Hotel Emperor Palms
Executive Room - Bed Hotel Emperor Palms
Bathroom Hotel Emperor Palms
Bathroom Hotel Emperor Palms
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6.3
Good
/10
(99 reviews)See what guests said
See map
7.0
Very good
Location rating score
Very good location - 1.52 kilometers from city center
Popular neighborhood
Parking
FREE
  • Karol Bagh Metro Station230 m
  • Rb Seth Jesa Ram Hospital320 m
  • Ghaffar Market510 m
  • Indian Agricultural Statistics Research Institute630 m
  • Djewels740 m
  • Karol Bagh Market760 m
  • Blk Super Speciality Hospital800 m
  • Sir Ganga Ram Hospital860 m
  • Hanuman Statue - Karol Bagh970 m
  • Hanuman Temple / Statue980 m
  • Free Wi-Fi

    Hotel Emperor Palms

    15A/7 W.E.A, Puja Park, Opp. New Bloom School, Near Karol Bagh Metro Stn, Karol Bagh, New Delhi and NCR, India, 110005 - See map
    "Friendly staff & especially the hotel owner (Old Sadar Ji) He's very nice and friendly if to compare with his son."
    Ramida - January 29, 2018
    Good comfort
    6.8 room quality and comfort
    Good service
    6.5 rating for service
    • 230 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of New Delhi and NCR

    • Free Wi-Fi in all rooms!

    Property ranking|Compared to 9,187 New Delhi and NCR properties
    See all rankings
    Room comfort score
    6.9/10
    Room size
    54 sqm.
    Review score - United States
    6.8/10
    Location score
    7.0/10
    Better than
    98
    %
    of New Delhi and NCR properties
    Bigger than
    98
    %
    of New Delhi and NCR properties
    Better than
    98
    %
    of New Delhi and NCR properties
    Better than
    97
    %
    of New Delhi and NCR properties
    Value for money6.1
    Distance to city center0 km
    Location rating7.0
    Nearest airportIndira Gandhi International Airport (DEL)
    Distance to airport11.4 km

    Rooms available at Hotel Emperor Palms

    Executive Room
    Executive Room
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 double bed or 2 single be...
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    Emperor Room
    Emperor Room
    ...
    • Room size: 120 m²/1292 ft²
    • City view
    • 1 double bed or 2 single be...
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    Premium Room
    Premium Room
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Standard Double Room
    Standard Double Room
    ...
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      Standard Double Room
      Standard Double Room
      ...
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        Standard Double Room
        Standard Double Room
        ...
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          Standard Double Room
          Standard Double Room
          ...
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            Standard Double Room
            Standard Double Room
            ...
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              Standard Double Room
              Standard Double Room
              ...
                Enter dates to see prices
                Standard Double Room
                Standard Double Room
                ...
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                  What people love about Hotel Emperor Palms

                  • 8.8
                    Excellent
                    Cleanliness

                    "Hotel and room is very clean."

                    Abdulla

                    |

                    August 4, 2016

                  • 6.4
                    Good
                    Staff 

                    "Staff is friendly."

                    Navin

                    |

                    November 30, 2016

                  • 9.2
                    Exceptional

                    "Overall was good"

                    Reenajit

                    |

                    March 5, 2018

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                  More about Hotel Emperor Palms

                  More about Hotel Emperor Palms

                  6.4
                  Good

                  "It is a nice budget hotel, close to karol bagh metro."

                  Navin

                  |

                  November 30, 2016

                  An overview

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                  What they offer

                  8.8
                  Excellent
                  Staff 

                  "Staff were very helpful and friendly."

                  Abdulla

                  |

                  August 4, 2016

                  Read more reviews
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                  Nearest essentials

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  Food and dining

                  Restaurants on site

                  The Emperor
                  Cuisine:Chinese, Indian
                  Menu:Buffet, A-la-carte

                  Nearby restaurants

                  Indian cuisine
                  Indian cuisine
                  Suruchi
                  80 m Indian, Vegetarian
                  Punjabees
                  250 m Indian
                  Om Saravana Bhavan
                  250 m Indian, Vegan, Vegetarian
                  American cuisine
                  American cuisine
                  Lanterns Kitchen & Bar
                  840 m American, Asian, Chinese
                  Monkey Bar
                  3.1 km American, Asian, Bar
                  Uzzuri Deli and Bar
                  3.6 km American, European, Gluten Free
                  Chinese cuisine
                  Chinese cuisine
                  Tempting Restaurant
                  150 m Chinese, Indian, Vegetarian
                  Kings Chinese Point
                  260 m Chinese
                  Anjlika Pastry Shop
                  260 m Chinese, Fast food, Indian

                  What's nearby

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  Property's guest policies

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                  Some helpful facts

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                  Announcements

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                  Reviews of Hotel Emperor Palms from real guests

                  Provided by verified guests of Agoda
                  Agoda Reviews (99)Booking.com Reviews (99)
                  6.3
                  /
                  10
                  Cleanliness6.2
                  Facilities5.7
                  Location7.0
                  Room comfort and quality6.8
                  Service6.5
                  Value for money6.1
                  Rating
                  9+ Exceptional (7)
                  8-9 Excellent (4)
                  7-8 Very Good (10)
                  6-7 Good (13)
                  <6 Below Expectation (28)
                  Time of the year
                  Mar - May (7)
                  Jun - Aug (11)
                  Sep - Nov (21)
                  Dec - Feb (23)
                  All guests (99)
                  All room types
                  All languages

                  Show reviews that mention 

                  Showing 62 verified guest comments
                  1234
                  6.0
                  Aparna from Indonesia
                  Solo traveler
                  Emperor Room
                  Stayed 4 nights in July 2018

                  Average”

                  They could be more customer centered

                  Reviewed July 13, 2019
                  6.0
                  ERNI from Indonesia
                  Couple
                  Emperor Room
                  Stayed 2 nights in March 2019

                  Good hotel”

                  Staff not friendly. When I need extra bed, its not comfortable

                  Reviewed April 07, 2019
                  2.0
                  Mathew from India
                  Family with young children
                  Emperor Room
                  Stayed 2 nights in February 2019

                  Please don’t go there”

                  This place is 50 meter walk away from Karol Bagh market which is a good thing other than that there’s nothing much to say about this hotel.We booked 2 rooms but the rooms were very pathetic. The reception counter and the restaurant looks very good which is the best picture they show on site.last word DONT GO THERE

                  Reviewed March 22, 2019
                  2.4
                  alan from United Kingdom
                  Couple
                  Emperor Room
                  Stayed 8 nights in January 2019

                  couldnt stay”

                  wallpaper peeling, 1 room musty old fashioned

                  Reviewed February 09, 2019
                  2.4
                  from Mauritius
                  Group
                  Emperor Room
                  Stayed 2 nights in November 2018

                  abominable, obnoxious, revolting, repulsive, repellent, repugnant, ”

                  I will never recommend this hotel , nor step foot in this hotel . Cold water , dirty , outdated , rude staffs , poor service, dangerously electrical wires , archaic , no lights , For the price paid it was not worth it , the staff were never helpful especially the punjabi guy. they force you to do what they want and stay in a place that is vomiting to stay. no hot water to shower in the morning unless u ask for the reception permission t shower then they switch on the boiler. overall don't go there its not worth the rating given by Agoda

                  Reviewed December 01, 2018
                  2.0
                  sandhya from Singapore
                  Family with young children
                  Emperor Room
                  Stayed 1 night in November 2018

                  worst stay, never book this”

                  got totally cheated by this property. i had booked 3 rooms for 5 pax, when we arrived after full day of driving, they had only 1 room for us - they kept blaming agoda for the problem. then i called agoda and they said payment is taken for all rooms. after a lot of hassle, finally got 1 big family room for 4 of us and another room in a property 4 km away - in the middle of the night we had to drop my friend there. rooms were horrible. the rooms were so old super noisy fans curtain and cushions were torn and smelly the water heater in the bathroom gave us electric shocks no wifi horrible and we paid so much for it - and we were cheated by the hotel and agoda.

                  Reviewed November 30, 2018
                  2.8
                  Phalbir from Malaysia
                  Couple
                  Emperor Room
                  Stayed 1 night in November 2018

                  Acceptable”

                  Basically everything about the hotel is bad.Very rundown and hard to find

                  Reviewed November 19, 2018
                  6.8
                  Good
                  Ella from United Kingdom
                  Couple
                  Premium Room
                  Stayed 1 night in October 2018

                  Looks much better on the pictures ”

                  WiFi did not work the whole time we was there. Mould on the walls and the wallpaper hanging off. Nothing in the mini bar. No towels. No toiletries free

                  Reviewed October 04, 2018
                  2.0
                  Rubenesk from Malaysia
                  Business traveler
                  Premium Room
                  Stayed 1 night in September 2018

                  Don’t ever book here”

                  No professionalism at all! Missed my flight because they screwed up my airport transfer, gave an old useless small car (supposed to be an SUV for 2 adults and 4 baggage’s), driver had an accident and ditched us in the middle of the road! Spent over extra 400 USD for the two of us to get another cab and book another flight. They don’t speak English here btw. Imagine the hardship we faced! Disappointment.

                  Reviewed September 14, 2018
                  2.0
                  Ketija from United Arab Emirates
                  Solo traveler
                  Premium Room
                  Stayed 1 night in August 2018

                  I couldn’t get on my flight and once I called up to change my booking or cancel no one helped me!”

                  I couldn’t get on my flight and once I called up to change my booking or cancel my booking no one was able to help! It’s so unprofessional and disappointing that they ignored my email and haven’t responded about changing the dates for check in!

                  Reviewed August 10, 2018
                  10.0
                  Exceptional
                  Leela
                  Couple
                  Emperor Room
                  Stayed 2 nights in July 2018

                  Good hotel in location and service wise”

                  The front office staff can communicate in english and very attentive to our request. Room service and food is good.

                  Reviewed August 02, 2018
                  4.4
                  Manoharan from India
                  Solo traveler
                  Emperor Room
                  Stayed 1 night in July 2018

                  Cheating hotel, everything charged above MRP, no value for money”

                  Don't opt for this hotel, they real cheating the public

                  Reviewed July 19, 2018
                  5.2
                  Manoharan from India
                  Solo traveler
                  Emperor Room
                  Stayed 1 night in July 2018

                  wort experience, the hotel real cheating fellows, the payment made to higher room they alloted low”

                  Don't recommend to this hotel they cheat the public

                  Reviewed July 19, 2018
                  3.6
                  bhupinder from Malaysia
                  Group
                  Executive Room
                  Stayed 6 nights in March 2018

                  Acceptable”

                  Pros; very good location Cons: we took the executive and premium room, the hot water doesn't work, water is soo smelly especially at the sink; bathroom is soo dodgy, bed is a nightmare(very very worn of mattress). Worst part is they don't change the towels daily, they literally re-fold the older towels that are used n keep it back there. How disgusting is that? And we took an extra bed, it felt like we were sleeping on a plywood. We had a total of 5 people, so the usuals is hotels usually gives 2 new bottles of water everyday but over here if we don't ask them they won't do it, and even if we ask them they'll just keep 1 bottle of water. The hotel is very very dodgy and doesn't deserve the stars it has.

                  Reviewed April 02, 2018
                  9.2
                  Exceptional
                  Reenajit from Malaysia
                  Group
                  Premium Room
                  Stayed 5 nights in February 2018

                  Exceptional”

                  Spacious room and easily accessible to karol bagh market. Walking distance of less than 5 minutes to the main market. Staff were friendly, breakfast was good, room is clean, just only that the water pressure is a little slow. Overall was good

                  Reviewed March 05, 2018
                  6.8
                  Good
                  GANESH from Malaysia
                  Family with young children
                  Emperor Room
                  Stayed 2 nights in February 2018

                  Good and satisfactory .....”

                  tThe room was no as the picture displayed small in size bathroom not so clean.. location was good just a walking distance to Carol Bargh market. Food was ok dun have much choice. Not worth for the money paid need more facilities. Bed Matress was so hard cant sleep well.

                  Reviewed March 05, 2018
                  8.0
                  Excellent
                  Iftekhar from Bangladesh
                  Family with young children
                  Premium Room
                  Stayed 3 nights in February 2018

                  Peaceful.”

                  Well its my 3rd stay in Karolbagh and I am very surprised to see hotel like Emperor palms maintains things in this busy area. Starting from the good morning breakfast till the day end, everything you get is more than what u pay. Definitely gonna stay again and will suggest people to be in here without any doubt.

                  Reviewed March 04, 2018
                  5.6
                  Paul from India
                  Family with young children
                  Emperor Room
                  Stayed 2 nights in February 2018

                  Above average”

                  The hotel is located in the middle of a market making it difficult for cabs to reach the roads are very narrow and noisy at night. If you are in Delhi for shopping then this is a very good place to stay. Nothing else. Rooms are a bit small for a family of 4 (2 adults and 2 kids). They say that they have a baby cot but they just have an extra bed which makes the room very crammed up!

                  Reviewed February 22, 2018
                  10.0
                  Exceptional
                  from Thailand
                  Solo traveler
                  Emperor Room
                  Stayed 4 nights in November 2017

                  Awesome!”

                  Finally I get a time to drop some line. I was there in November 2017. Had a great time there. Friendly staff & especially the hotel owner (Old Sadar Ji) He's very nice and friendly if to compare with his son. His son should learn lots from him, If he want the prosper of his hotel. He should learn to smile & Welcome guest. By showing his weird attitudes, He earn nothing.

                  Reviewed January 29, 2018
                  4.8
                  Amanda from Australia
                  Solo traveler
                  Emperor Room
                  Stayed 1 night in October 2017

                  Location was good, hotel not recommended”

                  I arrived at this hotel after the hotel arranged a pick up from the airport. The car they sent was falling to pieces and got a flat tyre on the way to the hotel - this at 2am in the morning & me by myself. There was no jack in the car, so we had to wait until someone arrived to assist changing it. We were sat on the side of a freeway for about 30 minutes.... Then I arrived at the hotel (with fairly unhelpful front desk staff), only find the room that I checked into was pretty awful. There was no window, the lights didn't turn off so I had to sleep with an eye mask on. The sheets looked really old. As it was so late and I was exhausted, I couldn't be bothered looking for another hotel, only to get up at 7am to go on a walking tour. Not sure which rooms are the ones in the photographs, but the one a got was horrible. I couldn't wait to check out. There are much better hotels nearby for the same price. ADVICE - if you're a Westerner, you won't like this hotel, so I suggest to stay away.

                  Reviewed January 22, 2018
                  1234
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                  • Very good location
                  • Gurudwara Bangla Sahib
                  • Karol Bagh Metro Station is within 0.23 km