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Hotel Excelsior Venice
Hotel Excelsior Venice
Hotel Excelsior Venice
Hotel Excelsior Venice
Hotel Excelsior Venice
Hotel Excelsior Venice
Hotel Excelsior Venice

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8.4

Excellent

115 reviews

115 reviews

Swimming Pool1
Children's activities1
See map

9.2

Exceptional

Location rating score

Exceptional location - 50 meters to the beach
Popular landmarks
Ponte dei Sospiri 3.9 km
Doge's Palace 3.9 km
Campanile di San Marco 4.0 km
Basilica di San Marco 4.0 km
Piazza San Marco 4.0 km
Peggy Guggenheim Collection 4.0 km
Teatro La Fenice 4.2 km
Ponte di Rialto 4.5 km
Basilica di Santa Maria Gloriosa dei Frari 4.8 km
Cannaregio 5.2 km
Nearby landmarks
Lido Beach 50 m
Congress Center - Venice Film Festival 290 m
Farmacia Excelsior 380 m
Lazzaretto Vecchio 580 m
San Lazzaro degli Armeni 1.1 km
Lido 1.4 km
Conad 1.5 km
Multisala Astra Cinema 1.5 km
Aurora Beach Club 1.5 km
San Servolo 1.7 km
2021

Hotel Excelsior Venice

41 Lungomare Marconi, Lido, Venice, Italy, 30126 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Lido part of Venice, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Piazza San Marco. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Highlights

Front desk [24-hour]

Airport transfer

50 meters to the beach

Free Wi-Fi in all rooms!

Air conditioning

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Airport transfer

Bicycle rental

Valet parking

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Venice every 7 minutes on Agoda.com
Value for money7.9
Distance to city center7.0 km
Location rating9.2
Nearest airportVenice Marco Polo Airport (VCE)
Distance to airport11.3 km

Rooms available at Hotel Excelsior Venice

Excellent
Room comfort & quality

8.5

Grand Deluxe Sea View
...
  • Room size: 28 m²/301 ft²
  • Sea view
  • 1 queen bed
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Junior Suite
...
  • Room size: 45 m²/484 ft²
  • Outdoor view
  • 1 queen bed
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Presidential Suite with Sea View
...
  • Room size: 120 m²/1292 ft²
  • Sea view
  • 1 king bed
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Grand Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 queen bed
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Classic Double or Twin Room
...
  • Room size: 21 m²/226 ft²
  • Courtyard view
  • 2 single beds or 1 queen be...
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Deluxe Double or Twin Room with Sea View
...
  • Room size: 27 m²/291 ft²
  • Sea view
  • 2 single beds or 1 queen be...
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Deluxe Double or Twin Room with Venice View
...
  • Room size: 27 m²/291 ft²
  • Outdoor view
  • 2 single beds or 1 king bed
Enter dates to see prices
Suite Sea View
...
  • Room size: 90 m²/969 ft²
  • Sea view
  • 1 king bed
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Presidential Suite
...
  • Room size: 120 m²/1292 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 32 m²/344 ft²
  • Shower and bathtub
  • 2 single beds or 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Excelsior Venice?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Excelsior Venice?

Hotel Excelsior Venice is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 120 EUR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hotel Excelsior Venice also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Excelsior Venice has a car park that's close to the hotel. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Venice with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Hotel Excelsior Venice?

Wake up to a great buffet breakfast at Hotel Excelsior Venice. Adults can enjoy breakfast offered with an additional charge of 36 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Excelsior Venice?

Hotel Excelsior Venice features an on-site restaurant for your dining convenience.

What is the smoking policy at Hotel Excelsior Venice?

Hotel Excelsior Venice does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Hotel Excelsior Venice?

Hotel Excelsior Venice is located in Lido, famous for good restaurants such as Lion's Bar, Rivamare Hotel and Da Tiziano.

What are popular attractions near Hotel Excelsior Venice?

Guests at Hotel Excelsior Venice can easily visit Congress Center - Venice Film Festival, Chiesa di San Nicolo al Lido and Merceria located in the Lido area.

What popular beaches are close to Hotel Excelsior Venice?

Guests at Hotel Excelsior Venice can easily visit Lido Beach and Bagni Alberoni in the Lido area.

What popular natural sightseeing spots are close to Hotel Excelsior Venice?

Hotel Excelsior Venice is located in the Lido area, which is famous for natural sightseeing destinations such as Camping San Nicolò.

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Explore the neighborhood

What people love about Hotel Excelsior Venice

  • 8.8

    Excellent
    Staff 

    "The manager, Giorgia, was so helpful to us."

    Rita

    |

    September 18, 2019

  • 8.8

    Excellent

    "The complimentary boat to/from is a real tangible benefit that adds value to the price."

    Rita

    |

    September 18, 2019

Property ranking|Compared to 3,111 Venice properties
See all rankings
Room comfort score
8.5/10
Room size
52 sqm.
Cheapest price score
Location score
9.2/10
Better than
99
%
of Venice properties
Bigger than
99
%
of Venice properties
Better than
98
%
of Venice properties
Better than
97
%
of Venice properties
Overall rating:

8.4

Excellent
115 reviews
Cleanliness
8.7
Facilities
8.2
Location
9.2
Read all reviews >
More about Hotel Excelsior Venice

More about Hotel Excelsior Venice

Hotel Excelsior Venice

Take a good wander and unveil the wonder of Venice with a stay at Hotel Excelsior Venice. Explore the genuine Venice that most travelers never see, with a stay at Hotel Excelsior Venice -- located only 3.9 km from Piazza San Marco.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Venice.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Hotel Excelsior Venice thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities including the cable TV is provided in some rooms. In some select rooms, you can find mini bar at your disposal.
Hotel Excelsior Venice also provides a hair dryer and bathrobes in bathrooms for select rooms.


Dining and things to do

Every day at Hotel Excelsior Venice begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Hotel Excelsior Venice offers an excellent variety of recreational facilities. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the salon, located right at the hotel. Spend some time relaxing at the hotel's pool.
Sip your favorite cocktail outdoors at the hotel's poolside bar. Check out the hotel's fitness facility to stay fit and firm on vacation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Around the property

Experience all the sights and local attractions of Venice with Hotel Excelsior Venice as your base. Be sure to stop by Basilica di San Marco located 3.9 km away, one of the most famous of all local landmarks. Don't forget to stop by Ponte di Rialto located 4.4 km away, where everyone who visits Venice wants to have their photo taken.


Reasons to stay here

Find some of the city's best deals here with rooms 97% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 99% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 99% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.2

Most talked about facilities

Breakfast

1 mention

Swimming Pool

1 mention

Languages spoken

  • English
  • Arabic
  • French
  • German
  • Italian
  • Russian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • On-site entertainment
  • Pool with view
  • Private beach
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Wind surfing

Cleanliness and safety

  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Buffet
Restaurants on site

Elimar Beach Bar & Restaurant

  • Menu: Buffet, A-la-carte

Tropicana Restaurant

  • No additional information available
Location
41 Lungomare Marconi, Lido, Venice, Italy, 30126
Exceptional
Location

9.2

Airports

  • Venice Marco Polo Airport (VCE)
    11.3 km 1.6 hour drive
  • Treviso-Sant'Angelo Airport (TSF)
    30.6 km

Public transportation

  • Venezia Santa Lucia Train Station
    5.4 km
  • Marittima
    5.8 km

Hospital or clinic

  • Farmacia Excelsior
    380 m

Shopping

  • T Fondaco Dei Tedeschi
    4.5 km

Convenience store

  • Coop
    1.4 km

Cash withdrawal

  • ATM
    830 m
What's nearby

Popular landmarks

  • Ponte dei Sospiri
    3.9 km
  • Doge's Palace
    3.9 km
  • Campanile di San Marco
    4.0 km
  • Basilica di San Marco
    4.0 km
  • Piazza San Marco
    4.0 km
  • Peggy Guggenheim Collection
    4.0 km
  • Teatro La Fenice
    4.2 km
  • Ponte di Rialto
    4.5 km
  • Basilica di Santa Maria Gloriosa dei Frari
    4.8 km
  • Cannaregio
    5.2 km

Nearby landmarks

  • Lido Beach
    50 m
  • Congress Center - Venice Film Festival
    290 m
  • Farmacia Excelsior
    380 m
  • Lazzaretto Vecchio
    580 m
  • San Lazzaro degli Armeni
    1.1 km
  • Lido
    1.4 km
  • Conad
    1.5 km
  • Multisala Astra Cinema
    1.5 km
  • Aurora Beach Club
    1.5 km
  • San Servolo
    1.7 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 4-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee120 EUR
  • Distance from city center7.0 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)36 EUR

The property

  • Number of restaurants1
  • Number of rooms 196
  • Room voltage220
  • Year property opened1908

Reviews of Hotel Excelsior Venice from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.7
Facilities8.2
Location9.2
Room comfort and quality8.5
Service8.6
Value for money7.9
High score for Venice
Rating
9+ Exceptional (16)
8-9 Excellent (5)
7-8 Very Good (7)
6-7 Good (1)
<6 Below Expectation (4)
Time of the year
Mar - May (5)
Jun - Aug (20)
Sep - Nov (8)
Dec - Feb (0)
All guests (115)
All room types
All languages

Show reviews that mention 

Showing 33 verified guest comments
12
10.0
Exceptional
CARLA from Australia
Family with teens
Classic Double
Stayed 9 nights in June 2019

Perfect location, every you would want!”

So nice not to be in Venice central but had a complimentary water taxi every 1/2 hour for get to St Marcs Square.

Reviewed July 05, 2019

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Dear Carla, Thank you for taking time to write on your experience at our property. We are very pleased to know that you have appreciated our Iconic establishment and our shuttle service. Thank you for choosing the Hotel Excelsior Venice Lido Resort and we hope to welcome you back again soon. All the best, Alessio Lazazzera, General Manager

Responded July 09, 2019
Hotel Excelsior Venice
8.8
Excellent
Rita from United States
Couple
Grand Deluxe Room
Stayed 3 nights in September 2019

Great getaway with Venice option ”

We chose the Excelsior on Lido because it's beach/pool with the easy option to go into Venice....so it's the best of both worlds. The complimentary boat to/from is a real tangible benefit that adds value to the price. The manager, Giorgia, was so helpful to us. She has a great understanding of hospitality and was incredibly professional and kind.

Reviewed September 18, 2019

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Dear Rita, thank you for your nice review. We are glad to know that you appreciated our location and services, we will share with our Front Office Manager Giorgia your feedback. It was a pleasure to have you as our guest and we hope to welcome you back soon. Sincerely, Alessio Lazazzera, General Manager

Responded September 24, 2019
Hotel Excelsior Venice
8.4
Excellent
Giuseppe from Italy
Couple
Classic Double
Stayed 2 nights in August 2021

Nice stay”

But if you come from San Marco with the luggage, they dont allow you to take the shuttle water taxi, they provide for clients. So thats embarassing, as you have to go to search for other water taxi.

Reviewed August 28, 2021

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Dear Giuseppe, Thank you for sharing with us your opinion on your experience at our property and we hope to welcome you back in the nearest future. Best Regards, Alessio Lazazzera - General Manager

Responded September 21, 2021
Hotel Excelsior Venice
7.2
Very good
Janet
Solo traveler
Classic Double
Stayed 2 nights in May 2019

Five star prices but not 5 star services. ”

Room was too hot, air conditioning had no instructions, staff could not help. When I finally got it working it was largely ineffective so had to sleep with windows wide open. TV only worked precariously by wiggling cables. Bed was hard, pillows saggy - not v. luxurious. Lighting in the room was v bright or off, no dimmers or zone lighting for relaxing. Bulbs missing. Parts of the decor have been refurbished but it is an incomplete job and there are tired old relics of the 1970's in places: the ceilings, pieces of older furniture, light fittings and trims and, I suspect, parts of the wiring. Food and drink are VERY expensive: Cipriano prices, so count €24 for a cocktail or €15 for a glass of wine! The food is not all it's cracked up to be either: standard buffet breakfast, not great coffee, etc. I had rather unfresh tasting prawns for lunch and my starter in the main restaurant tasted pre prepared is if it had come straight out of the fridge The main dining room looks tired.

Reviewed May 28, 2019

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Dear Janet, Thank you for dedicating your time to post your feedback on the experience at the Excelsior! We are very sorry to learn that you were not provided with the service you deserve and expect. Thank you for sharing with us your comments on the areas that did not meet your expectations because this helps us improve and reach the high standards of service you mention. We are working diligently now and over the next 2 years to restore the property to its full shining glory and soon we’ll be ready to accept our guests in our new “Premium room”. We really hope you will give us a second chance. We look forward to your return to the Excelsior and remain at your complete disposal. Sincerely, Alessio Lazazzera - General Manager

Responded May 29, 2019
Hotel Excelsior Venice
6.8
Good
Jani from Finland
Couple
Grand Deluxe with Venice View
Stayed 2 nights in May 2022

Good”

The service personnel varied a lot in service quality. Eating lunch at the terrass, the service was super slow and snorky. We did not feel welcomed. The food was also okay, but not 5 star good! The pool side bar was also suuuper slow, but the personnel was friendly. Breakfast and check in counter personnel were great! Water bus into Venice was a great feature but the fact that they did not have enough boats (places onboard) from Venice to the hotel during a horrible windy and rainy evening wasn't nice at all. No shelter to wait for the next one either and you had to wait at the dock because the line of people who wanted to get back to the hotel was growing. The room was a bit outdated and first night we only got "turn down service" for one, ie. water and slippers for one although we were two staying in the room. Also an alarm went off during our second night at 5.00 and wasn't turned off until almost an hour later. That wasn't very nice. Location was great. I would recommend the hotel to other's but tell them that it wasn't really the 5 star experience one would have expected and paid for

Reviewed June 04, 2022

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Dear Jani, Thank you for sharing with us your opinion on your recent stay with us. We are happy to know that you have overall enjoyed your stay with us; nevertheless, we regret that your experience was not entirely satisfactory, and we wish to thank you for your suggestions, essential to help us to improve the experience we wish to offer. As regards the shuttle service, the legislation limits the number of passengers, and we are sorry if this may have caused discomfort. Thank you for choosing our Hotel Excelsior Venice Lido Resort and we hope to have the opportunity welcome you back soon. Sincerely, Alessio Lazazzera - General Manager

Responded June 24, 2022
Hotel Excelsior Venice
9.6
Exceptional
Takeaki from Japan
Couple
Classic Double
Stayed 2 nights in July 2017

Venice movie festival”

A bit far from the main island and the port of the Lido island but worth staying here. There is a private harbour for this hotel for the transportation from main island. Hotel itself was gorgeous. Additionally, there were nice restaurants nearby. Recommend to stay.

Reviewed May 05, 2018

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Dear Takeaki, We would like to thank you for your feedback! We are happy to know that you enjoyed your recent stay at our hotel. It is our goal to make your stay a truly memorable one and we are proud to know we met your expectations. Thank you for choosing the Hotel Excelsior Venice Lido resort and we hope to welcome you back again soon. All the best, Alessio Lazazzera, General Manager

Responded May 07, 2018
Hotel Excelsior Venice
7.3
Very good
russell from United Kingdom
Couple
Grand Deluxe Sea View
Stayed 3 nights in September 2013

A truly memorable experience.”

Location, view from the room and breakfast.

I have stayed on the Lido before so already knew what a great location it is for those who want to get away from the crowds in Venice and yet still be with in easy reach of the sights. The private boat service from the hotel to Venice is superb and the trip is a memorable experience in itself. The breakfast was very good. We did not visit the other restaurants or bars. Our only complaint was the slow wi-fi which is not acceptable for a hotel of this class.

Reviewed September 24, 2013

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Dear Russell, How lovely it was to read your review of our Hotel Excelsior Venice Lido Resort! Thank you so much for sharing and for having chosen our property in occasion of your getaway to Venice. For us, it has been a real pleasure to have welcomed you to our magical town and simply have been a part of your travel experience in Venice. In the same time Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts. It was a pleasure to have you as our guest and we hope to welcome you back soon, Alessio Lazazzera - General Manager

Responded July 05, 2018
Hotel Excelsior Venice
10.0
Exceptional
Melissa
Family with teens
Classic Double
Stayed 2 nights in July 2018

Stunning hotel ”

I visited this hotel 30 years ago for the day and have wanted to return ever since. It was a perfect ending to a family cruise through the Mediterranean this past summer. After the crowds throughout Europe staying here was so welcome. It’s quiet and relaxed. The pool and beach are beautiful. The conceirge recommended several restaurants that were among our favorites of the trip. Away from the crowds of San Marco but close enough to visit on a fun 10 minute vaporetta ride.

Reviewed September 25, 2018

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Dear Melissa, Thank you for your feedback. We are pleased to know that you appreciated our services and in particular our pool and beach. Our main goal is to deliver extraordinary experiences and truly memorable stays. It was a pleasure to have you as our guest and we hope to welcome you back soon. All the best, Alessio Lazazzera, General Manager

Responded September 27, 2018
Hotel Excelsior Venice
7.6
Very good
Karin from United Kingdom
Couple
Stayed 1 night in September 2018

Very good”

Very expensive for what you get! 9 euros for a small coffee. G&T 19 euros .. tiny tapas portions 9/10 euros each. Take out another mortgage you will need it 😊 Rooms are a little tired and dated but overall a lovely hotel with a fantastic water boat service to St Marks

Reviewed September 29, 2018

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Dear Karin, Thank you for your feedback. We are pleased to know that you appreciated our convenient and exclusive boat service to St. Mark’s and the overall service. Pleased to advice that the Hotel this coming winter will go through an important uplift. Thank you for choosing the Hotel Excelsior Venice Lido Resort and we hope to welcome you back again soon. All the best, Alessio Lazazzera, General Manager

Responded October 01, 2018
Hotel Excelsior Venice
8.4
Excellent
Jackie from United Kingdom
Couple
Classic Double
Stayed 5 nights in September 2017

Fabulous hotel, location and staff. ”

We enjoyed the fact that we were able to travel to St Marks Square in the hotel's boats which were always punctual and included in the cost of the hotel.

Reviewed September 26, 2017

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Dear Jackie, thank you for your fabulous review. We are pleased that you enjoyed our complimentary shuttle boat from and to St. Mark's Square as well as the kindness and helpfulness of our staff. We really hope to welcome you again soon and wish you all the best from our beautiful Lido Island. Alessio Lazazzera, General Manager

Responded October 06, 2017
Hotel Excelsior Venice
7.2
Very good
Sebastien from Switzerland
Couple
Deluxe Double or Twin Room with Sea View
Stayed 1 night in June 2016

Lido hotel”

Was an okay hotel. Doesn't deserve 5 stars. Expensive resort and lack of staff.

Reviewed March 15, 2017

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Dear Sebastien, Thank you for taking the time to write of your experience at our property. As you may be aware, this year is the Excelsior Venice Lido’s 110th anniversary. We are working diligently now and over the next 2 years to restore the property to its full shining glory and would like to apologise for any inconvenience caused during this time. Please be assured that all your observations have been shared within our Management Team and have been internally discussed. We hope to welcome you back again soon. Alessio Lazazzera – General Manager

Responded July 05, 2018
Hotel Excelsior Venice
8.0
Excellent
jeremy from United Kingdom
Family with young children
Grand Deluxe Room
Stayed 4 nights in July 2018

Very good”

Service was slow but the staff are brilliant they do their best to make holiday enjoyable.

Reviewed August 05, 2018

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Dear Jeremy, Thank you for your feedback. We are happy to know that you appreciated the professionalism of our team. Anyway, your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts. We hope to welcome you back! All the best, Alessio Lazazzera - General Manager

Responded August 06, 2018
Hotel Excelsior Venice
8.3
Excellent
Diane from United Kingdom
Family with young children
Classic Double
Stayed 3 nights in May 2015

Excellent ”

Location - swimming pool, beach and culture

Fantastic - would certainly return!

Reviewed May 27, 2015

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Dear Diane, We would like to thank you for your feedback. We are happy to know that in general you enjoyed your recent stay at our Resort. It was a pleasure to have you as our guest and we hope to welcome you back soon. Alessio Lazazzera - General Manager

Responded July 05, 2018
Hotel Excelsior Venice
9.3
Exceptional
Till from Germany
Couple
Grand Deluxe Sea View
Stayed 4 nights in October 2015

A great experience ”

Location, atmosphere, bar
Reviewed October 16, 2015

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Dear Till, Thank you for choosing the Hotel Excelsior Venice Lido Resort and we hope to welcome you back again soon. Alessio Lazazzera – General Manager

Responded July 05, 2018
Hotel Excelsior Venice
9.7
Exceptional
Angeles from Mexico
Family with teens
Classic Double
Stayed 2 nights in July 2015

Excelente”

El lugar es precioso. La atencion del personal. Los shuttles al centro de Venencia

Excelente.

Reviewed July 20, 2015

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Buenos dias Angeles, Gracias por comentarnos su experiencia en nuestro Hotel. Estamomos honorados que usted haya apreciado nuestra isla, nuestros espacios y nuestros servicios. Le damos las gracias por habernos elegido y esperamos poderla ver otra vez en nuestro Hotel. Alessio Lazazzera - General Manager

Responded July 05, 2018
Hotel Excelsior Venice
10.0
Exceptional
François from France
Couple
Grand Deluxe Room
Stayed 7 nights in August 2021

Un hôtel d'exception”

Tout était parfait pour notre séjour d'une semaine dans cet hôtel d'exception. Le personnel est parfaitement diligent, très aimable et serviable. La propreté et la qualité des installations méritent d'être soulignées. Mention particulière pour la literie et la surface des chambres. Une seule suggestion (mineure) pour le rendre incontournable : la création d'un spa

Reviewed August 16, 2021

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Dear François, Thank you for sharing with us your experience at the Hotel Excelsior. We are glad to read that you enjoyed your time with us and appreciated the service we offer to our beloved guests. Our main objective is to deliver extraordinary experiences and truly memorable stays in the magic atmosphere of our hotel. Thank you for choosing our Hotel Excelsior Venice Lido Resort and we hope to welcome you back soon. Sincerely, Alessio Lazazzera - General Manager

Responded September 15, 2021
Hotel Excelsior Venice
10.0
Exceptional
DOMINIQUE from France
Solo traveler
Grand Deluxe Sea View
Stayed 5 nights in September 2020

la magie de Venise et de la plage”

Magnifique hôtel sur la plage du Lido, pour revivre les fastes d'une époque révolue.

Reviewed September 14, 2020

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Dear Dominique, Thank you for sharing with us your opinion on your experience at our property. We are glad to know that you enjoyed your stay with us and hope to welcome back you again soon. All the best, Alessio Lazazzera, General Manager

Responded September 23, 2020
Hotel Excelsior Venice
10.0
Exceptional
DOMINIQUE from France
Solo traveler
Single room - Grand De Luxe - Venice view
Stayed 3 nights in September 2019

un sogno”

l'excelsior est un établissement de rêve, la qualité du personnel, la qualité du service, les petits déjeuners somptueux ... et une grande régularité dans la prestation

Reviewed September 19, 2019

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Cher Dominique, Nous sommes vraiment reconnaissants pour Votre commentaire, nous sommes heureux de savoir que Vous avez apprécié notre Resort et le professionnalisme de notre personnel ! Nous nous souhaitons d’avoir bientôt l’occasion de Vous accueillir encore une fois à Venise. Cordialement, Alessio Lazazzera - General Manager

Responded October 31, 2019
Hotel Excelsior Venice
10.0
Exceptional
Marc from Germany
Couple
Classic Double
Stayed 6 nights in July 2019

Un réel plaisir ”

Remarquable compétence des personnes au service de la clientèle : restauration, piscine, entretien des chambres...et tout particulièrement l’ensemble de la Réception et la Conciergerie. Très brièvement de la superbe Hôtellerie...Merci

Reviewed July 22, 2019

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Cher Marc, Nous sommes vraiment reconnaissants pour Votre commentaire, nous sommes heureux de savoir que Vous avez apprécié notre Resort et le professionnalisme de notre personnel ! Nous nous souhaitons d’avoir bientôt l’occasion de Vous accueillir encore une fois à Venise. Cordialement, Alessio Lazazzera - General Manager

Responded July 30, 2019
Hotel Excelsior Venice
7.6
Very good
Jean-Luc from Switzerland
Couple
Classic Double
Stayed 2 nights in June 2019

Dommage que tout soit payant (ou presque: chaises longues à la plage pas comprises dans le prix)”

L'hôtel est très propre, très chic, on y mange bien, mais tout est cher! Le petit-déj' ne casse pas des briques, un peu basique (25€ tout de même pour rien qui soit exceptionnel, et surtout pas le pain, pas le point fort des Italiens, le pain). Les chambres sont propres, grandes, spacieuses, bien équipées. La piscine, comprise dans le prix, légèrement chauffée, est top.

Reviewed June 16, 2019

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Cher Jean-Luc, Nous sommes vraiment reconnaissants pour Votre commentaire, nous sommes heureux de savoir que Vous avez apprécié notre Resort! Nous nous souhaitons d’avoir bientôt l’occasion de Vous accueillir encore une fois à Venise. Cordialement, Alessio Lazazzera - General Manager

Responded June 24, 2019
Hotel Excelsior Venice
12
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