Hotel Emma
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6.8 Good location
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  • Free Wi-Fi in all rooms

  • Air conditioning

  • Bar

  • Garden

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Nearest essentials

  • Airports
    • 6 km
    • Florence Airport Peretola (FLR) - Florence
    • 59 km
    • Siena-Ampugnano Airport (SAY) - Siena
  • Bus and rail stations
    • 450 m
    • Le Cure Train Station
    • 750 m
    • Florence Campo di Marte Railway Station
  • Hospital or clinic
    • 650 m
    • Casa Di Cura Villa Donatello
  • Pharmacy
    • 100 m
    • Pharmacy
  • Convenience store
    • 500 m
    • Coop
  • Cash withdrawal
    • 80 m
    • ATM

More about Hotel Emma

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Verified traveler reviews

Verified traveler reviews

Agoda Reviews (32) Reviews (227)


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  • Cleanliness 8.1
  • Location 6.8
  • Room comfort and quality 7.5
  • Service 7.9
  • Value for money 8.1
based on 2 reviews
  • Cleanliness 9.0
  • Location 8.0
  • Room comfort and quality 8.0
  • Service 9.0
  • Value for money 9.0
  • Cleanliness 8.2
  • Location 6.9
  • Room comfort and quality 7.2
  • Service 7.7
  • Value for money 8.2
  • Cleanliness 7.8
  • Location 6.4
  • Room comfort and quality 7.3
  • Service 8.2
  • Value for money 8.0
Very good
based on 1 reviews
  • Cleanliness 10.0
  • Location 6.0
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 8.0
based on 2 reviews
  • Cleanliness 10.0
  • Location 8.0
  • Room comfort and quality 10.0
  • Service 9.0
  • Value for money 8.0
based on 3 reviews
  • Cleanliness 6.7
  • Location 6.0
  • Room comfort and quality 7.3
  • Service 6.7
  • Value for money 7.3
Provided by verified guests of Agoda

Review language
  • English
  • ภาษาไทย
  • 简体中文
  • Français
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  • 日本語
  • 繁體中文 (香港)
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Room type
  • Single with Shared Bathroom
  • Single Room
  • Economy Double Room
  • Double Room
  • Triple Room
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Showing 32 verified reviews
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massimo from Italy
Business traveler
Double Room
Stayed 1 night in July 2015
OK for a few days”
clean, continental breakfast, friendly staff
The hotel is ok for a few days, the room really clean, the desk guy helpfull and freindly, the breakfast pretty good (continental only), the AC is locked at 24 C and was ok for my room. The stair is the main issue, I stayed only one night and left my 50 KG baggage in the car. You better be fit to bring the bags to your room.
Reviewed July 25, 2015
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Enitan from United Kingdom
Solo traveler
Economy Double Room
Stayed 2 nights in September 2014
Would NOT recommend”
Arrived at the hotel at 11:00 AM - NO LIFT, NO POTTER, so had to carry 23kg luggage up a very narrow SPIRAL STAIRS (42 steps in total) No help whatsoever! Finally reached the top and then left our luggage to explore a bit of the city until 2PM - which was the check IN time as advertised on the website. At exactly 2PM when we proceeded to check in, we were told by the unfriendly looking checking-in Italian man that due to carrying out some repair work to the room/hotel we CANNOT check into our room UNTIL 7PM in the EVENING! To which I replied WHAT? - 2pm was the check in time ADVERTISED BEFORE I CONFIRMED my booking in July and asked him where we were supposed to go until 7PM to which he gave NO response! I then proceeded to get my hotel booking reference number and credit card and asked the hotel to call AGODA in order for me to check on the status of THIS booking which I reserved and FULLY PAID for in full in JULY. Noticing that I was preparing to call and complain, he then stated that can check in at 2PM! Stayed for two agonizing nights! Room was extremely SMALL. Even though 2 SINGLE beds were requested on the booking! The entire 'Hostel' (falsely advertised as an hotel) had none. For a double room all OVER the world, a double room with TWO occupants as booked should be given 2 towels but only provided ONE. Extremely springy uncomfortable bed, BOX TV only had ITALIAN programmes (no subtitling) location was absolutely dreadful, in the middle of NOWHERE, no restaurants, sights, NOTHING. Smoking terrace was ok, nothing special. Please ADD a bIt more money and stay SOMEWHERE ELSE- this MOST DEFINITELY is an Hostel DISGUISED as an "hotel" - charging hotel prices. NEVER will I stay here ever again, nor recommend it to anyone! On October 5, when we departed to go home from another "so called" Hotel in Rome, OUR face, hands, stomach and back were covered in BED BUG Bites!
Reviewed April 22, 2015
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Rahul from India
Economy Double Room
Stayed 2 nights in August 2014
great hospitality!”
simple and convenient. It's clean with a decent breakfast. We returned quite late one night and to our delight found some croissants lying about in the dining room. Thoughtful gesture. The location is convenient as you can get a bus to the city center close by. However, it probably won't beat living in city center - value for money.
Reviewed September 04, 2014
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SHIYANG from Singapore
Triple Room
Stayed 2 nights in August 2013
six star services in a two stars hotel”
cleaniness,friendly staff and big room
I was a little hesitate when I will be staying in a two star hotel. However, after staying for two nights. I am delighted by their service. I will be happy to stay there again.
Reviewed August 07, 2013
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Erik from Norway
Double Room
Stayed 5 nights in June 2013
Comfortable and quiet”
Staff, owner, easy access transport to downtown.
Comfortable and extremely helpful and friendly staff. Easy and reasonable transport
Reviewed June 24, 2013
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Asinee from Thailand
Economy Double Room
Stayed 3 nights in June 2013
Cheap hotel”
close to bus stop, friendly staff, cheap
Sfatffs were only 2 lovely people, but they can barely speak English. If you want to check out before 8 a.m., there will be no staffs at the reception. The breakfast was too simple. There was no elevator, so you will have to carry your luggages by yourselves. The shower room is separated from toilet and located in the corner of your bedroom. Anyway, considering the price, you can save your budget.
Reviewed June 13, 2013
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Trishma from United Kingdom
Double Room
Stayed 3 nights in May 2013
You get what you pay for ”
Breakfast, clean and close to train station
We arrived in the area of Campo DI Marta in the evening with only a vague idea of how to get to the hotel. This was a mistake as it was dark the streets were quiet. We waiting for a taxi for 20 minutes and when one did arrive the driver wouldn't take us as he said it was very close to the station. He gave us brief directions but we were unsure. luckily we meet someone who was able to check the address on their iPhone and we hurried there. When we arrived at the hotel the main door was wide open and we were greeted by two flights of stairs, which was irritating (ps we are two girls with huge suitcases) we checked in and the host was, well not very welcoming. Language barrier is one thing and that can be dealt with but he was a little moody and this wasn't very reassuring. The room was ok but we were too tired to care. The morning was better, breakfast was simple but nice and the host was a little more cheery. You did on occasion feel slightly ignored as he was always talking on his handsfree kit when you needed to ask for something, like a towel or a map. In terms of location we walked into the centre everyday, it took about 40 minutes but it was a great way to travel. The cobbled streets are gorgeous and it's fairly easy to get at around.
Reviewed May 24, 2013
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Ka from China
Solo traveler
Triple Room
Stayed 2 nights in May 2013
Nice staff and nice location”
simple, clean and nice staff
i was quite surprised when I saw there's no elevator. The hotel is located on the 2nd floor that needs you to climb up some stairs. With some bulky luggage it was a bit hard(especially my suitcase handle was broken). However the owner is super friendly and nice, and he later helped me to fix my suitcase! There is a good gelato shop close to the hotel, and you can walk to the city centre in 20 minutes. Hotel is room is neat and simple, I wish the light was brighter. The complimentary breakfast is okay, I like the freshly grounded coffee made by staff. I would recommend this hotel to young travellers and budget travellers.
Reviewed May 16, 2013
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Jashodhara from India
Double Room
Stayed 2 nights in September 2012
it was relaxed and lovely to be in Emma”
lovely terrace garden, friendly staff, charming homely feel
We found it very clean & comfortable, and it has a homely feel to it; and the terrace garden is so charming! The manager was extremely welcoming and helpful, he allowed to check in early and gave us some coffee while we waited for our room. He gave us very helpful tips for sightseeing, and it is an easy walking distance from from of the tourist attractions, as Florence is basically a small place. Strongly recommend!
Reviewed March 19, 2013
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Nick from Australia
Double Room
Stayed 4 nights in October 2012
Typical Italian budget hotel”
Easy bus ride into central Florence
It's not thr Hilton, but it is clean and friendly with helpful staff. Number 11 or 17 bus stops right outside the door, and a short bus ride to the centre of Florence for only €1.20. No lift and on second floor with steep stairs, but there is a Cardiologist practice on level one if you have a cardiac arrest. Nice breakfast with typical Italian rocket fuel coffee makes a good start to the day.
Reviewed October 08, 2012
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