Hotel Essex
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 Hotel Essex
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8.8
Excellent
/10
(43 reviews)See what guests said
See map
9.2
Exceptional
Location rating score
Exceptional location - Inside city center
  • East West University30 m
  • Buddy Guy's Legends Club150 m
  • Gen. John Logan Memorial150 m
  • Loopy Yarns250 m
  • Spertus Institute for Jewish Learning and Leadership260 m
  • Columbia College: Science & Math270 m
  • The Science Institute270 m
  • Spertus Institute280 m
  • Spertus Museum of Judaica280 m
  • Museum of Contemporary Photography310 m
  • Newly renovated

    Hotel Essex

    800 South Michigan Avenue, Loop, Chicago (IL), United States, 60605 - See map
    "Not far from downtown Chicago and there are a bunch of nice restaurants near the hotel."
    Jia - July 10, 2017
    Exceptional cleanliness
    9.2 rating for cleanliness
    Excellent service
    8.7 rating for service
    • 360 meters to public transportation

    • Daily housekeeping

    • Bar

    • Fitness center

    • Laundry service

    This property is in high demand!

    Booked 60 times

    Property ranking|Compared to 1,886 Chicago (IL) properties
    See all rankings
    Cleanliness score
    9.2/10
    Value for money score
    8.4/10
    Location score
    9.2/10
    Service score
    8.7/10
    Better than
    99
    %
    of Chicago (IL) properties
    Better than
    98
    %
    of Chicago (IL) properties
    Better than
    97
    %
    of Chicago (IL) properties
    Better than
    97
    %
    of Chicago (IL) properties
    Value for money8.4
    Location rating9.2
    Nearest airportMidway International Airport (MDW)
    Distance to airport13.4 km

    Rooms available at Hotel Essex

    City Double
    City Double
    ...
    • City view
    • Separate shower/bathtub
    • 2 double beds
    Enter dates to see prices
    Skyline King
    Skyline King
    ...
    • City view
    • 1 king bed
    Enter dates to see prices
    City King Room
    City King Room
    ...
    • City view
    • 1 king bed
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    2 Double
    2 Double
    ...
    • 2 double beds
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    King
    King
    ...
    • 1 king bed
    Enter dates to see prices
    Superior King Room
    Superior King Room
    ...
    • Room size: 27 m²/291 ft²
    • 1 king bed
    Enter dates to see prices
    DOUBLE RUN OF HOUSE - ROOM ONLY
    DOUBLE RUN OF HOUSE - ROOM ONLY
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Suite, 2 Double Beds
    Suite, 2 Double Beds
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Deluxe King
    Deluxe King
    ...
    • Separate shower/bathtub
    Enter dates to see prices

    What people love about Hotel Essex

    • 9.2
      Exceptional
      Location

      "Nice hotel licated in good location, not far from Harrison subway station."

      Piriyapandh

      |

      April 27, 2018

    • 6.4
      Good
      Location

      "The location of this property was very convenient."

      Michael

      |

      June 28, 2018

    • 8.0
      Very good
      Cleanliness

      "Comfortable and clean."

      ittamar

      |

      April 23, 2017

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    More about Hotel Essex

    More about Hotel Essex

    7.2
    Very good

    "Location is the best thing about the hotel."

    Jan

    |

    May 9, 2018

    An overview

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    What they offer

    8.0
    Very good
    Staff 

    "Room is just fine, friendly staff."

    Eliseba

    |

    June 22, 2017

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Hotel Essex from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (43)Booking.com Reviews (3)
    8.8
    /
    10
    Excellent
    Cleanliness9.2
    Facilities8.6
    Location9.2
    Service8.7
    Value for money8.4
    High score for Chicago (IL)
    Rating
    9+ Exceptional (8)
    8-9 Excellent (1)
    7-8 Very Good (2)
    6-7 Good (1)
    <6 Below Expectation (2)
    Time of the year
    Mar - May (2)
    Jun - Aug (8)
    Sep - Nov (4)
    Dec - Feb (0)
    All guests (43)
    All room types
    All languages

    Show reviews that mention 

    Showing 14 verified guest comments
    7.6
    Very good
    Andrea from United States
    Solo traveler
    King Room - Opaque
    Stayed 2 nights in October 2019

    Not good for Chicago Marathon weekend! ”

    Not flexible at all for marathon runners, if you are going to run the Chicago Marathon, look for another hotel. Their location is great, but they tell you they will be flexible with checkout and then they charge you a late fee. There are other hotels in the area that are more understanding of runners and will extend the checkout an hour or so without you having to pay more.

    Reviewed October 14, 2019
    9.6
    Exceptional
    Marie-pier from Canada
    Couple
    King
    Stayed 3 nights in September 2019

    Location location location ”

    Very clean, very helpful staff and a great location

    Reviewed October 03, 2019

    Thank you for choosing Hotel Essex, as your home away from home, while visiting the Windy City!

    Responded October 04, 2019
    Hotel Essex
    10.0
    Exceptional
    astriyana from Malaysia
    Business traveler
    City Double
    Stayed 1 night in September 2019

    Centrally located, clean and modern!”

    Walking distance to Millennium Park, 5 mins to halal food (Epic Burger) and yeah, staff was friendly too!

    Reviewed September 29, 2019

    Thank you for choosing Hotel Essex, as your home away from home, while visiting the Windy City! Come back and see us soon!

    Responded October 01, 2019
    Hotel Essex
    9.2
    Exceptional
    Seth from United States
    Business traveler
    City King Room
    Stayed 2 nights in September 2019

    Nice central location. ”

    I did not realize how great a location it was. Right at the corner of Michigan and 8th. Michigan Avenue is their main strip with elite hotels and restaurants. I would recommend it.

    Reviewed September 26, 2019

    Thank you for choosing Hotel Essex, as your home away from home, while visiting the Windy City! Come back and see us soon!

    Responded October 01, 2019
    Hotel Essex
    4.0
    ABDULLAH
    Couple
    City King Room
    Stayed 5 nights in August 2019

    I will not go there again ”

    They have terrible room service. I lived for 5 days and did not get cleaned even once. The reason they say you should contact us before 2 pm

    Reviewed August 21, 2019

    Thank you for choosing Hotel Essex, as your home away from home, while visiting the Windy City!

    Responded October 01, 2019
    Hotel Essex
    10.0
    Exceptional
    Julie from Canada
    Family with teens
    2 Double
    Stayed 1 night in August 2019

    Cubs trip”

    Our stay in Chicago at the Essex was wonderful; the staff made an excellent impression on us - very polite and efficient. Thank you for a great trip to Chicago to see the Cubs play!

    Reviewed August 15, 2019

    Thank you for choosing Hotel Essex, as your home away from home, while visiting the Windy City! Come back and see us soon!

    Responded October 01, 2019
    Hotel Essex
    10.0
    Exceptional
    Travis from United States
    Solo traveler
    City King Room
    Stayed 4 nights in August 2019

    Great Location and Newly Renovated!”

    I enjoyed my stay here. Very clean, modern and newly renovated. Located in a great location on Michigan Avenue, right across from Grant Park. Easy to walk to The Field Museum, Alder Planetarium, Shedd Aquarium and a nice walk to Millennium Park.

    Reviewed August 12, 2019

    Thank you for choosing Hotel Essex, as your home away from home, while visiting the Windy City! Come back and see us soon!

    Responded October 01, 2019
    Hotel Essex
    9.6
    Exceptional
    Catherine
    Couple
    City King Room
    Stayed 1 night in August 2019

    Exceptional”

    Hotel was very clean and new. The staff was super friendly. We would definitely stay there again.

    Reviewed August 11, 2019

    Thank you for choosing Hotel Essex, as your home away from home, while visiting the Windy City! Come back and see us soon!

    Responded October 01, 2019
    Hotel Essex
    6.4
    Good
    SARA from United States
    Couple
    King
    Stayed 5 nights in July 2019

    Front desk staff were terrible ”

    Let me just start off by saying that I work in customer service, and part of how I get paid is based off of surveys. I never leave bad surveys. Everyone in the RESTAURANT was very nice bartenders waiters etc. but the front desk were super short and rude. Every time I called, they would hang up before I had the chance to finish what I had to say or finish my question that I had. My husband even ended up getting into it with one of them and all we were trying to do was ask about a late check out. This is a newer hotel, You would think hiring people at the front desk that are great at customer service would be important. Hopefully this feedback will help them in the future.

    Reviewed August 10, 2019

    Thank you for choosing Hotel Essex, as your home away from home, while visiting the Windy City!

    Responded October 01, 2019
    Hotel Essex
    8.0
    Excellent
    James from United States
    Couple
    City King Room
    Stayed 1 night in July 2019

    Very good”

    Clean room, great staff!! Awesome location despite having to pay $37.00 for parking.

    Reviewed July 30, 2019

    Thank you for choosing Hotel Essex, as your home away from home, while visiting the Windy City! Come back and see us soon!

    Responded October 01, 2019
    Hotel Essex
    9.6
    Exceptional
    LaToya from United States
    Business traveler
    City King Room
    Stayed 1 night in July 2019

    Amazing place❣”

    The customer service is what stood out first. The staff were very friendly and accommodating. The room was also nice. It is located in a great area with plenty of attractions within walking distance. I was beyond pleased.

    Reviewed July 29, 2019

    Thank you for choosing Hotel Essex, as your home away from home, while visiting the Windy City! Come back and see us soon!

    Responded October 01, 2019
    Hotel Essex
    8.4
    Excellent
    Myrlene from Canada
    Business traveler
    City King Room
    Stayed 2 nights in June 2019

    CEO”

    I thought the hotel and the room were very good. The only thing that I found disconcerting was the automatic-electronic voice that spoke in a foreign language every time I walked by the bathroom....what the heck was that? Also, it is not clear enough where you can find all the services like room service, etc. There should be larger separate sign that tells you everything is on the tv.

    Reviewed June 12, 2019

    Thank you for choosing Hotel Essex, as your home away from home, while visiting the Windy City!

    Responded October 01, 2019
    Hotel Essex
    6.0
    Jaimee
    Couple
    City King Room
    Stayed 1 night in May 2019

    Above average”

    Staff weren’t helpful Rooms weren’t ready on time No one brought shower gel upstairs

    Reviewed May 18, 2019

    Thank you for choosing Hotel Essex, as your home away from home, while visiting the Windy City!

    Responded October 01, 2019
    Hotel Essex
    9.6
    Exceptional
    Stan
    Family with teens
    City Double
    Stayed 1 night in May 2019

    Great location, great rooms”

    The staff, the location, the rooms were all excellent. I would stay again.

    Reviewed May 13, 2019

    We are glad to hear you enjoyed your stay here with us! We appreciate the positive feedback. We look forward to you staying with us again,and as always take care!

    Responded May 14, 2019
    Hotel Essex
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    Hotel Essex
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    • Exceptional location
    • Field Museum
    • Harrison Subway Station is within 0.36 km