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Excellent
From 7571 reviewsSee what guests said
8.1
/
10
Recommended by 89% of guests

Reviews of Hotel Equatorial Melaka Reviews from real guests

Provided by verified guests of Agoda
Agoda Reviews (7570)Booking.com Reviews (1888)
8.1
/
10
Excellent
Cleanliness8.0
Facilities7.8
Location9.0
Room comfort and quality8.1
Service8.2
Value for money7.9
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All guests (7570)
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Showing 6043 verified guest comments
10.0
Exceptional
Shannon
Family with young children
Premier Twin Bed
Stayed 2 nights in May 2019

Very pleasant and peaceful stay; helpful staff; strategic location; happy with room”

Good to see Equatorial invest in upgrades. Room was really good. Clean and spacious enough. Large, comfortable sofa by the windows makes for good reading, cozy hangout. The fabric of the sofa can be improved, though (a bit rough). Bathroom was fine. Light circuits needed a reset on the 2nd night, but the technician came quickly and all resolved. Entertainment was great. Breakfast was good, too. Staff friendly and helpful.

Reviewed May 22, 2019

Dear Shannon, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
8.4
Excellent
rahim from Malaysia
Family with teens
Deluxe King Bed
Stayed 2 nights in February 2019

Strategic location with ample facilities”

Nearby to tourist attractions and shopping complexes. Breakfast choices are well-spread. Gym, swimming pool & in-house movies are superb. Nevertheless understand that the hotel will be closed down for renovation.

Reviewed May 11, 2019

Dear Rahim, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
9.6
Exceptional
POH from Singapore
Couple
Deluxe King Bed
Stayed 2 nights in May 2019

Value for money”

Old hotel with big room & cleanliness. Good location few mins walk to shopping mall & food outlets.

Reviewed May 22, 2019

Dear Poh, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
10.0
Exceptional
Sahura from Malaysia
Family with young children
Deluxe Twin Bed
Stayed 1 night in May 2019

Strategic location”

I like all offered by this hotel especially the location is very strategic. We can walk within the area and come back to the hotel by trishaw (RM25 per trishaw - max 3 person)very easy to find food. Mamak stall Subaidah is just accross the road. Hope Equatorial will reopen after it officially will be closed on 30th June 2019. Good luck. I have a very great moment with this hotel and fully recommended to all who want to stay at Banda Hilir Malacca.

Reviewed May 06, 2019

Dear Sahura, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
8.4
Excellent
KEK from Singapore
Couple
Deluxe King Bed
Stayed 3 nights in May 2019

Well maintained hotel in good location ”

Though the hotel is dated ( well, Melaka is historic city after all! ), all the rooms and facilities are very well maintained. The rooms are big and clean, staff are friendly and professional, check-in/check-out is a breeze. There is nothing i can nitpick on, will recommend to anyone looking for a nice hotel located right next to Dataran Phalawan shopping mall!

Reviewed May 05, 2019

Dear Kek, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
10.0
Exceptional
Ravindra from Malaysia
Solo traveler
Deluxe Twin Bed
Stayed 1 night in March 2019

Splendid stay”

Only pro's from me. Car park was convenient, car park attendant was polite and friendly. Reception was good. Above all, the ROOM, it was one of the best i stayed ever. Clean, beautiful design, Sea view was awesome. The bed was excellent. It's not a new hotel but the room doesn't seem old at all. They have maintained it pretty well. The bed was super new and cozy. The next best thing is their TV channels/movies, so much of choices. GREAT. Overall it was a great stay. I really have no cons to comment about this hotel

Reviewed April 28, 2019

Dear Ravindra, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
7.2
Very good
LUQMAN from Malaysia
Family with young children
Deluxe King Bed
Stayed 1 night in May 2019

A little bit dissapointed”

So far the accomodations and facilities is superb. But only that i get a twin bed room instead of king bed. I had book weeks before and paid already for king bed room, but the staff said the king bed is fully book. How that can be happened? I paid already. I have baby and my baby sleep at the middle of twin bed that combined together. Can you imagine that? Hope hotel management take a look serious on this case.

Reviewed May 22, 2019

Dear Luqman, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded May 27, 2019
Hotel Equatorial Melaka
9.6
Exceptional
Quek from Singapore
Family with young children
Club King Bed
Stayed 1 night in April 2019

Good service, affordable 5stars hotel albeit old aged furnishing ”

Nice old aged hotel which location is good. The Equator King room is big and my kids love it with the free movies for a good staycation. Was informed by staff that the hotel will be closing in end June. What a pity. Hope it will be rebuilt or refurnish , and maintain it affordable pricing.

Reviewed April 21, 2019

Dear Quek, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
8.0
Excellent
Darius from Singapore
Solo traveler
Club King Bed
Stayed 1 night in March 2019

It was a nice place”

Quality of the food is reduced quite a lot compare to last time and same for the staff that serves in the breakfast area or business lounge. They longer offer you tea or coffee as per normal service that provided before. And a lot of staffs there does not really know how to speak english as well but over experience still quite good place to stay :)

Reviewed March 26, 2019

Dear Darius, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded March 29, 2019
Hotel Equatorial Melaka
9.6
Exceptional
SUZAIDEE from Malaysia
Family with teens
Club King Bed
Stayed 2 nights in April 2019

Nice hotel with great staff and perfect location”

The Hotel is well maintain. Staff very helpful and friendly. Location is perfect. If you wanna go to some historical area around Melaka this place is nearby to it plus shopping mall located just besides the hotel. Breakfast provided was awesome and if you have time, go and try the Hotel restaurant. Their 'Mee Bungkus Siam' is one of the best.

Reviewed April 29, 2019

Dear Suzaidee, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
10.0
Exceptional
Jing from Singapore
Couple
Premier King Bed
Stayed 1 night in February 2019

Great location”

Clean rooms, and near the shopping center!

Reviewed May 10, 2019

Dear Jing, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
10.0
Exceptional
Nur from Malaysia
Family with young children
Club Twin
Stayed 2 nights in January 2019

Very good and perfect hotel”

To be honest equatorial hotel malacca is my family's favourite hotel since my childhood. Normally before we went to malacca, the first thing we do is booking this hotel. We always preferred to checked into this hotel just because of their good facilities, location, spacious room, food, parking and of course the hotel's STAFFs itself. Once time ago my father got the appreciation gift for stayed in this hotel for 14 times. For me n my family, all of their staffs is very friendly and so helpful to fulfill my family intention. And for the latest visit after along time we haven't been there, i'm so satisfied with MR Mohamad and team for their perfect services towards my family. As a regular customer, we are praying for a bright and wonderful future for this hotel. This hotel is very memorable for me n my family. A big thanks for everyone who contributes the special moment at the hotel for us.

Reviewed January 31, 2019

Dear Nur, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
8.0
Excellent
Ng from Singapore
Solo traveler
Deluxe Twin Bed
Stayed 1 night in January 2019

A fading icon in the city ”

A bit disappointing since my last stay though the room is clean and staff is great and accommodating to extend my my checkout time. Location is good to walk to nearby attractions. The beautiful pool side is really disappointing. There were crow screaming and bird shit everywhere that you cannot use the deck chairs. On my second day I’ve to sit and read my book for 50 mins before someone bring down the towel. They need to look into the poolside problems. Hotel rate needs to be adjusted to stay competitive with many new hotels nearby

Reviewed January 28, 2019

Dear Ng, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded February 15, 2019
Hotel Equatorial Melaka
8.4
Excellent
Siti from Singapore
Group
Deluxe King Bed
Stayed 3 nights in December 2018

Excellent”

Pro- The hotel staff were friendly and helpful. Breakfast was scrumptious, alot of selection. We even call them at the wee hours for room service order food. Room was big and cosy there is even balcony. Thank you to the staff hotel for placing a cake in the fridge as a gift for my Birthday wonderful experience Cons- Do inform the guest earlier that we need to pay extra for the heritage hotel and extra surcharge

Reviewed January 15, 2019

Dear Siti, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded January 16, 2019
Hotel Equatorial Melaka
9.6
Exceptional
SAIFUL from Malaysia
Group
Premier King Bed
Stayed 1 night in January 2019

Easy to find, nearby tourist hotspot”

Pros: Location, nearby location to a famosa, dataran pahlawan and jonker walk. All in walking distance. Breakfast have many food variation and taste good. Room is clean and comfortable. Cons : Bathroom shower have low water pressure.

Reviewed January 06, 2019

Dear Saiful, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded January 07, 2019
Hotel Equatorial Melaka
8.4
Excellent
MOHD from Malaysia
Family with young children
Deluxe Twin Bed
Stayed 2 nights in December 2018

Good but need refurbishments”

It's a good hotel with great location and awesome breakfast. Some drawbacks are that it needs refurbishments in the rooms, toilets (room and public), swimming pool surroundings including the pool itself and basement parking. Nevertheless overall its a good place to stay.

Reviewed January 02, 2019

Dear Mohd, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded January 04, 2019
Hotel Equatorial Melaka
9.2
Exceptional
Hai from Singapore
Couple
Deluxe King Bed
Stayed 1 night in December 2018

great for shopping ”

exterior is a bit worn out, in need a new coat of paint. but interior still presentable with a bit wear and tear. paid to delux king, quite spacious. everything u needed including bathrobe. check out was a breeze, staffs every polite. walk to mega mall but a a bit from honker street. opposite the hotel got 1 Muslim restaurant operating 24hrs, cheap & yummy.

Reviewed December 31, 2018

Dear Hai, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded January 04, 2019
Hotel Equatorial Melaka
8.8
Excellent
Wan from Malaysia
Family with young children
Deluxe Twin Bed
Stayed 2 nights in December 2018

Good location ”

Location - near the mall. Easy access to food. Walking distance to attraction places eg menara taming sari, Museum and others. Breakfast - multiple choices Room - quite old place, cleanliness - fair. However, still recommended to stay here.

Reviewed December 26, 2018

Dear Wan, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
8.4
Excellent
Ahmad
Family with young children
Stayed 1 night in December 2018

Excellent”

Overall it was a pleasant stay. One area for improvement is during check in where the hotel only open for check in at 2:30pm. Noted that there were 4 counters open but because of so many people, we have to queue for more than 30 mins.

Reviewed December 25, 2018

Dear Valued Guest, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded December 26, 2018
Hotel Equatorial Melaka
9.6
Exceptional
hasmawi from Malaysia
Family with young children
Deluxe King Bed
Stayed 1 night in December 2018

excellent”

fantastic hotel with superb breaksfast..love the interactive tv programmes which enable us to pick any favorite movies and not least ..perfect location to get any of the interesting hotspots..highly recommended..kudos team

Reviewed December 24, 2018

Dear Hasmawi, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
9.6
Exceptional
Rudy from Singapore
Family with young children
Deluxe Twin Bed
Stayed 2 nights in December 2018

Good location if you travel with kids and old ppl”

Nearby amenities. Staff are friendly compared to a year ago when I was there. Bathtub is dirty, shower curtain too. The handle to place the shower head has a loose rusty screw and popped out from the socket. Room is 1422. Minor replacements to some things will help make your stay pleasant. Apart from all these, Equatorial Malacca has efficient hotel staff, from front office and security guards. This is my choice of hotel still.

Reviewed December 23, 2018

Dear Rudy, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded December 24, 2018
Hotel Equatorial Melaka
10.0
Exceptional
Mochamad from Indonesia
Business traveler
Club King Bed
Stayed 1 night in December 2018

Room is very comfy and luxurious!”

When I booked I chose the Club king bed. The room was very nice and luxurious according to my standard and good deal. Amenities and services are excellent. I also loved the club facilities to have cocktail and snack at 21st floor. Location....no need to worry ...very strategic!

Reviewed December 18, 2018

Dear Mochamad, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
9.2
Exceptional
Shamira from Malaysia
Family with young children
Premier Twin Bed
Stayed 1 night in December 2018

Superb”

I booked for premier twin bed room but during checked in I asked to be shifted to premier king bed room if available.The staff shifted us to the room we requested. Thanks so much. The room was clean.What i love most was the breakfast. The range of food was variety and delicious too. Worth every penny spent. Will definitely be in my favourite list of hotel whenever I visit Melaka again.

Reviewed December 14, 2018

Dear Shamira, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
9.6
Exceptional
SALMIAH from Singapore
Couple
Deluxe King Bed
Stayed 2 nights in March 2018

Great service, Location and Clean.”

One of the best hotel to stay at malacca town. Great breakfast,awesome staff services, very clean, big relaxing resort pool, accessible location to food outlets,malls and jonker street. Nearby sharing bike kiosk. Strongly recommended hotel to stay.

Reviewed December 08, 2018

Dear Salmiah, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
10.0
Exceptional
Afaf from Malaysia
Family with young children
Deluxe King Bed
Stayed 1 night in April 2019

Exceptional”

favourite hotel

Reviewed May 02, 2019

Dear Afaf, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
10.0
Exceptional
malina from Malaysia
Business traveler
Deluxe Twin Bed
Stayed 1 night in April 2019

Good accommodation”

Good

Reviewed April 29, 2019

Dear Malina, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
6.8
Good
Poh from Singapore
Family with young children
Premier King Bed
Stayed 2 nights in August 2018

Good location”

Good location, pool was great for children. Breakfast was good too. Will book again

Reviewed May 20, 2019

Dear Poh, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
9.2
Exceptional
Nikki from Singapore
Couple
Club King Bed
Stayed 3 nights in April 2019

Club room and above”

When ever I return to Melaka I tend to stay at the Equatorial club room. It's extremely comfortable and the service is impeccable. What I love is the complimentary evening hors d'oeuvres that's served at the club room. The last time I was there was about 2 years back and unfortunately I have seen a few cut backs: - hors d'oeuvres served from 5.30-7.30pm instead of from 4pm (which is a bit of a dumb move cos I saw a lot of people having dinner there). I would rather they start at 4pm and end earlier so that I can still have a decent dinner. - weekday breakfast was served at the ground floor instead of the club floor. This is disappointing cos I tend to skip the crowds and only visit Melaka on weekdays. What I still love about them, they make awesome local dishes. A must try is the nasi goreng istimewa!

Reviewed April 14, 2019

Dear Nikki, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded April 16, 2019
Hotel Equatorial Melaka
5.6
ARIC from Singapore
Solo traveler
Deluxe King Bed
Stayed 2 nights in April 2019

Hotel is tired and ready fir renovations”

Room worn out and not well maintained. Two sleepness nights due bed mites. Room dark even with lights. Bathroom bright but shower water flow low pressure. Newspaper only given on one day. Reception staff friendly. Although rooms prepaid, hotel still took a deposit of $200 even though room has no mini bar . Special municipal tax is is only $24. A financial abuse of the room deposit system

Reviewed April 14, 2019

Dear Aric, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded April 16, 2019
Hotel Equatorial Melaka
10.0
Exceptional
Gamar from Singapore
Couple
Deluxe King Bed
Stayed 1 night in March 2019

Charming Rooms @ Start of UNESCO Site!”

Not my first stay but honestly Equatorial never fail to attract me to visit again each time I come to Melaka. Very charming room with plush pillows and bed, excellent view of the straits ahead and brilliant sunset in the evening. Check-in took less than 5mins and I must stay Equatorial has very attentive staff that were willing to give a hand or recommendations when asked. Mall is right across but the best part of Equatorial is it is location right at the start of the UNESCO sites. Lots to museum and historical sites to visit and FOOD HAVEN at Jonker Street, all within walking distance. Perfect stay and was great to bum onto the GM, Dato Syed Alkaff just before we left. :)

Reviewed April 11, 2019

Dear Gamar, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
6.4
Good
Yem from Malaysia
Couple
Deluxe Twin Bed
Stayed 1 night in April 2019

Bad ”

Upon checking in someone complaint room either this or that. When I enter the room. Same. No curtain instead of wooden door but unable to slice to close it. Toilet water piiing are click. No one bother after complaint. Tooth paste are not see anywayway. Bed are hard. Main door are unable or click it but just close it. Normally a turn of any lock will indicate no matter whove master key or card are still still not able to open up. So overall 5/10. Bad ecspwriences.

Reviewed April 07, 2019

Dear Yem, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded April 08, 2019
Hotel Equatorial Melaka
9.2
Exceptional
YING from Singapore
Family with young children
Stayed 2 nights in December 2018

Convenient with underground parking available”

Travelled with my extended family which includes 2 elderly and also 1 infant and 1 toddler. Overall experience was good. The hotel managed to give us 2 rooms on the same floor, and another 2 rooms on another floor. As it was busy period, we are thankful. The staff was friendly. Location is the main reason for choosing this hotel! Sooo near the shopping malls and Grab to Jonker was 6RM. Very convenient. This is my 2nd stay with them. Will definitely come back again.

Reviewed March 27, 2019

Dear Ying, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
8.4
Excellent
Vincent from Singapore
Couple
Deluxe Twin Bed
Stayed 2 nights in March 2019

Hotel room deluxe n premier type”

Deluxe room is furnished with old fittings n furniture n mattress is very soft. Worst is that there is no hot water to shower! Use Cold water instead . Next day, request to change to another room n was given a premier type but Aircon temperature cannot be controlled or adjusted n very cold for a good sleep at night. It is high time that the hotel needs major renovation especially all the hotel rooms!

Reviewed March 23, 2019

Dear Vincent, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded March 29, 2019
Hotel Equatorial Melaka
7.6
Very good
YIT from Singapore
Couple
Premier King Bed
Stayed 1 night in March 2019

Great location but timely for refresh”

Many times staying in this hotel. Stayed in Premier King as it is larger with the window bed. The last stay had been sometime back and on this trip, I find that the hotel is showing its age. The room and toilet has started to show wear and tear including Bath tub that seems to be bloated with water accumulation. Service is always impeccable as always and it has a great location. Overall an enjoyable stay for one looking for convenience in location.

Reviewed March 21, 2019

Dear Yit, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded March 29, 2019
Hotel Equatorial Melaka
8.0
Excellent
Balamohan from Malaysia
Family with young children
Deluxe King Bed
Stayed 2 nights in February 2019

Very good”

Overall the room is okay if you opted for anything above deluxe. The room pretty run down for deluxe and paid extra to upgrade the room as we dont want the room to spoil our holiday. The picture shown in the website no way close to what you get in real life

Reviewed March 19, 2019

Dear Balamohan, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded March 29, 2019
Hotel Equatorial Melaka
9.6
Exceptional
Muhammad from Singapore
Family with teens
Deluxe Twin Bed
Stayed 2 nights in March 2019

Exceptional”

During our stay at this hotel, everything was great. Staffs were friendly. I called the concierge to book our tickets for the Melaka River Cruise as I have seen the advert about it on the TV, stating that if you are interested on the tickets, you can just give a call at our concierge. The concierge guy over the phone says okay he booked for us, without even taking down the room number details. So when we come down to check on our tickets, the staff tell us that we need to book directly from the cruise counter itself as they no longer do such services anymore. I would like to suggest that if the hotel don’t do those services anymore, then they should not advertise it on the TV itself as it is giving us misleading information. But Overall Other than the concierge issue, everything else was wonderful. It was a great stay for us, will surely comeback to this hotel whenever we come to Melaka! Thanks Equatorial

Reviewed March 18, 2019

Dear Muhammad, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded March 29, 2019
Hotel Equatorial Melaka
8.8
Excellent
carl from Singapore
Couple
Club King Bed
Stayed 4 nights in February 2019

Equatorial Malacca February 19”

A good hotel in a great location. A little tired now and closing soon for renovation but still a nice place to stay with very good team . All staff were very pleasant and efficient . Breakfast is good and plentiful. We booked a club room and the lounge is nicely renovated but a bit disappointed over lack of choice of drinks in the evening ( red or white wine or tiger beer) compared to other club facilities

Reviewed March 08, 2019

Dear Carl, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded March 11, 2019
Hotel Equatorial Melaka
9.2
Exceptional
mohd from Malaysia
Family with young children
Deluxe Twin Bed
Stayed 1 night in March 2019

Room clean but have problem with licking piping”

Please upgred room for clean...but view very good..also pool...no clean towel for pool...need to do fast..hope hotel can do my suggestion..but averoll can give four star becouse licking pipe in my room

Reviewed March 08, 2019

Dear Mohd, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded March 08, 2019
Hotel Equatorial Melaka
7.6
Very good
Han from Singapore
Group
Deluxe Twin Bed
Stayed 3 nights in February 2019

Good location”

Hotel is located within walking distance to Jonker street, various tourist attractions, shopping centres and eateries/restaurants. Rooms are clean and spacious but are starting to show its age. Breakfast is above average.

Reviewed March 03, 2019

Dear Han, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded March 04, 2019
Hotel Equatorial Melaka
10.0
Exceptional
Azri from Malaysia
Group
Deluxe King Bed
Stayed 1 night in November 2018

excellent”

clean room. with bathtub is a plus point. excellent inhouse tv on demand plenty of channels and videos. very comfortable bed. excellent breakfast spread. the best location ever. secure basement parking gives peace of mind. only downside is no elevator to basement car park. will definitely choose Equatorial Melaka again next time.

Reviewed November 18, 2018

Dear Azri, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
8.0
Excellent
Vikneswari from Singapore
Family with young children
Premier King Bed
Stayed 1 night in November 2018

Nice hotel but requires upgrading.”

We came to the counter at 3.30pm. The check in was done swiftly. We had elderly parents with us and reception staff was kind to give us the rooms on the same floor despite the difference in room grading. Room: 2010 Aircon was very bad despite being in 16 degrees for hrs. Had a poor sleep due to that. Staff recommended to change rm in the morning but we turn down the offer since stay was only for 1 nite. Bathroom: The water in the bathtub doesnt flow down easily. Quite frustrating. Facilities around the Htl: Excellent location to walk over around places. We walked over to Jonker St and another night market. Many shops arnd the htl so fret not!

Reviewed November 11, 2018

Dear Vikneswari, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded November 12, 2018
Hotel Equatorial Melaka
8.0
Excellent
Sukhjit from Malaysia
Couple
Deluxe King Bed
Stayed 1 night in October 2018

Friendly staff old room but clean”

Stayed here before. Room was much nicer. This one was older with perling wallpaper, stained bathtub, dirty Toilet seat cover and wooden chair with chipped wood. Plus room smelt musty. Staff are very friendly polite and efficient. Unfortunately downside ordered toom service at 4pm off peak time yet food took pver half hour to arrive. Worse i had asked for non spicy More chicken no seafood. It arrived spicy no chicken no fish cake but full of cockles which IM ALLERGIC TO. Was furious. They took it off my bill, apologised gave me a plate of fruit but still charged me for my dessert but no one followed up the next day. Interesting.

Reviewed October 25, 2018

Dear Sukhjit, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded October 29, 2018
Hotel Equatorial Melaka
8.4
Excellent
Chan from Malaysia
Family with young children
Deluxe King Bed
Stayed 1 night in October 2018

Value for Money”

They assigned me 2 single beds this time even I had prior informed them I need a king size bed. They told me fully booked, but I checked in at 4pm, I wonder fully booked so fast? Hotel looks rundown, renovation is needed. Great pool. Still value for money.

Reviewed October 15, 2018

Dear Chan, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded October 16, 2018
Hotel Equatorial Melaka
10.0
Exceptional
Nuratikah from Singapore
Couple
Deluxe King Bed
Stayed 1 night in October 2018

Amazng stay”

The room was clean. The staff were very friendly and efficient. Being attended promptly. Location is walking distance to various malls. Unfortunately it was a night stay for us but definitely we will come back here again!

Reviewed October 10, 2018

Dear Nuratikah, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
8.8
Excellent
KHEIROUNNE from Malaysia
Solo traveler
Deluxe King Bed
Stayed 1 night in October 2018

It was a pleasant stay”

Everything was great except 2:- • I didn’t get the large bed as requested due to “it wasn’t ready” when it’s already 3.30p.m. [I checked-in at 1.45p.m.] • I’d to experience a very poor water pressure throughout the night [9th floor]. It took me almost 30 minutes for a so-called quick shower

Reviewed October 07, 2018

Dear Kheirounne, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded October 08, 2018
Hotel Equatorial Melaka
9.6
Exceptional
Zuraini from Malaysia
Couple
Deluxe King Bed
Stayed 2 nights in September 2018

Awesome”

Room is clean, comfortable & spacious. Staff is very polite & friendly. Easy & fast check in & check out. Nearby shopping mall, jonker walk & other interesting places. All are within walking distance. Love the hotel, location & would choose again to stay here on next visit to Melaka.

Reviewed October 04, 2018

Dear Zuraini, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
10.0
Exceptional
Mohamad from Singapore
Couple
Deluxe King Bed
Stayed 1 night in August 2018

Great hotel,great front desk staff”

Reach hotel quite early 11am. Ask whether can early check-in, staff was very helpful & gladly hand over our room card since there were vacant rooms available. Thumbs up to the lady staff(sorry didnt catch your name) Comfortable beds, clean room. Nice & variety spread of breakfast. Will definite return to hotel in future..

Reviewed September 15, 2018

Dear Mohamad, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
8.0
Excellent
Nur from Malaysia
Couple
Deluxe King Bed
Stayed 1 night in August 2018

Comfortable”

Location and breakfast was great.i love my room too and movie selection were amazing..nothing much to complaint just make sure to drop the luggage at lobby first before go to car park because there is no elevator from parking to lobby hotel.

Reviewed September 10, 2018

Dear Nur, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
9.2
Exceptional
Ezah from Singapore
Family with young children
Premier King Bed
Stayed 2 nights in September 2018

Clean, friendly staffs.”

booked 2 rooms, was given connecting room which is great and accessible for my parents.Staffs in level 21 is really helpful and accommodating our needs since we have elderly with us. breakfast was great. thank you for the surprise birthday cake for my husband. Will definitely come back again on our next trip.

Reviewed September 05, 2018

Dear Ezah, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
10.0
Exceptional
M from Singapore
Couple
Deluxe King Bed
Stayed 2 nights in August 2018

Agree with all the above”

Been staying a few times and we like it as it convience to eatery & shopping mall. Last and not lease.....the hotel exterior need some upgrade(new paint) and maintenance as there're some cracked & abit molded. Anyway Hotel Equatorial is Awesome!

Reviewed August 31, 2018

Dear M, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded September 03, 2018
Hotel Equatorial Melaka
8.0
Excellent
Masita from Malaysia
Family with young children
Deluxe King Bed
Stayed 2 nights in August 2018

Bad experience compared to previous stays”

I booked 3 rooms for 2 nights. Unfortunately, 1 out of 3 rooms was not cleaned. Housekeeping only cleaned up 2 rooms. The IPTV for 3 rooms were not working constantly. We had to call the maintenance guys a few times to reset the devices. Despite the reset, it was only working for a short while. The buffet breakfast was ok. Unfortunately, the bakery selections, look nice but taste only so-so, the muffins and doughnuts were hard to chew.

Reviewed August 30, 2018

Dear Masita, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded September 03, 2018
Hotel Equatorial Melaka
10.0
Exceptional
Mohamad from Singapore
Couple
Deluxe King Bed
Stayed 2 nights in August 2018

Awesome Service n Location!!!”

Overall is Awesome!!! 1st Time Staycation There... Service was excellent... Upon Reaching At Check In Counter, The Staff, A Malay Girl, Can’t Remember The Name and Her Partner David Seet Was Full of Smile and Greet Us Professionally. And Also Received Welcome Drink From One Of The Male Staff. Thru Out The Conversation With The Staff, it’s was pleasant and excellent. The Room given was great view and in great condition. Room 506. The Housekeeping There Was Friendly Also. Request Late Check Out... was serve by David Seet again. Once again, serve with excellent Smile and explain clearly of the extra charges for late check out. Kudos To All The Staff There... From Fronk Desk To Main Entranced Staff and Also The Housekeeping For Their Warm Smile and Friendly. Definitely Will Visit Again. Thank You 🤗

Reviewed August 30, 2018

Dear Mohamad, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
10.0
Exceptional
COLIN from Singapore
Couple
Deluxe King Bed
Stayed 2 nights in August 2018

A HOME AWAY FROM HOME”

Equatorial hotel has been to me a home away from home. You have everything that you need at just a step away. It is very, very clean and the TV has sufficient programs for your stay. Food is within reach and the restaurants in the hotel provide a wide range of sumptuous meals at any time. Shopping and sightseeing is within a distance walk. In front of the hotel a variety of clothing from branded to affordable clothing. A few steps away there is Parkson / Mahkota Parade with lots of shops and of course you have Hatten shopping mall. Whenever you have intention going to Malacca make an effort to stay at EQ "A HOME AWAY FROM HOME". A 100% SATISFACTION STAY, EAT & SHOP.

Reviewed August 21, 2018

Dear Colin, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
8.4
Excellent
Mahaya from Malaysia
Family with teens
Deluxe King Bed
Stayed 2 nights in July 2018

EQ : truly a 5 star hotel”

the hotel is quite dated, corridor smelled funny. however, the service is outstanding. this is what i love about EQ. same standard anywhere. the staff took the trouble to send key (my fault) and towel (bought) to my room. buffet bbq dinner was fabulous and reasonable priced. i love the pool. location wise, it was next to malls and a short walk to historical site. i will return if the price is right.

Reviewed August 18, 2018

Dear Mahaya, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded August 21, 2018
Hotel Equatorial Melaka
8.0
Excellent
Salim from Singapore
Family with teens
Deluxe King Bed
Stayed 2 nights in March 2018

Very good”

Good location; near shopping area and eateries. Big and clean room with good view of the Melaka town. Good breakfast and dinner spread. Friendly staff. My wife's favourite hotel in Melaka. But can do with new carpet along the corridor.

Reviewed August 01, 2018

Dear Salim, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded August 06, 2018
Hotel Equatorial Melaka
10.0
Exceptional
Eng from Malaysia
Family with young children
Deluxe King Bed
Stayed 1 night in July 2018

Large room, strategic location, large swimming pool”

We love the swimming pool anyway, it is large and beautiful, we really enjoy it. The room is large enough, we feel comfortable with it. The location is good, walking distance to many restaurants, shopping mall, and some tourist attractions.

Reviewed July 25, 2018

Dear Eng, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
8.4
Excellent
Andrew from Singapore
Couple
Premier King Bed
Stayed 2 nights in July 2018

Good Service and Location”

Hotel next to Shopping Centres - Pahlawan, Hatten and Makhota (each with its own variety of food establishments). Within walking distance to restaurants and spas Staff was friendly and attentive. Almost immediate attention to our concerns, which turned out not concerns but our unfamiliarity with the amenities. Good number of power socket points

Reviewed July 21, 2018

Dear Andrew, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
9.6
Exceptional
Shahrani from Malaysia
Family with teens
Deluxe King Bed
Stayed 1 night in July 2018

A GEM of Melaka”

We enjoyed our stay. Wish that we could stay longer. The room is clean, bed sheet very clean and very comfortable bed. Excellent location. Right in the center of all attractions. Breakfast spread is superb. Had seafood dinner buffet which is value for money.

Reviewed July 20, 2018

Dear Shahrani, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
9.6
Exceptional
Zuraini from Malaysia
Couple
Deluxe King Bed
Stayed 1 night in July 2018

Excellent Stay”

Everything in the room was just nice, comfortable & clean. Huge room, huge bed, sofa & table for easy dine in. Very helpful & friendly front desk staffs even the housekeeping staffs are very nice by greeting passing by customers . Location was right in the middle & easy to access anywhere in town & the best thing is that the area is not too congested or havoc.

Reviewed July 16, 2018

Dear Zuraini, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
10.0
Exceptional
Muhammad from Singapore
Family with young children
Premier King Bed
Stayed 1 night in July 2018

Easy access to shopping centres”

It is just less than 1 minute walk away from the nearest shopping centre just opposite of the hotel. The room i booked even has a sofa which can be made into a bed. Just paid additional breakfast for another for just RM39

Reviewed July 13, 2018

Dear Muhammad, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
10.0
Exceptional
suhaili from Malaysia
Business traveler
Deluxe King Bed
Stayed 1 night in July 2018

I will come back again!”

Pleasant to stay here, everything was so good, near to dataran pahlawan shopping mall, car park is complimentry when you stay here, just say the room number when you out and used the access card when you in..staff very friendly and helpfull.the pool is nice, 7am-9pm.

Reviewed July 02, 2018

Dear Suhaili, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
8.8
Excellent
Ezah from Singapore
Family with young children
Premier King Bed
Stayed 1 night in June 2018

Need refurbish ”

Strategic location, lots of eateries. The only issue is maintenance. Receive rooms with dangling night lights which pin to the wall. Table with sharp screw protruding outward. If not aware might injure the leg and dangerous for small children.

Reviewed June 24, 2018

Dear Ezah, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded August 06, 2018
Hotel Equatorial Melaka
10.0
Exceptional
Noraisah from Singapore
Family with young children
Club King Bed
Stayed 2 nights in June 2018

Always a wonderful stay”

We always booked the equator club room coz the room is big, has a balcony & bathtub... wifi is very strong, view is nice Plus when u take a club room u can always have your breakfast at the club lounge with the kids.. i love this coz its always difficult to eat with the kids wen theres so many ppl... theres really not many ppl at the club lounge.. so there is no rush... and the staff there are so helpful... although it has lesser variety but sufficiently good enough for us... rice, noodles, hotdogs, omellete stand, pastries, bread, cheese, salad, kueh, coffee maker,tea, bottled water, coke sprite... from 5pm - 7pm club lounge also has free finger food for u... theres also a big swimming pool but no slides... but kids are happy just to swim, closes at 9pm in room tv is good local channel, nat geo++ forgot the rest of the channels.. they also have in house movies genre - drama, action, horror , family , kids Location is the best.. just cross over to the shopping mall (dataran palawan megamall melaka) u can shop at fos, watch movies, mcdonalds, kfc, cafes and other eateries... there is also a huge mama shop (nasi kandar subaidah) for ur prata and mee goreng, murtabak... so conclusion is finding food for kids & adults is easy, clothes for us, easy.. entertainment for us, easy... can just take grab to move around town coz its really cheap... dont need to drive... parking in the hotel is safe as they have a guard there... ❤❤❤

Reviewed June 23, 2018

Dear Noraisah, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
8.8
Excellent
Abdul from Singapore
Couple
Deluxe King Bed
Stayed 1 night in June 2018

Excellent”

This is the 1st time stayed at this hotel. All the while used to stay at Hatten or Holiday Inn Hotel. The review showed Equitorial Hotel point is lower than Hatten & Holiday Inn but for me it seem that it better then the other hotels. My wife also has the same reviews. All are good.

Reviewed June 22, 2018

Dear Abdul, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
8.8
Excellent
Nicole from Malaysia
Family with teens
Stayed 1 night in June 2018

Great location and friendly staff”

We stayed at the festive of Hari Raya and we are manage to walk from the hotel to shopping malls, A Famosa, Stadthuys, Christ Church and Jonker Street. The swimming pool is wonderful and we are happy and satisfied staying with Equatorial Hotel Malacca.

Reviewed June 21, 2018

Dear Nicole, Warmest greetings from Hotel Equatorial Melaka! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our hotel's facilities and services during your recent stay. From the ratings in the survey we are pleased to read that your recent stay has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

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Hotel Equatorial Melaka
8.0
Excellent
Anna from Malaysia
Business traveler
Deluxe King Bed
Stayed 1 night in June 2018

Staff very friendly except for one incident. Location strategic”

Initially, the reception requested me to pay tourism tax as they thought i’m Singaporean. Then when i dispute, they realize that I’m Malaysian. This can be avoided as I’d presented myKad during registration. I’m not sure why they think me as Singaporean. Should be more careful.

Reviewed June 08, 2018

Dear Anna, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded August 06, 2018
Hotel Equatorial Melaka
8.0
Excellent
Christine from Singapore
Family with young children
Deluxe King Bed
Stayed 2 nights in June 2018

Spacious room and comfortable bed”

The room was spacious and the bed was soft and comfortable . The receptionist was kind to get a king size bed for me. Swimming pool and gym facilities were good and the staff there were very friendly . What I don't like is the musty smell associated with old buildings coming from the hotel. Location is central and convenient.

Reviewed June 07, 2018

Dear Christine, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded August 06, 2018
Hotel Equatorial Melaka
5.6
HELENA from Singapore
Group
Deluxe King Bed
Stayed 2 nights in March 2019

It's time to renovate”

The location of this hotel is good but the things in this hotel is falling apart.

Reviewed May 19, 2019

Dear Helena, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded May 22, 2019
Hotel Equatorial Melaka
6.4
Good
Grace from Malaysia
Business traveler
Premier King Bed
Stayed 2 nights in February 2019

Nice Hotel but Nowhere Near Worth the Price”

It is a generally nice hotel, I would give it 3.5 stars for the facilities, but it is definitely not worth the price. For one, there is no lift from the basement car park so I had to drag my luggage up the stairs. The room is just average in size as well, and there is nothing special about its facilities except for a nice window bed. Breakfast is not included in the price as well. The welcome note in the TV personalised with my name is a nice touch. I have stayed in many better and cheaper hotels in Malacca so would not be recommending this hotel.

Reviewed February 17, 2019

Dear Grace, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded February 18, 2019
Hotel Equatorial Melaka
6.4
Good
wong from Malaysia
Family with young children
Deluxe Twin Bed
Stayed 1 night in February 2019

Below expectations ”

Facilities are old and services are not up to the mark. Decorations for the Chinese New Year is not attractive at all. Breakfast is nothing to shout about. On the bright side my children enjoy the tv programme very much.

Reviewed February 08, 2019

Dear Wong, Warmest greetings from Hotel Equatorial Melaka! We would like to thank you for taking the time to share your valuable experience with us. We are delighted that you had such a pleasant and enjoyable stay with us. However some may not fit our service and we truly apologise for the said concerns, and will definitely take all necessary actions to further improve our product and service quality. We look forward to welcoming you back on your next trip to historical Melaka! Best regards, The Management

Responded February 15, 2019
Hotel Equatorial Melaka