommended.
ROSAN from Philippines
Group
Staff was exceptional
Michael from United States
Couple
Very pleased with the stay here,, less than a five minute walk to the mall, very clean, and very friendly, helpful staff, highly recommended.
Frances from United States
Couple
Everything is good.
Ybarra from Philippines
Business traveler
as per usual most things were of high standard. wife said soap didnt bubble also breakfast too big for a bloke trying to lose weight. highly recommend
Bruce from Philippines
Couple
Bedroom was spacious and I have no complaint about it! The best thing is there is a tourism agent downstair for you to pre-book your adventure in Cebu!
Melanie from Brunei Darussalam
Group

Hotel Elizabeth Cebu

Excellent location
- 110 meters from city center
- What's nearby?
Excellent
From 2145 reviewsSee what guests said
8.1
/
10
Excellent service
8.3
Recommended by 88% of guests
Value for money8.1
Location rating8.7
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport8.4 km
  • Airport transfer

  • Located in heart of Cebu

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
8.0
Very good
Room comfort & quality
This property is in high demand!Booked 22 times since yesterday | 24 travelers are looking at this property right now
Junior Suite
Junior Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
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Executive Suite
Executive Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
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Penthouse
Penthouse
...
  • Room size: 121 m²/1302 ft²
  • City view
  • 1 king bed & 2 double beds
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Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 double beds
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Deluxe Triple Room
Deluxe Triple Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 3 single beds
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Premier Suite
Premier Suite
...
  • Room size: 49 m²/527 ft²
  • City view
  • 1 king bed
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Deluxe Queen Room
Deluxe Queen Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
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Deluxe Single With Breakfast
Deluxe Single With Breakfast
...
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    Deluxe Double with Breakfast
    Deluxe Double with Breakfast
    ...
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      Penthouse Suite
      Penthouse Suite
      ...
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        Have a question for Hotel Elizabeth Cebu?

        What people love about the property

        • 10.0
          Exceptional

          "Excellent location, amenities and staff."

          Gabriel

          |

          October 13, 2016

        • 9.6
          Exceptional

          "The staff was friendly and accommodating."

          Robert

          |

          June 7, 2017

        • 10.0
          Exceptional

          "Very good location near Ayala Mall and other restaurants."

          JM

          |

          September 19, 2017

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        More about Hotel Elizabeth Cebu

        More about Hotel Elizabeth Cebu

        8.4
        Excellent

        "Very nice hotel with excellent service, Fox News"

        John

        |

        March 11, 2018

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        What to eat nearby

        Filipino cuisine
        Filipino cuisine
        Simply J's Cafe & Restaurant
        550 m Filipino, Italian
        Muvanz Pocherohan and Seafood
        890 m Filipino, Seafood
        American cuisine
        American cuisine
        El Gecko Restobar
        590 m American, Asian, Bar
        Garden Cafe
        690 m American, Asian, Filipino
        Politics Cafe
        910 m American, Asian, Bar
        Asian cuisine
        Asian cuisine
        Royal Concourse
        110 m Asian, Chinese, Filipino
        Waku Mama Cafe
        130 m Asian, Filipino, Japanese
        Family Choice Restaurant
        130 m Asian, Filipino, International

        What they offer

        9.2
        Exceptional

        "Wonderful food selection."

        Arlene

        |

        March 30, 2018

        Show less

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

        Show less

        Some helpful facts

        Show less

        Real reviews from real guests

        Agoda Reviews (2145)Booking.com Reviews (2297)
        8.1
        /
        10
        Cleanliness8.2
        Facilities7.5
        Location8.7
        Room comfort and quality8.0
        Service8.3
        Value for money8.1
        Provided by verified guests of Agoda
        All languages
        All guests (2145)
        All room types

        Show reviews that mention 

        Showing 1298 verified guest comments
        12345
        2.0
        HOYONG from South Korea
        Family with teens
        Deluxe Queen Room
        Stayed 1 night in January 2019
        the worst hotel”
        a hotel that has become a nightmare for two families At the time of reservation, the three families would stay at the hotel and asked for a clean room as there were children, but the room was too dirty to enter the room, so there was no water in the bathroom, so they refused to change it for more than two hours, and the smell of mold was so hairy. I asked for a replacement to pay more for the front desk, but I refused. Then, because I could not use the room at all, I asked for a cancellation because it was a customer situation. I cannot understand how such a hotel has a rating of 8 or more.The hotel will never be recommended and will be dried up.
        Reviewed January 21, 2019
        8.4
        Excellent
        James from United States
        Couple
        Deluxe Twin Room
        Stayed 3 nights in January 2019
        Close to Ayala ”
        Really just chose to stay here instead of Quest because of the price and proximity to Ayala mall. Everything was fine except that the lobby smells like cat urine and room was a bit musty smelling. Breakfast was good, doorman always opened the door for us, they kept the front driveway turn around swept and plants maintained. WiFi and hot water both worked well. Room was fairly clean and neat. All in all a good value for the money.
        Reviewed January 17, 2019
        Dear James, Greetings from Hotel Elizabeth Cebu! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are grateful to hear that you found our hotel budget friendly/great value for money. It is delighting to know that in general, you appreciated our services and enjoyed a wonderful stay with us. We appreciate hearing from our guests as this helps improve our facilities and services. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant
        Responded January 18, 2019
        Hotel Elizabeth Cebu
        10.0
        Exceptional
        Vella from Australia
        Solo traveler
        Junior Suite
        Stayed 2 nights in January 2019
        Exceeds Expectations ”
        I stayed in a Junior Suite for 2 nights as I’m preparing for my flight back abroad. I had a delight staying at elizabeth hotel. The room was huge so as the toilet and the staff were exceptional. From the bellman to the guard, the are very courteous, helpful and attentive to your needs. Well done!
        Reviewed January 10, 2019
        Dear Vella, Greetings from Hotel Elizabeth Cebu! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that we were able to provide you a satisfying stay. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant
        Responded January 14, 2019
        Hotel Elizabeth Cebu
        8.4
        Excellent
        Kim from Philippines
        Solo traveler
        Deluxe Queen Room
        Stayed 2 nights in December 2018
        Excellent Hotel in Cebu near Ayala Center”
        Staff were courteous. Location is very good as it is walking distance to Ayala Center and PUV terminal. Breakfast buffet was excellent with good options. Room was big and hotel had nice facilities. Good value for money.
        Reviewed December 14, 2018
        Dear Kim, Greetings from Hotel Elizabeth Cebu! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that overall, you appreciated our services and enjoyed a satisfying stay with us. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant
        Responded December 17, 2018
        Hotel Elizabeth Cebu
        8.8
        Excellent
        Christine from Singapore
        Family with teens
        Executive Suite
        Stayed 2 nights in December 2018
        Will book again ”
        Staff are very nice and polite. Food is good, rooms are clean. Just one incident with rotten and foul smell in the refrigerator but was otherwise attended to immediately. No pool, but still worth the stay.
        Reviewed December 10, 2018
        Dear Christine, Greetings from Hotel Elizabeth Cebu! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that overall, you appreciated our services and enjoyed a satisfying stay with us. We appreciate hearing from our guests as this helps improve our facilities and services. Apologies for the inconvenience you may have encountered during your stay. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant
        Responded December 12, 2018
        Hotel Elizabeth Cebu
        9.2
        Exceptional
        William from United States
        Business traveler
        Junior Suite
        Stayed 9 nights in December 2018
        Outstanding Staff and Rooms”
        The staff was without exception very nice and helpful. The room was spacious and the entire facility was well maintained. My only complaints were that room service was extremely slow and the lack of storage drawers in the room. I requested some ice and two hours later, I canceled it. I also ordered some chicken BBQ and it took well over an hour and it was undercooked. I didn't get a chance to eat in the restaurant during the evenings, but the breakfast buffet was great. Ayala Mall is very close by, so I would recommend that or delivery. With those notes, I'd still highly recommend the Hotel Elizabeth.
        Reviewed December 26, 2018
        Dear William, Greetings from Hotel Elizabeth Cebu! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are more than pleased to know that you found our hotel recommendable. We appreciate hearing from our guests as this helps improve our facilities and services. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant
        Responded December 28, 2018
        Hotel Elizabeth Cebu
        10.0
        Exceptional
        Luzviminda from United States
        Family with teens
        Deluxe Triple Room
        Stayed 4 nights in December 2018
        Exceptional”
        We are very pleased with the manager on duty, we complain the noise where we are staying 3rd floor and did right away upgrade us to Junior suite in 8th floor, all staff was very kind and nice. Food was so delicious. We will highly recommend this hotel.
        Reviewed December 24, 2018
        Dear Luzviminda, Greetings from Hotel Elizabeth Cebu! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are more than pleased to know that you found our hotel recommendable. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant
        Responded December 26, 2018
        Hotel Elizabeth Cebu
        8.4
        Excellent
        Reynaldo from Philippines
        Couple
        Deluxe Triple Room
        Stayed 3 nights in September 2018
        Excellent”
        Hotel Elizabeth's staffs are very nice and cordial. They gave our requests like call taxi, heat our food, a friend left something for us in the front desk, and they all did pleasantly. The junior suite room is very nice and spacious, except the towels are already old and dark.
        Reviewed September 25, 2018
        Dear Reynaldo, Greetings from Hotel Elizabeth Cebu! Thank you for taking time to make a review. We are glad that you have chosen our hotel. It is delighting to know that you found our hotel room spacious and staffs nice. We value reviews we receive coming from our guests as this helps improve our facilities and services. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant
        Responded October 08, 2018
        Hotel Elizabeth Cebu
        10.0
        Exceptional
        Brian from United States
        Family with young children
        Deluxe Queen Room
        Stayed 2 nights in September 2018
        Exceptional staff, spacious room, great breakfast”
        The staff went above and beyond in accommodating us and our energetic daughter. The room was great, very spacious and comfortable. Breakfast was phenomenal offering something for everyone. Location is great, close to a variety of restaurants and Ayala Mall.
        Reviewed September 19, 2018
        Dear Brian, Greetings from Hotel Elizabeth Cebu! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that we were able to provide you a satisfying stay. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant
        Responded October 08, 2018
        Hotel Elizabeth Cebu
        10.0
        Exceptional
        Joey
        Couple
        Executive Suite
        Stayed 3 nights in August 2018
        Great Location, Very Clean, Really good Buffet breakfast”
        Friendly staff, great buffet breakfast. Nice location in the city. Great price I would stay here again. If you want good food in the area check out House of Lechon! Amazing and get a massage from Sifer at Ollie Spa (Korean) amazing! My wife and I always visit
        Reviewed September 02, 2018
        Dear Joey, Greetings from Hotel Elizabeth Cebu! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that we were able to provide you a satisfying stay. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant
        Responded October 08, 2018
        Hotel Elizabeth Cebu
        9.6
        Exceptional
        Grant from Australia
        Solo traveler
        Deluxe Queen Room
        Stayed 7 nights in August 2018
        Outstanding service”
        From the time I checked in until the time I checked out, I never had an issue with my stay at the Elizabeth Hotel. Everything was done in a professional speedy manner and even when I left some personal property in my room the hotel was fast to notify me re the same. Would highly recommend anyone to stay there as it’s location is great and staff are more than helpful.
        Reviewed August 15, 2018
        Dear Grant, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are more than pleased to know that you found our hotel recommendable. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Ivy Manaday, Customer Service Assistant
        Responded August 15, 2018
        Hotel Elizabeth Cebu
        8.8
        Excellent
        Maria from United Kingdom
        Family with teens
        Executive Suite
        Stayed 1 night in August 2018
        Very good hotel. Spacious rooms. Next to Ayala mall. Comfortable stay.”
        We spend a night in Hotel Elisabeth. The room is very spacious with two shower rooms. Very friendly staff. Good breakfast buffet. The hotel is only five minutes walk to Ayala Mall...and three minutes walk to House of Lechon Restaurant. The only area of improvement is that the duvets and pillows need to be washed as we could smell the previous guests' sweats on them. Other than this, we were pleased with our stay.
        Reviewed August 07, 2018
        Dear Maria, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are grateful to hear your good comments. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Ivy Manaday, Customer Service Assistant
        Responded August 08, 2018
        Hotel Elizabeth Cebu
        9.2
        Exceptional
        Jay from Philippines
        Family with teens
        Deluxe Queen Room
        Stayed 3 nights in July 2018
        Great Location, awesome breakfast”
        Location is at the center, a few steps to Ayala mall. although hotel is a bit dated the cleanliness is still kept. Best part is the breakfast, as they have plenty of choices. Overall, good value for money.
        Reviewed July 29, 2018
        Dear Jay, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that overall, you appreciated our services and enjoyed a satisfying stay with us. We are looking forward to be of service to you again. Best regards! Ivy Manaday, Customer Service Assistant
        Responded July 30, 2018
        Hotel Elizabeth Cebu
        8.0
        Excellent
        CIELO from Philippines
        Family with teens
        Deluxe Twin Room
        Stayed 2 nights in December 2018
        For the price it’s fair”
        Close to Ayala mall
        Reviewed January 02, 2019
        Dear Cielo, Greetings from Hotel Elizabeth Cebu! Thank for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that you found our hotel well situated. We appreciate hearing from our guests as this helps improve our facilities and services. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant
        Responded January 03, 2019
        Hotel Elizabeth Cebu
        10.0
        Exceptional
        Catherine from Philippines
        Family with young children
        Deluxe Triple Room
        Stayed 1 night in December 2018
        Comfortable stay and friendly staff!”
        The room is great! Bed is comfy and the breakfast is superb! Friendly staff as well!
        Reviewed December 28, 2018
        Dear Catherine, Greetings from Hotel Elizabeth Cebu! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that we were able to provide you a satisfying stay. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant
        Responded January 02, 2019
        Hotel Elizabeth Cebu
        10.0
        Exceptional
        Pei
        Group
        Executive Suite
        Stayed 3 nights in December 2018
        Wonderful ”
        Staff are really friendly and with smile all the time! I Feel like stay in our real home with a warm heart! I will definitely recommend and come back to stay in Elizabeth Hotel. By the way, there are Ayala mall , good Le Chon restaurent and awesome massage salon just in 5 mins walking distance.
        Reviewed December 13, 2018
        Dear Pei, Greetings from Hotel Elizabeth Cebu! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are more than pleased to know that you found our hotel recommendable. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant
        Responded December 14, 2018
        Hotel Elizabeth Cebu
        8.4
        Excellent
        Eldia
        Group
        Executive Suite
        Stayed 2 nights in December 2018
        compliment and suggestion”
        i love my stay with Hotel Elizabeth because all the staff are so accomodating and they are really taking care of their guests politely. Good job. but there is no option on breakfast especially for foreigners, suggest to have some english breakfast (halal) in the future.
        Reviewed December 10, 2018
        Dear Eldia, Greetings from Hotel Elizabeth Cebu! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that overall, you appreciated our services and enjoyed a satisfying stay with us. We appreciate hearing from our guests as this helps improve our facilities and services. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant
        Responded December 12, 2018
        Hotel Elizabeth Cebu
        8.8
        Excellent
        Omarie
        Group
        Executive Suite
        Stayed 3 nights in December 2018
        Excellent”
        We had a great stay in hotel elizabeth cebu. we had no problems regarding the services and staff at the hotel. Staff were friendly and Location was also near to ayala mall and it was not difficult waiting for a taxi in the area. This hotel is highly recommended.
        Reviewed December 10, 2018
        Dear Omarie, Greetings from Hotel Elizabeth Cebu! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are more than pleased to know that you found our hotel recommendable. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant
        Responded December 12, 2018
        Hotel Elizabeth Cebu
        10.0
        Exceptional
        Maria from Philippines
        Family with young children
        Deluxe Triple Room
        Stayed 4 nights in November 2018
        Satisfied ”
        The staffs were courteous and very attentive to whatever we need. I am with my veteran dad, 3-yr old son, my husband and I’m 3 mos pregnant, but they made our stay pleasant and comfortable. Food at breakfast buffet has a wide variety of choices. All in all, we enjoyed our stay.
        Reviewed December 02, 2018
        Dear Maria, Greetings from Hotel Elizabeth Cebu! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that we were able to provide you a satisfying stay. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant
        Responded December 03, 2018
        Hotel Elizabeth Cebu
        8.4
        Excellent
        Catherine from Philippines
        Solo traveler
        Deluxe Queen Room
        Stayed 2 nights in November 2018
        Excellent”
        Hotel staffs are very polite and accommodating. Room is big and although i wasn't impressed with the bathroom it's not inconvenient at all. Breakfast buffet is also yummy. Will definitely go back again.
        Reviewed November 30, 2018
        Dear Catherine, Greetings from Hotel Elizabeth Cebu! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that overall, you appreciated our services and enjoyed a satisfying stay with us. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant
        Responded December 03, 2018
        Hotel Elizabeth Cebu
        12345
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        Hotel Elizabeth Cebu
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        • Excellent location
        • Ayala Center Cebu