Hotel Epik
Hotel Epik
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8.8
Excellent

"Customer service was great, room was clean, Hotel looks nice..."

Katie

|

April 24, 2018

King Suite - Bed Hotel Epik
King Suite - Bed
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Lobby Hotel Epik
Lobby
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Lobby Hotel Epik
Lobby
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Interior view Hotel Epik
Interior view
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See map Hotel Epik
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Good
Location
6.5
See all 6 photos Hotel Epik
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What guests are saying:
Great hotel
Matthew from Australia
Solo traveler
Room was compact but very clean, Had a great bar where we could unwind and was within walking distances to many restaurants. Homeless people were within the area but did not cause any problems.
David from Australia
Couple
brilliant staff clean facilities very small rooms
Usman from Pakistan
Couple
Great service! Clean, but queen suits were small. So I recommend to get the King suite
Marianna from United States
Family with young children
Fantastic city and great hotel and staff
Debra from United Kingdom
Couple
Really nice small hotel , very clean, friendly helpful staff, location is a good base for getting round the city, there are a lot of homeless in this neighbourhood but didn’t bother us as never got any hassle from them. Would definitely use again if we return again.
Mark from United Kingdom
Couple
Cons: some traffic sound. Pros: all staff was in for a chat.
Jan from Netherlands
Business traveler
A five star hotel and staff! Thanks to Erik for is kindness! We will come back for sure at hotel Epik the next time we come to SF!
Stephane from Canada
Couple
Small & Simple, but everything you need. Traffic and street noise, but that's city living. Felt this was a good value for SFO and would definitely stay again.
Lalime from United States
Business traveler
Newly built
Excellent
From 271 reviewsSee what guests said
8.0
/
10
Excellent service
8.8
Recommended by 82% of guests
Value for money8.0
Distance to city center0 miles
Location rating6.5
Nearest airportOakland International Airport (OAK)
Distance to airport18.4 km
  • 630 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Room choices
Deluxe Double Room
Deluxe Double Room
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 1 double bed
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Deluxe Queen Suite
Deluxe Queen Suite
...
  • Room size: 23 m²/248 ft²
  • Shower
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One Double Bed
One Double Bed
...
  • Non-smoking
  • Shower
  • 2 double beds
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Deluxe King Suite
Deluxe King Suite
...
  • Room size: 21 m²/226 ft²
  • Shower
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Queen Suite
Queen Suite
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 2 queen beds
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One Queen Bed Non-Smoking
One Queen Bed Non-Smoking
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
  • 2 queen beds
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King Suite
King Suite
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
Twin
Twin
...
  • Non-smoking
  • 2 queen beds
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Room Shared Bed
Room Shared Bed
...
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    Room Economy
    Room Economy
    ...
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      More about Hotel Epik

      More about Hotel Epik

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What to eat nearby

      American cuisine
      American cuisine
      Brenda's French Soul Food
      40 m American, Cajun Creole
      Chambers - Phoenix Hotel
      100 m American
      GreenLid
      230 m American, Cafe, Vegan
      Asian cuisine
      Asian cuisine
      Ken's Kitchen
      Asian, Chinese
      Thai Idea Vegetarian
      10 m Asian, Thai, Vegan
      Gonzale's Guillermo
      90 m Asian, Filipino
      Cafe
      Cafe
      Aroma Cafe
      170 m Cafe
      Hoang Dat Coffee Shop
      310 m Cafe
      Angel Cafe
      510 m Cafe, Mediterranean

      What they offer

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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (271)Booking.com Reviews (1587)
      8.0
      /
      10
      Cleanliness8.7
      Facilities7.8
      Location6.5
      Service8.8
      Value for money8.0
      Provided by verified guests of Agoda
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      All guests (271)
      All room types
      Showing 123 verified guest comments
      12345
      8.4
      Excellent
      Jennifer from United Kingdom
      Couple
      One Queen Bed Non-Smoking
      Stayed 7 nights in November 2018
      Noisey”
      I think more could be done to reduce the noise in the rooms, I was constantly woken through the night and one night there was just a constant beeping. On our last day construction started at 7am waking us both as well.
      Reviewed November 23, 2018
      10.0
      Exceptional
      Jacob from United States
      Solo traveler
      One Double Bed
      Stayed 3 nights in November 2018
      3 Nights in SF”
      Good location; I was able to walk a lot of places or easily catch the bus / BART. The room itself was only a little smaller than other hotel rooms, but it had all of the amenities and then some extras. They're designed very well. Joey, at the front desk was very helpful during my visit. I appreciate everything he did; checking me in early, recommending restaurants, checking my bag before check in and after check out... I was very appreciative. My only suggestion is to pack some earplugs. The thin walls and laminate floors make things a little loud. It may be hard to sleep without them if you're a light sleeper like I am. Otherwise, I thoroughly enjoyed my stay!
      Reviewed November 08, 2018
      9.2
      Exceptional
      MELISA from Mexico
      Couple
      One Queen Bed Non-Smoking
      Stayed 3 nights in November 2018
      Lovely place ”
      Since we got in, we had a great service. The person from the front desk were friendly and helped us with any doubt or requirement. The room had everything we needed for our weekend and it was super clean. You have busses around to get every where you need to. Thanks for an amazing stay.
      Reviewed November 06, 2018
      9.6
      Exceptional
      Lee from United Kingdom
      Couple
      One Queen Bed Non-Smoking
      Stayed 2 nights in October 2018
      Great value place to stay in San Francisco ”
      We chose Hotel Epik based on price & how close it was to City Hall. The staff there were excellent & we found them to be very friendly & helpful. The room was small but that was as expected from the reviews we had read beforehand so was not a problem. As we read in other reviews there are a number of homeless in the area, again this did not cause us any problems. Area wise this is a bit further from the main tourist areas, we were only visiting for a limited time so did use Ubers in order to maximise our time in the city. The coffee, water & snacks in room were a great addition. This was a great place to stay in San Francisco & represented great value for money. Our room was on the second floor at the front of the building so did experience a reasonable amount of noise at night from traffic / sirens etc but this wouldn’t put us off staying here again.
      Reviewed October 28, 2018
      8.8
      Excellent
      Daniel from Canada
      Couple
      One Double Bed
      Stayed 7 nights in September 2018
      Nice hotel and excellent service but bad location”
      Nice hotel and excellent service but bad location location was near the tenderloin district you dont want to walk there late at night lots of drug dealer and homeless. But in the morning and evening i was confortable to walk on the street around (i was using geary Street i think it the best option) But my wife was scare to walk in that neighborhood. room as nespresso machine and hotel is A1 but location is bad
      Reviewed September 28, 2018
      8.0
      Excellent
      Emily from United Kingdom
      Business traveler
      One Queen Bed Non-Smoking
      Stayed 3 nights in September 2018
      Great hotel... not a great location”
      The hotel was fab, modern, clean and great value for money. However, outside the door the number of homeless people, clearly with mental health and drug issues, was a big issue. The hotel is in Tenderloin which is one of the worst areas for this problem (although SF does have an issue with this all over). As a lone female traveller I never felt safe and got taxi's directly from the hotel to my office. I wouldn't have walked up the street alone in daylight let along in the evening. You could even hear people shouting at each other from within my room at the front of the building. Maybe I was being over cautious but I wouldn't stay again for that reason. The staff were really lovely and helpful. However, one silly thing was that when I asked for an iron on one day I was brought one without a board. When I asked what I was supposed to use the response I got was 'I don't know, maybe the desk?'. Maybe invest in some ironing boards??
      Reviewed September 24, 2018
      8.8
      Excellent
      Awneet from Switzerland
      Couple
      One Queen Bed Non-Smoking
      Stayed 1 night in March 2018
      Good Place with Helpful Staffs”
      The hotel is in Polk street around 15 mins walk from Union Square. Nice hotel with cute bedroom and very helpful staffs. I would recommend it to people who wants be in the somehow centre of San Francisco.
      Reviewed March 20, 2018
      10.0
      Exceptional
      Melrose from Singapore
      Couple
      One Queen Bed Non-Smoking
      Stayed 2 nights in May 2018
      Fantastic Hotel”
      Loved my stay at Epik Hotel, lovely service and room is clean. Furthermore, it's within walkable distance to different attractions.
      Reviewed December 01, 2018
      8.4
      Excellent
      James from United Kingdom
      Couple
      One Double Bed
      Stayed 3 nights in August 2018
      Friendly hotel in a not so friendly neighborhood ”
      Hotel Epik was everything we needed whilst staying in San Fran. Quite and well kept room with nice amendments and friendly staff. The only downside is the area it is in has many homeless people around and can be daunting on first sight. We was never caused trouble by them when walking around, but we did take the precaution to book taxis to and from the hotel.
      Reviewed August 22, 2018
      8.0
      Excellent
      Peta from Australia
      Solo traveler
      One Queen Bed Non-Smoking
      Stayed 4 nights in August 2018
      Very good”
      Location is great in terms of access to Downtown SF, but confronting in terms of how many homeless in surrounding blocks. After first night, could find way around. Room had everything, just not a lot of space.
      Reviewed August 19, 2018
      7.2
      Very good
      Eugene from Singapore
      Couple
      One Double Bed
      Stayed 1 night in July 2018
      Nothing Fantastic”
      For the price that we paid, room was super tiny with slight seepage from the floor tiling. Definitely not worth it but considering it’s San Fran, not really surprising. Would not be returning if I visit San Fran again. Only pleasant thing from the stay was the friendly front office people.
      Reviewed August 16, 2018
      9.2
      Exceptional
      Natasha from Canada
      Couple
      One Double Bed
      Stayed 2 nights in July 2018
      Canadians from Vancouver, BC”
      Hospitality and guest services at Hotel Epik are amazing and top-knotch! We were very easily accommodated to our request for a quieter hotel room, and the staff/reception are very pleasant and extremely friendly. I would highly recommend this hotel simply because of the amazing hospitality and services, and cleanliness! -Vancouver, BC (Natasha)
      Reviewed July 30, 2018
      8.8
      Excellent
      Mark from United Kingdom
      Couple
      One Queen Bed Non-Smoking
      Stayed 2 nights in July 2018
      Sightseeing stop in San Francisco ”
      Really nice small hotel , very clean, friendly helpful staff, location is a good base for getting round the city, there are a lot of homeless in this neighbourhood but didn’t bother us as never got any hassle from them. Would definitely use again if we return again.
      Reviewed July 12, 2018
      9.2
      Exceptional
      Denis from Canada
      Couple
      One Queen Bed Non-Smoking
      Stayed 5 nights in November 2018
      Exceptional”
      A nice hotel Great service by staff with all their little attentions in the room Bottle of water, pretzels, cookies Joseph at front desk was amazing with us !!
      Reviewed November 17, 2018
      4.0
      Jacqueline from Australia
      Business traveler
      One Double Bed
      Stayed 5 nights in October 2018
      Hotel is ok, very dodgey area”
      Tenderloin isn’t a good choice for San Francisco. I left and went to another hotel. I appreciate the hotel Is doing it’s best, but it’s not a suitable place for solo female travellers - the area unfortunately coloured my experience of this city - once I left, I realised it was the dodgiest suburb of the whole city.
      Reviewed October 23, 2018
      7.2
      Very good
      Edwin from Netherlands
      Couple
      One Double Bed
      Stayed 1 night in October 2018
      Nice clean hotel”
      Nice hotel for the price. No breakfast included. Rooms bit small like almost all other hotels in SF. Our room on the streetside had a lot of streetnoice. All night long cars with loud music drive or race by. You need a room on the back side of the hotel.
      Reviewed October 20, 2018
      6.0
      Taylor from United States
      Couple
      One Queen Bed Non-Smoking
      Stayed 3 nights in September 2018
      Cute but Noisy”
      This hotel was clean, the accomodations were nice. Not very many staff working at the hotel which was annoying if you needed something; I had to wait 30 minutes for the guy to come back from the "bathroom" to check me in. Please beware of location and noise - the walls are paper thin so you can hear steps, the street traffic, people yelling etc. Also if you are not comfortable with the city/being in a not so nice neighborhood I would stay somewhere else. But the price is unbeatable.
      Reviewed September 29, 2018
      6.4
      Good
      Yi from Singapore
      Solo traveler
      One Double Bed
      Stayed 3 nights in May 2018
      boutique hotel”
      rather small room for the price paid, but considered one of the more affordable one in that area. good facilities in the bathroom. water pressure was strong and water heating is good. basic amenities provided. it would be nice if there is a mini fridge provided.
      Reviewed June 04, 2018
      8.8
      Excellent
      Vishal from United States
      Couple
      One Queen Bed Non-Smoking
      Stayed 1 night in May 2018
      Nice location low cost option”
      Low cost option closer to the Golden gate and other tourist areas. Rooms are small by US standards but reasonable for the low cost. Staff was friendly. Free Nespresso in the room and the lobby. However, please replace the translucent glass door in the restroom, which Can be Very uncomfortable.
      Reviewed May 11, 2018
      8.8
      Excellent
      Clare from United Kingdom
      Couple
      One Queen Bed Non-Smoking
      Stayed 2 nights in May 2018
      Great hotel, very clean, good room facilities. Staff excellent. ”
      Only negative thing would be the undesirable part of town its in. Don't walk around there after dark, definitely take a taxi home. But everything about the hotel itself was excellent and good value for money. The room was small but fine for a couple of nights stay. Shower was good. Excellent Temple Spa toiletries. Comfy bed. Lots of sockets and USB Point for charging. Free bottled water, tasty cookies and Nespresso coffee machine in room and lounge.
      Reviewed May 10, 2018
      12345
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