7.8
Very good
/10
(317 reviews)See what guests said
Housekeeping25
24-hour front desk5
See map
6.3

Good

Location rating score

Popular neighborhood
Parking
Available
Popular landmarks
Chinatown 1.68 km
Lombard Street 2.1 km
Oracle Park 2.56 km
Ferry Building Marketplace 2.66 km
Fisherman's Wharf 2.75 km
Pier 39 2.94 km
Twin Peaks 4.07 km
Golden Gate Park 4.07 km
Alcatraz Island 4.87 km
Golden Gate Bridge 6.59 km
Nearby landmarks
Bambuddha Lounge 40 m
Mitchell Brothers O’Farrell Theater 170 m
Deco Lounge 190 m
Great American Music Hall 200 m
AMC Van Ness 14 240 m
Silver Lion Service - Private Tours 290 m
Gangway 290 m
Koko Cocktails 320 m
Edinburgh Castle 320 m
New Conservatory Theater 330 m
Hotel Epik

"Good location;"

Jacob - November 8, 2018

King Suite - Bed Hotel Epik
Lobby Hotel Epik
Lobby Hotel Epik
See all 36 photos
Removed from saved list
Free Wi-Fi

Hotel Epik

706 Polk Street, San Francisco, CA, San Francisco Downtown, San Francisco (CA), United States, 94109 - See map
What guests are saying:Read all 317 reviews
Excellent service
8.7 rating for service
Excellent cleanliness
8.6 rating for cleanliness

P.S. there is a huge espresso coffee machine in the lobby that you are also able to use any time awesome !

Anna | March 14, 2018

The room was small BUT super comfortable, clean and has everything you need .

Anna | March 14, 2018

Felt this was a good value for SFO and would definitely stay again.

Lalime | June 10, 2018

Small & Simple, but everything you need.

Lalime | June 10, 2018

Anthony at the front desk was awesome!

Anna | March 14, 2018

I thoroughly enjoyed my stay!

Jacob | November 8, 2018

  • 620 meters to public transportation

  • Airport transfer

  • Located in heart of San Francisco (CA)

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in San Francisco (CA) every 3 minutes on Agoda.com
Value for money7.9
Distance to city center0 miles
Location rating6.3
Nearest airportSan Francisco International Airport (SFO)
Distance to airport18.4 km

Rooms available at Hotel Epik

One Double Bed
One Double Bed
...
  • Non-smoking
  • Shower
  • 2 double beds
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Queen Suite
Queen Suite
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 2 queen beds
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One Queen Bed Non-Smoking
One Queen Bed Non-Smoking
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
  • 2 queen beds
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King Suite
King Suite
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 2 queen beds
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Twin
Twin
...
  • Non-smoking
  • 2 queen beds
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Deluxe Double Room
Deluxe Double Room
...
  • Room size: 16 m²/172 ft²
  • Shower
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Single Room
Single Room
...
  • Room size: 14 m²/151 ft²
  • Shower
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Double Room
Double Room
...
  • Room size: 14 m²/151 ft²
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Room, 2 Single Beds, Shared Bathroom
Room, 2 Single Beds, Shared Bathroom
...
  • Shower
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Room, 1 Full Bed, Shared Bathroom
Room, 1 Full Bed, Shared Bathroom
...
  • Shower
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What people love about Hotel Epik

  • 9.6
    Exceptional
    "Great service!"

    Marianna | July 24, 2018

  • 7.2
    Very good
    "Hotel seemed nice and transport to and from was easy, would request a better room if I stayed again."

    Beverley | January 8, 2019

  • 7.6
    Very good
    Location
    "Convenient location for bus stops and walk to many great places ie delicious food, fun park."

    Rachel | April 8, 2018

Property ranking|Compared to 747 San Francisco (CA) properties
See all rankings
Service score
8.7/10
Cleanliness score
8.6/10
Value for money score
7.9/10
Review score - United States
7.8/10
Better than
94
%
of San Francisco (CA) properties
Better than
92
%
of San Francisco (CA) properties
Better than
91
%
of San Francisco (CA) properties
Better than
80
%
of San Francisco (CA) properties
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Overall rating:
7.8
Very good
317 reviews
Cleanliness
8.6
Facilities
7.8
Location
6.3
Read all reviews >
What travelers say they love:
The hotel was fab, modern, clean and great value for money.
Emily from United Kingdom
Business traveler
More about Hotel Epik

More about Hotel Epik

Renovated in 2016, the Hotel Epik guarantees guests a pleasant stay whether in San Francisco (CA) for business or pleasure. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Hotel Epik offers impeccable service and all the essential amenities to invigorate travelers. The hotel provides free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping, postal service to ensure our guests the greatest comfort.

Hotel Epik is home to 84 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, linens. The hotel offers many unique recreational opportunities such as games room. With an ideal location and facilities to match, Hotel Epik hits the spot in many ways.

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Most talked about facilities

Housekeeping
20 mentions
Food & Dining
2 mentions
Breakfast
1 mention
Internet
1 mention

What they offer

7.6
Very good
"Enjoyed water and snacks in room and coffee in lobby."

Rachel | April 8, 2018

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Nearby restaurants

American cuisine
American cuisine
Brenda's French Soul Food
40 m American, Cajun Creole
Chambers - Phoenix Hotel
100 m American
GreenLid
230 m American, Cafe, Vegan
Asian cuisine
Asian cuisine
Ken's Kitchen
Asian, Chinese
Thai Idea Vegetarian
10 m Asian, Thai, Vegan
Gonzale's Guillermo
90 m Asian, Filipino
Cafe
Cafe
Aroma Cafe
170 m Cafe
Hoang Dat Coffee Shop
310 m Cafe
Angel Cafe
510 m Cafe, Mediterranean

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Hotel Epik from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness8.6
Facilities7.8
Location6.3
Service8.7
Value for money7.9
High score for San Francisco (CA)
Rating
9+ Exceptional (33)
8-9 Excellent (22)
7-8 Very Good (39)
6-7 Good (16)
<6 Below Expectation (26)
Time of the year
Mar - May (36)
Jun - Aug (50)
Sep - Nov (33)
Dec - Feb (17)
Don't miss out!Users are booking a place in San Francisco (CA) every 3 minutes on Agoda.com
All guests (317)
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Show reviews that mention 

Showing 136 verified guest comments
12345
9.6
Exceptional
Lee from United Kingdom
Couple
One Queen Bed Non-Smoking
Stayed 2 nights in October 2018

Great value place to stay in San Francisco ”

We chose Hotel Epik based on price & how close it was to City Hall. The staff there were excellent & we found them to be very friendly & helpful. The room was small but that was as expected from the reviews we had read beforehand so was not a problem. As we read in other reviews there are a number of homeless in the area, again this did not cause us any problems. Area wise this is a bit further from the main tourist areas, we were only visiting for a limited time so did use Ubers in order to maximise our time in the city. The coffee, water & snacks in room were a great addition. This was a great place to stay in San Francisco & represented great value for money. Our room was on the second floor at the front of the building so did experience a reasonable amount of noise at night from traffic / sirens etc but this wouldn’t put us off staying here again.

Reviewed October 28, 2018
8.8
Excellent
James from Canada
Solo traveler
One Double Bed
Stayed 3 nights in April 2018

Hotel Epik is epic :-)”

Contemporary quaint boutique hotel experience embracing the age of the building with a modern overlay of a European flair. This property is well maintained and well managed and while it's located on the cusp of the Tenderloin district and Civic Center area, it's conveniently situated and getting around is very easy. The staff is supremely nice and co-operative which makes the stay even more comfortable. When I return to San Francisco or when I recommend places to stay to my friends, Hotel Epik will be top of the list :-)

Reviewed May 07, 2018
9.2
Exceptional
Georg from Austria
Solo traveler
Twin
Stayed 3 nights in September 2017

Modern, very clean hotel, super friendly & helpful personnel, excellent value for the money”

Granted: the area - at the edge of the Tenderloin - may not the best, but given the (for European standards) simply insane prices for hotel rooms elsewhere in San Francisco, this was excellent value for money. In contrast to many other - much more expensive - hotels I've seen in the city, which claim to be newly built or renovated but already have a somewhat shabby look and feel, the room and the entire hotel were impeccably clean and modern. Also, instead of the usual 'minibar-rip-off', there were gratuitous water and snacks in the room. And last but definitely not least, while I cannot say that the personnel at other SF hotels was unfriendly, the staff here was exceptionally nice and helpful (thank you for that!). I will definitely stay here again on my next visit.

Reviewed September 29, 2017
8.8
Excellent
Kaitie from United States
Couple
Deluxe Double Room
Stayed 1 night in June 2017

Amazing Stay”

My husband and I stayed here for one night of our honeymoon. The staff was incredibly kind and friendly, the room was very clean, modern, and luxurious, and the overall aesthetic of the hotel was bright, trendy, and energetic. I can't emphasize enough how kind and friendly the staff are!! However, parking is practically impossible. Hotel Epik does offer a valet service which comes in at about $50/stay, an absolute necessity if you have a car with you. They allow you unlimited access to your car between 6 am and 11 pm for the duration of your stay, so it's definitely worth the cost. The room is stocked with free water, snacks, and espresso. The beds are comfortable and the rooms are well-lit. It is a very, very short walk down Polk Street to Brenda's French Soul Food, an amazing hole-in-the-wall restaurant most popular for their fried chicken and beignets. I would highly suggest Hotel Epik for anyone looking for a clean, renovated place to stay in a central SF location.

Reviewed July 01, 2017
8.0
Excellent
Catherine from Australia
Couple
One Double Bed
Stayed 3 nights in January 2019

Room not EPIK!!”

Our room was tiny and didn’t have an outside view. I wasn’t warned about this and was an issue because my husband suffers with claustrophobia. We were happy to pay for an upgrade, but they were booked out. It’s not the hotel’s fault but the amount of homeless people directly outside definitely affected my view of the hotel and San Francisco in a negative way. I would definitely stay closer to Fisherman’s Wharf if I was travelling with a family. Upon check out I was told we were being charged for resort fees and when I questioned it I was only charged for one night. Why a hotel like this charges resort fees is beyond me. Having said all that the staff were very pleasant, the bar was a great escape when we were too scared to go out for a drink and the room was very modern and clean.

Reviewed January 12, 2019
8.8
Excellent
Awneet from Switzerland
Couple
One Queen Bed Non-Smoking
Stayed 1 night in March 2018

Good Place with Helpful Staffs”

The hotel is in Polk street around 15 mins walk from Union Square. Nice hotel with cute bedroom and very helpful staffs. I would recommend it to people who wants be in the somehow centre of San Francisco.

Reviewed March 20, 2018
8.4
Excellent
James from United Kingdom
Couple
One Double Bed
Stayed 3 nights in August 2018

Friendly hotel in a not so friendly neighborhood ”

Hotel Epik was everything we needed whilst staying in San Fran. Quite and well kept room with nice amendments and friendly staff. The only downside is the area it is in has many homeless people around and can be daunting on first sight. We was never caused trouble by them when walking around, but we did take the precaution to book taxis to and from the hotel.

Reviewed August 22, 2018
9.2
Exceptional
Natasha from Canada
Couple
One Double Bed
Stayed 2 nights in July 2018

Canadians from Vancouver, BC”

Hospitality and guest services at Hotel Epik are amazing and top-knotch! We were very easily accommodated to our request for a quieter hotel room, and the staff/reception are very pleasant and extremely friendly. I would highly recommend this hotel simply because of the amazing hospitality and services, and cleanliness! -Vancouver, BC (Natasha)

Reviewed July 30, 2018
7.6
Very good
Victor
Couple
One Double Bed
Stayed 2 nights in July 2018

Very good”

Nice updated hotel. Got a special rate deal which was great for San Francisco. Room was a little small, but adequate for our 2 night stay. Staff were great and very helpful. Hotel location is bordering on a less desirable area, but it's fine if you keep your movements to and from it in the right directions. Would stay there again for sure.

Reviewed July 19, 2018
8.8
Excellent
Amy from United States
Couple
One Queen Bed Non-Smoking
Stayed 3 nights in April 2017

Really nice hotel in a not so nice part of town”

First time trip to San Fran, Hotel is new, super clean. Rooms are small but have everything you need, in fact the designer is a genus in how he master ed the design. Complimentary bottles of water and Espresso machine in each room were a bonus. Rough part of town so we used uber to get home as the area felt very unsafe but the hotel itself felt very safe. We were ignorant about the homeless and drug abuse issues in the city but enjoyed the stay & would recommend the hotel.

Reviewed April 23, 2017
8.0
Excellent
Mélanie from Canada
Couple
One Queen Bed Non-Smoking
Stayed 1 night in July 2017

Hotel Epik - I quite enjoyed my stay!”

Upon entry, Hotel Epik was very clean and fun! It had offered board games, an arcade machine and refreshments. Very aesthetically pleasing! The front end clerk was also very helpful and friendly! As for the rooms, they were quite small! The walls also seemed to be paper thin. The location of the hotel was about a 10 minute Uber ride to the piers. That being said, the hotel's neighboorhood was very loud. It didn't feel like the safest at night. Overall, the price was good, so was the customer service and the modern look! The location, the thin walls and the small rooms weren't my favourite.

Reviewed July 16, 2017
10.0
Exceptional
Melrose from Singapore
Couple
One Queen Bed Non-Smoking
Stayed 2 nights in May 2018

Fantastic Hotel”

Loved my stay at Epik Hotel, lovely service and room is clean. Furthermore, it's within walkable distance to different attractions.

Reviewed December 01, 2018
10.0
Exceptional
Stephane from Canada
Couple
One Queen Bed Non-Smoking
Stayed 5 nights in June 2018

Hotel Epik a must!”

A five star hotel and staff! Thanks to Erik for is kindness! We will come back for sure at hotel Epik the next time we come to SF!

Reviewed June 14, 2018
8.0
Excellent
Erin from Canada
Solo traveler
Twin
Stayed 2 nights in October 2018

Tenderloin District”

Hotel EPIK is a cute boutique hotel in a terrible neighbourhood. Right outside its doors is dangerous. It’s too bad this hotel is located somewhere else in the city - it’s a great spot inside!

Reviewed October 10, 2018
7.2
Very good
Eugene from Singapore
Couple
One Double Bed
Stayed 1 night in July 2018

Nothing Fantastic”

For the price that we paid, room was super tiny with slight seepage from the floor tiling. Definitely not worth it but considering it’s San Fran, not really surprising. Would not be returning if I visit San Fran again. Only pleasant thing from the stay was the friendly front office people.

Reviewed August 16, 2018
5.6
Jill from United States
Couple
One Queen Bed Non-Smoking
Stayed 8 nights in July 2018

Above average”

Although the staff was very nice and the hotel clean, the queen bed room was literally a shoe box. The neighborhood was not the best. For vacation, I wish I had known a soup kitchen was a block away. This area of San Francisco seemed to have far more homeless people than other areas. They were also doing construction in the building below us so it was extremely loud.

Reviewed July 26, 2018
10.0
Exceptional
Jacob from United States
Solo traveler
One Double Bed
Stayed 3 nights in November 2018

3 Nights in SF”

Good location; I was able to walk a lot of places or easily catch the bus / BART. The room itself was only a little smaller than other hotel rooms, but it had all of the amenities and then some extras. They're designed very well. Joey, at the front desk was very helpful during my visit. I appreciate everything he did; checking me in early, recommending restaurants, checking my bag before check in and after check out... I was very appreciative. My only suggestion is to pack some earplugs. The thin walls and laminate floors make things a little loud. It may be hard to sleep without them if you're a light sleeper like I am. Otherwise, I thoroughly enjoyed my stay!

Reviewed November 08, 2018
9.2
Exceptional
Michael from Canada
Couple
One Queen Bed Non-Smoking
Stayed 2 nights in September 2018

San Fran Getaway”

Hotel is very clean and well appointed. Staff is friendly. Location is on divide of gentrified and old downtown.

Reviewed September 30, 2018
8.8
Excellent
Daniel from Canada
Couple
One Double Bed
Stayed 7 nights in September 2018

Nice hotel and excellent service but bad location”

Nice hotel and excellent service but bad location location was near the tenderloin district you dont want to walk there late at night lots of drug dealer and homeless. But in the morning and evening i was confortable to walk on the street around (i was using geary Street i think it the best option) But my wife was scare to walk in that neighborhood. room as nespresso machine and hotel is A1 but location is bad

Reviewed September 28, 2018
8.0
Excellent
Emily from United Kingdom
Business traveler
One Queen Bed Non-Smoking
Stayed 3 nights in September 2018

Great hotel... not a great location”

The hotel was fab, modern, clean and great value for money. However, outside the door the number of homeless people, clearly with mental health and drug issues, was a big issue. The hotel is in Tenderloin which is one of the worst areas for this problem (although SF does have an issue with this all over). As a lone female traveller I never felt safe and got taxi's directly from the hotel to my office. I wouldn't have walked up the street alone in daylight let along in the evening. You could even hear people shouting at each other from within my room at the front of the building. Maybe I was being over cautious but I wouldn't stay again for that reason. The staff were really lovely and helpful. However, one silly thing was that when I asked for an iron on one day I was brought one without a board. When I asked what I was supposed to use the response I got was 'I don't know, maybe the desk?'. Maybe invest in some ironing boards??

Reviewed September 24, 2018
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  • Location rating
  • Chinatown
  • Civic Center Subway Station is within 0.63 km
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