230 meters to public transportation
Located in heart of New Delhi and NCR
Free Wi-Fi in all rooms!
|Value for money||6.1|
|Distance to city center||0 km|
|Nearest airport||Indira Gandhi International Airport (DEL)|
|Distance to airport||11.4 km|
"Hotel and room is very clean."
August 4, 2016
"Staff is friendly."
November 30, 2016
"Overall was good"
March 5, 2018
"It is a nice budget hotel, close to karol bagh metro."
November 30, 2016
This Delhi hotel is centrally located in Karol Bagh, renowned for being the largest shopping area in Asia. It is conveniently 14 kilometers from the Delhi Airport and two kilometers from the nearest railway station. The area is home to several famous markets, including The Gaffar and Karol Bagh markets, filled with local goods and items. The main commercial areas along with several historical sites are also nearby. The hotel provides packaged tours for exploring Delhi, Agra, and Jaipur. Rooms are well appointed with a relaxing ambiance and are equipped with all modern facilities. The hotel offers transport facilities and car rentals to make traveling as convenient as possible. The air conditioned conference and dining halls can come in handy, particularly for those visiting for business purposes. This is an accommodation choice boasting an ideal location and excellent facilities to match.
"Staff were very helpful and friendly."
August 4, 2016
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Hotel Emperor Palms
Show reviews that mention
They could be more customer centered
Staff not friendly. When I need extra bed, its not comfortable
Please don’t go there”
This place is 50 meter walk away from Karol Bagh market which is a good thing other than that there’s nothing much to say about this hotel.We booked 2 rooms but the rooms were very pathetic. The reception counter and the restaurant looks very good which is the best picture they show on site.last word DONT GO THERE
wallpaper peeling, 1 room musty old fashioned
abominable, obnoxious, revolting, repulsive, repellent, repugnant, ”
I will never recommend this hotel , nor step foot in this hotel . Cold water , dirty , outdated , rude staffs , poor service, dangerously electrical wires , archaic , no lights , For the price paid it was not worth it , the staff were never helpful especially the punjabi guy. they force you to do what they want and stay in a place that is vomiting to stay. no hot water to shower in the morning unless u ask for the reception permission t shower then they switch on the boiler. overall don't go there its not worth the rating given by Agoda
worst stay, never book this”
got totally cheated by this property. i had booked 3 rooms for 5 pax, when we arrived after full day of driving, they had only 1 room for us - they kept blaming agoda for the problem. then i called agoda and they said payment is taken for all rooms. after a lot of hassle, finally got 1 big family room for 4 of us and another room in a property 4 km away - in the middle of the night we had to drop my friend there. rooms were horrible. the rooms were so old super noisy fans curtain and cushions were torn and smelly the water heater in the bathroom gave us electric shocks no wifi horrible and we paid so much for it - and we were cheated by the hotel and agoda.
Basically everything about the hotel is bad.Very rundown and hard to find
Looks much better on the pictures ”
WiFi did not work the whole time we was there. Mould on the walls and the wallpaper hanging off. Nothing in the mini bar. No towels. No toiletries free
Don’t ever book here”
No professionalism at all! Missed my flight because they screwed up my airport transfer, gave an old useless small car (supposed to be an SUV for 2 adults and 4 baggage’s), driver had an accident and ditched us in the middle of the road! Spent over extra 400 USD for the two of us to get another cab and book another flight. They don’t speak English here btw. Imagine the hardship we faced! Disappointment.
I couldn’t get on my flight and once I called up to change my booking or cancel no one helped me!”
I couldn’t get on my flight and once I called up to change my booking or cancel my booking no one was able to help! It’s so unprofessional and disappointing that they ignored my email and haven’t responded about changing the dates for check in!
Good hotel in location and service wise”
The front office staff can communicate in english and very attentive to our request. Room service and food is good.
Cheating hotel, everything charged above MRP, no value for money”
Don't opt for this hotel, they real cheating the public
wort experience, the hotel real cheating fellows, the payment made to higher room they alloted low”
Don't recommend to this hotel they cheat the public
Pros; very good location Cons: we took the executive and premium room, the hot water doesn't work, water is soo smelly especially at the sink; bathroom is soo dodgy, bed is a nightmare(very very worn of mattress). Worst part is they don't change the towels daily, they literally re-fold the older towels that are used n keep it back there. How disgusting is that? And we took an extra bed, it felt like we were sleeping on a plywood. We had a total of 5 people, so the usuals is hotels usually gives 2 new bottles of water everyday but over here if we don't ask them they won't do it, and even if we ask them they'll just keep 1 bottle of water. The hotel is very very dodgy and doesn't deserve the stars it has.
Spacious room and easily accessible to karol bagh market. Walking distance of less than 5 minutes to the main market. Staff were friendly, breakfast was good, room is clean, just only that the water pressure is a little slow. Overall was good
Good and satisfactory .....”
tThe room was no as the picture displayed small in size bathroom not so clean.. location was good just a walking distance to Carol Bargh market. Food was ok dun have much choice. Not worth for the money paid need more facilities. Bed Matress was so hard cant sleep well.
Well its my 3rd stay in Karolbagh and I am very surprised to see hotel like Emperor palms maintains things in this busy area. Starting from the good morning breakfast till the day end, everything you get is more than what u pay. Definitely gonna stay again and will suggest people to be in here without any doubt.
The hotel is located in the middle of a market making it difficult for cabs to reach the roads are very narrow and noisy at night. If you are in Delhi for shopping then this is a very good place to stay. Nothing else. Rooms are a bit small for a family of 4 (2 adults and 2 kids). They say that they have a baby cot but they just have an extra bed which makes the room very crammed up!
Finally I get a time to drop some line. I was there in November 2017. Had a great time there. Friendly staff & especially the hotel owner (Old Sadar Ji) He's very nice and friendly if to compare with his son. His son should learn lots from him, If he want the prosper of his hotel. He should learn to smile & Welcome guest. By showing his weird attitudes, He earn nothing.
Location was good, hotel not recommended”
I arrived at this hotel after the hotel arranged a pick up from the airport. The car they sent was falling to pieces and got a flat tyre on the way to the hotel - this at 2am in the morning & me by myself. There was no jack in the car, so we had to wait until someone arrived to assist changing it. We were sat on the side of a freeway for about 30 minutes.... Then I arrived at the hotel (with fairly unhelpful front desk staff), only find the room that I checked into was pretty awful. There was no window, the lights didn't turn off so I had to sleep with an eye mask on. The sheets looked really old. As it was so late and I was exhausted, I couldn't be bothered looking for another hotel, only to get up at 7am to go on a walking tour. Not sure which rooms are the ones in the photographs, but the one a got was horrible. I couldn't wait to check out. There are much better hotels nearby for the same price. ADVICE - if you're a Westerner, you won't like this hotel, so I suggest to stay away.