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Exterior view, Hotel Erzgiesserei Europe in Munich
Hotel Erzgiesserei Europe
a living room filled with furniture and a large window, Hotel Erzgiesserei Europe in Munich
a living room filled with furniture and a window, Hotel Erzgiesserei Europe in Munich
a living room filled with furniture and flowers, Hotel Erzgiesserei Europe in Munich
a bathroom with a sink, toilet, and bathtub, Hotel Erzgiesserei Europe in Munich
a large building with a clock on the side of it, Hotel Erzgiesserei Europe in Munich

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8.5

Excellent

509 reviews

509 reviews

See map
See map

8.2

Excellent

Location rating score

Excellent location - 400 meters from city center
Parking
Available
Popular landmarks
Residenz 2.1 km
New Town Hall 2.2 km
Marienplatz 2.2 km
St. Peter's Church 2.3 km
Olympiapark 2.7 km
BMW Museum 3.0 km
BMW Welt 3.0 km
Deutsches Museum 3.2 km
Nymphenburg Palace 3.8 km
Allianz Arena 9.3 km
Nearby landmarks
Dr. Hunsdorfer 130 m
Augen-OP-Zentrum 160 m
Embassy of The Netherlands 170 m
Embassy of Paraguay 250 m
Cinema 250 m
Sankt Benno 290 m
Lori-Apotheke 310 m
M&V Body 320 m
College of Applied Sciences 320 m
Lowenbrau Brewery 350 m

Hotel Erzgiesserei Europe

Erzgiessereistr. 15., Maxvorstadt, Munich, Germany, 80335 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Maxvorstadt part of Munich, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Marienplatz. This 4-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Sparkling clean

370 meters to public transportation

Front desk [24-hour]

Excellent breakfast

Free Wi-Fi in all rooms!

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Restaurants

Bar

Laundry service

Your dates are popular among travelersUsers are booking a place in Munich every 2 minutes on Agoda.com
Value for money8.6
Distance to city center1.5 km
Location rating8.2
Nearest airportSpecial Airport Oberpfaffenhofen (OBF)
Distance to airport20.9 km

Rooms available at Hotel Erzgiesserei Europe

Excellent
Room comfort & quality

8.4

Superior Room
...
  • Room size: 21 m²/226 ft²
  • Courtyard view
  • 1 queen bed or 1 double bed
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Standard Room - Queen
...
  • Room size: 19 m²/205 ft²
  • Courtyard view
  • 1 queen bed
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Room #1421
...
  • Room size: 19 m²/205 ft²
  • Courtyard view
  • 1 single bed
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Comfort Room
...
  • Room size: 21 m²/226 ft²
  • Shower
  • 1 double bed
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Standard Room Twin
...
    Enter dates to see prices
    Standard Single Room
    ...
    • Shower
    • 1 single bed
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    Suite
    ...
    • Shower
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    APARTMENT PREMIUM OCEAN VIEW
    ...
    • Shower
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    Studio with Air Conditioning
    ...
    • Shower
    Enter dates to see prices
    Apartment with Garden View
    ...
    • Shower
    Enter dates to see prices

    Frequently asked questions

    What is the typical travel time to the closest airport from Hotel Erzgiesserei Europe?

    The average travel time to get from Hotel Erzgiesserei Europe to the airport is 35 minutes, but please bear in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

    At what time of the year is Hotel Erzgiesserei Europe most popular?

    Hotel Erzgiesserei Europe's most popular month where verified guests travelers have stayed the most is in November.

    In which languages can Hotel Erzgiesserei Europe's employees communicate?

    Hotel Erzgiesserei Europe can communicate in 8 languages and supports widely used languages such as English and Spanish for guest visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

    What payment cards are accepted at Hotel Erzgiesserei Europe?

    Hotel Erzgiesserei Europe accepts up to 5, with payment card selections including American Express, MasterCard, Cash, and Visa.

    What do past visitors love most about Hotel Erzgiesserei Europe?

    Verified guests that stayed at Hotel Erzgiesserei Europe have given this property a rating of 9.032 for its outstanding cleanliness as the main highlight for their stay.

    What is the average rating that past Solo travelers' have given to Hotel Erzgiesserei Europe?

    Past solo travelers that have stayed at this property have given Hotel Erzgiesserei Europe an average rating of 8.2. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

    What is the average rating that past Couples' have given to Hotel Erzgiesserei Europe?

    Verified couple travelers that have stayed at this property have given Hotel Erzgiesserei Europe an average rating of 8.2. You can look up on more detailed customer testimonials, and responses by filtering for a specific type of verified guest travelers down in the review section.

    What is the average rating that past Families with young children have given to Hotel Erzgiesserei Europe?

    Past families with young children that have stayed at this property have given Hotel Erzgiesserei Europe an average rating of 8.3. You can look up more in depth customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

    What do local travelers think about Hotel Erzgiesserei Europe?

    Past local travelers that have stayed at this property have given Hotel Erzgiesserei Europe an average rating of 7.2. You can look up on more comprehensive customer ratings, and responses for this property down in the review section.

    What well-known shopping destinations are close to Hotel Erzgiesserei Europe?

    Shopping options in Hotel Erzgiesserei Europe’s Maxvorstadt neighborhood include Viktualienmarkt.

    Is breakfast offered at Hotel Erzgiesserei Europe?

    Start your mornings right, with the buffet breakfast options made available at Hotel Erzgiesserei Europe.

    See map

    Explore the neighborhood

    What people love about Hotel Erzgiesserei Europe

    • 8.4

      Excellent
      Breakfast

      "Great Breakfast, especially the staff who are so good!"

      David

      |

      November 29, 2019

    • 8.4

      Excellent

      "another good stay"

      David

      |

      November 29, 2019

    Overall rating:

    8.5

    Excellent
    509 reviews
    Cleanliness
    9.0
    Facilities
    8.1
    Location
    8.2
    Read all reviews >
    More about Hotel Erzgiesserei Europe

    More about Hotel Erzgiesserei Europe

    Hotel Erzgiesserei Europe

    Check out all the many sightseeing choices in Munich when you stay at Hotel Erzgiesserei Europe, which puts you close to all the famous landmarks. Access is everything, and you'll get the most of while staying only 2.0 km from Sendlinger Tor Old City Gate and its easy transportation options.
    All offerings provided by Hotel Erzgiesserei Europe help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Munich is made even more convenient with the taxi and car hire services available at the hotel. For those driving their own car, parking is available for guests.
    Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Hotel Erzgiesserei Europe. For health reasons, smoking is not permitted anywhere inside the hotel.
    For guests who would like to smoke, the designated smoking areas are available.


    Dining and things to do

    Each morning you can start the day with a delicious in-house breakfast offered at Hotel Erzgiesserei Europe. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.


    Around the property

    Be sure to visit some of the city's popular sights during your stay in Munich. A great museum trip can be had at BMW Museum located 2.9 km away, with local art that provides a sense of the region. Cheer on the local team at Allianz Arena located 9.2 km away, or just buy some authentic gear and memorabilia to show your support.

    Show less

    Amenities and facilities

    Excellent
    Facilities

    8.1

    Most talked about facilities

    Breakfast

    42 mentions

    Housekeeping

    11 mentions

    Internet

    7 mentions

    Food & Dining

    1 mention

    Languages spoken
    • English
    • Arabic
    • German
    • Hungarian
    • Italian
    • Russian
    • Spanish
    • Turkish
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Garden
    • Ticket services
    • Tours
    Cleanliness and safety
    • Anti-viral cleaning products
    • Breakfast in room
    • Cashless payment service
    • Doctor/nurse on call
    • First aid kit
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Staff trained in safety protocol
    Dining, drinking, and snacking
    • Alternative meal arrangement
    • Bar
    • Breakfast [buffet]
    • Restaurants
    • Room service
    Services and conveniences
    • Air conditioning in public area
    • Concierge
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Heating in public area
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Terrace
    • Xerox/fax in business center
    Access
    • Check-in/out [express]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Smoke alarms
    • Soundproof rooms
    Getting around
    • Car park [charges apply]
    • Car park [on-site]
    • Rental car
    • Taxi service
    Available in all rooms
    • Air conditioning
    • Desk
    • Free bottled water
    • Hair dryer
    • In-room safe box
    • Mini bar
    • Satellite/cable channels
    • Telephone

    Food and dining

    Restaurants on site
    Restaurant
    • Cuisine: German, International, Local
    • Menu: Buffet

    Location

    Erzgiessereistr. 15., Maxvorstadt, Munich, Germany, 80335
    Excellent
    Location

    8.2

    Airports
    • Special Airport Oberpfaffenhofen (OBF)
      20.9 km
    • Munich Airport (MUC)
      28.6 km 34 min drive
    Public transportation
    • Stiglmaierplatz underground station
      380 m
    • Mailingerstrasse Subway Station
      550 m
    Hospital or clinic
    • Dr. Hunsdorfer
      130 m
    Shopping
    • Viktualienmarkt
      2.4 km
    Convenience store
    • Cesar Markt
      640 m
    Cash withdrawal
    • ATM
      380 m

    What's nearby

    Popular landmarks
    • Residenz
      2.1 km
    • New Town Hall
      2.2 km
    • Marienplatz
      2.2 km
    • St. Peter's Church
      2.3 km
    • Olympiapark
      2.7 km
    • BMW Museum
      3.0 km
    • BMW Welt
      3.0 km
    • Deutsches Museum
      3.2 km
    • Nymphenburg Palace
      3.8 km
    • Allianz Arena
      9.3 km
    Nearby landmarks
    • Dr. Hunsdorfer
      130 m
    • Augen-OP-Zentrum
      160 m
    • Embassy of The Netherlands
      170 m
    • Embassy of Paraguay
      250 m
    • Cinema
      250 m
    • Sankt Benno
      290 m
    • Lori-Apotheke
      310 m
    • M&V Body
      320 m
    • College of Applied Sciences
      320 m
    • Lowenbrau Brewery
      350 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-3 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 4-6 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 7 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:00
    • Reception open until00:00
    Getting around
    • Distance from city center1.5 km
    • Travel time to airport (minutes)35
    The property
    • Non-smoking rooms/floorsYes
    • Number of bars/lounges1
    • Number of floors6
    • Number of restaurants1
    • Number of rooms 106
    • Room voltage220
    • Year property opened1984
    • Most recent renovation2016
    Parking
    • Daily parking fee14.00 EUR

    Reviews of Hotel Erzgiesserei Europe from real guests

    Provided by verified guests of Agoda
    8.5
    Cleanliness9.0
    Facilities8.1
    Location8.2
    Room comfort and quality8.4
    Service8.8
    Value for money8.6
    High score for Munich
    Rating
    9+ Exceptional (111)
    8-9 Excellent (56)
    7-8 Very Good (52)
    6-7 Good (20)
    <6 Below Expectation (16)
    Time of the year
    Mar - May (56)
    Jun - Aug (108)
    Sep - Nov (51)
    Dec - Feb (40)

    Show reviews that mention 

    Showing 255 verified guest comments
    12345
    10.0
    Exceptional
    Krishna from United States
    Family with teens
    Stayed 1 night in May 2017

    Excellent Hotel and Breakfast!”

    We booked 2 rooms at Hotel Erzgiesserei Europe in Munich through Agoda for 3 nights and had to change to 1 night. Though it was difficult to make the change after we checked in, it was handled very efficiently by the hotel and Agoda! We are very appreciative of this! Hotel is very nice, good location and amazing customer service! Breakfast was outstanding, with endless variety of Cheeses, excellent service and awesome menu! Though their parking was full, the hotel was very helpful in parking our car.

    Reviewed May 30, 2017

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    9.6
    Exceptional
    Walter from United States
    Couple
    Stayed 5 nights in July 2017

    Exceptional”

    Traveling from the United States to Germany for the first time after 38 years of marriage, we were excited but apprenhensive. We looked on line for many hotels, but continually came back to Hotel Erzgriesserei. We couldn't have been happier with this decision. We did not want a hotel that was by the main train station, we didn't want a hotel by Tourist Attractions. But we wanted one where we could have a 5 minute walk to catch the ubahn or sbahn and get to those attractions. The location of this hotel fit these requirements. This hotel was in a quiet neighborhood/corporate/business area, too which allowed us to have a quiet night sleep. All the men and women who are employees at this hotel were kind, helpful, welcoming and went out of their way to assure us a nice stay. Answered our questions, helped us with some directions and had a smile on their faces whenever we saw them. There is a nice restaurant on site, but it was rarely visited during our stay. The waitress was extremely nice on the one night we stopped to have a dessert and a glass of wine. The breakfast in the morning was outstanding. Served hot and fresh. Very clean glassware, chinaware, and linens. We found San Benno Italian Restaurant, which is right around the corner wonderful too. As well, there is a biergarten about a 10 minute easy walk from Hotel Erzgiesserei. The only reason we gave less than 5 stars on the facilities section is that we wished there would have been area to pick up a newspaper, bottled water, etc. Please note, the hotel is in the midst of refurbishing rooms. Ours was not one of the updated ones. However it was quite large and allowed us to get around comfortably inside. If you decide to stay tbere, and you need a walk in ahower, please request one. Not all rooms have them. Mr. and Mrs. Teeters New Albany, Ohio

    Reviewed July 26, 2017

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    9.2
    Exceptional
    robin from United Kingdom
    Group
    Stayed 3 nights in June 2018

    Our group consisted of 6 pensioners.”

    Although we were concerned about the location of the Hotel we found it to be quite, pleasant and within an easy walk of the main city. Our whole experience of Munich was a well presented clean and welcoming city, which was mirrored by the Hotel and Staff of the Hotel Erzgiesserei. Thank you for an enjoyable stay.

    Reviewed June 11, 2018

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    9.2
    Exceptional
    Yen from Malaysia
    Couple
    Stayed 3 nights in March 2018

    Large clean room, friendly and helpful staffs”

    We got a superior room for 3 nights stay in Munich. The room is larger than expected and with modern setting. The bathroom is huge equipped with a bath tub as well. You get a good soak after a tiring day. The staffs are really friendly and helpful. The room doesn’t have iron and heater. We requested at the reception, they have got everything you need, just have to ask. The breakfast is simple but definitely more than enough to fill you. Love the variety of breads they got. On our last day, we have to leave really early, requested to have our breakfast packed. They prepared 2 sandwiches, fruits, yoghurt drink and a bottle water. If you are taking a Long bus/train ride, this can last you for the entire ride. The only down side for this hotel is the location. It’s about 15-20 mins walk to Munich central station. There is a closer station (Stiglmaierplatz) about 5-10 mins walk, which is only 2-3 stations away from most of the attractions around. Really enjoyed our stay. Would definitely come back again.

    Reviewed March 20, 2018

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    8.7
    Excellent
    Zora from Switzerland
    Solo traveler
    Stayed 1 night in April 2012

    Nice clean Hotel”

    cleanness

    I felt very comfortable in the Hotel Erzgiesserei . The hotel is located near to the Hauptbahnhof, just one stop by subway (Stiglmaierplatz). The staff was nice, the hotel very clean and quiet and the rooms seem to be renovated not a long time ago. Breakfast was also good, there is even a terrace to enjoy breakfast outside. I would go there again.

    Reviewed May 06, 2012

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    9.6
    Exceptional
    Adrian from Canada
    Couple
    Stayed 2 nights in August 2018

    excellent stay with a parking miscommunication”

    We enjoyed our stay there very much. Reception staff were very helpful, the rooms are very clean and quiet. Breakfast is excellent with variety and quality. The only thing was parking... I mean there was parking and I used it but the (fact there was a) price was only mentioned at the last moment when leaving. I wish they were upfront with it. Maybe it is the norm in Europe to pay for parking as an extra at the hotel you stay, I did not know. Otherwise truly excellent. Close to Marienplatz, 3 stops only, although you need to change lines at Central station from U to S.

    Reviewed August 08, 2018

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    9.2
    Exceptional
    Loretta from Canada
    Family with teens
    Stayed 3 nights in July 2018

    Fabulous hotel.”

    Loved this hotel. Super clean, great sized rooms with good AC and nice bathroom if a little on the small side but no big deal. The staff were lovely. Breakfast was very good. There is a restaurant and bar although we didn't get the chance to use. Location is about 300m from U-bahn and only one stop from Haupbahnhof central station and S-bahn. Will definitely be staying again next time I'm in Munich.

    Reviewed July 30, 2018

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    9.2
    Exceptional
    Arie from Australia
    Family with young children
    Stayed 2 nights in September 2018

    First time traveller with family in Munich”

    First time in Munich. Travelling with 2 kids and wife. Clean and free breakfast. Location is not too close but again I have nothing to compare with for hotels with similar prices. Room size is not spacious but it is okay. It has parking but not free. Driving in and out with Ford Galaxy is a challange. Any bigger car like Merc Vito, I am not sure if it can fit.

    Reviewed September 21, 2018

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    8.8
    Excellent
    Jaroslav from United Kingdom
    Business traveler
    Stayed 2 nights in February 2019

    Clean, spacious hotel with basic but good breakfast”

    The hotel is located in wider centre of Munich. If you drive there, you will need the environmental sticker for your car. There is limited on-street parking (6 EUR for 24 hours) and the hotel has parking spaces in an underground car park (14 EUR for 24 hours). Rooms are spacious and clean. Staff are welcoming, friendly and helpful. The breakfast is basic but there is the variety is good. The only negative is the lack of good coffee - we only got plain black coffee from a thermo flusk, no option of an espresso, capucino, etc.

    Reviewed February 17, 2019

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    8.0
    Excellent
    David from Australia
    Group
    Stayed 3 nights in December 2018

    Munchen you Legend”

    Eight of us (2 families) wanted a NYE experience in Europe so we chose Munchen. Hotel was great, breakfast was great, Bar was great. Walking distance to Augustiner Kellar. Spent NYE in the Lagering Caves what a night! Massive buffet with vast quantities of Munichs finest beers. Firework display at midnight outside overlooking the ice rink, brisk but seriously entertaining evening. Perfect

    Reviewed March 19, 2019

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    9.3
    Exceptional
    Mindy from United States
    Couple
    Stayed 2 nights in June 2013

    Relaxed, Friendly and Great Value!”

    Free Bike Rental! Great Free Breakfast! Friendly Staff!

    Our time at this hotel was relaxed and enjoyable. We arrived way before check in time, but they held our bags for us so we could begin sightseeing upon arrival. The room was spacious and comfortable. The best part for us was the free bike rental and the friendly helpful staff who answered all of our questions and were very easy to communicate with. The breakfast was delicious with lots of options. WiFi is only available in the rooms for a fee, but you can get an hour free per day in the lobby. If the Internet was available in the room this would be a near perfect hotel for its price range. Would highly recommend!

    Reviewed June 21, 2013

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    9.3
    Exceptional
    rae from United States
    Solo traveler
    Stayed 6 nights in March 2014

    Very comfortable and accommodating”

    Cleanliness, location and staff

    Wonderful! Enjoyed our stay so much that we booked our stay for next year, March 1st-7th, 2015. Wishing I would receive a writtenor email confirmation of stay that I booked directly with the hotel while we were still in Munich.

    Reviewed March 19, 2014

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    9.2
    Exceptional
    Mohamed from France
    Family with young children
    Stayed 3 nights in August 2018

    Very good choice”

    Nice hotel with a very spacious room and generous breakfast. Located in a quiet street within a walking distance (5 to 10 min) to the next U-Bahn (metro) station. Downtown reachable in less than 20 min. Most parking places in the underground are very narrow and one has to be careful to avoid bad surprises with your car. Also not that the parking costs 13€ a day and is not included in the booking price. I was surprised at checkout when I was asked to pay 39€ for 3 nights. I explained the situation to the person at the reception and she was very kind and canceled the 39€.

    Reviewed August 20, 2018

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    10.0
    Exceptional
    Xiao from United Kingdom
    Couple
    Stayed 3 nights in April 2018

    Recommend it!”

    Nice staff and good breakfast. Room is clean and position of this hotel is very good. I will chose it if I go to Munich next time.

    Reviewed April 07, 2018

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    8.7
    Excellent
    Sue from United States
    Couple
    Stayed 2 nights in May 2012

    Very clean hotel with great service!”

    Clean, restaurants near, nice staff

    It was easy to get to, parking was convinenet but was the most expensive of all the 6 places I stayed in Europe. Staff was great, rooms super clean, great location to get to restaurants and train to get to old city and other places around Frankfurt. Would stay again but without car.

    Reviewed June 01, 2012

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    10.0
    Exceptional
    Angela from United States
    Solo traveler
    Standard Room - Queen
    Stayed 4 nights in April 2018

    Perfect!”

    Excellent room in a quiet part of town. Easy access to the underground metro so that you can maneuver around Munich quickly. Breakfast is excellent, and the staff is helpful and friendly.

    Reviewed May 08, 2018

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    9.6
    Exceptional
    Gary from United Kingdom
    Couple
    Stayed 3 nights in January 2018

    Exceptional”

    Super hotel; quality at very reasonable price, good location, quiet, great breakfast and spacious rooms (stayed in 3 different ones). Only negative, would appreciate tea/coffee making facilities in rooms

    Reviewed January 20, 2018

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    10.0
    Exceptional
    Janette from United Kingdom
    Family with teens
    Stayed 2 nights in December 2017

    Munich christmas Market break”

    Two stops on the ubahn to the top end of the Christmas Market - Karlsplatz(ice rink end of the street) . The area the hotel was in was quiet, well lit and very safe. The room was big, the beds and pillows super comfortable, the breakfast was good. The staff were all very polite and helpful. I have nothing negative to say. Hotel was brilliant.

    Reviewed December 24, 2017

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    8.3
    Excellent
    Daniel from Switzerland
    Couple
    Stayed 2 nights in April 2014

    Cozy city hotel off the main streets”

    Quiet, cozy, free bike rental

    Very convenient stay at this clean city hotel which is slightly outside the main radius of all the other hotels but still only a 10 min walk to the Hauptbahnhof. Bike rental is free. Windows are small due to the shape of the building, which makes the room a bit dark in daylight. Staff is friendly and attentive. Breakfast buffet is average to good. Internet service (WiFi) is good and free in the lobby area, in the room it seems to be limited to 2hrs per day (although we didn't use it). I wouldn't mind staying here again.

    Reviewed May 02, 2014

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    7.7
    Very good
    Jan from United Kingdom
    Family with teens
    Stayed 2 nights in August 2015

    Ñice hotel but staff not very friendly”

    Cleanliness, friendly cleaners, breakfast

    It was a nice hotel but as we knew, it was not central. We walked into the centre but also took the Ubahn. If you speak German there is no problem but negotiating the public transport could be a problem. My daughter who is 24 speaks no German and felt she would have struggles had she not had me with her (my German is pretty good). The hotel staff were efficient but not overly welcoming. They were unable to provide us with a shower cap which is unusual for a 4 start hotel and when we asked for directions, they were quite abrupt and didn't give us much time. At check out I was asked to return (having got into a taxi) as my credit card had been used only to secure our stay. I said I had paid many months ago but said that if there was a problem they had my details. I was asked none the less to go back into reception; here the receptionist then realised his mistake. I realise mistakes can happen but we were needing to catch a pre-booked train so I would have expected their cooperation in saying have a nice time and don't worry, we will email you if there is a problem. All in all, I didn't feel valued as a guest which is a pity as the hotel offered good value for money. The managers and receptionists should follow the example of the cleaning ladies who smiled and always exchanged a Guten morgen.

    Reviewed August 16, 2015

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