Hotel Emerald
Hotel Emerald
Hotel Emerald
Hotel Emerald
Hotel Emerald
Hotel Emerald
Hotel Emerald
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7.2

Very good
/10
(23 reviews)See what guests said
Housekeeping1
See map

7.2

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Nairobi National Museum 1.6 km
Karura Forest 2.4 km
The Village Market 3.2 km
Kenyetta Conference Centre 3.5 km
American Embassy Memorial Garden 3.8 km
Nairobi National Park 8.5 km
African Heritage House 9.8 km
Karen Blixen Coffee Garden and Cottages 13.5 km
Karen Blixen Museum 14.1 km
Ngong Hills National Reserve 24.7 km
Nearby landmarks
Racing Sport Gym 50 m
Mpaka House Parking 120 m
Lavage Laundrette & Dry Cleaners 130 m
Travellers Forex Bureau 130 m
Undugu Craft Shop 130 m
Kam Pharmacy Ltd 130 m
Flametree Pharmacy Ltd 140 m
The Yard 140 m
Naivas Supermarket Westlands 160 m
Goodlife Pharmcy 180 m
Free Wi-Fi

Hotel Emerald

12 Woodvale Grove, Westlands, Nairobi, Kenya, P.OBOX 13839-00800 - See map
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Nairobi every 44 minutes on Agoda.com
Value for money7.0
Distance to city center4.0 Km
Location rating7.2
Nearest airportWilson Airport (WIL)
Distance to airport6.3 km

Rooms available at Hotel Emerald

Deluxe Room
...
  • Room size: 33 m²/355 ft²
  • City view
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Triple Room
...
  • Room size: 35 m²/377 ft²
  • City view
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Standard Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Single Room
...
  • Room size: 27 m²/291 ft²
Enter dates to see prices
Single Room - Superior
...
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    Single room - Luxury
    ...
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      Single room - Luxury
      ...
        Enter dates to see prices
        DOUBLE OR TWIN ROOM 2 BEDS 2 TWIN BEDS
        ...
          Enter dates to see prices
          DOUBLE ROOM 2 BEDS 2 TWIN BEDS
          ...
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            Suite
            ...
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              Frequently asked questions

              How much does it cost to stay at Hotel Emerald?

              Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

              What time is check-in and check-out at Hotel Emerald?

              Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

              How do I get to Hotel Emerald?

              Hotel Emerald is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 30 KES. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hotel Emerald also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Emerald has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Nairobi with private transportation, the hotel can arrange both taxis or car rental.

              Is breakfast offered at Hotel Emerald?

              Start your mornings right, with the continental and buffet breakfast options offered at Hotel Emerald. Adults can enjoy breakfast offered with an additional charge of 1011 KES if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

              What are my dining options at Hotel Emerald?

              Hotel Emerald features an on-site restaurant for your dining convenience.

              What is the smoking policy at Hotel Emerald?

              Hotel Emerald does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

              What restaurants are nearby Hotel Emerald?

              Restaurants including Taverna, Addis Ababa Restaurant and Havana Bar & Restaurante are popular in Hotel Emerald’s neighborhood which is known as Westlands.

              What popular shopping places are close to Hotel Emerald?

              Shopping options in Hotel Emerald’s Westlands neighborhood include Kumbu Kumbu Art Gallery.

              What are popular attractions near Hotel Emerald?

              Hotel Emerald’s location in the Westlands neighborhood makes it close to famous attractions including The Yard, Eden Square Office Block and Museum Hill Centre.

              Show more questions
              See map

              Explore the neighborhood

              Property ranking|Compared to 647 Nairobi properties
              See all rankings
              Room comfort score
              7/10
              Service score
              8/10
              Cheapest price score
              Value for money score
              7/10
              Better than
              97
              %
              of Nairobi properties
              Better than
              94
              %
              of Nairobi properties
              Better than
              94
              %
              of Nairobi properties
              Better than
              93
              %
              of Nairobi properties
              Overall rating:

              7.2

              Very good
              23 reviews
              Cleanliness
              7.1
              Facilities
              6.2
              Location
              7.2
              Read all reviews >
              More about Hotel Emerald

              More about Hotel Emerald

              When visiting Nairobi, you'll feel right at home at Hotel Emerald, which offers quality accommodation and great service. With its location just 4.0 Km from the city center and 18 km from the airport, this 3-star hotel attracts numerous travelers each year. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Kumbu Kumbu Art Gallery, Fox Cineplex, Mille Collines.

              Hotel Emerald also offers many facilities to enrich your stay in Nairobi. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

              59 rooms spread over 3 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms can be found in selected rooms. Throughout the day you can enjoy the relaxing atmosphere of the massage. Hotel Emerald is a smart choice for travelers to Nairobi, offering a relaxed and hassle-free stay every time.

              Show less
              Amenities and facilities
              Good
              Facilities

              6.2

              Languages spoken

              • English
              • French
              • Hindi

              Accessibility

              • Wheelchair accessible

              Internet access

              • Free Wi-Fi in all rooms!
              • Wi-Fi in public areas

              Things to do, ways to relax

              • Casino
              • Fitness center
              • Massage
              • Nightclub
              • Ticket services
              • Tours

              Cleanliness and safety

              • Daily disinfection in all rooms
              • Daily disinfection in common areas
              • Face coverings on staff
              • Hand sanitizer
              • Physical distancing of at least 1 meter

              Dining, drinking, and snacking

              • Bar
              • BBQ facilities
              • Coffee shop
              • Restaurants
              • Room service

              Services and conveniences

              • Cash withdrawal
              • Concierge
              • Convenience store
              • Currency exchange
              • Daily housekeeping
              • Dry cleaning
              • Elevator
              • Facilities for disabled guests
              • Laundry service
              • Library
              • Luggage storage
              • Safety deposit boxes
              • Salon
              • Shops
              • Smoking area

              For the kids

              • Family room

              Access

              • Check-in/out [express]
              • Front desk [24-hour]
              • Pets allowed
              • Security [24-hour]

              Getting around

              • Airport transfer
              • Car park [free of charge]
              • Car park [on-site]
              • Rental car
              • Shuttle service
              • Taxi service
              • Valet parking

              Available in all rooms

              • Air conditioning
              • Coffee/tea maker
              • Desk
              • Fan
              • Free bottled water
              • In-room safe box
              • Internet access – wireless
              • Non-smoking
              • Refrigerator
              • Satellite/cable channels
              • Shower
              • Telephone
              Food and dining
              Breakfast options
              • American
              • Continental
              • Halal
              • Vegetarian
              • Full English/Irish
              Location
              12 Woodvale Grove, Westlands, Nairobi, Kenya, P.OBOX 13839-00800
              Very good
              Location

              7.2

              Airports

              • Wilson Airport (WIL)
                6.3 km
              • Jomo Kenyatta International Airport (NBO)
                15.1 km

              Public transportation

              • Nairobi Railway Station
                4.1 km
              • Makadara Railway Station
                8.3 km

              Hospital or clinic

              • Kam Pharmacy Ltd
                130 m

              Shopping

              • The Village Market
                3.2 km

              Convenience store

              • On-site

              Cash withdrawal

              • ATM on-site
              What's nearby

              Popular landmarks

              • Nairobi National Museum
                1.6 km
              • Karura Forest
                2.4 km
              • The Village Market
                3.2 km
              • Kenyetta Conference Centre
                3.5 km
              • American Embassy Memorial Garden
                3.8 km
              • Nairobi National Park
                8.5 km
              • African Heritage House
                9.8 km
              • Karen Blixen Coffee Garden and Cottages
                13.5 km
              • Karen Blixen Museum
                14.1 km
              • Ngong Hills National Reserve
                24.7 km

              Nearby landmarks

              • Racing Sport Gym
                50 m
              • Mpaka House Parking
                120 m
              • Lavage Laundrette & Dry Cleaners
                130 m
              • Travellers Forex Bureau
                130 m
              • Undugu Craft Shop
                130 m
              • Kam Pharmacy Ltd
                130 m
              • Flametree Pharmacy Ltd
                140 m
              • The Yard
                140 m
              • Naivas Supermarket Westlands
                160 m
              • Goodlife Pharmcy
                180 m
              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Property policies
              Children and extra beds

              Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

              All children are welcome.

              Children 0-6 year(s)
              Stay for free if using existing bedding.
              If you need an extra bed, it will incur an additional charge.
              Guests 7 years and older are considered as adults
              Must use an extra bed which will incur an additional charge.
              Others
              • When booking more than 5 rooms, different policies and additional supplements may apply.
              Some helpful facts

              Check-in/Check-out

              • Check-in from14:00
              • Check-out from11:00
              • Check-out until11:00

              Getting around

              • Airport transfer fee30 KES
              • Distance from city center4.0 Km

              Extras

              • Breakfast charge (unless included in room price)1011 KES

              The property

              • Number of bars/lounges1
              • Number of floors3
              • Number of restaurants1
              • Number of rooms 59
              • Room voltage220
              • Year property opened2012
              • Most recent renovation2015

              Reviews of Hotel Emerald from real guests

              Provided by verified guests of Agoda
              7.2
              /
              10
              Very good
              Cleanliness7.1
              Facilities6.2
              Location7.2
              Room comfort and quality7.0
              Service8.0
              Value for money7.0
              High score for Nairobi
              Rating
              9+ Exceptional (2)
              8-9 Excellent (2)
              7-8 Very Good (2)
              6-7 Good (2)
              <6 Below Expectation (5)
              Time of the year
              Mar - May (1)
              Jun - Aug (3)
              Sep - Nov (7)
              Dec - Feb (2)
              Don't miss out!Users are booking a place in Nairobi every 44 minutes on Agoda.com
              All guests (23)
              All languages

              Show reviews that mention 

              Showing 13 verified guest comments
              8.4
              Excellent
              Rebotile from South Africa
              Couple
              Stayed 4 nights in December 2017

              Fantastic”

              Location is great, close to everything otherwise Taxify or uber. Staff was very helpful and courteous. Highly recommend it. Will definitely come again

              Reviewed January 02, 2018

              See room deals

              5.2
              Phillip from Australia
              Solo traveler
              Stayed 3 nights in December 2017

              Above average”

              Reality is too different to the photos

              Reviewed December 19, 2017

              See room deals

              4.8
              Michael from United States
              Couple
              Stayed 2 nights in October 2017

              Acceptable”

              The hotel is cheap and you get what you pay for. Both times we needed to go to reception, the desk staff were asleep. Several places in the hallway, there were tiles missing and appeared to be some kind of renovation, however, dirt holes were left in the hallways. The restaurant (Vista) was e only bright spot of the place, with very welcoming staff and good food. The street is very loud with nightclubs blasting music until 4-5 a.m. Security of the place is good.

              Reviewed October 23, 2017

              See room deals

              2.4
              shamira from United States
              Group
              Stayed 2 nights in September 2017

              My friend fell in the shower broke the glass got cut up all over the place blood everywhere we had a”

              The shower is not safe my friend fell down and cut her self pretty bad with the glass broken we had an extra day to come back to it we did not want to return since the shower was not safe All three of us fell but only she broke all the glass and we were not given our money back to go to another hotel so we returned never took a shower and left early in the morning

              Reviewed September 20, 2017

              See room deals

              8.0
              Excellent
              Soraya from Sao Tome and Principe
              Solo traveler
              Stayed 7 nights in October 2016

              Very Good ”

              Good location, very good staff and nice foods

              Reviewed October 24, 2016

              See room deals

              8.0
              Excellent
              Andy from Singapore
              Business traveler
              Stayed 4 nights in April 2016

              Location”

              This is within walking distance to Sarit Centre and Westgate Malls. Furthermore, there are tons of restaurants and pubs located downstairs..

              Reviewed June 13, 2016

              See room deals

              6.3
              Good
              Robert from South Africa
              Couple
              Stayed 3 nights in August 2015

              Good position but poor location”

              Staff helpfulness, room layout, accessibility

              Ground floor entrance is not adequate but 6th floor reception is fine. Generally clean but no hot water in bathroom basin for shaving. Bedside lightbulbs missing when we arrived.

              Reviewed August 14, 2015

              See room deals

              9.3
              Exceptional
              Vera from Australia
              Family with teens
              Stayed 2 nights in July 2015

              A pleasant stay”

              The staff,location,Value

              People where so friendly and helpful.We where escorted to the Westgate Shopping centre,when I asked for directions.I was upgraded on arrival.The rooms where so clean and tidy.

              Reviewed July 24, 2015

              See room deals

              9.7
              Exceptional
              jason from United States
              Solo traveler
              Stayed 2 nights in October 2014

              A must stay”

              Staff friendliness ,restaurant , location

              A great stay , a hotel that knows the importance of customer satisfaction .i highly recommend this hotel you will not be disappointed

              Reviewed October 27, 2014

              See room deals

              8.7
              Excellent
              Zwelo from Zimbabwe
              Family with young children
              Stayed 2 nights in July 2014

              Wonderful Hotel Experience”

              i) The food variety, quality and quantity and variety was magnificent. ii) The rooms were nice and clean iii) Hotel staff were excellent...kudos go to the restaurant and front office staff

              This was my second stay at the Emerald and the hotel really lived up to its reputation as one of the best and hospitable hotels in Nairobi. The front office was courteous and facilitated our checking in an efficient manner. The rooms were very comfortable, clean and the decor was superb. The restaurant food was well prepared, nice and there was a lot of variety to choose from. The waiters were also very courteous and gave us a princely service. Based on the service I received I will definitely stay at the Emerald Hotel on my next visit to Nairobi....Thank you so much for such a good service...

              Reviewed July 19, 2014

              See room deals

              6.0
              Ueru from Japan
              Business traveler
              Stayed 1 night in October 2016

              悪くない”

              部屋によってネットの接続が悪かった

              Reviewed May 19, 2017

              See room deals

              6.0
              Ueru from Japan
              Business traveler
              Stayed 1 night in October 2016

              夜中の騒音が・・・”

              部屋は広く使い勝手がよかったです。 セキュリティもしっかりしている感じ。 部屋によってはWiFiがつながらない、夜中に周囲の店(ディスコ?)かなの騒音が明け方4:00頃まで聞こえるなど、少々おすすめできない部分あり。

              Reviewed October 16, 2016

              See room deals

              6.7
              Good
              Onaka from Japan
              Solo traveler
              Stayed 1 night in November 2015

              Hotel Emerald”

              立地、料金、食事
              Reviewed November 06, 2015

              See room deals

              This is a popular property. Don't miss out!

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