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About Hotel Emerald Surabaya


Offering quality accommodations in the restaurants, shopping, business district of Surabaya, Hotel Emerald Surabaya is a popular pick for both business and leisure travelers. From here, guests can enjoy easy access to all that the lively city has to offer. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Masjid Cheng Hoo Mosque, Muhammad Cheng Hoo Mosque, The Grand City Mall.

At Hotel Emerald Surabaya, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. Guests of the hotel can enjoy on-site features like 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, express check-in/check-out, Wi-Fi in public areas.

The hotel features 39 beautifully appointed guest rooms, many of which include non smoking rooms, air conditioning, desk, television, satellite/cable TV. The hotel offers an excellent variety of recreational facilities, including spa, garden. Discover an engaging blend of professional service and a wide array of features at Hotel Emerald Surabaya.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Valet parking

Things to do, ways to relax

  • Garden
  • Spa

Dining, drinking, and snacking

  • Coffee shop
  • Restaurant(s)
  • Room service [24-hour]

Services and conveniences

  • Dry cleaning
  • Laundry service
  • Lockers
  • Newspapers
  • Safety deposit boxes
  • Shared lounge/TV area
  • Shop(s)
  • Smoking area


  • Check-in/check-out [express]
  • Elevator
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Indonesian
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Child and extra bed policy
Children 4-11 year(s) Stay for free if using existing bedding.
  • Minimum age of guests is: 4 year(s).
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 20 usd
Check-In From: 12:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 4. Km
Distance to Airport: 20.5 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 4
Number of Restaurants: 1
Number of Rooms : 39
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 34
Year Hotel Built: 2013
Year Hotel Last Renovated: 2013
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Verified traveler reviews

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based on 71 reviews
  • Cleanliness 7.4
  • Facilities 6.0
  • Location 7.2
  • Room comfort and quality 7.2
  • Service 7.0
  • Value for money 7.4
  • Food and dining 5.3
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