8.5
Excellent
/10
(84 reviews)See what guests said
See map
8.9

Excellent

Location rating score

Excellent location - Inside city center
Popular landmarks
East West University 30 m
Buddy Guy's Legends Club 150 m
Gen. John Logan Memorial 150 m
Loopy Yarns 250 m
1130 South Michigan Garage 250 m
Upper Hutchinson Field 260 m
The Loop 260 m
Spertus Institute for Jewish Learning and Leadership 260 m
The Science Institute 270 m
Spertus Institute 280 m
Nearby landmarks
The Art Institute of Chicago 870 m
Shedd Aquarium 930 m
Millennium Park 1.22 km
Cloud Gate 1.22 km
Skydeck Chicago - Willis Tower 1.23 km
The Magnificent Mile 2.57 km
Navy Pier 2.76 km
360 Chicago Observation Deck 3.01 km
Wrigley Field 8.89 km
Museum of Science and Industry 9.66 km
Hotel Essex

"Love the Bluetooth mirror and comfy pillows."

reina - January 14, 2020

King - View Hotel Essex
Lobby Hotel Essex
Lobby Hotel Essex
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Hotel Essex

800 South Michigan Avenue, Loop, Chicago (IL), United States, 60605 - See map
Property highlights
Check-in/out [express]
Hassle-free check in
Close to The Art Institute of Chicago
Within 870 m of property

This property is in high demand!

11 travelers have booked today.

  • 360 meters to public transportation

  • Daily housekeeping

  • Bar

  • Fitness center

  • Laundry service

Your dates are popular among travelersUsers are booking a place in Chicago (IL) every 1 minutes on Agoda.com
Value for money8.3
Location rating8.9
Nearest airportMidway International Airport (MDW)
Distance to airport13.4 km

Rooms available at Hotel Essex

Skyline King
Skyline King
...
  • City view
  • 1 king bed
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City King Room
City King Room
...
  • City view
  • 1 king bed
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City Double
City Double
...
  • City view
  • 2 double beds
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King
King
...
  • 1 king bed
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2 Double
2 Double
...
  • 2 double beds
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City View King Accessible
City View King Accessible
...
  • City view
  • Shower
  • 1 king bed
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Standard Double Room
Standard Double Room
...
  • Room size: 26 m²/280 ft²
  • Shower
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City View Two Double ADA Room
City View Two Double ADA Room
...
  • Room size: 25 m²/269 ft²
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City View Double Room - Accessible
City View Double Room - Accessible
...
  • City view
  • 2 double beds
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Deluxe Double
Deluxe Double
...
  • Shower
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Frequently asked questions

What time is check-in and check-out at Hotel Essex?

Check-in is from 04:00 PM, and check-out is until 12:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Essex?

If you're looking for an easy way to get around Chicago (IL) with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Hotel Essex?

Hotel Essex does not permit smoking in any of its rooms or indoor areas.

See map
Explore the neighborhood

What people love about Hotel Essex

  • 10.0
    Exceptional

    "Beds are tremendous and comfortable."

    Youyi

    |

    November 5, 2019

  • 10.0
    Exceptional
    Spaciousness

    "Rooms are big, modern and elegant with huge flat TV and floor-to-ceiling windows."

    Youyi

    |

    November 5, 2019

  • 9.6
    Exceptional
    Staff 

    "Very clean, very helpful staff and a great location"

    Marie-pier

    |

    October 3, 2019

Property ranking|Compared to 899 Chicago (IL) properties
See all rankings
Value for money score
8.5/10
Cleanliness score
9.1/10
Service score
8.7/10
Review score - United States
9.0/10
Better than
96
%
of Chicago (IL) properties
Better than
96
%
of Chicago (IL) properties
Better than
94
%
of Chicago (IL) properties
Better than
94
%
of Chicago (IL) properties
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Overall rating:
8.5
Excellent
84 reviews
Cleanliness
9.0
Facilities
8.2
Location
8.9
Read all reviews >
What travelers say they love:
Our stay in Chicago at the Essex was wonderful;
Julie from Canada
Family with older children
More about Hotel Essex

More about Hotel Essex

For travelers who want to take in the sights and sounds of Chicago (IL), Hotel Essex is the perfect choice. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Hotel Essex, the excellent service and superior facilities make for an unforgettable stay. For the comfort and convenience of guests, the hotel offers free Wi-Fi in public areas, daily housekeeping, wheelchair accessible, 24-hour front desk.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, clothes rack, linens, mirror to please the most discerning guest. The hotel offers fantastic facilities, including fitness center, to help you unwind after an action-packed day in the city. Hotel Essex is your one-stop destination for quality hotel accommodations in Chicago (IL).

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What they offer

10.0
Exceptional
Cleanliness

"Very clean, modern and newly renovated."

Travis

|

August 12, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Hotel Essex from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness9.0
Facilities8.2
Location8.9
Service8.6
Value for money8.3
High score for Chicago (IL)
Rating
9+ Exceptional (18)
8-9 Excellent (2)
7-8 Very Good (3)
6-7 Good (3)
<6 Below Expectation (6)
Time of the year
Mar - May (2)
Jun - Aug (13)
Sep - Nov (11)
Dec - Feb (6)
Don't miss out!Users are booking a place in Chicago (IL) every 1 minutes on Agoda.com
All guests (84)
All room types
All languages

Show reviews that mention 

Showing 32 verified guest comments
12
9.2
Exceptional
Y
Business traveler
King
Stayed 7 nights in November 2019

Will come back”

Great staff. Convenient location. Well kept and updated. Good food at the restaurant and neighborhood -- generally speaking, yummy food around Chicago! Room very clean -- service a bit slow, but perhaps low manpower? Still, nice and clean. $16 Urban fee was a bit much -- that is, in-room espresso machine was wonky and made bad coffee (an upgrade would be good); we didn't use the gym (lots of walking to do and places to see in Chicago to get one's exercise); didn't want to keep taking small bottled water due to plastic waste; local phone calls not really a big deal in today's cellphone world; access to printing/business center not very useful, either; wifi a definite must, so that's something positive! Again, no issue with additional cost, but I think $15/$16 is a bit much on a daily basis. Parking is approx $22/day, if you have a car. Overall a good hotel; minor adjustments, but I'd say better than the alternatives in that area. I would definitely come back.

Reviewed November 12, 2019
10.0
Exceptional
Julie from Canada
Family with teens
2 Double
Stayed 1 night in August 2019

Cubs trip”

Our stay in Chicago at the Essex was wonderful; the staff made an excellent impression on us - very polite and efficient. Thank you for a great trip to Chicago to see the Cubs play!

Reviewed August 15, 2019

Thank you for choosing Hotel Essex, as your home away from home, while visiting the Windy City! Come back and see us soon!

Responded October 01, 2019
Hotel Essex
7.6
Very good
Andrea from United States
Solo traveler
King
Stayed 2 nights in October 2019

Not good for Chicago Marathon weekend! ”

Not flexible at all for marathon runners, if you are going to run the Chicago Marathon, look for another hotel. Their location is great, but they tell you they will be flexible with checkout and then they charge you a late fee. There are other hotels in the area that are more understanding of runners and will extend the checkout an hour or so without you having to pay more.

Reviewed October 14, 2019

Thank you for your feedback and for choosing Hotel Essex, as your home away from home, while visiting the Windy City!

Responded October 22, 2019
Hotel Essex
10.0
Exceptional
Youyi from China
Business traveler
King
Stayed 1 night in October 2019

Great hotel near Grant Park”

Rooms are big, modern and elegant with huge flat TV and floor-to-ceiling windows. Bathroom have bluetooth audio connection. Beds are tremendous and comfortable. The only pity is the hotel does not offer breakfast, but there are numerous breakfast and brunch options in the neighborhood. Yolk is brilliant.

Reviewed November 05, 2019

Thank you for your feedback and for choosing Hotel Essex, as your home away, while visiting the Windy City! Our restaurant in the lobby, Grant Park Bistro, does offer breakfast. I am sorry you didn't get a chance to enjoy their wonderful menu!

Responded November 05, 2019
Hotel Essex
8.4
Excellent
Myrlene from Canada
Business traveler
City King Room
Stayed 2 nights in June 2019

CEO”

I thought the hotel and the room were very good. The only thing that I found disconcerting was the automatic-electronic voice that spoke in a foreign language every time I walked by the bathroom....what the heck was that? Also, it is not clear enough where you can find all the services like room service, etc. There should be larger separate sign that tells you everything is on the tv.

Reviewed June 12, 2019

Thank you for choosing Hotel Essex, as your home away from home, while visiting the Windy City!

Responded October 01, 2019
Hotel Essex
10.0
Exceptional
Sarah from United States
Couple
King
Stayed 2 nights in December 2019

Very nice stay”

The only downside is that i still don't have my incidentals unused portion refunded to my card yet a full 4 days later. Very comfortable boutique style hotel with a lovely restaurant and nightclub too. Very close to the museum campus.

Reviewed December 17, 2019
9.2
Exceptional
Seth from United States
Business traveler
City King Room
Stayed 2 nights in September 2019

Nice central location. ”

I did not realize how great a location it was. Right at the corner of Michigan and 8th. Michigan Avenue is their main strip with elite hotels and restaurants. I would recommend it.

Reviewed September 26, 2019

Thank you for choosing Hotel Essex, as your home away from home, while visiting the Windy City! Come back and see us soon!

Responded October 01, 2019
Hotel Essex
9.6
Exceptional
Catherine
Couple
City King Room
Stayed 1 night in August 2019

Exceptional”

Hotel was very clean and new. The staff was super friendly. We would definitely stay there again.

Reviewed August 11, 2019

Thank you for choosing Hotel Essex, as your home away from home, while visiting the Windy City! Come back and see us soon!

Responded October 01, 2019
Hotel Essex
10.0
Exceptional
John from United States
Couple
King
Stayed 1 night in October 2020

Exceptional”

Clean remodeled very nice, no free hotel parking. Food is good, bed is comfortable.

Reviewed October 05, 2020
9.6
Exceptional
LaToya from United States
Business traveler
City King Room
Stayed 1 night in July 2019

Amazing place❣”

The customer service is what stood out first. The staff were very friendly and accommodating. The room was also nice. It is located in a great area with plenty of attractions within walking distance. I was beyond pleased.

Reviewed July 29, 2019

Thank you for choosing Hotel Essex, as your home away from home, while visiting the Windy City! Come back and see us soon!

Responded October 01, 2019
Hotel Essex
10.0
Exceptional
Arielle from United States
Business traveler
King
Stayed 6 nights in February 2020

Clean and Great Area”

Wonderful location and exceptional quality hotel.

Reviewed March 04, 2020
10.0
Exceptional
Adam from United States
Couple
City View King Accessible
Stayed 1 night in January 2021

Beautiful ”

Beautiful room, amazing view, upgraded by staff upon check in. Great anniversary getaway for me and my wife.

Reviewed January 11, 2021
6.4
Good
SARA from United States
Couple
King
Stayed 5 nights in July 2019

Front desk staff were terrible ”

Let me just start off by saying that I work in customer service, and part of how I get paid is based off of surveys. I never leave bad surveys. Everyone in the RESTAURANT was very nice bartenders waiters etc. but the front desk were super short and rude. Every time I called, they would hang up before I had the chance to finish what I had to say or finish my question that I had. My husband even ended up getting into it with one of them and all we were trying to do was ask about a late check out. This is a newer hotel, You would think hiring people at the front desk that are great at customer service would be important. Hopefully this feedback will help them in the future.

Reviewed August 10, 2019

Thank you for choosing Hotel Essex, as your home away from home, while visiting the Windy City!

Responded October 01, 2019
Hotel Essex
10.0
Exceptional
Travis from United States
Solo traveler
City King Room
Stayed 4 nights in August 2019

Great Location and Newly Renovated!”

I enjoyed my stay here. Very clean, modern and newly renovated. Located in a great location on Michigan Avenue, right across from Grant Park. Easy to walk to The Field Museum, Alder Planetarium, Shedd Aquarium and a nice walk to Millennium Park.

Reviewed August 12, 2019

Thank you for choosing Hotel Essex, as your home away from home, while visiting the Windy City! Come back and see us soon!

Responded October 01, 2019
Hotel Essex
6.0
Jaimee
Couple
City King Room
Stayed 1 night in May 2019

Above average”

Staff weren’t helpful Rooms weren’t ready on time No one brought shower gel upstairs

Reviewed May 18, 2019

Thank you for choosing Hotel Essex, as your home away from home, while visiting the Windy City!

Responded October 01, 2019
Hotel Essex
9.6
Exceptional
Stan
Family with teens
Standard Double Room
Stayed 1 night in May 2019

Great location, great rooms”

The staff, the location, the rooms were all excellent. I would stay again.

Reviewed May 13, 2019

We are glad to hear you enjoyed your stay here with us! We appreciate the positive feedback. We look forward to you staying with us again,and as always take care!

Responded May 14, 2019
Hotel Essex
9.2
Exceptional
reina from United States
Business traveler
King
Stayed 1 night in January 2020

Clean, comfortable, good food and cocktails, friendly staff ”

Love the Bluetooth mirror and comfy pillows. Waited a while to buy some scones in the little coffee shop and the attendant never showed. I had to run to catch a cab to the airport, so never bought them. Disappointing.

Reviewed January 14, 2020
2.0
Jessica
Business traveler
City Double
Stayed 6 nights in October 2019

very bad experience”

We lost two posters this Tuesday (October 22nd, in room 318) and reported to the people at the front desk. The posters were in the room since October 20th (we printed them in the FedEx, right across the street). Our presentation was on October 23rd. We noticed the posters were missing the night right before our presentation. People at the front desk said they’d reported this issue but was still waiting for investigation before our leaving. We were so disappointed about their attitude and the way they handled this, as they said they wouldn’t take any responsibility since they didn’t see our posters, and when we asked them a day after this (in the evening of October 23rd), the guy at front desk said the cleaning people did not come today. So, it’s still under investigation. This is really not a good excuse. Can you imagine the housekeeper didn’t show up a whole day? Now, we've been back from the conference for a couple of days, but are still waiting for their resonponse.

Reviewed October 27, 2019
10.0
Exceptional
astriyana from Malaysia
Business traveler
City Double
Stayed 1 night in September 2019

Centrally located, clean and modern!”

Walking distance to Millennium Park, 5 mins to halal food (Epic Burger) and yeah, staff was friendly too!

Reviewed September 29, 2019

Thank you for choosing Hotel Essex, as your home away from home, while visiting the Windy City! Come back and see us soon!

Responded October 01, 2019
Hotel Essex
4.0
ABDULLAH
Couple
City King Room
Stayed 5 nights in August 2019

I will not go there again ”

They have terrible room service. I lived for 5 days and did not get cleaned even once. The reason they say you should contact us before 2 pm

Reviewed August 21, 2019

Thank you for choosing Hotel Essex, as your home away from home, while visiting the Windy City!

Responded October 01, 2019
Hotel Essex
12
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