Hotel Epik

Hotel Epik

706 Polk Street, San Francisco, CA, San Francisco Downtown, San Francisco (CA), United States, 94109
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King Suite - Bed Hotel Epik
King Suite - Bed
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    Interior view Hotel Epik
    One Double Bed - Bed Hotel Epik
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    Lobby Hotel Epik

    Guest reviews

    7.9
    Very good
    /10
    (288 reviews)See what guests said
    10.0
    Exceptional

    "Loved my stay at Epik Hotel, lovely service and room is clea..."

    Melrose

    -

    December 1, 2018

    8.8
    Excellent service
    Recommended by 80% of guests

    Property highlights

    • 630 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    Good
    Location
    6.4
    See map
    Nearby
    Popular
  • Great American Music Hall200 m
  • Silver Lion Service - Private Tours290 m
  • St. Mark’s Lutheran Church340 m
  • First Unitarian Church380 m
  • San Francisco City Hall440 m
  • Civic Center450 m
  • Cable Cars460 m
  • City Hall460 m
  • SF Arts Commission Gallery470 m
  • Asian Art Museum470 m
  • Value for money8.0
    Distance to city center0 miles
    Location rating6.4
    Nearest airportSan Francisco International Airport (SFO)
    Distance to airport18.7 km
    Select your room
    Deluxe Double Room
    Deluxe Double Room
    ...
    • Room size: 15 m²/161 ft²
    • Shower
    • 1 double bed
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    Deluxe Queen Suite
    Deluxe Queen Suite
    ...
    • Room size: 23 m²/248 ft²
    • Shower
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    One Double Bed
    One Double Bed
    ...
    • Non-smoking
    • Shower
    • 2 double beds
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    Deluxe King Suite
    Deluxe King Suite
    ...
    • Room size: 21 m²/226 ft²
    • Shower
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    Queen Suite
    Queen Suite
    ...
    • Room size: 12 m²/129 ft²
    • Non-smoking
    • 2 queen beds
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    One Queen Bed Non-Smoking
    One Queen Bed Non-Smoking
    ...
    • Room size: 13 m²/140 ft²
    • Non-smoking
    • 2 queen beds
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    King Suite
    King Suite
    ...
    • Room size: 12 m²/129 ft²
    • Non-smoking
    • 2 queen beds
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    Twin
    Twin
    ...
    • Non-smoking
    • 2 queen beds
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    Room Economy
    Room Economy
    ...
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      Room With Shared Bathroom
      Room With Shared Bathroom
      ...
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        What people love about the property

        • 10.0
          Exceptional

          "Joey, at the front desk was very helpful during my visit."

          Jacob

          |

          November 8, 2018

        • 10.0
          Exceptional

          "Furthermore, it's within walkable distance to different attractions."

          Melrose

          |

          December 1, 2018

        • 9.2
          Exceptional

          "A nice hotel Great service by staff with all their little attentions in the room Bottle of water, pretzels, cookies Joseph at front desk was amazing with us !!"

          Denis

          |

          November 17, 2018

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        More about Hotel Epik

        More about Hotel Epik

        10.0
        Exceptional

        "Felt this was a good value for SFO and would definitely stay..."

        Lalime

        |

        June 10, 2018

        An overview

        Show less

        What they offer

        7.6
        Very good

        "Enjoyed water and snacks in room and coffee in lobby."

        Rachel

        |

        April 8, 2018

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        What to eat nearby

        American cuisine
        American cuisine
        Brenda's French Soul Food
        40 m American, Cajun Creole
        Chambers - Phoenix Hotel
        100 m American
        GreenLid
        230 m American, Cafe, Vegan
        Asian cuisine
        Asian cuisine
        Ken's Kitchen
        Asian, Chinese
        Thai Idea Vegetarian
        10 m Asian, Thai, Vegan
        Gonzale's Guillermo
        90 m Asian, Filipino
        Cafe
        Cafe
        Aroma Cafe
        170 m Cafe
        Hoang Dat Coffee Shop
        310 m Cafe
        Angel Cafe
        510 m Cafe, Mediterranean

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (288)Booking.com Reviews (1465)
        7.9
        /
        10
        Cleanliness8.7
        Facilities7.8
        Location6.4
        Service8.8
        Value for money8.0
        Provided by verified guests of Agoda
        All languages
        All guests (288)
        All room types

        Show reviews that mention 

        Showing 129 verified guest comments
        12345
        8.0
        Excellent
        Catherine from Australia
        Couple
        One Double Bed
        Stayed 3 nights in January 2019
        Room not EPIK!!”
        Our room was tiny and didn’t have an outside view. I wasn’t warned about this and was an issue because my husband suffers with claustrophobia. We were happy to pay for an upgrade, but they were booked out. It’s not the hotel’s fault but the amount of homeless people directly outside definitely affected my view of the hotel and San Francisco in a negative way. I would definitely stay closer to Fisherman’s Wharf if I was travelling with a family. Upon check out I was told we were being charged for resort fees and when I questioned it I was only charged for one night. Why a hotel like this charges resort fees is beyond me. Having said all that the staff were very pleasant, the bar was a great escape when we were too scared to go out for a drink and the room was very modern and clean.
        Reviewed January 12, 2019
        8.4
        Excellent
        Jennifer from United Kingdom
        Couple
        One Queen Bed Non-Smoking
        Stayed 7 nights in November 2018
        Noisey”
        I think more could be done to reduce the noise in the rooms, I was constantly woken through the night and one night there was just a constant beeping. On our last day construction started at 7am waking us both as well.
        Reviewed November 23, 2018
        8.8
        Excellent
        Awneet from Switzerland
        Couple
        One Queen Bed Non-Smoking
        Stayed 1 night in March 2018
        Good Place with Helpful Staffs”
        The hotel is in Polk street around 15 mins walk from Union Square. Nice hotel with cute bedroom and very helpful staffs. I would recommend it to people who wants be in the somehow centre of San Francisco.
        Reviewed March 20, 2018
        6.0
        Zohra from Australia
        Couple
        One Double Bed
        Stayed 3 nights in January 2019
        Above average”
        Hotel staff were nice and facilities clean but rooms were tiny (we could hardly move around, especially with all our luggage) and we did not like an area (lots of homeless people and drug addicts nearby, didn’t feel safe).
        Reviewed January 31, 2019
        6.0
        Alicia from France
        Couple
        Deluxe Double Room
        Stayed 3 nights in January 2019
        Disappointed...”
        The hotel itself was clean, but there was 2 importants points for that will definitely made me not come back. First, it was the neighbourhood ( a lot of junkies and homeless people ), and secondly, it was the noise ! Walls between the room are very thin, you can heard every move of the next door !
        Reviewed January 21, 2019
        10.0
        Exceptional
        Jacob from United States
        Solo traveler
        One Double Bed
        Stayed 3 nights in November 2018
        3 Nights in SF”
        Good location; I was able to walk a lot of places or easily catch the bus / BART. The room itself was only a little smaller than other hotel rooms, but it had all of the amenities and then some extras. They're designed very well. Joey, at the front desk was very helpful during my visit. I appreciate everything he did; checking me in early, recommending restaurants, checking my bag before check in and after check out... I was very appreciative. My only suggestion is to pack some earplugs. The thin walls and laminate floors make things a little loud. It may be hard to sleep without them if you're a light sleeper like I am. Otherwise, I thoroughly enjoyed my stay!
        Reviewed November 08, 2018
        9.2
        Exceptional
        MELISA from Mexico
        Couple
        One Queen Bed Non-Smoking
        Stayed 3 nights in November 2018
        Lovely place ”
        Since we got in, we had a great service. The person from the front desk were friendly and helped us with any doubt or requirement. The room had everything we needed for our weekend and it was super clean. You have busses around to get every where you need to. Thanks for an amazing stay.
        Reviewed November 06, 2018
        9.6
        Exceptional
        Lee from United Kingdom
        Couple
        One Queen Bed Non-Smoking
        Stayed 2 nights in October 2018
        Great value place to stay in San Francisco ”
        We chose Hotel Epik based on price & how close it was to City Hall. The staff there were excellent & we found them to be very friendly & helpful. The room was small but that was as expected from the reviews we had read beforehand so was not a problem. As we read in other reviews there are a number of homeless in the area, again this did not cause us any problems. Area wise this is a bit further from the main tourist areas, we were only visiting for a limited time so did use Ubers in order to maximise our time in the city. The coffee, water & snacks in room were a great addition. This was a great place to stay in San Francisco & represented great value for money. Our room was on the second floor at the front of the building so did experience a reasonable amount of noise at night from traffic / sirens etc but this wouldn’t put us off staying here again.
        Reviewed October 28, 2018
        8.8
        Excellent
        Daniel from Canada
        Couple
        One Double Bed
        Stayed 7 nights in September 2018
        Nice hotel and excellent service but bad location”
        Nice hotel and excellent service but bad location location was near the tenderloin district you dont want to walk there late at night lots of drug dealer and homeless. But in the morning and evening i was confortable to walk on the street around (i was using geary Street i think it the best option) But my wife was scare to walk in that neighborhood. room as nespresso machine and hotel is A1 but location is bad
        Reviewed September 28, 2018
        8.0
        Excellent
        Emily from United Kingdom
        Business traveler
        One Queen Bed Non-Smoking
        Stayed 3 nights in September 2018
        Great hotel... not a great location”
        The hotel was fab, modern, clean and great value for money. However, outside the door the number of homeless people, clearly with mental health and drug issues, was a big issue. The hotel is in Tenderloin which is one of the worst areas for this problem (although SF does have an issue with this all over). As a lone female traveller I never felt safe and got taxi's directly from the hotel to my office. I wouldn't have walked up the street alone in daylight let along in the evening. You could even hear people shouting at each other from within my room at the front of the building. Maybe I was being over cautious but I wouldn't stay again for that reason. The staff were really lovely and helpful. However, one silly thing was that when I asked for an iron on one day I was brought one without a board. When I asked what I was supposed to use the response I got was 'I don't know, maybe the desk?'. Maybe invest in some ironing boards??
        Reviewed September 24, 2018
        8.4
        Excellent
        James from United Kingdom
        Couple
        One Double Bed
        Stayed 3 nights in August 2018
        Friendly hotel in a not so friendly neighborhood ”
        Hotel Epik was everything we needed whilst staying in San Fran. Quite and well kept room with nice amendments and friendly staff. The only downside is the area it is in has many homeless people around and can be daunting on first sight. We was never caused trouble by them when walking around, but we did take the precaution to book taxis to and from the hotel.
        Reviewed August 22, 2018
        7.2
        Very good
        Beverley from United Kingdom
        Couple
        One Double Bed
        Stayed 1 night in January 2019
        Noisy stay in room 211”
        Room 211 is situated very closely to the ice machine and other room doors at the end of a corridor which was distruptive hearing all other guests and slamming doors. Noisy construction work in the restaurant next door continued until 11pm, with no help from staff on when this would stop. Hotel seemed nice and transport to and from was easy, would request a better room if I stayed again.
        Reviewed January 08, 2019
        8.0
        Excellent
        Peta from Australia
        Solo traveler
        One Queen Bed Non-Smoking
        Stayed 4 nights in August 2018
        Very good”
        Location is great in terms of access to Downtown SF, but confronting in terms of how many homeless in surrounding blocks. After first night, could find way around. Room had everything, just not a lot of space.
        Reviewed August 19, 2018
        7.2
        Very good
        Eugene from Singapore
        Couple
        One Double Bed
        Stayed 1 night in July 2018
        Nothing Fantastic”
        For the price that we paid, room was super tiny with slight seepage from the floor tiling. Definitely not worth it but considering it’s San Fran, not really surprising. Would not be returning if I visit San Fran again. Only pleasant thing from the stay was the friendly front office people.
        Reviewed August 16, 2018
        9.2
        Exceptional
        Natasha from Canada
        Couple
        One Double Bed
        Stayed 2 nights in July 2018
        Canadians from Vancouver, BC”
        Hospitality and guest services at Hotel Epik are amazing and top-knotch! We were very easily accommodated to our request for a quieter hotel room, and the staff/reception are very pleasant and extremely friendly. I would highly recommend this hotel simply because of the amazing hospitality and services, and cleanliness! -Vancouver, BC (Natasha)
        Reviewed July 30, 2018
        8.8
        Excellent
        Mark from United Kingdom
        Couple
        One Queen Bed Non-Smoking
        Stayed 2 nights in July 2018
        Sightseeing stop in San Francisco ”
        Really nice small hotel , very clean, friendly helpful staff, location is a good base for getting round the city, there are a lot of homeless in this neighbourhood but didn’t bother us as never got any hassle from them. Would definitely use again if we return again.
        Reviewed July 12, 2018
        6.4
        Good
        Yi from Singapore
        Solo traveler
        One Double Bed
        Stayed 3 nights in May 2018
        boutique hotel”
        rather small room for the price paid, but considered one of the more affordable one in that area. good facilities in the bathroom. water pressure was strong and water heating is good. basic amenities provided. it would be nice if there is a mini fridge provided.
        Reviewed June 04, 2018
        8.8
        Excellent
        Vishal from United States
        Couple
        One Queen Bed Non-Smoking
        Stayed 1 night in May 2018
        Nice location low cost option”
        Low cost option closer to the Golden gate and other tourist areas. Rooms are small by US standards but reasonable for the low cost. Staff was friendly. Free Nespresso in the room and the lobby. However, please replace the translucent glass door in the restroom, which Can be Very uncomfortable.
        Reviewed May 11, 2018
        8.8
        Excellent
        Clare from United Kingdom
        Couple
        One Queen Bed Non-Smoking
        Stayed 2 nights in May 2018
        Great hotel, very clean, good room facilities. Staff excellent. ”
        Only negative thing would be the undesirable part of town its in. Don't walk around there after dark, definitely take a taxi home. But everything about the hotel itself was excellent and good value for money. The room was small but fine for a couple of nights stay. Shower was good. Excellent Temple Spa toiletries. Comfy bed. Lots of sockets and USB Point for charging. Free bottled water, tasty cookies and Nespresso coffee machine in room and lounge.
        Reviewed May 10, 2018
        8.8
        Excellent
        James from Canada
        Solo traveler
        One Double Bed
        Stayed 3 nights in April 2018
        Hotel Epik is epic :-)”
        Contemporary quaint boutique hotel experience embracing the age of the building with a modern overlay of a European flair. This property is well maintained and well managed and while it's located on the cusp of the Tenderloin district and Civic Center area, it's conveniently situated and getting around is very easy. The staff is supremely nice and co-operative which makes the stay even more comfortable. When I return to San Francisco or when I recommend places to stay to my friends, Hotel Epik will be top of the list :-)
        Reviewed May 07, 2018
        12345
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        • Union Square
        • Civic Center Subway Station is within 0.63 km