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Hôtel Ermitage
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8.5 Excellent guest rating
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"I really liked the place. Cozy, good food, with style"

RaphaelSwitzerland
Entrance
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8.4 Excellent location
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8.4Location
Excellent
Based on 171 reviewsSee what guests said
8.5
  • 500 meters to public transportation

  • Balcony/terrace

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Room choices
Two-Bedroom Suite with Connecting Door
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  • 62 m²/667 ft²
  • Bathtub
  • 2 single beds and 1 king be...
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Quadruple Room with Connecting Door
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  • 40 m²/431 ft²
  • Bathtub
  • 4 single beds
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Superior Double Room
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  • 27 m²/291 ft²
  • Bathtub
  • 1 king bed
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Classic Double or Twin Room
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  • 18 m²/194 ft²
  • Bathtub
  • 2 single beds
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Classic Suite
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  • 40 m²/431 ft²
  • Bathtub
  • 1 king bed
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Verified guest reviews

Booking.com Reviews (171)Agoda Reviews (1)
6.4
Very good
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Cleanliness6.0
Facilities6.0
Location10.0
Service8.0
Value for money8.0
Provided by verified guests of Agoda
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Showing 1 review
7.6
Georgina from United Kingdom
Couple
Two-Bedroom Suite with Connecting Door
Stayed 2 nights in January 2016
Two Couples
Mixed feelings about Ermitage. As two couples, we booked a 'Family Room' over one of the International Hot Air Balloon weekends. We were pleasantly surprised to find out that rather than one bedroom and a sofa bed in a living room, we had two rooms, joined by a bathroom, one of the rooms with a living area. Both rooms had balconies that overlooked the hot air balloon set up field. Location wise, the hotel is fantastically placed. Aside from the proximity to the air field, it is an easy five minute walk into the heart of the main street area, with its restaurants and cafes, ski rental, and a bit further down, the ski lifts. We were pleasantly surprised, as the picture on agoda makes it look like the hotel is quite isolated. The rooms were a good size, clean and well maintained. The bathroom was a bit small, but clean. Unfortunately, the door from one of the bedrooms to the bathroom did not fit the frame properly or lock, so we had to have a knock and wait policy when wanting to use the bathroom. The staff were friendly and helpful, at check in/out, breakfast, at the bar and in the quaint lounge area. On the day we checked out, we were able to leave our luggage in the ski room (a locked room in the hotel) Breakfast was limited but of very good quality. We checked in Friday night and checked out Sunday. The one thing we were quite unimpressed by was that the room was not cleaned. I know of some hotels that do not clean every night of a stay to keep costs down but these are a) usually budget hotels and b) make this clear on their bookings. We would stay here again, with adjusted expectations.
Reviewed January 28, 2016
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